[Q] help replacing glass! - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

argh! Well THAT didn't take long. My S4 fell about 14" onto the floor and the glass shattered the day I got it. Putting aside for the moment how disappointed I am that the phone failed the most basic of drop tests (I've dropped every smartphone I've ever owned multiple times from greater heights and this is the first one that broke...and so easily).
I decided to attempt to repair the glass so I ordered a replacement glass kit and went for it. The repair itself was fairly straightforward and pretty much just like the S3.
After getting the whole thing back together I noticed that when I do a screen wipe to remove fingerprints (applying a bit of pressure to the screen) I get a bubble in the center of the screen...like it's sticking to the digitizer/LCD screen below. The kit came with a small suction cup which I can use to pull the glass away from the digitizer and the bubble goes away. It seems to have gotten better from yesterday to today - it no longer sticks during normal use, only during heavy wiping.
So...can anyone give me some direction here? Will it just dry out and take care of itself? Should I take the screen off and clean the LCD again? Should I try using several layers of adhesive to increase the gap between the glass and LCD/digitizer?

Honestly I'd call the company and ask them...this shouldn't be happening and if it were me, I'd get a replacement. Then again I always carry insurance. Best buy is free screen replacement.

eskomo said:
Honestly I'd call the company and ask them...this shouldn't be happening and if it were me, I'd get a replacement. Then again I always carry insurance. Best buy is free screen replacement.
Click to expand...
Click to collapse
I got my phone from Sprint...the insurance has a 30-day grace period before it goes into effect and a $200 deductible for broken screens. I cancelled it.
The guy said he'd be more than happy to send me another screen...I just want to make sure it's not something I did. This screen is OEM, but of course there is no glue between the LCD and glass after the replacement.

I didn't know there was a 30day grace for replacements. This must be new. I've had my phone replaced before 30 days after I bought a phone before. And screen insurance replacements are $100. Just did one not to long ago. This is why I only by from Best buy now. I make them price match Sprint.com and then buy insurance through them at the discounted rate if you pay up front. No deductible on anything and only thing they don't insure is lost or stolen.
But back to the original problem... If the suction cup tool doesn't fix it then you can try to clean it off and redo it again before send it back for another one. Just not sure why its sticking like that.

Here is one option, but this is why I buy my phones from Best Buy and get their Geek Squad protection.Unlimited replacements and no deductible. I had to replace my screen when I had my S3 a month ago through Sprints insurance Assurion and it cost $150. https://www.youtube.com/watch?v=wPXVnTlrqeo

Related

Is a screen protector needed on the HD?

