[Q] Water Damaged S4... why me? [UPDATED] - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Well I did it... Water damaged S4. I was on vaca on Hilton Head when I took my phone with me into the pool completely forgetting I had it in my pocket. Insurance was useless because I only added it after the occurrence and they can apparently see now if there is any active use on the phone in question so they said no. So I guess I have just a couple of questions:
#1 How salvageable is this device? I have read some other posts about taking the phone apart and using ethanol or isopropal to remove any chemical or salt deposits.
#2 Is this even worth trying...? Based off the pics is this even a worth while cause?
Thanks and plz belay the '[email protected] comments. I have been through it all since this past Friday.
UPDATE:
Well after a few hours with the isopropal alc. and a toothbrush I got the phone all cleaned up and dried with a hairdryer. This was a few hours ago but I decided to give it a try and put the battery back in. Unfortunately I think it succumbed to the damage- all that would happen is the usual vibrate as you hold down the power button but the screen will not light up and no sound.
Someone noted that the corrosion looked especially bad... it was probably all the chlorine build up as I had the phone submerged for about 5-10 minutes. I posted some 'AFTER' pics of my cleaning job and you may notice that there may have been some shorting or heat damage done to some of the components.
Lastly, after a heartfelt conversation with my wife about what my options were we discussed the notion of adding a line to our plan as we'll have need of a 'home' phone eventually (jr. coming in July). So I think I may be able to trade in the iphone 4 I've been using and get another one.

That looks like some pretty bad corrosion. I've had luck in the past with removing all the parts attached to the logic board and giving it an "acid bath" in isopropal and scraping what you can away with like a spudger or a toothpick. I also believe that the display assembly and LCD are fused together, so while you hopefully don't have leakage into that area.
That being said, that is some of the oddest residue I have seen from water damage, maybe because of the salts/chemicals used in the pool? You might try and tear down as much as you can in terms of mid-frames and the like, and use a dampened cloth to remove all of that gunk.
Worst that can happen is that it doesn't work and you sell it on ebay as "slightly used"
Here is the ifixit guide, best of luck to you! http://www.ifixit.com/Teardown/Samsung+Galaxy+S4+Teardown/13947/1

I use raw acetone to clean water damaged phones. Sometimes it works sometimes it doesnt
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4 Beta

cinnabar said:
Well I did it... Water damaged S4. I was on vaca on Hilton Head when I took my phone with me into the pool completely forgetting I had it in my pocket. Insurance was useless because I only added it after the occurrence and they can apparently see now if there is any active use on the phone in question so they said no. So I guess I have just a couple of questions:
#1 How salvageable is this device? I have read some other posts about taking the phone apart and using ethanol or isopropal to remove any chemical or salt deposits.
#2 Is this even worth trying...? Based off the pics is this even a worth while cause?
Thanks and plz belay the '[email protected] comments. I have been through it all since this past Friday.
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Wow, dude sorry, good pics, before you do anything, get some dry white rice, put in a sealed plastic bag, seal each part in the rice for 24-48hrs...it may work, had a friend drop his in tolit, we got it to work using this process, what could trying it hurt eh? Good Luck.

Z51 said:
I use raw acetone to clean water damaged phones. Sometimes it works sometimes it doesnt
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4 Beta
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TheAxman said:
Wow, dude sorry, good pics, before you do anything, get some dry white rice, put in a sealed plastic bag, seal each part in the rice for 24-48hrs...it may work, had a friend drop his in tolit, we got it to work using this process, what could trying it hurt eh? Good Luck.
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Sorry to say, but I think it's too far gone for any of these suggestions. Those methods are meant for immediate action after taking a short dip in water (such as a toilet). From the looks of those pictures, I'd say you did some good long swimming in that pool before realizing your phone was along for the ride. So I think you may be SOL. Just a forewarning in case you try some of these methods with high expectations.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

plwalsh88 said:
Sorry to say, but I think it's too far gone for any of these suggestions. Those methods are meant for immediate action after taking a short dip in water (such as a toilet). From the looks of those pictures, I'd say you did some good long swimming in that pool before realizing your phone was along for the ride. So I think you may be SOL. Just a forewarning in case you try some of these methods with high expectations.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
I agree 100%
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4 Beta

Check with your credit card company. You might be covered under their accidental damage coverage policy, if any.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Would at&t insurance or squaretrade cover this?

nani4215 said:
Check with your credit card company. You might be covered under their accidental damage coverage policy, if any.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Click to collapse
Great suggestion, also I have heard that some home insurance company's do the same thing
Sent from my SAMSUNG-SGH-I337 using xda premium

probably not the best idea to post a picture with your imei, in case you do get your phone working. Just throwing that out there.

