Why does YouTube hate the internet connection at my house? - Nexus 7 Q&A, Help & Troubleshooting

Hey Everyone,
I've seen posts about problems with YouTube constantly buffering on HQ and have tried every possible solution I've seen, but I'm still having issues. I am hoping someone can help me.
HERE'S WHAT IS INTERESTING... when I use my phone as a hotspot (T-mobile HSPA+) and connect my N7 to it, YouTube works absolutely fine, no buffering at all! What is up with that? The internet at my house is fast (Verizon Fios) and I can stream and play everything fine on my N7 except for YouTube videos. But, once again... YouTube works fine when I connect my N7 to my phone's much slower wifi hotspot! So, obviously YouTube (both the app and web browser have the problem, but the app seems a little worse) has a problem with my home internet connection. Does anyone have any ideas on how to diagnose and fix this? I've tried rebooting the router. The Verizon Fios box is a kind of "all in one" device, so I can't swap out another router. Is there any settings I can try, either on my N7 or somehow on the router itself (don't know much about routers)? Any ideas? The Nexus 7 is such a great device for watching videos, etc... it's really aggravating to not be able to watch YouTube videos on it.
Thanks for any help you can offer.
Mebborne

You're not the only one buddy. It happens to me as well. It's really annoying. When I watch YouTube videos on my PC it's quick and on the n7 you know..
Sent from my Nexus 4 using Tapatalk 2
---------- Post added at 11:17 AM ---------- Previous post was at 11:16 AM ----------
I don't think its the device's fault but rather the application.
Sent from my Nexus 4 using Tapatalk 2

scream4cheese said:
You're not the only one buddy. It happens to me as well. It's really annoying. When I watch YouTube videos on my PC it's quick and on the n7 you know..
Sent from my Nexus 4 using Tapatalk 2
---------- Post added at 11:17 AM ---------- Previous post was at 11:16 AM ----------
I don't think its the device's fault but rather the application.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the reply. I definitely realize that I'm not the only one. But, why does YouTube work absolutely fine on my N7 when I tether it to my phone (a much slower connection)? This means that YouTube CAN work on the N7. It just doesn't like some routers apparently, or something like that. And why does YouTube work fine for some people and not for others on the N7?

I doubt this is the problem, but your neighbors could be using the same channel as your WiFi. So their WiFi interferes with yours. You can download an app called WiFi analyzer. It will show you the channels you and your neighbors are using. It will also show you better channels than what you are on. You then go to the IP address of your router and change your channel.
Sent from my Nexus 7 using xda premium

rebill said:
I doubt this is the problem, but your neighbors could be using the same channel as your WiFi. So their WiFi interferes with yours. You can download an app called WiFi analyzer. It will show you the channels you and your neighbors are using. It will also show you better channels than what you are on. You then go to the IP address of your router and change your channel.
Click to expand...
Click to collapse
Could be. Could even be microwave ovens or portable phones/base stations if the WiFi link is using 802.11b or 802.11g (or even 802.11n, depending), as they also overlap the same ISM bands that B and G use.
Resolving performance problems (as opposed to gross connectivity issues) is tedious work - the root of the problem can be in a very large search space.
With enough packet sniffing (tcpdump or Wireshark) you can sometimes ferret out network performance problems; but it's not for the faint of heart. Your eyes will bleed from looking at raw packet data without purpose-built tools. You have to follow the data where it goes, too - you don't know if the problem is delays as a result of small % of packet loss, or something more twisty than that. If the cause is a small % of packet loss, you would be looking for TCP segment retransmissions by the server, or duplicated ACKs from the client (tablet). The will occur along one link (e.g. WiFi) but much less frequently along a different link.
Sometimes problems can be detected by just looking at gross statistics on each network interface (e.g. /sys/class/net/wlan0/statistics/* on the tablet versus something equivalent on the router) - even easier to do if you can manage to clear the counters without rebooting as you can then run a "youtube test" right after clearing them to see if the drop/error counts are actually happening when you are using the app. Either that or just collect them twice (immediately before and after the youtube test) and use subtraction.
The OP might be able to prove it's not his ISP link if it is possible to use a OTG+USB Ethernet nic plugged in to the N7 (use ethernet to his home router instead of wireless), but I can't say I've tried this myself, and I suppose he probably would prefer not to spend money solving the problem if it can be avoided.
There are some tcpdump-based tools such as "Shark for Root" on the market. Not that using the phone itself for sniffing will be all that easier, but setting up a wireless sniffer is even harder and more expensive, and since the OPs router is an "all-in-one" box, the only way to intercept traffic off of it will be if it's admin tools allow you to dump traffic to a designated ethernet port. Not typical for consumer devices, but who knows.
Mebborne said:
... when I use my phone as a hotspot (T-mobile HSPA+) and connect my N7 to it...
Click to expand...
Click to collapse
To the extent that the YouTube app is unaware of which interface it is getting it's data from, that's a demonstration right there that the problem is probably not the N7 or the YouTube app. Could be your ISP or your home network.
Out of curiosity - does your phone do WiFi tether in Infrastructure Mode, or is this a USB tether? (afaik, the N7 doesn't work with ad-hoc WiFi tether... unless you've got some tricks up your sleeve).
hope some of that helped

