[Q] wifi & mobile network grey bars - Nexus 4 Q&A, Help & Troubleshooting

I recently bought my wife a nexus 4 abs she's been having a problem where when she disconnects from wifi her mobile network won't connect, it says 4g but it's greyed out. I know she should still have connection but she doesn't, everything just times out. Only thing that fixed it was a reboot, anyone else experience this issue? And she's on stock rom, not rooted.
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No worries it'll reconnect to the servers.
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This only happens to me when my WiFi connection decides to disconnect! Both my Service and WiFi gray out when my WiFi does not work. I have a terrible at&t internet service! But other than that it works properly.
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Does it just never turn blue after turning off wifi? Its supposed to turn off mobile data when wifi is on to save battery. It could just be an issue with your carrier

Well like I said a reboot does fix it, from what I understand it's just when disconnecting from wifi. The time interval was about 10 minutes and her mobile data still wasn't connected. We're on tmobile btw. I thought it might just be an n4 issue, I don't experience that issue on my one.
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Related

Nexus 4 losing mobile internet when idling a long time in wifi

Hello all,
currently my Nexus 4 is losing it's mobile internet connection when i am a long time connected to a wifi. I am on O2 germany as a carrier, when android was much younger, like 1.6 i had the same issues, but somewhen on android 2.X it was fixed.
Somehow it looks like in 4.2 it's now the same issue
When i am just a few minutes in the wifi and lose wifi connection like moving away from the building everything is fine and the nexus 4 is switching to mobile internet
when i am a few hours in the wifi and to the same it's not switching, i've got cell connection for call and text but no Internet,
switchting from 2g to 2g/3g fixes it then, but it's somehow annoying
any ideas or anyone with the same issue?
edit:
seems that people are having the same issue on the galaxy nexus too, but even with older android versions
http://code.google.com/p/android/issues/detail?id=28474
edit2:
workaround fix app
https://play.google.com/store/apps/details?id=com.symsoft.wififixerfree
it actually happens to me as well. I live in Australia and thought the problem lies with my provider. And yeah I can get the 3g connection back when i tried to change to 2g then back to 3g connection. Has this issue been reported before? hope it can be fixed soon.
This has happened to me twice since I got my N4. I'm in Canada btw. I wonder if it is a frequent problem out there.
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Me too...is there a fix?
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my solution so far is: airplane mode on -> airplane mode off
This is what I usually end up doing. Although it sucks that a phone of this caliber has problems with this.
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Im having the same problem. Doesnt matter which rom im on. Been on stock, modaco, and some PA rom with this problem. Also used matr1x kernel and franco kernel. Solution for me is to jump into airplane mode and back.
I'm in the same boat and only quick fix is airplane mode on/off.
Sent from my Nexus 4 using xda premium
I have the same issue.
I dont know whose fault it is, Google, LG or my carrier... but it's quite frustrating from time to time.
I thought i had solved it by activating "choose automatically" in mobile network settings> network operators.
It worked yesterday and this saturday, i didnt drop 3g connection when i disconnected wifi.
But i lost it again this morning as i left for work, just like last week...
I've had this problem since 2.1. I seem to remember it being on the Google fix boards. The aeroplane on/off is the easiest workaround. But, still, it's annoying, and it is also not consistent. If it makes you feel any better, the same issue arises on iphones. This suggests it is not simply an android issue, it might be interesting to know if bb or wpx does it.
Sent from my Nexus 7 using xda app-developers app
i think the issue is neither LG nor Google
i think it's something with qualcomm driver and the provider
because on older devices i had with qualcomm chips had the same issue
the sgs2 and the hox which had exynos and nvidia chips didn't had the issue
kboya said:
I've had this problem since 2.1. I seem to remember it being on the Google fix boards. The aeroplane on/off is the easiest workaround. But, still, it's annoying, and it is also not consistent. If it makes you feel any better, the same issue arises on iphones. This suggests it is not simply an android issue, it might be interesting to know if bb or wpx does it.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Do you mean this thread from march 2009?
hxxp://code.google.com/p/android/issues/detail?id=2207
Idk if knowing that others have the same problem makes me feel better, i just hope they can fix it.
That's likely the one, I'll rely on your veracity.
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I have the same issue, and not thought about the airplane mode. Thanks guys
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so if you check the google support forum thread
it looks like a lot of users are having this issues
i don't undersand why google is not even giving a statement
It happens to me very often, because I turn off data overnight. Airplane mode doesn't help, the only thing that brings connection back without reboot is Mobile Networks -> Network operators -> search... It finds my operator again and connection comes back. I had the same problem with Galaxy Nexus 4.1.2 (fixed in 4.2, though), but airplane mode did the trick there.
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https://play.google.com/store/apps/details?id=com.symsoft.wififixerfree
this app is a workaround to fix it
Internet stops working when left idle for long
I bought the phone a week back & am facing the same problem.....not just been with Wi Fi even if the phone is left idle the internet stops working & i have to restart......post that it comes back to normal & active.
Its quite annoying to restart phone every now n then everytime internet stops working.
Also, tried Airplane mode on/off its worked.
Are there any experts that can help to resolve the issue for a better & permanent solution....?!

