Restocking fee - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Does it apply if you return the device within 14 days to the store?
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

silkshocker said:
Does it apply if you return the device within 14 days to the store?
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
Yes, it's $35 I believe. No way to avoid it, unless it's unopened, where you may be able to sweet talk your way out of the fee.

Since when did they start this? I returned a note 1 last year before the s3 came out and did not get charged restocking fee.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

Related

What is the insurance fee 4 new epic?

Let's say I lost my phone, when I ask sprint for a replacement how much would it be?
Sent from my SPH-D700 using xda premium
Fire n mage said:
Let's say I lost my phone, when I ask sprint for a replacement how much would it be?
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
$100.......
steviee7 said:
$100.......
Click to expand...
Click to collapse
Thanks lol I was wondering if it went down like the price for the epic with 2 year contract =
Sent from my SPH-D700 using xda premium
Nope all smartphones carry a $100 deductible now. And they always consider full retail price which is like $499 still.
Sent from my SPH-D700 using XDA App
i just got me an replacement last week.. came the next day..lol
txtmikhail said:
i just got me an replacement last week.. came the next day..lol
Click to expand...
Click to collapse
Do a claim for a bill, lol
Sent from my MB855 using xda premium
20% deductible on the total value of the insured device?
Wouldn't it suck if you had to pay 20% of your car when you got into an accident?
Sent from my SPH-D700 using XDA App
Lord-Anubis said:
20% deductible on the total value of the insured device?
Wouldn't it suck if you had to pay 20% of your car when you got into an accident?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Many health plans make you pay ~20% of the total bill.
Lord-Anubis said:
20% deductible on the total value of the insured device?
Wouldn't it suck if you had to pay 20% of your car when you got into an accident?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
If you choose a $1000 deductible on your car and it is only worth $5000 in the blue book...that's 20%. You get what you pay for. Best Buy insurance has no deductible but costs more. They also don't cover lost or stolen.
I got my wife a used Epic on swappa.com for $165 about 3 months ago.
Sent from my SPH-D700 using xda premium
Yeah I picked up my epic on ebay practically new for 165 about two months ago, then sold my evo shift for 200 cause sprint wouldn't just switch me to this phone even though they offered me nexus. Just gotta make sure its got a clear esn. So id say by the end of the year u should prolly drop ur insurance cause even if u gotta pick up another one it would be around 100 for this phone anyways sprint usually sends u a referb anyways. Terrible and good part of android phones depending on how u look at it is they lose most of their value by 6 to 8 months after being released.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
If you choose a $1000 deductible on your car and it is only worth $5000 in the blue book...that's 20%. You get what you pay for. Best Buy insurance has no deductible but costs more. They also don't cover lost or stolen.
Click to expand...
Click to collapse
Being the son of an insurance agent, I can say that people who choose $1000 deductibles have ****ty agents. My mom would have fully explained the cost differential, as the difference is not that much per month.
Using your analogy downplays the severity, My car was 20k used. if I had to pay $4000 in the event of an accident i'd have some problems...
As it stands now, I only have to pay $250.
If asurion offered more than one policy, I would choose one that gives me the best advantage...
Ah but to avoid a 25% increase in your policy would you have accepted a change to a $500 deductible? Assurion used to be $50 regardless of phone. Now phones cost a LOT more and are a hot item to steal. Since they cover theft rather than increase the monthly cost to $12 they went the way of an increased deductible. I guess they could have kept the cost down if they removed the lost or stolen part.
Sent from my SPH-D700 using XDA App

