[Q] Another bricked A501 - Acer Iconia A500

Noob, here. I have a small computer repair business and offered to take a look at a friend's A501. I am quite embarrassed to admit it, but I have searched through these (and other) forums and I am clueless. Due to my complete ignorance, I fear I may have made matters worse by becoming flash happy. Would anyone be able to give me *very* remedial instructions for what to try? I have no idea what the CUID is or how to obtain it, and I know nothing more about the machine than what I am able to extract by looking at it. Humbly, Anne
Let me add that I have searched and tried to follow the instructions on many other posts on this subject, I believe that haven't been successful because it seems that there is a prior knowlege/familiarity required with the OS/device that I don't have. Thanks again.

annenap said:
Noob, here. I have a small computer repair business and offered to take a look at a friend's A501. I am quite embarrassed to admit it, but I have searched through these (and other) forums and I am clueless. Due to my complete ignorance, I fear I may have made matters worse by becoming flash happy. Would anyone be able to give me *very* remedial instructions for what to try? I have no idea what the CUID is or how to obtain it, and I know nothing more about the machine than what I am able to extract by looking at it. Humbly, Anne
Let me add that I have searched and tried to follow the instructions on many other posts on this subject, I believe that haven't been successful because it seems that there is a prior knowlege/familiarity required with the OS/device that I don't have. Thanks again.
Click to expand...
Click to collapse
hehehe 'flash happy' welcome to the club!!! Yes the acer is a strange beast, luckily though its fairly 'unbrickable' unless your tab suffers from the hardware fault prob.
There are a couple of guides in my sig you should look at before attempting a fix.
The cpuid guide for a start, there are quite a few different ways of retrieving this - its all explained in the OP.
The root guide is a500 based, but everything will work for the 501 and has links to all the tools you will need
You don't say whats actually wrong with the tab - does it boot still, is there a custom recovery (power vol down buttons) on there and can you boot to that?
The more info you can give the easier it will be to provide the best solution
rgds donna

dibb_nz said:
hehehe 'flash happy' welcome to the club!!! Yes the acer is a strange beast, luckily though its fairly 'unbrickable' unless your tab suffers from the hardware fault prob.
There are a couple of guides in my sig you should look at before attempting a fix.
The cpuid guide for a start, there are quite a few different ways of retrieving this - its all explained in the OP.
The root guide is a500 based, but everything will work for the 501 and has links to all the tools you will need
You don't say whats actually wrong with the tab - does it boot still, is there a custom recovery (power vol down buttons) on there and can you boot to that?
The more info you can give the easier it will be to provide the best solution
rgds donna
Click to expand...
Click to collapse
Hi Donna-
Yeah, I guess explaining what it's doing might be helpful. Right now, if I just power it up, the acer logo is in the center and in top left corner is "boot verified failed" in red.
Power + vol up, displays in the top left corner:
erasing cache before sd update
sd update cmd: recovery
update package=sd card update.zip
booting recovery kernel image
then it shows the android guy working then the android guy dead
I'll take a stab at determining the CPUID tomorrow.
Thanks again.

annenap said:
Hi Donna-
Yeah, I guess explaining what it's doing might be helpful. Right now, if I just power it up, the acer logo is in the center and in top left corner is "boot verified failed" in red.
Power + vol up, displays in the top left corner:
erasing cache before sd update
sd update cmd: recovery
update package=sd card update.zip
booting recovery kernel image
then it shows the android guy working then the android guy dead
I'll take a stab at determining the CPUID tomorrow.
Thanks again.
Click to expand...
Click to collapse
EDIT: I'm just uploading a 501 update.zip - the 500 will work ok you just won't have 3G
I'll post a link when its done
ok you might be able to get fixed by heading to the root guide in my sig.
download the 3.1 FULL update.zip - rename it to update.zip and make sure it doesn't end up as update.zip.zip
Copy it to your external sd card
Start the update by Pwr and vol up
If it works your tab will be back on HC 3.1
Grab your CPUID - its the easiest way
From there you can get system updates all the way to ICS OR
Install the v8 bootloader to flash any ICS/JB roms
If it doesn' work you will need that CPUID
Good Luck m8!!
rgds donna

Related

Bricked?

