My HTC One broke and injured me - One (M7) General

This is to share my experiences with the HTC One and hopefully prevent other users from injuring themselves.
When I received my HTC One I was so excited, I naturally tried to put my SIM card into the One. This is my first problem with the One. None of the openings seem to fit for the SIM card!
The opening at the bottom is too small. At first I thought this is because my SIM card is not a micro SIM card, so I started cutting the plastic around the SIM card until it fits in. But it still wouldn't fit! Now I have butchered my SIM card and I don't think it will work anymore because I had to cut a piece of the metal, and still it doesn't fit.
So I figured after a while that you have to open the phone! I am very disappointed this phone because one of the main selling point was that you can't remove the battery because it has no gaps. What they don't tell you is that you have to open it to put the SIM card.
Now I tried to open the damn thing and the aluminium is so sharp that my skin started bleeding. I don't know if this was a defect unit, but the aluminium on this device is so sharp that holding the device hurts. So far I have only managed to unmount the top speaker cover. I saw that there was a tiny opening so I figured this is where the SD card fits. It isn't! Not only is there no SIM card slot there, but the speaker cover won't go back into place.
So I am now left with a butchered SIM card because this damn no gap construction of HTC and a cut on my finger to open the damn thing and a speaker cover that I can put back into place. Thank you HTC but I think plastic is safer.

Since it does not have fruity logo on the back, German courts will put temporary injunction on this product early in the morning.

I seem to missing the joke?

OP has edited his post.

hamdir said:
I seem to missing the joke?
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Maybe he smashed his HTC One into his face and the aluminium body broke his nose or something? Perhaps a speaker grill inadvertently lunged for freedom? :victory:
Obvious troll is obvious.

WTF did I just read o.o?

and then, it exploded

Here's a novel concept....
Contact your carrier...get the proper SIM.
Use the included SIM removal tool.
Enjoy the gorgeous work of art that is the ONE.

It is around 10:30 pm (22:30) in Frankfurt. Overindulgence on good German brew may have something to do with it.

Nokiacrazi said:
Maybe he smashed his HTC One into his face and the aluminium body broke his nose or something? Perhaps a speaker grill inadvertently lunged for freedom? :victory:
Obvious troll is obvious.
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do you even know what does troll mean?

Clearly this guy is developmentally disabled. I wonder how long it took him to learn how to eat with a fork and knife.
Sent from my Inspire 4G using Tapatalk 2

My sisters husbands , brothers, cosins, former roomate had a Samsung galaxy III, it over heated in his pocket and the PLASTIC burned his testicles! True story.:silly:

shiningarmor said:
do you even know what does troll mean?
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Yes.

msterner123 said:
My sisters husbands , brothers, cosins, former roomate had a Samsung galaxy III, it over heated in his pocket and the PLASTIC burned his testicles! True story.:silly:
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He needs to change his fashion consultant. Who puts pockets in that area?

If you cant figure out how to put in a SIM. You dont deserve to have the phone.

the amount of idiots in this thread is too damn high!

We are all now dumber for having read this thread.
Sent from my EVO using xda premium

tian105 said:
If you cant figure out how to put in a SIM. You dont deserve to have the phone.
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Exactly, this is ridiculous, bordeline stupidity.

You need to get a phone with no simcard .....such a pain in the ass those simcards

OP, I'm pretty sure that if you live in the US you will be able to sue HTC and win! If you live anywhere else in the world then I,m afraid you're out of luck because common sense will prevail...

Related

I effed up, learn from my mistake...

