Hi all
Apologies at coming on here and immediately asking for help, but....
I've had my Nexus 7 since July and have been very happy until NOW!
I seem to have been cursed with the dreaded flat battery resulting in n7 being stuck in the boot up.
I get as far as the Google and X icon but then stalls.
I've tried all the methods of long push of buttons/multiple buttons/etc but to no avail.
I can bring up the factory restore option so I know I can get it working again, but....
I have an exam in a week which foolishly had work stored for on my n7 without back up (yes fool) so....
Please is there anyway to retrieve my files via PC etc before factory resetting
All help genuinely appreciated
Mark
rooted vs unrooted (or unlocked bootloader even if not rooted) makes a huge difference in the answer.
Please state which.
Sorry about that
Not rooted.
It is absolute stock, nothing changed or added from purchase other than jellybean updates
Thanks Mark
pleading said:
Sorry about that
It is absolute stock, nothing changed or added from purchase other than jellybean updates
Thanks Mark
Click to expand...
Click to collapse
I believe you are SOL in that case. Sorry.
Find someone with a Nexus 7, pop the back cover off and use their battery to boot up and retrieve your files. The back cover just pops off.
Sent from my Nexus 7 using xda app-developers app
bigbop said:
Find someone with a Nexus 7, pop the back cover off and use their battery to boot up and retrieve your files. The back cover just pops off.
Click to expand...
Click to collapse
pleading mentions the battery, but then says "stalls" - not "shuts down", which is what you might expect if the battery was drained:
pleading said:
I seem to have been cursed with the dreaded flat battery resulting in n7 being stuck in the boot up.
I get as far as the Google and X icon but then stalls.
Click to expand...
Click to collapse
But, bigbop could be correct if pleading meant "low battery shutdown"
One other very long shot - assuming that that the device is hung - is to see if either adb or MTP are available. Normally that happens very late in the boot & I have to imagine that he has already tried that though.
Hi again guys
Firstly thanks for not giving up on my situation!
Bad explanation by me I guess....
The battery went flat/dead (my bad)
Plugged in to charge and screen lit up again but showing the 'powering off' script
Left over night on charge, wouldn't switch on again next morning
Left on charge all day still no joy but if I try switching on whilst plugged in I first get the Google name, then the Google X but then gets 'hung' (probably a better description than freezes etc as it still pulsates the colours)
Only way to get out of this is to keep power button pressed which switches n7 off and starts the cycle again
If during the recycle I keep the volume down pressed then it accesses the option screen to recover/reboot etc
Hope this helps, and again thanks (desperate to recover course work)
Mark
Hi again
Update...
Battery is showing full now
But still same 'hung' situation
Regarding the 'ADB'
I can get to the 'apply update from ADB' option
And if I choose it states.... 'now send the package you want to apply to the device with "adb sideload <filename>"'
As always thanks for any help or suggestions
Mark
Mark,
It sounds to me like what you are describing is ADB in the stock recovery, not a ADB when the regular operating system is running. (Is that right?)
Unfortunately, the stock recovery is only good for 2 things: applying an OTA update, and doing a factory reset. Even if your tablet needed an OTA update (and it probably doesn't if it is up to date), it probably wouldn't fix the looping/wedged phenomenon: usually that is caused by stuff in the userdata partition.
Doing the stock recovery factory reset might cure the wedged/looping problem - but only if it wipes all the data from your tablet. (Including the /sdcard area too).
The only hope I held out was if your tablet was reachable via a ADB or MTP with the wedged operating system sitting there looping. Usually those facilities start up quite late in the boot sequence, however so probably you don't have that.
Sorry. I think you are still SOL when it come to retrieving files.
Thanks for the help anyway
I'm guessing that with no further responses that really is the end for my work.
Unfortunately for me personally it will mean the end off my relationship with the N7, as much as I've loved it I really can't justify the obviously common occurrence of this happening.
Thanks again all
pleading said:
Thanks for the help anyway
I'm guessing that with no further responses that really is the end for my work.
Unfortunately for me personally it will mean the end off my relationship with the N7, as much as I've loved it I really can't justify the obviously common occurrence of this happening.
Thanks again all
Click to expand...
Click to collapse
I had same sort of problem N7 went flat tried to charge but would not power on
Took back panel off and disconnected battery for 10 mins reconnected battery and put back on charge
it then booted up as normal
pleading said:
Thanks for the help anyway
I'm guessing that with no further responses that really is the end for my work.
Unfortunately for me personally it will mean the end off my relationship with the N7, as much as I've loved it I really can't justify the obviously common occurrence of this happening.
Thanks again all
Click to expand...
Click to collapse
Uhhh ... what?
