[Q] Air View broken in stock email app - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

So this is a weird little issue that started yesterday, same day I got my S4. Air View works fine for every app but the email app. Instead of the full text, I just see this chopped off little text bubble (see attachment). It happens on either of the two email accounts I have in the app, one exchange, one aol (yes, I am ashamed). Already tried to remove both the accounts, clear the app cache, clear app data, then re-add the accounts. Same thing. Wondering if anyone has seen this issue yet or if it's just me.
S4 is stock, no root, no nothing. Had already installed all apps and changed my launcher before the issue started. Can't think of anything off the top of my head that I changed directly before I noticed the problem. Any help would be appreciated, I get a lot of emails and would love to have this working again.

magnumburst said:
So this is a weird little issue that started yesterday, same day I got my S4. Air View works fine for every app but the email app. Instead of the full text, I just see this chopped off little text bubble (see attachment). It happens on either of the two email accounts I have in the app, one exchange, one aol (yes, I am ashamed). Already tried to remove both the accounts, clear the app cache, clear app data, then re-add the accounts. Same thing. Wondering if anyone has seen this issue yet or if it's just me.
S4 is stock, no root, no nothing. Had already installed all apps and changed my launcher before the issue started. Can't think of anything off the top of my head that I changed directly before I noticed the problem. Any help would be appreciated, I get a lot of emails and would love to have this working again.
Click to expand...
Click to collapse
it took a bit of time to get used to.....have you try to disable and reenable the airview option in settings?
my video application did that one or twice......all i did was reenabling it again....and now its working....

Ambrosios said:
it took a bit of time to get used to.....have you try to disable and reenable the airview option in settings?
my video application did that one or twice......all i did was reenabling it again....and now its working....
Click to expand...
Click to collapse
Yeah I did, but I found out what was actually causing it. I was using Light Flow for my notifications and didn't know about the existing issues when you enable it in the accessibility options.
FOR THOSE WHO DON'T KNOW about the problem caused, basically there is a known glitch when you try to turn on Light Flow under the accessibility options. It will try to turn on TalkBack, but only some of the TalkBack functions work, which made it hard to diagnose. Turning on TalkBack, disabling all the settings, and turning it back off won't help, neither will disabling the app. Since TalkBack disables settings such as Air View, some of the functionality is lost when you turn the settings back on. The author of Light Flow knows about the issue and is trying to work on it according to an in app message I glazed over the first time. In the meantime, plenty of other notifications still work if you don't turn on accessibility.
Thanks for the response though, hopefully this info will help others.

I have the exact same issue, except light flow isn't installed. Any other ideas?

Anyone have any ideas?

Tripledrop said:
I have the exact same issue, except light flow isn't installed. Any other ideas?
Click to expand...
Click to collapse
Could you have something else installed that's causing the issue? I would disable it, reboot, and try again.

I suppose there's always the possibility something else is effecting it, but unsure what! Tried what you suggested and still not working

The way I fixed the talkback issue was to freeze both Google and Samsung text-to-speech in titanium backup.
I've still never seen air view work anywhere but in the browser though. Maybe there is a setting buried somewhere, I only discovered yesterday that the toggles in motion and gestures settings also have sub-menus with settings for individual features (and also when you tap a feature name and then 'try it' there can be more settings like sensitivity for motion zoom and pan).

Do any of you have a pebble? That'd s what was causing the issue for me. Basically if if talkback is being utilized, airview will not work.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

magnumburst said:
So this is a weird little issue that started yesterday, same day I got my S4. Air View works fine for every app but the email app. Instead of the full text, I just see this chopped off little text bubble (see attachment). It happens on either of the two email accounts I have in the app, one exchange, one aol (yes, I am ashamed). Already tried to remove both the accounts, clear the app cache, clear app data, then re-add the accounts. Same thing. Wondering if anyone has seen this issue yet or if it's just me.
S4 is stock, no root, no nothing. Had already installed all apps and changed my launcher before the issue started. Can't think of anything off the top of my head that I changed directly before I noticed the problem. Any help would be appreciated, I get a lot of emails and would love to have this working again.
Click to expand...
Click to collapse
I am using LG Tone+ wireless headphone with n9005 and because I enabled its application in the accessibility options, this error happened to me.
Please check any application that might be installed and enabled under the services under accessibility options and disable/ enable until you find the one that causes this problem.
Hope this would help.
btw, thanks guys for the tip, it gave me the idea

mofahmy said:
I am using LG Tone+ wireless headphone with n9005 and because I enabled its application in the accessibility options, this error happened to me.
Please check any application that might be installed and enabled under the services under accessibility options and disable/ enable until you find the one that causes this problem.
Hope this would help.
btw, thanks guys for the tip, it gave me the idea
Click to expand...
Click to collapse
Thanks mofahmy, but you'll see that I figured this out months ago. Also a note for any Light Flow users still having the issue, newer versions of Light Flow and GS4 roms have fixed the glitch.

