Any have experience exchanging phones within theyre 15 day period before. I have always had bad luck with best buy and cell phones, ei.. screwing up my plan. I did an upgrade reversal once and it was a nightmare. Any way i want to go in on the 10th and exchange for a 32GB s4 and i asked the guy if its as straight forward as swap one for the other and pay the difference and he said ya but im still skepticle it will actually be that easy.
Anyone have any experience doing such a thing..
DJsCrIBbLe said:
Any have experience exchanging phones within theyre 15 day period before. I have always had bad luck with best buy and cell phones, ei.. screwing up my plan. I did an upgrade reversal once and it was a nightmare. Any way i want to go in on the 10th and exchange for a 32GB s4 and i asked the guy if its as straight forward as swap one for the other and pay the difference and he said ya but im still skepticle it will actually be that easy.
Anyone have any experience doing such a thing..
Click to expand...
Click to collapse
Nothing is ever easy at Best Buy which is why I haven't spent a cent there in over 2-years..
I'm actually surprised they haven't went out of business yet..
Sorry I can't answer your question but my guess is that it will end up being just as you suspect... A mess!
I usually buy phones there Cuz the 50$ gift card thing but after my experience just trying to purchase my s4 and two hours later a f'ed up plan ( deleted family text ) the saving are not worth it. After exchanging for the 32GB I'm done with BB
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
No issues with returning / exchanging at bb. Im also premier silver so i get 60days to exchange since after 14 contract can't be reversed
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Cheeze[iT] said:
No issues with returning / exchanging at bb. Im also premier silver so i get 60days to exchange since after 14 contract can't be reversed
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
Will they really take a phone back if you had it that long?
Obviously you're limited if you buy it under contract but if you buy it retail ($749) it's yours and that return plan should be effective. We're also silver too and noticed 60 day returns are allowed!
As a Silver Rewards member too, I returned my launch SIII at day 59 just to get a fresh one, since the launch one had a slight issue with the volume buttons being loose - they would actually rattle when the phone vibrated! Since I'm not a complainer like so many others for the tiniest bit of lag they see on a 1.9GHz quad core PHONE (remember when desktops weren't even that powerful?), I didn't make a big deal out of it, but just went in before my 60 days ended last year and swapped it out.... I'm going to do the same thing this year for a 32GB S4 IF they aren't launching with some kind of prevention to the bootloader unlock!
People either love BBY or hate it, but if you aren't smart enough to have saved $50 at launch on the S4 like I did with the Phone Freedom deal they did again this year (saved $50 at launch on my SIII too), then you must enjoy spending more for the exact same thing! I can't complain about the 60 day return policy either compared to everyone else's at only a quarter of the time to know if this is the device you want to keep for the next 2 years on contract.....
Best buy is a nightmare to deal with. I have had nothing but bad experiences with best buy. I hope they go out of business soon.
I used phone freedom which is why I purchased from bb. Most likely going to exchange for the 32 as I keep looking at the available internal storage and it bothers me even though my 16gb N7000 sufficed for a year ... decisions
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Good luck. Back in the day I was with my buddy at bestbuy, he was upgrading to the black berry curve when it first came out. Of course the rep was trying to sell the extra warrenty. They told us that there's no deductable and it covers everything including water damage. They actually had a small fish tank on the desk with a razor sticking out of the tanks gravel...there was a sign in the tank that read "does your insurance cover this?" They even told us we could smash the phone right in front of them and theyd give him a new phone. He bought the ins and a few months later he had a problem. Brought the phone in for inspection. They told us there was nothing they could do due to water damage. He was like I dont think so. They repeatedly told us they had no such policy...I than took out my bad ass black jack 2 and said "are you sure about that". Of course I took a picture of the "non exsisting" fish tank. He got a new phone and that was the last business either one of us had with Best Buy.
Sent from my SAMSUNG-SGH-I337 using xda premium
KryptosXLayer2 said:
if you aren't smart enough to have saved $50 at launch on the S4 like I did with the Phone Freedom deal they did again this year (saved $50 at launch on my SIII too), then you must enjoy spending more for the exact same thing!.
Click to expand...
Click to collapse
Not everyone is so broke that they want to put up with Best Buy just to save a few bucks.
I'll spend my cash elsewhere, thank you!
Purchase from Sams Club or Costco and you also get the extended return / exchange times..
I have no interest in setting foot in a best buy store and would still buy elsewhere if they were offering the phone for .99 cents..
That's my .02
raqball said:
Not everyone is so broke that they want to put up with Best Buy just to save a few bucks.
I'll spend my cash elsewhere, thank you!
Purchase from Sams Club or Costco and you also get the extended return / exchange times..
I have no interest in setting foot in a best buy store and would still buy elsewhere if they were offering the phone for .99 cents..
That's my .02
Click to expand...
Click to collapse
Okay, moneybucks, no one said I was "so broke" I had to put up with BBY, I have had good experiences with them and enjoyed going back again this year.... last year I paid cash for the SIII at full retail (well, minus the $50 for Phone Freedom), off contract, so let's not go around speaking for other people's financial situations when the real story is that they haven't had any issues with BBY in the past....
It should be easy, I remember I switched out my hox+ for an s3 and it all went smooth. The only thing about best buy is the lines are freaking so long! I think it's a good idea to go switch your 16 for a 32 if you're under the 15 day period. i am too but i just don't want to wait. just got an invisible shield put on today and everything on my phone is so organized i don't want to redo everything. i went and got my s4 the other day and i told them i didn't want to spend too much money on accessories and the employee got my phone and typed into my messaging app that he was gonna do a price match with walmart and save me $20 bucks and that he couldn't say it out loud around other customers. that made my day lol
KryptosXLayer2 said:
Okay, moneybucks, no one said I was "so broke" I had to put up with BBY, I have had good experiences with them and enjoyed going back again this year.... last year I paid cash for the SIII at full retail (well, minus the $50 for Phone Freedom), off contract, so let's not go around speaking for other people's financial situations when the real story is that they haven't had any issues with BBY in the past....
