[Q] Nook Color Stuck Key - Nook Color Q&A, Help & Troubleshooting

Hello,
I have a Nook Color 8gb first gen that I have put CM 10 (10-20130414-nightly-encore) on. My problem is that sometimes the tablet seems to take on a life of its own and what it seems to be doing is to be persisting screen taps. So for example you will be typing with the on screen keyboard and all of a sudden it will keep hitting a key even while your not still touching the screen. This also occurs while playing games the game will keep on playing even while your not tapping the screen again I think it is persisting previous taps.
I have tried two CM 10 builds with no luck. I have cleaned the screen - no luck. I have rebuilt the tablet - no luck.
I was wondering if anyone else had the same issue and how they resolved it if at all?
Thanks

Check out Nook Screen Recalibrate from the market and make sure the screen is very clean. I know you said you cleaned it but they can be really picky.
Sent from my HTC Fireball

wmuflyer said:
Check out Nook Screen Recalibrate from the market and make sure the screen is very clean. I know you said you cleaned it but they can be really picky.
Sent from my HTC Fireball
Click to expand...
Click to collapse
Thanks I recalibrated the screen and tried it for a few weeks. Strange thing is that for a little while the frequency of the stuck key problem went down but it still happens. Not sure if there is anything else I can do might try a new Cyanogenmod build but I don't think that is the problem I have a kindle fire that has Cyanogenmod on it with no problems so maybe just the device.
Thanks

Related

"Ghosting" problems

Hi!
My Kindle Fire have started(or always but I haven't noticed) to keep old items that are closed on the screen.
For example, if I start Opera and browse around for a few minutes you can still see the menu bar on the homescreen. Not very well but with 90% transparancy or so. It stays there for 30-200 seconds. What I have noticed these ghosting things are only (or at leat more appearent)at the edges of the screen.
Could this be a software error or is it guaranteed a hardware failure in the screen. That would be really lame..
By the way, I'm running CM7 by JackpotClavin. Can't remember exactly which version, it has got the sound and it's not the latest.
Thanks for the future answers
Masssy said:
Hi!
My Kindle Fire have started(or always but I haven't noticed) to keep old items that are closed on the screen.
For example, if I start Opera and browse around for a few minutes you can still see the menu bar on the homescreen. Not very well but with 90% transparancy or so. It stays there for 30-200 seconds. What I have noticed these ghosting things are only (or at leat more appearent)at the edges of the screen.
Could this be a software error or is it guaranteed a hardware failure in the screen. That would be really lame..
By the way, I'm running CM7 by JackpotClavin. Can't remember exactly which version, it has got the sound and it's not the latest.
Thanks for the future answers
Click to expand...
Click to collapse
My Kindle and my wife's Kindle do the same thing, it will actually do it on any part of the screen.
airmaxx23 said:
My Kindle and my wife's Kindle do the same thing, it will actually do it on any part of the screen.
Click to expand...
Click to collapse
Weird, seems like a lot of people got this problem. Seems like some people on the official Amazon forum have confirmed that theirs do not do this and that they have noticed a difference when comparing with their new one from RMA.
Mine does it too. I think of it more like image retention, like on a plasma TV. Thankfully not a permanent though

[Q] Nook Color Touch Sensitivity

Hi,
I've been intending to post about this ever since I bought my refurbished Nook Color several months ago, and can't put it off any longer. It's driving me crazy.
Does anyone else have problems with responsiveness of the Nook Color to touch? Occasionally, when running in native Nook e-reader mode, I will tap on the screen and nothing happens. Sometimes it takes several taps and rarely, I can get no response no matter how times I tap.
Worse yet, the problem is multiplied in "root" mode. I have installed racks11479's Dualboot Phiremod/Honeydcomb Image (http://forum.xda-developers.com/showthread.php?t=1045018) on my SD card (thanks very, very much, racks!) and usually work in Phiremod Gingerbread (2.3.3) mode. I get extremely frustrated at the number of times I have to give up and back out to try something else because I simply cannot get the screen to respond no matter what I do.
Do I need to replace or repair my device, or is there something I can do about this?
Thanks for you help!
I would say 99% of us do not experience this kind of laggy responsiveness.
in the market there is an app called "nook screen recalibrate" If you haven't already, I would try that.
nook711 said:
in the market there is an app called "nook screen recalibrate" If you haven't already, I would try that.
Click to expand...
Click to collapse
That is what I typically run if my screen ever seems a little strange.
Clean your screen, run nook screen recalibrate and then get a screen protector. Also are you overclocked? If not you will want to.
Sent from space
MagicSpeller, I also have this problem with my (barely month old) refurbished Nook. In addition, tapping the screen often results in the incorrect selection. I don't have this problem with Android phones or the iPad, so I'm pretty sure it's not my finger. Do you have this, too?
I'll try out the recommended nook screen recalibrate app tonight.

Touchscreen problem.

