Volume up button, feels stuck - Galaxy S 4 Q&A, Help & Troubleshooting

Does anyone else have this problem? I don't know if it's just in my head, but it feels to have a less defined click than the down and power button. it does work, but feels to be stuck in slightly.
wondering if I should take it back, I have never dropped it, or spilt anything on it or anything like that. The button does work, but just feels slightly different to the others, I'm worried in case it gets worse and stops working

I just tested my volume rocker again very thoroughly for you and my vol up feels exactly the same as the vol down button. Gives good tactile feedback. Id suggest you to get an exchange.
Sent from my GT-I9500 using xda premium

I had the same problem with my Power Button. I exchanged it a day later and I advise you to do the same.
Sent from my GT-I9505 using xda premium

Thanks for the replies. It could be in my head, but I expect more when I have paid £580!
What would concern me is getting it swapped for one with other problems after reading threads on here. Mine is perfect apart from this perceived defect. I have until next Wednesday to get it exchanged though, in the uk they will only exchange it in the first 28 days, then the only option is to send away for repair, so don't want to have to do that and be without my phone for 2 weeks!
Sent from my GT-I9505 using xda premium

Related

4 front buttons - build quality?

Hey all,
I've had my Legend just over 6 days now, must say the handset is very solid and built very well.
Only reservations are around the four front black buttons...
All Legends I saw in the shop had obviously been subject to lots of prodding from potential customers and all 4 buttons [ok ok there are 3 actual/physical buttons] lost their solid 'click' feel and had worked their way loose.
I'm posting because my HOME button seems to have worked its way a tiny tiny bit loose. Not enough to send it back or anything, but now, if I tap it with my finger, there is slight movement, it rocks side to side and can now hear a little clicky sound ...without actually pressing the button....this is after 6 days .
Anyone else experienced similar issues?
the same
pe3ksve3k2 said:
the same
Click to expand...
Click to collapse
same
Should it be ignored or we should demand a replacement
Bump for this. I've noticed my HOME button has worked that little bit looser. Again.
Not fantastic for such a 'well built' device after just 3.5 months ownership.
Anyone else?
Same. I noticed it when I got it. Hasnt really got any worse and I don't think it will break but it has like a dead 'rock' to it
Sent from my HTC Legend using XDA App
Same with the back button
Sent from my HTC Legend using Tapatalk
Same, only ever use my menu button, rest are still 'solid', menu is 'squishy'.
Yupp. Menu feels solid only on one side of the button.
Same. It's just not as 'tight' as it should be.
Sent from my HTC Legend using XDA App
Yeah these buttons are the major flaw of the Legend.. if it had capacitive buttons it would be amazing
My back button is not as good as it used to be :-( have to really push it down sometimes hard for it to work
do you know if it is possible to buy replacment buttons anywhere ?
lukbeat said:
do you know if it is possible to buy replacment buttons anywhere ?
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Click to collapse
I'm sure you can....
Trying to install them though may prove a little trickier.
Same here
Sent from my HTC Legend using XDA App
Got exactly Them same problem, pretty annoying.
Sent from my HTC Legend using XDA App
liltbrockie said:
I'm sure you can....
Trying to install them though may prove a little trickier.
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Click to collapse
Can you give me a link to the shop selling them ? I was able to open the phone and I have access to them...
I guess it requires soldering...
Sent from my HTC Legend using Tapatalk
Corra said:
I guess it requires soldering...
Sent from my HTC Legend using Tapatalk
Click to expand...
Click to collapse
no thay are not, thay are attached by two screws. The problem is that it's imosible to find shop selling them.
HTC HD2
Also having this problem now. HTC HD2 about 2 months old.
The back button does not click anymore and feels soft when pressed.
This is my first HTC smartphone. Their quality is horrible a phone that cost U$500.00. Haven't they figured out how to make buttons??
Mine has been fine so far, although I've noticed that the buttons' clicking part isn't correctly centralized and in perfect angle with the plastic button itself.
So I've always pressed a specific corner of them (it changes from button to button).
Like the Home and Menu ones, the correct place seems to be the lower right corner, the Back one, in the lower left.
So pressing indiscriminately would definitely wear it quite easily.
Yes it sometimes gets annoying, but to avoid future headaches I recommend you try to feel it and adapt to the design flaw.
Sent from my HTC Legend using XDA App