mudknot2005 said:
probably not the best idea to post a picture with your imei, in case you do get your phone working. Just throwing that out there.
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What this guy said! OP I would immediately remove your first picture or black out your IMEI and Serial.. Like five minutes ago lol
Sent from my SGH-I337 using xda premium

mudknot2005 said:
probably not the best idea to post a picture with your imei, in case you do get your phone working. Just throwing that out there.
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More likely he is in no danger of getting that phone working again.

ricktat said:
More likely he is in no danger of getting that phone working again.
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That phone is beyond repair, looks very bad. I had my captivate sit in the tub for 3 hours and when I opened it, it didnt look anything like that and after a few hours the phone was back at work with a new battery. Sorry OP but you have a very expensive paper weight.

mudknot2005 said:
probably not the best idea to post a picture with your imei, in case you do get your phone working. Just throwing that out there.
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Myth # 115

nani4215 said:
Check with your credit card company. You might be covered under their accidental damage coverage policy, if any.
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I actually did just that. Amex has it covered under their purchase protection so I'm covered financially, now its just the fact that I now have a AT&T Contract with nothing to show for it...

I did exactly the same thing on vacation with an iphone 4s. After that I paid and sent my new phone to a company that waterproofs the boards and components in the phone. Was only like 45 dollars plus shipping. Tested it out and the water just slides right off the boards in the phone xD amazing stuff
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

mudknot2005 said:
probably not the best idea to post a picture with your imei, in case you do get your phone working. Just throwing that out there.
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Thanks! (pic edited)

JoJo2211 said:
Myth # 115
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Not a myth. I can clone his IMEI. takes 5 minutes
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trey.mcd said:
Worst that can happen is that it doesn't work and you sell it on ebay as "slightly used"
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You're advocating that he scam somebody on Ebay? The **** is wrong with you?

Related

Somehow "broke" my replacement digitizer - help?

The dis-assembly went rather smoothly. When I was kind of finangling to get the new digitizer on, I noticed that the actual strip had become lose. I believe this may have been caused by the heat of my hand - or perhaps it was fault to begin with.
Now looking at the circuitry and the ribbon itself, it doesn't seem like anything is broken. Would there be any way for me to adhere the ribbon back on properly in order to make my digitizer work again? I don't really have the money to shell out for a brand new one and this is a bit of a pain in the butt.
Thanks in advance.
- Ben
breeezzz said:
The dis-assembly went rather smoothly. When I was kind of finangling to get the new digitizer on, I noticed that the actual strip had become lose. I believe this may have been caused by the heat of my hand - or perhaps it was fault to begin with.
Now looking at the circuitry and the ribbon itself, it doesn't seem like anything is broken. Would there be any way for me to adhere the ribbon back on properly in order to make my digitizer work again? I don't really have the money to shell out for a brand new one and this is a bit of a pain in the butt.
Thanks in advance.
- Ben
Click to expand...
Click to collapse
I think it may be a fault in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
Wond3r said:
I think it may be a default in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