I've also been having this issue since i got my N7. It happens on every single WiFi network I'm on. Using the web based YouTube doesn't help either. I was getting so aggravating today that i almost threw my tablet across the room.....
Sent from my Nexus 7 using xda app-developers app

rebill said:
I doubt this is the problem, but your neighbors could be using the same channel as your WiFi. So their WiFi interferes with yours. You can download an app called WiFi analyzer. It will show you the channels you and your neighbors are using. It will also show you better channels than what you are on. You then go to the IP address of your router and change your channel.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thanks for trying to help! I tried the app you mentioned and experimented with changing channels accordingly. At first, I thought it may have been helping, but soon it came back the same. I do appreciate the help though!

bftb0 said:
Out of curiosity - does your phone do WiFi tether in Infrastructure Mode, or is this a USB tether? (afaik, the N7 doesn't work with ad-hoc WiFi tether... unless you've got some tricks up your sleeve).
hope some of that helped
Click to expand...
Click to collapse
Thank you so much for taking the time to write all that. I'm afraid most of it was above my head unfortunately. But, I'm trying to use your words to help me as I research at least
As for your question above, I think I may have used the word "tether" wrong. I just meant, when I use my phone as a wireless hotspot and connect to it on my N7 YouTube videos playback flawlessly, which seriously makes no sense. The wireless network at my house is much, much faster and I use it all the time to stream YouTube or hi-def movies to my TV (Netflix) without a hiccup. And my Nexus 7 streams Netflix as well just fine over my home network. It's just YouTube that is constantly buffering. Which would imply that it's the YouTube app... but, then why does the YouTube app stream fine when connected to my much slower phone connection? It's not making any sense!
I really appreciate you trying to help!
Thanks again,
Mebborne

Did you see this thread?
I wasn't aware of it when I responded to your post. Seems like you are in good company. I didn't read that whole thread, so I can't summarize or tell you if there are any fixes. OTOH, given the number of people saying "me too", I wonder if it is an ISP issue - purposely throttling of connections coming from youtube.

Related

[Q] Can AT&T monitor tethering on a rooted phone?