Broke Voume Button

Left my phone on a wall, and someone rang it, and the vibration made it fall of the wall. No marks on it but the volume up is broke. Volume down works ok. Not a massive problems of course as everything can be adjusted on screen, but what are my options for fixing the button?
+1 mines broken too :/
Sent from my HTC Desire HD using xda premium
+1here the upper volume key is not working when i remove the battery cover it starts working but again when i place it, it stops
mine is working but almost torn apart. can htccare fix this problem without spending a penny?my DHD still on warranty..
+1 but I could fix my with some care and supper glue
Have a Case Mate but it is not designed to protect volume button if you are very unlucky as I where the phone hit sharp edge where the volume button is.
All I can say is at least you have buttons, mine got ripped out and lost somehow lol
Sent from my Desire HD using xda premium
flash it back to stock and return it for repair
i think that is the only way you can get it fixed

Little Bit Loose/Wobbly Power Button

i have a bit of query about my pebble blue international version of samsung galaxy s3 (teletec warranty). Actually its not even been a month since i bought this great device but one thing thats bothering me is that the power button is a bit wobbly/loose whenever i touch it. Although it functions perfectly when i press it though. On the other hand, volume buttons are sturdy and stiff and they 'click'.
so is this normal and that button is made like that or is that a manufacturing fault of this expensive device? or do i have to claim warranty? because i have heard people who have replaced it with new ones again had the same wobbly button ......
waiting for reply, thanks............
Hi If you can get exchange for new one do it! Its not normal.On my first s3 white volume up get stuck sometimes I was not that bother but soon as I could find any problems I got it exchange no problem with new one white.So if you in Uk you can refer to act 1979 and get new one.
Sent from my GT-I9300 using xda premium
samsung build quality is not the greatest i had sticky volume but just ordered new volume and power button only a couple of pounds lol less hassle than sending or taking phone back for a new one
I work in a very busy automotive warehouse as an FLT driver, my fones in n out my pockets at least 50 times in an 12hrs shift, it gets bumped & bounced about over the gaff. I have a tpu hybrid case & a liquid glass sp- that's it. If my power button feels loose (which it does, so do the other 7 I've checked) then I'm cert not going to all the hassle of sending it back. I think some people buy these fone so they can show everyone how cool/rich/well endowed/etc they are. It's a fone for God's sake.
Sent from my GT-I9300 using Xparent SkyBlue Tapatalk 2
is a manufacturing defect on your phone. You must make this the center of assitance
as long as it doesnt get stuck or works fine who cares if its wobbly or loose ?