Anyone else having wifi connection issues with 4.2.1?

I only got my n7 a couple of weeks ago and almost immediately updated to 4.2. I didn't notice any issues. Immediately after the 4.2.1 update I keep getting random connection issues. I have to turn wifi off and on to resolve it.
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gk1984 said:
I only got my n7 a couple of weeks ago and almost immediately updated to 4.2. I didn't notice any issues. Immediately after the 4.2.1 update I keep getting random connection issues. I have to turn wifi off and on to resolve it.
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Click to collapse
I had the issue.. 32gb version in the US with the sep build. I actually had it prior to to 4.2.1. I ended up going into advanced properties and changing wifi to always on. Drains battery, but fewer need to turn wifi off and back on.
Tony
Yes. I have WiFi disconnects and random reboots since the new update .
Sent from my Nexus 7 using Tapatalk 2
WiFi Fixer
I use WiFi Fixer downloaded from Google Play. When the connection is dropped it automatically reconnects after a second or two.
Same on my 7 WiFi stops working at random times turn WiFi off and on fixes it, only started after 4.2.1 update
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Thanks for confirming everyone. I have wifi always on and still have the issue. Hopefully it gets fixed...
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Same issue after 4.2.1
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How do we make Google aware of these bugs?
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My WiFi is always on and tethered to my evo3d at least 8 hours a day. Not a single problem under 4.2.1.
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Just to clarify, i'm having this problem 100% stock. Not rooted what so ever. Roms/kernels could have this eliminated. But I wouldn't know.
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I rolled back too 4.1.1 then updated 4.1.2/4.2/4.2.1 now WiFi work's again no more disconnect....
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No wifi internet / e-mail / notifications after 4.2.1
I am having a similar issue. Stock Nexus 7, never rooted, installed the 4.2.1 update when it was pushed. Since then I can connect to wifi connections but there is no internet access. While the icon in the upper right has small flashing arrow like data is being sent back and forth, the icon remains gray and no internet-requiring services on the tablet work. I've tried everything that I (and Google Play and Asus support) could think of with no luck.
The only thing they could come up with at the end was to restore the tablet to factory settings. Unfortunately I have application data that I need to back up that I can't access by accessing the internal storage using my laptop (I'm stock, remember?).
So I'm between a rock and a hard place here. Anyone have any suggestions? It was very frustrating when the Asus representative suggested I use the built-in backup and restore feature:
Me: "That requires internet access to work right?
Asus representative: "Oh....right..."
My Wi-Fi on both my Nexus 7's is very slow. They stay connected fine but I'm getting about 150kbps download speeds. I factory reset one of them to no prevail. Anyone have any insight on this or heard of others with this issue? All my other devices work fine on the same Wi-Fi connection and I tried turning everything else off so just the Nexi where connected to see if the speeds are faster, but they aren't. I'm stock on both devices and both are the 16gb version, one older than the other.
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GiantJay said:
My Wi-Fi on both my Nexus 7's is very slow. They stay connected fine but I'm getting about 150kbps download speeds. I factory reset one of them to no prevail. Anyone have any insight on this or heard of others with this issue? All my other devices work fine on the same Wi-Fi connection and I tried turning everything else off so just the Nexi where connected to see if the speeds are faster, but they aren't. I'm stock on both devices and both are the 16gb version, one older than the other.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Known issue. I logged a bug with Google and there's actually several open bugs reporting wifi issues. So far, none of the bugs are being picked up by google officially.
+1
Veeery Slow
quincyquinn said:
I rolled back too 4.1.1 then updated 4.1.2/4.2/4.2.1 now WiFi work's again no more disconnect....
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Click to expand...
Click to collapse
I've tried this same thing, and as soon as I installed 4.2, WiFi went to sh**. Completely stock.
So turning wifi off then on seems to be the generally excepted quick fix?
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r0zj0k3r said:
I've tried this same thing, and as soon as I installed 4.2, WiFi went to sh**. Completely stock.
So turning wifi off then on seems to be the generally excepted quick fix?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Or use Static IPs. That solved it for me. I had to ask my company to provide a reservation for my MAC Address. It's like back in the 90s when Wifi started coming out using the BellLabs/Lucent chipset.

