My Nexus 4 screen broke; what are my options? - Nexus 4 Q&A, Help & Troubleshooting

Hi, this morning, my phone was dropped by about 3 ft and the screen cracked. I can't even unlock the phone because the touch screen controls don't work.
I bought my phone from the Google Play store for £289/
What are my options?
Thanks

Cythreill said:
Hi, this morning, my phone was dropped by about 3 ft and the screen cracked. I can't even unlock the phone because the touch screen controls don't work.
I bought my phone from the Google Play store for £289/
What are my options?
Thanks
Click to expand...
Click to collapse
Pay about $140 to get it fixed or buy a new phone.
Sent from my Nexus 7 using xda premium

i thought it had gorilla glass 2. must've dropped it on a corner on something real hard. like concrete or marble

Shirokishi said:
i thought it had gorilla glass 2. must've dropped it on a corner on something real hard. like concrete or marble
Click to expand...
Click to collapse
Gorillas Glass is scratch resistent, not shatter proof.
Sent from my Nexus 4 using xda app-developers app

Insurance?
Sent from my Nexus 4 using xda app-developers app

Where can I pay to get my phone fixed? I'm in the UK, will shops like o2/three provide fixes?
Also, I bought it from the Google Play store, if that helps.

Cythreill said:
Hi, this morning, my phone was dropped by about 3 ft and the screen cracked. I can't even unlock the phone because the touch screen controls don't work.
I bought my phone from the Google Play store for £289/
What are my options?
Thanks
Click to expand...
Click to collapse
If you paid with Visa SIgnature, American Express, etc...a lot of them have a 90 day policy of covering electronics, even if you broke it.

Thanks, I paid with a regular Visa debt so I don't think I'd be open to those types of policies.

Cythreill said:
Thanks, I paid with a regular Visa debt so I don't think I'd be open to those types of policies.
Click to expand...
Click to collapse
:hug:

Cythreill said:
Thanks, I paid with a regular Visa debt so I don't think I'd be open to those types of policies.
Click to expand...
Click to collapse
Check with your bank - policies vary depending on your account package.
Check your home contents cover - mine includes loss &/or accidental damage to phones and other devices both at and away from the insured premises.

Cythreill said:
Hi, this morning, my phone was dropped by about 3 ft and the screen cracked. I can't even unlock the phone because the touch screen controls don't work.
I bought my phone from the Google Play store for £289/
What are my options?
Thanks
Click to expand...
Click to collapse
You can ship it to the States and have them fix it for $140 US, but they have to ship it back when repaired to a USA Address. If you know a friend in the states, you could send it in and he could in turn ship it out back to you in the UK.

Cythreill said:
Hi, this morning, my phone was dropped by about 3 ft and the screen cracked. I can't even unlock the phone because the touch screen controls don't work.
I bought my phone from the Google Play store for £289/
What are my options?
Thanks
Click to expand...
Click to collapse
Get it fixed, then buy an Amzer shatter proof screen protector
Sent from my Nexus 7 using xda app-developers app