Well, I'll be getting my $100 replacement tomorrow.
I'm usually very handy with electronics, I used to take my Blackberry's apart all the time and blow the dust out.
So I read up on disassembling the EVO and thought "this is gonna be a piece of cake". Well every set of instructions I found said it was SOO easy to take it apart, what they didn't say was they were assuming you have a replacement screen ready to go and that trying to remove the screen from the bezel separated the touch input from the backside of the glass.
Maybe I did it wrong but I broke my precious and almost cried.. a little.
I no longer have any touch input on the bottom half of the screen including the 4 buttons at the bottom. And you can see from the front how it looks like a clear sticker has been pulled apart from the glass. The LCD is fine, just totally jacked up the touch input.
So the purpose of this thread is to warn anyone else who may consider disassembling their EVO to read more than I did.
It may actually be very easy to get the thing apart, getting it back together is another story
Ouch man that sucks
From the fade
Condolences for the dear departed one. A point well taken, thanks!
Although I've "played" with dismantling many electronics during my days, this is one I would not take on. I even opted for the additional cost with BestBuy for their low price replacement for our 2 Evo's.
hmmm........
Aww man so sorry for you lost. That's great you've put up this post as I was just thinking about replacing my evo casing from all the cosmetic damage I've put on it while dropping. Thanks to you my friend this make my decision much easier.
I was going to do the same thing for the same purpose. Thanks for the heads up.
Sent From My HTC Evo 4G Using Tapa Talk Pro!
Part the EVO out so that she may live on in someone else's phone.
BTW that quote is hilarious. I think I remember seeing that around somewhere.
lmao....smh
Couldn't you have just bought a screen on ebay for cheaper?
Sent from my PC36100 using XDA App
Reminds me when I took apart my g1 to change the housing, it was a mess of circuit boards, wires and ribbons.
Can anyone else share their similar experiences? I have a large amount of dust in the upper left in my week old evo, and would would like to clean it out.
Sent from my EVO
Hmmm. you can buy the touch screen for like $50-$60 on ebay unless you are talking about a different part.
http://cgi.ebay.com/NEW-HTC-EVO-4G-TOUCH-SCREEN-LENS-DIGITIZER-REPLACEMENT-/130419345987?pt=PDA_Accessories&hash=item1e5d994a43
malibu_23 said:
lmao....smh
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..what does "smh" mean?
tinybfk said:
Couldn't you have just bought a screen on ebay for cheaper?
Sent from my PC36100 using XDA App
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dwertz said:
Hmmm. you can buy the touch screen for like $50-$60 on ebay unless you are talking about a different part.
http://cgi.ebay.com/NEW-HTC-EVO-4G-TOUCH-SCREEN-LENS-DIGITIZER-REPLACEMENT-/130419345987?pt=PDA_Accessories&hash=item1e5d994a43
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Damn, I didn't even think of looking. Actually my girl called Sprint and ordered the replacement the next morning without telling me.
It arrived this morning, its a refurb. The bezel is cracked and there's a bright spot on the screen. I called asurion right away, they shipped another already. Im keeping my fingers crossed that the next is in better condition.
Thanks for the link though!
if that was me a piece of me would have died
nebenezer said:
..what does "smh" mean?
Thanks for the link though!
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http://www.internetslang.com/default.asp?s=smh
phatmanxxl said:
http://www.internetslang.com/default.asp?s=smh
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lol.. yeah I've done quite a lot of that lately..
thanks for the link
nebenezer said:
lol.. yeah I've done quite a lot of that lately..
thanks for the link
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No problem, MTFBWY
That sucks alot!!!
I did the same thing, wish I'd have read this post first! I had the dust in the upper left of my screen. I have taken this phone apart before, but not removed the glass. In attempting to remove the glass I messed up the upper right corner of the touch screen (just a small area but still sucks!) and now the tint of some colors is messed up. Also rashed up the plastic on the edges some. Oh and I did get the glass off just enough to spread the friggin dust all around haha. Oh well it's livable until June when I can get a full upgrade (hopefully the EVO 3D!). Let my post here serve as a SECOND warning for those who want to attempt to remove the dust themselves. The glass is glued down and you pretty much have to destroy the phone to remove it. Don't try it!!
dwertz said:
Hmmm. you can buy the touch screen for like $50-$60 on ebay unless you are talking about a different part.
http://cgi.ebay.com/NEW-HTC-EVO-4G-TOUCH-SCREEN-LENS-DIGITIZER-REPLACEMENT-/130419345987?pt=PDA_Accessories&hash=item1e5d994a43
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I ordered this same part and a new housing because I cracked my digitizer earlier this week. Thanks for the post, OP, because I plan on taking mine apart this weekend to replace it. Wish me luck! lol