Click to expand...
Click to collapse
Yawn... Is there anyone on XDA that you don't argue with, put down and 'act' like you are better than?
Good grief, a quick read through your posting history makes me think you need some help my man...
Added to my IGNORE list so respond back if you choose but I really have no interest in anything you have to say.. LOL
Another one bites the dust? Strange that I'm always here trying to help people, but yet some douche calls me broke out of nowhere and I'M the bad guy, acting like I'm better than someone else? Hmmmmmmmmmmmmmmmmmmmm........ Hypocrite much? Oh well, I'm ignored, I promise I won't lose any sleep over it!
Related
Hi, I am new around here. Been lurking around for a little while.
I recently lost my iPhone 3Gs so I have been looking around to replace it with an Android phone bc I am kinda bored of iOS.
I dont have an upgrade til at the end of the year so I decided to call the customer relations and see if they can work out something for me. I remember reading in a "how much did you get your atrix for?" thread where the guy said he was leaving unless they gave him a killer deal and got his for $130 +$180 in credit and no renewal of contract which is hard for me to believe. I tried and the best they gave me was $199 with extension.
I am having a hard time deciding whether to move to verizon or t-mobile but they dont have any phones that i am interested in at the moment although it seems like there will be some interesting phones on the way soon.
but I need a smartphone again ASAP bc the 'dumbphone' is makin me feel dumb.
Would it be worth it to try to hustle them a bit more for a better deal or just move on to a different network? I thought they'd give me a better deal since i been with them for a decade now but i do think $199 for the atrix is still pretty reasonable. It is just that I can always use a better deal.
Sorry if this thread is pointless but any input will be appreciated. Thanks.
$199 for an Atrix off-contract is a killer price considering that you can still take your business elsewhere and get at least $400 on ebay for the Atrix if you decide to move.
that's a great deal! go for it, you'll love the atrix
awesome deal
worst case u can still sell it on craigslist for 450+ and u are not in a contract
Honestly... I'd hold off for another month or so and wait for the SGS2. The atrix is a good phone. I jumped on this bandwagon a little early and regret it; I'm waiting for the SGS2 international (I-9100) and jumping ship as soon as it's out.
Don't get me wrong though - if you're not a tinkerer then this is a great phone. And coming from an iphone I assume you don't care about the phone being locked up seeing as how that's Apples M.O. It could be a good phone for you but personally, I want to customize it more than I'm currently able to.
alphamancer said:
Honestly... I'd hold off for another month or so and wait for the SGS2. The atrix is a good phone. I jumped on this bandwagon a little early and regret it; I'm waiting for the SGS2 international (I-9100) and jumping ship as soon as it's out.
Don't get me wrong though - if you're not a tinkerer then this is a great phone. And coming from an iphone I assume you don't care about the phone being locked up seeing as how that's Apples M.O. It could be a good phone for you but personally, I want to customize it more than I'm currently able to.
Click to expand...
Click to collapse
Isn't the SGS2 International like $950 off contract lol.
Yep that's a great deal!!!
It is great phone and hopefully in couple months or sooner the boot loader will get crack which im hopping for it because that will unlock tons more enjoyment from it and with the docks imagine what you can do with those. And even Motorola might even release something or unlock the boot loader when they see sales going down because everyone wants too unlock the full potential of this device!!
I got the atrix laptop dock also which is pretty nice but it just needs a bit more speed.
I tried and the best they gave me was $199 with extension.
Click to expand...
Click to collapse
So I read this as, $199 for a 2 year contract (EXTENSION)..
That's the same as everyone else.. How is that a good deal?
you can get atrix for 119 in costco.
Sent from my MB860 using XDA App
i was about to say the same thing
i was about to say the same thing. bought it few days ago for $120. The good thing is if I dont like the phone I can return it within 90 days without any charges and if something good comes by then (lets say Iphone 5,6 or whtever)..all I have to pay is the difference which is $80...
the price is with contract extension so basically the same price anyone can get. I just said that they would give me the contract/upgrade price now instead of waiting until the end of the year when I will be "eligible" for an upgrade. My bad for the misunderstanding. I'm not sure if I will be able to get the costco price since I can't get it for $199 even from the corporate store. As far as i know, AT&T will only allow me to get it at a discounted price through the customer relations department.
I guess I'll try if I can have the customer relations put a note on my account so that any at&t carrier can see my eligibility.
Hell, you should just buy it outright for the price; if you don't like it you can just sell it for 400+.
The phone is great though, I only took mine back because of the locked bootloader, the galaxy s 2 is coming out, and I just got bored with it.
Amazon's web store has it for $149. You'll lose your unlimited data plan if you have one, but I read that if you badger them enough they'll give it back to you.
That's what I'm going to try anyway!
do you mean if you get it from amazon?
Yes, they force you to change your data plan. Last night I found out you can also get that price at Radioshack, but I don't know if the data plan hassle remains.
moktarino said:
Yes, they force you to change your data plan. Last night I found out you can also get that price at Radioshack, but I don't know if the data plan hassle remains.
Click to expand...
Click to collapse
I bought mines from radioshack and yes i was forced to convert to one of their new DATA plans, After the changes were done i called up at&t to have my unlimited databack. They submitted a case to their so called "BUFU dept" and they switched my unlimited back in 3 days.
Keep in mind i called before the changes and confirmed that they will put back my data plan
Got mine at Radio Shack for $149. No hassle at all with data plan or setup. Took less time than it typically does at an ATT store.
Anyone ever seen the commercials for this site? I've seen them a lot late night so o figured for fun, I'd check what a basically perfect Nexus One was worth...
http://www.gazelle.com/catalog/cell...ate[checked_ids][]=calculator_answers_248_531
What a rip! They offer you $59 for a Nexus One in great condition with all original accessories.
