I'm running Windows 7 64bit and followed the Ultimate guide to unlock and root my Nexus 4.
Everything went well but now it looks like that Windows won't recognize my phone as a device. When I plug in the phone, the auto-play window will pop out and recognize it as Nexus 4, but there is no other options. (Normally the auto-play will ask if open folder to view files or transfer photos). I can't see my phone in device manager either.
If I turn on the USB debugging mode, I can see it in device manager but still cannot see it in My Computer. Looks like Windows can't access the SD card at all.
I tried switching to the camera mode but the problem remained. Please help.
desperate bump. can anyone help?
Maybe it's a stupid advice, but have you tried change the USB port in PC?
glancer2315 said:
desperate bump. can anyone help?
Click to expand...
Click to collapse
Plug in the phone, uninstall the drivers from Device manager, then unplug, and replug.
Colourkey said:
Maybe it's a stupid advice, but have you tried change the USB port in PC?
Click to expand...
Click to collapse
yes, i did.
abaaaabbbb63 said:
Plug in the phone, uninstall the drivers from Device manager, then unplug, and replug.
Click to expand...
Click to collapse
thanks for your advice. the problem is that, without USB debugging mode on, I can't see Nexus 4 in Device manager, even though the Windows Auto-play will say Nexus 4 connected. (Nothing in My Computer either)
With USB debugging mode on, I uninstalled the driver and Windows would try installing the driver. Now it shows up as MTP device with an exclamation mark. I tried manually update the driver (direct it to the Google SDK folder and pick the android_windowsusb.inf) but it says it does not support x64. I don't think the 64 bit driver is digitally signed.
I think I had a similar problem as yours. If you deleted the drivers while on debugging mode and reconnected after and it's showing the exclamation mark of a unknown device, try restarting your computer and plugging your phone back in.
SovereigN7 said:
I think I had a similar problem as yours. If you deleted the drivers while on debugging mode and reconnected after and it's showing the exclamation mark of a unknown device, try restarting your computer and plugging your phone back in.
Click to expand...
Click to collapse
i did and it remains the same.
Is there anyway I can know all the files names of the drivers so that I can manually delete them from system folder? When I uninstalled it from the device manager, I don't see the option "Delete the driver software for this device".
I can still see it under "adb devices" list.
I think there are some conflicts in the drivers.
Now when I connect Nexus 4 (without USB debugging mode on), it will show up in device manager under Android Device.
With USB debugging, it will then show up under Portable Devices.
However, it's supposed to work the other way around. that is (no USB debugging --> portable device; with USB debugging --> Android Device).
How can i solve this?
Have you tried manually installing the drivers before plugging in the phone, vs letting windows choose the drivers it wants to install? One option you could try is installing PDA Net on your pc. It will install reliable drivers on your pc.
i also had this same problem after flashing my first custom rom on the n4, and i also run windows 7 Ultimate x64
here is the process i use for full clean installation of device
on phone
goto SETTINGS > STORAGE > (menu) USB Computer Connection
make sure Media Device (MTP) is checked
With USB Debugging On
On your PC go to device manager
there should be 2 devices (Android Phone > Android Composite ADB Interface & Portable Devices > Nexus 4) - this is on a fully working n4 so you might only have 1 of them
Right click on each of them and click uninstall
The popup box should have another check box to delete the driver also, if this is available check it then confirm (note mine only has the box for Android Phone > Android Composite ADB Interface, but if yours has it on both then check it on both)
your computer will now ask you to restart, dont do it yet
repeat previous step for the other device if you have 2 then reboot
upon rebooting it will automatically start reinstalling drivers
by expanding the selection you should see 2 devices
Nexus 4 - Successful - Ready To Use (this is your MTP connection)
Nexus 4 - Unsuccessful - No Driver Found (this is your ADB Connection)
at this point you should be able to access internal storage however ADB will not work
go back into device manager
you should now have
Portable Devices > Nexus 4
and Other Devices > Nexus 4 (with yellow exclamation mark)
right click on the Other Devices > Nexus 4 (with yellow exclamation mark)
hit Update Driver Software
click Browse my computer for driver software
click Let Me Pick Drom a List of Device Drivers On My Computer
double click Show All Devices
click Have Disk...
click Browse
navigate to the download directory for the google usb drivers (for me this was "C:\Program Files (x86)\Android\Android-SDK\Extras\Google\Usb_Driver")
double click on the android_winusb.inf file
click OK
double click "Android Composite ADB Interface"
it will then install the driver for ADB
you should now have full access to internal storage and ADB
Alex240188 said:
i also had this same problem after flashing my first custom rom on the n4, and i also run windows 7 Ultimate x64
here is the process i use for full clean installation of device
on phone
goto SETTINGS > STORAGE > (menu) USB Computer Connection
make sure Media Device (MTP) is checked
With USB Debugging On
On your PC go to device manager
there should be 2 devices (Android Phone > Android Composite ADB Interface & Portable Devices > Nexus 4) - this is on a fully working n4 so you might only have 1 of them
Right click on each of them and click uninstall
The popup box should have another check box to delete the driver also, if this is available check it then confirm (note mine only has the box for Android Phone > Android Composite ADB Interface, but if yours has it on both then check it on both)
your computer will now ask you to restart, dont do it yet
repeat previous step for the other device if you have 2 then reboot
upon rebooting it will automatically start reinstalling drivers
by expanding the selection you should see 2 devices
Nexus 4 - Successful - Ready To Use (this is your MTP connection)
Nexus 4 - Unsuccessful - No Driver Found (this is your ADB Connection)
at this point you should be able to access internal storage however ADB will not work
go back into device manager
you should now have
Portable Devices > Nexus 4
and Other Devices > Nexus 4 (with yellow exclamation mark)
right click on the Other Devices > Nexus 4 (with yellow exclamation mark)
hit Update Driver Software
click Browse my computer for driver software
click Let Me Pick Drom a List of Device Drivers On My Computer
double click Show All Devices
click Have Disk...