replace lcd/digitizer

My screen is cracked to all hell. Is there a youtube video showing a strip down of the epic? Is there a guide on how to replace it? I have the lcd and ditizer,so I'm all set except for the actual replacement. LOL
Tia
would you mind sharing the source for the screen/digitizer for those that haven't broken their screens yet ?
Just curious.
I do not know how to tear it down yet though.
Thanks for sharing.
I got it from an interstate wireless on 7 mile for like 60$ lol
Anyone?
igotsthemagicinme said:
I got it from an interstate wireless on 7 mile for like 60$ lol
Anyone?
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You sure you got the right screen? Epic uses SAMOLED, not LCD... also, the digitizer and the LEDs are part of the same construct (one of the reasons it's "super"), so you'd effectively be really just changing the display with integrated digitizer. The glass itself is glued to the plastic case. You'd need to find a way to pull it up, from what I can tell. (I have not ever taken one apart, but it is almost certain that it is a glued screen, which explains why some people are having peeling issues (my Evo had this.))
There is not much for the Epic but some info for the original Galaxy S
http://forum.xda-developers.com/showthread.php?t=745262
Dissemble of Galaxy S:
http://www.careace.net/2010/06/09/disassembly-of-the-samsung-galaxy-s/
and there are some tear-down pics of the Epic
Thats prob all info there is :/
APOLAUF said:
You sure you got the right screen? Epic uses SAMOLED, not LCD... also, the digitizer and the LEDs are part of the same construct (one of the reasons it's "super"), so you'd effectively be really just changing the display with integrated digitizer. The glass itself is glued to the plastic case. You'd need to find a way to pull it up, from what I can tell. (I have not ever taken one apart, but it is almost certain that it is a glued screen, which explains why some people are having peeling issues (my Evo had this.))
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yea i was just saying "lcd" i got the right one i know
taking a look at the links below
ok well by the looks of it, its pretty much the same thing. i talked to a tech at a repair center, and he said he MIGHT be able to do it. if not, i think i probably have about 70% chance of getting it right. the video showed a break down right down to the digitizer, and it looks almost EXACTLY like that i have, so in theory, i should just have to go as far as gettting the back off, and putting the back BACK on the NEW digitizer/amoleisupmyassed, right?
also, just for clarification, i know i have the right one bcuz i can see the button whole thingies and its the same as what the epic has (menu, home, back, search)
thanks for the useful links& help guys
Ahh sprint hooked me up put the screen on for me...mmm...such a beautiful display...
igotsthemagicinme said:
Ahh sprint hooked me up put the screen on for me...mmm...such a beautiful display...
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Did they charge anything?
lehaman310 said:
Did they charge anything?
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Nooooope
Any update on manuals/instructions for this? My own is out of warranty and not even running on Sprint.
Chabsin said:
Any update on manuals/instructions for this? My own is out of warranty and not even running on Sprint.
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How is it out of warranty when it hasn't even been out for a year? or did you mod it or something?
igotsthemagicinme said:
Ahh sprint hooked me up put the screen on for me...mmm...such a beautiful display...
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just curious...so sprint installed the screen you purchased or they installed one of their own? I had to do this on an htc phone a while back and it was much easier than I imagined.
Sent from my SPH-D700 using Tapatalk
I purchased a bad esn phone off ebay. I run it on a different network. You think a Sprint store would do something for me?!
Demianwulf said:
I had to do this on an htc phone a while back and it was much easier than I imagined.
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I've watched a video for another galaxy phone ... the reason I'm nervous about this one is because on the Epic the screen is on a separate part of the assembly because of the keyboard.
Also: The video shows how to take it apart .. but not how to put it together again. Do I need to glue it together again? What type of glue?
Chabsin said:
I've watched a video for another galaxy phone ... the reason I'm nervous about this one is because on the Epic the screen is on a separate part of the assembly because of the keyboard.
Also: The video shows how to take it apart .. but not how to put it together again. Do I need to glue it together again? What type of glue?
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If your seriously considering using glue...crazy glue is the way to go >.> (pun intended)
I still don't understand, why are you out of warranty? samsung offers a 1 year warranty...
does one not have to deal with sprint?
Does changing the software so that it runs on a different network not void the warranty?
Sent from my SPH-D700 using XDA App
Chabsin said:
does one not have to deal with sprint?
Does changing the software so that it runs on a different network not void the warranty?
Sent from my SPH-D700 using XDA App
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No even though Sprint has it in their system as marked "bad esn" samsung will not have to do with this. Although I don't think Samsungs warranty covers accidents, such as dropping your phone and cracking the screen.
Hope you get it figured out!
Sincerely,
D3luSi0n4L
Chabsin said:
does one not have to deal with sprint?
Does changing the software so that it runs on a different network not void the warranty?
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Well Samsung has their own warranty thing...but I would confirm by contacting Samsung..don't tell them you swapped networks or anything of course..otherwise I don't think they would bother to check...
You can always flash it back too..unless phone doesnt work completely?
I got the whole screen + keyboard for under $60 on ebay. It turned out to be as simple as unscrewing and unsnapping the cover, disconnecting three connectors, removing the electronics and putting them in to the new frame. If I'd have to do it again it wouldn't take more than 15 minutes.
Sent from my SPH-D700 using XDA App

