Missing items from SD card? - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

So I transferred a bunch of music to the SD card in a folder named Music. Same with some movies in mkv format. When I go to access those folders in the phone with ES file explorer, the folders are showing blank with nothing in it, but if I plug the phone into the computer, they show up in file explorer.
I'm coming from a HTC Evo 3d so there is a little learning curve.

Maybe I can help
Maybe your phone just isn't detecting the files yet. Have you tried rebooting?

<R4ZYH4X0R said:
Maybe your phone just isn't detecting the files yet. Have you tried rebooting?
Click to expand...
Click to collapse
Also check to see if you can see them with SManager. For some reason I can see items there that I couldn't with ES

Related

not able to access phone memory

ok, so... issue is, i go into applications and into "my files" but i can only explore the SD card files, before, i was able to go through the phone files as well, and now i cant. even when i connect to the computer and sync, it only lets me look around the SD card files....
the problem is i have "some pictures" on the phone that need to be removed but not deleted, how can i put them on the SD card or straight to the computer???
Frenzifun said:
ok, so... issue is, i go into applications and into "my files" but i can only explore the SD card files, before, i was able to go through the phone files as well, and now i cant. even when i connect to the computer and sync, it only lets me look around the SD card files....
the problem is i have "some pictures" on the phone that need to be removed but not deleted, how can i put them on the SD card or straight to the computer???
Click to expand...
Click to collapse
Use Astro File Manager, or better yet Root Explorer if you're rooted. My Files is extremely basic.
Downloaded astro. Found the files but feel stupid because it ended up being in dcim on the sd card. Thank you very much for your help.
There's just one more issue,i tried copying a file from the sd card into the font folder of the phone but it wouldn't let me.any idea why?
Sent from my SCH-I500 using XDA App
Frenzifun said:
Downloaded astro. Found the files but feel stupid because it ended up being in dcim on the sd card. Thank you very much for your help.
There's just one more issue,i tried copying a file from the sd card into the font folder of the phone but it wouldn't let me.any idea why?
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
You need root access to do that, and Root Explorer, because RE uses Superuser and Astro does not.

Need help. I see multiple copies of the same file folder when connected to my PC.

Just like the title says. When I connect my A500 to the PC to copy a movie over I will see multiple copies of the folders on my external SD card (currently are three copies of the folders showing). The internal SD card is fine.
If I go to the last "copy" of the folder on the external SD, I can copy files to and from, but if I go to any of the copies, it hangs and I have to unplug the tablet from the PC and reconnect.
Anyone know how I can get rid of these extra copies? If I use Es file explorer on the tablet, everything is fine. It is only when I use windows explorer that I get this problem.
updated drivers?
shadowmikeshadow said:
updated drivers?
Click to expand...
Click to collapse
Drivers are latest.
I am getting ready to try an experiment. I am going to use windows explorer delete everything from the external SD while the tablet is plugged into the computer. I have a back up copy of all the files and I will re-copy them to the SD card (again using windows explorer) to see if it shows only one copy.
This must be a windows explorer thing since I only see one copy of everything when I am using Es file explorer on the tablet. I just find it amazing that no one else has had this problem before.

Music Files not moving

I have a LOT of music on my phone (40 GB) I try to be meticulous about labeling the files so I can find them quickly.
Some of my files were mislabeled. These are all on my external micro sD card. It won't let me change the files with my phone connected to the computer and opening via file explorer. I drag the file on to my desktop them rename. Then I delete the file on the SD card then drag the new renamed and/or new ID3 Tag bag into the SD card. The process goes with no problems. I then restart my phone. For some reason the file is relabeled properly but stays in the same position? Any help please. Also, any help why I can't rename directly on the device using file explorer or even change the ID3 tag? Was never this way with any other phone?
Thank You!
I forgot to mention I have the ZE551KL model my computer is Windows 10 operating system the files are in the correct order when I go into the file manager program is just the Music app that came with the phone is where the problem is.

