What's going to break? - Droid RAZR M Q&A, Help & Troubleshooting

I want to root my M but don't like the idea of losing my warranty. So what problems have you guys had that would be covered under warranty?

From what I can tell, rooting the stock rom is a software issue and should not void any hardware warranties, and if you break the phone with insurance on it how can they possibly tell any way? The issue arises when you put a custom rom on your phone. I'll give you an example: I bricked my M trying to put a custom rom on it, so i used RSD lite to flash the standard rom, and still had issues, so i went to the Verizon store and gave the some bs and they scanned it and factory reset it for me. Voilà!
Hope this helps!
Sent from my XT907 using xda app-developers app

I think rooting a phone voids the whole warranty. Someone correct me if I'm wrong.

I don't have insurance on it I roll all hard core like that. I'm wondering what have people had problems with?

Related

[Q] anyone gone thru same situation?

i bricked my phone installing a new keyboard. no names and it was my fault for not reading before flashing sbf file. learn lesson here doh. anyways, now since i've search and no one has the new sbf 2.2 file yet i called verizon and just said it was stuck in bootloader and i don't know what happened or going on with it. tech help me do this and that and no luck. soooo he said ill send you another phone. ok my question is the phone stuck in bootloader void my warranty? some saaid no and some said yes. anyone bricked thier phone in anyway and just got a replacement and didn't worry about anything else?
I really don't think they check them that close when you send it in. I actually received an already rooted eris for a replacement before I got my dx.
Sent from my DROIDX using XDA App

[Q] Will I get charged for this?!

Hi there,
will rooting my phone cause me to get charged with my mobile carrier? I recently rooted my phone about one week ago, and went from Rom to Rom (First I was on 1.13 software, then I went to 2.03 software) and finally found my Rom, (Froyo Rom 3.15 software). Does rooting my phone change the radio version? I used "TheUnlockr.com" instructions. The Froyo Rom did not change my radio version however that's what they said and I double checked. Because I'm afraid that if I have the wrong radio version connected to my Virgin Mobile Canada company I might get charged. Is that actually possible? Having the wrong radio version connected to your mobile carrier? And getting charged for it? Thanks for the help guys. I'm really nervous about this.
No, you will not get charged for rooting, changing roms or updating your radio.
Sent from my HTC Legend using XDA App
Rooting,flashing custom roms is not illegal and you will not be charged.
However, do note that with a rooted phone, any rogue apps that ned root can wipe all your private data and your phone may break or be bricked.
If your phone becomes spoilt, you canot send it for repair as it will void your warranty. However, search my posted threads for a guide to unroot all android phones and not void your warranty
Thanks so much for the help and answer guys. I'll take a look at the threads and bookmark them just in case for future use. What a relief. Thanks guys!
Sent from my HTC Legend using XDA App

How to go from DJ Steve to Stock Unrooted?

Hey guys,
I upgraded my girlfriends Streak to DJ Steves 1.1 a while ago.
The LCD is now broken and needs to be sent back for replacement under warranty, so I need to get back to stock 2.2 for Optus Australia (unrooted).
Does anyone know the steps to doing this? (I can still use the screen, just the corner is broken).
Your help would be GREATLY appreciated
Can I just find the Optus 2.2 zip and flash it? or could that brick the phone?
Hopefully this isn't too hard
If the screen is broken, why would they care if it was modded? It's not like the software broke the screen.
I just wanted to make sure that they don't try and say the warranty is void. Do you think that it should be fine?
Sent from my Nexus One using XDA App
I think you'll be fine. I have yet to hear a story about a company claiming warranty void for a rooted/custom rom.
Also if u do find the .zip, it should work if you flash it with a custom recovery. If you get the stock .pkg file then you'll need the stock recovery with a version before the stock rom your attempting to flag or you'll get a FOTA model mismatch error
Sent from my Dell Streak using XDA App
ok, I might just take it in if you think it'll be ok, since I haven't found the optus version of the 2.2 Rom that I need. I doubt they'll know anyway (people at phone shops seem to have no idea about phones).
I don't believe there is an Optus version of 2.2 as the Optus Streak is exactly the same as the unlocked EU Streak.
Just use QDL tool to get you back to stock.
extending your query a bit further
Where exactly do the manufacturers draw the line of warranty?
Rooting.
Upgrading firmware (definitely is under warranty)
ROMs flashing ( I dont think this keeps the phone under warranty..)
??
I mean is there a no return point or it is all reversible?
e.g.
with my PSP 3004. (partial hackable Mobo)
I have CFW Gen C with Prometheus, which lets me enjoy the "superuser" status there.
and I can play the developed games too "non-market" "third party" apps !!
If I restart my PSP it auto boots to Original Firmware (5.03) !!
So, I can take it to Sony any time if required ( I hope I nevva have to!!)
​^^ This is reversible damage !!
I have read somewhere, rooting is not going to void the warranty.
But if you flash after the rooting.. then you void your warranty.
^disclaimer: I am not sure about this though
can anyone explain please.
care,
Sony.
Well I didn't take it back to the stock firmware in the end, I just took it in and am hoping that they don't notice. I think they'll probably just turn it on, see the screen is broken, then either tell us that it's covered by warranty or that we have to pay for a new phone.
Sony, I think that if you unlock the bootloader then the warranty is void. There are some way's of rooting some phones that don't unlock it. Not totally sure on this though.
So I've got my fingers crossed they don't notice that it's tooted
dbergen said:
Well I didn't take it back to the stock firmware in the end, I just took it in and am hoping that they don't notice. I think they'll probably just turn it on, see the screen is broken, then either tell us that it's covered by warranty or that we have to pay for a new phone.
Sony, I think that if you unlock the bootloader then the warranty is void. There are some way's of rooting some phones that don't unlock it. Not totally sure on this though.
So I've got my fingers crossed they don't notice that it's tooted
Click to expand...
Click to collapse
Ya, fingers crossed you get it with warranty only, Streakers are with you !
Best o luck !
Anyone got clear info on the warranty?
care,
Sony
Sorry to resurrect an old topic, but my Streak is running DJ Steves build but it has suddenly started acting very odd, most noticeably not registering many of my touches.
I flashed to another ROM and the issue is still there. I am sure Optus will try to void the warranty given that it could be seen as a software issue even though it isn't. I am hopeful that the insurance will help me get an HTC One X
Is there an actual answer to this question?
Thanks in advance
[edit] I can't get an optus ROM but this update.pkg works with this recovery.img it should keep them happy unless the look too deep.
The method I used: http://forum.xda-developers.com/wiki/Dell_Streak_5/Flashing_Guide

