NEXUS 4 doesnt recognise 'EE, orange, t-mobile' - Nexus 4 Q&A, Help & Troubleshooting

**edited**
ive recently fired up my new nexus 4, which has been a pleasure the last 2 days. im still getting to grips with it but it is a great phone.
ive searched and cant find an answer to this so hope someone on here can help.
Have got these weird symbols at the bottom of my lockscreen
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obviously you can access the browser by swiping up but i cant find any other examples of this phone looking the same anywhere on the net.
is it possible to rid my lock screen of the @ symbols?
any help appreciated

Re: browser lockscreen widget
Custom rom or a weird sim card I'm pretty sure. Mine says tmobile but you can change it with custom roms. I vaguely recall seeing this before and it was with the sim carrier.
Sent from my Nexus 4 using Tapatalk 2

frigidazzi said:
Custom rom or a weird sim card I'm pretty sure. Mine says tmobile but you can change it with custom roms. I vaguely recall seeing this before and it was with the sim carrier.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Wouldn't be a custom ROM. Phone came straight from Google and I'm the first owner. Will check with sim provider and see if its that.

ok so this appears to be a phone related problem. as nexus obviously takes a micro sim i tried it with an adapter in an old n95 and after that in a mates galaxy s3 and they register on "EE" both on the home screen and when you search for a new network.
however mine still appears as in the first picture and as below searching for a network. so the nexus either isnt setup for ee/orange/tmob or it cant read the sim????
this is running the latest 4.2.2 jellybean and has made no difference even restoring the phone to factory once.
anyone else using a nexus 4 on ee/orange/t-mobile in the uk and got this problem?

Ive also contacted orange (my provider) and it was them who suggested trying in another mobile but they also ran a diagnostic and that didnt bring up any errors.
have i got a dodgy sim card? (seems unlikely as it works fine in other mobiles)
has the nexus 4 not been configured properly for my network? (also unlikely as there must be thousands of people with a nexus 4 and on the same network)
Or has the phone got a fault itself? (bloody well hope not as its only 4 days old!!)
anyone shed any light on this as its got me really confused

looks like you dont have a mobile data connection. since you dont have a mobile data connection, maybe it cant send the right data to your device, hense the @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@.

simms22 said:
looks like you dont have a mobile data connection. since you dont have a mobile data connection, maybe it cant send the right data to your device, hense the @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@.
Click to expand...
Click to collapse
I doubt it since I'm on GiffGaff where you have to manually enter the APN settings but it always said giffgaff wherever it had the carrier label. Also, as you can see the other networks' names come up fine. @OP maybe you could try manually entering the APNs and connecting to mobile data to see if simms is right.

Mine is exactly the same. I'm on orange. My SGS2 showed it as EE like it should be. This nexus 4 has always had varying strings of the '@' symbol. Been like that since I got it in November. I just tell people I'm on an exclusive network not available to paupers.

simms22 said:
looks like you dont have a mobile data connection. since you dont have a mobile data connection, maybe it cant send the right data to your device, hense the @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@.
Click to expand...
Click to collapse
Yea data connection is fine. I'm using it now to type this.

666fff said:
Mine is exactly the same. I'm on orange. My SGS2 showed it as EE like it should be. This nexus 4 has always had varying strings of the '@' symbol. Been like that since I got it in November. I just tell people I'm on an exclusive network not available to paupers.
Click to expand...
Click to collapse
I'm hoping its gonna sort its self with a future update but until I figure it out I like this idea. An exclusive network just for nexus users.

theblueflash said:
I'm hoping its gonna sort its self with a future update but until I figure it out I like this idea. An exclusive network just for nexus users.
Click to expand...
Click to collapse
I have the same issue, I got a panther orange sim and put it into the nexus 4 and 'Orange' was displayed for about 4 days. Then out of the blue it changed to @@@@@@@.
I reset the phone but nothing changed. I took out the sim card and with no sim in the phone, I searched for mobile networks and the phone lists Orange, EE and T-Mobile. But with the sim in the phone they are all listed as @@@@@@@@.
Sim works fine in every way as far as I can tell, its just the network name which is displayed incorrectly.