The awful journey of my DZ and what should i do with it?

Hi DZ owners, I want to share a story with you:
*walloftext*
I had my DZ for about a year.
Then it was stolen one evening in a place full of people. I never thought I would see it again.
But then after about half a year I got 2 parties, which accused each other of having it.
Through intimidation on luck of one of them still having it I have got it back.
That imbecile did neither sell or use it. He just had it lying around in a cupboard as a kind of trophy, propably even smasehd it on ground some times... (And I wondered why I couldnt track it.)
Now the phone is a terrible mess. The battery was empty for a long time, degraded to not even last a day. The display (not the glass) was broken.
Then I bought a new battery and display for about 30€ replaced the display and while opening one of those small fragile connectors at the side of the board (I dont actually know what they connect, can someone tell me?), the lower one broke but I kludged it with a small piece of tape in place.
Fine everything worked, my Virtuous Unity install boots with /data as I left it.
The reading of my notes and contacts from that time really got me a nostalgia flash.
The sdcard was gone (I actually searched that guys box of stolen phones). Putting a new one in, phone mounts and stops complaining. After that I turned it off, wanting to sleep. The next day I loaded a fresh rom, QuadraSense because Virtuous Unity uses too much ram. Put it on SD and guess what? The SD (any of 5 microsds i have.) cant be mounted, not with FAT, not with EXT. Can the broken connector from the insides cause this?
But when I shake the phone the display brightness varies, (the kludged clip is not really stable) so I guess the connector is either for the display energy or the sensor but it could be multipurpose.
When I have fixed that, what will propably be the next problem with this phone?
Should I invest more time/replacement stuff into it or just buy a new one? Are there newer phones with physical keyboard?
I had a Motorola Milestone 2 for a while for really cheap but their keyboards suck because the keys stop working or stick, it seems like the existing MS2s have reached their end of life. (I have tested 4 MS2s all the same.)
I am thinking of a Galaxy Note if not keyboard. Anyone here knows about the openness and rom diversity? (I am browsing that forum right after this post so this is not just a lazyass question, more of an if someone just has the info in mind right now.)
lol at the existing tags!
sounds like the connection to the sdcard slot is damaged as well as the main flexcable as it sounds like you replaced the lcd
I don't know your situation but if it were me id find it gratifying to kick the guys ass and demand a brand new g2, but to each there own
personal opinion there isn't a better phone on the market right now than the g2/dz, at least not for my needs so it may be worth your time fixing this one
(that guy sounds like the kind of *******s that deserve very bad things)
Sent from my HTC Vision using xda premium
What cell phone does this guy use? You should just take it out of his hand and tell him you're even. I did that to a guy who stole my skateboard once. He was on steroids and weighed 50lbs more than me, but I guess I used the f word enough times loud enough that he realized he was wrong? I don't know if i'd try that again though hahaha
Sent from my HTC Vision using xda app-developers app
I fear it might be the end of your DZ and tbh if it was me in your position I would go with a Note or may be the SG3
I'll pay him a visit today when hes back from work, I think hes got enough money to buy a new one. His currently used phone is an old Sony Erricson thing. As for if I am even with him, dont know my physical condition is not the best but with the power of ale one can not fail. XD
EDIT: Thats the broken piece inside:
Meh embedding doesnt work with 3 MB pics, just the link: http://gheddo.biz/pic/desirez.JPG
Urgh phones get so filthy when you zoom in.
the parts aren't that expensive. U you can get them on eBay and repair it yourself
If you get a new phone. I'd get an sgs3
Sent from my SGH-T999 using xda premium
Illidan Pornrage said:
I'll pay him a visit today when hes back from work, I think hes got enough money to buy a new one. His currently used phone is an old Sony Erricson thing. As for if I am even with him, dont know my physical condition is not the best but with the power of ale one can not fail. XD
EDIT: Thats the broken piece inside:
Meh embedding doesnt work with 3 MB pics, just the link: http://gheddo.biz/pic/desirez.JPG
Urgh phones get so filthy when you zoom in.
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Just so you know my post was half joke. Yes, I think he owes you a new phone, but I don't want to find out you got in a fistfight with him b/c of my joke advice. haha but still, if he knows he's wrong, you'd be surprised sometimes how compliant a guilty person can be.
Good luck! Let us know what you decide and how it turns out =)
Sent from my Desire Z using xda app-developers app