Power button too recessed

I might be in the minority as couldn't find much info on this...
Not only the power btn is placed on top thus less easy to get to while using one hand, but is simply too recessed on my device. I got it 3 days ago, it is almost perfect quality build wise, but it'll take me much more to get used to this feature.
I have to press really hard, and even then has to be perfectly centered, I find it easier keeping the phone in my right hand or else have to use both hands for this.
Trust me really bad choice having placed this button this way. Hope they will change it next iteration.
Sent from a pizza..
Flash custom ROM, volume or HTC logo to wake, problem solved.
Sent from my HTC One using xda app-developers app
That might be the way..
I hope the HTC logo hack will be made available for unlocked stock though.
In the meantime I am adjusting to it I guess, set up higher inactivity timeout, when done with it just let the timeout expire, etc.
Sent from a pizza..
Why give a free pass for QC issues? Return it and get another.
PapaRhino said:
Flash custom ROM, volume or HTC logo to wake, problem solved.
Sent from my HTC One using xda app-developers app
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Click to collapse
Which ROM hás the ability to use HTC logo?
That's awesome. But wouldn't that make the phone turn on every time you have it in your pocket?
My button is slightly recessed or only raised a bit above the phone, but I find it very easy to press and I can press anywhere on the button. If I were op, I would definitely exchange it or just simply return it, you only bought it a few days ago right?
Sent from my HTC One using xda app-developers app
htc logo? how?
ksarius said:
Which ROM hás the ability to use HTC logo?
That's awesome. But wouldn't that make the phone turn on every time you have it in your pocket?
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Click to collapse
mr.dj26 said:
htc logo? how?
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Click to collapse
tbalden's kernel -
http://forum.xda-developers.com/showthread.php?t=2244620
Replace it! I just received my new device and the difference is staggering. I can actually hear the clickity clack of the button now. Also other defects are gone (overhang)
Thanks for your replies.
I was trying to get a pic of this but giving up.. Really tricky.
I will go to some stores holding the demo, see how it compares. Until then, I got a better idea how to explain this: holding my phone while typing this, I swipe my fingernail fro right to left over the power btn, no resistance, flush with body. Doing the same thing, the other way round, I meet a very slight resistance, ie the left corner is slightly raised, maybe 1mm. Is this normal?
Sent from my HTC One using xda app-developers app
millicent said:
Thanks for your replies.
I was trying to get a pic of this but giving up.. Really tricky.
I will go to some stores holding the demo, see how it compares. Until then, I got a better idea how to explain this: holding my phone while typing this, I swipe my fingernail fro right to left over the power btn, no resistance, flush with body. Doing the same thing, the other way round, I meet a very slight resistance, ie the left corner is slightly raised, maybe 1mm. Is this normal?
Sent from my HTC One using xda app-developers app
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Click to collapse
Mine seems to be slightly raised on the left side also, but I don't have as much trouble as you are having. I cant press it very well from the right side though. Maybe the IR blaster is in the right and the actual button is on the left? Needs more info I guess.
explode1991 said:
Mine seems to be slightly raised on the left side also, but I don't have as much trouble as you are having. I cant press it very well from the right side though. Maybe the IR blaster is in the right and the actual button is on the left? Needs more info I guess.
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Click to collapse
Mine is slightly raised but it has a clicky noise to it.. normal? I wish the button was more raised.
Sent from my HTC One using xda app-developers app
Another reason to root. You can install a number of different kernels that allow you the ability to wake and put the device to sleep without using the power button.
Reviews have complained about the button being recessed its downright horrible thing from HTC to not think through such an important thing even when they seem to care so much about the little details of the phone. And no using some custom ROM/kernel is not the right solution at all.
Sent from my Nexus S using xda app-developers app
Exactly same here less than 1 mm extended and left is slite up and right side is sink in dip or exactly flush or levelled with surface this is my 3rd HTC one 1st 3rd got exactly same button only 2nd one has acceptable but not perfect
Send from HTC ONE
Mine is exactly the same. Power button is flush to the device with no resistance if i wipe my finger across, and the left side of the button is less than a mm higher than the phone. I bought a case it its near impossible to power on the device without really digging in. I went in store for them to have a look at it but they practically laughed and smirked at one another and said they aren't going to fix it as the button still works. They wouldn't even get another handset out to compare the two buttons. Looks like i'll have to put up with it. Either that or go out my way to visit another store.
Is there anybodyr report better buttton after replacement?
Send from HTC ONE
Seen 3 demo models in as many stores today. Two of them were unfortunately showing similar recessed buttons. Only one had a slightly, maybe 1mm, raised button, however it felt much better, much easier to press.
For this reason only I guess I am going to ask for a replacement next week.
Sent from my HTC One using xda app-developers app
As an aside, all the dummies on display had 'normal' raised power buttons, maybe even 3 mm or more.
Sent from my HTC One using xda app-developers app
onlinejobwork said:
Is there anybodyr report better buttton after replacement?
Send from HTC ONE
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Click to collapse
Mine is perfect after my first replacement. I'm on Sprint btw and complained specifically about the button. The overhang was gone as well but the second device still has a bit of a gap. Nothing major.

Sunk in home button, normal?

