Related
Anyone else notice lighter blobs on their screen when a black app is loaded?
Try the night clock and tell me if you see any.
I use my phone as a clock at night and I just got this today and wow is it noticeable.
Sent from my GT-I9100M using Tapatalk
groaner said:
Anyone else notice lighter blobs on their screen when a black app is loaded?
Try the night clock and tell me if you see any.
I use my phone as a click at night and I just got this today and wow is it noticeable.
Sent from my GT-I9100M using Tapatalk
Click to expand...
Click to collapse
I also had that issue on my first unit, I had it replaced.
A quite bellow summarizes all the screen issues on the S2.
BarryH_GEG said:
There's really two separate issues that sometimes overlap:
1) The left side banding which appears along with a yellow tint either under certain conditions or, to some, in everyday use. This would seem to be a design issue as, to date, it shows up on every single phone produced.
2) Screen QC issues which include: 1) suction cup circles from production, 2) fingerprints on the inside of the display, 3) dead pixels, 4) vertical or horizontal lines, 5) ghosting, 6) white or black blotches, and 7) wide swings in color temperature.
There's no doubt the QC issues are probably vexing to Samsung. Based on the sheer quantity of displays they need to produce to satisfy demand they're either intentionally allowing displays to go out that shouldn't or are finding out from customers that bad displays got passed QC. Considering the large number of phones sold it's hard to guess the bad:good ratio but it would appear its larger than appropriate. And it doesn't appear to be getting better as newer builds seem to have the same issues as early builds. So banding may be forever but swapping phones may definitely help with the other issues.
I do think that adding the QC issues on top of the banding issue does compound it on some phones. That could certainly explain why some of us are happy and others aren't. There's still a lot of subjectivity at play so it will always be hard to say if what's acceptable to some is unacceptable to others. But with all the phones sold, you'd still think if more than a few percent had serious screen issues there would be a bigger audience for this thread and the issue(s) would have become more prominent on its own. I'd like to think things will get better but production demands may continue to allow QC issues to occur at higher than normal rates. Something that's frustrating for everyone - including Samsung.
Someone said something about the technology being flawed. Here's two links to stories where Apple was/is trying to get SAMOLED for their products. To me, it just helps reinforce that the benefits (color, contrast, viewing angles) still outweigh the downsides (screen life, burn in, inconsistency). And I'm sure Apple's engineers fully reviewed both the upside and downside before considering SAMOLED so it's still kind of a vote of confidence in the technology.
http://www.intomobile.com/2010/05/2...y-for-iphone-hd-4g-due-to-supply-constraints/
http://www.electronista.com/articles/11/05/26/we.rebuff.rumor.of.amoled.ipad.3.in.2011/
Click to expand...
Click to collapse
Thanks!
I'll have to get back there to have it replaced.
Sent from my GT-I9100M using Tapatalk
I've had it replaced 3 times now, I'm on my 4th unit. I can exchange one more time before I have to send it out for repairs.
I'll wait for them to get a new shipment in with different serial numbers (all the ones i've had start with the same 4 digits) and hope i get clean ones.
I called Samsung and the rep i spoke to told me that they have not heard of this issue.
Well they have 3 units in their back room with this issue so they will see it.
I think I will have to take a long-exposure photo to show them what the issue is.
Fingers crossed the next shipment is clear.
groaner said:
I've had it replaced 3 times now, I'm on my 4th unit. I can exchange one more time before I have to send it out for repairs.
I'll wait for them to get a new shipment in with different serial numbers (all the ones i've had start with the same 4 digits) and hope i get clean ones.
I called Samsung and the rep i spoke to told me that they have not heard of this issue.
Well they have 3 units in their back room with this issue so they will see it.
I think I will have to take a long-exposure photo to show them what the issue is.
Fingers crossed the next shipment is clear.
Click to expand...
Click to collapse
I've seen this isseu quite often when I had my phone exchanged mainly for a different screen defect, just be warned though since you had so many exchanges some people here might not actually believe that you went through 4 phones because 6Million phones sold and all that jazz.
Good idea that you decided to wait for another shipping, maybe you can even get a refund and just buy from another store that has good stocks?
I don't care what other believe or not. If they want to see my receipt plus the 2 exchange receipts I have here in this bag beside me I'll send them a picture.
Regardless, I must be one of the few people who have this screen problem AND use the phone as a night clock.
I am posting this for information to anyone who also has experienced or may wonder if their phone also has this issue.
If you dont have it, GREAT! I wish I had your phone.
(ps, this isnt a rant, just want this to be over)
I have zero issues with my screen; no ghosting, yellow/pink tint, light bolbs etc.
but no one believes me
groaner said:
I don't care what other believe or not. If they want to see my receipt plus the 2 exchange receipts I have here in this bag beside me I'll send them a picture.
Regardless, I must be one of the few people who have this screen problem AND use the phone as a night clock.
I am posting this for information to anyone who also has experienced or may wonder if their phone also has this issue.
If you dont have it, GREAT! I wish I had your phone.
(ps, this isnt a rant, just want this to be over)
Click to expand...
Click to collapse
Someone else in Canada (Toronto) went through five phones because of tinting issues with the display. He too exchanged them back-to-back from the same store. If you've been going to the same store, and there was a run of bad displays, all the phones built in sequence could be effected. Can't you go to a different store and exchange it there?
Have the same problem, its like blobs/smudges that are lighter black/greyish. Not an even black color.
Its best noticeable in a dark room without any other light, not even the light of the touch buttons or top bar active (so your eyes are adjusted to seeing in the dark). Using this image I can see it clearly. Auto adjust screen power doesn't influence it.
I think we all may have blobs to varying degrees. The other day I looked at my screen in bright sunlight with polarized sunglasses on. It made the screen look black but you could clearly see random beige blotches all over it. In normal use I think my screen is as close to perfect as there is and when looking at a black background in the dark I don't see blobs or blotches. The "O" in AMOLED stands for organic which means alive. Maybe what we're seeing is a by product of the technology.
Nivekius said:
Have the same problem, its like blobs/smudges that are lighter black/greyish. Not an even black color.
Its best noticeable in a dark room without any other light, not even the light of the touch buttons or top bar active (so your eyes are adjusted to seeing in the dark). Using this image I can see it clearly. Auto adjust screen power doesn't influence it.
Click to expand...
Click to collapse
You got it too!
Well, i'm glad I'm not alone sorry that you have it too.
Hopefully I will get a call from the store when the new shipment comes in and the issue will go away.
I tried going to another store and was told DOA's could not be exchanged at other stores that they had to go back to the store it was purchased at.
It is likely that all phones at Bell at all the stores at the same time may well come from the same batch.
I can wait over the weekend. I bought it on the 1st so still have most of my 30 day period to do the exchange. after that its repairs only. trying to avoid that.
I tried to get back the first one I had as it didn't have it as bad as all the subsequent ones I've had. Once a phone is marked DOA it can not be resold until it has been reconditioned and put back through the system. Understandable.