Related

Voice in the gallery and the browser?

I have a problem concerning some voice which appearce in the browser and the gallery. When im in the browser and I press something the voice tells me what I have pressed, and in the gallery when, for example, I multiselect pictures in tells me my action. Driving mode is disabled, TalkBack- deleted, I searched everywhere but I couldn't find anything. Does anyone knows how can I turn this stupid voice off, because it is driving me crazy...
Voice in Browser
derWolf_ said:
I have a problem concerning some voice which appearce in the browser and the gallery. When im in the browser and I press something the voice tells me what I have pressed, and in the gallery when, for example, I multiselect pictures in tells me my action. Driving mode is disabled, TalkBack- deleted, I searched everywhere but I couldn't find anything. Does anyone knows how can I turn this stupid voice off, because it is driving me crazy...
Click to expand...
Click to collapse
By chance are you using Lightflow. That's what was causing that same thing on my phone.
Yes, I do. I should remove it then?
Voice in Browser - Lightflow
derWolf_ said:
Yes, I do. I should remove it then?
Click to expand...
Click to collapse
That's what I did and it went away.
Yes, now it is fine. Although I liked the program. Is there a way in which I can leave it without the phone talking to me?
I am getting the same issue but I am not using lightflow - anyone else have any ideas as this driving me up the wall!!
Lightflow
derWolf_ said:
Yes, now it is fine. Although I liked the program. Is there a way in which I can leave it without the phone talking to me?
Click to expand...
Click to collapse
Unfortunately not that I found. Sorry. I too like it, but had to delete it.
I found the issue. Similar to the other issues, the problem is that my phone is paired with my pebble watch. It looks like the accessibility options are causing this issue.
Sent from my GT-I9505 using xda app-developers app
I've found a solution!
Everytime you activate something like lightflow or other apps (like pebble pairing and so on) talkback gets "half" active. I deleted talkback and both pre-installed text-to-speech engines. now everything work fine. But I don't know if other apps that use text-to-speech are affected. I don't use any.
In a german android forum a found a same thread for the Galaxy SIII so it seems it's a Samsung or Google related bug (on Android 4.1.x and above). On my S2 with 4.0.3 nothing like that happend. Maybe I can test it with the 4.1.2 firmware in a few days.

Whatsapp notification woes driving me crazy!