Pics on SD Card Not Showing Up in Gallery

I have the Verizon variant and I'm experiencing an issue where only some of the images on my SD card are showing up in the gallery. I took the card straight from my V10. I have tried the following to no avail:
- Backed up files to PC
- Reformatted the card from the phone
- Replaced files
What's also weird is that if I take a pic with the camera it puts the image in the camera folder on the SD card with existing images but only the new one shows up.
Any ideas? Thanks in advance!
Sent from my VS995 using Tapatalk
I had an issue like that when I went from a Note 3 to 4. I looked in the card and found saved thumbnail image files and temp files. Once I removed all of those (while the card was in the PC) and then put the card back in the phone, it worked fine.
check the card to see if there no ".foldername" or ".nomedia" file in those directory
Thanks I tried both suggestions and they didn't work. I also wanted to mention that when I go into the stock file manager and attempt to open one of the images I get the flowing message:
Scanning media files..... Try again when scanning is completed
Sent from my VS995 using Tapatalk
mtjoy said:
Thanks I tried both suggestions and they didn't work. I also wanted to mention that when I go into the stock file manager and attempt to open one of the images I get the flowing message:
Scanning media files..... Try again when scanning is completed
Sent from my VS995 using Tapatalk
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Click to collapse
I had a similar issue, this is how I fixed it
Use Root Explorer or ES File Manager (Root explorer is my preference because it lets you have two directories side by side)
Navigate to the SD card, locate the folder(s) with the pics. Copy(not cut) all the folders and then paste them into your internal memory (in Root explorer I went to my downloads folder, created a new folder and stuck everything in there).
Then once everything is copied, format your SD card again. Then move everything back.
Once I did that, Gallery was able to see all my files.
Delete or do not copy the Android, data, Lost.Dir folders ... could be a permission issue
Kansatsusha said:
Delete or do not copy the Android, data, Lost.Dir folders ... could be a permission issue
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Just make sure any app you have set to save data to the SD card is backed up somewhere else or you will lose said data
nest75068 said:
Just make sure any app you have set to save data to the SD card is backed up somewhere else or you will lose said data
Click to expand...
Click to collapse
This too...lol if you did any App "Move to SD" will mess up those app so backup those app
nest75068 said:
I had a similar issue, this is how I fixed it
Use Root Explorer or ES File Manager (Root explorer is my preference because it lets you have two directories side by side)
Navigate to the SD card, locate the folder(s) with the pics. Copy(not cut) all the folders and then paste them into your internal memory (in Root explorer I went to my downloads folder, created a new folder and stuck everything in there).
Then once everything is copied, format your SD card again. Then move everything back.
Once I did that, Gallery was able to see all my files.
Click to expand...
Click to collapse
Thanks for the suggestion. This worked!
Sent from my VS995 using Tapatalk
The only drawback to copying back and forth is that it changes the "modified" date on the files and then makes them appear as new photos
Sent from my VS995 using Tapatalk
mtjoy said:
The only drawback to copying back and forth is that it changes the "modified" date on the files and then makes them appear as new photos
Sent from my VS995 using Tapatalk
Click to expand...
Click to collapse
Yeah that was the only drawback to doing that. I already have everything backed up to Google photos so all I did was not turn the back up on those folders on again and any new photos I've been creating new events/folders for them.
I just had this same problem. V20 didn't see my Mp3s or my pictures.
I just finished setting up my 200 gb card that came with my v10 promo last year but I had been using it in my tablet.
I went to the file manager and deleted lost.dir and everything is showing now! That's the only one I deleted and it was empty anyway. (unless there was something hidden in there)
I just spent 2 days setting this up and clearing stuff from my v10. I did my best not to panic when I finally inserted the sd and nothing changed!
Glad I had seen this thread!
mtjoy said:
I have the Verizon variant and I'm experiencing an issue where only some of the images on my SD card are showing up in the gallery. I took the card straight from my V10. I have tried the following to no avail:
- Backed up files to PC
- Reformatted the card from the phone
- Replaced files
What's also weird is that if I take a pic with the camera it puts the image in the camera folder on the SD card with existing images but only the new one shows up.
Any ideas? Thanks in advance!
Sent from my VS995 using Tapatalk
Click to expand...
Click to collapse
I have tried all of the solutions suggested. I have an LG v20. I have at 512GB SD card (phone supposedly supports up to 2GB) My file manager and most any photo gallery app will not see the pictures on the sd card. I have backed up, format and re copied. No change. I can see them in Google photos but I'm not even sure that it's looking on my phone rather than backed up photos in the cloud. This is frustrating.
Ok. I think I figured it out. My pic folder was a sub folder on my SD card. Beneath the pic folder were more sub folders to separate my photos. I moved the pic folder to the root of my SD card and the problem went away. I think there might be a limit to the number of sub folder depth for scanning. SD\MyDoc\PIC\(segregated folders) would not work. The only weird part is that it did find the videos in the segregated folders but no images. Strange. Regardless, everything shows up in attaching, file manager and gallery.
I just created a folder in the dcim folder called oldPics then moved all to that folder. Bam! Shows up in there own folder in gallery.
sd card issues..please help
having issues with sd card showing mp3 or pictures from my sd card. in the file explorer the files are there but in gallery or music player they are not. I have deleted the Android, data, Lost.Dir folders with no changes. Can anyone point me in the right direction with this?
thanks 949BFN I have tried your suggestions. still having the same issue. the files work fine from file explorer but not in their respective apps. I have downloaded about 10 apps between the gallery and sd card and none of them recognize the sd card. any other suggestions?
I had the same issue. Pictures on the SD Card (which came from a S7 Edge) were not recognised by the native Gallery app. (Quickpic did not have an issue displaying the pictures). I could however not get any app to recognise music (mp3's and playlists) on the same SD card.
After trying the suggestions in this thread, I realised that all one has to do, is to rename the folder to something else (I e.g. changed my "Music" folder to "Musicd". I forced closed all Music apps, reopened the apps and all the mp3's and playlists were immediately recognised. (Not sure if this step was actually necessary). I forced close the app again, changed the "Musicd" folder back to "Music" and all is well. All Music apps (including Google Play Music) no recognise the music and playlists on the SD Card)
I did the same with my "Pictures" folder and subsequently, the Gallery app picked up the folders. However, I now have an issue with the Gallery app crashing about 10 seconds after opening it I've tried all the usual stuff (clearing phone and the app cache); rebooting etc. with no luck so far.