Related

Tmobile - orange signalfest problems

I aim this question at UK sgs owners, so if You are not one of them look away now ! !
I am on tmobile uk and just recently tried to connect to orange (i have terrible reception at workplace) but my phone returned message: your sim card does not allow for connection to network.
And yes i did register myself on signalfest when i received text from tmobile.
I even phoned customer service and they send me new sim card but i still have the same problem.
I google it and it turned out that there is more people out there with same issue. But i couldnt find any solution to this.
So did you have this problem and solved it? or still have? Any sugestions welcome..
Btw i am using darkys 3.0 rom..
Sent from my GT-I9000 using XDA App
I too cannot select Orange T-Mobile manually and get the same sim card error message.
But I did find that sometimes I've automatically connected to the Orange network and see the roaming signal bar icon, so the switch is happening but perhaps only if a T-Mobile signal is lost altogether.
Yeah i got that once or two as well but after conversation with tmobile customer service i know that it should be possible by choosing network manually. Btw what rom do u use? Stock or custom?
Sent from my GT-I9000 using XDA App
Have you got roaming turned on in your settings?
I admit i cannot select t-mobile manualy, however when i want to swap back from t-mobile to orange it lets me.
But most of the time it seems to switch between the two pretty seamlessly.
Sent From My GT-Iphone-killer almost.
I'm on Orange and I can't select T-mobile network but it does change automatically. I get the error if I try to manually select T-mobile.
My friend that uses a HTC Desire and on a T-mobile contract can change networks with out his phone giving an error. So maybe it's to do with the Samsung Galaxy S?
Panadolic said:
Yeah i got that once or two as well but after conversation with tmobile customer service i know that it should be possible by choosing network manually. Btw what rom do u use? Stock or custom?
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
I too was on darkys 3.0 rom at the time.
I'm sure I saw a post somewhere that said T-Mobile was adding support to their Galaxy S Froyo release that would handle roaming for the two networks.
I've got an unlocked phone so I do not know if I'll ever have this support.
The network sharing is 2G only at the moment. You have to switch to GSM Only in order to manually select the other network.
I find I have to force the phone to lose what little Orange single it gets around the house so it'll roam onto T-Mobile, and when it's done that I can manually select Orange T-Mobile from the list and it'll stick on that network instead of hopping back onto the terrible Orange signal if it gets a whiff.
Of course this is still a pain because when I go out, to get the best signal and make use of 3G, I have to select automatic and have to do the whole hide-in-a-cupboard-under-the-stairs thing when I get home.
Fun times.
im on orange have no problems selecting t-mobile manually as stated before it works only in 2g. data transfer can be used - edge. 3g and switch without disconnect call should be available early next year. my txt messages can take forever to deliver if im using t-mobile and reply sometimes are not deliverd till the next day.
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[Q] Samsung focus 3G