So after being a long time apple user and long time iTunes hater ... I managed to sell my iphone 4 and bought a samsung galaxy S4, did the same for my other half...
Keep in mind, this is a brand new, no-root, default phone.
The issue basically is notifications, for whatsapp ( at the moment since I haven't set up anything else that requires push, besides gmail). The issue is once I turned the screen off, either manually or by itself. whatsapp notifications randomly stop arriving until I turned on the screen, completely close the app and open it again, the same goes for 2 other devices ( 3 in total), this happens with wifi or mobile data
Device #1. new s4,
Device #2 new s4
Device #3 Samsung galaxy young running 4.1.2 JB.
Now, device #3 belongs to a friend of mine who told of these issues a couple of months ago, however I did pay attention as I just figured it was network connection or wifi or whatever be it.
I've googled the hell out of this and it is apparently an android issue:
it's not telco related in my case, because i had NO ISSUES on my iphone 4 nor my best half's 4s.
Anyway, hopefully someone here has been through something similar and been able to fix it? I've searched the forums and there's apparently a widespread issue, but not fix as of 4.2.2?
New to the forum, I originally posted this here
neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/[/url]
emailed whatsapp support
I emailed whatsapp support, got and automated response, i'll post if I get any updates
Jul 08 13:28 (PDT)
Hi,
I just recently switched to a samsung galaxy s4 ( two actually, one for me,
one for GF), before that we used iphone 4 and 4s, never had an issue with
whatsapp notifications until I switched this passed friday. The issue is
once the phone goes into sleep mode, be it mobile data or wifi, I have to
force close the app and open again to receive notifications that I got
hours ago if I don't continously check.
I've googled the hell out of it and found your FAQ, as well as plenty other
sites with the same issue except no solution.
From your FAQ:
1. tried re-installing directly from direct download link (
http://www.whatsapp.com/android/current/WhatsApp.apk) and not from play
store
2. tried rebooting.
3. notifications are set properly
4. google+ is disabled ( hangouts) ( tried enabling it, same result)
5. Wifi is set to always on.
Note this is on stock, brand new phones and apparently it's a wide spread
issue:
http://forum.xda-developers.com/showthread.php?t=2356052
http://forum.xda-developers.com/showthread.php?t=2351753
http://www.neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/
Anyway, emailing you guys, because I've basically given up google searching
and asking in forums.
Click to expand...
Click to collapse
Their automated response was:
Hi,
Thanks for contacting WhatsApp. We are working on answering everyone's question as soon as possible. In the meantime, please look at our FAQ to see if your question is answered there.
FAQ page: http://www.whatsapp.com/faq/
Below are the answers to some commonly asked questions:
1. What are WhatsApp's subscription fees?
http://www.whatsapp.com/faq/en/general/23014681
2. Why can't I connect to WhatsApp?
http://www.whatsapp.com/faq/en/general/21092998
3. Can I recover deleted messages?
http://www.whatsapp.com/faq/en/general/21197296
If you submitted a suggestion, thank you very much for sharing your feedback. Please note that we cannot comment specifically about plans and developments, but we value your feedback and have taken note of your suggestion.
To add any updates to your request, please respond to this email. We are here to help!
Thanks!
WhatsApp Support Team
Interested in translating for us? Please visit http://translate.whatsapp.com
Take a look at our FAQ: http://www.whatsapp.com/faq/
Click to expand...
Click to collapse
Are you using it on Wi-Fi or 3g? If Wi-Fi, Is it possible that your Wi-Fi is going into poWer save mode or something
Sent from my GT-I9505 using Tapatalk 4 Beta
AMoosa said:
Are you using it on Wi-Fi or 3g? If Wi-Fi, Is it possible that your Wi-Fi is going into poWer save mode or something
Sent from my GT-I9505 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Sadly, both
Do you lock the screen while whatsapp is open? Or do you choose whatsapp and then lock the screen?
If whatsapp is still running and on the screen, and you lock the screen, it's like the app just stops checking.. I've had this with multiple phones and its a whatsapp problem, not the phone.
ilabs said:
Do you lock the screen while whatsapp is open? Or do you choose whatsapp and then lock the screen?
If whatsapp is still running and on the screen, and you lock the screen, it's like the app just stops checking.. I've had this with multiple phones and its a whatsapp problem, not the phone.
Click to expand...
Click to collapse
Both.
So basically your solution was leave whatsapp on screen and push lockscreen?
Draconian Guppy said:
Both.
So basically your solution was leave whatsapp on screen and push lockscreen?
Click to expand...
Click to collapse
No, the opposite. For me, whatsapp only worked and checked for msgs if i closed the app and then locked the screen. I would usually come back to the homescreen or something. But if i locked over whatsapp, it would stop checking or take a really long time.
But since you say you've done both, I'm kinda stumped.
ilabs said:
No, the opposite. For me, whatsapp only worked and checked for msgs if i closed the app and then locked the screen. I would usually come back to the homescreen or something. But if i locked over whatsapp, it would stop checking or take a really long time.
But since you say you've done both, I'm kinda stumped.
Click to expand...
Click to collapse
Well this is how i fix whatsapp after it goes coocoo, close app, then open again,
Draconian Guppy said:
Well this is how i fix whatsapp after it goes coocoo, close app, then open again,
Click to expand...
Click to collapse
Which means whatsapp is usually open when you lock the screen, am I correct?
ilabs said:
Which means whatsapp is usually open when you lock the screen, am I correct?
Click to expand...
Click to collapse
Yup
Draconian Guppy said:
Yup
Click to expand...
Click to collapse
The try backing out of whatsapp before locking the screen. That should fix your problem. Its a whatsapp issue.
ilabs said:
The try backing out of whatsapp before locking the screen. That should fix your problem. Its a whatsapp issue.
Click to expand...
Click to collapse
I have tried that as well :/
Currently trying to installing .763, updated from .762, but whatsapp servers are probably getting busted as can't even verify my number.
Bro install Whatsapp+.
Google and download the apk,install and see if it helps.
If not, the only way is to root the S4 and install push notification fixer from play store. It modifies andriod to check for msges every 5mins. That will solve your problem for sure.
Sent from my C6502 Pac Rom using XDA Premium HD app
babylordx said:
Bro install Whatsapp+.
Google and download the apk,install and see if it helps.
If not, the only way is to root the S4 and install push notification fixer from play store. It modifies andriod to check for msges every 5mins. That will solve your problem for sure.
Sent from my C6502 Pac Rom using XDA Premium HD app
Click to expand...
Click to collapse
Hey mate,
I've probably tried all apps or methods by insanity to try getting this problem fixed. Unfortunately, nothing positive turned out.
Now I'm trying to off my screen when whatsapp is open, however, I still think it's unbelievably stupid to do so even if it works to get push notification. How can I go back to whatsapp whenever i wanna put the phone back in my jeans pocket? It then seems whatsapp would become the new homescreen?!?!?
Anyone got a real solution to this???
Also having this problem. Screen off, screen on - sometimes whatsapp just doesn't want to receive/send messages. Other times it's working properly.
Have you guys disabled Samsung Push? Have you disabled any system apps at all? Also, do you have the problem even when your phone has a good signal?
I'm also trying to find out the reason for this problem.
frrlod said:
Also having this problem. Screen off, screen on - sometimes whatsapp just doesn't want to receive/send messages. Other times it's working properly.
Have you guys disabled Samsung Push? Have you disabled any system apps at all? Also, do you have the problem even when your phone has a good signal?
I'm also trying to find out the reason for this problem.
Click to expand...
Click to collapse
I do disable some system app like weather, finance and stuff like those. To me, what I can confirm is the independence of problem from the signal strength since I've been using the same service provider before upgrading to Jelly Bean and there used to be problem free with the push notification.
This is the result I got last night:
- open whatsapp -> close whatsapp -> homescreen -> screen off = no push
- open whatsapp -> close whatsapp -> free ram -> screen off = no push
- open whatsapp -> screen off = push
Conclusion:
- it is not related to free ram
- it is the problem that the andriod system turn off the app upon screen off (or sleep)
Plus.
I tried installing Push Notification Fixer to introduce "heartbeat" to maintain the connectivity, unfortunately, it DOES NOT work in my case.
Let's keep in view the development. At least we are not alone and hope either Whatsapp or Google can fix this.
Check out this thread:
http://forum.xda-developers.com/showthread.php?t=2357417
It's a thread which guides you how to disable some allegedly useless google services in order to save battery life when idle. It works, but I think it might have been what's caused my whatsapp to go crazy. I even asked in the thread and some others have the same problem.
But if most other people in this thread haven't disabled said google services, that doesn't make any sense.
Mate. Trust me i know this issue exist on all andriod. i googled the hell out of it because i quarrelled with my partner a few times due to delay in replies. its just the way the kernel is written for stock andriod. you can try everything but it wont work. your only solution is to root and install push notification fixer from play store.
Sent from my C6503 using XDA Premium HD app
This isn't an issue with android it's an issue with whatsapp. Every android phone I've ever owned has had this issue with whatsapp. Whatsapp need to update their app so it still notifies if it was the last app open whilst the screen locks.
I just press home after I reply and let it lock its second nature to me. The bug is in whatsapp where if it is the last displayed whilst screen lock notifications don't work. You could try changing the conversation tone that might help.
mox123 said:
This isn't an issue with android it's an issue with whatsapp. Every android phone I've ever owned has had this issue with whatsapp. Whatsapp need to update their app so it still notifies if it was the last app open whilst the screen locks.
I just press home after I reply and let it lock its second nature to me. The bug is in whatsapp where if it is the last displayed whilst screen lock notifications don't work. You could try changing the conversation tone that might help.
Click to expand...
Click to collapse
That's wrong... It was perfectly fine, instantly receiving whatsapp messages in my phone no matter what. Something I've changed caused it to stop working.
My problem isn't only the notifications, it's the actual whatsapp messages aswell. Something killed the Whatsapp wakelocks, now my whatsapp isn't causing any wakelocks and when the phone is idle it does not check for messages.