A good friend of mine supposedly shut off his A500 during a upgrade/update. The unit still powers on but all I can get it to show is "boot verified failed..." in the upper-left corner of the Acer screen. I've downloaded several ROMs and tried reflashing from the SD card but no luck in reviving this. All I get is the Android triangle. I've reformatted the SD card. I've tried the Vol + power + screen lock stuff, too. I can't get to any other screen to change any settings... period. Many of the ROMs that I would like to try are dead links now that the government has shut them down. This is a US unit. Would someone be kind enough to direct me to where I can get the right stock ROM so I can at least get this thing running for him?
Hi ..
Not sure what he done.But it sounds like this will fix this issue for you..
Just follow this link good luck
http://forum.xda-developers.com/showthread.php?t=1307539#
erica_renee said:
Hi ..
Not sure what he done.But it sounds like this will fix this issue for you..
Just follow this link good luck
http://forum.xda-developers.com/showthread.php?t=1307539#
Click to expand...
Click to collapse
Thanks for your response and it DOES look like it would work... IF I could access anything on the tablet - like enabling USB Debugging, etc. I can't get to it. What I need is something I can flash or boot right from the SD card as that's the only thing I have access to.
with this you do not need to have access to nothing. Download the file From the thread above to your windows pc. OPEN THE Zip file. it will have all the tools and A VERY DETAILED set of instructions. Find the instruction file and fallow it.
Many people have used this with ease. If you want help just flashing another.zip file. post the rom that was on the tablet . the recovery installed as well.
erica_renee said:
with this you do not need to have access to nothing. Download the file From the thread above to your windows pc. OPEN THE Zip file. it will have all the tools and A VERY DETAILED set of instructions. Find the instruction file and fallow it.
Many people have used this with ease. If you want help just flashing another.zip file. post the rom that was on the tablet . the recovery installed as well.
Click to expand...
Click to collapse
OK, I tried it out and it doesn't pick up the tablet as I don't think USB debugging is enabled and I have no way to enable it. That's why I'm asking for a method to flash it from the SD card.
BTW, I found the S/N inside the SD card door.
You could try decrypting one of the update roms;
http://forum.xda-developers.com/showthread.php?t=1113878
Note that some are encrypted, and you have to de-crypt with the tool listed there.
Extract and copy the update.zip. Copy to SD.
Boot by vol- or vol+, and see if it will install.
There are a couple of other tips in the threads, like toggling the button for Portrait lock, to force the tab to start formatting.
Moscow Desire said:
You could try decrypting one of the update roms;
http://forum.xda-developers.com/showthread.php?t=1113878
Note that some are encrypted, and you have to de-crypt with the tool listed there.
Extract and copy the update.zip. Copy to SD.
Boot by vol- or vol+, and see if it will install.
There are a couple of other tips in the threads, like toggling the button for Portrait lock, to force the tab to start formatting.
Click to expand...
Click to collapse
Thanks VERY much! I swear I must have tried these before and they didn't work. However, I missed one important step - unzipping the update.zip from the file! DOH! I feel really stupid but the tablet is running 100% perfectly.
Again, my most sincere thanks!
gjtoth said:
Thanks VERY much! I swear I must have tried these before and they didn't work. However, I missed one important step - unzipping the update.zip from the file! DOH! I feel really stupid but the tablet is running 100% perfectly.
Again, my most sincere thanks!
Click to expand...
Click to collapse
Hey, really, it's no problem. Glad we all could help get you up and running.
No, I haven't used that method, since my HTC desire. Same principle though.
I'd tell you the principle behind it, but it's rather long.
Glad you got it going.