Wifi signaldropping

Hi peeps
Does everyone else wifi signal drops??
My new sm-n9005 signal drop and come back but when on the mobile data it's fine.
Everyone???
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Yes I got that also a couple of times. The signal is completely gone and then comes back.
Mobile is also OK. It has a stronger signal then my iPhone 5.
Hans.
xN1CKYx said:
Hi peeps
Does everyone else wifi signal drops??
My new sm-n9005 signal drop and come back but when on the mobile data it's fine.
Everyone???
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Click to expand...
Click to collapse
Mine too, never had problems with note 2
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Count me too.
Sent from my SM-N900 using Tapatalk 4
Same here
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xN1CKYx said:
Hi peeps
Does everyone else wifi signal drops??
My new sm-n9005 signal drop and come back but when on the mobile data it's fine.
Everyone???
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
AT&T Note 3 with same problem.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
Made a thread about this. The wifi in this phone sucks. I think it has something to do with the wifi quality check before it connects. Any apk I can delete so it doesnt check the quality and just connects
It happened to me last night too. On the screen with the list of available wifi networks about every 5 seconds it would cycle from seeing all of the nearby ones, to saying my remembered network was not in range, even though the router is about 10 feet away. A reboot took care of it, and my wifi has been very solid since then, much better than my old Evo 4g LTE.
Yep mine does it but if you go on where the wifi scans, menu button and advanced and there's a option along the lines of check quality. I unchecked that and it's been fine all day...
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Happens to me too and my 3G seems to be very slow.
Haven't had this problem before with other mobiles...
coolfreebies
I have the AT&T version and my wifi has been great, I have wiped and flashed the stock firmware back a few times tho. They may have something to do with it.
yeah how to get rid of the wifi quality check.. also problematic when it detects the wifi if the internet is slow or not.. sometime we dont need it to check if the internet is slow or not we just want to connect

4.3 keeps dropping internet connection?

Hi, I've had my nexus 4 for about a month now, when I got the phone I automatically updated to 4.3.
Since the very first day I've had it, it has kept dropping internet connection randomly multiple times everyday? The signal bars will go from blue to grey and stay like that until I either reboot the phone or turn on airplane mode then turn back off again.
Its becoming a constant hassle trying to use the internet because it keeps hanging.
Has anyone else come across this problem? If so what did you do to fix it?
Thanks alot
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Do you mean WiFi or carrier data? And how good is your carrier signal? You can try flashing a different baseband.
For WiFi, try turning off Wifi Optimization.
Its the carrier data that keeps dropping, I also get full bars most of the time.
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dazza_84 said:
Its the carrier data that keeps dropping, I also get full bars most of the time.
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Click to expand...
Click to collapse
Its surely a baseband problem..nothing to worry..
Just try different basebands and test them and see what works for you,but for that you need to be rooted..
Before you asking or creating a new thread refer to efrants thread for unlocking and rooting.:good:

Wifi issues do I need to switch while I still can

I just got the s4 and its total stock but it keeps dropping on and off wifi. In fact in settings it sometimes says I have poor wifi conection. But I know my router is good and my wifes g2 has no problems. I read online there is alot of issues sinve the 4.3 update and even after the patch. I also read samsung is not going to do anything there blaming sprint or your wifi. Should I switch to the g2 while I still can or hold out for a fix or does anyone know a fix?
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Also it took 4 hours to set up phone. Most was the crazy slow download of apps from play store and updates from play store. Small apps would take 10 minutes to download then about 5 to install while on my wifes g2 same app same time downloaded and installed in under a minute
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WiFi switching on and off is probably under wifi settings. Just turn it off and it will stop switching on and off.
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I tried that even did the ##code to get into WiFi and turn off WiFi saver. Nothing worked and then it started saying no mobile data connection but I was on lte and it worked. Plus I was getting that Knox problem so I just went to the g2. Thanks though
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