Hangouts SMS crash [solved]

Problem
-------------
Hangouts crashes trying to send SMS after 4.4.3 upgrade. 3rd Party apps do the same. As soon as you start typing hangouts crashes.
You disabled "Messaging" before the upgrade and can't re-enable it. "Enable" is grayed out in the Settings->Apps menu.
Solution
---------
In the Settings->apps menu - the 3 dots menu has a "Reset App Preferences" option. It re-enables ALL disabled apps. This will fix sending SMS/MMS. You can't have it disabled in 4.4.3 safely.
superm1 said:
Anyone else noticing hangouts crashing whenever you try to type out an SMS? I can't seem to send them at all now. It crashes as soon as I start to type.
Happened right after 4.4.3 upgrade. I tried to clear hangouts data but to no avail.
Click to expand...
Click to collapse
Please post questions in Q&A for the sake of consistency =)
superm1 said:
Anyone else noticing hangouts crashing whenever you try to type out an SMS? I can't seem to send them at all now. It crashes as soon as I start to type.
Happened right after 4.4.3 upgrade. I tried to clear hangouts data but to no avail.
Click to expand...
Click to collapse
Also it sounds just like this here: https://productforums.google.com/forum/#!topic/hangouts/4i6nKG-d2_M
But I don't have delivery reports and I can't enable messaging. It's disabled in settings->apps.
scorpion667 said:
Please post questions in Q&A for the sake of consistency =)
Click to expand...
Click to collapse
Sorry, can you move this to Q/A? My bad.
OK I found a fix. In the apps menu - the 3 dots menu has a "Reset App Preferences" option. It re-enables ALL disabled apps. Not ideal since I'll have to re-disable the others I don't want. But at least it gets messaging re-enabled.
That makes SMS work again oddly enough. Just need to deal with having a "messaging" app in the drawer that I don't use I guess.
superm1 said:
OK I found a fix. In the apps menu - the 3 dots menu has a "Reset App Preferences" option. It re-enables ALL disabled apps. Not ideal since I'll have to re-disable the others I don't want. But at least it gets messaging re-enabled.
That makes SMS work again oddly enough. Just need to deal with having a "messaging" app in the drawer that I don't use I guess.
Click to expand...
Click to collapse
Nice! Thanks for posting the fix, could come in handy for me once I switch to 4.4.3 as I have 68 services/apps frozen =P
I also had this issue. I factory reset, which is usually a decent idea after updates. It definitely had something to do with messaging being disabled and I couldn't reenable it either. Glad you found an alternate fix, loving the update so far
SymbioticGenius said:
I also had this issue. I factory reset, which is usually a decent idea after updates. It definitely had something to do with messaging being disabled and I couldn't reenable it either. Glad you found an alternate fix, loving the update so far
Click to expand...
Click to collapse
Yeah if I had been rooted and done titantium backup recently, that would have been my approach too. I didn't want to have to redo all my apps and settings etc. Glad I didn't have to.
I didn't use TiBu to restore. It's weird but this phone is the first that I don't really back things up like I used to. Mostly cause I have no risk of breaking stuff via flashing nightlies and the like. I've had iffy experiences restoring old data on to new builds so I started from scratch. So far so good.
Yeah I had this too. After the update, i could receive but not send SMS/MMS. Had the stock app previously disabled and then the enable button was gone. Drove me absolutely crazy last night and most of today. Tried half a dozen SMS apps and even downloaded two entire Roms to get their MMS.apk and try to install them (which did not work at all). Even deleted all my messages with an SMS backup app. Nada. Moto support (obviously bad idea) said to clear cache for entire phone, which totally could have worked but was completely unhelpful. I did dozens of Google searches about it and came up empty every time. I was just about to give in to a factory reset, which I consider the my last resort, and I checked the action overflow in the disabled apps section and found the "reset app preferences". Then just browsing XDA for battery tips a few minutes later, I came across then. I even checked the Dev section earlier. But I guess I should have checked general. Thanks for putting this out there for others to find.
Thanks for this solution. Made life better for me. I guess 4.4.3 doesn't allow us to disable the messaging app.
You are the man! I thought I was the only one having the problem. Thank you! :good:
me too. I can't believe it took me this long to find this thread. Not being able to send texts was a bummer. I was using some feature called "voicemal.":silly:

Google now cant access microphone

So i use "ok google" a lot and have on all of my phones. But i constantly am having issues with my Nexus 6p, it will simply not work and when i press the mic button on the google search widget it tells me "cannot access microphone" a reboot fixes it or simply waiting a little bit then it will work again. It's anyone else having this problem??
Haven't seen this one personally. That sucks sorry.
I had that problem when I had cortana. It had taken priority. Prior phone though.
Sent from my Nexus 6P using Tapatalk
dislplin01 said:
So i use "ok google" a lot and have on all of my phones. But i constantly am having issues with my Nexus 6p, it will simply not work and when i press the mic button on the google search widget it tells me "cannot access microphone" a reboot fixes it or simply waiting a little bit then it will work again. It's anyone else having this problem??
Click to expand...
Click to collapse
Unless you specify what is installed on the phone, what ROM, etc.
It's difficult to help.
I would start disabling the apps I installed prior to this happening.
tech_head said:
Unless you specify what is installed on the phone, what ROM, etc.
It's difficult to help.
I would start disabling the apps I installed prior to this happening.
Click to expand...
Click to collapse
Yea sorry, stock no special add ons and minimal app, facebook, instagram, ect very simple i have other phones and tablets to play i keep this guy stock for now
i have this problem too occasionally. a reboot fixes.
as someone else already mentioned, i suspect some other program is taking over the mic but i haven't figured out which one yet.
what's weird is that only okay google and the home screen search bar mic is busted when this happens. i can still use the mic to search in chrome and to do anything else (like write a text or whatever).
anyway, keeping an eye on this thread in case anyone figures out what the guilty app is.
May try going to app settings for the Google app (press and hold on it in the app drawer and drag it to app info is the fastest way)
And then go to permissions. Mic should be on. If it's not turn it on. If it is on, try turning it off then back on?
Sent from my Nexus 6P using Tapatalk
Do any of you have Smart Lock with Trusted Voice enabled?
Same Issue
I also have this issue. My phone is non rooted. Only broken through the search widget. I was using nova launcher. Now using google launcher to see if that cures the issue. So far so good. Will now download my common used apps and see if anything breaks it. I really hope it was'nt Nova. I'll cry. I did speak to Google and they will replace the phone under warranty but I am going to test first anyways. I won't be returning my phone to google anytime soon as they want to pre authorize another charge on my credit card to ship me the device well behold I don't have enough available credit for a pre auth. Said they have no other options. So if your phone is under warranty and needs to be replaced make sure you have a good credit limit. I even offered to send them my phone before they sent me the new one but they said I cannot do that. So upset with google right now and their returns.
I had the same issue as OP, as recent as this past weekend. I was stock/normal rooted, no special launcher, no cortana. Microphone worked fine for speakerphone, but i could not use voice search on Google now on my phone, my moto watch, or android auto in my car. Weird how one issue spans three devices.
google searches yielded nothing. i deleted tons of apps and nothing. i went ahead and just flashed the whole stock rom, and it works normal now.
Check the permissions settings.
I am having the same problem as the OP. Glad to know I'm not alone.
Sent from my Nexus 6P using Tapatalk
Reading the thread, had anyone solved this problem? I took the advice on checking the permission settings and found that all permissions are allowed except for storage and camera (or was it contacts? I don't remember exactly, both of them are lcoated closely). Anyhow, I decided to just allow all permissions, walla it seemed to have solved the problem, I pressed my finger on the microphone at the back of the phone and said "ok google" and it responded. Can anyone else try to see if this works?
This new permission structure has its fair share of problems, I have plenty apps crashing because of only partial permission allowed, Skype being one of them