So I tried the wireless tethering built into CM 6.1 this week and it's awesome! However, I noticed that my data widget added a 3rd line marked T (the other two are W(ifi) and C(ell)...) it still shows 0bytes next to it though, so obviously it knew that I had activated the tether feature since it added the T line to the data counters, but since it didn't count any of that data in my data usage tracking does that mean I'm okay and AT&T can't see it? I don't want to incur additional charges for tethering. It's cool, but not THAT cool!
No they can't track it.
Cool, thanks.
This Is cool. I been messing around wwith it a lot. I tether wifi to my Xbox via network adapter. I can join live download updates and Facebook. Even voice chat but it wont even try to join a mw2 map. Just loads and loads. Something with Nat u belive but no one here can fix it.
Sent from my Liberty using XDA App
911jason said:
So I tried the wireless tethering built into CM 6.1 this week and it's awesome! However, I noticed that my data widget added a 3rd line marked T (the other two are W(ifi) and C(ell)...) it still shows 0bytes next to it though, so obviously it knew that I had activated the tether feature since it added the T line to the data counters, but since it didn't count any of that data in my data usage tracking does that mean I'm okay and AT&T can't see it? I don't want to incur additional charges for tethering. It's cool, but not THAT cool!
Click to expand...
Click to collapse
Just curious, what data widget are you using?
dough_boy said:
This Is cool. I been messing around wwith it a lot. I tether wifi to my Xbox via network adapter. I can join live download updates and Facebook. Even voice chat but it wont even try to join a mw2 map. Just loads and loads. Something with Nat u belive but no one here can fix it.
Sent from my Liberty using XDA App
Click to expand...
Click to collapse
Not really sure why this doesn't work. Are you joining a game or creating a game? I can see it not working if you're creating a game perhaps. By default, you can't even ping the phone's IP address which is a big issue if you're going to host anything (it's totally unreachable).
But, I have actually tethered my PC and played Left 4 Dead 2 without a hitch. All NAT does is route the client's IP to the hosts' IP (to the outside world). You shouldn't have to have the XBOX NAT'ed to join a game at all.. and if you do, well shame on Microsloth...
"If you are using a NAT or firewall, you will need to open (forward) two ports for incoming traffic if you are going to host games. If you are not going to host games, you may or may not need to open these ports, depending on how your NAT works. You will need to consult your NAT documentation for information for how to open (forward) ports."
We cannot forward ports at this time... it may be possible sometime with 3rd party software though. But like I said, you shouldn't have an issue just simply joining a game. Once a connection is established from your end, port forwarding is not an issue. Port forwarding is only for incoming traffic trying to establish a connection (for a server).
Ya I just try to join. Maybe it matters depending on edge or 3g? The reason I thought Nat was because I got message says Nat is not open and may make your experience not as good or what ever.
Sent from my Liberty using XDA App
kaschenberg said:
No they can't track it.
Click to expand...
Click to collapse
Is there a way to verify this? 911jason says his widget isn't picking up data usage while tethered, but I just tried both tethering and wifi hot spot and using 3G Watchdog, it most definitely showed usage on both.
It uses your data it just don't show up to at&t as tethered. Just like using it on your phone
Sent from my Liberty using XDA App
Little help?
Okay, so I tried tethering and wifi hotspot for the first time today, just to check them out. Now when I connect to my computer and turn on USB storage, the drive doesn't show up. Any suggestions on how to fix this?
*EDIT* Restarting my computer did nothing, but restarting my phone seems to have fixed the problem. Weird.
armyengineer51 said:
Just curious, what data widget are you using?
Click to expand...
Click to collapse
The one I was referring to was Data counter widget but I also use 3G Watchdog.
armyengineer51 said:
Okay, so I tried tethering and wifi hotspot for the first time today, just to check them out. Now when I connect to my computer and turn on USB storage, the drive doesn't show up. Any suggestions on how to fix this?
*EDIT* Restarting my computer did nothing, but restarting my phone seems to have fixed the problem. Weird.
Click to expand...
Click to collapse
Yea I had the same issue...so i decided i'd try what used to work -- swiftp...but that didn't work either...then i just gave up. Then I was like..well **** I can just use dropbox...so did that for a while then plugged my into my computer to see if it was working again and sure enough it was LOL