Related

Cracked screen returns advice

I've cracked my screen
Went go-karting today and got thrown around so much in the kart that the screen cracked.
So, what's the best way about getting it repaired?
Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.
I have not returned a phone yet, but as many have stated, "it does not void your warranty to root, only to unlock the bootloader" so in theory you should just be able to send it in.
.....except that warranty won't cover a cracked screen.. I think the going rate was $280?
are you insured through assurion?
You broke it, you buy it.
Sent from my Nexus One using XDA App
t0ph0id said:
I've cracked my screen
Went go-karting today and got thrown around so much in the kart that the screen cracked.
So, what's the best way about getting it repaired?
Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.
Click to expand...
Click to collapse
I dropped my N1 on the floor in my house (stone floors) two weeks ago and cracked the glass screen.. picked up a new glass screen on ebay for $38 shipped and spent about two hours replacing it myself.. turned out perfect.. just be very patient and take your time during the replacement process.
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
t0ph0id said:
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
Click to expand...
Click to collapse
No, it's the digitizer/screen. The display would be a lot more expensive to replace.
Hi mate.. if the amoled still works you are fine yiu would just need a new digitalizer, about £20 from ebay and fix it youself.. if the amolded wkrks you need a new lcd, £45 from ebay.. i nroke my amoled, fixed it and now works.. good luck!!
Sent from my HTC Desire using XDA App
t0ph0id said:
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
Click to expand...
Click to collapse
khaytsus said:
No, it's the digitizer/screen. The display would be a lot more expensive to replace.
Click to expand...
Click to collapse
If that's the case, then why when I power it on does nothing appear?
It vibrates when booting so I know its working?
when i dropped my nexus one, the amoled broke, not the outer screen/digitizer. i believe the cost for a new amoled was around $85 plus shipping and it would also cost your warranty. therefore, i sent it back in for repair and it cost $115 total, warranty still intact. btw, i opted for a refurb unit instead of waiting for them to return my damaged unit.
good luck, you have to decide if its worth voiding your warranty to fix it yourself.
t0ph0id said:
If that's the case, then why when I power it on does nothing appear?
It vibrates when booting so I know its working?
Click to expand...
Click to collapse
Sorry I missed that part.. Yeah if it's not showing anything the display has problems, although I find it odd it would break but not the digitizer.
khaytsus said:
Sorry I missed that part.. Yeah if it's not showing anything the display has problems, although I find it odd it would break but not the digitizer.
Click to expand...
Click to collapse
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
t0ph0id said:
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
Click to expand...
Click to collapse
It is gonna be high! You wille get 3 options..1) fix the phone for a very high price 2) get the phone and pay around $40 for the labour and delivery 3) dispose of the phone for free by htc.. so pretty much re use the parts for another phone..
Not a sencible choice calling htc in my opinion
Sent from my HTC Desire using XDA App
t0ph0id said:
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
Click to expand...
Click to collapse
!PANDA said:
It is gonna be high! You wille get 3 options..1) fix the phone for a very high price 2) get the phone and pay around $40 for the labour and delivery 3) dispose of the phone for free by htc.. so pretty much re use the parts for another phone..
Not a sencible choice calling htc in my opinion
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Having searched the internets I've found reports of people having it fixed by HTC UK for between £60 - £100
Also, I was told if I didn't want them to carry out the work there would be a £20 fee to return the phone to cover postage and the engineers time.
I think you're estimates are way off, however, I'm going to wait until I get my quote or I'll be eating my words...
t0ph0id said:
Having searched the internets I've found reports of people having it fixed by HTC UK for between £60 - £100
Also, I was told if I didn't want them to carry out the work there would be a £20 fee to return the phone to cover postage and the engineers time.
I think you're estimates are way off, however, I'm going to wait until I get my quote or I'll be eating my words...
Click to expand...
Click to collapse
These were the options to fix my Desire but then got it with the fee and fixed it my self
Sent from my HTC Desire using XDA App
I'm impressed t0ph0id, I accidently got a slight scratch on my week old N1, it's small but I know it's there and I'm really upset about it.
You have properly screwed the screen and you seem ok with it
Wish I could be as relaxed as that haha.
Hey buddy i had the same issue with my desire.. cracked in a similar way, HTC quoted me £238 for screen, housing, new logic board & labour.. even asked them just to replaced the screen cos i did see anything wrong with the housing but they said they couldn't do it cos motherboard had been bent..
so just got a replacement lcd from ebay at £45, took 45mins to fit the new screen everything working correctly
oh and the logic board wasn't bent! cheeky HTC
incredulous said:
I'm impressed t0ph0id, I accidently got a slight scratch on my week old N1, it's small but I know it's there and I'm really upset about it.
You have properly screwed the screen and you seem ok with it
Wish I could be as relaxed as that haha.
Click to expand...
Click to collapse
I've already spoken my mobile insurance and they repair/replace accidental damage so I know I can go through them if it's going to cost too much.
They'll repair, replace, give an alternative if they don't have the model or give a cash equivalent.
Yep haha, seems hard when yoyr trying to take it apart and not brake any bits off, but now.. soo proud of myself! Never thoughed I would ever be in my phone, sick thought, jehe
Sent from my HTC Desire using XDA App