click Browse
navigate to the download directory for the google usb drivers (for me this was "C:\Program Files (x86)\Android\Android-SDK\Extras\Google\Usb_Driver")
double click on the android_winusb.inf file
click OK
double click "Android Composite ADB Interface"
it will then install the driver for ADB
you should now have full access to internal storage and ADB
Click to expand...
Click to collapse
thank you for your long and detailed reply.
this is what i wanted to do, but the problem is that when I uninstall them, I don't get to see the option "delete the driver software for this device". What should I? cuz every time I plug in Windosws just tries to automatically install the driver for me.
Have you tried toggling to ptp mode then back to mtp on your phone. It's odd indeed.
The fact that you can't remove the driver is because that is the mtp one which is built in to media player. Let me give this some more thought
EDIT: You said that with USB debugging disabled your device is listed under device manager as an android device
can you check and verify exactly what it is listed as? as it should be portable device
Sent from my Nexus 4 using xda app-developers app
Alex240188 said:
Have you tried toggling to ptp mode then back to mtp on your phone. It's odd indeed.
The fact that you can't remove the driver is because that is the mtp one which is built in to media player. Let me give this some more thought
EDIT: You said that with USB debugging disabled your device is listed under device manager as an android device
can you check and verify exactly what it is listed as? as it should be portable device
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
hi under android device it shows up as Android adb device
under portable device i can it now showing up as MTP USB device with exclamation mark.
glancer2315 said:
hi under android device it shows up as Android adb device
under portable device i can it now showing up as MTP USB device with exclamation mark.
Click to expand...
Click to collapse
does adb work?
i.e. adb devices
or is USB debugging turned off at this point
Also. The one with the exclamation mark. Right click and go to properties. What does it say in device status
Alex240188 said:
does adb work?
i.e. adb devices
or is USB debugging turned off at this point
Also. The one with the exclamation mark. Right click and go to properties. What does it say in device status
Click to expand...
Click to collapse
hi, adb devices works. (will list my device when usb debugging is on)
with usb debugging off, under portable device, the device status says "This device cannot start. (Code 10)". thanks.
still looking for solutions. maybe i should try uninstalling the ADB driver, but the problem is that when i uninstall the device from the device manager I don't see the option "delete the driver software for this device", any help?
glancer2315 said:
still looking for solutions. maybe i should try uninstalling the ADB driver, but the problem is that when i uninstall the device from the device manager I don't see the option "delete the driver software for this device", any help?
Click to expand...
Click to collapse
I have this same issue I'm trying to find a fix, that's how I found your thread. Alex gave very good info make sure you go back to his posts and hit his "Thanks" button, I did it on everyone one of his posts in this thread. I'm starting to think it's a hardware issue and not a software issue, I've never had this issue on any device. When I got it new running stock 4.2.2 MTP didn't work. ADB works and PTP works, just not MTP no matter what I try. I recommend you learn to use, ADB push and pull to move your files if you don't already know how to use it (To use ADB I need to check PTP for it to work and not MTP) you might need to do the same. I will keep you posted if I find a fix.
Sent from my Nexus 10 Pimpin AOKP 4Life
I'm just getting more and more confused with this.
If Adb works then you must have an Adb driver installed for the phone. However your also stating that you get no box for uninstall driver.
With USB debugging disabled you said that it appears as an android phone rather than a portable device. This should not be.
With debugging disabled what happens if you Try to uninstall in device manager
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 01:54 PM ---------- Previous post was at 01:51 PM ----------
My theory still stands that you have updated the mtp driver with adb drivers. Hence why mtp doesn't work but ptp does.
The problem is getting to a position where you can uninstall the adb drivers from the mtp device and let it reinstall the proper drivers
Sent from my Nexus 4 using xda app-developers app
I plugged another Nexus 4 in, and all the drivers loaded perfectly. I then tried my Nexus 4 phone, and nothing happens. No mtp, no adb, no boot loader drivers. Its my phone. My next step is to find a zip file that I can flash via custom recovery, which will bring all the binaries and ROM back to stock. Anybody know where I can find this? I'll probably lose the custom recovery, but hopefully it will be fixed and I can flash the custom recovery again.
LG-E960
Related
After enabling USB debugging on my Nexus 7, I still can't get "adb devices" to list my Nexus 7. I also tried switching its USB connection type from "media" to "camera", to no effect. I have Windows 7; I see a "Nexus" device under Other Devices in my device manager, but when I try to install the Google USB drivers from the Android SDK, Windows refuses to take it.