Wifi decreases in speed overtime

I have the wifi only model of the Xoom and have noticed that my wifi speeds decrease if the unit is left on for a couple of hours. It will only get back to full speed after rebooting. For instance, after bootup I can get up to 20mbps. After an hour or so, I'll drop to 3-5mpbs max. I tried not running anything after bootup except for the speedtest.net app and get the same behavior. Just wondering if anyone else is having this issue. I am running Honeycomb 3.2. I have searched on this forum but no one is having any similar issues, just wifi dropouts. I don't have that problem. The only services running at the time of bootup are Music, Thumbkeyboard, Minimalistic text, Maps and Google Services.
Your router will affect that. I had that issue until I bought a real high speed router. Also check your router settings for the through put speeds. You can set that to 54mb or higher and change to channel 11. See if that helps.
Sent from my ADR6400L using xda premium
I have the D-link DGL4300 router. That's a high end router. But I'll try setting it to Channel 11 to see if that helps. I have the same issues using the wireless at work as I do at home. Hopefully this change helps.
Changing the channel would only improve speed if the channel you are currently using is crowded. Channel is merely frequency. As for slowing, it is probably your routers qos.
Sent from my Xoom using xda premium
Yeah that doesn't work. How do I change my qos?
Sent from my Xoom using Tapatalk
I highly suggest setting up a static IP address if you know how to do so. A static IP is a more direct connection to the device. In other words: Auto settings will do everything by itself to the best of its ability, meanwhile a static IP says that it will go right here to this specific device right now. Thus, you will have a more solid connection to the device with an internet connection.
Setting up a static IP address is really easy, you just have to know a little bit about your router, and know how to work with setting up custom IP addresses. Once you learn it, you would apply that to all of your internet enabled devices, not just the Xoom.
I have all of my devices set up this way, Xoom included. It runs smooth as butter like always.
Setting a Static IP Address in Windows 7
This website has some basic knowledge, although it is for Windows 7. The same rules apply to any other device as well. You'll have to check your wireless router settings and see what devices are connecting to it, and what their IP addresses are. Once you know that... it should be pretty easy to get things rolling. The other basics like subnet mask, and default router are explained in the website.
diablo2224 said:
I highly suggest setting up a static IP address if you know how to do so. A static IP is a more direct connection to the device. In other words: Auto settings will do everything by itself to the best of its ability, meanwhile a static IP says that it will go right here to this specific device right now. Thus, you will have a more solid connection to the device with an internet connection.
Setting up a static IP address is really easy, you just have to know a little bit about your router, and know how to work with setting up custom IP addresses. Once you learn it, you would apply that to all of your internet enabled devices, not just the Xoom.
I have all of my devices set up this way, Xoom included. It runs smooth as butter like always.
Click to expand...
Click to collapse
This is great advice for when the AP you're connecting to has trouble negotiating DHCP, but it seems to me the OP is talking about link speed.
OP: there's a memory leak in some versions of the wifi driver that can cause the symptoms you're seeing. I've seen it a few times even in 3.2, but toggling wifi usually cures it.
I bought a 300mb netgear and it fixed my issue at home. At work is a diff story. Max speed on those routers is 54mb and it pauses all the time. Seems to me the xoom was designed for speed and the cheaper routers can't keep up with the data.
Sent from my ADR6400L using xda premium
your problem might be cache full as it is ok after reboot. try installing a cache cleaner ng apk from market. it can schedule a auto cache clear daily.
Send from my Xoom MZ601 using XDA app
Ok. I think the problem that was sucking down my wifi speeds was a god damn live wallpaper. I downloaded the one called Shadow Galaxy from the market. After I rebooted yesterday, I had changed the wallpaper to a plain one. It's been about 20 hours so far since my last reboot and I'm still getting 15 to 20mbps! I'll keep you guys posted.
ZanshinG1 said:
This is great advice for when the AP you're connecting to has trouble negotiating DHCP, but it seems to me the OP is talking about link speed.
OP: there's a memory leak in some versions of the wifi driver that can cause the symptoms you're seeing. I've seen it a few times even in 3.2, but toggling wifi usually cures it.
Click to expand...
Click to collapse
I kinda figured as much, but y'all seemed to have this down already. Figured I would offer up some useful info to make a more solid internet connection.
If none of the other options helped, in your routers settings (generally 192.168.0.1), probably advanced then quality of service, you can probably turn on or off the native qos, or make an exception. I'm not sure, Im not familiar with d-link software...
Sent from my Xoom using xda premium
Im having the same problem with my Xoom (3.2), after been conected some time to a wifi speed decreased a lot! What i do is turn off then turn it on again, that fixes it
It there a fit for that?
My live wallpaper was the cause of my issue do you have 1 running
Sent from my Xoom using Tapatalk
CyberChulo said:
My live wallpaper was the cause of my issue do you have 1 running
Sent from my Xoom using Tapatalk
Click to expand...
Click to collapse
wouldnt this only be the cause if the live wallpaper connects to the internet... i have one which just uses photos from my sd card... maybe we could try restricting its access to the internet and maybe that will have an affect? I dont know how to restrict internet access though
Just switch it to a stock wallpaper for now and see if that works.
im not using live wallpaper, just an stock one.
I just did the process to restore full speed again, this is happening in all placess i go, at least once at day, i think is a honeycomb (3.2) problem, not just a live wallpaper :-S

[Q] MK809 with 3G dongle and wifi tethering?