HELP - Notifications not coming through when screen is off

Hi everyone,
I've been having a very strange problem for a couple of days now. Whenever my phone's screen is off and the phone has been idle for some time, I don't receive notifications anymore. Facebook notifications don't work at all, no matter whether the phone is active or not, but I also don't get FB Messenger and WhatsApp notifications. Sometimes they come through as soon as I turn on the screen, and sometimes I only see them when I open the respective app. I didn't mess with app permissions, and I also have set each app to "important" in the notification settings. It also doesn't seem to matter whether I'm on WiFi or on mobile data.
Gmail, SMS and calls don't seem to be a problem, although I sometimes have a feeling that emails come through to my phone with a considerable delay, as compared to my Gmail inbox on my computer.
The strange thing is, when I had the phone all new, everything worked as it should and I received ALL notifications from EVERY app IMMEDIATELY when they came in. This issue with notifications no longer coming through started occurring a couple days ago after I had first flashed the Boeffla Kernel (though I'm not sure if it has anything to do with that.) So I went back to the stock kernel, but the problem was still there. Then I re-flashed my original Nandroid backup from when I had first flashed TWRP, in order to set the system back to "stock", wiped data and cache, re-installed every app (the critical ones, i.e. Facebook, Messenger and WhatsApp, via Play Store, and the non-critical ones via Titanium Backup), and the problem is still there. I've done this three times now, to no avail.
My phone is rooted and I have Xposed installed, I'm using SuperSU and a number of root apps such as 3c Toolbox, Le DPI Changer and Font Installer. 3c Toolbox is set to clear caches on every reboot. As for Xposed, I use only VibrateMode to change the notification slider from all/important/none to all/vibrate/none, and GravityBox to center the clock in the status bar and to set the volume buttons to skip tracks on long press. I also have Glimpse Notifications installed so that the screen lights up when a notification comes in.
The funny thing is, notifications not coming through is one of the reasons I switched to the OPT from the Huawei Mate 7, where this issue was due to power management settings by Huawei. Since I'm now back on the stock kernel and have also no power saving apps such as Greenify or Amplify enabled, I am really out of ideas as to why this happens. The next step is to flash a fully stock OOS 2.1.2 (my Nandroid backup is already rooted and with my Google account set up), wipe data and cache, and re-install every app again.
Does anyone here have any idea what the problem (and the solution to it) might be?
UPDATE: After I wrote the last sentence, I received two messages simultaneously, one from Messenger and one from WhatsApp. I was at home and on WiFi, and both coming in at the same time must mean that the phone receives push notifications in fixed intervals, since the sender of both messages was the same person and sent them consecutively, i.e. with at least a minute in-between. Now I am especially confused since a) they came through at all, even though the screen was off and the phone had been idle for at least 15 minutes, and b) they came through at the same time, which was definitely not the time when they had been sent.
The confusion is complete now ... any input is appreciated. Thanks in advance!
The problem persists. Today for half a day I received all notifications, after that once again only when I turned on the screen or opened the respective app. WiFi all the time, no settings changed in between.
This really annoys me to no end. I don't own an expensive smartphone so it doesn't work as it should. I never had any troubles like this with my old Sony Xperia V. Then again it ate through a full battery in half a day ...
Are you sure you are not using any applications like greenify / amplify or powernap which would hibernate your applications ?
mdaamir1989 said:
Are you sure you are not using any applications like greenify / amplify or powernap which would hibernate your applications ?
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Yes. As I said, I reflashed my original (rooted but otherwise unaltered) Nandroid backup and then reinstalled all apps, and am not using anything that could interfere with apps receiving notifications.
The order in which notifications come through automatically vs. only when I activate the display or open the respective app also doesn't seem to follow any regularity ... sometimes it works as it should, sometimes it doesn't.
As for Facebook notifications, I somehow have a feeling this is a specific FB-related problem. But as for Messenger, WhatsApp and now also Instagram as I've noticed, it's all the same issue as described in my original post. The only exception really seems to be Gmail, which always notifies me of new emails.
EDIT: All these apps have unaltered permissions, i.e. are allowed to keep the phone awake, and all apps are set to "important" for notifications, so this doesn't seem to be the issue either.
EDIT 2: I also installed push notification fixer to see what interval is set for the GCM services, and it's set to 5 minutes on WiFi and 6 minutes on mobile data. So that also can't be the issue.
Could the screen not lighting up when a notification comes in have something to do with deep sleep, possibly? But then why does it work for Gmail???
vonotny said:
Yes. As I said, I reflashed my original (rooted but otherwise unaltered) Nandroid backup and then reinstalled all apps, and am not using anything that could interfere with apps receiving notifications.
The order in which notifications come through automatically vs. only when I activate the display or open the respective app also doesn't seem to follow any regularity ... sometimes it works as it should, sometimes it doesn't.
