Charging port broken. - Nexus 7 Q&A, Help & Troubleshooting

I went to set my nexus 7 on the coffee table and the too short cable pulled it off and it landed on the cord and bent the charging port. It only fell about 18" and onto soft carpet, but it is messed up now. You have to hold the cable down for it to make contact. It looks like I put off the dock far too long.
Any idea where to get a replacement usb port, or how to change it? Would this be covered under warranty?
Sent from my Galaxy Nexus using xda premium

T-Keith said:
Would this be covered under warranty?
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Warranties cover manufacturer defects and premature failures; what you describe is certainly not their fault.
Call Asus and ask if they offer a pay-to-play repair service. If not, you are stuck trying to repair it yourself or live with it using a dock.
The unfortunate thing is about modern electronics is that - because nearly all labor inputs to their manufacturing have been minimized - you can buy an incredibly complex & sophisticated piece of gear for not much money (good!). That means that the labor costs to repair much of anything can exceed the value of the device (bad!). It's why electronics repair shops only get business for high-$ devices such as giant TVs that cost > $2k
See step 10 of the iFixit Nexus 7 teardown - it looks like the USB port and headphone jack are on a small subassembly; maybe you can find that part someplace.
good luck

If you cannot get it repaired you could install a qi wireless charging mod and then use ftp if you need to take from/add to the device
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium

There are a number of vendors on eBay that sell parted-out Nexuses (Nexi?). I already ordered an LCD flex cable from a vendor in NJ at an OK price.
Sent from my Nexus 7 using xda app-developers app

Related

Found longer power cord

I found this power cord on ebay, wondering if anybody has it and how good its if so.
http://cgi.ebay.com/Charger-Acer-Ic...?pt=US_Tablet_Accessories&hash=item3369f2e90a
Sent from my A500 using XDA Premium App
besides the worry over quality, and possibly damaging my tablet from a cheap adapter, I noticed this seller estimates almost a month to get the item to you. Ugh. Forget that.

Charging port

Have they fixed the issue with the charging port? i.e. To flimsy,easily breaking not letting Thinkpad charge?
Sent from my PG06100 using Tapatalk
they usually break from abuse... it is a pretty damn small port for a big tabby...
it is not missusing the port that breaks them, its a design fault, because of this they will now replace it under the standard warranty, I think I saw on the lenovo forum that there has been a change in the design of the main board because of this defect, so once changed it should be fixed for good.
Cheers
Tom
paperclip69 said:
it is not missusing the port that breaks them, its a design fault, because of this they will now replace it under the standard warranty, I think I saw on the lenovo forum that there has been a change in the design of the main board because of this defect, so once changed it should be fixed for good.
Cheers
Tom
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Thanks Tom was just lookin for a little info on it. My wife wants to get a Thinkpad,after she sells her iPad2 .
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No. But lenovo is now replacing the motherboard in warranty when it fails.
Sent from my PG86100 using XDA App
I agree with the previous posting that a micro-usb port is just too small for a tablet this size. It's pretty cool for a small phone, though.
Whenever I plug into this port I ask myself how careful I have to be not to break it. mini USB oder standard USB would have been nicer..and the tablet's thickness allows for it.
Enoguh complained..have to live with it, yes? No options no replacable battery, so HANDLE WITH CARE.
I keep on assuring myself with the thought that the micro-usb on my htc phone did last for 2 years and that the thinkpad's usb-port can have the same potential if treated 'respectfully'...

USB lead keeps falling out

I use my Note II as a modem and I'm getting really annoyed with the included USB lead falling out - it feels like looking at it too hard will cause it!
The curve of the bezel stops the lead fully engaging
happens to me too
I think it has been designed this way so that if you trip over it you are less likely to cause the note to fall off of a desk or wherever its sat.
Me too. The usb lead comes out very easily.
I thought at the begining it was broken but its good to know it is not just me...
I have problems connecting it to a philips desk clock and charger I have...
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Definitely a thing to be careful of when using odin.. you do NOT want the cable to pop out mid-flash...
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I've trimmed a bit of the plastic casing off the cable to make it seat better. The side that faces the same way as the screen.
Sent from my GT-N7100 using Tapatalk 2
nitrowing said:
I use my Note II as a modem and I'm getting really annoyed with the included USB lead falling out - it feels like looking at it too hard will cause it!
The curve of the bezel stops the lead fully engaging
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same here, I bought a charging dock on ebay (£6) so it's firmly connected when synching or copying data.
Don't know whether this is intentional or bad design, looking at the overall build quality though I believe it's the former.
I must have a weird note2. The cable fits snuggly and requires a small amount of force to remove it.
Admittedly I am not using the cable supplied with the note2 (I'm using the one that came with the GS3) so maybe it is the cable.
Sent from my GT-N7100 using xda premium

[Q] creaky micro usb port?