Bent Note 4

Hey guys so apparently i own an iPhone 6 Plus. I had my note 4 in my back pocket for maybe an hour or so and when i was looking at it the next day, i noticed it had a slight bend in it starting at the volume rocker. Along with the phone bending, it also sent a hairline crack through the display which is really small but its still there. I tried to get a picture of it but its so fine it was rather hard. My question is do you think the samsung warranty will RMA it and also folks, keep those notes out of your back pocket.
Like i said the pictures dont really show the damage well but trust me it is there.
It was a dumb decision to put the device in your rear pocket. These phones are extremely rigid compared to an Iphone 6.
99% Samsung will laugh you off the phone.
1% They might "Hook you up"
Wow.. Seriously.. Lol. . Why would you have your phone in your back pocket to start with?
Sent from my HTC6525LVW using XDA Free mobile app
Why man why?
On a serious NOTE, i dont think they will cover that in your warranty if you say that you put your phone in your back pocket..
Sent from my SM-N910C
mrbracht said:
Wow.. Seriously.. Lol. . Why would you have your phone in your back pocket to start with?
Sent from my HTC6525LVW using XDA Free mobile app
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Chicks do that hah!
benjewman said:
Hey guys so apparently i own an iPhone 6 Plus. I had my note 4 in my back pocket for maybe an hour or so and when i was looking at it the next day, i noticed it had a slight bend in it starting at the volume rocker. Along with the phone bending, it also sent a hairline crack through the display which is really small but its still there. I tried to get a picture of it but its so fine it was rather hard. My question is do you think the samsung warranty will RMA it and also folks, keep those notes out of your back pocket.
Like i said the pictures dont really show the damage well but trust me it is there.
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That's a tough one..... But you never know unless you try. Sammy might replace or repair your device. Keep us posted on the outcome
patt2k said:
Chicks do that hah!
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True, but some of these guys are mostly chick these days. So thats probably why.
Maybe benjewman is actually a chick. That could explain it. I put (correction: used to put) my phones in my back pocket occasionally too. Can't really explain why.... just wanted to give a little support. Nobody likes getting kicked when their down.
@benjewman, do you have insurance on it?
no i am not a chick
no i do not really know why i put the phone in my back pocket, it is convenient with such a **** huge phone. yes i do have insurance but id rather not pay for my dumb mistakes.
i think the point your all missing is that the phone still bent when it isnt supposed to and smasung put out a video demonstarting that it shouldnt bend under butt pressure but it still did which is why i think they would take care of it.
https://www.youtube.com/watch?v=UrhCz6PnT78
benjewman said:
no i am not a chick
no i do not really know why i put the phone in my back pocket, it is convenient with such a **** huge phone. yes i do have insurance but id rather not pay for my dumb mistakes.
i think the point your all missing is that the phone still bent when it isnt supposed to and smasung put out a video demonstarting that it shouldnt bend under butt pressure but it still did which is why i think they would take care of it.
https://www.youtube.com/watch?v=UrhCz6PnT78
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I was actually going to post the same video. If they're going to advertise like that, they should stand behind their claims. I'm a guy and I put my phone in my back pocket. Why? Well, it would be awkward to walk with it in a front pocket, I don't always feel like carrying it around, and I don't want a belt holster. The only other option would be to carry a man-bag and I'd really rather not.
Edit: I should add that I always take it out of my pocket before sitting down. I just hold it or sit it close by if I'm sitting.
Sent from my SM-N910V using XDA Free mobile app
What i am the only loser that carries in the back pocket?