I brought a Samsung focus couple of days back and not sure how to turn ON 3G. Read some articles and it says Setting> Cellular> Data connections> 3G ON/OFF but i don't see 3G option there. Let me know if there is way to turn ON 3G.
If not i want to return the phone.
Thanks!
Settings -> Cellular -> Data Connection -> ON/OFF
That's the only setting, and it should be On by default.
Brad.
If you bought if from the AT&T store it should already be on.
If not and its not already updated to NODO youc an chevron unlock it and use the samsung tools to add teh 3g toggle.
Serioulsy though, it should be on and if it doesnt have the samsung tools how did it get turned off?!
Samsung focus 3G
As i told you before, Nope its not there by default. The only way to deal with it is to unlock then let me know how to unlock(what's the process).
Thanks!
3G is turned ON by default and there is no option to turn it off. What mobile operator do you use?
Samsung focus 3G
Well how come i cannot surf internet meaning i can't browse net.
I cannot go to Gmail, yahoo, NY time, ESPN or any website.
I have tried this at different locations(cities) .
It works @ places like Star bucks where Wifi is exists.
Are you on AT&T? Is Settings -> Cellular -> Data Connection ON?
Samsung focus 3G
Had to reboot couple of times to see 3G back. Not sure why it was missing.
Now 3G is back ON and i can surf net.
It's a windows phone.. so obvious that i had to reboot the phone
Thanks!
I have a Samsung Focus from AT&T. Currently flashed with ROGERS rom, but either on this and on AT&T's rom I never saw a 3G icon. Does it means it never connected to network with 3G, or it's always with 3G by default thus never showing 3G sign anymore?
My operator is available on 3G, 4G even so it's not the case of carrier problem for sure.
Edit: managed to get an "E" icon, it stands for Edge no? I followed that tut, to enable it, yet still no 3G, is it working at all at my country? I mean the phone is from the USA, maybe different bands here.
Settings, applications tab, radio
set to World instead of North America.
Also, I suggest installing Samsung Tools to make sure you enable 3G and prevent the relock.
Thanks Finaly know what the RADIO setting does Thought its for the FM RADIO :]
Unfortunately cannot install Samsung Tools on my DEV unlocked phone, dunno why, is there any other method to check my 3G?
Sierra76 said:
Thanks Finaly know what the RADIO setting does Thought its for the FM RADIO :]
Unfortunately cannot install Samsung Tools on my DEV unlocked phone, dunno why, is there any other method to check my 3G?
Click to expand...
Click to collapse
From your other posts, I get that your phone got relocked. Do the Chevron unlock again, and first thing install Samsung Tools, run it, check all boxes and restart your phone. Then, you might do other stuff.
EnderPsp said:
From your other posts, I get that your phone got relocked. Do the Chevron unlock again, and first thing install Samsung Tools, run it, check all boxes and restart your phone. Then, you might do other stuff.
Click to expand...
Click to collapse
I will try, is it even possible to get my phone relocked if it's chevron unlocked using a token?
Well cant test it atm, it seems there is some problems. Anyone elese getting this error too?
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Sierra76 said:
I will try, is it even possible to get my phone relocked if it's chevron unlocked using a token?
Well cant test it atm, it seems there is some problems. Anyone elese getting this error too?
Click to expand...
Click to collapse
Ahhh, you unlocked via Chevron Labs, not Chevron.
You should be okay. As long as you can deploy XAPs, you're unlocked.
Well I found out that my hosts file has new entry, dunno how this happened, I never did it myself. Probably some app from XDA forums did it. I removed it and I get different message "phone ignoring us"......meh.

Mobile network not working - please help (Nexus 4)

Nexus 4, rooted. Got T-Mobile SIM from straight talk, cut the SIM to micro, phone is working with full bars. But there is no mobile network, I set up the APN as they described in their web site(sorry i cant attach the links).
In the phone status, I see Mobile network type: unknown:0, and Mobile Network state disconnected.Attaching the screen shot,
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I can only think of 2 things, either the root process broke it or bad SIM may be (if its bad SIM I shouldn't get the phone working though), please let me know if you have any ideas how to fix this, appreciate all your help
Did you play around with any of the mobile data settings?
Sent from my Nexus 4 using xda premium
android88 said:
Did you play around with any of the mobile data settings?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
no, i dont see many options except Data Enabled, which is checked, APN is verified and right, everything else is default
getthat44 said:
no, i dont see many options except Data Enabled, which is checked, APN is verified and right, everything else is default
Click to expand...
Click to collapse
I meant in the service menu. It can't be root that's the problem. Did you ever have data in your area?
Sent from my Nexus 4 using xda premium
getthat44 said:
Nexus 4, rooted. Got T-Mobile SIM from straight talk, cut the SIM to micro, phone is working with full bars. But there is no mobile network, I set up the APN as they described in their web site(sorry i cant attach the links).
In the phone status, I see Mobile network type: unknown:0, and Mobile Network state disconnected.Attaching the screen shot,
I can only think of 2 things, either the root process broke it or bad SIM may be (if its bad SIM I shouldn't get the phone working though), please let me know if you have any ideas how to fix this, appreciate all your help
Click to expand...
Click to collapse
I basically suffered the same issue for my first 2 days with a new Nexus 4. I discussed my issues in the Straight Talk thread (ST). After I exhausted all the possible solutions offered up via my Google searches, only then I went the route of contacting Straight Talk directly. I could have saved myself a boat load of grief, if I had simply contacted ST at the start. Give it a try. I went to the Facebook icon on the ST homepage. Then, I clicked the Support icon on the ST Facebook page. It asked about creating a Ticket. I said yes and entered a short description of the problem. There were a couple of email exchanges and finally about 12 hours after starting my communication with ST, they said to pull the battery and send myself a picture message. Of course, we cannot pull the battery, so I just sent myself a picture message. A miracle. As I sent the message, the phone internet/data connection opened and my first MMS was finally sent. Note, I checked my mobile data connection just prior to sending the MMS message and it was still "disconnected". I think ST must have done something from their end, to correct my problem. I only used the exact APN settings that were provided with the ST AT&T sim card activation kit. Save yourself some trouble and open a trouble ticket. I learned the hard way. I love my N4 and my ST AT&T signal strength and reliability is great in the NJ, DE, PA tri-state area.
bmoke said:
I basically suffered the same issue for my first 2 days with a new Nexus 4. I discussed my issues in the Straight Talk thread (ST). After I exhausted all the possible solutions offered up via my Google searches, only then I went the route of contacting Straight Talk directly. I could have saved myself a boat load of grief, if I had simply contacted ST at the start. Give it a try. I went to the Facebook icon on the ST homepage. Then, I clicked the Support icon on the ST Facebook page. It asked about creating a Ticket. I said yes and entered a short description of the problem. There were a couple of email exchanges and finally about 12 hours after starting my communication with ST, they said to pull the battery and send myself a picture message. Of course, we cannot pull the battery, so I just sent myself a picture message. A miracle. As I sent the message, the phone internet/data connection opened and my first MMS was finally sent. Note, I checked my mobile data connection just prior to sending the MMS message and it was still "disconnected". I think ST must have done something from their end, to correct my problem. I only used the exact APN settings that were provided with the ST AT&T sim card activation kit. Save yourself some trouble and open a trouble ticket. I learned the hard way. I love my N4 and my ST AT&T signal strength and reliability is great in the NJ, DE, PA tri-state area.
Click to expand...
Click to collapse
Thank You for the info, I called ST and they said my ported number is not in their system yet(even though i can use the number), which will take 24 hours and then may be the data services will work. I have couple of more hours to verify
Rooting cannot break your phone's ability to access the network.
Any new info on this OP? I just got my N4 yesterday and am using a AT&T Straight Talk SIM, but I also can not connect to mobile data. I had my number ported over from Boost Mobile, so did waiting a day or two help?
EDIT: I also tried a million different APN settings to no avail.