BarryH_GEG said:
I think we all may have blobs to varying degrees. The other day I looked at my screen in bright sunlight with polarized sunglasses on. It made the screen look black but you could clearly see random beige blotches all over it. In normal use I think my screen is as close to perfect as there is and when looking at a black background in the dark I don't see blobs or blotches. The "O" in AMOLED stands for organic which means alive. Maybe what we're seeing is a by product of the technology.
Click to expand...
Click to collapse
I agree and I can accept some imperfections but I'd like to get as close to "perfect" as I can seeing that I had it in the beginning (WHY didnt I keep the first one?!)
Oh well, I'll take what I get with the new shipment and be happy with it,unless there is functional issues, then I'll be
BarryH_GEG said:
In normal use I think my screen is as close to perfect as there is and when looking at a black background in the dark I don't see blobs or blotches. The "O" in AMOLED stands for organic which means alive. Maybe what we're seeing is a by product of the technology.
Click to expand...
Click to collapse
Well good you don't see any blobs or perhaps you are suffering from a certain degree of Nyctalopia. Sometimes a disorder is not bad, see no evil ... Nonetheless the O in AMOLED doesn't stand for alive, just for a chemical compound containing molecules with carbon.
I must add that two Galaxy S (i9000) models I have looked at don't have this issue, at all. The screens are fully and equally the same black tint/shade. Taking a picture to capture the problem has proven to be somewhat difficult, but this old camera probably isn't really anything to write home about these days.
Nivekius said:
Well good you don't see any blobs or perhaps you are suffering from a certain degree of Nyctalopia. Sometimes a disorder is not bad, see no evil
Click to expand...
Click to collapse
OCD is also a recognized disorder in which the pursuit of perfection overtakes one's life. If I had problems with my phone I'd have no problem sharing them. I've posted tons of pics of my phone in the dark, in the light, on grey, showing apps, and at every brightness level between 0% and 100%. I'm not going to apologize because I have a decent screen. Though I do sympathize with those that aren't satisfied for whatever the reason.
BarryH_GEG said:
OCD is also a recognized disorder in which the pursuit of perfection overtakes one's life. If I had problems with my phone I'd have no problem sharing them. I've posted tons of pics of my phone in the dark, in the light, on grey, showing apps, and at every brightness level between 0% and 100%. I'm not going to apologize because I have a decent screen. Though I do sympathize with those that aren't satisfied for whatever the reason.
Click to expand...
Click to collapse
I dream of having a phone like yours.
I'm glad that all i have are these splotches on the screen in the darkness. it is not viewable at any other time and all other functions of the phone are perfect.
I can live with the splotches if i have to but would prefer to not. I'll exchange one more time and leave it.
groaner said:
I dream of having a phone like yours.
Click to expand...
Click to collapse
I'm sure I'm not special. If you look at the low level of participation in the display threads either people have low standards or the majority of phones are like mine. Even within the display threads, 50% of the posts are by the same dozen or so people. In the other Canadian display thread a bunch of people from Toronto posted they had no problems. So keep spinning the wheel, you're bound to get lucky.
BarryH_GEG said:
OCD is also a recognized disorder in which the pursuit of perfection overtakes one's life.
Click to expand...
Click to collapse
Obsessive–compulsive disorder is not how you describe it, perfectionism is. Some more of this perfectionism for a company like Samsung would not be bad at all.
It was not meant to be taken seriously anyway (hence the smiley). Albeit a joke, people whom suffer from night blindness will of course not see this particular issue though.
While I believe I did not post in the other display problem threads. I do have yellow tint and pink/blueish shade from all angles except from front. Which of course doesn't make it sound like a decent and proper SAMOLED+ display at all. Since I have a Galaxy S that doesn't exhibit these problems, it of course makes me a little disappointed.
Nivekius said:
Obsessive–compulsive disorder is not how you describe it, perfectionism is. Some more of this perfectionism for a company like Samsung would not be bad at all.
It was not meant to be taken seriously anyway (hence the smiley). Albeit a joke, people whom suffer from night blindness will of course not see this particular issue though.
While I believe I did not post in the other display problem threads. I do have yellow tint and pink/blueish shade from all angles except from front. Which of course doesn't make it sound like a decent and proper SAMOLED+ display at all. Since I have a Galaxy S that doesn't exhibit these problems, it of course makes me a little disappointed.
Click to expand...
Click to collapse
I wasn't attacking you, just having a little fun trading disorders. I actually considered myself anal retentive until I started participating in this forum. ;-)
Sent from my GT-I9100 using XDA Premium App
The anal stage, hmm no let's just leave Freud there. He doesn't have blops on his screen anyway.
I can not exchange my phone, probably because it was included for "free" with a Vodafone plan, even though I just have it a couple of days. The shop implied I could sent it in for repair but I am reluctant to do that for various reasons.
bruflot said:
I have zero issues with my screen; no ghosting, yellow/pink tint, light bolbs etc.
but no one believes me
Click to expand...
Click to collapse
Not all phones are affected with the same assortment of issues but I find it hard to believe that your phone does not have any ghosting, its an limitation on the SAMOLED+, Im not saying your lying but I dont believe that claim either. For the yellow banding on the left side user to user and phone to phone subjective.
Nivekius said:
I must add that two Galaxy S (i9000) models I have looked at don't have this issue, at all. The screens are fully and equally the same black tint/shade. Taking a picture to capture the problem has proven to be somewhat difficult, but this old camera probably isn't really anything to write home about these days.
Click to expand...
Click to collapse
One of my thoughts also point to that a lot of S2 owners are first time users of SAMOLED screens, hence they dont know what to expect or have an entire low level of expectations. The S2 is my 3rd phone with a SAMOLED based technology and pretty much the expectation should be higher than the first generation SAMOLED right?
But all people say that these defects are expected are we are the minority as millions and millions of phones getting sold but theres no "internet media coverage" about it and they start bringing in other phones as a comparison when the only comparison needed is the previous generation SAMOLED.
I was initially very disappointed on this until I had my phone exchanged (Had to sort out over a dozen phones) and also XXKGx firmware alleviated the yellow banding, right now Im happy with what I got but I can be happier if the quality on the SAMOLED+ surpassed the first generation, The regular SAMOLED is superior in every way even if it was pentile. I just gotta hope for the best when the SGS3 and SAMOLED HD comes out.
Nivekius said:
The anal stage, hmm no let's just leave Freud there. He doesn't have blops on his screen anyway.
I can not exchange my phone, probably because it was included for "free" with a Vodafone plan, even though I just have it a couple of days. The shop implied I could sent it in for repair but I am reluctant to do that for various reasons.
Click to expand...