Click to expand...
Click to collapse
I'm fairly sure it was quite loose right when I took it out of the package. It pretty much slipped off kind of like a soapy sticker. This can't be right, can it?
Wond3r said:
I think it may be a default in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
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Click to collapse
+1if it couldnt withstand a soft install then it prolly wouldnt have have lasted a week inside the phone anyway send it back in just tell em they sent ya junk
Sent from my MB860 using Tapatalk
ltdanno360 said:
+1if it couldnt withstand a soft install then it prolly wouldnt have have lasted a week inside the phone anyway send it back in just tell em they sent ya junk
Sent from my MB860 using Tapatalk
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Perfect. The part definitely seemed strange from the get-go. The company offered me 10% off, which I don't really feel is fair if the part is actually defective.
I've linked them to this thread, so if some more people could chime in that would be absolutely great.
So the part is defective and they wont replace it free?
Nice business model. Sounds shady.
Sent from my MB860 using xda premium
Yeah it defiantly must be dodgy as I have broken my screen and fitted a new digiziter and it has functioned flawlessly. No damage whatsoever during installation, you should defiantly get a refund
sebbo90 said:
Yeah it defiantly must be dodgy as I have broken my screen and fitted a new digiziter and it has functioned flawlessly. No damage whatsoever during installation, you should defiantly get a refund
Click to expand...
Click to collapse
Thanks so much for the input guys.
let me gess did you buy from repair universe ive heard people say that there lcd screens and digitizers were broken upon arival and the company failed to make good on it claimed they were broke during installation (soo bs ) :banghead:
Sent from my MB860 using Tapatalk
breeezzz said:
Perfect. The part definitely seemed strange from the get-go. The company offered me 10% off, which I don't really feel is fair if the part is actually defective.
I've linked them to this thread, so if some more people could chime in that would be absolutely great.
Click to expand...
Click to collapse
Threaten to get BBB involved. That's the only way I got repair universe to send me a replacement after many emails about the matter. The digitizer they sent me had the ribbon cut nearly in half. Gave me the run around about how their stuff is fully tested before leaving the site and if I could take a picture. I told them all I wanted was my digitizer and if they couldn't honor their return policy I would call BBB and report. I was given the RMA the next email.
Sent from my MB860 using XDA App
pre4speed said:
Threaten to get BBB involved. That's the only way I got repair universe to send me a replacement after many emails about the matter. The digitizer they sent me had the ribbon cut nearly in half. Gave me the run around about how their stuff is fully tested before leaving the site and if I could take a picture. I told them all I wanted was my digitizer and if they couldn't honor their return policy I would call BBB and report. I was given the RMA the next email.
Sent from my MB860 using XDA App
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Click to collapse
It's sad it has to boil down to that though.
Hopefully, though, intervention will either get you your money back or a replacement.
Sent from my Galaxy Nexus using Tapatalk
nosit1 said:
It's sad it has to boil down to that though.
Hopefully, though, intervention will either get you your money back or a replacement.
Sent from my Galaxy Nexus using Tapatalk
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I agree, but like you said. When you are dealing with an internet company with no supposed phone support, sometimes that's what needs to be done. Although I did eventually find a phone number for them, I didn't need to use it before they finally made it right.
Sent from my MB860 using XDA App