This is going to make development difficult Anyone know where I can find working USB drivers for Windows 7?
beandog said:
After enabling USB debugging on my Nexus 7, I still can't get "adb devices" to list my Nexus 7. I also tried switching its USB connection type from "media" to "camera", to no effect. I have Windows 7; I see a "Nexus" device under Other Devices in my device manager, but when I try to install the Google USB drivers from the Android SDK, Windows refuses to take it.
This is going to make development difficult Anyone know where I can find working USB drivers for Windows 7?
Click to expand...
Click to collapse
If you have updated the drivers from the SDK, then your problem is probably coming from the cable.
PS: Try not to use an extension cable
When I have had this problem in the past I have found that installing PDA net solves it.
Sent from my Galaxy Nexus using Tapatalk 2
download a sync software,for example,chinese use 360 mobile assistant,it will help you to connected with PC
Sent from my SHW-M190S using xda premium
i got the problem too,just install 360 mobile assistant ,it worked.but i dont know ,any mobile assistant
used in your city？
Sent from my SHW-M190S using xda premium
You may try to use device manager to solve the issue.:
Firstly please connect your Nexus 7 to you computer using the USB cable
included in the box.
Then on the tablet,
choose "Settings" -> "Storage" -> open the menu -> choose "USB computer connection" -> choose "MTP" or "PTP".
On your computer,
1. Control Panel -> Hardare and Sound -> View devices and printers
2. Click on Nexus.
3. Click on "Hardware" tab
4. Click on "Properties"
5. Click on "Change settings"
6. Click on "Driver" tab
7. Click on "Update drivers".
I'd suggest that you repeat these steps for both "MTP" and "PTP" connection types mentioned above.
Then on your computer, run "adb devices", the Nexus 7 would be listed in the
output of the adb command.
Enjoy.
Works with PTP mode - MTP mode doesn't
just for future reference...
By default it uses the MTP mode for USB. ADB is not working in this mode, even after i follow all the steps in above post.
Change it to use PTP (Camera mode), and ADB works !! go figure.
driving me crazy too.
First, windows did not recognize the thing in AdB mode. I managed to get around that with PDA net. But in cmd mode running "fastboot oem unlock" it just sits there saying "waiting for device". Also switched to both usb modes under "storage" as well as tried all usb ports on my pc (running Win 7 64bit). Using original cable.
Any other clues on what to do next?
bytecollektr said:
driving me crazy too.
First, windows did not recognize the thing in AdB mode. I managed to get around that with PDA net. But in cmd mode running "fastboot oem unlock" it just sits there saying "waiting for device". Also switched to both usb modes under "storage" as well as tried all usb ports on my pc (running Win 7 64bit). Using original cable.
Any other clues on what to do next?
Click to expand...
Click to collapse
ADB and fastboot may have two different drivers, this is the case with most other devices.
Anywho here's a link to the all inclusive driver bundle. Drivers was one of the reasons I only use a linux distro these days.
Unlawful said:
ADB and fastboot have two different drivers.
Anywho here's a link to the all inclusive driver bundle. Drivers was one of the reasons I only use a linux distro these days.
Click to expand...
Click to collapse
Still nothing. Deleted the drivers, and it obviously installed the new ones, since the name under the "device manager" changed. I go to the Android sdk and it still says waiting for device. Is there different versions of fastboot? Maybe its the wrong command? (fastboot oem unlock)
reddweb said:
just for future reference...
By default it uses the MTP mode for USB. ADB is not working in this mode, even after i follow all the steps in above post.
Change it to use PTP (Camera mode), and ADB works !! go figure.
Click to expand...
Click to collapse
This is how i got my ADB drivers to actuallly work right!! listen to this guy.
Nexcellent said:
This is how i got my ADB drivers to actuallly work right!! listen to this guy.
Click to expand...
Click to collapse
I have it in that mode, and it does not do anything, even with the new drivers.
bytecollektr said:
I have it in that mode, and it does not do anything, even with the new drivers.
Click to expand...
Click to collapse
Oh and fastboot is not available during normal operations and it has to be booted into the bootloader to use fastboot. Try using adb reboot bootloader and then when it restarts fastboot oem unlock.
I'm in the exact same situation
I'm having the same problem. I'm not exactly sure how to use the Naked Drivers pack. Can someone advise?
Easy as ADB...
Use the step by step instructions in the Nexus Root Toolkit found here;
http://forum.xda-developers.com/showthread.php?t=1766475
Hope that helps,
-CC
Set it to ptp mode, install updated sdk, and you will find proper adb driver in extras/google/usb-driver directory. After those steps adb started to work in my case' no need for third party downloads.
Sent from my Nexus 7 using xda app-developers app
I've been having the same issues with all of the new android devices I've tried to use adb on my computer for. I as able to make them work by manually installing the drivers in device manager. When you choose browse for drivers manually you can look through pre installed drivers and select adb interface and manually choose the drivers for adb and fast boot. Only issue I have is that it won't give adb root access and says rot is not available in production builds. Not sue if that's related or not.
Sent from my Nexus 7 using xda app-developers app
Windows 7 - Nexus 7 ADB Recognition
For me, like others, choosing either MTP or PTP from the Nexus 7's USB computer connection options didn't solve the issue. Updated to the latest version of the Android SDK Tools within Eclipse [version 20.0.1], and even uninstalled and re-installed the Google USB Driver [Revision 6] within the Android SDK manager, but no luck.