Click to collapse
This could also be a possible reason why Samsung has never said anything about the display issues on the S2, a lot of shops are refusing exchanges and sending customers to the service center and have repairs instead, probably Samsung has informed its retail channel that they will be replacing deadpixels only anything should be dealt with by the retailer.. well just a conspiracy theory =)
I have three Xs---ordered and shipped at the same time. Arrived in one box. The serial number is even sequential on the three. All three are leather. One has blue accents, and the other two have dark silver/grey. I've noticed the aluminum sides are quite sharp on two and noticeable smoother on the third. The phone with blue accents has a different texture on the speaker "grills"---smooth. On the other two, it's grated. Also, these two speaker grills are not sunken into the phone at the same depth. Meaning, it's raised higher on some, in addition to not the same on the left and right. The power/volume buttons are too recessed on one of the phones, which makes the buttons too mushy and not clicky/tactile. Really affects the experience.
I don't see any peeling or other material defects. However, the two phones with sharper edges are not comfortable to hold, esp compared to my X OG. It's surprising to see three phones presumable manufactured in sequence have such different qualities.
The LCD density is way too high on this X. I feel like it was made for my grandma. Praying for a Verizon root solution.
Pics (taken with one of the Xs)
http://imgur.com/a/xCPCI
Relatively minor variances, but the edges are esp noticeable between the two phones. Will prob keep the smoother one since it's way more comfortable.
UPDATE:
Just noticed another odd thing that happens on two of the three. If I press down to the left of the camera and M logo (about the 8 o'clock position), some popping can be heard. Almost like some glue/tape isn't completely adhering. After pressing a few times and hearing some rather loud pops, seems to subside. Just have to see if it comes back up again.
Any chance of high quality closeup side-by-sides of the issues?
Manufacturing for Motorola seems to have become more variable lately. My leather back X has spots around the camera where the back has pulled away and the glue isn't holding. It's very minor, but if you press on the leather, you can hear the glue pop when it releases again after you let go.
Sent from my XT1096 using XDA Premium HD app
Better let assemble in China, Americans seem to be not accurate enough for such filigree work.
It's just a patriotic project, I just hope the workers don't mess up my X that I ordered today.
The M7 had horrible inconsistencies at launch as well. I don't know if they ever got it ironed out.
It's an issue with not being one of the top tier manufacturers (apple/samsung)
Anyone else have a slightly loose home button? Mine is only very slightly loose but it regularly looks misaligned. I think the problem is the cut out for the button is actually a little bigger on one side so there is room for it to wiggle up and down. I can tell this because of the lines across the bezel. I don't think it is enough of a problem to return it on warranty so it will probably slowly drive me mad over the next few months. I'll take a picture later to try and show it.
cathain said:
Anyone else have a slightly loose home button? Mine is only very slightly loose but it regularly looks misaligned. I think the problem is the cut out for the button is actually a little bigger on one side so there is room for it to wiggle up and down. I can tell this because of the lines across the bezel. I don't think it is enough of a problem to return it on warranty so it will probably slowly drive me mad over the next few months. I'll take a picture later to try and show it.
Click to expand...
Click to collapse
Nope, it isn't loose at all on my phone. You should try and change it - after all you payed a lot of money for this phone.
pedmond said:
Nope, it isn't loose at all on my phone. You should try and change it - after all you payed a lot of money for this phone.
Click to expand...
Click to collapse
It seems to be the same problem the Note 3 had. From reading that it seems there might not be much point point sending it back as users who did got the phone back and it still had the issue. Might see about swapping it for a new unit with the retailer I bought from
Here is a couple of pics, it was really hard to get it to focus for some reason despite me having a good camera? But you can see it is crooked with the left side higher than the right, you can even see the small gap along the top of the button towards the right side in the pic where the screen is on.
Mine has a distinctive click sound when i press it and takes a bit more force over the note 2
re: loose button on note 4
Yeah mines slighly loose too. I checked out two other ones in seperate stores and they all seem to have minor play in their home buttons. I even compared it to the note 3 they also had on display and it felt identical. It looks to me like its a common "feature" for the note series. Looking at the disassembly videos on youtube shows that the button isnt really adheared to anythingand iis simply pinched between the frame and glass. With that knowledge, its easy to understand why the button has some play in it without worrying too much about it. Even if you swap it for another one, its gonna be the same with maybe a slight difference in tolerences but overal it will be loose sooner or later. Same story goes for the power and volume buttons.
As for me however, ive got this is issue with the oleophobic coating right under the home button which according to Videotron in Montreal Canada, Isn't covered by warranty even if the phone is only a week old!! For some reason the oleophobic coating is missing under my home button which leaves a bunch of fingerprints just under it. Its a pain to look at especially since its freaken brand new and shouldn't have this happening so early on. But so far Videotron has NOT honored any kind of replacement warranty to me and informed that so long as it doesn't hinder the usability of the device, its wont be covered. I think Thats the lamest after sale service Ive hade to date and can't believe that they don't stand behind their products.
colapticus0983 said:
Yeah mines slighly loose too. I checked out two other ones in seperate stores and they all seem to have minor play in their home buttons. I even compared it to the note 3 they also had on display and it felt identical. It looks to me like its a common "feature" for the note series. Looking at the disassembly videos on youtube shows that the button isnt really adheared to anythingand iis simply pinched between the frame and glass. With that knowledge, its easy to understand why the button has some play in it without worrying too much about it. Even if you swap it for another one, its gonna be the same with maybe a slight difference in tolerences but overal it will be loose sooner or later. Same story goes for the power and volume buttons.
As for me however, ive got this is issue with the oleophobic coating right under the home button which according to Videotron in Montreal Canada, Isn't covered by warranty even if the phone is only a week old!! For some reason the oleophobic coating is missing under my home button which leaves a bunch of fingerprints just under it. Its a pain to look at especially since its freaken brand new and shouldn't have this happening so early on. But so far Videotron has NOT honored any kind of replacement warranty to me and informed that so long as it doesn't hinder the usability of the device, its wont be covered. I think Thats the lamest after sale service Ive hade to date and can't believe that they don't stand behind their products.
Click to expand...
Click to collapse
Yeah I think you're right. The little bit of play I don't mind but it seems the resting position for the button on my phone is always slightly crooked. Nobody else even notices it until I point it out to them. I've emailed Samsung to see what they say but I think I'm just resigned to living with it.
Thats crap about you oleophobic coating, I find with new phones it wears off after a few months anyway so eventually the whole front will be a fingerprint magnet!
Here's some pics of the oleophobic coating defect I was describing from my previos post.
Exchanged my Note 4 for a new one and it is much better, hardly any play in the button. Maybe I'm overanalysing it but it still looks ever so slightly crooked, I can live with it though.
cathain said:
Exchanged my Note 4 for a new one and it is much better, hardly any play in the button. Maybe I'm overanalysing it but it still looks ever so slightly crooked, I can live with it though.
Click to expand...
Click to collapse
I need to do this.. Mine has become a loud, creaky mess when it was originally just fine.
cathain said:
Exchanged my Note 4 for a new one and it is much better, hardly any play in the button. Maybe I'm overanalysing it but it still looks ever so slightly crooked, I can live with it though.
Click to expand...