SGS3 Broken Device's thread

Saw a few threads about broken devices so I figured I'd try to get everyone to post in one thread to help me decide if this phone can survive me lol. This is for keeping track of what seems to break the most. Please try to keep questions out and use the format below.
Samsung Galaxy S III
Version: (USA or international)
Color:
Case: ( type of case, or " no case")
Cause of damage: (drop from x height etc)
Damage location: (frnt/bck/side/screen)
Picture of damage:
Or people could take better care of their phones rather than deliberately putting them to the test to see if Gorilla Glass is all that good or dropping them from a height!, its a phone not a bullet-proof vest! Pointless thread! All these people seem to be having problems with their phones but mine has been absolutely tip top! I cannot fault it! But people nit pick about the stupid things!
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speedyjay said:
Or people could take better care of their phones rather than deliberately putting them to the test to see if Gorilla Glass is all that good or dropping them from a height!, its a phone not a bullet-proof vest! Pointless thread! All these people seem to be having problems with their phones but mine has been absolutely tip top! I cannot fault it! But people nit pick about the stupid things!
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
I know how to take care of a phone, so do most. Accidents happen. I, as well as many others I'm sure, have placed a phone in what we thought was a safe spot, and still had it fall, or someone else accidentally knocks it down. I have a 3 year old. I'd love to see you hand a phone to a small child and have them not drop it. Or have it slide out of a pocket. Thanks for playing.
Sent from my DROIDX
speedyjay said:
Or people could take better care of their phones rather than deliberately putting them to the test to see if Gorilla Glass is all that good or dropping them from a height!, its a phone not a bullet-proof vest! Pointless thread! All these people seem to be having problems with their phones but mine has been absolutely tip top! I cannot fault it! But people nit pick about the stupid things!
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
People aren't nit picking, some people have legitimate claims. It's a phone and believe it or not, accidents do happen.
This is where we've reached, fan boys actually blaming the consumer now for accidentally dropping their phone's, instead of blaming the real culprit.
Sniper_5 said:
I'd love to see you hand a phone to a small child and have them not drop it.
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Who's the genius that would hand a 700$ phone to a 3 year old in the first place?
That would be no accident, it would mean the parent is missing more than a couple of braincells.
Kenze said:
Who's the genius that would hand a 700$ phone to a 3 year old in the first place?
That would be no accident, that would mean the parent is missing a couple of braincells.
Click to expand...
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our little girl plays learning games on both mine and the lady's phone, along with grandma's tablet. All three of the devices have more than stood up to the task. She's only dropped the tablet once, neither phone yet. Also, not everything is out of reach to the little one. Sometimes I'll set it on the wide arm of the couch to charge while I sit there. If I get up, I'm not going to Unplug it just to get a drink in the next room. At $300+ and listed as a " solid, sturdy, durable etc" product, you expect it to withstand a drop or two. My Droid X has been knocked off counters and such by friends( where it SHOULD be safe), dropped by myself, I've gotten hung up in the charger cord once despite my best effort to keep it out of the way, pulling my phone with it. Hit bumps in a vehicle dumping it from the car holder, as it clicked into place, but didn't actually secure. I've had coolant and other automotive fluids spilled on me, or splash onto my phone etc. I was using the LED light to find small puddles in the basement once, dropped it into the water after tripping over something I didn't see, its worked its way out of my deep side pocket while I ran once, fell onto my foot and got kicked across the ground. I don't keep it there anymore but the pocket was 3" deeper than the phone, should have been secure. Point is, you can't predict everything around you, or control it. Accidents happen regardless unless you move like a turtle, even then it may still happen. So can we lose the stupid and stay on topic please?
Sent from my DROIDX
Sniper_5 said:
our little girl plays learning games on both mine and the lady's phone, along with grandma's tablet. All three of the devices have more than stood up to the task. She's only dropped the tablet once, neither phone yet. Also, not everything is out of reach to the little one. Sometimes I'll set it on the wide arm of the couch to charge while I sit there. If I get up, I'm not going to Unplug it just to get a drink in the next room. At $300+ and listed as a " solid, sturdy, durable etc" product, you expect it to withstand a drop or two. My Droid X has been knocked off counters and such by friends( where it SHOULD be safe), dropped by myself, I've gotten hung up in the charger cord once despite my best effort to keep it out of the way, pulling my phone with it. Hit bumps in a vehicle dumping it from the car holder, as it clicked into place, but didn't actually secure. I've had coolant and other automotive fluids spilled on me, or splash onto my phone etc. I was using the LED light to find small puddles in the basement once, dropped it into the water after tripping over something I didn't see, its worked its way out of my deep side pocket while I ran once, fell onto my foot and got kicked across the ground. I don't keep it there anymore but the pocket was 3" deeper than the phone, should have been secure. Point is, you can't predict everything around you, or control it. Accidents happen regardless unless you move like a turtle, even then it may still happen. So can we lose the stupid and stay on topic please?
Sent from my DROIDX
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Still, it is a 3 year old. Why don't you just get her a cheap tablet of her own to remove your expensive phones out of the equation?