You can still get upwards of $180 on eBay..
Just felt like posting this, I thought that was outrageous.
Agreed. They probably sell it back through ebay making at least double the amount.
Sent from my LG-P500 using XDA App
uoY_redruM said:
Anyone ever seen the commercials for this site? I've seen them a lot late night so o figured for fun, I'd check what a basically perfect Nexus One was worth...
http://www.gazelle.com/catalog/cell...ate[checked_ids][]=calculator_answers_248_531
What a rip! They offer you $59 for a Nexus One in great condition with all original accessories.
You can still get upwards of $180 on eBay..
Just felt like posting this, I thought that was outrageous.
Click to expand...
Click to collapse
It is outrageous. Especially because if you look on ebay, they sell extensively there. They also are always the ones charging the greatest prices or highest minimums on ebay.
They're like GameStop for phones. They might as well be called PhoneStop.
Just playing Devil's Advocate here a bit as I do agree, $59 is outrageously low *BUT* when my contract came up with AT&T a few months back, I bought a white iPhone 4 32gb to sell on Ebay and had to relist 3 TIMES before I got a successful bid. One of which I actually sent the device out, Paypal revoked payment and I had to get UPS to intercept the phone that was already 'out for delivery'.. by the time it was all said and done, I sold the phone for $250 over what I payed for it, but after the 1st shipping fiasco, getting eaten alive by Ebay's fees, and just the general pain in the ass, I made like $50.. I will never use Ebay again. So, long story short, if I wanted an easy, painless transaction I just might take that $59 and be done with it.. but i would never sell my N1 anway
crachel said:
Just playing Devil's Advocate here a bit as I do agree, $59 is outrageously low *BUT* when my contract came up with AT&T a few months back, I bought a white iPhone 4 32gb to sell on Ebay and had to relist 3 TIMES before I got a successful bid. One of which I actually sent the device out, Paypal revoked payment and I had to get UPS to intercept the phone that was already 'out for delivery'.. by the time it was all said and done, I sold the phone for $250 over what I payed for it, but after the 1st shipping fiasco, getting eaten alive by Ebay's fees, and just the general pain in the ass, I made like $50.. I will never use Ebay again. So, long story short, if I wanted an easy, painless transaction I just might take that $59 and be done with it.. but i would never sell my N1 anway
Click to expand...
Click to collapse
yeah ebay is my last resort if craigslist fails me I might try gazelle in the future, just maybe if other people havent sold on ebay before, here it goes someone bids an auction for X dollars the paypal that their cut for providing the transaction then ebay towards the end of the month then bills you a precentage of what you sold. Ebay is great for buyers but if your not moving bulk it kinda sucks to sell there I typically will overcharge on shipping so that I dont lose much and shouldnt I be paid to drive this thing to the UPS store anywhos
BrianDigital said:
yeah ebay is my last resort if craigslist fails me I might try gazelle in the future, just maybe if other people havent sold on ebay before, here it goes someone bids an auction for X dollars the paypal that their cut for providing the transaction then ebay towards the end of the month then bills you a precentage of what you sold. Ebay is great for buyers but if your not moving bulk it kinda sucks to sell there I typically will overcharge on shipping so that I dont lose much and shouldnt I be paid to drive this thing to the UPS store anywhos
Click to expand...
Click to collapse
<_< Shyt I got banned from ebay ... they wouldn't tell be why xD I never did anything wrong lol
Sent From In between Your Moms Boobies
I've been a loyal Tmobile customer for over 10 years, even before they became Tmobile. However, after the terrible customer service experience I've been having with them the past few days over trying to purchasing a GS2 I have decided to brake my contact and move to a different carrier.
They have been giving me the run around and wrong information. I've had enough of their bs!
This is what they have been telling me each time I have called to purchase one. Keep in mind I haven't purchased a Tmobile phone in over 5 years.
(paraphrasing here)
Call #1 They said yes I "qualify for a full upgrade discount" and they have the white GS2 "in stock".
Call #2 , 4 days later, It's my paydays and ready to purchase..."no sorry we don't have any in stock". I said ok nevermind. I'm now thinking I 'll just buy an iphone 4 from craigslist and jailbrake/unlock it. She then puts me on hold. Different rep answers and says "yes we do have some in stock". I order one and again specifically (because I thought they were just trying to keep me happy) say "I want a white samsung galaxy s2". The guys says "no problem, I have that noted."
Call #3, 4 days later they ship me a black GS2. I called and told them the mistake. The rep said I was given the wrong information and that the white GS2 is on "back order". She was very apologetic and said they would ship out a white one asap. I said fine, i'll ship it back and wait out for the white one since I have already been charged $340 for the white one.
Call #4, 5 days later I called to confirm if they received the phone back. They said yes and when I asked when the white would be shipped she said I "don't qualify for a discounted white gs2" and that I could only purchase the black one for the $340 I was charged. I of course was furious because I had been told that I do since I haven't even purchased a phone from them in years. On top of that I haven't found a different price for a white GS2 either from Tmobile.
That was it for me. I asked for a refund and as soon as I get credited back I'm cancelling my service with Tmobile.
I'm moving on to AT&T and getting that sexy Samsung Note!
Awesome story
Sent from my SGH-T989 using XDA
Really sucks you went through that man.. I feel your pain..
Just really hope you don't go with an Iphone.. Don't get me wrong, its a decent phone, but a decent phone for a 3-4 year old platform..
There is absolutely no competition anymore, the tiny screens, the none existent 4g, the lack of freedom, the list just goes on.
Good luck with whatever you choose.. If you're really leaving I saw go to Verizon and get the Nexus!
fastfed said:
Really sucks you went through that man.. I feel your pain..
Just really hope you don't go with an Iphone.. Don't get me wrong, its a decent phone, but a decent phone for a 3-4 year old platform..