Click to collapse
how much play is there now, compared to before? my note edge has a similar "problem". not really a big deal for me personally,
but it's kind of annoying. it's not very noticeable though, i have to look real close to even see any crookedness.
i can barely notice that my home button ever so slightly moves if i push it with my fingernail, but it's not like it's loose or anything.
i guess this is just the way it's supposed to be. working as intended and all that.
still wish the home button would be like the one on my note II. not jiggly, and nearly no clicking sound.
Every Galaxy devices I've come across, whether in the stores or personally speaking, have a misaligned home button, looks more prominent on one side compared to the other. Unfortunately, shows Samsung's innovation. I've been through over a dozen Note 4's, the AT&T variants had an extremely loose feel, whereas the T-Mobile variant is just about right.
cathain said:
It seems to be the same problem the Note 3 had. From reading that it seems there might not be much point point sending it back as users who did got the phone back and it still had the issue. Might see about swapping it for a new unit with the retailer I bought from
Click to expand...
Click to collapse
Judging by the pictures, looks normal to me, based on Samsung's manufacturing standards if you ask me.
cathain said:
Here is a couple of pics, it was really hard to get it to focus for some reason despite me having a good camera? But you can see it is crooked with the left side higher than the right, you can even see the small gap along the top of the button towards the right side in the pic where the screen is on.
Click to expand...
Click to collapse
Shouldn't require too much force. The click shouldn't be too loud and tacky, the sound be soft.
equlizer said:
Mine has a distinctive click sound when i press it and takes a bit more force over the note 2
Click to expand...
Click to collapse
When going through the return and exchange process for the Note 4's, each home button had its distinctive feel, some felt squishy on the left side with a significant gap between the right side and display. One home button even had a noticeable scratch on the aluminium part of the button.
Regarding the Oleophobic coating, its advised to never clean the display with water or oily hands. Install a screen protector from day one. 70% isopropyl alcohol is the way to go.
colapticus0983 said:
Yeah mines slighly loose too. I checked out two other ones in seperate stores and they all seem to have minor play in their home buttons. I even compared it to the note 3 they also had on display and it felt identical. It looks to me like its a common "feature" for the note series. Looking at the disassembly videos on youtube shows that the button isnt really adheared to anythingand iis simply pinched between the frame and glass. With that knowledge, its easy to understand why the button has some play in it without worrying too much about it. Even if you swap it for another one, its gonna be the same with maybe a slight difference in tolerences but overal it will be loose sooner or later. Same story goes for the power and volume buttons.
As for me however, ive got this is issue with the oleophobic coating right under the home button which according to Videotron in Montreal Canada, Isn't covered by warranty even if the phone is only a week old!! For some reason the oleophobic coating is missing under my home button which leaves a bunch of fingerprints just under it. Its a pain to look at especially since its freaken brand new and shouldn't have this happening so early on. But so far Videotron has NOT honored any kind of replacement warranty to me and informed that so long as it doesn't hinder the usability of the device, its wont be covered. I think Thats the lamest after sale service Ive hade to date and can't believe that they don't stand behind their products.
Click to expand...
Click to collapse
If you press hard enough you can actually re-position and resettle the button more to the right to fill that gap you were referring to. I've felt buttons in the which which felt like something protruding through the middle as I move my index finger from left to right (edge-to-edge) on the home button.
cathain said:
Yeah I think you're right. The little bit of play I don't mind but it seems the resting position for the button on my phone is always slightly crooked. Nobody else even notices it until I point it out to them. I've emailed Samsung to see what they say but I think I'm just resigned to living with it.
Thats crap about you oleophobic coating, I find with new phones it wears off after a few months anyway so eventually the whole front will be a fingerprint magnet!
Click to expand...
Click to collapse
It will look slightly crooked to you because Samsung never added adequate cushioning to keep the button centered. Overtime, the button will settle itself. Some Note 4's, even as seen in previous Galaxy phone, have light from the capacitative phones leaking between the gap of the home button and capacitative buttons; best seen in dark-room settings.
cathain said:
Exchanged my Note 4 for a new one and it is much better, hardly any play in the button. Maybe I'm overanalysing it but it still looks ever so slightly crooked, I can live with it though.
Click to expand...
Click to collapse
Over time, the home button wears off a bit. Every Galaxy device I've owned, I've always added a piece of scotch tape on the home button to not mess up with the alignment, etc. Everytime it came to reselling the device, the home button would feel as new to the subsequent owner as it did to me.
ateld said:
I need to do this.. Mine has become a loud, creaky mess when it was originally just fine.
Click to expand...
Click to collapse
---------- Post added at 04:51 PM ---------- Previous post was at 04:49 PM ----------
Its definitely the way its supposed to be. Some home buttons will even appear flushed / recessed whereas some will even looked elevated sticking out from the display. Samsung doesn't take this into account in their QC process, because they add the minimum adhesive to make the plastic home button work. If they had changed their materials and design a bit, would have made a dramatic difference; but they didn't since the Galaxy S2 days.
niqen said:
how much play is there now, compared to before? my note edge has a similar "problem". not really a big deal for me personally,
but it's kind of annoying. it's not very noticeable though, i have to look real close to even see any crookedness.
i can barely notice that my home button ever so slightly moves if i push it with my fingernail, but it's not like it's loose or anything.
i guess this is just the way it's supposed to be. working as intended and all that.
still wish the home button would be like the one on my note II. not jiggly, and nearly no clicking sound.
Click to expand...
Click to collapse
To say the issue doesn't exist, doesn't mean you're wrong, its just how far your eyes can see. The majority paid over $700 for a device which is suppose to compete with the inferior iPhone. Samsung had to make some compromise somewhere. Samsung believes and priorities in profits and margins, manufactures virtually everything in the IT Sector, and doesn't have the caliber to keep a quality control basis or invest in the amount of innovation compared to Apple; however the INTERNAL technology in Samsung's phones will always be superior, because they innovate and design them, from SoC's to Display technology ; Apples priorities their development based on innovation, patents, and EXTERNAL design more over their profits and margins, their most recent report is mere coincidence.
great answer there man, thanks :good:
just something we have to live with then
overall, i'm very satisfied with my note edge. but with such an expensive and high-end device it's easy to get
caught up in the details, such as this very very minor flaw found in the home button alignment.
like i stated earlier, mine isn't really that crooked, but it's just obvious enough to take note of it. about 0.5 mm difference between the right and
the left side of the button i would say. it's literally almost nothing at all, but for the "trained eye" it might cause some headache.
i suppose the only thing to do about this is to accept things the way they are.
hey, my home button works. that's the most important thing. it's not loose by any means.
i actually paid about 8000 norwegian krones for my phone (1000 us dollars) for this phone, off contract.
it's expensive. this is also probably why i'm very aware of any possible "defect" or "fault" to the device.
great phone though. no regrets :good::good: :cyclops:
I'll quote you, for the "trained eye" it might cause some headache.
There are other faults in the display as well, which we can blame AMOLED technology on.