Cracked my N4's screen, unusable, where do I go from here? [UK]

So, it happened to me. Just my luck.
Was at university walking and the phone slipped from my hand onto the floor. It seemed to have survived that fairly well. Then it slid off the stairs (no barrier at the edge of the staircase going up my university) and fell about 8-10 feet onto the stair case below. Screen is ruined and unresponsive.
The phone is rooted and has an unlocked bootloader so I know this voids the warranty but I can lock the bootloader again and flash the phone back to the stock rom via cwm.
I bought the phone from Carphone Warehouse for £400 back in December because I couldn't wait and now I'm left with a brick. I need a phone to handle uni life and contact my fianceé in the States. I don't really want to have to spend money I don't have on a replacement N4 so is there anything I can do guys?
Any help at all will be extremely appreciated.
(I'd post a link to an image of the screen but cannot do so yet).
Thanks
Sorry to hear that, however the only option I think would've been better if you had phone insurance and it would replace your damaged phone and it would cost like 5 pounds a month. On the other hand maybe you can send it to Carphonewarehouse and see what the estimate is to get it repaired. Don't think rooted or not makes much difference in this situation.
Anyway good luck and hope you find some solution
Sent from my Nexus 4 using xda app-developers app
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
fairlight2x said:
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
Click to expand...
Click to collapse
See that seems doable but the only problem is is the (is it aluminium?) that goes around the phone also got dented as it fell. This is even worse considering I actually DID have a case on it. I was using the Ringke Slim case. If anybody is using this case I highly recommend them to rethink their purchase because even though the phone hit the floor side on, it didn't protect it. Imagine if it hit face down. I have another generic 'S' silicone case from eBay and that would have done a far better job at protecting the sides. Shoulda, woulda, coulda eh?
Im wondering if LG's manufacture warranty will work in my favour at all? I just don't have the funds to replace the phone comfortably but that's the only option I see unfortunately.
I don't think you'll have any luck with warranty repair. Sorry about your phone though.
https://play.google.com/store/devices/details?id=nexus_4_8gb
Sent from my Nexus 4 using xda app-developers app
A coworker priced out replacing his front screen and it was ~$260usd.
At that point Id just order another phone and sell the first for parts.
ryan stewart said:
A coworker priced out replacing his front screen and it was ~$260usd.
At that point Id just order another phone and sell the first for parts.
Click to expand...
Click to collapse
Sell the phone for parts? How would that work? Im not very savvy with this side of phones. Do I sell the phone in its entirety to a company who buys things like that? Sell on eBay for really cheap trying to get whatever I can get?
LG are asking for £40-120 dependent on the level of damage.
bennyboy182 said:
LG are asking for £40-120 dependent on the level of damage.
Click to expand...
Click to collapse
Really? Please can you give me a link to this info? I'd pay anything between that in a heartbeat if I can get it fixed. Once I reach 10 posts I'll post some images of the phone.
Do u have a lloydstsb account? They do free phone insurance and fixed my broken screen in the uk.
Sent from my Nexus 4 using xda app-developers app
sarkster said:
Do u have a lloydstsb account? They do free phone insurance and fixed my broken screen in the uk.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Really?! Yes I do! How would I go about doing this?
Check their website there's a link from there. Give them a call register the phone with them log on to their website and create a claim. Then they ask you to send the phone in. Note: do everything recorded del. It costs £50 excess they turned mine around in under two weeks from start to finish
Sent from my Nexus 4 using xda app-developers app
bennyboy182 said:
LG are asking for £40-120 dependent on the level of damage.
Click to expand...
Click to collapse
Undeadwolfy said:
Really? Please can you give me a link to this info? I'd pay anything between that in a heartbeat if I can get it fixed. Once I reach 10 posts I'll post some images of the phone.
Click to expand...
Click to collapse
This is true, I've read threads on here and Reddit with this information but can't find them atm.
Contact LG directly and they should help you.
fairlight2x said:
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
Click to expand...
Click to collapse
I disagree. The only cheap way to do it is via insurance, 50 quid excess or whatever is a lot cheaper than the 150 pound screen is going to cost.