There is absolutely no competition anymore, the tiny screens, the none existent 4g, the lack of freedom, the list just goes on.
Good luck with whatever you choose.. If you're really leaving I saw go to Verizon and get the Nexus!
Click to expand...
Click to collapse
I've been an avid fan of the jailbraking community. It's nice what you can do with a jailbroken iphone. However, since I'm with Tmobile I don't ever get a chance to browse 3g/4g speeds. That's probably the main reason why I'm moving away from the iphone and into android/rooting community.
I was leaning on getting the GS2 but today I went to the AT&T store and was blown away by the Samsung Note. I'm getting one Wednesday.
yup. my wife ordered me one as a surprise/gift and they sent an amaze. two months later i finally got my sgs2, $400 on a 2 year contract... if my wife wasn't making me stay with tmob, i would pay the etf and get a galaxy nexus tomorrow.
Damn y are you guys paying so much with a contact? I was only 14 months into my contract when I called the loyalty department, told em att made me an offer I couldn't refuse which included paying my termination fees and asked what they were willing to do to keep me. I ended up with bogo free gs2's for $249+ tax waived the upgrade fees, shipping cost (express shipped), and activation costs.
Sent from my SGH-T989 using XDA
It looks like everyone is facing hardships with Tmobile. I was yelled at by a manager at a retail location and am in the process of writing a letter to corporate, I'll let you guys know how that goes.
Sent from my SGH-T989 using xda premium
there customer service may not be perfect but when calling in if the reg cs agent says thru can't do anything or basically tells you no...tell em you want to speak with loyalty department. I have yet to get off the phone without getting my way. Also when speaking with em don't ask for something, you tell em this is what is going to happen, they say O we can't do that simply ask, well fine what's my termination costs? That will get ball rolling.
Sent from my SGH-T989 using XDA
If you qualified for an upgrade you could get the phone through Amazon or Best Buy. Guess is too late for that.
Sent from my SGH-T989
loyalty/retention department is your best friend
when you call 611 or whatever to call tmobile and the automated system says "what can i help you with today.. you can say etc etc"
SAY: CANCEL or RETENTION
they will transfer you to that department right away. I always talk to the reps there, because they're basically the reps who has been with the company longer and has more power over everything. They are basically supervisors (not really but could be?) to the regular reps, that means their own supervisors even have more power lol.
But anyways, any problems you guys have.. talk to these guys first because they have more access to "the system" than the regular reps, such as discounts and ****.
like bobby said he got a bogo free for $249 free everything.. this is their regular deal.. in fact it's not a deal at all. usually when you're almost 1.5 years into your contract, you're allowed early upgrade.
why is it not a deal? because... the standard upgrade price ranges from free-250 (depends if there are any promotions) so they could've just beautify and you're actually paying the regular upgrade price of $125 per phone (look into it, a lot of people either get the phone free or around $125 when upgrading). Or the phone is $249 and they credit you the $250 "credit" you get when you sign a extension to your contract and that goes into buying your phone.
Anyways! retention! thats who you have to call, I usually jump in and ask the rep whats the best they can do for me. If they say anything lower than $250 credit. that's BS. I have seen people get free phone + $250 credit. you can tell the rep that's what another rep has offered just "30 mins ago" they will try to match it, if not, hang up and call again, talk to another rep.
You know what I ended up getting $250 credit + $10 off every month of my contract. IT is usually one or the other because $10x24 = $240. And yes I have access to $10 2gb plans and $20 5 gb plans as well.
sorry for the ramble but hope this helps people save money on dealing with tmobile reps
iwasblown said:
It looks like everyone is facing hardships with Tmobile. I was yelled at by a manager at a retail location and am in the process of writing a letter to corporate, I'll let you guys know how that goes.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I'm sorry but, lmao
Sent from my SGH-T989 using xda premium
13 months into my contract I called and upgraded 2 lines, both got SGS2 for $279 with a $50 mail in rebate. Of course when you deal with t-mobile it's a flip of a coin on getting someone who actually wants to help you. I have hung up and called back several times until I get someone who is helpful and speaks English that i can understand.
As an employee I'm hella disappointed so many people are abusing the retention department in this fashion. And to the op, why didn't u just upgrade in store??? 340 is way more than it is in store so u didn't get a deal...
Sent from my Samsung Galaxy S II... On Juggernaut 5.0
This is way i just do pre-paid and buy all of my phones ....
Sent from my SGH-T989 using xda premium
funeralthirst said:
yup. my wife ordered me one as a surprise/gift and they sent an amaze. two months later i finally got my sgs2, $400 on a 2 year contract... if my wife wasn't making me stay with tmob, i would pay the etf and get a galaxy nexus tomorrow.
Click to expand...
Click to collapse
oh, and all of this was through the loyalty dept and i had been off contract for 4+ years.
TheD_R_E said:
As an employee I'm hella disappointed so many people are abusing the retention department in this fashion.
Click to expand...
Click to collapse
Ive been with tmobile before it was ever tmobile and my bill is $325+ tax every month which I don't call abusing anything.
Enough said, Bye.
XPerties said:
Ive been with tmobile before it was ever tmobile and my bill is $325+ tax every month which I don't call abusing anything.
Enough said, Bye.
Click to expand...
Click to collapse
Proof now.
Sent from my SGH-T989 using xda premium
TheD_R_E said:
As an employee I'm hella disappointed so many people are abusing the retention department in this fashion. And to the op, why didn't u just upgrade in store??? 340 is way more than it is in store so u didn't get a deal...
Sent from my Samsung Galaxy S II... On Juggernaut 5.0
Click to expand...
Click to collapse
They will bend you over any chance they get, so for anyone to stick it to them for a change its well deserved.