Its not good to know too much. :silly:
I'm glad my ownership with this device is pretty much a lease with T-Mobile. Once I reach $375 in payments, I'll be off to the Galaxy S6 or Note 5, whichever suits me first.
niqen said:
great answer there man, thanks :good:
just something we have to live with then
overall, i'm very satisfied with my note edge. but with such an expensive and high-end device it's easy to get
caught up in the details, such as this very very minor flaw found in the home button alignment.
like i stated earlier, mine isn't really that crooked, but it's just obvious enough to take note of it. about 0.5 mm difference between the right and
the left side of the button i would say. it's literally almost nothing at all, but for the "trained eye" it might cause some headache.
i suppose the only thing to do about this is to accept things the way they are.
hey, my home button works. that's the most important thing. it's not loose by any means.
i actually paid about 8000 norwegian krones for my phone (1000 us dollars) for this phone, off contract.
it's expensive. this is also probably why i'm very aware of any possible "defect" or "fault" to the device.
great phone though. no regrets :good::good: :cyclops:
Click to expand...
Click to collapse
arjun90 said:
I'll quote you, for the "trained eye" it might cause some headache.
There are other faults in the display as well, which we can blame AMOLED technology on.
Its not good to know too much. :silly:
I'm glad my ownership with this device is pretty much a lease with T-Mobile. Once I reach $375 in payments, I'll be off to the Galaxy S6 or Note 5, whichever suits me first.
Click to expand...
Click to collapse
don't know exactly what you are referring to when you say faults in the display, but as far as i know i haven't noticed
much to report, except for some weird and very light tendencies of "shadow artifacts" to the left of the app icons
on my edge display. this is only something i barely was able to see if i scrolled up and down through the edge display.
the app icons caused some darkened areas on the left side of the edge display, but this is hard to depict and
probably just me seeing things. if i covered the edge display with a piece of paper the effect was no longer to be seen.
if i removed the paper, the "shadows" were still there. (only covered the app icons, and by doing this the shadows disappeared while scrolling).
we could go on like this for ages though, there will always be something.. :laugh:
i'm also keen on getting my hands on either the note 5 / note edge II (?) or the S6. the note edge is by all means a fantastic device,
and i'll stick to it until i feel the urge to move on. S6 / S6 edge = just around the corner :good:
Yep, the display issues are less visible on the Note Edge thanks to the curved area which tends to mask the tint effect. The shadowing is as a result of the Pentile Matrix used on the display, not a true RGB panel. However, close-enough. Samsung is a funny company nowadays, sometimes releases phones with AMOLED sRGB panels and sometimes Pentile. The best display to date was on the Note 2. I don't know why I was so keen on selling that beast.
niqen said:
don't know exactly what you are referring to when you say faults in the display, but as far as i know i haven't noticed
much to report, except for some weird and very light tendencies of "shadow artifacts" to the left of the app icons
on my edge display. this is only something i barely was able to see if i scrolled up and down through the edge display.
the app icons caused some darkened areas on the left side of the edge display, but this is hard to depict and
probably just me seeing things. if i covered the edge display with a piece of paper the effect was no longer to be seen.
if i removed the paper, the "shadows" were still there. (only covered the app icons, and by doing this the shadows disappeared while scrolling).
we could go on like this for ages though, there will always be something.. :laugh:
i'm also keen on getting my hands on either the note 5 / note edge II (?) or the S6. the note edge is by all means a fantastic device,
and i'll stick to it until i feel the urge to move on. S6 / S6 edge = just around the corner :good:
Click to expand...
Click to collapse
arjun90 said:
Yep, the display issues are less visible on the Note Edge thanks to the curved area which tends to mask the tint effect. The shadowing is as a result of the Pentile Matrix used on the display, not a true RGB panel. However, close-enough. Samsung is a funny company nowadays, sometimes releases phones with AMOLED sRGB panels and sometimes Pentile. The best display to date was on the Note 2. I don't know why I was so keen on selling that beast.
Click to expand...
Click to collapse
hehe, i must agree with you there, note II has a great display. still got mine right here.
it will probably be sold on though, i'm a student and i can't really afford having multiple phones right now. :silly:
you seem to know your way around these phones, i'm more of a novice in terms of the technical stuff i'm afraid
are you familiar with the "shadowing" on the note edge? i've asked around, but so far people have told me i'm seeing things
that aren't there. quite a nut though, that these shadows seen to the left of my app icons disappear if i cover my edge display
while scrolling it. the shadows appear to the far right of my main display, right next to the edge. funny how i cannot see them
if i cover the edge display itself, but hey, i'm a novice.. and until today i thought my eyes were only playing tricks on me
i'll be quite interested to see what kind of display samsung will use on their coming flagship phones.
fingers crossed the home buttons will be a tad better, but let's not get too optimistic :laugh:
The shadow you are are talking about is an anomaly as a result of Samsung's manufacturing of the curved screen. Not all the screens are curved equally. In each and every screen has a slight variation as seen in the regular Note 4 as well. Samsung has gone to far. They can't maintain consistent quality control. There's a thread in the accessories section of the forum for the Note 4, and many are reporting how substandard the screens are in terms of equal curvature on both sides. I'm very sure the same principle applies to edge, where on Note Edge might have a greater degree of curvature compared to another Note Edge Unit. This is why I didn't purchase the Edge this time around. It always takes eons for Samsung to understand what we all are facing with their products. It took them four years to correct the black color in their AMOLED screens, 5 years to figure out a metal frame was more viable than plastic frame, and the list goes on. Sam-sung needs to start listening to their customers if they want to regain trust, business, and move beyond the competition.
niqen said:
hehe, i must agree with you there, note II has a great display. still got mine right here.
it will probably be sold on though, i'm a student and i can't really afford having multiple phones right now. :silly:
you seem to know your way around these phones, i'm more of a novice in terms of the technical stuff i'm afraid
are you familiar with the "shadowing" on the note edge? i've asked around, but so far people have told me i'm seeing things
that aren't there. quite a nut though, that these shadows seen to the left of my app icons disappear if i cover my edge display
while scrolling it. the shadows appear to the far right of my main display, right next to the edge. funny how i cannot see them
if i cover the edge display itself, but hey, i'm a novice.. and until today i thought my eyes were only playing tricks on me
i'll be quite interested to see what kind of display samsung will use on their coming flagship phones.
fingers crossed the home buttons will be a tad better, but let's not get too optimistic :laugh:
Click to expand...
Click to collapse
arjun90 said:
The shadow you are are talking about is an anomaly as a result of Samsung's manufacturing of the curved screen. Not all the screens are curved equally. In each and every screen has a slight variation as seen in the regular Note 4 as well. Samsung has gone to far. They can't maintain consistent quality control. There's a thread in the accessories section of the forum for the Note 4, and many are reporting how substandard the screens are in terms of equal curvature on both sides. I'm very sure the same principle applies to edge, where on Note Edge might have a greater degree of curvature compared to another Note Edge Unit. This is why I didn't purchase the Edge this time around. It always takes eons for Samsung to understand what we all are facing with their products. It took them four years to correct the black color in their AMOLED screens, 5 years to figure out a metal frame was more viable than plastic frame, and the list goes on. Sam-sung needs to start listening to their customers if they want to regain trust, business, and move beyond the competition.