galaxy note 2 insurance

OK im buying the galaxy note 2 from sprint like wize sprint insurance too expensive i just want opinion it doesnt matter what carrier just looking for the best insurance
so im looking for and option
1 buy the phone from amazon, how is they insurance coverage and the price'
2 buy it from best buy, same question from above
3 by it from radioshack, same question
4 buy it from wirefly, how is they insurance o walmart
i was also looking a square trade insurance
I think you should have just added this to the insurance thread that was started 5 minutes before yours lol
sent from my future SPH-L900
Asthmatik said:
I think you should have just added this to the insurance thread that was started 5 minutes before yours lol
sent from my future SPH-L900
Click to expand...
Click to collapse
oppp maybe they should make and official insurance thread
mrej201 said:
treat
Click to expand...
Click to collapse
Well it is almost Halloween.
sent from my future SPH-L900
any ideas
I typically stick with Sprints insurance for the fact that it covers lost/stolen,water damage and in store repair/replacement availability
Sent from my SPH-L710 using xda app-developers app
00mred00 said:
I typically stick with Sprints insurance for the fact that it covers lost/stolen,water damage and in store repair/replacement availability
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
tpu now is like 200 to 250 not 100
mrej201 said:
tpu now is like 200 to 250 not 100
Click to expand...
Click to collapse
150 deductible.
That applies to lost stolen water damage or damaged beyond repair
Sent from my SPH-L710 using xda app-developers app

How much did you pay for s4?

I think I got shafted by at&t I ordered over the phone not online I guess online is 199.00 vs 299.00 over the phone I got white one but she couldn't tell mr whether it's a 16gb or 32gb.anyone pay the same as me?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I paid $199 for the 16gb model of which only like 8-9 gigs is available on boot :/
Worst case for you is you overpaid, in which case you have like a 30 day window to return or exchange, so you should be fine price-wise.
burningembers said:
I paid $199 for the 16gb model of which only like 8-9 gigs is available on boot :/
Worst case for you is you overpaid, in which case you have like a 30 day window to return or exchange, so you should be fine price-wise.
Click to expand...
Click to collapse
Did they tell you it was a 16gb cause lady said this specific model didn't say which one it is .did u order online or over the telephone ? I might get a rebate thing or extra might be for early upgrade fee.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
rootyourphones said:
Did they tell you it was a 16gb cause lady said this specific model didn't say which one it is .did u order online or over the telephone ? I might get a rebate thing or extra might be for early upgrade fee.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
I got mine in-store and it was listed as the 16gb model. I tried ordering over the phone but wouldn't have received it fast enough.
I'm not sure why AT&T would quote you $299 though...I don't think they have a $299 version yet?
burningembers said:
I got mine in-store and it was listed as the 16gb model. I tried ordering over the phone but wouldn't have received it fast enough.
I'm not sure why AT&T would quote you $299 though...I don't think they have a $299 version yet?
Click to expand...
Click to collapse
Thats how much they charge me with tax comes out to 328.10$ on my check status it shows as white I337 no gb hints weird oh well ill find out friday hopefully.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
With any luck, you got the 32 GB model. Otherwise, you're due a partial refund!
WA_Bob said:
With any luck, you got the 32 GB model. Otherwise, you're due a partial refund!
Click to expand...
Click to collapse
I hope so ,theres device exchange place here in Seattle I really wanted the 32gb model .
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
They gave me $160 trade in on my og note at the ATT store. Paid like $86 bucks after tax for a 16gb.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
ripper4209 said:
They gave me $160 trade in on my og note at the ATT store. Paid like $86 bucks after tax for a 16gb.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
I should of went in the store to get it but I was to lazy to be honest and I had to sell the international version first.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
$168.00 @ Wal-Mart
My local Wal-Mart in Fort Worth has them in stock for only $168.00. I had to look twice because I thought it was the S3, hard to tell the difference.
ripper4209 said:
They gave me $160 trade in on my og note at the ATT store. Paid like $86 bucks after tax for a 16gb.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
They gave you 160 for OG note?? I checked mine in downtime on my note 2 and it said 145 lol
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
burningembers said:
I paid $199 for the 16gb model of which only like 8-9 gigs is available on boot :/
Worst case for you is you overpaid, in which case you have like a 30 day window to return or exchange, so you should be fine price-wise.
Click to expand...
Click to collapse
The return period is 14 days now. They changed it sometime late 2012 I believe.
I paid full price for mine since im not due for an upgrade till next year. Over paid buy a lot at a Local Best Buy lol
16 gb model.
XsMagical said:
I paid full price for mine since im not due for an upgrade till next year. Over paid buy a lot at a Local Best Buy lol
16 gb model.
Click to expand...
Click to collapse
Funny thing is mt upgrade is due in may 01, 2014 some how they lady over ride it and took my credit card .
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
rootyourphones said:
Funny thing is mt upgrade is due in may 01, 2014 some how they lady over ride it and took my credit card .
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Then your probably paying the early termination fees...which is why its $299 just my theory
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
i paid $220 with overnight then sold it for $670. :silly:
mg2195 said:
Then your probably paying the early termination fees...which is why its $299 just my theory
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
Early termination fee for what ? my s4 is being ready to ship to me .
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I paid 280 out the door. 16 gb s4 + tax in CA + 30 dollar screen protector. My upgrade was in July but they let me early upgrade.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
ripper4209 said:
They gave me $160 trade in on my og note at the ATT store. Paid like $86 bucks after tax for a 16gb.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
What state do you live in? No tax on retail from at&t?
---------- Post added at 10:42 AM ---------- Previous post was at 10:41 AM ----------
rootyourphones said:
I should of went in the store to get it but I was to lazy to be honest and I had to sell the international version first.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Thats the worst excuse. Advice, dont make it a habit
Paid 1200 for 2 , unlocked both of them and sold one for 800 on Craigslist and kept the black one. Not bad for a s4
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Can I cancel my Sprint Plan and Give Phone back can i get Money back?