Question re T-Mobile

Hi...
I was lucky enough to get my glacier exchanged for a new one due to problems I am having with wifi.
My question is... So that I minimize any problems with this exchange, to what extent should I return the phone in its original condition (not hardware, but rather software firmware). I was planning in reimaging it with the original htc sense which was on it when I bought it (using CM7 now), but would there be anything else?
Do you think it would be that important to "un-root" it?
Also, given that this is a new replacement mt4g, am I going to have any problems getting root again? I seem to remember that they modified the bootloader so as to make rooting this phone a much bigger pain in the ass.
My current mt4g is rooted fully with radio at 000000 (our whatever...I cannot remember offhand what it is called but it was fully rooted).
Thanks!
Sent from my HTC Glacier using xda premium
Put it back to stock everything.
Sent from my HTC Glacier using XDA App
I've gotten away with just flashing back to the stock rooted 2.2 mySense ROM. Done it like 5 times with no problems. Good luck.
If it was me I would unroot it just to avoid unwanted attention, but I guess you could use mySense so it looks normal.
In all likelihood, they won't check the phone or penalize you for modifying it, but it's probably safer to just unroot it completely. On the off chance that they refuse the exchange because you've "voided the warranty" or whatnot, it's just better to fully return it to factory settings.
Thanks to all who replied. I think I am going to reimage the phone with the latest update from t-mobile (found in this forum) as I read here that it will unroot your phone.
I just got the phone and am now dreading the transfer. First thing I need to do is root it. However, it has been 9 months since I did this on my original phone and I know their have been changes to both the phone and improvements to rooting it.
I tried searching, but I don't know which method is best. Is there anyway I can tell from looking at the replacement phone if there is a change in the bootloader or firmware version-- or any info at all which might help me determine the easiest way to root this new mt4g
Or, in the alternative, just a suggestion to use a specific method and not worry about it? I have adb installed so if necessary, I can use that.
Sent from my HTC Glacier using xda premium

Question about root and warranty

So, I'm going to get the D802 variant tomorrow.
I want to root this phone, but still be able to use warranty in case I need it.
What I'm going to do is:
1. Root using this thread: http://forum.xda-developers.com/showthread.php?t=2448887
2. If I need to un-root to get warranty repair, is it correct all I need to do is flash my stock ROM again and they will have no clue this phone was ever rooted ? if so, (A) can I backup my stock ROM before rooting, so I could use it when I need, and if so, how ? (B) what program do I use to flash my stock ROM, if I want to un-root ?
Thanks!
Edit:
I just saw this guide: http://forum.xda-developers.com/showthread.php?t=2471370
Does this answer my #2 question regarding how to flash my stock ROM ? (so I don't even have to save my ROM, I can download it from there?)
Doesn't anyone has an answer for this ?
This is a very important issue to anyone who root and want to be sure he doesn't lose warranty...
Noam23 said:
Doesn't anyone has an answer for this ?
This is a very important issue to anyone who root and want to be sure he doesn't lose warranty...
Click to expand...
Click to collapse
You want a manufacturers warranty you don't root.... You want to root you get insurance.... You have insurance, you won't make a thread like this.
Sent from my LG-D801 using xda app-developers app
only LG Italy give warranty also to rooted devices.
nic85 said:
only LG Italy give warranty also to rooted devices.
Click to expand...
Click to collapse
I'm not sure what are you talking about... you can definitely root AND have warranty (all around the world). The only thing you need to do is un-root before you send it for warranty repair. This thread deals exactly with that - how to un-root.
I've rooted every phone I've gotten since the Incredible 1 and not once have I unrooted before sending it in for warranty. All they do is check the hardware, hook it up to a machine, and flash the stock software. End of story.

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