The OP was about a tablet that you couldn't get into because
[a] it had a correctable soft-fault
you didn't want to exercise an available soft-fault recovery method because of a desire to reclaim user files not backed up
... and so far as we know the soft-fault recovery mechanism still is available to you.
How did that morph into "this is the end"?
You need to re-do your homework, perform a factory reset, and move on with your life.
You have used either software or hardware in the past haven't you? That thing isn't a toaster or a waffle-iron! No backups of important stuff? Come on!
OK, well then. Pack it up and send it to me with the charger and I'll pay for the shipping - UPS ground.
Doesn't the Nexus have a safe-boot mode?
Sent from my Nexus 7 using xda app-developers app
bigbop said:
Doesn't the Nexus have a safe-boot mode?
Click to expand...
Click to collapse
Just tried right now - held the Vol-down button down continuously from about 2 secs after the Google B&W splash screen appeared until the lock screen appeared. That worked. (Stock 4.2.2)
"Safe mode" appears in the lower left corner. I had access to all the market apps (that I tried), but did not see a toast notification from StickMount after the boot - suggesting that safe mode only inhibits apps from starting on boot.
I suppose this could work (although the OP's deadline has probably come and gone) for bypassing a hung boot - but only if the hang is due to a market app that normally starts on boot.
Related
Had this phone since launch and I think she's finally ready to go..
Your thoughts
First issue: Woke up this morning to my phone stuck in horizontal mode (CM9).. No amount of reboots, cache clearing, display rotation setting playing with would stop it. It would reboot straight to landscape mode.
Second issue: Tried pulling the battery.. When inserting the battery the phone booted right up without me even having to hit power.
Third issue: I removed the battery again, this time for longer and now when I insert the battery the animated charging icon appears (without being on external power)
Fourth issue: When the phone was powered up it would randomly not recognize it was on external power even when plugged in.
Fifth issue: Reading the writing on the wall I did a quick unroot return to stock and locked.. After this rotation works fine again, it seems to charge but if I pull the battery and insert it, it will still show the white animated charging battery icon for about 5 seconds. I can even press the power button quickly to bring it up on demand like it's really on external power when it isn't.
You can remove the second "issue"
It happens on most phones... normally when u pull the battery and quickly put it back in
Sent from my Nexus S using xda app-developers app
qaz2453 said:
You can remove the second "issue"
It happens on most phones... normally when u pull the battery and quickly put it back in
Sent from my Nexus S using xda app-developers app
Click to expand...
Click to collapse
Yeah.. I had it down to that myself.
Took it to Sprint.. He tried blaming it on my battery (because it would take 10-20 seconds to even acknowledge it was charging after plugging it in)
So, I demonstrated how I can make it "charge" without being connected to power by making the powered down charging icon appear when it was unplugged. He laugh with a bewildered look on his face and just decided he'd send me a reconditioned (he said new but the box serial number starts with "RECD") and also a new battery. The whole day before I received my replacement my old phone was getting worse and worse.. Random reboots, and odd thin vertical lines when on Automatic backlight in bright sun..
New phone is working as it should now.. I can't complain. What's it been? 9 months since release? And this is the first time something went wrong with it and Sprint had a new phone at my door in 24hrs. Love good, quick service.
Take cm9 off and return to stock.
See if it functions normally.
This just sounds like a case of user error to me.
If you don't wanna go back to stock.....restore a known good backup....wipe and reflash your current rom.....
albundy2010 said:
Take cm9 off and return to stock.
See if it functions normally.
This just sounds like a case of user error to me.
If you don't wanna go back to stock.....restore a known good backup....wipe and reflash your current rom.....
Click to expand...
Click to collapse
I did return it to fully unrooted 100% OTA stock. You think I took a phone to Sprint to have diagnostics run on it rooted and with CM9 on it? :laugh: It wasn't user error.
I don't know ya by name so.....
If you browse these forums often you see all kinds of dumb things. I just usually assume the worst to start.
albundy2010 said:
I don't know ya by name so.....
If you browse these forums often you see all kinds of dumb things. I just usually assume the worst to start.
Click to expand...
Click to collapse
I get where you are coming from.. Name's Bill btw.. Yeah, I've seen plenty of facepalming stuff on XDA my few years here so I guess a lot just assume the stupid and work their way up to common sense. :laugh::good:
So, a few days ago, I started having some problems with my stock Nexus 7 (not unlocked, no ROMs or anything like that). Some apps just wouldn't open, they would force close within a second of opening. Anyway, I think it might have stemmed from the game "Let's Golf 3", as problems started after playing that, and when going back in to it after a day of issues, a message appeared saying "Unfortunately, launcher has stopped" - it gave me the option to report or cancel, but whatever I pressed, the message popped back up. I pressed the sleep button, which seemed to turn my Nexus off somehow.