Just curious, I have one on my HD right now but I definitely prefer my device without it. I don't carry it in a case, just in my pocket, but I'm careful with it for the most part. I don't put it in a pocket with keys and I don't rough it up any. Will my screen get scratched up easily with no protector? Is the screen glass? Thanks for any advice.
I would say: Get a screen protector!
With it you are on the safe side if you accidentally scratch your screen.
And its nearly invisible, so why bothering?
balane said:
Just curious, I have one on my HD right now but I definitely prefer my device without it. I don't carry it in a case, just in my pocket, but I'm careful with it for the most part. I don't put it in a pocket with keys and I don't rough it up any. Will my screen get scratched up easily with no protector? Is the screen glass? Thanks for any advice.
Click to expand...
Click to collapse
Definitely recommended along with silicone case. About 10 years I used to carry my PDA in the same manner as you do - in a pocket. One day while shopping, I reached into my pocket to pull out the PDA. As I brought to eye level, it slipped out of my hand. I managed to block it with my foot but the impact still cracked the crystal.
At the time I had insurance on it through some replacement service and this was covered. I even managed to talk the company into upgrading my memory at the same time for free.
The first time you either scratch your screen or drop it will bring back memories of this thread. In fact, about two months ago I dropped my Jade Clone in the same manner while getting out of my vehicle. Fortunately my silicone case protected it while the screen protector kept it from getting scratched. It landed on the screen side and slid about four inches.
I was sweating bullets that I might have cracked the screen because it landed on that side. Fortunately the silicone case must have taken the majority of the blow.
Silicone cases for a Blackstone are available on both eBay and Amazon for about $6 total. Here's one eBay auction (I am not the Seller but have bought from him):
http://cgi.ebay.com/CRYSTAL-PROTECTIVE-CASE-FOR-HTC-TOUCH-T8282-BLACKSTONE_W0QQitemZ390020773917
Being a Hong Kong shipper takes about 12 to 16 days to the US.
Additionally, I would recommend SquareTrade Warranty (http://www.squaretrade.com/pages/). They insure electronic devices. Generally you have 30 days to register or buy a warranty with them but they will do 90 days on some items. And, sometimes you can even sweet talk them to get a warranty 30 to 90 days from the date of purchase if you call them via phone. They will pay for repairs up to the purchase price.
Then too they seem to have lots of promo codes that can be googled because they seem to offer discounts up to 50 percent off for the first year of coverage. Generally your initial year coverage is about 10 percent of the purchase price not including shipping. If you buy on eBay, look for an item that has shipping included or is free. That way you might an extra $30 to $50 USD worth of coverage.
Sorry to be long-winded but next week I will put SquareTrade (ST) to the test. I have heard all good about them. I bought a refurbished HDTV and it went out in the first year of coverage. ST gives you the option of having it repaired locally or they will send out a prepaid shipping carton.
Well, when I called several local repair shops, the estimated repair exceeded my purchase price. If I had gone this route, I would have had to pay for the actual in-shop estimate (about $60 USD). Upon receiving the written estimate, ST would have paid out out my purchase price and I would have been out the cost of estimate.
But, I called back ST the same day and asked if I could get a carton shipped out. They said no problem and it is due Monday. The HDTV will go to one of their authorized repair centers where I expect it not to be deemed cost worthy of repair as per the phone estimates. In this case, I get my full purchase price back.
The nice thing is that with a promo code I paid only 10 percent of purchase price for two years worth of service protection. I will be extremely happy to be out only $50 USD instead of $532. The refurbished HDTV came with a two month warranty which passed eight months ago.
Bottom line? Get protection!
I ues these,you cannot tell it's on and lasts months http://cgi.ebay.co.uk/New-INVISIBLE...UK_Mobiles_Accessories_RL?hash=item3ef93df831
Don
I'm careful, you should see the scratches on my screen protecter, use one.
Even if you're very careful down to the spec level of dust being able to scratch your screen...trust me, a single scratch on the screen is not a good sight to see better be safe than sorry man.
I scratched my screen protector with my stylus, one speck of dust and it will scratch.
ClearTouch crystals for me!
Unless you want a scratched device, get a screen protector
Yes you do
Oh yes you do. Personally i use this one and havent managed to scratch it for 6 months now. It is also very clear.
http://www.zagg.com/invisibleshield/htc-touch-hd-cases-screen-protectors-covers-skins-shields.php
I used to have a screen protector on my HD but i decided to remove it
after a few months because i didn't like the air bubbles.
I've tried maybe 4 different protectors, including invisibleSHIELD, followed all the instructions, but i just couldn't install the damn thing without making some
annoying air bubbles. Finally i gave up.
2 weeks after, my HD has dropped on a terrain full of gravel from about 1.5 meters.
Now, instead of air bubbles i have two big scratches on my screen
and a missing piece in the right corner.
Trust me - you want to get yourself a screen protector.

Super weird, light scratches on the screen?