What ended up clearing the issue for me was to go to Computer Management, find the Nexus device with the question mark next to it, update the driver by browsing a location on the computer, browse to the location on your computer where you saved the Android SDK [the one with the following directories: add-ons, docs, extras, platforms, platform-tools, etc], and choose that very folder containing those folders I mentioned. It should search for a while then ask you whether or not to install some Asus/Google driver.
After installing that driver, my N7 was recognized by the "adb devices" command.
NOTE: Turns out when I updated the driver, my N7 was in PTP mode, and when I switched it to MTP mode, it was no longer recognized under adb devices. adb kill-server then adb start-server should get it recognized again when you switch between MTP and PTP.
Hope this works for all of you out there, like me, who really didn't want to take the 3rd party software route to overcome this problem.
Cheers.
ADB driver
Try to root toolkit from Wugfresh
http://forum.xda-developers.com/showthread.php?t=1766475
There is a very complete and usable guide to install ADB driver for most version of windows (XP->win 7).
You don't have to unlock or root; just use the interactive guide for driver install.
Good luck
bytecollektr said:
Still nothing. Deleted the drivers, and it obviously installed the new ones, since the name under the "device manager" changed. I go to the Android sdk and it still says waiting for device. Is there different versions of fastboot? Maybe its the wrong command? (fastboot oem unlock)
Click to expand...
Click to collapse
rootblock said:
For me, like others, choosing either MTP or PTP from the Nexus 7's USB computer connection options didn't solve the issue. Updated to the latest version of the Android SDK Tools within Eclipse [version 20.0.1], and even uninstalled and re-installed the Google USB Driver [Revision 6] within the Android SDK manager, but no luck.
What ended up clearing the issue for me was to go to Computer Management, find the Nexus device with the question mark next to it, update the driver by browsing a location on the computer, browse to the location on your computer where you saved the Android SDK [the one with the following directories: add-ons, docs, extras, platforms, platform-tools, etc], and choose that very folder containing those folders I mentioned. It should search for a while then ask you whether or not to install some Asus/Google driver.
After installing that driver, my N7 was recognized by the "adb devices" command.
NOTE: Turns out when I updated the driver, my N7 was in PTP mode, and when I switched it to MTP mode, it was no longer recognized under adb devices. adb kill-server then adb start-server should get it recognized again when you switch between MTP and PTP.
Hope this works for all of you out there, like me, who really didn't want to take the 3rd party software route to overcome this problem.
Cheers.
Click to expand...
Click to collapse
i'm having the issue with the mtp not being recognized in adb. can you be more specific in the adb kill-server and adb start-server.
My nexus 7 isnt showing up on my Windows 7 x64 machine... any help on what I can do?
numus said:
My nexus 7 isnt showing up on my Windows 7 x64 machine... any help on what I can do?
Click to expand...
Click to collapse
This is part "bump" and part assistance. You can at least get the Nexus 7 connected via ADB using these steps:
enable USB debugging
install the Android SDK (from Android's developer site)
from the SDK manager install the latest version of the USB driver too.
Make sure your Nexus 7 is hooked up.
Go into your device manager (Start > Control Panel > Device Manager)
navigate to the right Nexus device (not MTP in this case),
right click it,
click Update Device Drivers.
Choose your own driver manually.
When asked for a folder, navigate to C:\[your username]\AppData\Local\Android\android-sdk\extras\google\usb_driver
make sure searching in folders is checked
...that should at least get the ADB driver running. From there you can PUSH or PULL files or open the SHELL, but I don't know of a client-side file manager that makes those things easy yet. This is just one step of many, I bet...
2 things
Have you the latest win media player installed on PC? If not, update it.
Is n7 USB debugging on? If so, turn it off.
That should allow MTP to begin. If not, try the previous post
Sent from my Nexus 7 using xda app-developers app
If your using a N or KN version of Windows 7, you can't use MTP. N and KN versions of Windows have media foundation and other media-specific features stripped from it; and MTP itself does not work.
If you are on such an OS, then this media pack may help:
http://www.microsoft.com/en-us/download/details.aspx?id=16546
espionage724 said:
If your using a N or KN version of Windows 7, you can't use MTP. N and KN versions of Windows have media foundation and other media-specific features stripped from it; and MTP itself does not work.
If you are on such an OS, then this media pack may help:
http://www.microsoft.com/en-us/download/details.aspx?id=16546
Click to expand...
Click to collapse
Other MTP devices show up... I have my epic 4g touch hooked up right now and it shows MTP... just the google nexus 7 wont...
primetechv2 said:
This is part "bump" and part assistance. You can at least get the Nexus 7 connected via ADB using these steps:
enable USB debugging
install the Android SDK (from Android's developer site)
from the SDK manager install the latest version of the USB driver too.
Make sure your Nexus 7 is hooked up.
Go into your device manager (Start > Control Panel > Device Manager)
navigate to the right Nexus device (not MTP in this case),
right click it,
click Update Device Drivers.
Choose your own driver manually.
When asked for a folder, navigate to C:\[your username]\AppData\Local\Android\android-sdk\extras\google\usb_driver
make sure searching in folders is checked
...that should at least get the ADB driver running. From there you can PUSH or PULL files or open the SHELL, but I don't know of a client-side file manager that makes those things easy yet. This is just one step of many, I bet...
Click to expand...