[Q] Screen replacement

So I dropped my nexus and the screen shattered. While it turns on and looks fine through the cracks, you can't actually use it. So, my question is, has anyone actually sent in their phone to have it replaced by LG? If so, how much did it cost? So far I've found places locally that will do it for $200+, which at that point I might as well just buy another phone.
at4r1 said:
So I dropped my nexus and the screen shattered. While it turns on and looks fine through the cracks, you can't actually use it. So, my question is, has anyone actually sent in their phone to have it replaced by LG? If so, how much did it cost? So far I've found places locally that will do it for $200+, which at that point I might as well just buy another phone.
Click to expand...
Click to collapse
It costs around 150 from what I heard. You can try calling google directly to get a better price maybe.
Yeah, I tried calling google and they just told me to call LG. I called LG but of course there wasn't anyone available right now to give me a quote on the cost. While searching Google I found one person who mentioned that they will replace the screen up to a cost of $100 and if it's over that they ship it back "totaled" without repairing it.
I was just curious if anyone had actually gone through this process.
I had mine replaced and it cost me $140. I actually got a refurbished unit, so they actually didn't replace the screen. The device I got was in mint condition and runs great. I had to ship mine to LG (which was in Fort Worth, TX). The turn around time was about 7 days, but since I live in Dallas, shipping to and from LG was next day. If you have any other questions about the process let me know.
kgeissler said:
I had mine replaced and it cost me $140. I actually got a refurbished unit, so they actually didn't replace the screen. The device I got was in mint condition and runs great. I had to ship mine to LG (which was in Fort Worth, TX). The turn around time was about 7 days, but since I live in Dallas, shipping to and from LG was next day. If you have any other questions about the process let me know.
Click to expand...
Click to collapse
Same here, $140. Except I got my phone back.
I'm not sure why you would've gotten a refurbished device just for a screen replacement though.
I'm in Houston and it took exactly a week for me as well.
Sent from my Nexus 4 using xda premium
kgeissler said:
I had mine replaced and it cost me $140. I actually got a refurbished unit, so they actually didn't replace the screen. The device I got was in mint condition and runs great. I had to ship mine to LG (which was in Fort Worth, TX). The turn around time was about 7 days, but since I live in Dallas, shipping to and from LG was next day. If you have any other questions about the process let me know.
Click to expand...
Click to collapse
Ok, $140 isn't that bad...more than I'd like to spend but it's less than having it done locally. Did you just call up LG and have them give you an address to ship it to?
Here is a tutorial mate :
https://www.youtube.com/watch?v=YSe1I0MlpLI&feature=youtube_gdata_player
and :
https://www.youtube.com/watch?v=AZDAIgwbXk4&feature=youtube_gdata_player
Sent from my Nexus 4 using Tapatalk 2
at4r1 said:
Ok, $140 isn't that bad...more than I'd like to spend but it's less than having it done locally. Did you just call up LG and have them give you an address to ship it to?
Click to expand...
Click to collapse
I first called Google to get the number for LG, then called them directly. Make sure when you call LG you have your IMEI number because they can't process the return without it.
Or go to LG's site and fill out an RA request.
You can also email an LG rep from here or call if you'd prefer.
https://wws.lg.com/us/support/repair-service/schedule-repair
Sent from my Nexus 4 using xda premium
Thanks to everyone for the great info, I really appreciate it!
Out of curiosity, were you using a bumper or case when the phone dropped ?
Sent from my Nexus 4 using xda premium
jland22 said:
Out of curiosity, were you using a bumper or case when the phone dropped ?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I did have a bumper case on mine, but it wasn't dropped. I tripped in a parking lot while holding my phone in one hand. So when I fell, I naturally put my hands down to break my fall and that they did. Also shattered my screen.

