My account assumes another language at Play Store after buy Nexus 4 - Nexus 4 Q&A, Help & Troubleshooting

I've been working in Germany for a while there I decided to buy a Nexus 4 through the Play Store.
However I came to Portugal, and now on my Play Store continues to show me the categories "Movies" and "Books" with content in German language when not even available here in Portugal.
I already removed my address German Google account and returned to pre-define the abode Portuguese.
I'm sure this is some definition to my account, because I started the session with another Android and appears in Portuguese and all without the categories "Movies" and "Books."
I think my Google account continues to be taken as if it were still in Germany.
Does anyone know how I can resolve this situation?
I leave also two prints of the situation, the same happens on my computer's browser.
Thanks

asm19 said:
I've been working in Germany for a while there I decided to buy a Nexus 4 through the Play Store.
However I came to Portugal, and now on my Play Store continues to show me the categories "Movies" and "Books" with content in German language when not even available here in Portugal.
I already removed my address German Google account and returned to pre-define the abode Portuguese.
I'm sure this is some definition to my account, because I started the session with another Android and appears in Portuguese and all without the categories "Movies" and "Books."
I think my Google account continues to be taken as if it were still in Germany.
Does anyone know how I can resolve this situation?
I leave also two prints of the situation, the same happens on my computer's browser.
Thanks
Click to expand...
Click to collapse
You can change some things at:
Primary Language: https://www.google.com/settings/account
Credit Cards https://wallet.google.com/manage/#paymentMethods
Home Address: https://wallet.google.com/manage/#settings
Latitude Home & Work: https://maps.google.com/locationhistory/b/0/dashboard
Also check which Country SIM card you currently have, and what Country IP addess you used to created your Gmail account.
Android Market tends to use current SIM card for Country Location.

SpookyTunes said:
You can change some things at:
Primary Language: https://www.google.com/settings/account
Credit Cards https://wallet.google.com/manage/#paymentMethods
Home Address: https://wallet.google.com/manage/#settings
Latitude Home & Work: https://maps.google.com/locationhistory/b/0/dashboard
Also check which Country SIM card you currently have, and what Country IP addess you used to created your Gmail account.
Android Market tends to use current SIM card for Country Location.
Click to expand...
Click to collapse
Primary Language: have in Portuguese, second in english
Credit Cards: Add one Portuguese, when I came to Portugal
Home Address: have in Portuguese
Latitude Home & Work: he had no active service, have enabled now
My country SIM card is Portuguese. IP used in google account which will be also one of Portugal, I'm not using a proxy/VPN foreign.
Already cleared the browser cookies, and the cache of Play Store. I do not know what could be...

some guys from my country (Poland) had exactly the same problem.
as stated 2 posts above, you have to change all your settings back to portugese everywhere in google services, and that also includes google wallet !!
and after that im pretty sure you have to re-login to your google account on the nexus 4 which is basically doing a factory wipe/reset!
also keep in mind that i do recall some guys from polish forums claiming that even after that did all that, the problem didint fix.
i think they ended up calling google for help, after all it is not illegal to buy this phone the way you did

dzumagos said:
some guys from my country (Poland) had exactly the same problem.
as stated 2 posts above, you have to change all your settings back to portugese everywhere in google services, and that also includes google wallet !!
and after that im pretty sure you have to re-login to your google account on the nexus 4 which is basically doing a factory wipe/reset!
also keep in mind that i do recall some guys from polish forums claiming that even after that did all that, the problem didint fix.
i think they ended up calling google for help, after all it is not illegal to buy this phone the way you did
Click to expand...
Click to collapse
I've done all this but still could not solve the problem...