Then, when trying to to turn my Nexus back on, it just stays on the 'X' screen. I have done a factory wipe through the fastboot menu a few times, but it still stays stuck on the 'X' screen. To turn it off, I hold down the power button, but it just starts the process again automatically. The only way to actually turn the device off is through the fastboot menu.
I have seen talk of 'factory image' and drivers etc... but I am not too comfortable with that sort of thing. I know the basics of troubleshooting devices, but not much more. I am very wary of doing anything more than what the device provides me with.
Any idea how I can get my Nexus started, or am I going to have to look for a replacement?
If all else fails, then flash stock rom. If you're reluctant to do it the fastboot way, use toolkits. But it is very easy to flash a new stock rom. Go try it.
Leonhan said:
If all else fails, then flash stock rom. If you're reluctant to do it the fastboot way, use toolkits. But it is very easy to flash a new stock rom. Go try it.
Click to expand...
Click to collapse
Is that not for rooted devices?
Flashing the factory image for my N7, how do I know which version my nexus is? i.e. 4.1.2 (JZO54K) or 4.2.1 (JOP40D)?
AW: [Q] Nexus stuck on 'X' screen, even after full wipe
Gawge said:
Flashing the factory image for my N7, how do I know which version my nexus is? i.e. 4.1.2 (JZO54K) or 4.2.1 (JOP40D)?
Click to expand...
Click to collapse
Use the one you like, just choose the right one for grouper -> nakasi (wifi only) or nakasig (with simcard)
4.2.1 is the latest Android version...
Sent from my Nexus 7 running Android 4.2.1
mihahn said:
Use the one you like, just choose the right one for grouper -> nakasi (wifi only) or nakasig (with simcard)
4.2.1 is the latest Android version...
Sent from my Nexus 7 running Android 4.2.1
Click to expand...
Click to collapse
I too had the same problem. Tried everything. Finally gave it to ASUS service centre in Nehru Place. They will replace the mother board. May take 15 more days. So sad!
Okay, now the thing won't even turn on.
Holding the power button, and other combinations, nothing happens. No image comes up when charger is put in.
Feel like the thing is dead. Probably going to have to get it fixed or find a replacement. Don't want to spend too long without my Nexus
Gawge said:
Okay, now the thing won't even turn on.
Holding the power button, and other combinations, nothing happens. No image comes up when charger is put in.
Feel like the thing is dead. Probably going to have to get it fixed or find a replacement. Don't want to spend too long without my Nexus
Click to expand...
Click to collapse
FYI,
The tablet can "play possum" when it is in APX mode. (Which is easily entered from a cold start condiition with Vol-Up+Power) By that, I mean the device is on, but absolutely nothing ever appears on the screen. The only way to detect this is to plug it into a computer and the unknown APX device (USB Hardware Id VID_0955&PID_7330 ) will show up.
The only way to exit that mode is to hold the power button down continuously for 15-18 seconds. [size=+1]IF[/size] that happens, pressing the Vol-Down button immediately after the Google logo appears will pop you into Fastboot mode.
But, given that you have prior experience with other odd happenings on the tablet, the above hypothesis is a long shot, I'm more inclined to say "It's dead, Jim".
If everything fails let it sit for 3 hours on the charger (as long as it is not overheating or something) and try a few more things one last time before you ship it out.
bftb0 said:
FYI,
The tablet can "play possum" when it is in AVX mode. (Which is easily entered from a cold start condiition with Vol-Up+Power) By that, I mean the device is on, but absolutely nothing ever appears on the screen. The only way to detect this is to plug it into a computer and the unknown AVX device (USB Hardware Id VID_0955&PID_7330 ) will show up.
The only way to exit that mode is to hold the power button down continuously for 15-18 seconds. [size=+1]IF[/size] that happens, pressing the Vol-Down button immediately after the Google logo appears will pop you into Fastboot mode.
But, given that you have prior experience with other odd happenings on the tablet, the above hypothesis is a long shot, I'm more inclined to say "It's dead, Jim".
If everything fails let it sit for 3 hours on the charger (as long as it is not overheating or something) and try a few more things one last time before you ship it out.
Click to expand...
Click to collapse
Yeah, cheers, I have it on charge now, and i'll give it one last go.
What is the best way to fix/replace it? I bought it from Argos - will they take it back (bought back in December)?
Gawge said:
Okay, now the thing won't even turn on.
Holding the power button, and other combinations, nothing happens. No image comes up when charger is put in.