So a long story short, we drove down and bought 2 brand new Nexus S phones.... we did open them to make sure they powered on and stuff but it had that top protective layer on the screen.... so we drive back (6 hour return trip, had lots of fun explaining this to the border guys).
So now, we take off the protective cover... to use the phones, I have at least 4 light scratches on mine screen... I feel sick... call my buddy, the exact same thing... WTF? I would not believe it if I did not see it.... they are not bad enough to warrant another 6 hour drive, but it certainly makes me dislike my new phone a little more and it already hurts the resale value....
Just wondering if anyone else has had this problem? What is best buys return policy? Then again, they might not even believe me and blame me?
I've not had this problem, thankfully. My NS is gorgeous all around. Very happy with it so far.
Sent from my Nexus S using XDA App
Sadly Samsung cheaped out on this phone and decided NOT to include Gorilla Glass. Bad move...I don't understand why manufacturers feel the need to move backwards sometime.
Anyway, Best Buy's return policy is 14 days, no restocking fee. They shouldn't give you any trouble with this particular issue as long as the rest of the phone isn't damaged (i.e. dropped).
Actually I read somewhere in here that if you bought the phone at full price you have 30 with no restocking fee
I see, but again... it is a 6 hour drive round trip and then a fight with the border... hahaha.... it was the second the layer came off I could notice, I am sick about it... because it is an amazing, beautiful phone... and when i could not understand it... it only got worse when my friend said the same thing, 2 strange.
I might call, check stock, talk to a manager and make the drive.... thx all
demo23019 said:
Actually I read somewhere in here that if you bought the phone at full price you have 30 with no restocking fee
Click to expand...
Click to collapse
This is true for buying at T-Mobile stores. Best Buy (as I was explained on Saturday) has a 14-day for outright and on-contract purchases. Definitely give the store a call to double-check. At least they removed those darn restocking fees. I couldn't believe my ears at first!
allen099 said:
Sadly Samsung cheaped out on this phone and decided NOT to include Gorilla Glass. Bad move...I don't understand why manufacturers feel the need to move backwards sometime.
Click to expand...
Click to collapse
Maybe Corning (maker of Gorilla Glass) wasn't able to produce curved gorilla glass like Samsung wanted. That would be my guess.
I've just noticed some small "scratches" on my screen too. They almost look like glue residue, but I wiped my phone clean and they're still there. Maybe it could be the oleophobic coating coming off? Ill try to upload a picture when I get my camera back.

Crap. Need phone replacement/repair options.

My S4 screen got two hairline cracks about a month ago and expanded a little. The phone was working fine but this was bugging me. I went to Amazon and purchased a new OEM replacement glass (cost me $4; skeptical on the OEM claims). Anyway I removed the old glass successfully with a heat gun and a plastic iPhone tool and removed all the old adhesive off.
Being stupid I peeled the black adhesive and balled it up. I went to put on the new glass and I realized the new glass doesn't come with adhesive on it. After installing it I then realized that I actually cracked the LCD (I guess from the pressure when I was pressing a bit on the glass to make contact with the adhesive I thought came on the glass). Anyway, my phone doesn't turn on now (screen is dead) although the phone still works. I removed the screen again and threw everything in a box.