Related

[How to] Redeem a Play Gift Card from outside the US

Hey All!
There is a guide available on how to redeem your Google Play Gift Card from outside the US.
You can read this post here.
Hope it helps!
- reevester
What does this has anything to do with S2??
Prashanthme said:
What does this has anything to do with S2??
Click to expand...
Click to collapse
Well, I have an S2 and I tested it on an S2!
But on a more serious note, Mods can move this to a more suitable thread if needed.
Great share thanks
---------- Post added at 12:11 AM ---------- Previous post was at 12:10 AM ----------
ALso mate do you know any way it i can cheat the play store that im in UK or US instead of India?
anshmiester78900 said:
Great share thanks
---------- Post added at 12:11 AM ---------- Previous post was at 12:10 AM ----------
ALso mate do you know any way it i can cheat the play store that im in UK or US instead of India?
Click to expand...
Click to collapse
Market enabler...
Sent from my GT-I9100 using Tapatalk 2
sahibunlimited said:
Market enabler...
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
Thanks mate .!
Also can you tell me how can i make a US Gmail id ?
anshmiester78900 said:
Thanks mate .!
Also can you tell me how can i make a US Gmail id ?
Click to expand...
Click to collapse
Sign up for a GMail account using a US based proxy (P.S. - this is mentioned in the blog post!)
Is there a way to get it to redeem on Canada for an existing account? What if I actually go to the USA? Seems it is not possible but what do they propose you do if you move?
This method requires making of a new Email account with a US region... is it not possible to maybe CHANGE your current primary gmail accounts region to the US...?? I dont want to have some other email address which has all my paid apps on it... whats strange is iv given my email to someone in the US to redeem a card for me right there, Yet its Still saying the card not valid in your region... :S
Google doesn't let you change it. I have discussed it in length with them and "escalated" the issue only to be told that "if you move, you have to make a new account to change the region". My Canadian account and all its content, then, is completely useless. Hope they modernize and fix this soon. They seem to think it isn't a big deal having to manage multiple accounts.
Sean09 said:
Google doesn't let you change it. I have discussed it in length with them and "escalated" the issue only to be told that "if you move, you have to make a new account to change the region". My Canadian account and all its content, then, is completely useless. Hope they modernize and fix this soon. They seem to think it isn't a big deal having to manage multiple accounts.
Click to expand...
Click to collapse
But that's ridiculous... I found where you can change your account region from... but its still giving the same error... that is by far the dumbest thing iv heard... a person is supposed to make a new email address just cuz he migrates...?? And what to do about all the other places your old email id has been in use........ jeez...
Sent from my Samsung Galaxy Q
Send complaints to them and log tickets. Their poor service won't get any better if people don't speak up!
Sean09 said:
Send complaints to them and log tickets. Their poor service won't get any better if people don't speak up!
Click to expand...
Click to collapse
They actually just responded to my email a bit back... what they had to say was you need to have some credit card linked to your account, which has a billing address of that country where you want your account to be associated with... once you have that don't then you can redeem the card, if the credit card entered is a U.S card...
They sent it along with steps of what exactly needs to be done... if you want can post it here...
Sent from my Samsung Galaxy Q
If you could, because I undertook those steps only to have the box greyed out to change country code. On contacting them again after complying with their US Credit Card demands they then told me it cannot be changed once set to Canada - I have to make a new account for USA. They are probably hoping most people can't do step 1 before breaking it to them that it doesn't matter if they do, since it won't change anyways.
Sean09 said:
If you could, because I undertook those steps only to have the box greyed out to change country code. On contacting them again after complying with their US Credit Card demands they then told me it cannot be changed once set to Canada - I have to make a new account for USA. They are probably hoping most people can't do step 1 before breaking it to them that it doesn't matter if they do, since it won't change anyways.
Click to expand...
Click to collapse
Thanks for contacting us about country support for Google Play. We use the billing address of your default payment instrument in Google Wallet to help determine your home country for accessing the Play Store. Our collection of content can vary by country, so your view of the Play Store may differ from what others are seeing when you travel outside of the country listed on your default payment methods billing address. Please note that you must have a valid payment method with a billing address located inside a country in order to access that country's Play Store. If you're having issues viewing your intended country's Play Store, the US is going to be your permanent residency, and would like to change your default payment method or update an existing billing address in Google Wallet, please use the following steps:
1) Sign into your Google Wallet account to manage your payment methods (https:// wallet.google.com/manage/paymentMethods) 2) Add a new card or change your default payment instrument to one with a billing address located inside your desired country 3) Open the Play Store and navigate to any item available for download 4) Click to begin a download until you reach the "Accept and buy" screen (no need to complete the purchase) 5) Close the Play Store and clear data for the Google Play Store application (Settings > Apps > Google Play Store > Clear Data) or clear your browser cache 6) Re-open the Play Store. You should now see the Play Store that matches your default payment instruments billing country. If you haven't yet added a payment method to your account for the first time, please add a card directly from the Play Store with a billing address that matches your intended country location. Then, follow steps 3 through 6 to show your intended country's Play Store. If you believe that you're experiencing a different location-related issue, please first verify if the country of your primary payment method matches your intended country. If the countries match, please provide any screenshots and additional details that might help me resolve your issue. We appreciate your feedback as we continue bringing more content to Google Play. Thank you for reaching out!
Sent from my Samsung Galaxy Q
I've not been able to get any proxies to let me make an American email account...
"Don't be retarded"
Yup,
I am Canadian and bought two $25 Google Play gift cards on one of my frequent trips to the United States only to find that I cannot use them in Canada and even when I go to the States.
The whole idea was not to have to offer up a credit card to Google. Why would I need the gift cards if I could use a credit card?
When I complained to the Google support line, I got a lame story about "exchange rates". Duh! The money had already changed hands!
I know that I can create a new bogus gmail account when I am traveling to the States and do a factory reset of my device but ... hey!? ... I've never heard of a retailer who would want to discourage a sale.
Google should update it's corporate motto.
Just venting. My apologies for the unhelpful post.
Cheers.
hey i can help you to it
just email me the google play gift card code and your gmail and password so that i can attach it to your account at [email protected]