Sent from my SGH-T989 using XDA
My two cents......... I've also been with t mobile for over 12 years. Went thru the same thing as the op, with one exception i was just trying to get a sgs2. Didn't care what color it was. i was told i had to order one and that it wouldn't come till April (this was at the beginning of march) at a price of 340 dollars .
long story short, got mad, cancelled my order with t mobile and told them i was talking my business elsewhere. they told me no one in my market had this phone, and going thru them would be the fastest way to put this phone in my hands----WRONG. an hour later and only 160 dollars spent i had the phone. TARGET had 10 in stock at half the price.
bobby3306 said:
They will bend you over any chance they get, so for anyone to stick it to them for a change its well deserved.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
In addition, the reason why i think op didmt buy the phone in the store is because he wanted the white one
Sent from my SGH-T989 using Tapatalk
So I preordered mine over the phone thinking I was using my JUMP upgrade and inquired about my return label to send back my s5 and they told me they didn't do JUMP upgrades on the phone, it was treated as a regular upgrade. She told me I didn't have to send my phone back and could keep both so long as I continue to pay for both EIP.
I only have $300 left on it so I plan to pay it off and then sell it for $400-450. Talk about lucky (after a not so lucky preorder with the note 4). Anybody else have this happen to them? I'm wondering why JUMP is even worth it then if I can just finance the phone, upgrade whenever, and then sell the old one to pay off the EIP.
adorkablejuliep said:
So I preordered mine over the phone thinking I was using my JUMP upgrade and inquired about my return label to send back my s5 and they told me they didn't do JUMP upgrades on the phone, it was treated as a regular upgrade. She told me I didn't have to send my phone back and could keep both so long as I continue to pay for both EIP.
I only have $300 left on it so I plan to pay it off and then sell it for $400-450. Talk about lucky (after a not so lucky preorder with the note 4). Anybody else have this happen to them? I'm wondering why JUMP is even worth it then if I can just finance the phone, upgrade whenever, and then sell the old one to pay off the EIP.
Click to expand...
Click to collapse
Yeah I cancelled my jump lol I just upgrade my phones lol
Jump is also your insurance. Pretty valuable when talking about EIPs
Sent from my Nexus 4 using Tapatalk
foeshigity said:
Jump is also your insurance. Pretty valuable when talking about EIPs
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Wouldn't it be more economical to do square trade or whatever it's called instead of paying $10/mo.
Meh, considering it's an $800 phone if it even looks at me wrong I'd use jump to warranty it.
Sent from my Nexus 4 using Tapatalk
From what I can tell, JUMP is pretty much only a good option for people who don't want to go through the hassle of selling their phones.
i had the same thing happen to me. when i first joined tmobile i got the nexus 5 coming from a sprint note 2. the screen was just too small for me and i wanted to trade it in, but wasn't eligible to jump for another 2 months. the lady at the t-mobile store got me a note 3 and just added the EIP to my account. i then sold the N5 and paid it off. the best part was i was able to jump at my original 6 month anniversary and not 6 months from the note 3 purchase.
Just got my note 4 and need to send back my m8. Wanted to know if tmobile only needed the phone or do they also need the accessories that came with it? I want to keep the extra charger. Thanks.
mtsukino said:
Just got my note 4 and need to send back my m8. Wanted to know if tmobile only needed the phone or do they also need the accessories that came with it? I want to keep the extra charger. Thanks.
Click to expand...
Click to collapse
When i jumped from my Nokia 925. They didnt want anything other then the phone. No charger, Cases, original boxes.. Just the phone. I jumped @ a TMO Kiosk at the local mall.
adorkablejuliep said:
Wouldn't it be more economical to do square trade or whatever it's called instead of paying $10/mo.
Click to expand...
Click to collapse
Square trade? Isn't that the Costco thing? Or is that just square trade hooking up with Costco to do a deal thing... but anyways the reason I am going to get JUMP is because of the accidental protection but it does come with things like theft tracking and the upgrade thing which I don't know if I am going to use those *shrug*
but if there is more accidental coverage companies out there I would like to know, I know of the Samsung deal where you pay like $100 for like a year or something but the sdevice turn in is like $75 instead of like $50 for jump I think I look it up again
Sent from my SM-T210R using XDA Free mobile app
BlueNinja712 said:
Square trade? Isn't that the Costco thing? Or is that just square trade hooking up with Costco to do a deal thing... but anyways the reason I am going to get JUMP is because of the accidental protection but it does come with things like theft tracking and the upgrade thing which I don't know if I am going to use those *shrug*
but if there is more accidental coverage companies out there I would like to know, I know of the Samsung deal where you pay like $100 for like a year or something but the sdevice turn in is like $75 instead of like $50 for jump I think I look it up again
Sent from my SM-T210R using XDA Free mobile app
Click to expand...
Click to collapse
You can buy a square trade warranty online as long as it's been less than 30 days since you bought the phone. It's $99 for 2 years coverage but the deductible is $75. It won't pay your EIP off but you can get it fixed locally and they'll reimburse you or do overnight shipping for repairs/replacements. It covers all kinds of accident and damages but does not cover theft which is why it's cheaper. You gotta send a device back to get a fix or replacement.
The jump deductible is $175. I would only see it being beneficial for a stolen phone replacement/upgrade. Other than that I think ST is a better deal.
1SiK1500 said:
When i jumped from my Nokia 925. They didnt want anything other then the phone. No charger, Cases, original boxes.. Just the phone. I jumped @ a TMO Kiosk at the local mall.
Click to expand...
Click to collapse
thanks. I forgot to mention I did my jump online. so they sent me the prepaid envelope and was trying to figure out if I should just put just the phone or the phone in the box into the envelope and send it out. I did my 1st jump in store so I did what u did but I gave them the original box and all the other accessories.
adorkablejuliep said:
You can buy a square trade warranty online as long as it's been less than 30 days since you bought the phone. It's $99 for 2 years coverage but the deductible is $75. It won't pay your EIP off but you can get it fixed locally and they'll reimburse you or do overnight shipping for repairs/replacements. It covers all kinds of accident and damages but does not cover theft which is why it's cheaper. You gotta send a device back to get a fix or replacement.