Feel like the thing is dead. Probably going to have to get it fixed or find a replacement. Don't want to spend too long without my Nexus
Click to expand...
Click to collapse
Service centre seems to be the only solution. My sympathies!
Gawge said:
Yeah, cheers, I have it on charge now, and i'll give it one last go.
What is the best way to fix/replace it? I bought it from Argos - will they take it back (bought back in December)?
Click to expand...
Click to collapse
Call Asus first. Make sure to let them know it is less than 2 months old. If they want you to perform the return through the original retailer, they will tell you. But it's best to eliminate any other middlemen if that is possible, as I suppose that the tablet ultimately goes back to Asus anyway.
(Might be different through other channels, e.g. PlayStore - I dont know).
I've had this Motorola Droid RAZR for like two years now and a friend of mine took it and worked on it, adding something called "Cyanogen Mod" and he 'rooted' it I believe? Ever since, phone has worked great. However, today I tapped the home button and the whole screen had a weird visual glitch where the wallpaper was entirely intact but the icons and such were only half appearing, like someone scratched them out with fingernails or something. It would go away and come back so I got frustrated and rebooted my phone. It starts up normally and goes to this screen where you can do different stuff with Cyanogen mod (like changing the rom? or changing boot options) and usually I just continue past that because for 1) I know nothing about it and 2) It always was fine. But when it did the typical boot up, it just skipped back to the first screen you get when you turn the phone on and repeats. It never goes to the second part of the Cyanogen Mod where the words appear and the little thing spins, it simply skips back to the screen you get when you power up and repeats. It keeps doing this and I looked online how to fix it, tried about twelve different things (like restoring different aspects and using different roms or making new roms) and it just didn't work. Eventually it got bugged out where the screen was just black, couldn't get it to do anything but reboot and go back to black. I let it sit until the battery ran dry I believe and now I'm at a brick wall.
Is there a way I can totally just revamp and start fresh? Like remove all of it and reinstall Cyanogen mod/the OS and all that jazz? I don't mind losing everything if I can just keep the phone, I don't pay for a cellphone and I don't want one I just use the droid for texting apps/games/reddit/etc. If anyone could help me save this thing I'd appreciate it.
Hi there,
Please stand by until mods will move this thread to the related forum for Droid RAZR.
For reply or ask other questions you must register an account.
Stand by
Hello? Can Somebody help me out, I've waited a couple days now and no one has said a thing?
You have safestrap installed, correct? If so, what version?
Dr. Mario said:
You have safestrap installed, correct? If so, what version?
Click to expand...
Click to collapse
How would I know if I had it installed? I remember when I booted up the phone something came on with a picture of a little robot that said "Safestrap Enabled" and then when I had this problem it was saying "Safestrap Disabled". I can't get the phone to turn on right now though, is there a way I can check what version I have another way?
Ah. I see. First. try entering Safestrap menu upon rebooting, instead of allowing it to boot normally, and look at ROM slot and see if custom OS' ROM slot is active. If it's there and is not active try reactivate it. If it won't budge, get microSD card and find XT910 (RAZR - spyder) CM 11. If you don't know what to pick, I will look in a bit.
Dr. Mario said:
Ah. I see. First. try entering Safestrap menu upon rebooting, instead of allowing it to boot normally, and look at ROM slot and see if custom OS' ROM slot is active. If it's there and is not active try reactivate it. If it won't budge, get microSD card and find XT910 (RAZR - spyder) CM 11. If you don't know what to pick, I will look in a bit.
Click to expand...
Click to collapse
Just tried booting it up, nothing is working I think the phone is dead. I plug it into the charger and only the notification light on the top left goes on a blueish white and stays on as long as it is plugged into the charger. Nothing will turn on at all and the phone doesn't seem to respond to anything. Is my phone just dead..?
Soft bricked. Try pushing both volume down and up button while plugged into either computer or charger, and hold down power button until it boots. I hope you won't need to buy Motorola factory cable at this point.
Let your device charge for a few hours until it boots up. Then boot it into APfastboot and flash the stock firmware with RSDLite.
ATTACK said:
Let your device charge for a few hours until it boots up. Then boot it into APfastboot and flash the stock firmware with RSDLite.
Click to expand...
Click to collapse
In English please?
Edit: Just plugged it in like you said and instantly the boot screen came on rather than simply that silly light so I think my phone is improving but I still would like to entirely revamp it or redo it or whatever you wanna call it so that everything is fresh and new and my phone is okay.
Good. I think it could be because the battery died somehow. Good thing the protection mechanism on the bootloader didn't have the wild idea of disabling the phone.