My pals and I, are launching a new site. Hopefully it will be for people not so technically PHD'd with android. Not quite so technical as XDA. You're more than welcome to place some info, when we launch. It's more community orientated, so a different venue.
XDA, is, and always will be the place to come for the really technical stuff. As you see, there are users here, which will give you what they know. May not always be the fix, but, some people here "do" care.
Moscow Desire said:
Hey, really, it's no problem. Glad we all could help get you up and running.
No, I haven't used that method, since my HTC desire. Same principle though.
I'd tell you the principle behind it, but it's rather long.
Glad you got it going.
My pals and I, are launching a new site. Hopefully it will be for people not so technically PHD'd with android. Not quite so technical as XDA. You're more than welcome to place some info, when we launch. It's more community orientated, so a different venue.
XDA, is, and always will be the place to come for the really technical stuff. As you see, there are users here, which will give you what they know. May not always be the fix, but, some people here "do" care.
Click to expand...
Click to collapse
Be happy to check it out. While I don't have a lot of tech savvy in Android, XDA has been my "go to" for almost all things Android for MY A500. While I can't contribute much (if anything ), I have sure picked up a wealth of help/tips here.
gjtoth said:
Be happy to check it out. While I don't have a lot of tech savvy in Android, XDA has been my "go to" for almost all things Android for MY A500. While I can't contribute much (if anything ), I have sure picked up a wealth of help/tips here.
Click to expand...
Click to collapse
Hey, we all start "somewhere".
Androidtabletgeeks.com And remind you, it is not competition. Just an alternative.
Officially, it has not launched. Still working on tutorial videos and such. Like I said, it's a different venue.
We all start somewhere......
Moscow Desire said:
Hey, we all start "somewhere".
Androidtabletgeeks.com And remind you, it is not competition. Just an alternative.
Officially, it has not launched. Still working on tutorial videos and such. Like I said, it's a different venue.
We all start somewhere......
Click to expand...
Click to collapse
I peaked very nice.hope you don't mind.
Did not reg.
erica_renee said:
I peaked very nice.hope you don't mind.
Did not reg.
Click to expand...
Click to collapse
No problem. Still have tons of video tutorials to make.
Moscow Desire said:
You could try decrypting one of the update roms;
http://forum.xda-developers.com/showthread.php?t=1113878
Note that some are encrypted, and you have to de-crypt with the tool listed there.
Extract and copy the update.zip. Copy to SD.
Boot by vol- or vol+, and see if it will install.
There are a couple of other tips in the threads, like toggling the button for Portrait lock, to force the tab to start formatting.
Click to expand...
Click to collapse
MD, i was unable to download any of the 3.0.1 update files. When i click on the link it takes me to some xml tree. is there any other place where i could download?
Bricked??
Hello All,
I was running ICS ota on my a500, I am trying to boot with recovery, and it gives me an icon of android with gears and reboots, with the following error:
Not legal! Abort
The blob package is not official ~Abort!
After which it just shows the word android and blinks every few seconds.
My a500 was not rooted.
I tried afew things posted on the forums, civato method, downloading a previous OTA and running it. nothing works.
Please help....
When i start up normally the screen shows the word ANDROID and stay`s on that.
volume down and power android puppet with exclamation mark.
Volume up and power give`s me the menus skrilax bootloader V6 reboot- fastboot mode – Boot recovery – Set Boot secondary Kernel image – Set Debug mode on – Wipe cache.
I have tried all options.
Finally holding reset and power button down and after 3 sec release power and 1 sec after that the reset
When I use Blackthund3r`s flashtool v0.4 I get the message no APX mode devices are connected.
Can you help me out? Preferably whit a Dutch recover.
Many thanks in advance