Shattered screen-FYI

So I pretty much shattered the front glass as I was getting out of my car my phone swung under my leg in my pocket and as I exited my car I put my weight down on the phone and a spring in the car seat. I wanted to cry.... SOOOOO, I called Asurion they want a $175 deductible, so I thought I would investigate and see if one of these cell phone repair places can get it any cheaper..FAT CHANCE. First off I was warned that if I let them fix it they would damage the housing beyond repair and they wanted $329 for the screen.
tldr; get a case and screen protector for this brilliant phone
No thanks.
That's a shame. Having read about other experience with shattered screens and camera lenses I was a little worried. Then my son drove over his (on a dirt road but still...) He dented the case a little and got a slight scratch on the screen... that was it.... Maybe it depends on the angle of the impact as to if they break or not. He did NOT have any protective case around it making it even more bizarre... but I still believe in them.
Good luck with it.
b14ckd34th said:
So I pretty much shattered the front glass as I was getting out of my car my phone swung under my leg in my pocket and as I exited my car I put my weight down on the phone and a spring in the car seat. I wanted to cry.... SOOOOO, I called Asurion they want a $175 deductible, so I thought I would investigate and see if one of these cell phone repair places can get it any cheaper..FAT CHANCE. First off I was warned that if I let them fix it they would damage the housing beyond repair and they wanted $329 for the screen.
tldr; get a case and screen protector for this brilliant phone
Click to expand...
Click to collapse
HTC does screen repairs for 180 USD and it will come back as if the screen never broke.
b14ckd34th said:
So I pretty much shattered the front glass as I was getting out of my car my phone swung under my leg in my pocket and as I exited my car I put my weight down on the phone and a spring in the car seat. I wanted to cry.... SOOOOO, I called Asurion they want a $175 deductible, so I thought I would investigate and see if one of these cell phone repair places can get it any cheaper..FAT CHANCE. First off I was warned that if I let them fix it they would damage the housing beyond repair and they wanted $329 for the screen.
tldr; get a case and screen protector for this brilliant phone
Click to expand...
Click to collapse
Sorry a case would not have helped here :'(
Sent from my Nexus 7 using Tapatalk HD
I absolutely agree with OP. Get a good case for this phone. I've already broken digitizer in my phone because i forgot to buy a case.
Unfortunatelly anodized aluminum isn't grip friendly
Sorry for your loss , I bought the case below from Amazon UK for £6.99, and it is immensely tough, the part that covers the screen is padded and i can hardly bend it, it`s so strong.
"Decrescent Premium Leather Multi-Angle Stand Case with Clip Closure for HTC One (M7) (10 Year Manufacturer Warranty)"
John.
amon87 said:
I absolutely agree with OP. Get a good case for this phone. I've already broken digitizer in my phone because i forgot to buy a case.
Unfortunatelly anodized aluminum isn't grip friendly
Click to expand...
Click to collapse
I have the glamour red version so a case would make having this colour pointless. No case for me, just a good screen protector.
Sent from my HTC One using xda premium
I refuse to get cases for HTC and iPhones since they have beautiful designs and are made of nice materials. Now, Samsung phones are a different story
Sent from my HTC One using Tapatalk 4 Beta
killman2659 said:
I refuse to get cases for HTC and iPhones since they have beautiful designs and are made of nice materials. Now, Samsung phones are a different story
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Do you have kid s? I have a 4 test old who like to borrow my phone. I fear for my phone s life. I don't have a screen protector but have tpu case on it.
Sent from my HTC One using xda app-developers app
monkeypaws said:
Do you have kid s? I have a 4 test old who like to borrow my phone. I fear for my phone s life. I don't have a screen protector but have tpu case on it.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I have kids. They don't play with my phone as it is not a toy.
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ihateusernames said:
I have kids. They don't play with my phone as it is not a toy.
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Click to expand...
Click to collapse
I can understand that. I only let her play under my supervision and with my permission. And only locked to her kid games. Once she is somewhere else or grabs it without telling me its gone. I'm not lax about it because I'm making payments on it. I agree with you there.
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ihateusernames said:
I have kids. They don't play with my phone as it is not a toy.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Google "play"
My father always let me play with his phone when I was little and it was got me interested in technology at an early age
-1 internets to you
The Project said:
Google "play"
My father always let me play with his phone when I was little and it was got me interested in technology at an early age
-1 internets to you
Click to expand...
Click to collapse
Actually I agree. My daughter know how to unlock my phone. Dwupe to all the screens and findbher games. She even knows now how to get out of child lock by swiping a "z" . shekk knows how to turn volume on and off. She just turned 4!!!!!
Sent from my HTC One using xda app-developers app
monkeypaws said:
Actually I agree. My daughter know how to unlock my phone. Dwupe to all the screens and findbher games. She even knows now how to get out of child lock by swiping a "z" . shekk knows how to turn volume on and off. She just turned 4!!!!!
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
She can probably spell better than you too lol jk it's crazy how kids are so smart with technology, my baby cousins all have tablets and phones and there like 8 years old.
Sent from my HTC One using xda app-developers app
i dont let them touch my phone because "its for work"
so i give them my "wifes phone" instead lol
I didn't say they don't play with electronics. I said they don't play with my phone. I paid nearly $600 and do not intend on needing to send it off for repair when the inevitable happens.
My boys have a shared line on my account and use it to call and text family regularly. They also play games, search the web, watch videos and what not on their Amaze, my wife's extra tablet or her One S. Hell, I even let them use my GS3 occasionally as it is mainly a work email device.
They have also broken a G2 and a Kindle Fire and put dings and scratches on every device I listed above.
I still stand by what I said. My One is not a toy. Hand me downs are one thing but I understand that the chance of an accident is much higher with children and I choose to mitigate any risk.
Sent from my HTC One using xda premium

