I've noticed that my contacts aren't syncing correctly. If I go to Settings --> Accounts --> Google, I see that everything else synced, but Contacts shows "Last Synced 1/8/2013" (about a month ago) and the double-arrow icons is visible (but not spinning). If I deselect it and reselect it, it spins for a moment and then ends up in the same state. I don't get an error or an icon with an exclamation point.
All logcat has revealed to me is:
Code:
D/ContactsSyncAdapter( 1219): IOException: java.io.IOException: received unhandled http error: 500
Is there any way to get more info or to debug this further? Or a good recipe to fix it?
I'm on MoDaCo JOP40D Jr5.
Thanks
Edit: Further info - it appears that changes are going from phone --> Google OK (I can change the details of a contact on the phone and then see the change at contacts.google.com), but are not going the other direction.
Related
Every time I plug my XDA2 into the cradle at the moment, I get an ActiveSync error dialog saying:
"
The following information type on your mobile device has items that have not been syncronised with this computer before.
Information type: Favourites
"
Then there are three radio buttons:
"
- Combine the items on my device with the items on this computer
- Replace the items on my device with the items on this computer
- Do not synchronize this information type at this time.
"
It doesn't matter which option I choose - the same message comes right back next time. I've tried removing the favourites from the list of items to be sync'ed, and the dialog doesn't appear any more, but then my favourites don't get sync'ed. :? When I re-add the favourites to the list, the error dialog comes back. :evil:
I can't get to the Microsoft site to look at the ActiveSync troubleshooters at the moment, so if anyone has any quick solutions or suggestions for me they'd be gratefully received.
Thanks in advance.
^^ Bump
Can anyone suggest anything?
Hi everyone!
Just had an upgrade to the Exec after having my Xda2i replaced by insurance.
I've put it into corporate mode, setup active 4.1 on my laptop, made backups of anything I needed off a borrowed Xda2i and sync'd all the notes/contacts info.
Installed and created a new partnership with the Exec and all seems ok - it does it's sync function. However, I notice that only about half of my contacts appear in the listing. Going through options I ensure 'Filter' is set to 'all contacts' and 'View by' is 'name'
checked the settings in Activesync and that all appears ok.
Still only half of the contacts appear.
To test, I make a change in Outlook 2003 on a contact that is showing up on the exec, save change and almost immediatley I see the change on the exec's screen. I then make a change in a contact that isn't appeating on the exec and it shows the sync icon working, makes the positive sound.
Still doesn't appear on screen.
Am I missing something stupid ? or is there a setting to 'display all' contacts?
Anyone know how to resolve?!
Cheers!
Dennis! West London UK!
Hi Dennis!!,
You check, if some of yr contacts in Outlokk appear in "Other" field..if Yes, then use the export/import function of Outlook 2003, edit in CSV file,import it back, and do the sync... :lol:
Update
I just downloaded and installed the latest ROM from the O2 Xda website. Installed no problem at all.
Just tried sync and the same occurs. Not all of my contacts 'show'
I noticed on the sync '83 items' in the contacts section. Sure enough a manual count of all my contacts shows '83' of em. The sync then says 'syncronised' so I assume all is OK. Doing the same test as before and the 'positive' beeps when updating a record in outlook still occur, leading me to beleive the record IS in the Exec, just that it isn't being displayed in my contacts screen/list/view. I count only '24' of my contacts showing on the Exec
I went through carefully on my outlook, changing each record to be included in a Personal or business catagory only, no difference (every change made the positive beeps after saving)
Any other ideas of why this occurs? I've been digging around to see if there's any 'hidden' option in display etc - no joy...
It's annoying, as I cant see my regular contacts that I need frequently...
Any pointers/fixes would be great!
Dennis! West London UK!!
New kid on the block here so I hope someone out there can help me.
Recently got O2 Mini sd Wizard and really pleased with it.
Adding info. to the phone and synching with my pc OK.
I have just lost about 2/3 of my contacts - I don't know how.
But now when I try to synch with my pc I get an error message that reads:
'support code 800703fa' and synching does not complete.