As for Facebook notifications, I somehow have a feeling this is a specific FB-related problem. But as for Messenger, WhatsApp and now also Instagram as I've noticed, it's all the same issue as described in my original post. The only exception really seems to be Gmail, which always notifies me of new emails.
EDIT: All these apps have unaltered permissions, i.e. are allowed to keep the phone awake, and all apps are set to "important" for notifications, so this doesn't seem to be the issue either.
EDIT 2: I also installed push notification fixer to see what interval is set for the GCM services, and it's set to 5 minutes on WiFi and 6 minutes on mobile data. So that also can't be the issue.
Could the screen not lighting up when a notification comes in have something to do with deep sleep, possibly? But then why does it work for Gmail???
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I could suggest you one more thing. Its a shot in the dark .
Could you check "Keep Wi-Fi on during sleep" in you advanced Wi-Fi settings ?
If the above is not a problem then out of ideas buddy. As a last option you could clean flash by wiping everything and just install whatsapp and other apps in which you are facing a notification delay. If it works then there could be some other application interfering , it it doesn't then i am not sure what it could be.
mdaamir1989 said:
I could suggest you one more thing. Its a shot in the dark .
Could you check "Keep Wi-Fi on during sleep" in you advanced Wi-Fi settings ?
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That's not it, but thanks for the suggestion.
mdaamir1989 said:
If the above is not a problem then out of ideas buddy. As a last option you could clean flash by wiping everything and just install whatsapp and other apps in which you are facing a notification delay. If it works then there could be some other application interfering , it it doesn't then i am not sure what it could be.
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Yeah, that's pretty much my last resort. Currently, I'm trying to see if it makes a difference whether I keep FB Messenger and WhatsApp "open" in the recent apps menu.
try setting the refresh intervals in push notifications fixer to 1 minute
persian99 said:
try setting the refresh intervals in push notifications fixer to 1 minute
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I could try that, you're right - I didn't yet because I didn't want to sacrifice battery life too much ... but I could give it a shot for at least one charging cycle and see what the effect is. Thanks!
vonotny said:
I could try that, you're right - I didn't yet because I didn't want to sacrifice battery life too much ... but I could give it a shot for at least one charging cycle and see what the effect is. Thanks!
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i do remember reading some time ago that these intervals do not impact the battery life, but you could test for yourself just to be sure
So, currently most notifications are working again for me, for whatever reason. Facebook being the big exception, of course. Might have to do with keeping the apps opened in the multitasking overview. If that's what it takes, then fine ...
I've got a OPT for few day, i have same issue......anyone experience this problem? any solution? is it 2.1.2 problem?
GARYKNVB said:
I've got a OPT for few day, i have same issue......anyone experience this problem? any solution?
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Which app? Only Facebook, or other apps as well? For me it's working now, but I can't say why exactly. I use a number of tweaks on my phone (root, Xposed framework etc.) so I can't definitely say which of my apps cause issues and which fix them again.
As for Gmail, it appears that when there's already a notification for an email and a little later another one comes in, it won't play a sound or vibrate. That seems to be standard behaviour but I find it VERY annoying, even though I set Gmail to notify me on EACH incoming email.
despite suggesting a fix i seem to be experiencing the same problem as well. it happens on both wifi and mobile data so you cant blame any settings. my best guess would be its because of the latest update. gonna have to backup my data and revert back to the older firmware to solve this issue.
@vonotny have you found a solution? im experiencing the same problem after updating to 2.2.0
persian99 said:
@vonotny have you found a solution? im experiencing the same problem after updating to 2.2.0
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Not really, no. Mine are currently working again, after I re-flashed the stock system and set up everything again step-by-step. It's possible that some app or tweak or setting caused the issue, but I couldn't find out which one.
vonotny said:
Not really, no. Mine are currently working again, after I re-flashed the stock system and set up everything again step-by-step. It's possible that some app or tweak or setting caused the issue, but I couldn't find out which one.
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i suspected it could be because of restoring apps from titanium backup directly instead of downloading and installing them from the play store first, but even with that i still face the same problem. currently on oxyslim. come to think of it, could it be caused by the power tweaks? did you use them before when you faced the problem?
Same problem here on OOS3.0.1. Inbox and WhatsApp messages don't often come through until I turn on the screen. Completely stock. Didn't have the problem on CM13, I think. It's really annoying because I can miss a lot of important emails from work. Even put the apps I want in No Battery Optimization mode. No help really.
i have the same problem. I'm on OOS3.0.2 with Cyanoxy. Can anyone help?
Same problem here...
What the F?
This device is almost a year old and I still can't use it as PHONE. I am not asking for some fancy stuff, but fixing the gigantic bugs that are preventing me from even using this daily.
Fix for those willing to tweak the system: install the latest Boeffla kernel, it has an option to turn off doze.

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