Picked up my 32 GS4 yesterday and now I am noticing that the home button is sunk in. It's completely flush with the screen. Doesn't stick out at all. It works completely fine, but makes a really audible clicking noise. Obviously Samsung doesn't manufacture these all the same. I am worried if it will get worse in time. A google search brought many results with the GS3's home button. Apparently some think its normal, some don't. I am really fussy when it comes to QC on flagship phones.
Just wondering if anyone else has a sunk in home button?
its normal.
I don't have one yet, but I just wanted to say that I really wish they would have used a capacitive button instead. I work construction, and dust/sand etc. destroys the physical buttons. Also will miss the search button that I have on gs2 I like pressing and holding it for voice search
Sent from my SGH-i777 using Tapatalk 2
Yup. Flush. You're good.
Sent from my SGH-I337M using xda app-developers app
It's not normal. My s4 didn't have that and one of them did. It should be slightly raised.
Sent from my HTC One using xda app-developers app
jetlitheone said:
It's not normal. My s4 didn't have that and one of them did. It should be slightly raised.
Sent from my HTC One using xda app-developers app
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Click to collapse
Yeah. I have noticed a couple Note 2's home buttons being flat, while others were slightly raised. I don't know if its considered not normal, as it functions just fine.
I do not like the loud audible click the button makes. I might try to swap it towards the end of my 14 days.
EDIT: Ok, looking at it really closely, its not completely flat. Maybe a tad lower than the other phones. I don't know, I would hate to return a phone because I'm too OCD.
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
americasteam said:
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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The home button functions perfectly fine. Since it doesn't stick out, the tactile feedback isn't that great. May take it to AT&T this week. Haven't decided. I am actually more concerned about my power button. Seems very hard to push and mushy, like its not sticking out as much as it should.
My home button is just BARELY above the rest of the phone, but it feels very responsive and a bit 'clicky'. While it's not raised so much, it at least feels really solid.
However my unlock button seems like it's really sunken in and almost hard to press at times, does anyone else have one like that as well?
americasteam said:
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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Click to collapse
MentalToast said:
My home button is just BARELY above the rest of the phone, but it feels very responsive and a bit 'clicky'. While it's not raised so much, it at least feels really solid.
However my unlock button seems like it's really sunken in and almost hard to press at times, does anyone else have one like that as well?
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Click to collapse
Same exact issue here with the power button. The home button I can live it, but the power button should be clicky and not feel so mushed.
MattMJB0188 said:
Same exact issue here with the power button. The home button I can live it, but the power button should be clicky and not feel so mushed.
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Click to collapse
Thank god, at least I'm not the only one. This is my second s4, I just brought back my first one from HUGE battery issues. Would lose 15-20% while idle while I was asleep.
Already noticed a huge difference with my new one, except now I've noticed the mushed in unlock button. It's functional, it just feels like it has the possibility of eventually getting stuck somehow...Maybe I'm just being overly attentive and sensitive with the new one.
MentalToast said:
Thank god, at least I'm not the only one. This is my second s4, I just brought back my first one from HUGE battery issues. Would lose 15-20% while idle while I was asleep.
Already noticed a huge difference with my new one, except now I've noticed the mushed in unlock button. It's functional, it just feels like it has the possibility of eventually getting stuck somehow...Maybe I'm just being overly attentive and sensitive with the new one.
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Click to collapse
Then exchange it. When they bring your new phone out thoroughly examine it first.
I'm very tempted, but at the same time , I don't wanna be THAT GUY who keeps bringing back phones because one very tiny detail is slightly off-putting of their OCD.
MentalToast said:
I'm very tempted, but at the same time , I don't wanna be THAT GUY who keeps bringing back phones because one very tiny detail is slightly off-putting of their OCD.
Click to expand...
Click to collapse
Yeah I know what you mean. And I've been that guy many times. Its just when signing a 2yr contract and paying $200+ dollars, one has to be persistent. They all hate me at my local AT&T store but I pay their paychecks.
delete
wttisme said:
I looked at 3 S4s before I picked one that I was satisfied with before I left the store. Some people don't care, but when paying this much for a phone I feel like it should be perfect.
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Click to collapse
And AT&T kept bringing out S4's and let you have your pick? Must have been nice. My local AT&T store would never do that.
Neither would mine. Best Buy MIGHT, but it's not very nice to make them keep opening boxes of new products. Not sure if they can still sell them as such afterward.
The unlock button does seem more sunken than it should be. Might swing by the ATT store in a day or two just to check out their display...If it's that bad, i'll bring it back to best buy and see if they're willing to do another exchange . I only have 4 days left on my 15 day window unfortunately.
Did you put a screen protector
DAMN! I wish I didint see this thread because my OCD just kicked in...
Mine is raised about 1mm up. On my note II its about 2mm.
It feels normal to me...
With the Invisheild HD its flush with that....
artvandalay22222 said:
I don't have one yet, but I just wanted to say that I really wish they would have used a capacitive button instead. I work construction, and dust/sand etc. destroys the physical buttons. Also will miss the search button that I have on gs2 I like pressing and holding it for voice search
Sent from my SGH-i777 using Tapatalk 2
Click to expand...
Click to collapse
I'm also coming from a gs2, and while the lack of a capacitive home button and search button is a bit weird, if you long press the menu button it pulls up search. I know it isn't exactly what you want, but it's close.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

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