[Q] iconia bricked - need help

thanks to everybody, as i described in another post i bricker my iconia trying to downgrade from ics to 3.
i've read a couple of posts, i've found tolls than could give me achance to recover but i don't know my serial number.
so first question i ask is: opening a ticket with acer assistance they show as serial number this:
XEH6LEN0021140E7131500
i tried to take apart the last 15 characters and add a 0 but no luck.
is there any other solution ? is there a chance to get somewhere an update.zip signed ?
sorry if i asked stupid questions but i'm a noob and quite desperate.
i know i did something stupoid and i won't get upset if someone reminds me this ....
thanks to anyone that reads, cheers and sorry for bad english
no that's not it
r u back at hc or still trying to get back
check the guide in my sig to get yr cpuid. haven't failed 2 find one yet
many thanks.
i readed your guide before bricking, i tried looking in pc system (but i had only an eleven digit number) and i tried with a terminal app on the tablet, but it didn't like one command.
now that is bricked i don't know how to get it.
jeremypps said:
many thanks.
i readed your guide before bricking, i tried looking in pc system (but i had only an eleven digit number) and i tried with a terminal app on the tablet, but it didn't like one command.
now that is bricked i don't know how to get it.
Click to expand...
Click to collapse
Things are looking grim if we cant get your cpuid
I take it you don't have a backup with the uid.txt file somwhere on your computer maybe????
The 11 digit number is a small hope as it suggests you're on the HC Bootloader in which case yes you are able to recover using an update.zip
go to this link and follow METHOD 2
the update zip you have to d/l is UNSTABLE and tricky to use
but all you need it for is to ROOT (with Iconia Root from the market),
and install CWM (with ACER Recovery Installer also from the market.)
Once you have CWM make a backup and get your uid from the text file in the backup folder -
make a copy of it AND KEEP IT SOMEWHERE SAFE!!!!
if you have problems booting the UNSTABLE rom you have to do a hard reset (see below)
You may also need a rom to flash seeing you dont have a backup to restore
you can give hard reset method a try on your bricked tab first- dont think it will work - but u never know.
1) Turn off your tablet,
2) Have the Rotation lock on your left;
3) Press Vol+ (which is next to rotation lock) and power on simultaneously
4) As soon as the tablet vibrates you can release the power button and
you should start to switch rotation lock left and right till you see
Erasing Userdata...
Erasing Cache...
Vol+ is still pressed;
5) The tablet starts to format
6) Your tablet will be as clean as it can be.
Good Luck
many many thanks for your help, i don't know how to thank you enough.
i tried the hard reset, but i still get the boot verified failed ...
the update.zip file in method 2 is the one i used to brick the tablet.
i tried again, the message i get after the flash is:
Not legal !!!!!!! abort
Warning: The blob package is not official ~ Abort!
followed by the red Boot verified failed.
maybe i could try another one, but i don't know where to get it.
i tried to read how to extract one from an entire rom but it's a bit tricky and my antivirus reports the tool as a trojan.
i'll try to look around, then i think i have to send to assistance.
thank again !
jeremypps said:
many many thanks for your help, i don't know how to thank you enough.
i tried the hard reset, but i still get the boot verified failed ...
Not legal !!!!!!! abort
Warning: The blob package is not official ~ Abort!
followed by the red Boot verified failed.
Click to expand...
Click to collapse
yeh i thort this was sposed to happen the not legal thing
then u do the hard reset
when u do the hard reset does erasing data erasing cache show up
r u sure you're completing the whole process???
i get both the erasing data and erasing cache, but no result.
i disabled the antivirus in the pc and was able to run the update decrypter from thor topic.
now i need something to give him.
could you please tell me what to do ? i downloaded the file root3.2.1 from timmydean but i don't know what file to use, since it's not a zip file but there are many files and folders in it.
again, many thanks and sorry for bothering
jeremypps said:
i get both the erasing data and erasing cache, but no result.
i disabled the antivirus in the pc and was able to run the update decrypter from thor topic.
now i need something to give him.
could you please tell me what to do ? i downloaded the file root3.2.1 from timmydean but i don't know what file to use, since it's not a zip file but there are many files and folders in it.