I have tried soft reset but nothing changes.
When I try a hard reset, the phone behaves as though I have just done a soft reset and still nothing changes.
Anyone have any suggestions? (Polite ones please!!!)
+1 for title.
I would just go into ActiveSync on your phone and delete all of the accounts (click on Menu > Options, highlight the computer nickname and click Delete), then delete the sync folder on your computer, and create the account anew.
After creating it, go into your phone's Activesync again and click on Menu > Options again. From here you can configure the settings for each thing you want to sync, and can turn items on or off. For example, since my phone contact list is WAY more important to me, and I don't want my personal contacts ending up on my work computer (where I usually sync), I do not sync them at all. However, I always push Notes and Tasks from the phone to my computer, since I'm usually creating those while away from my desk. Each item can be set differently. I usually let Files sync in both directions, so I can nab new .cab files when I need to.
BTW, a Google search for "support code 800703fa" could be very enlightening, or very tedious, but either way, I'd recommend trying it.
Hey guys,
So when I was fiddling around with Gmail's .csv import, and my Google contacts--I imported a number, let's say (555) 555-5555.
But I noticed some weird formatting or something (I actually don't recall the exact issue,) but I changed the formatting. I believe I accidentally removed one bracket, creating (555 555-5555.
I've since fixed the contact many many times--tried changing the name... but the number, now ALWAYS displays at (555 555-5555, in my SMS, rather than NAME <555-555-5555>
Does anyone know how I can wipe my phone's history of this contact, so that it displays properly? It's a very important client, and it just bugs me having it display funky. Even when I go through my SMS inbox, it displays at (555 555-5555, rather than showing the name.
Please help!
Edit: I'm downloading Kies to see if that can help me with this.
Edit: Kies is just giving me the "Connecting the device..." dialog endlessly. Nnoooo......
If the contact is a contact within your Gmail account, try editing the contact there, sync your account on your phone and then check it out.
Hey guys,
I just tossed together a quick tutorial that will allow you to use the built-in IMAP, CalDav, and CardDav support in WP8 GDR2 to sync with Apple's iCloud services! This "hack" should work with any IMAP/CalDAv/CardDav accounts you may have.
*NOTE* For some reason the calendar entries are off by 5 hours (I am in the Eastern Time Zone) when compared between the windows phone and my Apple devices. Also, some ancient recurring entries in a shared calendar don't seem to come in properly for me for some reason. I am guessing the version of CalDAV on Windows Phone does not properly deal with Time Zones.
Instructions inspired by BlackBerry.com http://btsc.webapps.blackberry.com/...nisa.apps.common.BaseViewedDocsListHelperImpl
1. Go to Settings --> email +accounts --> and click "add an account"
2. Select "Google"
3. When prompted, enter a valid Gmail address and password. (we will fix this later)
4. Wait patiently for the initial sync to finish..(It may take up to 5 mins)
5. Locate the account that you created and tap on it to open the account settings...(It will be called Google, Google 2, etc).
6. Change the "Account Name" to something meaningful (I changed mine to iCloud)
7. Change the email address to the one you use for iCloud. *NOTE* If you don't use iCloud mail, enter a dummy email address here that is different from any other email address already on the device.
8. Set "download new content" to a value that you prefer. (Mine is set to every 15 mins)
9. Set "Download email from" to an appropriate value.
10. in the "content to sync" section, check which iCloud info you want to sync. (Email, Contacts, or Calendar)
11. in the "Your Name" field, enter your name.
12. If you will be using IMAP to sync with iCloud email, change the Incoming email server to "imap.mail.me.com:993", if not skip this step.
13. for the User Name, enter your iCloud user name. (Mine is my apple id because I never made an iCloud email account)
14. for the password enter your password.
15. If you will be using IMAP to sync with iCloud email, change the Outgoing email server to "smtp.mail.me.com:587", if not skip this step.
16. If you will be using IMAP to sync with iCloud email, make sure "Outgoing server requires authentication" is checked, if not skip this step.