I manage an entire shop the reason I bought an note 4 so that I could have all my documentation with me and take quick notes where else would you put it? I'm only a hundred and sixty pound guy but I must have sat on it 200 times by now and never had a problem. If you say a clip on holster and give him grief then I just don't know what to tell all you geeks, old men and chair surfers. Holsters snag on everything flipping your phone out and when out of style with the Dukes of Hazard and there 4"folding knife. Your front pocket pinches something I would rather not have pinched unless its my wife andd your front shirt pocket looks worse than a pocket protector and also falls out.
Just use your insurance its not like it was a stupid mistake that's what you get it for.
So flame away lol.
But seriously just have it replaced
Send from STOCK NOTE 4
benjewman said:
yes i do have insurance but id rather not pay for my dumb mistakes.
]
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LMFAO. quote of the century. gotta love that mentality hahahahahaha
jayochs said:
LMFAO. quote of the century. gotta love that mentality hahahahahaha
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Typical current young people "Entitlement complex" This is whats wrong with America these days..
Pay for the insurance and stop sucking on everyone else's tit for a free handout.
RKight said:
I was actually going to post the same video. If they're going to advertise like that, they should stand behind their claims. I'm a guy and I put my phone in my back pocket. Why? Well, it would be awkward to walk with it in a front pocket, I don't always feel like carrying it around, and I don't want a belt holster. The only other option would be to carry a man-bag and I'd really rather not.
Edit: I should add that I always take it out of my pocket before sitting down. I just hold it or sit it close by if I'm sitting.
Sent from my SM-N910V using XDA Free mobile app
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finally some one that agrees with me and hasnt called me a fat chick. i see it is they say their product can live up to a specific type of abuse and i proved it cant so they should therefor be liable for it. at least a little bit
Why would you be surprised that the phone will bend if you sit on it? I mean... isn't it obvious?
Whole thread is nonsense. Your a bone head plain and simple. Would never carry a $600 device in my back pocket.
Look at this. ...... Galaxy Note 4 Bend Test: http://youtu.be/SDIu-GcX5aM
If I were you, I'd call and tell them it should not have bent from what is normal use. You didn't drop it, and you didn't put it through anything any one of us wouldn't also. They should (should being the important word; who knows what they'll do) fix it, free of charge.
Good luck.
Edit: Wait a minute. Were you walking around, or did you sit on it? Because if you sat on it, you kind of deserved it.
deathshead said:
Typical current young people "Entitlement complex" This is whats wrong with America these days..
Pay for the insurance and stop sucking on everyone else's tit for a free handout.
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I don't want to go off topic but that mentality is partially, if not mostly in place because of the older generations bad parenting. Simple as that. Children, teenagers behaviors are a big reflection of the level of parenting they had. I do agree with you but the reason for that mentality had to be made clear.
As for the OP, I'm willing to say you got a "bad" device. Just as anything can go wrong with any piece of technology or car. This definitely isn't a known issue so definitely an odd occurrence. But as others had said, I would never put a phone in a back pocket. Not only can you risk breaking it, but it can also fall out.
Please don't sit on your phone and then act surprised when you damage/destroy it. It is an electronic device. I am looking around my house at all my electronics and I am having a hard time finding one that I would sit on (Laptop, Astro A40 Headset, Monitor, Scanner, Printer, TV, PS4, TiVo, NEST Thermostat, Blender, George Forman Grill). I mean really?
Solution for not wanting to put your phone in one of your front pants pockets: STOP WEARING SKINNY JEANS!