Won't stop scanning media files

There's nothing wrong with the SD card I'm using. It works fine on my computer and on my v10. But for some reason on my v20 it is constantly scanning the sd card. Media files still show up but I cannot open them until the never ending scan ends. Also the music player also does not read the music on the card. I know this use to be an issue with older Android phones but I didn't expect my v20 to have this issue.
It says:
"Scanning media files... try again after scan is complete"
More details? App? Brand of sd card? Type of files? How do you have them organized? Do you have a .nomedia file where it shouldn't be? Etc.?
@rbiter said:
More details? App? Brand of sd card? Type of files? How do you have them organized? Do you have a .nomedia file where it shouldn't be? Etc.?
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200gb Lg Brand Micro SD. Using the stock file app . The pop up comes up on all types of media files.
I can still play files on es file explorer however apps such as black player and the stock music app do not recognize any media on the sd card unless I transfer it into the internal storage. I removed all .nomedia files from the card and the card works perfectly fine when plugged in to any other device.
Rexzon123 said:
200gb Lg Brand Micro SD. Using the stock file app . The pop up comes up on all types of media files.
I can still play files on es file explorer however apps such as black player and the stock music app do not recognize any media on the sd card unless I transfer it into the internal storage. I removed all .nomedia files from the card and the card works perfectly fine when plugged in to any other device.
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Click to collapse
Depending on how much media you have (hopefully less than available internal space) transfer everything to internal memory using es file explorer (or Root explorer - my preference) (avoid the Android folder - but backup any app data you have cause if any apps save their data to the sd card, it will be lost in this method along with any apps you installed to the sd card *just redownload them from play store*).
Then format SD card using phone.
Then transfer everything back to the SD card
FYI doing this changes the modified date of any photos/videos so the phone will think they're new. Only drawback of doing this. I had an issue with my Samsung 256gb card and that was the only way I could get it to fix.
I had to backup my files with my 200GB Sandisk to my laptop, format card for hahas, then retransfer back manually. Did my 90+GB of flacs while watching a movie and the other 40+GB overnight while sleeping.
I transferred stuff onto my 200gb SanDisk card that I had been using in my tablet. The files all showed in file Explorer but wouldn't show in gallery or music players.
There was a lost.dir folder on the SD card (along with others from the tablet) the folder seemed empty (didn't check for hidden files) I deleted the lost.dir folder and the phone can now see everything. (pictures all in gallery now as well as mp3s showing in music players)
Worked for me... Not sure if it will apply to your situation but I figured I'd share...
Same issue but different scenario
Hi All,
I am experiencing a similar issue with a specific app (only so far) - 9gag.
Whenever I download an image from their feed with the dedicated 'save' button, it will save it onto my internal storage (can't change the location of that via app), but it won't show in my gallery.
When I try to open the imaeg in the file explorer it says 'scanning media files... try again after scan is completed' - however, no matter how long I wait, I can't open it and it never becomes visible in the gallery.
I tried following things so far:
- reboot: it works, every time I reboot, all files are scanned and in the gallery, however, if I save further images, the new ones won't show up until I reboot again
- stop media scanning service and clear data: no effect
- rename folder: no effect
- rename file: this works, it shows up in gallery
- copy/move onto sd card: this works too, it shows up in gallery
As you can see, there ARE ways I can make the pics visible, but none of them is a sustainable way. I can't reboot or rename after each image I save, that's pure madness.
Any ideas what else I can try?
Oh and btw, all other apps do work, for example if I save files from screenshots, downloads, Line or WeChat, the phone does create a folder in the same way it does for 9gag and it is visible in the gallery with no problems, so it might be app specific? I also reached out to 9gag already but i don't think they will reply...

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