I have tried to search for an answer to this with no real success. I believe that it is possible to connect a USB 3G dongle such as Huawei E1750 to an MK809 such as Justop K9. Hopefully someone will be able to confirm that? Then I would like to know if it is possible to then share that 3G connection via wifi tethering to other devices.
Basically I'm trying to combine 3G modem and wifi router into a hdmi stick/dongle. If anyone has tried this I would be interested to hear their experience. If it is someting that is really not practical then I more than likely will give it a miss. I would need to use this as my "main" internet connection, although I wouldn't consider myself a "power user" I do stream youtube and online such as BBC iPlayer. I have had good experience with wifi tethering using my old HTC HD2 (flashed with android 4.0) and can get 4Mb connection speeds which allows me to stream no problem.
If this works well I would then be connecting a usb hard drive and using webdav server app to share the contents to my other devices.
I would appreciate any guidance! :good:
P.S. I notice that I'm not supposed to post questions in here, but I can see a few questions already within this section and it seems like the best place for this question to me. Mods, please move it if you need to.
I think it could be done as long as the router has a connection but just a bit of info, I watch YouTube quite a bit maybe 4-5 20/30min vids a day and in the past 7 days YouTube has used probably 12gig of data. Since everything is HD. I know a lot of dongles have data limits. IPlayer doesn't work great these devices for now you have to use the flash version and its a little buggy. Its best to get it from xbmc add on.
Oh and the 808 doesn't have tether not sure about the 809
Sent from my HTC Sensation
Thanks for the reply.
It's a virgin media contract I'm looking at. Supposedly truly unlimited according to vm themselves and can be used to tether. I got my dad one and he uses it to tether his laptop and ubisurfer when away. It works very well when I've tried it myself.
Thanks for the tip about tethering on 808. I imagine this is just a software limitation? It was possibly never considered when the rom was built. I think there are Google play apps that will enable this on phones that didn't have it as an original option. I'm hoping it will work in a similar way.
Xbmc will be on my list. I assume it's possible to side load flash onto these things.
Can't answer your 3g question but just bought the mk809 justop k9 and it comes pre installed with flash. Have xbmc installed and it works brilliantly with streaming from my server, an app called tvcatchup and all the usual on demand add ons.
Sent from my LT15i using xda app-developers app
yes that would be interesting. I know that a lot of usb devices are supported. tried a webcam on it. Works perfect in combination with skype. for wath I read. its also possible to use a usb to lan adapter. maybe an option for the poor reception.
but a 3g dongle. got to see that.
J_B204 said:
Can't answer your 3g question but just bought the mk809 justop k9 and it comes pre installed with flash. Have xbmc installed and it works brilliantly with streaming from my server, an app called tvcatchup and all the usual on demand add ons.
Sent from my LT15i using xda app-developers app
Click to expand...
Click to collapse
Thanks for that. It is nice to hear a positive review about the Justop K9 as I was considering one anyway. This project might just save me some money having to buy other equipment. Would you be able to try whether you can install one of the free non root wifi tether apps from the play store? Obviously there would be no internet connection, but if you can establish a wifi hotspot and connect a phone to it then it's a good sign.
As for the USB to ethernet, I have a couple of those connectors spare. I'm aware you can use them on various android devices to give them an internet connection, but I don't know whether the reverse is true? Is it possible to share a 3G connection to the USB, and via the ethernet connection to a separate wifi router for instance? I can't find a good answer to that. I'm gonna have a play with my TF700 and see what I can accomplish!
Regards,
John
No need to install an app, android 4 onwards supports wifi tethering natively. Just needed to go into the 'more' menu and set up from there. Managed to connect easily with my Sony Tablet but, as you say, couldn't browse as the stick wifi was being used to tether.
Spoke too soon on the on demand stuff, seems itv player, 4od and 5od have been messing around with their encryption so the xbmc add ons have stopped working, I'm sure the devs are working on it. Iplayer add on still works and there is a work around using firefox anyway.
Can't help with your other query I'm afraid, sorry.
Sent from my Sony Tablet S using xda app-developers app