I was sitting on my couch yesterday, and my nexus 10 froze up. This is pretty normal as it freezes up alot and i have to hold the power button down for 10 seconds and restart it. But it went to the bootloader screen and now its stuck in there. I have never rooted my device or have never even attempted to, my device has been stock since day 1. Pushing the RECOVERY MODE, RESTART BOOTLOADER, START buttons do nothing but restart the device into bootloader. I have searched up and down these forums for a solution and cannot find anything, everything thats related with this problem is because of a ROOT, once again i did not root or have ever attempted to root my device. please help. here is a youtube video with the problem. BTW my device is not recognized in windows either.
Edit: so i cant post a video cause im new on the sight. Im really stuck on what to do here.
razrus said:
I was sitting on my couch yesterday, and my nexus 10 froze up. This is pretty normal as it freezes up alot and i have to hold the power button down for 10 seconds and restart it. But it went to the bootloader screen and now its stuck in there. I have never rooted my device or have never even attempted to, my device has been stock since day 1. Pushing the RECOVERY MODE, RESTART BOOTLOADER, START buttons do nothing but restart the device into bootloader. I have searched up and down these forums for a solution and cannot find anything, everything thats related with this problem is because of a ROOT, once again i did not root or have ever attempted to root my device. please help. here is a youtube video with the problem. BTW my device is not recognized in windows either.
Edit: so i cant post a video cause im new on the sight. Im really stuck on what to do here.
Click to expand...
Click to collapse
So if you hold both volume buttons + power button, then select "Recovery Mode" with the power button, it just reboots back to that same exact bootloader screen? You don't see the Android laying on it's back with a red exclamation mark over him?
Sent from my Nexus 6 using Tapatalk
charesa39 said:
So if you hold both volume buttons + power button, then select "Recovery Mode" with the power button, it just reboots back to that same exact bootloader screen? You don't see the Android laying on it's back with a red exclamation mark over him?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
I was finally able to get it to a screen by holding the down volume + power that says "downloading do not turn off target nexus 10", but that still did nothing. Thats the only thing that it will let me do besides constantly rebooting to the same bootloader screen, no matter which option i choose.
razrus said:
I was finally able to get it to a screen by holding the down volume + power that says "downloading do not turn off target nexus 10", but that still did nothing. Thats the only thing that it will let me do besides constantly rebooting to the same bootloader screen, no matter which option i choose.
Click to expand...
Click to collapse
That's the Samsung Download Mode, which is different from the bootloader. Could it be possible that your volume button may be stuck, and that's why it keeps bringing you back to the bootloader? I mean, you should at least be able to boot into Recovery Mode. If not, the only solution I can think of is unlocking the bootloader and flashing the factory image. Maybe your partitions got corrupted somehow?
charesa39 said:
That's the Samsung Download Mode, which is different from the bootloader. Could it be possible that your volume button may be stuck, and that's why it keeps bringing you back to the bootloader? I mean, you should at least be able to boot into Recovery Mode. If not, the only solution I can think of is unlocking the bootloader and flashing the factory image. Maybe your partitions got corrupted somehow?
Click to expand...
Click to collapse
I dont think the volume button is stuck, when i select recovery it just restarts and vibrates twice. When i power it off and start it it vibrates once, dont know if that helps. I also remember my battery being below 15% when it froze up. My device has froze up alot since the day i got it, is that normal? maybe it did destroy the partitions.
razrus said:
I dont think the volume button is stuck, when i select recovery it just restarts and vibrates twice. When i power it off and start it it vibrates once, dont know if that helps. I also remember my battery being below 15% when it froze up. My device has froze up alot since the day i got it, is that normal? maybe it did destroy the partitions.
Click to expand...
Click to collapse
Hmm. Well, I can tell you I've never had a freeze up on mine. However, I did only buy mine a year ago, back in April of 2014. So I've pretty much only run KitKat on it before Lollipop now. Also not sure if they made any hardware revisions to get more reliability later in the device life cycle. I also pretty much only use it for media consumption like watching videos, so I'm not really doing any taxing processing tasks on it. It's weird that it vibrates twice when you try to boot into recovery. You mention your battery was low when it locked up. Have you left it charging while powered off for a while?
charesa39 said:
Hmm. Well, I can tell you I've never had a freeze up on mine. However, I did only buy mine a year ago, back in April of 2014. So I've pretty much only run KitKat on it before Lollipop now. Also not sure if they made any hardware revisions to get more reliability later in the device life cycle. I also pretty much only use it for media consumption like watching videos, so I'm not really doing any taxing processing tasks on it. It's weird that it vibrates twice when you try to boot into recovery. You mention your battery was low when it locked up. Have you left it charging while powered off for a while?
Click to expand...