Also, even though the rest was painfully hard to read, (wall of text) I still did and I agree that devices should be build more sturdily when they cost 300+$.
Accidents happen in life, but we can do things to avoid them and minimize the damage.
Kenze said:
Still, it is a 3 year old. Why don't you just get her a cheap tablet of her own to remove your expensive phones out of the equation?
Also, even though the rest was painfully hard to read, (wall of text) I still did and I agree that devices should be build more sturdily when they cost 300+$.
Accidents happen in life, but we can do things to avoid them and minimize the damage.
Click to expand...
Click to collapse
yes,I tend to rant. Other then that, we don't have the money to spend right now. I'm only upgrading because after flashing back to bone stock with no root, my Droid X is still not getting all its calls, which presents an issue when your trying to get a job lol.
Sent from my DROIDX
Kenze said:
Who's the genius that would hand a 700$ phone to a 3 year old in the first place?
That would be no accident, it would mean the parent is missing more than a couple of braincells.
Click to expand...
Click to collapse
I take it that you're 12........
Sent from my GT-I9300 using xda premium
$2.50 for insurance here each month. That is the solution with backups and next day delivery on a replacement, priceless.
Sent from my GT-I9300 using XDA
Could a mod please clean up the useless dribble?
Sent from my DROIDX
Sniper_5 said:
Could a mod please clean up the useless dribble?
Sent from my DROIDX
Click to expand...
Click to collapse
+1.....close the pointless thread! £4 a month for phone insurance! You pay $6-700 for the galaxy s3 which is a highly sought after phone and people are giving it to toddlers, and just breaking it out of their own stupidity! I can't recall a time when I've ever dropped my phone, take better care of your phone or wipe the butter from your fingers!
Sent from my GT-I9300 using xda premium
Bunch of ****ing idiots. Are we all 12? Can't read? Can't stay on topic to save your lives? If you have nothing constructive to add to my thread, please keep your mouth shut. Thanks.
THIS THREAD IS NOT ABOUT INSURANCE OR WHAT TO DO IF YOU BREAK THE DEVICE. I SIMPLY WANTED TO KEEP TRACK OF THE BROKEN DEVICES. Since no one on this forum can seem to read, or comprehend a simple request I think I'll just move back to my other forums. Too many incompetent Retards here.
Sent from my DROIDX
Sniper_5 said:
Bunch of ****ing idiots. Are we all 12? Can't read? Can't stay on topic to save your lives? If you have nothing constructive to add to my thread, please keep your mouth shut. Thanks.
THIS THREAD IS NOT ABOUT INSURANCE OR WHAT TO DO IF YOU BREAK THE DEVICE. I SIMPLY WANTED TO KEEP TRACK OF THE BROKEN DEVICES. Since no one on this forum can seem to read, or comprehend a simple request I think I'll just move back to my other forums. Too many incompetent Retards here.
Sent from my DROIDX
Click to expand...
Click to collapse
Well why would someone want to post about their misfortune?? It all boils down to....take better care of your phone then I wouldn't get broken would it? What has other peoples broken devices got to do with you?? Unless you broke them!
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speedyjay said:
Well why would someone want to post about their misfortune?? It all boils down to....take better care of your phone then I wouldn't get broken would it?
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
no it doesn't, it boils down to accidents happen. I was working on gathering insurance information from different companies to post along with parts links etc. There are already several threads about broken devices. Once again proving your a bunch of ****ing idiots. This will be the last thread I post here. Pretty pathetic considering its my first, and not one God damn person could post on topic.
Best part is, you guys keep bumping the thread to the top just to say its pointless. That makes perfect sense.
Sent from my DROIDX
Sniper_5 said:
no it doesn't, it boils down to accidents happen. I was working on gathering insurance information from different companies to post along with parts links etc. There are already several threads about broken devices. Once again proving your a bunch of ****ing idiots. This will be the last thread I post here. Pretty pathetic considering its my first, and not one God damn person could post on topic.
Best part is, you guys keep bumping the thread to the top just to say its pointless. That makes perfect sense.
Sent from my DROIDX
Click to expand...
Click to collapse
Well stop making pointless threads then! With people giving advice on how not to break your device.....simple, take better care of it and stop being stupid! What does other peoples broken devices have to do with you? Unless your saying that you personally broke them? This thread is pointless and a constant reminder to those whose devices have broken, a constant reminder of their misfortune! Of their bad luck if you wish!
Sent from my GT-I9300 using xda premium
I'm sorry i thought this place was about helping one another. So I thought I'd try to help others and myself in one shot. Clearly this forum is just about trolling off topic and name calling with no real goal. Its all I've seen in every single thread. You guys must be proud. :thumbup:
Sent from my DROIDX
Sniper_5 said:
I'm sorry i thought this place was about helping one another. So I thought I'd try to help others and myself in one shot. Clearly this forum is just about trolling off topic and name calling with no real goal. Its all I've seen in every single thread. You guys must be proud. :thumbup:
Sent from my DROIDX
Click to expand...
Click to collapse
Who are you helping?? How can you possibly help/teach anyone not to drop their phone?? The price of insurance to the price of a screwed up phone is pittance!
Sent from my GT-I9300 using xda premium
I was compiling part numbers/ links and popular insurance company coverages, policy's etc to update my first thread with, however the off topic trolling doesn't stop, so **** it.
Sent from my DROIDX
speedyjay said:
Who are you helping?? How can you possibly help/teach anyone not to drop their phone?? The price of insurance to the price of a screwed up phone is pittance!
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Give the guy a break. If you read the original thread I don't see it as that bad of an idea.