17. For the "Contacts server (CardDAV)" enter "contacts.icloud.com".
18. for Calendar server (CalDAV)" enter "caldav.icloud.com".
19. Click the "Check" box to save your settings.
20. Check to see if things are syncing!
*NOTE* If the calendar sync is not working, it may be necessary to change you CalDAV server name to p0#-caldav.icloud.com, where # is represents the numbers 1-9. Example: p05-caldav.icloud.com or p04-caldav.icloud.com). If you don't want to experiment, there are instructions online on how to pull the right server name from Apple's Calendar app.
**EDIT** More Info on Time Zones:
1. When The Windows Phone sends the info about the event to the CalDav Server, the phone tells iCloud the event is in "Eastern Standard Time". (It should be "Eastern Direct Time" bc DST.) When the CalDAV Server correctly sends this data back to the phone, the phone processes as "Eastern Standard Time" and "bumps" the event forward an hour. The phone also doesn't send all the proper TimeZone info back to the server in the ICS file, resulting in a non-editable event in the iCloud calendar. If you Switch the displayed time zone from "Eastern Standard Time" to "Eastern Time" in the iCloud Calendar app, you can edit the event. When it comes back to the phone, it will be off by 4 hours due to the processing bug (see 2)
2. CalDAV entries that are created in iCloud come back to the device with a time zone of "US/Eastern". I am guessing there is a parsing bug in the app so that when it sees the "/", it freaks out, stops processing the TimeZone data contained in the ics file, and leaves the entry as GMT.
A couple of ways that may fix the TimeZone issue with the calendars:
1. Turn on TimeZone Support vial iCloud.com or the Calendar app. Make all your entries in the "Floating" time zone. This forces all calendar entries to be set with the "Real" time on the server and strips out TimeZone calculation.
Thanks! I have a iCloud email that I don't use, but it seems that some people I know still email there, now I don't have to boot up a old iPod touch to check that
The "off by 5 hours" issue is because Windows stores local time, and apparently expects the same; iOS probably stores GMT and applies the offset itself. Or possibly the other way around for the phone; I don't know. Would depend which way it was off.
I figured as much...I know that if you are dual-booting a hackintosh, you have the same issue (with the System Date and Time)...Windows expects the BIOS time to be in local time and Linux/Unix/OSX expects the BIOS time as GMT.
There's a registry flag which supposedly "fixes" this behavior on Windows; it may work on WP8 too. The relevant key is present...
Hive: HKEY_LOCAL_MACHINE
Key: SYSTEM\CurrentControlSet\Control\TimeZoneInformation
Value: RealTimeIsUniversal
Data: 1 (DWORD)
Reboot the phone after setting that, and if needed, fix the time (it should fix automatically if it has signal from a tower or GPS). See if that helps.
GoodDayToDie said:
There's a registry flag which supposedly "fixes" this behavior on Windows; it may work on WP8 too. The relevant key is present...
Hive: HKEY_LOCAL_MACHINE
Key: SYSTEM\CurrentControlSet\Control\TimeZoneInformation
Value: RealTimeIsUniversal
Data: 1 (DWORD)
Reboot the phone after setting that, and if needed, fix the time (it should fix automatically if it has signal from a tower or GPS). See if that helps.
Click to expand...
Click to collapse
@GoodDayToDie
I figured out what is going on with the native Calendar app (Thanks, Fiddler!). See my OP for all the info. Do you know if there is a way to report this to Microsoft? Do they Care? I did install the preview build of GDR3 before trying this experiment, so it won't be fixed in GDR3.
Apple iCloud works perfectly now!
Great news! If you use Windows Phone 8.1, there is now a iCloud setting in 'email+accounts'... Easy peasy. Email, calendar and contacts work BUT still has annoying still has time issues with calendar entries!!!
It was the first thing I set up
I'm sure it's *possible* to send a report, but I don't know how to go about it. Um, this sounds kind of silly, but have you tried contacting the WP8 team on social media? Sometimes that works better than one might think. There's also UserVoice (which is more about feature requests, but not a bad place for bug reports if you don't need it fixed urgently).