Click to expand...
Click to collapse
very true my friend. and yes, the edge is a new concept, at least in this format. S6 will also be available with a curved screen they say.
quite interested in seeing what changes they've made, if any, and how the display acts accordingly.
all these minor issues is evidently a biproduct of innovation. truthfully i must admit i'm quite impressed samsung
has the balls to step up their game and try out new things, even though this edge concept might still be in its early stages
of development, and there are many things that could be improved. i hope they'll find a way to polish things correctly. if they do,
this might be a potential game changer. we'll find out, sooner or later :good:
despite the anomalies that may occur (or do occur) i find the edge to be very useful. it really adds the edge (quite literally) to the functionality of
the note, which has been superb thus far, at least in most cases. last note i had (and still have) is the note II though.. two generations apart, and
several differences big enough to make these phones very alike in their own ways. all respect to the note II though.. quite the champ!
I would have opted for the Note Edge had case manufacturers stepped up their game in manufacturing cases for this gem. Also, I was a bit disgruntled when Samsung chose to go with a plastic frame instead of metal for the Note Edge. Hopefully the S6 and subsequent generation of Galaxy phones will all be streamlined into one manufacturing standard.
niqen said:
very true my friend. and yes, the edge is a new concept, at least in this format. S6 will also be available with a curved screen they say.
quite interested in seeing what changes they've made, if any, and how the display acts accordingly.
all these minor issues is evidently a biproduct of innovation. truthfully i must admit i'm quite impressed samsung
has the balls to step up their game and try out new things, even though this edge concept might still be in its early stages
of development, and there are many things that could be improved. i hope they'll find a way to polish things correctly. if they do,
this might be a potential game changer. we'll find out, sooner or later :good:
despite the anomalies that may occur (or do occur) i find the edge to be very useful. it really adds the edge (quite literally) to the functionality of
the note, which has been superb thus far, at least in most cases. last note i had (and still have) is the note II though.. two generations apart, and
several differences big enough to make these phones very alike in their own ways. all respect to the note II though.. quite the champ!
Click to expand...
Click to collapse
Since the M9 is starting to become available on several markets, it could be interesting to compare the quality of the different batches re: screen, finish, temperature, camera...
I have two different M8 and it's almost like they are two different phones. One has a vibrant screen with perfect white balance, the other has a washed out yellowish display, the one with the yellow display has louder loudspeakers (same ROM), and the camera protection film is smudged whereas the other one is like new.
Please post your report with the first 6 digits/letters of the serial number to identify the batch. Like HT42WW
Looking forward to the first feedback
Sent from my HTC One_M8 using XDA Free mobile app
Can you post pictures of the phones side by side?
I do not have my M8 anymore as I returned it to get my M9.
Using my M9 with manual +2 brightness makes it very pleasant to use.
HT53CY is my build
Silver/gold
Orange ROM. 15, France
Great build quality, no defects
Screen not very bright in auto, great in manual
Camera very good, front cam overexposed
Sent from my HTC One M9 using XDA Free mobile app
from my experience with htc, they have two or three factories. I forget which one was preferred manufacturer but the lcd is definitely different between some. This started with the mytouch 4g I believe, it was also seen in a few others such as the amaze and sensation. not sure if there are any others but I wouldn't be surprised.
Teo032 said:
from my experience with htc, they have two or three factories. I forget which one was preferred manufacturer but the lcd is definitely different between some. This started with the mytouch 4g I believe, it was also seen in a few others such as the amaze and sensation. not sure if there are any others but I wouldn't be surprised.
Click to expand...
Click to collapse
Yeah I remember that thread. I also found that the Sensation had two screen manufacturers and started a thread about it in that section.. I think with the My touch 4g it was Sharp and Sony and you wanted the Sony screen. The sharp looked like crap. With the Sensation it was Sharp and AIO or something like that and with that one you wanted the sharp panel (although some preferred the AIO panel)
Mine is UK version, Carphone warehouse. Gold on Silver. The screen is very good, not leaning to red/yellow or green, best white balance i've seen so far on a non iphone.
There are slight gaps around where the new lip is, which i'm sure destroys the IPX3 rating and will be a dust magnet, although up to now, no dust has gone anywhere lol.
Speakers are brilliant! Better than M8.
I got my silver/gold AT&T version yesterday and so far no problems. Solid build quality. No dead pixels, screen is great. No problems that I can see really. Serial starts with FA53DY
Jonathan-H said:
Mine is UK version, Carphone warehouse. Gold on Silver. The screen is very good, not leaning to red/yellow or green, best white balance i've seen so far on a non iphone.
There are slight gaps around where the new lip is, which i'm sure destroys the IPX3 rating and will be a dust magnet, although up to now, no dust has gone anywhere lol.
Speakers are brilliant! Better than M8.
Click to expand...
Click to collapse
Could you please give us the first 6 characters of the serial number, in order to figure out the factory batch? Thanks!
Please excuse my post here, as I don't have the device yet, I just wanted to post my findings.
Sadly, I think build issues remain in the M9 as well. On close-up shots in some video reviews I watched you can see them. Take a look here for example. On 2:17 you can see the right part of the screen protruding a bit from the front metal panel and in the next close up, around 2:22, you can see there are (multiple?) gaps on the left side of the screen between the screen bezel and the frame. What is really weird is that, in the second example, it's not a single straight gap, but multiple gaps, extremely weird for a metal design.
I know I'm probably nitpicking and many of you would dismiss those issues even if they were on a massive scale, but I won't. Never mind my OCD (this can be tamed ) but I really hoped HTC would crush such issues after dealing with them on both the M7 and the M8.
Let's hope those are isolated (or even better, illusions caused by the angle of the video) and will be (or are already) fixed in retail models. It's the first time I'm planning to upgrade from my M7 (all of the four models I had had some kind of build quality issue) and I would hate it if I had to play hide and seek with Arvato again.
Beautifully made. Very impressed. Too scared to use without a case, however .
akpe said:
Please excuse my post here, as I don't have the device yet, I just wanted to post my findings.
Sadly, I think build issues remain in the M9 as well. On close-up shots in some video reviews I watched you can see them. Take a look here for example. On 2:17 you can see the right part of the screen protruding a bit from the front metal panel and in the next close up, around 2:22, you can see there are (multiple?) gaps on the left side of the screen between the screen bezel and the frame. What is really weird is that, in the second example, it's not a single straight gap, but multiple gaps, extremely weird for a metal design.
I know I'm probably nitpicking and many of you would dismiss those issues even if they were on a massive scale, but I won't. Never mind my OCD (this can be tamed ) but I really hoped HTC would crush such issues after dealing with them on both the M7 and the M8.
Let's hope those are isolated (or even better, illusions caused by the angle of the video) and will be (or are already) fixed in retail models. It's the first time I'm planning to upgrade from my M7 (all of the four models I had had some kind of build quality issue) and I would hate it if I had to play hide and seek with Arvato again.