Click to collapse
ADB works without a problem.. it is just hte MTP that wont show up
I have the same issue. If I select PTP, the camera shows. Once I switch back to MTP, it goes away and no disks are displayed. In Device Manager I see Android Phone, I installed Google drivers and adb works. I have a Google Nexus also and is OK.
You're not alone, Sir.
http://forum.xda-developers.com/showthread.php?t=1821536
Anyone who found a fix for this? Couldn't get it to work on W7, on Windows 8 still no MTP. I can use it for debugging with the ADB, but everything I tried failed. Now I'm using AirDroid, but this option is the way slower.
reemprive said:
Anyone who found a fix for this? Couldn't get it to work on W7, on Windows 8 still no MTP. I can use it for debugging with the ADB, but everything I tried failed. Now I'm using AirDroid, but this option is the way slower.
Click to expand...
Click to collapse
Either the PDAnet or official Asus drivers work for me.
Sent from my Nexus 7 using Tapatalk HD
on 4.4.2
Here's the official documentation from Google for enabling this protocol.
"Transfer files through USB" (Google this** and click the link by support.google.com)
Relevant Info:
On your device, make sure that the USB computer connection is set to “Media device (MTP).”
Go to Settings > Device > Storage. Then open Menu > USB computer connection.
MTP should be selected by default, but you may have to uncheck MTP, check and uncheck Camera (PTP), and then recheck MTP.
** Unfortunately I'm not able to post external links having fewer than 10 posts, so I'll update this when I'm able. If I forget, just ping me.
I am trying to connect my Nexus 4 to my PC and use the ADB commands. I have the following problems:
ADB driver is installed and "USB Debugging" turned on the Nexus 4. Device shows up on Device Manager, however "adb devices" does not list the device and unable to communicate with the attached device.
The Nexus drive, regardless of MTP or PTP disappears from Windows Explorer when "USB Debugging" is turned on, Turning off "USB Debugging" brings back the drive.
USBView shows the device with a RED light, but it appears working on Device Manager.
I do not have this problem with my other laptop and desktop.
Using Windows 7 x64 Ultimate and Nexus 4 - Stock 4.2.2
Any help would be appreciated. Thanks.
akashi said:
I am trying to connect my Nexus 4 to my PC and use the ADB commands. I have the following problems:
ADB driver is installed and "USB Debugging" turned on the Nexus 4. Device shows up on Device Manager, however "adb devices" does not list the device and unable to communicate with the attached device.
The Nexus drive, regardless of MTP or PTP disappears from Windows Explorer when "USB Debugging" is turned on, Turning off "USB Debugging" brings back the drive.
USBView shows the device with a RED light, but it appears working on Device Manager.
I do not have this problem with my other laptop and desktop.
Using Windows 7 x64 Ultimate and Nexus 4 - Stock 4.2.2
Any help would be appreciated. Thanks.
Click to expand...
Click to collapse
I had sort of the same problem, try uninstalling the driver in device manager, then unplug and replug your USB. Then when you plugged in the USB go to device manager and right click on the device and click scan for hardware changes. See if that works.
I'm not sure if this is a problem caused by windows update or the new updated SDK, but it has been a big problem for me.
heat361 said:
I had sort of the same problem, try uninstalling the driver in device manager, then unplug and replug your USB. Then when you plugged in the USB go to device manager and right click on the device and click scan for hardware changes. See if that works.
I'm not sure if this is a problem caused by windows update or the new updated SDK, but it has been a big problem for me.
Click to expand...
Click to collapse
Thanks for the quick reply.
I tried your suggestion but it did not solve the problem. After re-plugging the USB, Windows listed the device as "Nexus 4" and did not find any drivers for it. I manually installed the Naked Drivers (proven to work on my laptop and desktop) but still facing the same problem
I really do not want to reinstall Windows!
Thanks.
akashi said:
Thanks for the quick reply.
I tried your suggestion but it did not solve the problem. After re-plugging the USB, Windows listed the device as "Nexus 4" and did not find any drivers for it. I manually installed the Naked Drivers (proven to work on my laptop and desktop) but still facing the same problem
I really do not want to reinstall Windows!
Thanks.
Click to expand...
Click to collapse
OK try right clicking on the the device in device manager and choose update driver, then Browse my computer, then let me pick From a list of devices. After choose have disk on and find the file where your USB drivers are and click next. It may prompt you that windows can't verify the publisher Just click install this driver software anyway.
See if this works.
heat361 said:
OK try right clicking on the the device in device manager and choose update driver, then Browse my computer, then let me pick From a list of devices. After choose have disk on and find the file where your USB drivers are and click next. It may prompt you that windows can't verify the publisher Just click install this driver software anyway.
See if this works.
Click to expand...
Click to collapse
I have tried installing the drivers from the latest SDK and also the "Naked Drivers" found here: http://forum.xda-developers.com/showthread.php?t=1996051
Still have the problem.
akashi said:
I have tried installing the drivers from the latest SDK and also the "Naked Drivers" found here: http://forum.xda-developers.com/showthread.php?t=1996051
Still have the problem.
Click to expand...
Click to collapse
Try pointing the path to the Google drivers in the android-sdk in device manager and not the naked drivers.
akashi said:
I have tried installing the drivers from the latest SDK and also the "Naked Drivers" found here: http://forum.xda-developers.com/showthread.php?t=1996051
Still have the problem.
Click to expand...
Click to collapse
This is what I did and waited for the PC to install the adb drivers.