I'm without my personal phone now and I'm stuck using my company phone for the time being for personal stuff. I looked at Amazon and the replacement LCD is $200. I'm not on a contract with this phone and don't want to sign a contract with AT&T or I lose my current minute package I have. I purchased this device from Craigslist from some guy for $400 a couple of months back.
What is the best route to repair this? Keep in mind I don't have insurance since I purchased this outright. This is the 32GB model. Should I just sell it AS-IS on Craigslist? How much should I ask?
By the way I think Gorilla Glass is BS. My phone fell about 4 inches on the ground and got two cracks.
Android300ZX said:
My S4 screen got two hairline cracks about a month ago and expanded a little. The phone was working fine but this was bugging me. I went to Amazon and purchased a new OEM replacement glass (cost me $4; skeptical on the OEM claims). Anyway I removed the old glass successfully with a heat gun and a plastic iPhone tool and removed all the old adhesive off.
Being stupid I peeled the black adhesive and balled it up. I went to put on the new glass and I realized the new glass doesn't come with adhesive on it. After installing it I then realized that I actually cracked the LCD (I guess from the pressure when I was pressing a bit on the glass to make contact with the adhesive I thought came on the glass). Anyway, my phone doesn't turn on now (screen is dead) although the phone still works. I removed the screen again and threw everything in a box.
I'm without my personal phone now and I'm stuck using my company phone for the time being for personal stuff. I looked at Amazon and the replacement LCD is $200. I'm not on a contract with this phone and don't want to sign a contract with AT&T or I lose my current minute package I have. I purchased this device from Craigslist from some guy for $400 a couple of months back.
What is the best route to repair this? Keep in mind I don't have insurance since I purchased this outright. This is the 32GB model. Should I just sell it AS-IS on Craigslist? How much should I ask?
By the way I think Gorilla Glass is BS. My phone fell about 4 inches on the ground and got two cracks.
Click to expand...
Click to collapse
Sell it as-is, ask around $150 - $200... someone who knows how to fix it will gobble it up. Take that money and spend a little extra and buy a Nexus 5 from Google. At least this is what I'd do...
If you really intend on keeping it.
https://www.youtube.com/watch?v=Duc3v5Kgn-A
NighthawkXL said:
Sell it as-is, ask around $150 - $200... someone who knows how to fix it will gobble it up. Take that money and spend a little extra and buy a Nexus 5 from Google. At least this is what I'd do...
Click to expand...
Click to collapse
Agreed. I'd rather have the Nexus 5 anyway.
Really sorry to hear about your phone though. I personally wouldn't risk replacing the LCD, you may break something else while inside..
If anybody wants to buy it let me know via PM. If not, I'll just hang on to it until the S5 comes out. I'm sure the price of the LED screen will drop.
I purchased another S4 (16GB model in White). It sucks because the broken one is a 32GB.
Update: Sold the phone to some guy who owns a cell phone shop for $175. Not bad.