Click to expand...
Click to collapse
get it exchanged, the units i tried had the glass completely level with the front plate, it's part of it's beauty, the news are reporting shortage and delayed delivery for the USA, so let's this hope this will not pressure the amazing QC
I have a grey M8 at home right now. Will update this post later tonight when I get you the serial number and pictures
My HTC M9 is from the HTC Champions launch event which happened in Atlanta this week for retail employees.
M9 serial: FA53FY
M8 serial: *will post later today
Overall the M9 feels a lot better than the M8 in terms of build and feel in the hand. If I place the M9 on four fingers and tilt my hand forward or backward the phone doesn't slip off unless my hand is almost vertical. The M8 would slip out of my hand after like a rotation of 10-15 degrees lol
The M9 is a little slimmer and that I don't like. Coming from a OnePlus one and large phones regularly, the M9 feels too small. Overall I'm happy because I put a case on it and it brings the size back a little to me. Bought a Nexus 6 last night anyways haha.
Mine is perfect. SN FA53K.....
My M8 was FA as well. Also perfect.
Just had a scan for any of the noted imperfections & unless only visible under microscope all is sweet & dandy with mine
Unlocked Gunmetal Grey M9 from HTC.com. Everything is perfect with mine. Couldn't be happier with it. Now I just need a good case lol.
Awesome feedback. Feel free to post your serial number (first 6 digits) even if your phone is perfect. It's good to know the good batches as well!
avara said:
Awesome feedback. Feel free to post your serial number (first 6 digits) even if your phone is perfect. It's good to know the good batches as well!
Click to expand...
Click to collapse
Developer Edition - FA53HY - Perfect condition - Screen is Excellent / not yellow or pink at all more a very light gray than anything
My lower volume button is pushed in slightly at at the top end, looks a bit wonky but still works as it should, ill update with serial and photos soon - Adam
Adam182 said:
My lower volume button is pushed in slightly at at the top end, looks a bit wonky but still works as it should, ill update with serial and photos soon - Adam
Click to expand...
Click to collapse
My volume down is the same mate, I put it down as a design feature as it functions as it should
Duncan1982 said:
My volume down is the same mate, I put it down as a design feature as it functions as it should
Click to expand...
Click to collapse
Mine doesn't appear to have this. It was one of the first things I checked since I noticed this in some videos too. Kind of surprised, really. The volume down button does however protrude slightly less in its entirety compared to the volume up one.
After going over everything very carefully it seems I have only two minor issues:
IR blaster cover is a tiny bit misaligned on the right side
On the lower left-hand and upper right-hand corners of the screen the polycarbonate has a small dent you can only see in a certain light
Very satisfied in general, it seems very solid. I do worry however that there might get dust in-between the face and aluminium unibody parts.
After four days, I'm returning my Pixel 2 XL.
It is a wonderful phone in every respect........except for one.
I just couldn't get past the screen. I had a positive attitude and hopes beyond hopes.
I tried. I really did.
No burn-in issues - that wasn't the problem (yet).
It's the blue. Blue everywhere. At an angle, off center, or looking at photographs - everything just had this blue tinge to it that I couldn't deal with. The grainyness and color fringing in the text was there, too. Not cool.
I love and trust Google and have been a diehard Android fan from the beginning, but I paid over a $1000 for this and I refuse to swallow that expensive pill, knowing these annoyances are there.
Why Google? WHY??...
I'm sure Google might send out a patch to deal with some of this, but in the meantime, I'm going back to my Nexus 6.
It's really a shame. The software experience on this phone is amazing. And the camera...oh, that camera. Simply stunning.
Well, at least I get my headphone jack back....
Maybe try a replacement. I've seen some side by side where one was blue at every turn, and another was only blue at extreme angles. Most OLED screens have this problem to some degree, though Samsung has done a great job of minimizing the effect.
The Pixel 2 XL is by far the smoothest Android phone out there and I hope they deal with the quality control issues.
Guyinlaca said:
Maybe try a replacement. I've seen some side by side where one was blue at every turn, and another was only blue at extreme angles. Most OLED screens have this problem to some degree, though Samsung has done a great job of minimizing the effect.
The Pixel 2 XL is by far the smoothest Android phone out there and I hope they deal with the quality control issues.
Click to expand...
Click to collapse
I agree. It was a wonderful Android experience. Smoothest phone I've ever used.
I'm just not in the mood to play "order, return, order return, repeat.." with a $1000 device.
If this were a $400 phone, I might have some patience for that.
I was also having some bluetooth issues, but that could have been the device I was connecting to (car).
All in all, if you can tolerate the screen, it's an amazing phone
I just boxed mine up today to return for a refund as well. I decided that I didn't want to go the RMA process at this stage. It's still too early for Google/LG to tighten up manufacturing quality and it's not worth it for me to pay $912 to maybe get a decent one. I want to see how it is in a few months or possible for holiday sales and re-buy it then but until then.. back to my 6P with its rapidly degrading battery. I should note that I returned mine for multiple reasons including the top selling point of this phone, the camera. I could not get a good pic out of that phone for the life of me and I don't know why. Also, charging was not fast at all. So couple those things with the screen issues (for me it was extreme blue tint, graininess, black smear, and overall terrible white balance/contrast tuning to the point where it was actually uncomfortable to look at the screen without night light on) and it was unfortunately the decision that had to be made. I REALLY liked everything else about the phone and know that the charging and camera must have been a true defect as a factory reset didn't resolve it. So if the screen was up to par for a $900-$1000, I'd have just RMA'd it. So sad.. I really hope Google and LG get their sh*t together on the manufacturing side to fix all the little crap with it and the major glaring issue being the screen. Either tighten up ship with the current OLED display or switch to a samsung panel for better/more consistent manufacturing. I have got to believe someone or many people are getting fired over this fiasco.
bye bro
Another one bites the dust... bummer!
jrg67 said:
I just boxed mine up today to return for a refund as well. I decided that I didn't want to go the RMA process at this stage. It's still too early for Google/LG to tighten up manufacturing quality and it's not worth it for me to pay $912 to maybe get a decent one. I want to see how it is in a few months or possible for holiday sales and re-buy it then but until then.. back to my 6P with its rapidly degrading battery. I should note that I returned mine for multiple reasons including the top selling point of this phone, the camera. I could not get a good pic out of that phone for the life of me and I don't know why. Also, charging was not fast at all. So couple those things with the screen issues (for me it was extreme blue tint, graininess, black smear, and overall terrible white balance/contrast tuning to the point where it was actually uncomfortable to look at the screen without night light on) and it was unfortunately the decision that had to be made. I REALLY liked everything else about the phone and know that the charging and camera must have been a true defect as a factory reset didn't resolve it. So if the screen was up to par for a $900-$1000, I'd have just RMA'd it. So sad.. I really hope Google and LG get their sh*t together on the manufacturing side to fix all the little crap with it and the major glaring issue being the screen. Either tighten up ship with the current OLED display or switch to a samsung panel for better/more consistent manufacturing. I have got to believe someone or many people are getting fired over this fiasco.