again, many thanks and sorry for bothering
Click to expand...
Click to collapse
....first take that update,zip off your external_sd card...you dont wanna be fixing the problem and then borking it again cos the update.zip is on there
timmydeans should be a zip not sure where u got it
ive attached a pic of the folders in my timmydeans v4 should be similar,
theres a readme and pdf in there with all the instructions but basically
1. run test.cmd just click on it - you have yr tab connected to the pc
2. the window should say list of devices attached followed by yr CPUID
You HAVE to get this to show up the rest of the process wont work otherwise.
post back with what happens
again, thanks a lot.
i think there's no way to get the id.
if i attach the tablet with the red message it isn't recognised by the system.
if i do it using the paper clip it is recognised as ACER Usb boot recovery driver.
in USB deview, which column do i have to look at ?
meanwhile, i picked Acer_A500_0.000.00_1.013.01_EMEA_GEN1_1300336887417_befd43a1.zip
got and update.zip file from it, tried to use it, process started but after a while the android robot falls ...
jeremypps said:
again, thanks a lot.
i think there's no way to get the id.
if i attach the tablet with the red message it isn't recognised by the system.
if i do it using the paper clip it is recognised as ACER Usb boot recovery driver.
in USB deview, which column do i have to look at ?
meanwhile, i picked Acer_A500_0.000.00_1.013.01_EMEA_GEN1_1300336887417_befd43a1.zip
got and update.zip file from it, tried to use it, process started but after a while the android robot falls ...
Click to expand...
Click to collapse
i think i'm confused or tired its late here......
in usbdeview along the top column click on VENDOR ID
go down and look for #0502 go across the columns and your id should be under
serial number column
btw what happens when u hold vol down and press pwr button????
jeremypps said:
again, thanks a lot.
i think there's no way to get the id.
if i attach the tablet with the red message it isn't recognised by the system.
if i do it using the paper clip it is recognised as ACER Usb boot recovery driver.
in USB deview, which column do i have to look at ?
meanwhile, i picked Acer_A500_0.000.00_1.013.01_EMEA_GEN1_1300336887417_befd43a1.zip
got and update.zip file from it, tried to use it, process started but after a while the android robot falls ...
Click to expand...
Click to collapse
just my input... might be wrong, but every tidbit helps.
In USB Deview, I believe you look for android.bootserial if it's the same as we run dmesg from ADB, Not sure but check it. Never ran USB Deview before.
Also, one of my russian colleagues said that everytime you connect the USB to the PC, windows keeps a record in the Windows/temp folder for the device ID. If I can find the PM in my mail, I'll post his info again. Theory is, you may be able to get it from temp, so don't clean your temp folder.
ok, under serial number column there is only the 11 digits, so no way.
i'll do some trys using zip files of official roms and trying to get an update.zip working, if i don't get results (as it'll probably happen) i'll give up and send it to acer assistance.
you were very very kind, thanks.
are you taking on the next shift moscow?????
what do u think if he cant get his ID and an update.zip wont work??
---------- Post added at 09:57 PM ---------- Previous post was at 09:51 PM ----------
jeremypps said:
ok, under serial number column there is only the 11 digits, so no way.
i'll do some trys using zip files of official roms and trying to get an update.zip working, if i don't get results (as it'll probably happen) i'll give up and send it to acer assistance.
you were very very kind, thanks.
Click to expand...
Click to collapse
ok m8, a shame we couldnt get u going....
did u try moscows suggestion???
good luck with the update.zip
@ moscow...so its really true then....if you dont have your cpuid youre.......????
hi moscow, many thanks to you !
sorry i didn't read your reply before.
well i can't find android.bootserial in usbdeview.
i try to attach a (wide) screenshot.
i'll keep looking for an update.zip file, it's a shame the only one i can find on the net is the one that bricked my device ....
dibb_nz said:
are you taking on the next shift moscow?????
what do u think if he cant get his ID and an update.zip wont work??
---------- Post added at 09:57 PM ---------- Previous post was at 09:51 PM ----------
ok m8, a shame we couldnt get u going....
did u try moscows suggestion???
good luck with the update.zip