The jump deductible is $175. I would only see it being beneficial for a stolen phone replacement/upgrade. Other than that I think ST is a better deal.
Click to expand...
Click to collapse
1. What's EIP again? Haha sorry...
2. So Square Trade seems so much better... thanks for replying and info I will look into that!
3. Also this might be off topic sorry if so just pm the answer I guess... but how does stolen devices like phones work say you don't have the theft protection you just what file a report with local authorites and “they'll watch out for it” granted you probably have like the IMEI, serial numbers etc... and if they do find it you get it back yeah? Haha
Sent from my SM-T210R using XDA Free mobile app
BlueNinja712 said:
1. What's EIP again? Haha sorry...
2. So Square Trade seems so much better... thanks for replying and info I will look into that!
3. Also this might be off topic sorry if so just pm the answer I guess... but how does stolen devices like phones work say you don't have the theft protection you just what file a report with local authorites and “they'll watch out for it” granted you probably have like the IMEI, serial numbers etc... and if they do find it you get it back yeah? Haha
Sent from my SM-T210R using XDA Free mobile app
Click to expand...
Click to collapse
EIP equipment installation plan (if you finance your phone).
I had my s4 stolen in April (good excuse to upgrade to s5!) and passed along my IMEI to the police. They report it to a database that pawn shops use to prevent sales. You can report it to Tmo to block it from being used on Tmo but unfortunately, they can flash it to other carriers and sell it through other means such as Craigslist or Ebay. Never got my stuff back
mtsukino said:
thanks. I forgot to mention I did my jump online. so they sent me the prepaid envelope and was trying to figure out if I should just put just the phone or the phone in the box into the envelope and send it out. I did my 1st jump in store so I did what u did but I gave them the original box and all the other accessories.
Click to expand...
Click to collapse
How was the JUMP process online?
I am thinking about doing it. Was it easy?
spridell said:
How was the JUMP process online?
I am thinking about doing it. Was it easy?
Click to expand...
Click to collapse
simple and easy just follow the steps and sign the new eip agreement, checkout and pay whatever fees then have to wait for it to be shipped. Didn't have to deal with a retail sales person.
adorkablejuliep said:
EIP equipment installation plan (if you finance your phone).
I had my s4 stolen in April (good excuse to upgrade to s5!) and passed along my IMEI to the police. They report it to a database that pawn shops use to prevent sales. You can report it to Tmo to block it from being used on Tmo but unfortunately, they can flash it to other carriers and sell it through other means such as Craigslist or Ebay. Never got my stuff back
Click to expand...
Click to collapse
Finance the phone?... you mean the monthly charges if you didn't pay for the phone fully? If so yeah I expected to pay that even if I didn't have the phone (physically) lol...
Anyways yeah that sucks but I just read an article about top things note 4 users should do when they get their phone and the first thing was to set the android device manager or something but it can be used for locate your device and also you can do other things like reset pin, full wipe, etc.. but my favorite make your phone ring for up to 5 minutes loudly so you can annoy the thief(s) xD but really the location of the device should come in handy if you do it right away don't wait like a day or something you know, ASAP when you lose your phone
Article
13 things every Galaxy Note 4 owner should do
http://phandroid.com/2014/10/17/galaxy-note-4-first-13-things/
Sent from my SM-T210R using XDA Free mobile app
They offer non-jump insurance for $2 less than jump. I had to remind them of that when they twice tried to Jump me without my consent.
I was able to jump my LG G3 to note 4 even though I only have my LG G3 for 2 months(paying monthly btw). I thought I have to wait every 6 months or pay half the price. Good thing I asked about my availability date to JUMP!!. Can't wait for my Note 4. back-ordered
No with JUMP, you can upgrade whenever you want. T-mobile will only pay for half of the phone that you're turning in. If you didn't pay for half of the phone then you'll have two EIPs on your account.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Merry Christmas!
Hey guys, I've been thinking about canceling my Jump! service, I just do not see the benefit beside protecting you device. I just want to see who have it, and why you want to keep it. Or those that do not have it and why you didn't bother signing up.
I have it and my carrier insurance actually dropped 2 dollars a month so I figured, why not? I do like it though. Out allows me to continually get new phones. I tend to get board with a phone to a degree after a year or so. For me it's pretty good. You just have to get over the fact if you keep jumping, you'll never really own a phone. Sort of leasing a phone.
Merry Christmas
I'm very fortunate to have the opportunity to switch to a new phone every year, so I thought JUMP! makes sense. The insurance and Lookout Premium is a nice addition.
I been paying into jump for me and my wife since it started. Just upgraded both of us 2 weeks ago to two note 4's. In 6 months Samsung will have new phones with Playstation Now. I saw an aluminum billet cut out of a new Samsung phone, kinda curious to see what the final product looks like and how the Playstation Now runs on it. If I like I will wait for unboxing youtube video and maybe I jump.
Sent from my SM-T800 using XDA Premium HD
I use mine for insurance purposes only, I end up buying phones every 4 months or so, so basically the upgrading isn't worth doing for me, plus its a waste money to lease a phone and not pay it off imo.
It all depends and it's all in the numbers. It's a number game. If you have it only for insurance, do keep in mind that there's a deductible. For a high end phone like the Note 4, it's like $175 or something. If you're using it to upgrade, make sure your phones not almost paid off or it won't be worth it lol. Or if you're required to put down a big deposit, jump isn't worth it. Do the math. Crunch the numbers...
Well I have the first JUMP package that was released (grandfathered in). I love it because it lets me upgrade every 6 months. I get bored of devices pretty quick, especially with all of the devices that get released. Best thing to ever happen to a carrier.