It hasn't been 14 days could I get all my money back plus the deposit I paid ??
Sent from my SPH-L720 using xda app-developers app
Call sprint and ask.
Can anyone answer my question seriously please I just need to know.
Sent from my SPH-L720 using xda app-developers app
I have found the chat option on sprints site to be a great alternative to a phone call or a trip to the store. but i imagine, the answer is yes you can take the phone back and get your money back. i have done it. there was an htc windows mobile phone years ago i got and took back less than 2 weeks after i bought it. it got horrid reception.
I don't see why you wouldn't just call sprint and ask...
Sent from my SPH-L720 using Tapatalk 2
Within the 14 days you should be able to, but I'm 99% certain they will charge you the restocking fee. I don't think there were any other fees.
I thought about leaving when my contact was up last time, but I couldn't find anything better anywhere. Good luck with your switch, hope they let you or without too much hassle.
Sent from my SPH-L720 using xda premium
You can cancel in the 1st 14 days. You will have to pay for the time you used it (a pro-rated ammount) but you will get the rest of the money back + your deposit (if you had to put one down.)
You MIGHT have to pay a restocking fee on the phone and you will lose your $36 line-activation-fee you had to pay too.
Just go into a Sprint store and tell them you are within your 14 days and you want to cancel.
If you return a device on a new line in the first 3 days you pay no service costs but subject to the restocking fee.
After the first 3 days but before 14 then you would still have to pay for the services uo to that point and a restocking fee.
The only way to avoid the restocking fee is if the device is defective.
Sent from my SPH-L720 using xda app-developers app
shaqqq said:
Can anyone answer my question seriously please I just need to know.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Lmfao. Seriously dude? Not all of us work for Sprint. FYI, Sprint can answer questions through their forums, E-Mail, walk-in / store call, online chat, calling their customer service line by pressing *2, etc...
Sent from my SPH-L720 using xda app-developers app
Delakit said:
Lmfao. Seriously dude? Not all of us work for Sprint. FYI, Sprint can answer questions through their forums, E-Mail, walk-in / store call, online chat, calling their customer service line by pressing *2, etc...
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Seriously? You wasted your time to write that. Who cares about your smart comment
Sent from my SPH-L720 using Tapatalk 4 Beta
shaqqq said:
Seriously? You wasted your time to write that. Who cares about your smart comment
Sent from my SPH-L720 using Tapatalk 4 Beta
Click to expand...
Click to collapse
It wasn't a smart comment. It was a legitimate statement. I am 100% you could have figured out the answer to your question by doing any of the listed methods that should be the first things you do before asking a question much quicker then posting a thread on XDA and then waiting for responses.
Your question was in regard to Sprint, so why not ask Sprint directly - there's a multitude of ways to contact them. And I know there are plenty people knowledgeable of Sprint's procedures here and I know some people work there as well but your question was for Sprint, what's the point of asking her unless you were unable to get an answer for who knows what reason.
Sent from my SPH-L720 using xda app-developers app
Delakit said:
Lmfao. Seriously dude? Not all of us work for Sprint. FYI, Sprint can answer questions through their forums, E-Mail, walk-in / store call, online chat, calling their customer service line by pressing *2, etc...
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Did it ever occur that he may bounce a few questions off others here in the appropriate place - the forum before contacting the service provider. There is no harm in that; if one might believe so, than simply do not respond.
shaqqq said:
Seriously? You wasted your time to write that. Who cares about your smart comment
Sent from my SPH-L720 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Grow up.
Sent from my SPH-L720 using xda app-developers app
shaqqq said:
Seriously? You wasted your time to write that. Who cares about your smart comment
Sent from my SPH-L720 using Tapatalk 4 Beta
Click to expand...
Click to collapse
How about you do your own due diligence instead of expecting someone to "wipe" for you as well. I mean, for the love of everything sensible, this is the sort of question that is solved by contacting the carrier via * 2, walking into a store or via the web. Anyone can say whatever on here (both correct and incorrect) and it wouldn't mean squat because at the end of the day the final decision is (between you and Sprint) the carrier.
Wouldn't you rather get the correct answer from the horse's mouth?
Be quick about it, it is actually only 13 days. They count the day of purchase as the first day so make sure you don't wait to long.
If you don't like the answers that were given, call Sprint. I'm not sure why you didn't just do that in the first place
Sent from my SPH-L720 using Tapatalk 2
Did they do it for you?
Sent from my SPH-L900 using xda premium
musclehead84 said:
Did they do it for you?
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Sprint said I gotta pay a Cancellation fee even within the 14 days she said it's like 350$ to do that. I'm not going that do I'm just going to stay on Sprint. But I thought I could return and cancel my plan within the 14 days for free. Because mostly all companies are like that
Sent from my SPH-L720 using Tapatalk 4 Beta
They can't make u pay the etf if your still in your 14 days. I'd talk to someone else if u really want to cancel.
Sent from my SPH-L900 using xda premium
They will only still make you pay an etf if the device is damaged
Sent from my SPH-L720 using xda premium