My experience with G3 screen repair

If you've broken the screen on your week-old G3 (new rescue pup thought my TPU-covered G3 was a chew toy) and wondered whether to (a) try to fix it yourself with parts off the Internet, (b) take it to a local shop, or (c) ship it to LG for a "warranty" repair, here's my experience with the process.
There's nothing out there showing how to fix the G3 screen other than one shop's teardown that claims it's easy to fix G3 hardware issues (nothing about the screen though). Parts are posted all over the Internet and eBay, but they're all generic-looking stuff and who knows if the digitizer glass is really GG3. Prices of parts ranging $140 to $200, and I need both the digitizer glass and the LCD, maybe a front frame because it has a couple of small dings from the dog's teeth. Already dreading the price quotes from shops, since the QHD LCD must be more expensive than anything out there, and it's fairly new. Figuring that it will cost hundreds of dollars no matter who I have repair it, since that's what some shops quote for newer smartphones and tablets like the Galaxy S5 and Note 3, I decided to ship my G3 to LG so I wouldn't void what warranty I had left.
LG received the phone 7/28/14. The next day, they email me a diagnosis and repair quote since it's not covered by warranty (duh!).
It will cost $146 to repair, $153 to fully refurbish. Pretty much justifies not getting the insurance policy. YMMV, from what I read in the G2 forum about LG factory service (the parts/repair prices may vary depending on availability and demand).
So if you drop and break the screen of your precious new G3, then don't worry about how much it will cost to repair this relatively new device, if you are not too concerned about turnaround time.
jklew said:
If you've broken the screen on your week-old G3 (new rescue pup thought my TPU-covered G3 was a chew toy) and wondered whether to (a) try to fix it yourself with parts off the Internet, (b) take it to a local shop, or (c) ship it to LG for a "warranty" repair, here's my experience with the process.
There's nothing out there showing how to fix the G3 screen other than one shop's teardown that claims it's easy to fix G3 hardware issues (nothing about the screen though). Parts are posted all over the Internet and eBay, but they're all generic-looking stuff and who knows if the digitizer glass is really GG3. Prices of parts ranging $140 to $200, and I need both the digitizer glass and the LCD, maybe a front frame because it has a couple of small dings from the dog's teeth. Already dreading the price quotes from shops, since the QHD LCD must be more expensive than anything out there, and it's fairly new. Figuring that it will cost hundreds of dollars no matter who I have repair it, since that's what some shops quote for newer smartphones and tablets like the Galaxy S5 and Note 3, I decided to ship my G3 to LG so I wouldn't void what warranty I had left.
LG received the phone 7/28/14. The next day, they email me a diagnosis and repair quote since it's not covered by warranty (duh!).
It will cost $146 to repair, $153 to fully refurbish. Pretty much justifies not getting the insurance policy. YMMV, from what I read in the G2 forum about LG factory service (the parts/repair prices may vary depending on availability and demand).
So if you drop and break the screen of your precious new G3, then don't worry about how much it will cost to repair this relatively new device, if you are not too concerned about turnaround time.
Click to expand...
Click to collapse
The issue is that your phone loses approximately $5/day in value everyday. So even bigger loss each day its out of your hands ... So insurance isn't that bad! I really think with the life cycles of cell phones the G3 will be on craigslist for $250 in a few months !
Hey All,
My two bits...I dropped my G3 4 days in and destroyed the screen. As you can imagine I was pretty upset and concerned that I had just wasted $800 and had no clue what to do. I ended up finding a retailer online that sold the Oem screen, digitizer and casing for what ended up to be just over $200. With a little help from the disassembly video I tried to do myself. I am happy to report that it was unbelievably easy to complete the repair and I have a 100% working phone again. As the video shows you remove 13 screws, remove the two pieces of the backing and pull out the mother board. The only thing you need to do then it gently remove the vibrator, camera..front and rear, speaker, head phone jack and little daughter board. These are all stuck with two sided tape and just require a little light prying to remove. The replacement unit even had the two sided tape pre installed and you only had to remove the little plastic tabs that covered the sticky tape and then place each part in its corresponding place. I reassembled the phone and voila...a brand new working G3. The nice thing is the replacement was the case as well so the dings and dents from the drop on the case were all gone as well. So if you do the same don't be afraid to save the labour and do it yourself
imapfsr said:
Hey All,