@ moscow...so its really true then....if you dont have your cpuid youre.......????
Click to expand...
Click to collapse
Yeah, I'll take over for awhile so you can take a break.
Keep in mind I'm bouncing back and forth between baby and Android.
Yeah, you're close to being fubarred if you don't have a UID and running ICS Bootloader (hacked version). But not totally.
INFO: I couldn't find the PM from my russian friend explaining how he found his in the Windows/temp folder, as some strange named temp file. Mainly because it was through ATG site, which is no longer there anymore.
jeremypps said:
hi moscow, many thanks to you !
sorry i didn't read your reply before.
well i can't find android.bootserial in usbdeview.
i try to attach a (wide) screenshot.
i'll keep looking for an update.zip file, it's a shame the only one i can find on the net is the one that bricked my device ....
Click to expand...
Click to collapse
Yeah, looking at your image, it seems to show your current UID under ICS. This is both good and bad.
Good, because you should be able to go to Civato's Bootloader thread, and convert it to SBK, then NVFlash a new ICS bootloader and recovery. Then install an ICS rom.
Bad, because that number will not work with a HC EUU, or even running the update.zip from the SD Card.
In theory, the SBK generated is the same for both HC and ICS UID. At least in my case. One would think Vach could reverse the process to generate a HC UID from the SBK. In theory.
Moscow Desire said:
Yeah, I'll take over for awhile so you can take a break.
Keep in mind I'm bouncing back and forth between baby and Android.
Yeah, you're close to being fubarred if you don't have a UID and running ICS Bootloader (hacked version). But not totally.
INFO: I couldn't find the PM from my russian friend explaining how he found his in the Windows/temp folder, as some strange named temp file. Mainly because it was through ATG site, which is no longer there anymore.
Click to expand...
Click to collapse
Oh fanks M u a doll think its weird usbdeview didn't work, I mean it shows every device, ever connected oh just thought, is it possible to run dmesg via adb/apx ? Well that's me 4 the nyt, cyas tomorrow
Moscow Desire said:
Yeah, looking at your image, it seems to show your current UID under ICS. This is both good and bad.
Good, because you should be able to go to Civato's Bootloader thread, and convert it to SBK, then NVFlash a new ICS bootloader and recovery. Then install an ICS rom.
Bad, because that number will not work with a HC EUU, or even running the update.zip from the SD Card.
In theory, the SBK generated is the same for both HC and ICS UID. At least in my case. One would think Vach could reverse the process to generate a HC UID from the SBK. In theory.
Click to expand...
Click to collapse
moscow, thanks again.
this part for me was too difficult to understand.
thanks anyway !
jeremypps said:
moscow, thanks again.
this part for me was too difficult to understand.
thanks anyway !
Click to expand...
Click to collapse
Yeah, flashing bootloader the manual way can be a bit confusing. It involves setting your tab to APX mode. Press and hold the pinhole reset, and press and hold PWR. Hold PWR for 3sec, release. Then release the pinhole 1 sec later. This puts the tab in APX mode. Display will be black, but PWR button is on.
Check this:
http://forum.xda-developers.com/showthread.php?t=1522384
Download the package and extract to a folder on your C drive.
Then go to Vache's site (link in the thread) and convert this number from the image you gave.
11405915515 and generate an SBK number
Connect your tab in APX mode (you should see widows show some connection when you do this about download or apx mode) if not, you will need drivers. You can always check device manager for APX mode when connected.
Run the file you downloaded as in the thread instructions. Do this through a CMD window (command window). Usually you can hold SHIFT and right mouse click and select open CMD window here.
Paste the SBK when asked (right mouse click on the curser)
Hit enter.
If it works, you get a PASS when finished.
If not, it will tell you SBK not good.
It's worth a shot anyhow.
Now I'll be gone for a couple hours. Baby needs Park in the buggy.
many thanks.
i tried but no luck, i receive a USB write error.
i tried for the second time to open a ticket at acer assistance.
first time they said they needed more info.
this time they suggested me to hard reset.
i'll try for the third time, it's annoyin i have to send the tablet and wait for i don't know how long to get it back and how much i'll pay for this (maybe 50 euros ....).
thanks for everything and have fun with your baby !