[Q] Google Play Store - Stuck in Spain :-/

Hi,
For some reason my S3's Play Store only ever gives me results from Spain (where the handset has been) but I'm in Belgium
I've tried various ways to 'relocate' it correctly, to no success. Also I've tried tweaking my Google account settings via the web and it did nothing.
Anyone have any ideas please?
is this a help section?
Are you by any chance still using a Spanish SIM?
Hi,
Nope, actually it's never even had a Spanish SIM in it. My original GMail account dates back to when living in Spain tho.
All the best
kuntstubble said:
Hi,
Nope, actually it's never even had a Spanish SIM in it. My original GMail account dates back to when living in Spain tho.
All the best
Click to expand...
Click to collapse
Google is now using many things to make sure people can only use the store for their location and the country where the gmail account was set up is one of the things they take into account. Along with where it was sold at.
Simple guess you have Spanish firmware or CSC .
jje
http://forum.xda-developers.com/showthread.php?t=2228961
play store 4.0.25 themed black
Sent from my GT-I9300 using xda app-developers app
Hey,
Nope, it's actually purchased in Belgium, but I've changed the CSC to the United Kingdom and run the latest UK ROM on it.
Looks like your country is changed to Spain, try set it to Belgium
Yes, but where exactly? This is the question
try to clear play store data and cache then reboot
The problem is your Gmail account.
Look for the deep setting of your Google account...
Julianocas said:
The problem is your Gmail account.
Look for the deep setting of your Google account...
Click to expand...
Click to collapse
I've looked everywhere, really I have. Can't find anything.

Google play music all access: help please!!!

Hi everybody!
i'm struggling with a problem regarding google play music all access:
i just want to subscribe for the service starting with the trial.
i'm from italy and actually i live in the uk, since i've been in the uk i've used the play store in british pounds.
now i want to subscribe to the service but weirdly i see the page in italian with the price in euros and i just can't pay with my british credit card.
i reported this to the google assistance but after a few weeks they still can't find a solution!
the only think i can do is asking the community!!!
other informations:
google wallet: linked british address and british credit card
google play: all shown in pounds, previous purchases in pounds
it isn't a cache problem of the app, i've got the same problem on other devices and on the web as well.
now guys thanks for the help (sorry for my english!)
They mentioned this is due to the policy of the country IP. You need to log into Google Dashboard and change your location to UK. Also they mentioned normal browsing for a few days or weeks with a UK IP the change will be automatic. I used to be able to view the US Play store the same way but now I can't.

Region set to US instead of UK NOTE 4

Have a google account and the region is set to the US instead of the UK, dollar signs are shown and UK apps are not available as it says it's not available in your country.
Have made alterations to google wallet as described on google, but this hasn't made any difference, everything I can see I've changed and it's still showing dollars instead of pounds.
Any help would be appreciated.
Cheers.
Fixed issue myself, altered everything within Google wallet, changed: address, bank card, billing address, and the sim card.
This fix was not for myself but for a friend.

App cannot be installed in my country???

Hi all,
I've recently bought this gorgeous Samsung Galaxy S7 Edge, and I'm using it on O2 (UK), and I have a good mobile plan (with international calls) from my wife's contract, but I can't find the app Talk2Go in playstore. If I look after it on google, I can access playstore (for that app, apart that it's working fine) but I'm getting the message "This item cannot be installed in your device's country". The same message I'm getting by accessing playstore from PC. How can I install it from playstore (in order to get usually updates of the app)?
I have installed the apk (which isn't the latest build, but it's working fine) though from google, but, like I said, I want the playstore version.
Same issue with O2 app. I'm guessing there's an issue on my phone somewhere but I can't realize where?
check your software version, if the phone was manufactured or bought outside of the UK . It has the wrong software on it.
It recognizes playstore from a different country. simply flash the latest O2 software and the problem should be corrected.
Some apps are only for certain countries..
Try to VPN it, if it doesnt work.. make a new account for that region just to download apps...
which version should be? I have now:
what do you mean by new account for that region?
So
did you previously use it outside the region that you reside in now....just make a new playstore confirm your bank acc make a small purchase and just refund it should change location to where u reside make sure the bank is from where u currently reside in and try again if not then you are gonna have to proxy your connection by an app
no, I bought it from a local guy, hard reset and added my sim, and with UK card in google wallet. I've called google 10 min ago reporting this issue, and it's on going.

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