Click to collapse
Really? Never froze? mine would freeze all the time, especially watching youtube videos, i just thought it was normal haha, maybe something was actually wrong with it this whole time. Ive had it for a little over a year now. The battery did die when i left bootloader on over night, but automatically started itself up into bootloader when it had some charge. i might just contact google at this point to see what they say, like i said i never have rooted it or did anything other then normal usage. maybe they can help me.
charesa39 said:
Hmm. Well, I can tell you I've never had a freeze up on mine. However, I did only buy mine a year ago, back in April of 2014. So I've pretty much only run KitKat on it before Lollipop now. Also not sure if they made any hardware revisions to get more reliability later in the device life cycle. I also pretty much only use it for media consumption like watching videos, so I'm not really doing any taxing processing tasks on it. It's weird that it vibrates twice when you try to boot into recovery. You mention your battery was low when it locked up. Have you left it charging while powered off for a while?
Click to expand...
Click to collapse
Really? Never froze? mine would freeze all the time, especially watching youtube videos, i just thought it was normal haha, maybe something was actually wrong with it this whole time. Ive had it for a little over a year now. The battery did die when i left bootloader on over night, but automatically started itself up into bootloader when it had some charge. i might just contact google at this point to see what they say, like i said i never have rooted it or did anything other then normal usage. maybe they can help me.
So I called google and they transfered me to samsung, and samsung transferred me to google. no one seems like they could possibly help me. This is frustrating and i dont think ill buy another nexus tablet, or anything nexus for that matter. i dont even think i can sell this on ebay at this point, and if someone were to be able to get it up and running, all my data might still be on there. ARRRGGGHHH ive never owned something that has "bricked" and not been able to fix it. this one looks hopeless.
razrus said:
So I called google and they transfered me to samsung, and samsung transferred me to google. no one seems like they could possibly help me. This is frustrating and i dont think ill buy another nexus tablet, or anything nexus for that matter. i dont even think i can sell this on ebay at this point, and if someone were to be able to get it up and running, all my data might still be on there. ARRRGGGHHH ive never owned something that has "bricked" and not been able to fix it. this one looks hopeless.
Click to expand...
Click to collapse
That sucks. I can empathize as I (and I'm sure plenty of others) know how it feels to get the runaround. Always frustrating. Well, I am thinking the only shot at possibly getting it working again is to unlock the bootloader and flash a factory image. Chances are always good that with a Nexus (barring any hardware issues), flashing a factory image will get it running again. That's why it's Nexus only for me, as Nexus devices are virtually unbrickable. Not sure if you have any experience with Fastboot and ADB. If not, I'm sure you can find some useful research tools on the interwebs and here on XDA. Once you understand it, here are a couple threads with some simplified installers: http://forum.xda-developers.com/showthread.php?t=2588979 and http://forum.xda-developers.com/showthread.php?t=2317790. Do keep in mind that UNLOCKING THE BOOTLOADER ERASES YOUR DATA, so you will lose everything on your N10. But at this point, it's all about getting it working again so you're not stuck with a $300 paperweight.
charesa39 said:
That sucks. I can empathize as I (and I'm sure plenty of others) know how it feels to get the runaround. Always frustrating. Well, I am thinking the only shot at possibly getting it working again is to unlock the bootloader and flash a factory image. Chances are always good that with a Nexus (barring any hardware issues), flashing a factory image will get it running again. That's why it's Nexus only for me, as Nexus devices are virtually unbrickable. Not sure if you have any experience with Fastboot and ADB. If not, I'm sure you can find some useful research tools on the interwebs and here on XDA. Once you understand it, here are a couple threads with some simplified installers: http://forum.xda-developers.com/showthread.php?t=2588979 and http://forum.xda-developers.com/showthread.php?t=2317790. Do keep in mind that UNLOCKING THE BOOTLOADER ERASES YOUR DATA, so you will lose everything on your N10. But at this point, it's all about getting it working again so you're not stuck with a $300 paperweight.
Click to expand...
Click to collapse
Is it possible to flash even though it's not recognized by windows?
razrus said:
Is it possible to flash even though it's not recognized by windows?
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It's not recognizing it because you need the drivers so it knows it's connected in bootloader mode.
charesa39 said:
It's not recognizing it because you need the drivers so it knows it's connected in bootloader mode.