Cracks in the aluminum

Cracks in the aluminum. Just noticed today that my phone has cracks in the aluminum, i have never dropped the device and have had a Silicon cover on it.
I called the reseller and they want to send it to samsung, but that's gonna take like 2-3 weeks And samsung said that the warranty is gone, cus i have rooted it, but it has nothing to do with the software.
Anyone else that have seen this?
Pete_79 said:
Cracks in the aluminum. Just noticed today that my phone has cracks in the aluminum, i have never dropped the device and have had a Silicon cover on it.
I called the reseller and they want to send it to samsung, but that's gonna take like 2-3 weeks And samsung said that the warranty is gone, cus i have rooted it, but it has nothing to do with the software.
Anyone else that have seen this?
Click to expand...
Click to collapse
flash a stock rom
blgblade said:
flash a stock rom
Click to expand...
Click to collapse
Yeah, that was my thought to, but dont i have to use triangle away aswell?
Pete_79 said:
Yeah, that was my thought to, but dont i have to use triangle away aswell?
Click to expand...
Click to collapse
From CF-Root 6.4 thread:
How to uninstall
This is by no means an extensive guide for unrooting, but if you want to sell or warranty your device, I advise the following procedure:
- Use Triangle Away to reset the flash counters, and pull the battery immediately after rebooting starts
- Boot into recovery and perform a wipe, and pull the battery immediately after rebooting starts
- Go to SamMobile and get the stock firmware for your region
- Flash that stock firmware on your device
- Let Android boot, go through device setup (without doing any logins) until Android is fully usable again
- Reboot
- Wait at least 10 minutes
- Check Settings->About device->Status and make sure Device status is not "Modified"
- Perform another factory reset
- Boot into download mode and make sure the flash counter and system status are all set to official
Some of these steps may require further info, if you can't figure it out, do some more searching, or ask people who aren't me
Click to expand...
Click to collapse
Pete_79 said:
Cracks in the aluminum. Just noticed today that my phone has cracks in the aluminum, i have never dropped the device and have had a Silicon cover on it.
I called the reseller and they want to send it to samsung, but that's gonna take like 2-3 weeks And samsung said that the warranty is gone, cus i have rooted it, but it has nothing to do with the software.
Anyone else that have seen this?
Click to expand...
Click to collapse
Interesting... It does not look like a crack but a precise vertical cut.
Oh for God's sake this is like the 50th thread about this! And it's not a cut these phones do crack.
Sent from my GT-I9300 using XDA
Se23 said:
Oh for God's sake this is like the 50th thread about this! And it's not a cut these phones do crack.
Sent from my GT-I9300 using XDA
Click to expand...
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Sorry, i did try to search, but the search function seams to be broken?
I honestly don't know what to do, flash stock and send it to repair or just live with is :/
One it does look like a cut from the picture but visual inspection may show a crack .
What will Samsung say crack or cut when they look at it .
But you do say cracks not one crack .
Two removing traces of root is easy and returns phone to a warranty state .
So do you want to remove root return the phone and get it back in a few weeks saying not warranty its damaged .
In that respect could you not get a local store to just look at the crack first to confirm it is and save wasting time .
jje
I have one of these too!
I have vertical CUTS at all 4 corners, where they smooshed together the pieces. There is no space between the two sides of the cut, and you can't even feel it, but it's there and visible if you look for it. My phone has been dropped a fair amount, but the cuts were there the day I got it.
"Don't worry about it" is my advice.
* BTW, yours is definitely a crack. I still just wouldn't worry about it.
I have one on the bottom right corner too. And it looks more like a joint than a crack
Sent from my GT-I9300 using xda app-developers app
It looks like that. Dont microscope your Phones corners!
Sent from my GT-I9300 using xda app-developers app
its there in all the four corners and it looks like some sort of cover and not crack
Sent from galaxy s3
big_adventure said:
I have vertical CUTS at all 4 corners, where they smooshed together the pieces. There is no space between the two sides of the cut, and you can't even feel it, but it's there and visible if you look for it. My phone has been dropped a fair amount, but the cuts were there the day I got it.
"Don't worry about it" is my advice.
* BTW, yours is definitely a crack. I still just wouldn't worry about it.
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This
Se23 said:
Oh for God's sake this is like the 50th thread about this! And it's not a cut these phones do crack.
Sent from my GT-I9300 using XDA
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Don't listen to the others telling you nit to worry. If you haven't dropped it get on to the place of purchase asap. I made the mistake of not doing that and dented my phone a little after so I'm out of luck. It will split all the way through soon. The ones in the four corners r normal.
Sent from my GT-I9300 using XDA
Damn same thing on mine.
Should send back to Samsung but they say I drop it cost £100 to replace
Sent from my GT-I9300 using xda app-developers app
Same on mine, can't say I'm bothered though. Mine are quite obviously from manufacture.
Sent from my GT-I9300 using xda premium
Se23 said:
Oh for God's sake this is like the 50th thread about this! And it's not a cut these phones do crack.
Sent from my GT-I9300 using XDA
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Click to collapse
Wwwhaaaaat!!! These phones do whaaaaaaaaaaaaattt!!!
---------- Post added at 03:48 AM ---------- Previous post was at 03:45 AM ----------
These cracks appears in white phone only?!
Have the blue and all 4 corners have the crack. Not sure if this is consider normal! Been looking at high res photos of the phone and they aren't there, so question is how is this normal?! I will go to samsung monday and check this.
I did drop my phone. Samsung are say the cracks are from the phone been dropped.
I think it's from the over heating problem the phone got.
Sent from my GT-I9300 using xda app-developers app