I plugged the phone in and with the USB plugged in turned it off while holding the volume up and down keys. This made my nexus 4 go into download mode and the PC automatically installed the adb drivers. After I just unplugged and held the power button to restart the device hope this helped.
Sent from my Nexus 4 using xda premium
akashi said:
Thanks for the quick reply.
I tried your suggestion but it did not solve the problem. After re-plugging the USB, Windows listed the device as "Nexus 4" and did not find any drivers for it. I manually installed the Naked Drivers (proven to work on my laptop and desktop) but still facing the same problem
Thanks.
Click to expand...
Click to collapse
When you uninstalled what's there now, you did make sure to check the box that will remove the old drivers from your PC?
Just in case, HERE is another source for the drivers.
dinhume echoes
Thanks to everyone for their help.
Just to confirm I have already tried:
Uninstalling the ADB driver via Device Manager and selecting "Delete the driver software for this device" and rebooting.
After reboot, Windows could not locate any drivers and I manually selected the drivers found inside the SDK (08/27/2012,7.0.0000)
The device shows up on Device Manager as working but does not work with adb commands. However, fastboot commands work!
I tried the above with the Naked Driver and had the exact result.
If I boot into the bootloader, I am able to run fastboot commands perfectly!
I have already ruled out my USB port as it works perfectly on VMware.
I am thinking my Windows 7 is messed up somehow and re-installation is looking like the only solution :crying:
akashi said:
Thanks to everyone for their help.
Just to confirm I have already tried:
Uninstalling the ADB driver via Device Manager and selecting "Delete the driver software for this device" and rebooting.
After reboot, Windows could not locate any drivers and I manually selected the drivers found inside the SDK (08/27/2012,7.0.0000)
The device shows up on Device Manager as working but does not work with adb commands. However, fastboot commands work!
I tried the above with the Naked Driver and had the exact result.
If I boot into the bootloader, I am able to run fastboot commands perfectly!
I have already ruled out my USB port as it works perfectly on VMware.
I am thinking my Windows 7 is messed up somehow and re-installation is looking like the only solution :crying:
Click to expand...
Click to collapse
4.2.2 requires updated adb and fastboot. It looks like you have an older version.
Click on the ota help desk link in my signature. The new version is attached to the first post. Replace the old adb and fastboot files with the new ones. Then try again.
Sent from my Nexus 4 using xda premium
El Daddy said:
4.2.2 requires updated adb and fastboot. It looks like you have an older version.
Click on the ota help desk link in my signature. The new version is attached to the first post. Replace the old adb and fastboot files with the new ones. Then try again.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Thanks. I tried version 16.01 and still have this problem.
The problem is whenever I uninstall/install the ADB driver or disconnect/reconnect the USB, **ONLY** the "Nexus 4" appears on the Device Manager which I manually install the ADB drivers to. There is not a second "Nexus 4" on the Device Manager for the MTP or PTP.
On my laptop when I remove all drivers and reconnect the USB cable, I always see 2 "Nexus 4" listed on Device Manager. One for the ADB interface and the other for the MTP or PTP.
Please help!
Any ideas please?
Any Solution to ADB connection problems?
Hi was there any solution to this, as I seem to have the same issue.
I have tried different drivers and MTP & PPP modes as well as loading the PDAnet drivers and software.
Each time now I take care to remove all the drivers and also delete the drivers in all modes (Android running and Bootloader running)!
MTP & PPP load different copies of the drivers.
I can get either "Nexus 4" showing up in the device driver or "Google ADB Interface" or Android ADB interface" according to the driver loaded.
I can see the device when Android is running ie "ABD Devices" gives me the serial number and connected, then I can send an ADB command "adb Reboot-bootloader" the Nexus then reboots into the bootloader screen, the device driver changes to the bootloader driver (installs if not installed) however then I loose connection to the Nexus phone! "ADB Devices" returns none connected.:fingers-crossed:
I also tried unplugging and plugging back in the phone in bootloader mode but do not get adb to see the handset or it to react to commands.
I'm just about ready to try a toolkit to see if I can get past this roadblock!!!
Current computer is Win7-x64
This weekend I will try on a different computer.....Win8-X64
All comments appreciated
That's because you cant use adb when in boot loader. You use fastboot
Sent from my Nexus 4 using xda app-developers app
I have same problem on my work laptop DELL when my custom desktop machine works just fine with both Nexus 4 and 7. :/
Hello guys!
I have already read some topics on this forum but it is my first message.
As indicated in the title, I cannot connect my Nexus 4 on my computer using MTP. This computer is running Windows 8.1 Update 1. So far I have tried every method I have seen on the web so I am a little bit desperate.
I have tried to plug my device on other computers and it was automatically detected on Windows 7, Windows 8.1 Update 1 and Ubuntu 14.04.
On my computer, as it does not auto-configure MTP I have tried to install ADB drivers, hoping it would help me. Universal ADB drivers, Naked Drivers and drivers from the SDK didn't changed anything. I also tried changing USB port.
It always recognised my phone as a "Nexus 4" in the "Other devices" section of the Device Manager (I do not have "Android Device" section), except in when MTP + debugging are activated. Then I have both "Nexus 4" and "MTP", in "Other devices" section.
It does not work in PTP mode either and I also tried uninstalling/reinstalling the Nexus Root Toolkit, even if I do not see how it can help...