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i have the device up and working now! Thank you so much for you help! I had to unlock my device with the nexus root toolkit after installing that usb fix you suggested, then i had to flash it, but the 5.1 update would get stuck in a bootloop, so i installed 4.4 and it worked. Lost all my data but thats ok. Thanks so much.:highfive:
Edit: Google play was not working, tried updating android software and it got stuck in the bootloop again. will try and tweak it more tomorrow, im gunna look for other custom firmwares as well, dont have to have stock anymore.
razrus said:
i have the device up and working now! Thank you so much for you help! I had to unlock my device with the nexus root toolkit after installing that usb fix you suggested, then i had to flash it, but the 5.1 update would get stuck in a bootloop, so i installed 4.4 and it worked. Lost all my data but thats ok. Thanks so much.:highfive:
Edit: Google play was not working, tried updating android software and it got stuck in the bootloop again. will try and tweak it more tomorrow, im gunna look for other custom firmwares as well, dont have to have stock anymore.
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That's great to hear. I'm glad it came back to life. :good: Although, I wouldn't suggest using a toolkit. In my experience from what I've seen around these forums, they tend to cause more harm than good. It's good if you understand everything that's going on, and they can prove useful for devices that have really complex unlocking and rooting procedures, but Nexus devices are so easy to unlock and flash manually. I always flash each image file manually so if something goes wrong, I know exactly where it went wrong and how to fix it. The Google Play issue you mentioned is a perfect example. Flashing manually also helped me learn the basics of Fastboot and ADB. So if you want to stay on stock 5.1, I would recommend reflashing the factory image manually. I always use this thread to help me out in case I forget something: http://forum.xda-developers.com/nexus-6/general/guide-flash-factory-images-nexus-6shamu-t2954008. Although it's for the Nexus 6, it's the same procedure for the Nexus 5, Nexus 10, Nexus 7, etc. That's the real convenient thing about Nexus devices as well, as they are all pretty much flashed the same way. Should all be really simple since you already have the drivers set up from installing the toolkit. Good luck! And have fun with your newly revived N10.
I am unable to boot up the device. I tried all (power + Vol Up) key combos, not working. Is there anyway to pull data out from the device?
easyxpress said:
I am unable to boot up the device. I tried all (power + Vol Up) key combos, not working. Is there anyway to pull data out from the device?
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No fastboot or custom recovery ?
Then no theirs nothing really to do
Maybe a battery replacement would boot it up
Sent from my ONEPLUS A6010 using Tapatalk
No fastboot or custom recovery. I'm wondering if the *storage* can be pulled out like a hard drive?
easyxpress said:
No fastboot or custom recovery. I'm wondering if the *storage* can be pulled out like a hard drive?
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Nope it's just a chip on a circuit board
Sent from my ONEPLUS A6010 using Tapatalk
easyxpress said:
I am unable to boot up the device. I tried all (power + Vol Up) key combos, not working. Is there anyway to pull data out from the device?
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Not enough information. What did you do prior to your phone failing to boot? Was there a software mod you installed? What were the symptoms the phone showed the last time it was on? Any problems before it failed to boot like an old battery, misbehaving ROM, poor charging?
Basically, you need to identify (help us identify) the cause of your phone not booting. We cannot find the solution to a problem we don't know the cause of. The problem must first be defined and then we work from there.
All the best.
twistyplain said:
Not enough information. What did you do prior to your phone failing to boot? Was there a software mod you installed? What were the symptoms the phone showed the last time it was on? Any problems before it failed to boot like an old battery, misbehaving ROM, poor charging?
Basically, you need to identify (help us identify) the cause of your phone not booting. We cannot find the solution to a problem we don't know the cause of. The problem must first be defined and then we work from there.
All the best.
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Prior to the phone failing to boot, the phone kept crashing. I saw the screen turning into *mess* and then the phone shut off by itself. Initially, I was able to boot up the phone after the crash, however the screen would get mess up and shut off again after a few minutes. Eventually, It got harder and harder to turn on the phone until it finally failed to boot (die). At this point, the phone seems dead. When I plug in the charger, there is no response of any kind, just black screen.
At one time, when the phone was on its last legs, I was able to boot into the Recovery mode, the phone seems to stay in that mode without the crash. Unfortunately, I didn't stay long enough in the Recovery mode to confirm this.
The phone was running on Lineage of Android 8. I have been using the phone for two years, the battery is surely weakened but can still last an hour or two for continual Youtube watching. I didn't do any software update after the Lineage Android 8's last nightly build.
Hope you can help and give some pointers. Thanks.
-- Joseph
easyxpress said:
Prior to the phone failing to boot, the phone kept crashing. I saw the screen turning into *mess* and then the phone shut off by itself. Initially, I was able to boot up the phone after the crash, however the screen would get mess up and shut off again after a few minutes. Eventually, It got harder and harder to turn on the phone until it finally failed to boot (die). At this point, the phone seems dead. When I plug in the charger, there is no response of any kind, just black screen.