Usb door broke off

Had the phone for 2 days and it snapped off. I tried to snap it back together but it's a no go. The black flexible thing is still there. I don't know if this would be covered through the warranty or what because I pretty much lose the water resistant feature. I have the door and use it when I'm not charging the phone but it's only a matter of time until I lose it. Has anyone had this happen to them or had a gs4 active and had it break?
knate.baca said:
Had the phone for 2 days and it snapped off. I tried to snap it back together but it's a no go. The black flexible thing is still there. I don't know if this would be covered through the warranty or what because I pretty much lose the water resistant feature. I have the door and use it when I'm not charging the phone but it's only a matter of time until I lose it. Has anyone had this happen to them or had a gs4 active and had it break?
Click to expand...
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I figured this would happen to someone eventually. That sounds like a manufacture defect. I would contact either Samsung or wherever you purchased the phone.
Yikes, I'm afraid I'll eventually end up breaking mine too
-Sent from Tapatalk
Is the door really even needed?
kenkamm said:
Is the door really even needed?
Click to expand...
Click to collapse
Only for the water and dust resistance
-Sent from Tapatalk
This just happened to me today.
I was on the phone for 2hrs today with AT&T and Samsung. I called AT&T 3 times and came down to this.You will need to send it in to Samsung to get it repaired. It is not covered under warranty. You can not take it back if you are under the 14 day Buyers Remorse. You are ******!
How are you guys breaking it off? By pulling on it? Bending it too much?
-Sent from Tapatalk
Im having the same problem my usb cover broke and Sprint wants me to file and claim since they dont have the part to fix it and Samsung considers it a cosmetic damage and I would have to pay to get it fixed and its not covered under warranty even though I've only had it for 4 days.
How hard would it have been to build a spring loaded door? one that can only go IN, towards the charging port.. Pull out the charger and.. done, spring loads shut.
I think we're all gonna break our evenntually
fastfed said:
How hard would it have been to build a spring loaded door? one that can only go IN, towards the charging port.. Pull out the charger and.. done, spring loads shut.
I think we're all gonna break our evenntually
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That'd probably break too. All moving parts are vulnerable
-Sent from Tapatalk
---------- Post added at 09:24 PM ---------- Previous post was at 09:23 PM ----------
KingDame said:
Im having the same problem my usb cover broke and Sprint wants me to file and claim since they dont have the part to fix it and Samsung considers it a cosmetic damage and I would have to pay to get it fixed and its not covered under warranty even though I've only had it for 4 days.
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Click to collapse
That's crap. If anything, they should make it easy to fix or make it simple as buying a new one and inserting the rubber part into the hole
-Sent from Tapatalk
This will happen to a LOT of people.
Sorry guys.
Sensamic said:
This will happen to a LOT of people.
Sorry guys.
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Click to collapse
Hopefully Samsung will own up to it at that point
-Sent from Tapatalk
This is why Ive got my Qi charger ready before the phone comes in this week!
Я снял шапку на всех
barbik said:
Я снял шапку на всех
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That should be a simple fix if people can find the part on the internet.
Sent from my SM-G900P using Tapatalk
Mine broke off also (had it 4 days). It looks like Samsung planned for this as if you take off the back cover there is a screed and cover right where the part is to replace it.
Honestly I'd rather not have the cover as it's constantly in my way, i sent a message over to Lifeproof in hopes that their next case does not require the cover to be on the phone.
So do you guys have to buy a new cover because the rubber tore? Or just screw the same one back in?
-Sent from Tapatalk
fastfed said:
How hard would it have been to build a spring loaded door?
Click to expand...
Click to collapse
It'd be an interesting design that supported IP67 and didn't require proprietary and/or very-deep USB3 micro connectors.
I tore mine off on purpose. I suggest you do the same ;]
Sent from my SM-G900T
That's what you get for buying Samsung plastic junk!
Sent from my HTC6525LVW using xda app-developers app

Keeping the note 7 safety strategies...