Sent from a potato.
I also have the first JUMP package. It's pretty great deal.
If u have jump 1 keep it if you have jump 2 get rid of it. Not worth it for 2 if you swap out phones a lot
BAD ASS NOTE 4
Can you please elaborate. I felt the Jump 2 was just an enhanced version of Jump 1 (Jump 2 just allows you to upgrade whenever you want). Jump 1 allows maximum 2 upgrade a year.
I feel the Jump is worth it if you are upgrading your devices every 6 months, based on my rough calculations.
BACARDILIMON said:
If u have jump 1 keep it if you have jump 2 get rid of it. Not worth it for 2 if you swap out phones a lot
BAD ASS NOTE 4
Click to expand...
Click to collapse
winlinmac001 said:
Can you please elaborate. I felt the Jump 2 was just an enhanced version of Jump 1 (Jump 2 just allows you to upgrade whenever you want). Jump 1 allows maximum 2 upgrade a year.
I feel the Jump is worth it if you are upgrading your devices every 6 months, based on my rough calculations.
Click to expand...
Click to collapse
If you are on payment plans you must pay off device by 50% if you wanna jump. With jump 1 it 6 months no matter how much you owe.
BAD ASS NOTE 4
Wow, T-Mobile rep explained me Jump 1 way differently, stating that half the device value would still need to be paid, lol. However, from the way you describe it, Jump 1 would have certainly been better in this case. The T-Mo rep also stated that customers can choose between Jump 1 or Jump 2, I call that BS.
Even paying 50% of the device is still worth it (whether you wait one year or 6 months) because every non-Apple device depreciates fast.
BACARDILIMON said:
If u have jump 1 keep it if you have jump 2 get rid of it. Not worth it for 2 if you swap out phones a lot
BAD ASS NOTE 4
Click to expand...
Click to collapse
BACARDILIMON said:
If you are on payment plans you must pay off device by 50% if you wanna jump. With jump 1 it 6 months no matter how much you owe.
BAD ASS NOTE 4
Click to expand...
Click to collapse
winlinmac001 said:
Wow, T-Mobile rep explained me Jump 1 way differently, stating that half the device value would still need to be paid, lol. However, from the way you describe it, Jump 1 would have certainly been better in this case. The T-Mo rep also stated that customers can choose between Jump 1 or Jump 2, I call that BS.
Even paying 50% of the device is still worth it (whether you wait one year or 6 months) because every non-Apple device depreciates fast.
Click to expand...
Click to collapse
They lied to you. You can't choose jump 1 is only for people grandfathered in. Jump 2 just sucks once you had jump 1
BAD ASS NOTE 4
I agree. Seems like T-Mobile being a true carrier once again (or were they always; like they give a sh!t).
So, if I was a T-Mobile customer a year ago, and chose Jump 1 then, it would have been worth it.
Once you upgrade with Jump 1, customers are required to continue with Jump 2 or simply remove Jump from their account.
T-Mobile is slowly giving us chills. Lets see what they reveal to us next year; will they stick to their plans for the better? #CoverageMyA$$
I'm really looking forward to a bright future for T-Mobile. Better not be one of those companies that fall bankrupt after a major flop. Do they even have the integrity? Can they sustain their building reputation? Who knows...
BACARDILIMON said:
They lied to you. You can't choose jump 1 is only for people grandfathered in. Jump 2 just sucks once you had jump 1
BAD ASS NOTE 4
Click to expand...
Click to collapse
winlinmac001 said:
Once you upgrade with Jump 1, customers are required to continue with Jump 2 or simply remove Jump from their account.
Click to expand...
Click to collapse
This is not true. If this happened to you then some sneaky rep in the store must have switched you. I just upgraded this week. I am still on jump 1. I even called them before I left the store to verify. The ONLY way you lose Jump 1 is by 1) Switching to Jump #2 or 2) Leaving T-Mobile then coming back. Thats it. Also when I log into tmobile it says I can jump NOW. That would not be possible on jump 2
Well, I never said T-Mobile was a good company anyway. Most of their store clerks are unprofessional, arrogant, and ignorant anyway. The other day, a female customer lost all her text messages on the phone as it was erased by the store rep without authorization by her; no backup to be found. T-Mobile should wake up; their Uncarrier move isn't all that great as I once thought. I don't mind the changes between Jump 1 and Jump 2, as I do understand in the corporate world, it all about profits and gain; T-Mobile would have suffered major loss had they adhered to the Jump 1 stands for long.
cwwjr1681 said:
This is not true. If this happened to you then some sneaky rep in the store must have switched you. I just upgraded this week. I am still on jump 1. I even called them before I left the store to verify. The ONLY way you lose Jump 1 is by 1) Switching to Jump #2 or 2) Leaving T-Mobile then coming back. Thats it. Also when I log into tmobile it says I can jump NOW. That would not be possible on jump 2
Click to expand...
Click to collapse
winlinmac001 said:
Well, I never said T-Mobile was a good company anyway. Most of their store clerks are unprofessional, arrogant, and ignorant anyway. The other day, a female customer lost all her text messages on the phone as it was erased by the store rep without authorization by her; no backup to be found. T-Mobile should wake up; their Uncarrier move isn't all that great as I once thought. I don't mind the changes between Jump 1 and Jump 2, as I do understand in the corporate world, it all about profits and gain; T-Mobile would have suffered major loss had they adhered to the Jump 1 stands for long.
Click to expand...
Click to collapse
My phone is my internet. I tether it. To do so and not have an outrageous bill you need two things.
1) Rooted phone
2) Unlimited data
So until another company offers unlimited data? They are the best around imo. They are also the only company I can go from the US to London on and still use my phone. Changing nothing. They are actually one of the best carriers. But if you want to keep paying over 100$ a month stay with one of the other guys... I pay 92 a month INCLUDING my note 4 payment. Unlimited everything including data. Due to T-mobiles high speeds my phone is my home internet.