Does anyone else have a creaky micro usb port? It concerns me slightly, I'm wondering if I need to get it replaced or if its normal.
I have the EXACT same problem. Two of my friends also ordered the Nexus 4 (an 8 and a 16GB) and they both have NO creaks at all. I was okay with it at first, but then it actually started messing with the charging of the phone (causing it to overheat and mess up the display due to the heat). Promptly got an RMA after the screen started flickering.
I thought it was the supplied USB cable at first, tried it with my old galaxy s charger and it still does it. Judging by the other threads on here it seems Google are quite reasonable with sending out replacements so shouldn't be too much of an inconvenience.
Sent from my Nexus 4 using xda app-developers app
I have the same issue! I've been Google'ing every day in search of other people complaining of the same problem. I don't want to be hyper-sensitive, but I would rather have Google send out a replacement now rather than have the port die on me before too long and then have to deal with warranty repair.
I think this thread has convinced me to RMA the unit.
Yeah mine makes very faint almost cracking sounds when it's plugged in and I'm using it. Not something that I really worry about though.
Sent from my Nexus 4 using Tapatalk²

Magnetic Charging point - FELL OUT!

Guys I want to just make you all aware if you have any of those unofficial magnetic charging cables please be very wary of using them.
I noticed over the course of a week the phone would be sat on the desk and and I had a cable charging through the magnetic port but it would stop charging.
I **** you not the cable literally pulled out the charging port directly away from the phone. Now luckily the port has to 'fin' pins (only glued in by the looks of it) and I was able to push them back in and it would charge...however it certainly was not dust and waterproof anymore!!!
Any way I took it back to Carphone warehouse (told them i was using the DK36 official charger..do not tell them you use a third party one) and they sent it away for repair. I have been told today that they are just swapping it out for a new one which should be back with me next week.
WORD OF WARNING...IM NEVER USING AN UNOFFICIAL CABLE EVER AGAIN!
has this happened to any of you before? I purchased the one that is available from mobilefun.co.uk but I advise you not too as either the port is weak or the magnet on the cable is too strong (it did not feel that way though!!!).
Lets hope it does not happen again! this is the third Z2 I have had now with the new one I get. FML.
It might be the fault of the phone. I have an aftermarket magnetic cable and it works fine! I have had the cable for about 7 months.
your not the first
http://forum.xda-developers.com/showthread.php?t=2770301
Teknohtc said:
It might be the fault of the phone. I have an aftermarket magnetic cable and it works fine! I have had the cable for about 7 months.
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Yes maybe. When the thing came out still attached to the cable (heart in mouth!) I noticed there was very little bonding (glue) on the rear of the charging point.
Still Sony have been very very lax in the quality control department, the amount of snags people are having is unreal. Like I said I'm onto the third now, such a shame because I actually love the device, my favourite phone of late, I have the M8, Z1 and got rid of the S5 (hated) but the Z2 is my fav!
Mine also came out this morning, I dont think they have been glued in they just slide into their slots.
Well there was defo glue or some sort of bonding agent on the rear face of mine...just not much!
I'm no phone designer but surely they should have manufactured the port with a lip to prevent it it from being pulled out!?!?
Sent from my HTC One_M8 using XDA Premium 4 mobile app
I have no idea what you talking about.. can you provide your talking with some pictures showing the problem
Sent from Sony Xperia Z2 using XDA App
stargate1000 said:
Well there was defo glue or some sort of bonding agent on the rear face of mine...just not much!
I'm no phone designer but surely they should have manufactured the port with a lip to prevent it it from being pulled out!?!?
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That's what I would have assumed too, but looking at my Z2's magnetic port, it does look like it's just made to the same size as the hole on the outside!
Tea-Aholic said:
That's what I would have assumed too, but looking at my Z2's magnetic port, it does look like it's just made to the same size as the hole on the outside!
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Yep...it literally slots in and out. Awesome feature for when your glue fails on the rear of the port..NOT.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Just got my replacement from car phone warehouse yesterday. All seems to be in order...no gaps, dodgy drill holes, loose connectors, crap finishing etc...
Time will tell if I have received a good one this time.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Has your phone experienced any extreme heat, I'm thinking why the glue failed.