My two bits...I dropped my G3 4 days in and destroyed the screen. As you can imagine I was pretty upset and concerned that I had just wasted $800 and had no clue what to do. I ended up finding a retailer online that sold the Oem screen, digitizer and casing for what ended up to be just over $200. With a little help from the disassembly video I tried to do myself. I am happy to report that it was unbelievably easy to complete the repair and I have a 100% working phone again. As the video shows you remove 13 screws, remove the two pieces of the backing and pull out the mother board. The only thing you need to do then it gently remove the vibrator, camera..front and rear, speaker, head phone jack and little daughter board. These are all stuck with two sided tape and just require a little light prying to remove. The replacement unit even had the two sided tape pre installed and you only had to remove the little plastic tabs that covered the sticky tape and then place each part in its corresponding place. I reassembled the phone and voila...a brand new working G3. The nice thing is the replacement was the case as well so the dings and dents from the drop on the case were all gone as well. So if you do the same don't be afraid to save the labour and do it yourself
Click to expand...
Click to collapse
Why on earth did you pay 800 for the g3 when they were only 599 on release day?
thegrants82 said:
Why on earth did you pay 800 for the g3 when they were only 599 on release day?
Click to expand...
Click to collapse
I purchased it from a reseller before it was released here and I also live in Canada where everything just costs a little more ?
thegrants82 said:
Why on earth did you pay 800 for the g3 when they were only 599 on release day?
Click to expand...
Click to collapse
Some things cost more in other countrys. And I also wanted a really good reseller in case anything happens. With quick and good support. without need to send it, wait two weeks etcetc.
And ye. Payed 800$ here in Sweden.
GG3
Reading this made me look up just what's so great about Corning's various hardened glass, and I've realised it's much more to do with being scratch-resistant than actually shatter proof. Funny how easily marketing will leave you stuck with the wrong (inflated) idea ... and, sure, scratch resistance is nice, but then that's why you buy a nice cheap case for your phone rather than put it in your pocket together with your keys.
armadafan271 said:
The issue is that your phone loses approximately $5/day in value everyday. So even bigger loss each day its out of your hands ... So insurance isn't that bad! I really think with the life cycles of cell phones the G3 will be on craigslist for $250 in a few months !
Click to expand...
Click to collapse
It won't be THAT cheap for a while. G2's were still going for like $400 up until the g3 launched.
jklew said:
If you've broken the screen on your week-old G3 (new rescue pup thought my TPU-covered G3 was a chew toy) and wondered whether to (a) try to fix it yourself with parts off the Internet, (b) take it to a local shop, or (c) ship it to LG for a "warranty" repair, here's my experience with the process.
There's nothing out there showing how to fix the G3 screen other than one shop's teardown that claims it's easy to fix G3 hardware issues (nothing about the screen though). Parts are posted all over the Internet and eBay, but they're all generic-looking stuff and who knows if the digitizer glass is really GG3. Prices of parts ranging $140 to $200, and I need both the digitizer glass and the LCD, maybe a front frame because it has a couple of small dings from the dog's teeth. Already dreading the price quotes from shops, since the QHD LCD must be more expensive than anything out there, and it's fairly new. Figuring that it will cost hundreds of dollars no matter who I have repair it, since that's what some shops quote for newer smartphones and tablets like the Galaxy S5 and Note 3, I decided to ship my G3 to LG so I wouldn't void what warranty I had left.
LG received the phone 7/28/14. The next day, they email me a diagnosis and repair quote since it's not covered by warranty (duh!).
It will cost $146 to repair, $153 to fully refurbish. Pretty much justifies not getting the insurance policy. YMMV, from what I read in the G2 forum about LG factory service (the parts/repair prices may vary depending on availability and demand).
So if you drop and break the screen of your precious new G3, then don't worry about how much it will cost to repair this relatively new device, if you are not too concerned about turnaround time.
Click to expand...
Click to collapse
How long did it take lg to send it back to you?
armadafan271 said:
The issue is that your phone loses approximately $5/day in value everyday. So even bigger loss each day its out of your hands ... So insurance isn't that bad! I really think with the life cycles of cell phones the G3 will be on craigslist for $250 in a few months !
Click to expand...
Click to collapse
Loses $5 a day in value a day lol??
That would mean my phone would be worth $0 in a month from now...
The value goes down more like .50 cents a day at most...
Amb669 said:
Loses $5 a day in value a day lol??
That would mean my phone would be worth $0 in a month from now...
The value goes down more like .50 cents a day at most...
Click to expand...