Data signal not working? Can still receive calls/sms but no internet? (screenshots)

Hello hi
I got given a Nexus 4 by a bezzie not long ago and it had a 'rare' signal loss problem where sometimes you wouldn't have access to the internet, regardless of how much data you have left etc. Now i'm not sure if this phone is just old (friend bought it like, exactly when it came out in UK) but now the signal loss problem is frequent... it started last week and lasts for a couple days, and now it's happening again today and still not working. I'm not sure what the problem is? I fiddled around with the test options etc to see if it was searching for networks that it couldn't find but no, no problems there... Please help!
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(pls no virgin jokes)
You are talking about mobile data not wifi right?
If you have your bootloader unlocked you could try flashing a radio image via fastboot.
theminikiller said:
You are talking about mobile data not wifi right?
If you have your bootloader unlocked you could try flashing a radio image via fastboot.
Click to expand...
Click to collapse
Hiya, yeah WiFi works like a charm, it's just mobile data acting up. And sounds good, but how would I go about doing that? (sorry im a noob heh)
Mango Boy said:
Hiya, yeah WiFi works like a charm, it's just mobile data acting up. And sounds good, but how would I go about doing that? (sorry im a noob heh)
Click to expand...
Click to collapse
Is your bootloader unlocked? If it's not it will wipe everything on your device to unlock it. You can back up your apps and their data with helium tho so you can keep some of your stuff, and Google backs up some stuff as well unless you deactivated that. You just have to make sure to copy your helium backups to your computer so you don't loose them when your phone is wiped. So your might not want to unlock and try flashing another radio unless this is really important for you.
Yeah its unlocked and all that c:
Just curious how I'd flash another cell?
Sent from my Nexus 4 using XDA Free mobile app
Mango Boy said:
Yeah its unlocked and all that c:
Just curious how I'd flash another cell?
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
Extract Radio.img from the latest factory image here: https://developers.google.com/android/nexus/images and then flash it in Fastboot, or via the Nexus Root Toolkit if you do not know how to flash via ADB
Yeah that didn't work, I tried flashing it with that image but it didn't really do anything, still not getting any data... Thanks for the tip though
Is it just mobile data or everything (calls, mobile data, text)? If the radio does not fix the issue, it could potentially be non-software related problems like the physical hardware, or even the phone network you are on. The N4 uses spring antennas internally, and overtime, and with enough bumps, they could cause issue. This piece might be helpful http://www.androidauthority.com/nex...rnal-image-battery-easily-replaceable-128434/
Yeah its literally just data I can't get, sometimes it comes back but it still hasn't. I'm receiving texts/calls as well as sending them just fine. Pretty sure it might be the hardware maybe? Might need to get a new phone :c
Sent from my Nexus 4 using XDA Free mobile app
Did you check the APNs any issues in the APN could cause the mobile data to stop and not connect...reset them to you network provider defaults
Sent from my GALAXY Core Prime (G361H) using Tapatalk
I checked my APN and its automatically set on Virgin, although their data is hosted by EE and I can select that, should I try it?
Sent from my Nexus 4 using XDA Free mobile app