I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Weird. Do you have a screen protector on? If you do, you might need to take it off. If you don't, try cleaning your screen with the cloth it came with, also do a cold reboot (this is done by turning off your tablet then turning it back on holding the volume down button until you see some text in the upper left of the screen, after that just leave the tablet do he's thing, meaning don't touch anything else until it boots up). If that doesn't fix the problem, you will need to try to do a factory reset. If that fails to fix the problem I suggest you contact ASUS support or if its still under amazon's warranty exchange for a new one.
jgaf said:
Weird. Do you have a screen protector on? If you do, you might need to take it off. If you don't, try cleaning your screen with the cloth it came with, also do a cold reboot (this is done by turning off your tablet then turning it back on holding the volume down button until you see some text in the upper left of the screen, after that just leave the tablet do he's thing, meaning don't touch anything else until it boots up). If that doesn't fix the problem, you will need to try to do a factory reset. If that fails to fix the problem I suggest you contact ASUS support or if its still under amazon's warranty exchange for a new one.
Click to expand...
Click to collapse
Thanks for your suggestion.
I found a member had the some problem. See thread: http://forum.xda-developers.com/showthread.php?t=1653178
I gotta to contact ASUS local first.
A friend of mine bought it in Amazon U.S for me and bring it to China, which makes me hard to exchange ( International post fee and custom tax).
I had that problem
abczhou said:
I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Click to expand...
Click to collapse
Mine wasn't picking when I pressed on the screen... I open the back and saw a ribbon cable was kinda loose and held with tape. So I pressed it in and put more tape on it and now its fine with the response from the screen.
http://forum.xda-developers.com/showthread.php?t=1764971
I think u have the same problem as i do.
I have just applied a capdase matt screen protector. I am currently testing out if the problem is here or.not.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
abczhou said:
I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Click to expand...
Click to collapse
I've noticed differences touch responsiveness between different roms. What are you using?
blakerw87 said:
I've noticed differences touch responsiveness between different roms. What are you using?
Click to expand...
Click to collapse
its a faulty digitizer - i have the same. you can check with phone tester and see if you moce the tab that the screen is seeing inputs (touches) that shouldnt be there.
(see my vid: http://forum.xda-developers.com/showpost.php?p=28416198&postcount=9 )
cheers
stock rom , US .30 ,i think.
It rooted.
since the day i posted the problem here,i used out the battery and recharged it to full,the issue didnt happen again.
what i can recall that before the problem happened,i had connectd it to my PC by USB cable,maybe it is another clue about cause.
Sent from my LG-P990 using xda app-developers app
yes,i am using the screen protector since the firstday I owned it, it works well until that day I met problem . I recalled I had connected the tablet to PC with USB cable once, in other thread ,same problem happened after it removed from dock, probably it is the clue for cause
Sent from my LG-P990 using xda app-developers app
Fix for touchscreen issues
Hey guys,
I thought I'd post my solution to the same problem. It is a hardware issue and I figured it was because of how thin the device is. Basically, I noticed it when I would be playing or if the device started to heat up. Since the battery and screen are so close together, I figured there wasn't enough space and that the heat from the battery was making the tablet think that there was a touch input when there was none.
My solution was to open up the tablet and take the battery out. Then I put slivers of foam (about 1/2" x 2") in between the battery and the screen. Since then I haven't had problems with the touchscreen.
I hope this helps you guys with this problem.

Need Advice N7 Screen issue.

Hello-
I usually do not open threads but I need advice on this recent touch responsiveness issue that has been happening. My Nexus 7 8 GIG was running great I had not had one issue with it, until one day I opened the case "Poetic leather case with magnet locks" and the screen came on notifications were on and animated everything looked fine. I went to unlock it and the touch screen did not respond to anything, now the screen rotates fine and all but it would not respond to touch. So I reset it with the power button, the touch screen then works until it times out and turns off, I wake it up and the screen does not respond again. I took it out of the case and have manually turned it on/off and it still does not respond to touch, but it will work every time I reset it. This problem has came out of nowhere it was running great.
I was originally on AOKP Milestone 1 with Franko's Kernel r25 so I thought maybe that was it so I re flashed Milestone 1 and kept the stock kernel and the problem persists. So I wiped everything and put BAMF Paradigm on it and it still does this, but the touch screen responds every time it is manually reset so I am trying to figure out if this is hardware or software related I am led to believe it is software considering the touch screen works flawlessly upon reboot but again I am not sure.
I have not added any new apps or anything like that to cause a memory leak or such. This problem started when I left the N7 for two days without touching it, then the problem happened after I tried to use it after the two days of inactivity.
Update: I turned the N7 off for about a day booted it back up now the touch screen is working every time I am confused.
So I still have 7 months on my ASUS manufactures warranty should I send this unit back? I just do not want to think its software related and it will get fixed through updates and then find out it is hardware related and be out of the warranty period.
I am on 4.1.2 with the last boot loader "not the new one"
latest version of TWRP
Thanks everyone in advance for your time.
It seems like a magnet bad effect to me! not sure though cuz the nexus 7 suppose to work fine with magnetic cases but it could be a Magnetic field effect. In my opinion as long as it works don't send it cuz you don't know what happens there in the service center, I mean once the device is opened it would never get the same as before.
Chaw Rash said:
It seems like a magnet bad effect to me! not sure though cuz the nexus 7 suppose to work fine with magnetic cases but it could be a Magnetic field effect. In my opinion as long as it works don't send it cuz you don't know what happens there in the service center, I mean once the device is opened it would never get the same as before.
Click to expand...
Click to collapse
Yea I had thought that was it but I took it out of the case and still does it so no dice on that field
well i flashed the latest google image and just started fresh. The touch screen is now working without issue so hopefully it was nothing still not sure though what would have caused this though -_-
Sent from my ADR6425LVW using xda premium
if anyone could shed any light on this issue it would be greatly appreciated thanks again.
Sent from my ADR6425LVW using xda premium