Price to replace screen/digitizer?

Is anyone here familiar with how much I'll have to spend to get the screen repaired for me?
My screen finally cracked after someone knocked it out of my hand, my bumper wasn't sufficient for this kind of impact. The bottom half of the screen doesn't function.
Sent with Virtue
In India, it costs about Rs. 4500 = $75US.
rhishavphukan said:
In India, it costs about Rs. 4500 = $75US.
Click to expand...
Click to collapse
Where did you get yours repaired for $75?
Sent with Virtue
Ace42 said:
Where did you get yours repaired for $75?
Sent with Virtue
Click to expand...
Click to collapse
I saw your location was NY. So I just told you that in India its for Rs. 4500 which is more or less $75 if your convert the currency. But you should call up LG services for the exact prices.
Got mine fixed for $180 and thought it was a bargain others charged $250 btw I'm in australia
Sent from my Nexus 4 using xda premium
In California, $185 was the best price I was quoted. It was cheaper to buy a used one on Craigslist and sell the broken one for parts
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chrisrozon said:
In California, $185 was the best price I was quoted. It was cheaper to buy a used one on Craigslist and sell the broken one for parts
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
rhishavphukan said:
I saw your location was NY. So I just told you that in India its for Rs. 4500 which is more or less $75 if your convert the currency. But you should call up LG services for the exact prices.
Click to expand...
Click to collapse
Seems like it's cheaper to repair overseas than in the us. I don't have the money to spend 180 on screen repairs so close to the holidays. I think I'll sell this cracked one, then switch to my galaxy s1.
Sent with Virtue
I bought the screen (LCD + digitizer + frame) all in one piece on eBay for $128 and replaced it myself. If you haven't done it before, it might take you about 1.5 hours..
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megamacx said:
I bought the screen (LCD + digitizer + frame) all in one piece on eBay for $128 and replaced it myself. If you haven't done it before, it might take you about 1.5 hours..
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I don't think I'm skilled enough with hardware to pull this off. I would likely mess up. I was thinking about trading it in to tmobile and just using my S1 until I can save for Project ara from moto next year.
Whoa. That's expensive. 185 for the screen, that's insane
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rhishavphukan said:
Whoa. That's expensive. 185 for the screen, that's insane
Sent from my Nexus 4 using xda app-developers app
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Doesn't make sense to spend nearly $200 on repairs for a problem that's affecting ~15% of my screen. I've been using my phone upside via rotation to overcome the dead zone.
However I cannot stand knowing a crack is on my phone, this is the first device I've allowed this to happen to ever.
Sent with Virtue
They are just trying to rip you off. Call up the LG service care helpline if you haven't already and ask em about the prices. Because these repair centers are usually authorized one and can quote anything. Happened with my HTC sensation. They charged me Rs. 11000 for the screen and when I confirmed with HTC they said its for 4000 about 2 years ago. So be sure about getting it repaired anywhere. Hope things work out for you. Sad to see another device on its death bed.
Sent from my Nexus 4 using xda app-developers app
Repairs/replacements in India
rhishavphukan said:
They are just trying to rip you off. Call up the LG service care helpline if you haven't already and ask em about the prices. Because these repair centers are usually authorized one and can quote anything. Happened with my HTC sensation. They charged me Rs. 11000 for the screen and when I confirmed with HTC they said its for 4000 about 2 years ago. So be sure about getting it repaired anywhere. Hope things work out for you. Sad to see another device on its death bed.