One last point: I have the "connected as multimedia device" notification on my Nexus 4 when MTP is activated, even if it's not recognised by Windows.
Do you have any idea of what I can do?
Have you tried Nexus 4-specific drivers? Try following this guide.
Marvlesz said:
Have you tried Nexus 4-specific drivers? Try following this guide.
Click to expand...
Click to collapse
I have already tried to follow this guide, it just helped me to install ADB drivers but I still don't have access to the content of my Nexus from my computer. I just tried it again, just in case. No changes
Bartimoot said:
I have already tried to follow this guide, it just helped me to install ADB drivers but I still don't have access to the content of my Nexus from my computer. I just tried it again, just in case. No changes
Click to expand...
Click to collapse
Last time I had such an issue: I uninstalled the drivers using Device Manager, then installed the drivers from that guide, plugged in my phone and it worked..
Here is another post from another forum that has something you could try:
still1 said:
ttwiitch said:
still1 said:
1. make sure Settings ->Storage -> Menu[3 dots on top right] -> USB Computer Connection is MTP
2. USB debugging is disabled (if you ever enabled it)
3. make sure the drivers installed is MTP drivers rather than adb device(you do this when you unlock/root nexus)
point 3 is important. thats the reason why its not getting detected
Click to expand...
Click to collapse
2. Where in setting do I check for USB debugging?
3. How do I check this? (I'm not rooted)
Click to expand...
Click to collapse
2. developer option.. if you have not enabled developer option then you wouldnt have enabled USB debugging. so skip this
3. Connect your nexus to PC-->Go to Control panel-->device manager
you will see something like Android adb in device manager
Right Click and click "Update device Software"
Click "Browse your Computer for driver Software"
Click "Let me Pick from a list of device drivers on my Computer"
Click Next, for the device list shown.
Click to expand...
Click to collapse
Tell us how it goes..
Thank you for spending some of your time to help me Marvlesz, I really appreciate.
Marvlesz said:
Last time I had such an issue: I uninstalled the drivers using Device Manager, then installed the drivers from that guide, plugged in my phone and it worked..
Click to expand...
Click to collapse
Yes, I saw it worked for a lot of people, for what I have read, but it seems that I am not that lucky
When picking from the list, I tried from the Android Device section and it displays "Unable to find any drivers for this device". Same Results in “Mobile devices”.
When I try “Show all devices”, I have a lot of possibilities. I just tried “MTP Device” from both “Standard MTP-Compliant Device” and “Standard MTP-Compliant devices” sections, and it displayed “The install class is not present or is invalid”
Am I cursed?
I was wondering, is it possible that the problem is coming from my hardware? Or its drivers? (Those for the motherboard maybe?)
EDIT: I just found this thread : http://forum.xda-developers.com/showthread.php?t=2493734
I will try it and I will keep you updated when it is done.
EDIT 2:
So I tried the solution... and it worked! :good:
I had the N version of Windows 8.1, mainly to avoid useless software like Windows Media Player, and it was the exact problem.
Sorry for taking a little of your time, and thank you again!
No problems, I'm glad you had it fixed.
Anyone else with problems seeing the storage after plugging into PC? adb command works and device drivers installed. Found another forum where turning the usb from MTP to charging and back under developer options does the trick. I have a non stock ROM and seeing if fresh out of the box experiences the same thing.
I have the same issue and can't seem to figure out how to get it to work. My work around has been to use ES File Explorer and open Remote Manager.
Edit: I just plugged it in again to see what I can find. I turned off USB Debugging and Developer Options. Plugged in and pulled the notification bar down, there is an option to change USB Settings to Charging, Power Supply, File Transfers (this works), Photo Transfer and MIDI. Give it a go!
rramey23 said:
I have the same issue and can't seem to figure out how to get it to work. My work around has been to use ES File Explorer and open Remote Manager.
Edit: I just plugged it in again to see what I can find. I turned off USB Debugging and Developer Options. Plugged in and pulled the notification bar down, there is an option to change USB Settings to Charging, Power Supply, File Transfers (this works), Photo Transfer and MIDI. Give it a go!
Click to expand...
Click to collapse
I am running to the exact same problem.
I have tried with USB Debugging off AND on, still no go. I think there's a problem with installing the drivers. Whenever I check the device manager, it still says the drivers weren't installed. I have tried installing the Google drivers. What do we do?!
Kandydish said:
I am running to the exact same problem.
I have tried with USB Debugging off AND on, still no go. I think there's a problem with installing the drivers. Whenever I check the device manager, it still says the drivers weren't installed. I have tried installing the Google drivers. What do we do?!
Click to expand...
Click to collapse
Need to get the drivers to install first and foremost. Even with USB Debugging on, I'm still able to pull down and change from charge only. Those drivers are key. I had to restart my computer before it was able to take the install.
rramey23 said:
Need to get the drivers to install first and foremost. Even with USB Debugging on, I'm still able to pull down and change from charge only. Those drivers are key. I had to restart my computer before it was able to take the install.
Click to expand...
Click to collapse
I'm able to get to the pulldown and change the setting from charging to MTP. Every time I do that, I get a window showing that I'm installing the drivers for Nexus 6P. Then it completes. I can do this over and over again. In the device manager, there's a little exclamation mark by the Nexus 6P and says these drivers weren't installed Code 28. I have exhausted Google to no avail!