Click to expand...
Click to collapse
Interesting
Not to talk you back into Pixel 2, but there is the fact that the OLED display is designed to display wide gamut colors and is limited in most apps to simply RGB leaving a dull palette and such.... however, Google has said they will release a fix (Saturated Colors) soon..
https://www.xda-developers.com/google-pixel-2-xl-warranty-color-mode/
Then there is this as well:
https://www.reddit.com/r/Android/comments/77gm3r/android_oreo_color_gamuts_and_pixel_2_explained/
travblue said:
Interesting
Click to expand...
Click to collapse
Vague.
dethknite said:
Not to talk you back into Pixel 2, but there is the fact that the OLED display is designed to display wide gamut colors and is limited in most apps to simply RGB leaving a dull palette and such.... however, Google has said they will release a fix (Saturated Colors) soon..
https://www.xda-developers.com/google-pixel-2-xl-warranty-color-mode/
Then there is this as well:
https://www.reddit.com/r/Android/comments/77gm3r/android_oreo_color_gamuts_and_pixel_2_explained/
Click to expand...
Click to collapse
Yes, I am very aware of that.
My argument is, for spending a $1000+, I shouldn't have to wait.......... for something like that to correct itself.
This is a competitive market and Google should know better.
Forgetting the lousy color gamut, overall the screen is just not up to par for a device of this caliber.
I don't expect this phone to be absolutely perfect, but this screen is just not in the same class as the rest of the phone.
As I've mentioned, the phone, the build, and the software experience is top-notch. It is such a shame that Google dropped the ball on the screen - y'know,.....the most-important part of the phone.
Perhaps in six months I'll try again. But I refuse to spend this kind of money for a product that is obviously not ready for prime-time.
flex360 said:
bye bro
Click to expand...
Click to collapse
Truly hope to be back soon.
After I posted that, I read a few more posts regarding people returning their 2XLs and the responses literally surprised me. There is so much hate towards people expressing their decision to return it over obvious manufacturing issues and not wanting to deal with the RMA process. It's almost like people are personally offended like they were hand assembling the phones themselves and simply cannot understand there being defective devices out there. Not saying you are being that way by saying "bye bro" bc that is way less harsh than I read earlier but damn. This has become sort of comical that the people who are keeping their phones are defending them so vehemently and not believing others who's phones were defective. It's like basically saying we are whining about non issue mythical problems.
jrg67 said:
Truly hope to be back soon.
After I posted that, I read a few more posts regarding people returning their 2XLs and the responses literally surprised me. There is so much hate towards people expressing their decision to return it over obvious manufacturing issues and not wanting to deal with the RMA process. It's almost like people are personally offended like they were hand assembling the phones themselves and simply cannot understand there being defective devices out there. Not saying you are being that way by saying "bye bro" bc that is way less harsh than I read earlier but damn. This has become sort of comical that the people who are keeping their phones are defending them so vehemently and not believing others who's phones were defective. It's like basically saying we are whining about non issue mythical problems.
Click to expand...
Click to collapse
Yup. People like that in every forum on the internet.
jrg67 said:
Vague.
Click to expand...
Click to collapse
I haven't received my Pixel 2 XL yet so I'm just taking notes..... Let me know if that's still too vague for you
People that RMA their phone for either a replacement or for a return, do you have to pay for shipping or does Google give you prepaid shipping?
Got my replacement today, I also sent back because of blue. Well my new one is night and day difference. I will post pics when my wife gets home. Can easily see the difference.
i'm doing an RMA myself.. but for other reasons.. but before i divulge too much off the original topic... why is there so much variance between displays?!?! some phones start turning blue at a fairly shallow angle.. and some more at sharp angles.. that's ridiculous how varied it can be. the off-axis shift is certainly worse on my personal one vs the one i looked at before (started 20 degrees instead of 40)
and even though off-axis shift isn't really bothersome to me as much.... the GPS lock was unstable.. great when it works... really bad when not. it feels like when i first had my LG built N5.... GPS problems all over again..
GPS location shooting me over a mile away from where i am? unacceptable!!
a display issue i also did notice was how the display dealt with dark colors and blacks... with significant clipping (aka "black crush").. as well as the lag that causes the "black smear".. it is certainly below average.
with after having troubles with GPS location.. i was done.. support was contacted.. and after troubleshooting with them through various steps... they are going to send a replacement.
now, i am still invested in getting the Pixel 2 XL.. display issues or not... but GPS needs to work and that camera is another reason why i'm still going to give it another go. even looking up my manufacturing date (Oct 19th?!).. i felt it was probably not part of any early batches that might've had worse problems... but goodness... i dunno what they're gonna do... send me a refurb? even newer built? i'll see in a few days..
---------- Post added at 03:08 PM ---------- Previous post was at 03:06 PM ----------
lensgrabber said:
People that RMA their phone for either a replacement or for a return, do you have to pay for shipping or does Google give you prepaid shipping?
Click to expand...
Click to collapse
They pay.. Google support emails you the shipping label and paperwork for your package.
more power to you. if you can wait until it goes on sale to buy it again and the kinks are worked out. that's awesome. i on the other hand couldn't wait. but i'm in the third batch. shipping "today" "no movement" lol. so we will see what they have done.
My personal phone is a Pixel 2 XL and work phone is a Samsung S8+ funny thing is off angle they BOTH have a blue tint to them. No doubt it is more pronounced on my pixel 2 xl but it's not detectable looking at either phone and about 5 degree rotation left or right. Using both phone's I never see the tint 99%+ of the time. I guess it's being reported there is a random element in the degree of blue you get when at an angle but really mine isn't that much worse than my S8+ to a point where its not something that even occurs to me unless I am perusing a forum like this etc..
My pixel XL is going right back... In my pocket because it's ****ing dope
SquallLHeart said:
i'm doing an RMA myself.. but for other reasons.. but before i divulge too much off the original topic... why is there so much variance between displays?!?! some phones start turning blue at a fairly shallow angle.. and some more at sharp angles.. that's ridiculous how varied it can be. the off-axis shift is certainly worse on my personal one vs the one i looked at before (started 20 degrees instead of 40)
and even though off-axis shift isn't really bothersome to me as much.... the GPS lock was unstable.. great when it works... really bad when not. it feels like when i first had my LG built N5.... GPS problems all over again..
GPS location shooting me over a mile away from where i am? unacceptable!!
Click to expand...
Click to collapse
Can't speak to the GPS issues. I had some Bluetooth issues, but like I said, it may not have been the phone.
As far as the display - it wasn't "bad" per se - I've seen worse. My complaint was it isn't good enough - especially on a $1000 device.
To reinforce my point, if you put my Pixel 2 XL side-by-side against my 3-year old+ Nexus 6, the difference is mind-blowing. Motorola hit it out of the ballpark with this display. That was what really did it for me.
And for the record, my Nexus 6 also has an OLED screen. Still no burn-in that I can see and that sucker is on, all the time.