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
Hello Rishav,
I dropped my Nexus 4 yesterday...the display is now cracked and unresponsive to touch, so I cannot get past the screen unlock pattern. I read your post that it costs Rs. 4500 to get the screen/digitizer replaced in India.
I was wondering if you know where I could get it done in Pune. I see that your location is Gurgaon but any info you have / could provide would be appreciated. I searched on Google for Nexus 4 repairs in Pune but haven't come across anything useful.
Thanks in advance!
Rahul
Just contacted LG via live chat, and apparently it'll be between 100 and $180. I'm going with 180 because the frame, digitizer, and screen are all damaged. Sadly I don't have $180 right now(have to worry about tuition, transportation, bills, etc.). Think I'll just sell it on eBay or whatever.
TheKonMan said:
Hello Rishav,
I dropped my Nexus 4 yesterday...the display is now cracked and unresponsive to touch, so I cannot get past the screen unlock pattern. I read your post that it costs Rs. 4500 to get the screen/digitizer replaced in India.
I was wondering if you know where I could get it done in Pune. I see that your location is Gurgaon but any info you have / could provide would be appreciated. I searched on Google for Nexus 4 repairs in Pune but haven't come across anything useful.
Thanks in advance!
Rahul
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Click to collapse
Call on this number 1800 180 9999. It's LG service and they'll guide you where in Pune you can get it fixed
---------- Post added at 12:57 PM ---------- Previous post was at 12:54 PM ----------
Ace42 said:
Just contacted LG via live chat, and apparently it'll be between 100 and $180. I'm going with 180 because the frame, digitizer, and screen are all damaged. Sadly I don't have $180 right now(have to worry about tuition, transportation, bills, etc.). Think I'll just sell it on eBay or whatever.
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Hmm. That's bad. Well, in India the screen, digitizer and the silver bezel around the screen is for the price mentioned above. I'd suggest you keep the Nex for a while and get it fixed after a few months. I mean it's your call.
rhishavphukan said:
Call on this number 1800 180 9999. It's LG service and they'll guide you where in Pune you can get it fixed
Click to expand...
Click to collapse
Thank you Rishav. Will try that LG number and see how it goes.
br,
Rahul Konwar
rhishavphukan said:
Hmm. That's bad. Well, in India the screen, digitizer and the silver bezel around the screen is for the price mentioned above. I'd suggest you keep the Nex for a while and get it fixed after a few months. I mean it's your call.
Click to expand...
Click to collapse
Think I need to take a trip to India LoL. Or, I could tell them I'm in the subcontinent of India, then say I recently moved to the us right after they fix it.
Sent with Virtue
same as my situation...
when i turned on the screen and is damn pissed me off around...
n what did i suspected is
-screen cracked, Digitizer damaged
-screen cracked, LCD + Digitizer damaged..
Send my S4 LTE,E960 n Galaxy Y to XDA (PS:send my bad English)
Hi I work in a phone repair shop in the uk. I don't recommend just changing the glass. It's nigh on impossible to do without damaging the digitizer. You need to change the glass/digi/lcd and frame complete. The part you need is about £85 on ebay so a shop is gonna do it between £120-£150. Anything over that is a bit pricey.
LG is repairing mine this week for 153.00
Symptom/Cause: Damaged housing need full Refurbishment (LCD, TW, Back glass, Cosmetics)
Repair Cost: $ 153.00

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