At one time, when the phone was on its last legs, I was able to boot into the Recovery mode, the phone seems to stay in that mode without the crash. Unfortunately, I didn't stay long enough in the Recovery mode to confirm this.
The phone was running on Lineage of Android 8. I have been using the phone for two years, the battery is surely weakened but can still last an hour or two for continual Youtube watching. I didn't do any software update after the Lineage Android 8's last nightly build.
Hope you can help and give some pointers. Thanks.
-- Joseph
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This appears to be hardware failure. The SoC is most probably dead. You should have recovered your data when it was still able to boot. Right now I think it's too late.
twistyplain said:
This appears to be hardware failure. The SoC is most probably dead. You should have recovered your data when it was still able to boot. Right now I think it's too late.
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I just plugged in the phone. Miraculously, after few minutes, it did come up with the boot screen (with some messy lines), see the attached picture. However, It didn't go beyond the boot screen and recycle again for 2 or 3 times and then no more. I was able to duplicate this recycling situation several times after plugging it to the charger. Also, I was able to push it into the Recovery mode, but it only stay at the boot screen (with lines) and shut off again after few seconds.
What do the messy lines on the boot screen suggest? Is it the battery totally dead? Or, is the charging system faulty that somehow it doesn't have any enough juice to push thru beyond the boot screen and hence shut off?
-- Joseph
easyxpress said:
I just plugged in the phone. Miraculously, after few minutes, it did come up with the boot screen (with some messy lines), see the attached picture. However, It didn't go beyond the boot screen and recycle again for 2 or 3 times and then no more. I was able to duplicate this recycling situation several times after plugging it to the charger. Also, I was able to push it into the Recovery mode, but it only stay at the boot screen (with lines) and shut off again after few seconds.
What do the messy lines on the boot screen suggest? Is it the battery totally dead? Or, is the charging system faulty that somehow it doesn't have any enough juice to push thru beyond the boot screen and hence shut off?
-- Joseph
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what happened to TWRP ? thats stock recovery
will it enter fastboot mode ? if you can get into TWRP their is a chance of off loading your userdata to a PC
easyxpress said:
I just plugged in the phone. Miraculously, after few minutes, it did come up with the boot screen (with some messy lines), see the attached picture. However, It didn't go beyond the boot screen and recycle again for 2 or 3 times and then no more. I was able to duplicate this recycling situation several times after plugging it to the charger. Also, I was able to push it into the Recovery mode, but it only stay at the boot screen (with lines) and shut off again after few seconds.
What do the messy lines on the boot screen suggest? Is it the battery totally dead? Or, is the charging system faulty that somehow it doesn't have any enough juice to push thru beyond the boot screen and hence shut off?
-- Joseph
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Yup...This phone is dead. I have seen a similar le pro 3 posted here on XDA with the same streaks along the display. It's definitely a hard brick. No way to get around it that I know of. I'd like to rope @tsongming in on this. He has seen a few dead pro 3's so this is within his expertise.
Sent from my LeMobile Le X526 using XDA Labs
twistyplain said:
Yup...This phone is dead. I have seen a similar le pro 3 posted here on XDA with the same streaks along the display. It's definitely a hard brick. No way to get around it that I know of. I'd like to rope @tsongming in on this. He has seen a few dead pro 3's so this is within his expertise.
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Sorry bad news.
As twistyplain said, your phone is absolutely fried, and there is no solution.
It's definitely no brick, that is a hardware issue... Most likely shorted solder connections. The same thing happened to two of our X727s, we have one left that still works.
I highly recommend buying a seemingly unbrickable Xiaomi phone. Their budget models are awesome and of course their flagships are awesome. Everyone in my family has Migrated to Xiaomi . I currently have Android 10 working flawlessly.
Thanks for the info. I made a mistake of not backing up the photos from the phone. I'm still hoping for a slim chance and searching that some of the repair shops (in China?) are somehow able to boot up the phone and retrieve the photos for me. Meanwhile, I'll check into Xiaomi.
-- Joseph
easyxpress said:
Thanks for the info. I made a mistake of not backing up the photos from the phone. I'm still hoping for a slim chance and searching that some of the repair shops (in China?) are somehow able to boot up the phone and retrieve the photos for me. Meanwhile, I'll check into Xiaomi.
-- Joseph
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If you are in China and located in a large city or tech industrial area you should have plenty of shops that repair at the component level.
Your phone could very likely be repaired by a shop that has a hot air rework soldering station with an electron microscope.
We used to have these types of places in the US but they have all gone out business, replaced by board swappers, who charge a lot. I would suspect that you could get it repaired in China for 100 yuan or less.
I worked in Beijing for 3 months, about 18 years ago and these types of places were everywhere.