Nexus 4 Wifi Issues - connects to router but no internet

Just want to know who else on XDA has a similar problem to me on the Nexus 4.
Recently moved country and took my Nexus 4 with me, got a data plan, no problems there. I was also was given the stock router for my ISP (Movistar) when taking out my broadband contract and my Nexus 4 is the only device that won't connect to wifi.
So here's what happens:
1) Network can be seen on the Android 4.2.2 Wifi Settings
2) I can connect, either by WPS or by entering the password, and Nexus 4 shows connected with indicator
3) Indicator instead of being the standard blue is grey, which seems to be no internet connection. I can get some access but at very, very slow speeds (about 9kbps)
The Nexus 4 is the only device in my house with the issue, no problems on PCs, iPads, etc.
Google have acknowledged this is a bug and there is a fix which involves root, but I don't want to root at the moment. Google also say it'll be fixed in the next update, but they've said that and we've seen 4.2.1 and 4.2.2 come out in the meantime.
Google Support also sent me a rubbish response to my questions about when it'll be fixed, telling me what Wifi is and how to turn it on and off..
So just want to know, are you having the similar issues with certain routers on 4.2.2 (stock)? I know I'm not the only one but I couldn't find any other threads.
Thanks!
I started having this same issue man! care to show me whats the root needing fix?
Brokenme23 said:
I started having this same issue man! care to show me whats the root needing fix?
Click to expand...
Click to collapse
There are a lot of fixes in the Android Development Section.
Typically this can be a DNS problem if your router is not correctly set up to relay DNS requests (windows/OSX tends to be a lil smarter about it if it can't get the appropriate response from the router).
You could try to set a DNS yourself such as google's public ( 8.8.4.4 and 8.8.8.8 ) in the advanced properties when you long press the SSID you're connected to and see if that allows for internet access. If it does, then maybe you just need to log into your router and correct the DNS info.
Thanks for the responses guys
kbeezie said:
Typically this can be a DNS problem if your router is not correctly set up to relay DNS requests (windows/OSX tends to be a lil smarter about it if it can't get the appropriate response from the router).
You could try to set a DNS yourself such as google's public ( 8.8.4.4 and 8.8.8.8 ) in the advanced properties when you long press the SSID you're connected to and see if that allows for internet access. If it does, then maybe you just need to log into your router and correct the DNS info.
Click to expand...
Click to collapse
Tried that I'm afraid :/ No luck. According to Google it is the fact "they have no drivers for that router" considering they will probably have a generic driver for the average user to connect whatever the router.
Sadly I've had to practically try everything to get it to work. Thanks so much for your response though!
Brokenme23 said:
I started having this same issue man! care to show me whats the root needing fix?
Click to expand...
Click to collapse
Hi! It's an annoying issue, I'm currently tethering through Mac to get it to work. The root fix does work but drains battery life a lot more (instead of 0.5% per hour drain it's 5%). If you want to look I'll pass the link, but wouldn't recommend it.
Thanks!
carmichaelalonso said:
Thanks for the responses guys
Tried that I'm afraid :/ No luck. According to Google it is the fact "they have no drivers for that router" considering they will probably have a generic driver for the average user to connect whatever the router.
Sadly I've had to practically try everything to get it to work. Thanks so much for your response though!
Hi! It's an annoying issue, I'm currently tethering through Mac to get it to work. The root fix does work but drains battery life a lot more (instead of 0.5% per hour drain it's 5%). If you want to look I'll pass the link, but wouldn't recommend it.
Thanks!
Click to expand...
Click to collapse
See if you're able to do a traceroute from within android when connect to the router to see where it's failing.
Mine got fixed by changing the routers channel, weird cos' no other thing connected had a problem, not even my sister's nexus 4
Sent from my Nexus 4 using xda app-developers app
kbeezie said:
See if you're able to do a traceroute from within android when connect to the router to see where it's failing.
Click to expand...
Click to collapse
Hi, tried this and have no problems. The only issue is it takes too long to complete, which is the 9kbps download issue I was having. I'll attach a screenshot of the traceroute if needed. Thanks for the reply, much appreciated!
And about changing routers, not possible at the moment. I've just moved abroad and have my old router somewhere too hard to find. Google are no help with this which is the problem, but if it persists in the next update I'll get a new router whatever the case.
It's strange since my iPad and all my other devices work with no problems!
Good luck, hope yours works now!
Sent from my Nexus 4 using xda app-developers app
my friend's phone also has this problem....
policeman0077 said:
my friend's phone also has this problem....
Click to expand...
Click to collapse
Yep it's a common problem I'm afraid which is obsolete in the eyes of Google and not a device defect...
Just to get an idea, what router models are you using? I'm on Movistar's stock router - ASL-2665 - common issue with this router. I've also heard big brand routers having similar problems, anyone got any problems with a particular router?
kbeezie said:
Typically this can be a DNS problem if your router is not correctly set up to relay DNS requests (windows/OSX tends to be a lil smarter about it if it can't get the appropriate response from the router).
You could try to set a DNS yourself such as google's public ( 8.8.4.4 and 8.8.8.8 ) in the advanced properties when you long press the SSID you're connected to and see if that allows for internet access. If it does, then maybe you just need to log into your router and correct the DNS info.