SolidR53 said:
Has your phone experienced any extreme heat, I'm thinking why the glue failed.
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I wouldn't say so. Nothing over normal temps.
I would say that the amount of bond used was miniscule like a circle in the middle of the charging point. Not enough in my opinion as the surface area it covered was too small.
Sent from my D6503 using XDA Premium 4 mobile app
I see this appears to be common. How bad is this? I am about to get a Z2 with OEM dock but if this is a common thing perhaps I'll reconsider.
mr mystery said:
I see this appears to be common. How bad is this? I am about to get a Z2 with OEM dock but if this is a common thing perhaps I'll reconsider.
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I have been using magnetic charger for two months now. So far it's still intact.
Same here, used magnetic charger seens I bought my Z2 (about 2 month ago) and it works great. Don't have stock desktop charger, bought an adapter cable.
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I'm thinking about buying a magnetic charger, but I'm curious as to how people are disconnecting theirs to cause this issue.
My thoughts on it are if you pull it out horizontally, you are obviously putting strain on it by just pulling it off/out. I would have thought the best way to disconnect would be to basically "peel" it off, so that the magnet disconnects at a 90 degree angle. This would then not put any strain on the glue or whatever is used.
Sent from my D6503 using XDA Free mobile app
I have read a few reviews on some different mag cables and a lot of the aftermarket ones tout how strong the magnetic connection is compared to stock. Maybe the OEM cable was not too strong by design. Also wondering what kind of glue it is holding the port in. I just got my Z2 and I like it a lot so far. The mag cable looks like a great convenience which I'll be buying as soon as I decide I'm definitely keeping the phone (I'm commitment-challenged). Got my phone from B&H Photo and it says they are an authorized Sony dealer, but they are on the other side of the US so I really don't wanna have to ship my phone across country and then wait if I have an issue.
Right, well I have the Sony magnetic charger, I sent it back to sony as I thought it was to blame, it was working then stopped.
However when it was returned to me, I went to use it, the charge started and then stopped, so I thought it was the magnetic dock again, took the phone off the magnetic dock and these was a hole where the docking pins should be . Turns out they were on the magnetic dock! come out completely, so put the charger point bar back in the phone, reconnected and yes it charged but again, when I came to undock, phones charger area left on the dock. So it happens with the OEM dock as well.
Looks like a fight with Vodafone to get the phone repaired.
Yet another...
I have the official Sony Dock, so I can rule out it being 'just' due to the after-market docks. I had noticed before I even started using the magnetic dock that the connector was a bit mobile/loose. So much so that, whilst on holiday and shooting around water, I held my thumb over the connector. When, a couple of weeks later, I started to charge through the port, I noticed that it was making connect/disconnect noises as I was putting it onto the dock. I also noticed that it charged more slowly than via the USB port. Eventually (about a week after having read of the problem on these forums), the connector did stay on the charger, when the phone was removed. I have pushed it back in, but it just drops down, when on the charger, disconnecting from the phone. I am quite sure that it is no longer watertight, as there is a thin layer of quite 'spongy' adhesive tape on the back of the separated connector that is no longer adhesive and you can see quite well into the phone, through the connector holes. I believe that it is repairable (and the watertightness restorable) at little cost, given a competent person, who could strip the adhesive and replace it with something similar, but stronger AND put some strong adhesive around the outside of it, before pushing it back in. It's a shame that something so small is affecting so many people's opinion of Sony and marring an, otherwise, very good phone.
I will be attempting to return mine to the UK operator 'Three', this weekend and, if they are unwilling or unable to help, I will be taking to Twitter and other Social Media sites, to raise the profile to a wider audience... Sony are already doing relatively poorly in the mobile phone marketplace (for a company of their size) and they can sweep this under the carpet and try to ignore it, losing a small number of their 'fans', or they can make a big PR exercise. Any decent company would see this as a marketing opportunity - make direct contact with your customers and win their trust, by fixing a problem. It's their choice - act big or act small...

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