Well, because the guy at the T-Mobile store screwed up and rang my original Note 7 as EIP "paid off" while trying to exchange it for a "safe" one, the Note 7 I eventually got in the mail was FREE to me. So I'm keeping it. My only concern is, what's the safest operation method? I've been told to disable Quick Charge, and put it in front of a fan or cooling source while charging. Anyone else keeping the phone? I welcome any suggestions on how to minimize any risk of it catching fire.
Why not just leave it in water when you're not using it?
dugryce said:
Well, because the guy at the T-Mobile store screwed up and rang my original Note 7 as EIP "paid off" while trying to exchange it for a "safe" one, the Note 7 I eventually got in the mail was FREE to me. So I'm keeping it. My only concern is, what's the safest operation method? I've been told to disable Quick Charge, and put it in front of a fan or cooling source while charging. Anyone else keeping the phone? I welcome any suggestions on how to minimize any risk of it catching fire.
Click to expand...
Click to collapse
I wouldn't take that you've got a "free" phone to the bank. They'll likely figure out the mistake and want to fix it. At your expense.
douger1957 said:
I wouldn't take that you've got a "free" phone to the bank. They'll likely figure out the mistake and want to fix it. At your expense.
Click to expand...
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Interesting you mention that, they tried twice and I was able to reverse it twice it seems settled now. But I'm curious about any best way of operating this phone without fear of it exploding. Do you have any suggestions?
dugryce said:
Interesting you mention that, they tried twice and I was able to reverse it twice it seems settled now. But I'm curious about any best way of operating this phone without fear of it exploding. Do you have any suggestions?
Click to expand...
Click to collapse
I'm operating mine the way I always did. No quick charge and nothing that will make it work hard.
This is how I'm leaving mine at night, so if it does catch fire it will burn the tape and fall in the water.
scoobrel said:
This is how I'm leaving mine at night, so if it does catch fire it will burn the tape and fall in the water.
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Click to collapse
Great idea, wish I had a tile floor too, lol!
RaymondPJR said:
Great idea, wish I had a tile floor too, lol!
Click to expand...
Click to collapse
Thanks. The tile also kept my v1 cool while charging.
dugryce said:
Interesting you mention that, they tried twice and I was able to reverse it twice it seems settled now. But I'm curious about any best way of operating this phone without fear of it exploding. Do you have any suggestions?
Click to expand...
Click to collapse
Man.... I get where you're coming from with the 'it's free and it's great so I want to keep it' thing but if anything were to ever happen not just to you but your property, someone else or their property, you would be fully liable since the gov has stepped in and said return these flamin' phablets.
That's another reason that I will comply.
Every party is doing what they can to limit their liability right now. You don't want to be the one left holding the flaming bag of $hit when something goes wrong.
JMHO and best advice.
Sent from my SM-T377T using XDA-Developers mobile app
Samsung is not doing enough i have a note 7 that i acquired on craigslist and t-mobile nor samsung is helping me.
unholydoragon said:
Why not just leave it in water when you're not using it?
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Because there is not a single smartphone in the world that is "Water Proof" . But there are phones that are water resistant. People just assume that what they see is fact. Yes it can withstand water but not over a certain depth and only for 30 minutes at a time and even then your still damaging the phone.
george241312 said:
Because there is not a single smartphone in the world that is "Water Proof" . But there are phones that are water resistant. People just assume that what they see is fact. Yes it can withstand water but not over a certain depth and only for 30 minutes at a time and even then your still damaging the phone.
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Click to collapse
You just quoted the threshold for the ingress rating that doesn't mean it can't surpass it.
I doubt at exactly 30 minutes it will cease to work.
Sent from my SM-T713 using Tapatalk
I believe the phone is waterproofed pretty good everywhere except for couple spots, like microphone, where protective membrane is rather flimsy and could fail after a while. Also pure water won't do anything to the phone, even if it got inside, it's the impurities inside it, that do damage, like short circuit, erosion etc.
scoobrel said:
This is how I'm leaving mine at night, so if it does catch fire it will burn the tape and fall in the water.
Click to expand...
Click to collapse
unholydoragon said:
Why not just leave it in water when you're not using it?
Click to expand...
Click to collapse
Lithium combusts in water
https://www.youtube.com/watch?v=vRKK6pliejs
harveydent said:
Lithium combusts in water
https://www.youtube.com/watch?v=vRKK6pliejs
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Click to collapse
The amount of lithium in a cell phone lithium ion battery is so minute that pouring water on it is no issue.
spliffstar69 said:
Samsung is not doing enough i have a note 7 that i acquired on craigslist and t-mobile nor samsung is helping me.
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Click to collapse
What would you expect T-Mobile to do? They didn't take any of your money.
Wait until it officially becomes a recall. Samsung will have to deal with it then.
unholydoragon said:
Why not just leave it in water when you're not using it?
Click to expand...
Click to collapse
:laugh:
I might get this to store it in.
scoobrel said:
I might get this to store it in.
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Click to collapse
Oh haha, I was thinking the same thing. If Samsung won't remotely bricking my Note 7, this is how am I gonna store it.
PapaWangsta said:
Oh haha, I was thinking the same thing. If Samsung won't remotely bricking my Note 7, this is how am I gonna store it.
Click to expand...
Click to collapse
I ordered it today, I should get it tomorrow.

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