Any used SquareTrade Insurance Warranty?

Has anyone used SquareTrade in the past?
Are they legit and easy to deal with?
eric150 said:
Has anyone used SquareTrade in the past?
Are they legit and easy to deal with?
Click to expand...
Click to collapse
Yeah I've used it before with the galaxy s6 edge. They had a promotion where you'd pay 5 a month and 75 deductible. Broke my s6 edge screen after 3 months of it being out. Sent it to Samsung, they charged me 241 to fix. Sent the receipt by email to squaretrade and they PayPal me back the money minus the $75 deductible. Just got coverage again for the s7 edge. Paid 120 and it's 100 deductible
Sent from my SM-G935F using Tapatalk
osmosizzz said:
Yeah I've used it before with the galaxy s6 edge. They had a promotion where you'd pay 5 a month and 75 deductible. Broke my s6 edge screen after 3 months of it being out. Sent it to Samsung, they charged me 241 to fix. Sent the receipt by email to squaretrade and they PayPal me back the money minus the $75 deductible. Just got coverage again for the s7 edge. Paid 120 and it's 100 deductible
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Do you contact SquareTrade before you broke it or after Samsung fixed it?
eric150 said:
Do you contact SquareTrade before you broke it or after Samsung fixed it?
Click to expand...
Click to collapse
Before. They have the know it's being sent out for repair.
Sent from my SM-G935F using Tapatalk
osmosizzz said:
Yeah I've used it before with the galaxy s6 edge. They had a promotion where you'd pay 5 a month and 75 deductible. Broke my s6 edge screen after 3 months of it being out. Sent it to Samsung, they charged me 241 to fix. Sent the receipt by email to squaretrade and they PayPal me back the money minus the $75 deductible. Just got coverage again for the s7 edge. Paid 120 and it's 100 deductible
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
osmosizzz said:
Before. They have the know it's being sent out for repair.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Do you choose to send it to Samsung or do they? Because I know they have like 3 options
eric150 said:
Do you choose to send it to Samsung or do they? Because I know they have like 3 options
Click to expand...
Click to collapse
They let you pick a place from their data base or you can pick your own place to have it fixed. Springly, they didn't have Samsung as one of their places so I chose my own place and that was the actual Samsung repair center
Sent from my SM-G935F using Tapatalk

Categories

Resources