Click to collapse
In a couple months you will have to pay someone to take it from you.
Sent from my LG-D851 using XDA Free mobile app
LG G3 repair
The G3 is ten times easier to repair than the G2. The back comes right off like any other normal android phone. Remove the screws that you see holding the back on the midframe/bezel. remove the top half using a safety pry tool and do the same with the bottom half. Disconnect the two ribbon connections at bottom near charging port. Take out battery if you haven't already. Heat the back using heat gun or hairdryer. Heat front of assembly using the same heat gun or hairdryer. There are no other ribbons or connections to worry about at this point. Using iSesamo bar or other prying tool remove the broken assembly. (Note: There is no adhesive holding the LCD to the midframe so the removal is very easy.) Just pry around the top and sides of the phone and pull up at top then slide old LCD assembly out. Be sure to use a good 3M adeesive when putting in the new assembly. Connect the ribbons back to the board, close phone, power the phone on and enjoy. The whole process should take no more than half an hour if you ever done any previous repairs to another phone. Hit thanks if this helps
https://www.youtube.com/watch?v=I-LUBTADX2U
Thanks a ton for this thread. I may be able to repair my G3 now. It has been unusable for 3 months now cause I could not find anyone that would repair it.
I need to replace display with bazel
imapfsr said:
Hey All,
My two bits...I dropped my G3 4 days in and destroyed the screen. As you can imagine I was pretty upset and concerned that I had just wasted $800 and had no clue what to do. I ended up finding a retailer online that sold the Oem screen, digitizer and casing for what ended up to be just over $200. With a little help from the disassembly video I tried to do myself. I am happy to report that it was unbelievably easy to complete the repair and I have a 100% working phone again. As the video shows you remove 13 screws, remove the two pieces of the backing and pull out the mother board. The only thing you need to do then it gently remove the vibrator, camera..front and rear, speaker, head phone jack and little daughter board. These are all stuck with two sided tape and just require a little light prying to remove. The replacement unit even had the two sided tape pre installed and you only had to remove the little plastic tabs that covered the sticky tape and then place each part in its corresponding place. I reassembled the phone and voila...a brand new working G3. The nice thing is the replacement was the case as well so the dings and dents from the drop on the case were all gone as well. So if you do the same don't be afraid to save the labour and do it yourself
Click to expand...
Click to collapse
Hey I am trying to do the same thing you did.
My question is how hard was removing the daughter board? What tool and technique you used?
I can't find a video or tutorial where they remove the little daughter board and wanted to know how hard it is to remove before ordering parts.
It really was very easy, much easier than I expected. The daughter board was also pretty easy and I think I ended up using my finger and a guitar pick but anything small will suffice. The two sides sticky is really not that strong so just have patience when pulling those pieces out as they do come off pretty easy, Just use caution, you will be fine.
I need help to apply my pre-cut adhesive to my LG G3 D850
I bought an lg g3 d850 digitizer+lcd combo and a precut adhesive sticker for the model. Howwever, I am not sure how to apply the adhesive because there is less than 1 mm of room on the sides. What is the best approach for me to apply the pre -cut adhesive. Here is the link to the adhesive that I am talking about.
Will LG still repair your LG G3 even if you tried repairing it yourself? I tried ordering a new screen and putting it in myself but that didn't work so the lg g3 has been opened which voids warranty.
My wife's G3 developed this weird mark on the screen (always visible when the screen is on), and she claims to have never done anything like drop it in the tub or toilet... but it appears to be water damage to me. (See pic attached)
I put it in rice for a few weeks, and it's not going away... so I'm ready to try to fix it. Has anyone seen anything like this? Since the glass is still in good shape (it wasn't dropped or cracked)... what do I need to order to fix it?
I had the same concerns as the OP... buying a replacement LCD panel from Amazon or eBay, I wasn't sure if I'd get a full-res OEM replacement or a cheap knock-off. Can anyone point me to a reliable reseller (preferably on Amazon for several reasons) that would have the right parts to fix her phone up?
Thanks
The crack you see is in a tempered glass screen protector... not the screen itself.
Hai guys,
I have broken my glass on g3, display works fine but shuttered portion of screen is not fully functional, please can someone point me to reliable reseller, preferable on eBay, cos don't want to trash my money on knock-offs, I wanna real deal 100% OEM original display. So I need you guys from personal experience to point me in the right direction. Thx in advance!