Stuck the SIM card tool in the wrong hole (**sigh**)

Let's get all the "that's what she said" jokes on the table and ready to go...
I switched my Essential phone from Verizon to Sprint and upon taking out the SIM card, I stuck the ejector tool in the microphone hole, which is literally RIGHT next to the SIM card tray. There is a post on reddit about this happening on the Galaxy S8 and the consensus is that it isn't a big deal. Well, I felt a definite click and then it went in even further after that supposed click. Crap. Also on the iFixit teardown, they mention this and what a poor design choice it was. So, anyone done this yet?
I can't notice any ill effects just yet. Voice still sounds clear on the other end and the microphone appears to be functional. I emailed Essential and asked about this, and they told me I may experience poor call quality on the other end and I may be unable to use voice search. To me, this = broken microphone. I asked a few more times if this would be a costly repair and if the microphone can actually be damaged, but they just told me to "monitor it going forward." Not very helpful. It seems to be working fine, but something definitely happened where I felt a click and then it went in further. So I wonder what the heck happened? Anyone else done this yet? Let this be a warning to those who are quick to stick the SIM card tool in the first place it fits
-Collin-
Does seem like odd placement, but is it just me or is it pretty intuitive that the Sim card hole is the one that's inside the Sim tray and not the one outside?
My guess is you pierced a piece of fabric that was acting as a guard from dust and to reduce harsh frequencies.
m3lover1 said:
Does seem like odd placement, but is it just me or is it pretty intuitive that the Sim card hole is the one that's inside the Sim tray and not the one outside?
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Click to collapse
Well of course I agree looking at it now, but in less than great light and when in a hurry it is a fairly easy mistake. Or I'm an idiot. I accept both scenarios as likely
tw1tch175 said:
My guess is you pierced a piece of fabric that was acting as a guard from dust and to reduce harsh frequencies.
Click to expand...
Click to collapse
Maybe you're right. The microphone appears to work fine, but it still bothers me to know that something may have happened. I'll continue to "monitor" as Essential suggested.
-Collin-
I think they designed it that way for the sake of symmetry lol
flakko86 said:
I think they designed it that way for the sake of symmetry lol
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Click to collapse
Wouldn't surprise me!
Pay attention. All sim holes are inside of the Sim tray. I've never seen a single tray where the ejection hole is not built into the tray.
It has to be there because it can't be close to the speaker.
Couldn't put it up top because of the magnets, may interfere with the sim
CollinFX45 said:
Let's get all the "that's what she said" jokes on the table and ready to go...
I switched my Essential phone from Verizon to Sprint and upon taking out the SIM card, I stuck the ejector tool in the microphone hole, which is literally RIGHT next to the SIM card tray. There is a post on reddit about this happening on the Galaxy S8 and the consensus is that it isn't a big deal. Well, I felt a definite click and then it went in even further after that supposed click. Crap. Also on the iFixit teardown, they mention this and what a poor design choice it was. So, anyone done this yet?
I can't notice any ill effects just yet. Voice still sounds clear on the other end and the microphone appears to be functional. I emailed Essential and asked about this, and they told me I may experience poor call quality on the other end and I may be unable to use voice search. To me, this = broken microphone. I asked a few more times if this would be a costly repair and if the microphone can actually be damaged, but they just told me to "monitor it going forward." Not very helpful. It seems to be working fine, but something definitely happened where I felt a click and then it went in further. So I wonder what the heck happened? Anyone else done this yet? Let this be a warning to those who are quick to stick the SIM card tool in the first place it fits