Anyone find a solution to this?
Kandydish said:
I'm able to get to the pulldown and change the setting from charging to MTP. Every time I do that, I get a window showing that I'm installing the drivers for Nexus 6P. Then it completes. I can do this over and over again. In the device manager, there's a little exclamation mark by the Nexus 6P and says these drivers weren't installed Code 28. I have exhausted Google to no avail!
Anyone find a solution to this?
Click to expand...
Click to collapse
You chose to install the drivers manually instead of having the system do it for you? Right click the yellow exclamation .. update drivers .. allow me to pick .. choose the download file location see what that gives you.
zosimov21 said:
You chose to install the drivers manually instead of having the system do it for you? Right click the yellow exclamation .. update drivers .. allow me to pick .. choose the download file location see what that gives you.
Click to expand...
Click to collapse
When I choose the location, I see a bunch of options. The most relevant ones are ADB Interface and Android Device. Under Android Device there are several more options such as Android Adapter Interface, Android Bootloader Interface, and the such; no mention of MTP.
Kandydish said:
When I choose the location, I see a bunch of options. The most relevant ones are ADB Interface and Android Device. Under Android Device there are several more options such as Android Adapter Interface, Android Bootloader Interface, and the such; no mention of MTP.
Click to expand...
Click to collapse
Did you already download the google USB drivers?
Should just be able to choose the android_winusb.inf driver. It should allow MTP
zosimov21 said:
Did you already download the google USB drivers?
Should just be able to choose the android_winusb.inf driver. It should allow MTP
Click to expand...
Click to collapse
I have downloaded them. How do I specifically choose just that file? When I go through updating the driver, it asks for a folder location.
Go to dev options, switch the USB from ptp back to mtp and it works for me
xxsashixx said:
Go to dev options, switch the USB from ptp back to mtp and it works for me
Click to expand...
Click to collapse
Tried. Keeps trying to install the MTP drivers and it won't go through.
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
bartendersimon said:
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
Click to expand...
Click to collapse
I don't have any other drivers from any other devices. This is a clean install of Windows 8.1. I've only tried connecting my 6P, my OG 6, and my 9. All have the exact same problem.
Kandydish said:
I don't have any other drivers from any other devices. This is a clean install of Windows 8.1. I've only tried connecting my 6P, my OG 6, and my 9. All have the exact same problem.
Click to expand...
Click to collapse
You might wanna try installing Huawei Drivers and see if that help
HiSuiteSetup_2.3.55.1.zip
http://download-c.huawei.com/downlo...loadId=16205&version=90864&siteCode=worldwide
bartendersimon said:
You might wanna try installing Huawei Drivers and see if that help
HiSuiteSetup_2.3.55.1.zip
http://download-c.huawei.com/downlo...loadId=16205&version=90864&siteCode=worldwide
Click to expand...
Click to collapse
I installed that application and I was able to see my device, the apps, the contacts, everything. EXCEPT I wasn't able to access the device from Windows Explorer which means I am not able to transfer files.
Kandydish said:
I installed that application and I was able to see my device, the apps, the contacts, everything. EXCEPT I wasn't able to access the device from Windows Explorer which means I am not able to transfer files.
Click to expand...
Click to collapse
So when you change the option in the phone from charging to file transfer, did you check the device manager to see if there any unknown device showing somewhere?
bartendersimon said:
So when you change the option in the phone from charging to file transfer, did you check the device manager to see if there any unknown device showing somewhere?
Click to expand...
Click to collapse
Changing it from charging to MTP shows a MTP device in Manager with a yellow exclamation mark next to it. When looking into the details, it says that no drivers are installed. When I try "Updating Drivers", it says "Windows failed to install drivers. Code 28" or something along those lines. Code 28 MEANS that Windows failed to install drivers.
Thanks for nothing Microsoft.
Nexus 6p Connection to PC Issue - This Helped!
I had similar problems with PC not recognising my Device. I found http://www.technobuzz.net/install-google-nexus-6p-usb-drivers/ which helped me solve my issues.
1. Downloaded and installed the Huawei Nexus 6p drivers. This installed a Huawei Task Manager which connection to pair was still not recognisable.
2. Deleted old drivers (acer, samsung, htc) from' Device Manager'. This actually helped PC recognise my device which showed up in the Device Manager>Other Devices>Nexus 6p, also in PC interface but once moved off charging to MTP, computer didnt recognise device.
3. Downloaded and installed the adb/fastboot installer. Followed instructions till step 10. My screen didn't show anything like Andoid ADB interface, it displayed MTP file install, which I installed. Just remember to refresh in My PC interface when changing over from charging to MTP, sometimes Nexus 6p will be hidden.
4. Uninstalled the Huawie Task Manager.
This has solved my problem with PC and Device connection. The instructions given are from what I can recall of the process I went through.
Credit to Sidharth Rathore from Technobuzz for this solution.
Hope this helps.
Later.
p.s. I have a windows 10 laptop if this helps.
bartendersimon said:
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
Click to expand...
Click to collapse
I was having the same issue until I uninstalled some other debugging drivers I had installed. So I would recommend crawling through your installed apps for any other android usb drivers and uninstalling them if you still have this issue.
Working on mine right now. Found that USB 3.0 ports will not recognize device. Once plugged into a 2.0, it is recognized. Might help your issue