PS> I have seen more retards at Verizon stores than anywhere. Maybe its just the stores where you live have a crappy regional manager? Ever think of that?
Well, I'm sure I must have went to a well reputable Verizon store then. T-Mobile's phone reps never seem to be updated or clear regarding their own policies, nor do they even understand their latest uncarrier moves. Ask them a question (even if you already know the answer) and you'll get a distorted answer from them. I've been to some T-Mobile stores where the reps were courteous, professional, and knew what they were selling, but the odds for encountering a carrier store like that are low for the most part. Its the tele-representatives I'm referring to. I only switched to T-Mobile due to the value of service I'd be getting, nothing to do with coverage.
cwwjr1681 said:
My phone is my internet. I tether it. To do so and not have an outrageous bill you need two things.
1) Rooted phone
2) Unlimited data
So until another company offers unlimited data? They are the best around imo. They are also the only company I can go from the US to London on and still use my phone. Changing nothing. They are actually one of the best carriers. But if you want to keep paying over 100$ a month stay with one of the other guys... I pay 92 a month INCLUDING my note 4 payment. Unlimited everything including data. Due to T-mobiles high speeds my phone is my home internet.
PS> I have seen more retards at Verizon stores than anywhere. Maybe its just the stores where you live have a crappy regional manager? Ever think of that?
Click to expand...
Click to collapse
hasbrobot said:
I have it and my carrier insurance actually dropped 2 dollars a month so I figured, why not? I do like it though. Out allows me to continually get new phones. I tend to get board with a phone to a degree after a year or so. For me it's pretty good. You just have to get over the fact if you keep jumping, you'll never really own a phone. Sort of leasing a phone.
Merry Christmas
Click to expand...
Click to collapse
You may be able to Jump to a new phone after a year or after the device is half way paid off but you have to trade it in . If you do the math you are losing money 2 ways. A year from now you can sell your phone outright for more than $400 easily . That being said 1 year from now you will have half your device paid off if you are doing the 2 year finance . So that means Tmobile is giving $330 Tops for your phone when you Jump. You can just sell your phone for anything more than $330 ( which is very easy) and put it towards a new device . When I was gonna Jump from my S5 to the note 4 they were only giving me $320 cause that is what I owed on it. I sold it for $425 and paid off the S5 and put the extra $105 towards my Note 4 . Unless you are on the old Jump then it is not worth it cause they pay you less than market value for an easy to sell phone.
---------- Post added at 08:10 AM ---------- Previous post was at 08:00 AM ----------
Mavman42 said:
Merry Christmas!
Hey guys, I've been thinking about canceling my Jump! service, I just do not see the benefit beside protecting you device. I just want to see who have it, and why you want to keep it. Or those that do not have it and why you didn't bother signing up.
Click to expand...
Click to collapse
In order to Jump you have to have half your device paid off . If you just bought a Note 4 now then in a year from now you will only owe $330 or so . So Tmobile is gonna give you $330 for a phone you could easily sell a year from now for over $400 . Keep your insurance , dump jump and put the $24 you save in a year for not having it plus the $400+ you can sell your Note 4 for and pay off your device when you want to Jump and put the extra $100 or so you have left towards your new phone. Put it this way even if you only get $350 for your Note 4 ( which would be on the very low end) you would still be coming out ahead. Why trade in an easy to sell device when you can sell it yourself ?No doubt about it that you are getting screwed by TMO when you pay for Jump . If you are on the Old Jump please disregard this message. the old Jump is worth it. Tmobile may still ask you to put a deposit on your new phone when you decide to jump . All jump does is pay off the remaing balance on your phone. Tmobile will still run a credit check when you get a new device.Just do the math and you will see why Jump is a Scam . Numbers don't lie put Big Business does. Anything they can to squeeze a few more dollars out of you a month.
I think its just a matter of convenience and peace of mind now with Jump 2. The fact that you don't need to worry about paying shipping and insurance and seller fees, etc when selling the phone to the second owner.
spirodave said:
You may be able to Jump to a new phone after a year or after the device is half way paid off but you have to trade it in . If you do the math you are losing money 2 ways. A year from now you can sell your phone outright for more than $400 easily . That being said 1 year from now you will have half your device paid off if you are doing the 2 year finance . So that means Tmobile is giving $330 Tops for your phone when you Jump. You can just sell your phone for anything more than $330 ( which is very easy) and put it towards a new device . When I was gonna Jump from my S5 to the note 4 they were only giving me $320 cause that is what I owed on it. I sold it for $425 and paid off the S5 and put the extra $105 towards my Note 4 . Unless you are on the old Jump then it is not worth it cause they pay you less than market value for an easy to sell phone.
---------- Post added at 08:10 AM ---------- Previous post was at 08:00 AM ----------
In order to Jump you have to have half your device paid off . If you just bought a Note 4 now then in a year from now you will only owe $330 or so . So Tmobile is gonna give you $330 for a phone you could easily sell a year from now for over $400 . Keep your insurance , dump jump and put the $24 you save in a year for not having it plus the $400+ you can sell your Note 4 for and pay off your device when you want to Jump and put the extra $100 or so you have left towards your new phone. Put it this way even if you only get $350 for your Note 4 ( which would be on the very low end) you would still be coming out ahead. Why trade in an easy to sell device when you can sell it yourself ?No doubt about it that you are getting screwed by TMO when you pay for Jump . If you are on the Old Jump please disregard this message. the old Jump is worth it. Tmobile may still ask you to put a deposit on your new phone when you decide to jump . All jump does is pay off the remaing balance on your phone. Tmobile will still run a credit check when you get a new device.Just do the math and you will see why Jump is a Scam . Numbers don't lie put Big Business does. Anything they can to squeeze a few more dollars out of you a month.
Click to expand...
Click to collapse