Nxt-L29 4g but no 3g or h+?

Finally got the mate 8 and its awesome. My only problem is when the phone falls out of 4g range. The phone will switch over to h+ or 3g with more bars but I cannot go online. Im on metro pcs which is tmobile and I have tried multiple apn settings with no luck. Has anyone encountered this problem?
Deephou5 said:
Finally got the mate 8 and its awesome. My only problem is when the phone falls out of 4g range. The phone will switch over to h+ or 3g with more bars but I cannot go online. Im on metro pcs which is tmobile and I have tried multiple apn settings with no luck. Has anyone encountered this problem?
Click to expand...
Click to collapse
Someone posted a similar problem a while back. Give it a quick search to see if he resolved it.
UPDATE:
So ive been going through these forums trying to find a solution to the problem with no luck.
However I believe I narrowed the problem down a bit. I went to MetroPCS which is T-mobile and bought a new sim to make sure mine wasnt bad and had the associate confirm the apn settings which they did and still no 3g, h+. Then I called up a couple friends who have Cricket and At&t and asked if I could put their sim in my phone. Tried both sim cards and they worked! Wooo all three connections good 4g,h,3g.
Weird thing is there are a couple other people on here with my problem but there are others on tmobiles network with no problem. Maybe its a firmware issue? Nevertheless I like this phone too much to risk trying to root and bricking it so im leaving tmobiles network.
Deephou5 said:
UPDATE:
So ive been going through these forums trying to find a solution to the problem with no luck.
However I believe I narrowed the problem down a bit. I went to MetroPCS which is T-mobile and bought a new sim to make sure mine wasnt bad and had the associate confirm the apn settings which they did and still no 3g, h+. Then I called up a couple friends who have Cricket and At&t and asked if I could put their sim in my phone. Tried both sim cards and they worked! Wooo all three connections good 4g,h,3g.
Weird thing is there are a couple other people on here with my problem but there are others on tmobiles network with no problem. Maybe its a firmware issue? Nevertheless I like this phone too much to risk trying to root and bricking it so im leaving tmobiles network.
Click to expand...
Click to collapse
Just tested this out since I'm also with T-Mobile, seems to be a problem with LTE CAT6 CA. Turn it off and you should be fine.
FINALLY!
OK so I unlocked the boot loader and rooted it even though I said I didn't want to lol . I was on c185b162 firmware and I flashed a couple of different firmwares that didn't work. But someone posted a full update c185b320 and it worked woooo!!!. I already had twrp installed and just did the wipe and installed c185b320 from twrp. I don't know if installing from twrp is different from the DL folder method but the phone is working so yeah.
Ephemera said:
Just tested this out since I'm also with T-Mobile, seems to be a problem with LTE CAT6 CA. Turn it off and you should be fine.
Click to expand...
Click to collapse
I wasn't able to try and turn off LTE CAT6 CA because I don't know how lol
Deephou5 said:
I wasn't able to try and turn off LTE CAT6 CA because I don't know how lol
Click to expand...
Click to collapse
Settings>More>Mobile Networks
Ephemera said:
Settings>More>Mobile Networks
Click to expand...
Click to collapse
That option does not seem to be there
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Deephou5 said:
That option does not seem to be there
Click to expand...
Click to collapse
CA stands for carrier aggregation
Oh, well that's good to know. However with this new firmware I can leave it enabled and still get 3g and h+. Hopefully disabling carrier aggregation will be an easy fix for someone else with the same problem.

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