Click to expand...
Click to collapse
Brokenme23 said:
I started having this same issue man! care to show me whats the root needing fix?
Click to expand...
Click to collapse
I've been looking a bit lately and I've found this flashable fix if you're rooted, take a look and let me know how it goes!
http://techmell.net/android-tips/fix-wifi-issue-40065-nexus-4-7-android/
I've bought a wifi extender to fix this today, I'll see how this goes and may have to be the non-root fix...
I am very close to buying the Nexus 4 for my wife. If this WiFi issue intermittent or consistent?
-T
T-BoneFL said:
I am very close to buying the Nexus 4 for my wife. If this WiFi issue intermittent or consistent?
-T
Click to expand...
Click to collapse
The Nexus is a great phone, just a few odd issues which hopefully will be fixed.
This issue is persistent but dependant on the router. For example, my extender works perfectly whilst the main router doesn't - let me know what your router model is and I'll check to see if this will be common for your router
Sent from my Nexus 4 using xda app-developers app
carmichaelalonso said:
The Nexus is a great phone, just a few odd issues which hopefully will be fixed.
This issue is persistent but dependant on the router. For example, my extender works perfectly whilst the main router doesn't - let me know what your router model is and I'll check to see if this will be common for your router
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Thanks!
I have the "BUFFALO AirStation HighPower N600 Gigabit Dual Band Wireless Router WZR-600DHP"
-T
T-BoneFL said:
Thanks!
I have the "BUFFALO AirStation HighPower N600 Gigabit Dual Band Wireless Router WZR-600DHP"
-T
Click to expand...
Click to collapse
Hi!
Taken a quick look and doesn't seem to be any problems with your router. What you can do is to purchase the device and test to see it works on WiFi.
If it works, you're good to go!
If not, try some troubleshooting, so change channels, IP address, or even just a reset of the router could work.
Still not working? You can try what I did and buy an extender, but that'll set you back a bit of money.
You could wait until this is fixed, which we don't know when yet, or if you can't fix it you have a return period on which you should get a refund from Google.
Let me know what you decide to do, personally I'd try it out since it's likely to work, but I would return if not. But the Nexus 4 is a great overall device for the price.
Hope this helps!
Sent from my Nexus 4 using xda app-developers app
OP, have you checked to see if this is an issue with the wifi access point of your router, or actually a routing issue?
To do this, set up ftp services on your computer or phone and login from the other device and copy a file from one to the other. If the bandwidth is good, your problem isn't with wifi but rather a routing issue that can likely be addressed in its settings.
Solutions Etcetera said:
OP, have you checked to see if this is an issue with the wifi access point of your router, or actually a routing issue?
To do this, set up ftp services on your computer or phone and login from the other device and copy a file from one to the other. If the bandwidth is good, your problem isn't with wifi but rather a routing issue that can likely be addressed in its settings.
Click to expand...
Click to collapse
Thanks for your reply!
I'm about certain this is to do with the router itself and not a routing issue, this is a common nexus4-my router problem and various other models.
I've adjusted every setting possible in the router settings to no avail, and all of my other devices which include other android devices work perfectly.
Sadly it seems to lie with a Qualcomm driver from what I've seen, and hopefully Google can fix in the next update
Sent from my Nexus 4 using xda app-developers app
If you don't bother to check if you have good throughput over your LAN, you'll never know whether this is a wifi issue or a routing issue.
Drivers talk to hardware, i.e. Your wifi chip. That is all local, and has nothing to do with the routing (Internet) part of your router. Without knowing where the actual issue lies, you're just guessing if a new wifi driver will help.
Solutions Etcetera said:
If you don't bother to check if you have good throughput over your LAN, you'll never know whether this is a wifi issue or a routing issue.
Drivers talk to hardware, i.e. Your wifi chip. That is all local, and has nothing to do with the routing (Internet) part of your router. Without knowing where the actual issue lies, you're just guessing if a new wifi driver will help.
Click to expand...
Click to collapse
Sorry, you seem to have misunderstood me and you're obviously making the assumption that I haven't already checked for routing issues.
As I said, my Nexus 4 is the only device in my house with this problem, all others work perfectly. From what I've gathered from these issues, it lies within the drivers of the phone.
WiFi works perfectly on every other router I've used with my N4, it's only my home router with the problem. It's a Movistar default router and other users have the same problems with this router (the brand is fairly unknown).
And I'm definitely not guessing that it's a driver issue - I've had this problem for over a month, I've tried everything I can: changing router settings, resetting, etc. So I doubt this is a routing issue but more an issue with the device, and from what I've read on other forums, this could be down to a Qualcomm driver issue.
Thanks for your help anyway!
Sent from my Nexus 4 using xda app-developers app
I am not assuming anything. Simple troubleshooting 101. You're not getting a decent Internet connection. Could be wifi or router. I merely offered a simple method for determining which one.
Don't know who you spoke with at Google, but first couple of support levels don't have the stones to try and solve these things. And while I have no doubt other folks with the same setup are also experiencing this issue and that Google has recorded this info, that doesn't mean that a workaround is impossible.