broke my screen!

Let a buddy hold my phone and my luck kicked in, he dropped it. It was a very light fall and only have it 2 cracks on the edge and one hairline Crack across the screen. Phone works fine and I can see and touch everything. I've heard it's pricey to replace the screen on this thing because the screen assembly is one piece? Meaning I can't just buy the glass? Any advice or helpful links to reputable sites would be greatly appreciated. I've always just bought a new phone when I Crack my screen but this phone cost too much to just sell off for cheap. Thanks in advance
I need some help guys. No repair shop will touch the phone without replacing the glass and lcd and charging $399. I've seen multiple people claim to have changed the glass only and looking online that part isn't expensive at all. If anyone can confirm their success I may make the attempt to do it my self. I've already spent $400 on this phone so I'd like to spend as little as possible to fix it
Called every shop I could and all said it would he anywhere from 350-400 for the whole lcd assembly. I asked every store (in my state and neighboring state) if they could just replace the glass and all said no. So my question is if anyone reading this has a link to a reputable site to get the lcd assembly, under $270 if possible. And lastly, if I buy the necessary tools and watch videos, what's the chances of messing up the phone replacing the WHOLE lcd assembly, if I've never used a heat gun to remove glass? I've replaced the lcd assembly on my lg g2 but the back being plastic eliminated the need for any heat. I'm lost and don't want to spend $400 more.
No way to replace only the glass without risking damage to the AMOLED screen or digitizer. The screen is glued together, and a slight force will cause the screen to shatter. If you want to take that risk, you can go ahead and look up a tutorial, but it seems to be very difficult to only replace the glass and not the entire assembly(Thats why repair shops don't do them as the chance of failure is too high)
Eric1084 said:
No way to replace only the glass without risking damage to the AMOLED screen or digitizer. The screen is glued together, and a slight force will cause the screen to shatter. If you want to take that risk, you can go ahead and look up a tutorial, but it seems to be very difficult to only replace the glass and not the entire assembly(Thats why repair shops don't do them as the chance of failure is too high)
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What's the cheapest option? Buy the whole lcd assembly and change it my self? Or pay samsung and wait? I bought this second hand from a guy who come to find out still owed payments so no insurance route is possible. I'd have to send in my phone and wait
brd912 said:
What's the cheapest option? Buy the whole lcd assembly and change it my self? Or pay samsung and wait? I bought this second hand from a guy who come to find out still owed payments so no insurance route is possible. I'd have to send in my phone and wait
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Well, cheapest option is to do as you said, replace the glass. But if you fail during the process, your only bet would be to replace the whole assembly, and even if you had warranty, that would be completely voided. So if you are going to replace the assembly anyway, might be worth a try to separate the glass, and replace only the glass. And if it fails, you can just replace the entire assembly. But if you plans to send it to Samsung anyway, I would suggest you to do that without any diy modification to the device. If you are planning to buy the assembly, make sure you get a genuine OEM screen. I saw a lot of fake China lcd assembly, and S7 have amoled at much better resolution.
I had a S6, and display while glueing? itself off, cracked the whole amoled screen completely. And Edge is even more dangerous. So all You can do is to pretty much either replace it Yourself (not too difficult if You ask me) but You will eventually make it not waterproof anymore. And You might break something while fixing it(like the paint or the back panel, although paint 90%) and then You will have to pay even more. Or just take it to repair service, pay.. I don't know. 50-100$ more and get a professional repair without any risk. And if it's going to be made by Samsung, You still might have waterproof phone after that. So I guess You should take it to a repair service. 50-100$ more, but trust me. You will most likely mess up the pain and ruin Your phone visually. As well as You will need to buy tiny screw drivers, some flat plastic tool, and adhesive tape. And sometimes using a hair dryer to open the back, will destroy some components inside. So be careful with that as well.
Or sell Your friends kidneys and pay for the repair
This sucks dude. I could literally purchase a nexus 6 for less than the price to fix this phone. I've looked at every phone out right now and nothing catches my eye like this one. I'd almost opt to buy the 3t before spending 400 to have a shop repair this one
If ur friend has insurance maybe they would pay for it. If not.
A new screen costs around 200$ from ebay or etrade supply. Those one come even without a samsung logo like the models in asia. Which imo looks super cool. If you a that screen transfering the old stuff isn't that hard. And there are many tutorials online. Maybe you could split? I mean he dropped it even if it's on accident he could give like 100$ then you have to spend 100$.
You could sell ur S7 edge. Trust me if it's just cracked and everything else is working you will find someone that buys it. In Germany you could get something between 250€~ 300€ for that. And then you spend again maybe 200€ and get a new or used one thats in good condition.
There are few options that you have. I wouldn't go to repair shops because they are often overpriced and don't treat ur stuff well.
And one last thing. Forget about replacing only the glas because that is impossible.
So if I buy the whole lcd assembly, all I need to do is heat up the back, cut the adhesive with a guitar pick, remove screws and unhook the connectors and replace?
yes exactly like that. like i said there are a ton of guides like on ifixit or on youtube. bur instead of a guitar pick i would you a playing card or pokemon card or something. the guitar pick or metal tools can scratch the backplate and the "sticker".

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