[Q] momentarily unresponsive touch screen

Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Anyone?
It's most likely cause your palm is on the phone. One of the downsides of a slim bezel on a big phone. Also keep in mind if your spen is on the screen, your fingers won't work. A case might help.
I thought about another part of my hand touching the screen, however with half my hand layed across my keyboard I can still type with the other hand. Thanks for the response
I Pele tried factory resetting today and not installed any apps, but it is still happening
I rang Samsung this morning and they advised I return I to the store and get an exchange. Luckily my local store got its first batch of note 4s in this morning and they swapped it out. I restored it all firmware updates put on it and now works fine! The only thing I haven't installed is a Google play system update thing. I was wondering if that was the cause x
Similar issues
I've had similar issues (in fact, that's what brought me here in the first place). Initially, I was able to tap on the screen in the text box and then continue typing (I use Swype). However, now my messaging app (default Messages) just freezes up, forcing me to close the app, clear the memory, and relaunch the app before continuing.
Were you using the default app and/or Swype when you had issues? I'm going to try to factory reset my phone to see if it helps.
It's taken a couple of weeks for this problem to develop, so please keep us posted if this problem arises again on your new phone!
Edit: Also want to point out that when I text, I use one hand to hold the phone and only a finger to swipe my text. As such, only the one finger touches the screen.
unable to use touch screen. only hard key were working >>Note4
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
djvaliro said:
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
Click to expand...
Click to collapse
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
badtoy1986 said:
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
Click to expand...
Click to collapse
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
iridaki said:
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Thank you for the app. I installed it and will keep watching for it again.
swampystorm said:
Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Click to expand...
Click to collapse
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Same thing is happening with my 2 months old note4 since two weeks ago. An horizontal line 1.5cm in width about 1/3 from the bottom of the screen, became unresponsive. At reboot it works sometimes then it becomes unresponsive again. It looks like in the image I attached, the difference is that the area is horizontal, not vertical. I'm taking my note4 to the store today for warranty, hopefully they will replace it. I haven't abused the device in any way, I have a screen protector since its first day.. I really hope this isn't a serious problem that affects many users.
Just like some of you mentioned above, the pen has no issues on any area of the screen.
Cheers!
amwebexpert said:
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Click to expand...
Click to collapse
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
You found the appropriate thread, I was just now going to share the link to this thread with you as well as quoting what others experienced,
http://forum.xda-developers.com/showpost.php?p=56313609&postcount=6
http://forum.xda-developers.com/showpost.php?p=56464866&postcount=8
http://forum.xda-developers.com/showpost.php?p=57302776&postcount=9
http://forum.xda-developers.com/showpost.php?p=57304242&postcount=10
http://forum.xda-developers.com/showpost.php?p=58421560&postcount=12
http://forum.xda-developers.com/showpost.php?p=58452707&postcount=13
Never purchase a device without a return / DOA policy. Not worth the hassle. If it hasn't been 30 days, you should call your credit card company or Paypal and place the amount on dispute, wait, you purchased from another market, please tell you didn't pay by cash.
vjevardone said:
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
Click to expand...
Click to collapse
I have this problem after I flash CWM recovery, before this was flashed with twrp recovery, I reflash stock rom with odin, I flash many times CWM and TWRP and I still have the problem, my warranty it's void now but I think to go at Samsung store to see if they solve my problem. This problem look like a driver for touch corrupted, if somebody find it out how to fix or have any ideea please weritte here, thanks you
I've started to have this problem as well, lower part of the left side of the screen sometimes registers touch instead of scrolling! Very annoying, tried to update recovery, tried tapping screen, doesn't help. The worst thing is I cannot reproduce the issue at will... It seems pretty random.
hi
inter *#2663#
and select fw software.
farnam-ferdosi said:
hi
inter *#2663#
and select fw software.
Click to expand...
Click to collapse
Unfortunately, if the phone is on Verizon, the dialing codes will be disabled.
Potential fix.
Please excuse the necropost But I came here looking for a solution from google and others may too. I found a way to solve this issue/s.
There appear to be two issues affecting this.
1. Overloading the processor.
2. Static.
If your touch input is lagging or doesn't register at all but then suddenly does a few moments later, its likely a type 1. problem. I fixed this by disabling resource intensive features such as s voice. This also improved battery life and overall performance considerably.
If touch simply doesn't work at all, but s pen works fine then the problem is more likely type 2. That being static buildup in your person. Simply touch something that can ground you and it should fix the issue. A metal tap should work. Be wary, you might even get a little zap as you discharge

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