[Q] Varying results using nexus player on different routers

Hi guys,
So I just got the nexus player for Christmas. After struggling through wifi connectivity issues, I finally managed to get the NP up and running. However not perfectly. Far from it.
I've trialled using the player on two different wifi connections:
1. My home wifi network running on a tp link dual band 1900AC modem router
2. My wireless access point set up on my phone
I've had the best results on my phone's AP, where pretty much everything works, until the connection drops after 1/2 an hour or so. My home wifi network is much less successful.
When connected to my home wifi network, I have the following issues:
1. The Google play store never shows any apps. It's just a blank page.
2. The play music app shows results, and music appears to initiate, but music doesn't actually play. The progress bar doesn't move.
3. The YouTube app won't yield results for any searches. YouTube clips from the home screen play just fine though.
Is anyone able to shed some light on this for me? I'm baffled. I can't fathom any plausible explanation for these issues. The problem is clearly related to my modem router, as I don't have these issues with my phone's AP. But why would some functions work fine (YouTube videos playing from home screen) and others not work at all (YouTube app yielding no results). All this while it all works fine on my phone's AP??
Please, your assistance would be valued greatly.
Oh and merry Christmas all!
I wish I had a solution for you, but I don't. I too have had issues with the Nexus Player dropping its connection, and with the blank tiles related to a lost connection. I love the NP when it works, but it's really buggy.
Actually, here's something to try. Do you normally have your phone's AP always running? I have two wireless networks in my home, and I found that when my NP "remembered" the settings for both of them, I'd get regular disconnects. I have the NP set to only remember/use one network, and I've been getting less dropouts.
nyijedi said:
I wish I had a solution for you, but I don't. I too have had issues with the Nexus Player dropping its connection, and with the blank tiles related to a lost connection. I love the NP when it works, but it's really buggy.
Actually, here's something to try. Do you normally have your phone's AP always running? I have two wireless networks in my home, and I found that when my NP "remembered" the settings for both of them, I'd get regular disconnects. I have the NP set to only remember/use one network, and I've been getting less dropouts.
Click to expand...
Click to collapse
Thanks so much for the reply! Turned out it was an issue with my ISP! Frustrating to learn it wasn't an issue at my end at all, but at least it's fixed now. ☺
Narpstar said:
Thanks so much for the reply! Turned out it was an issue with my ISP! Frustrating to learn it wasn't an issue at my end at all, but at least it's fixed now. ☺
Click to expand...
Click to collapse
No problem! Glad everything is working for you.

Categories

Resources