-Collin-
Click to expand...
Click to collapse
I just did the EXACT same thing. I heard two click/pop sounds pushing tool in. Now I hear high pitch noise on the other end of a phone call.. I was done listing the phone for sale also, and was taking the SIM card out because I was placing the phone to the side
Waiting to hear back from Essential to see if they can help with replacement mic...
Worst part is, I remember reading this thread when I first was interested in purchasing the phone and though, "no way I would do that".
UPDATE: I'm still an idiot. The phone appears to be fine. It happened to be my girlfriends pixel 2 with a high pitch noise in the earpiece (to be addressed in software update says duder googler support)
I did the same. I'm. An idiot. Nothing bad seems to. Have happened though...
Ditto, did this too and have not noticed any adverse affects. Even heard the "pop" noise.
Lol I did the same thing but I did it at Best buy when I was returning the phone. Lesson learned and got a replacement anyways.
[emoji90] Happens
Sent from my PH-1 using Tapatalk
---------- Post added at 05:30 PM ---------- Previous post was at 05:25 PM ----------
Elvis_Stojko said:
Ditto, did this too and have not noticed any adverse affects. Even heard the "pop" noise.
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Click to collapse
Lol I too heard the pop noise
I also did this, and felt like a tool. No issue with that phone since doing it though.
God damn, just did the same thing to my brand new PH-1. Should I return it?
karagiozakos said:
God damn, just did the same thing to my brand new PH-1. Should I return it?
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Click to collapse
There have been multiple posts on Reddit about this. Someone reached out to an Essential team member who basically said they suspected users may do this and designed the mic at an angle so nothing could be stuck down to damage it. Doesn't even affect the IP rating apparently.
They are very responsive to customer emails if you'd like personal confirmation.
I also did this yesterday right when I got the phone before I even powered it up or took a second look I put the simtool in the wrong hole... My heart stopped after the pop sound and after I realized what I just did... However I have made plenty of calls and ask everyone how I sound and no complaints. So I assume it's no big deal still really sucks I didn't spend that extra second to see where I was sticking it...
On a side note this phone is amazing and I must have bad eyes because every photo I take is flawless. Not sure what is up with all the bad hype of the subpar camera. I have no issues with it!
LoL. just did it too. made me upset at first , then I got angry with essential for poor design....
now I'm overwhelmed by how many people this happened to
Yeah, add me to the list.. jeez, wish I had read this post FIRST.
When I got the phone at Best buy the lady wouldn't let me help her with it... She said people had been sticking it in the wrong hole and damaging the phone. I thought to myself ? Wrong hole? Of course after thinking, thats what she said lol.. if not for her forward thinking I may have done the same thing and potentially caused some unwarranted pain.. pun intended
I've emailed them about this...
"Sarah (Essential Products)
Nov 17, 12:32 PM PST
Hi There,
Thank you for contacting us.
We have had a few people inquire about this, and thankfully our developers also thought the location may be an issue. Our development team created a specific shaped canal for the microphone hole. This prevents the mic from being damaged by any foreign object that may be put in the incorrect spot. It would not be possible for the mic itself to be damaged from the SIM tool, but the canal itself may have been.
If for whatever reason an issue with the microphone arises, we would recommend you go back to Sprint. They will be able to provide you with the best steps to move forward.
I appreciate your time, and hope you have a great day!
Sincerely,
Sarah
Essential Customer Experience Team"
It's not funny...but I feel much better now since I'm not the only one who did that. I keep blaming myself for not being careful enough!!
Merry Christmas and good luck to all!!

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