**Bricked A500 help**

I've been asked to fix an Acer A500. I've never owned one before but am very familiar with Android rooting flashing custom ROM's etc..
The A500 starts up and displays Acer on a black screen.
If I hold Vol + Power I get an android who then falls over on to his back
I've got an SD Card
Where should I begin.
Ive done a lot of searching but because of never owning an acer Tab before it all seems strange to me
Many thanks
Marc
Edit - just found fastboot mode with bootloader version
send it to me, i will unbrick it for you
cgigate said:
send it to me, i will unbrick it for you
Click to expand...
Click to collapse
Yeah, right . Send the tablet to the other side of the atlantic ocean just to unbrick it . I think it would be faster and more secure just to send it to acer service somewhere in Europe (I don't know if Acer has one in Spain).
NexusCrazy said:
I've been asked to fix an Acer A500. I've never owned one before but am very familiar with Android rooting flashing custom ROM's etc..
The A500 starts up and displays Acer on a black screen.
If I hold Vol + Power I get an android who then falls over on to his back
I've got an SD Card
Where should I begin.
Ive done a lot of searching but because of never owning an acer Tab before it all seems strange to me
Many thanks
Marc
Edit - just found fastboot mode with bootloader version
Click to expand...
Click to collapse
You can try putting official OTA update.zip to sd card and then boot the tablet with volume down pressed. It sould start the update procedure and flash all the needed firmware parts. You can find official acer update.zip files in dev section. If this doesn't work you will need to use nvflash or one of the tools in the dev forum. But first just try with official update.
then again he could just read one of the many un-bricking guides
chismay said:
then again he could just read one of the many un-bricking guides
Click to expand...
Click to collapse
With that, I can agree .
cgigate said:
send it to me, i will unbrick it for you
Click to expand...
Click to collapse
You should put a disclamer "Will not return the tablet if I can't unbrick for you"

Unrecoverable bootloader error (0x19000008) after hard reset

Hey,
first of all: my Acer Iconia A500 is not rootet and I have no custom rom installed. It's all "original" and I don't want to do anything, that kills my warranty.
Yesterday I tried to upload some videos to youtube using "Google Chrome"-browser, but the Tablet crashed when I tried to open the directory where the videos are stored in.
In the top left corner of the screen was written something about a "mounting recovery image" or something like that (I can't remember). After that the tablet restartet but it won't go any further than the "acer"-logo.
I tried a few things I read in the forums but nothing helped:
pressed the "reset"-button at the bottom right side with a needel: tablet restartet but hangs again at "acer"-logo
pressed the "volume down"- and the "power"-button at the same time an released the power-button when the screen turns on: some writings in the top left corner of the screen (something about erasing cache... I could not read it because it disappeared to fast), then an Android-Symbol with some kind of cube in front ob the belly, then an Android-Symbol lying on the back with a red exclamation mark symbol on top of it.
pressed the "volume up"- and the "power"-button at the same time, released the power-button when the screen turns on and switched the lock switch on and off and on and off: top left corner of the screen says "Erasing Userdata... Unrecoverable bootloader error (0x19000008).
Now I really need some help... what can I do to make my tablet work again?
Thanks in advance
Multicoder said:
Now I really need some help... what can I do to make my tablet work again?
Thanks in advance
Click to expand...
Click to collapse
Go Here;
http://forum.xda-developers.com/showthread.php?t=1816560
Take a look for the ICS UPDATE files for the a500. Might be 3 or 4 of them.
Download them to your PC. DO NOT EXTRACT
You may or may not need to decrypt them first. Should be a Decrypt tool on the same thread.
After decrypt, open the rom.zip with 7zip (or similar zip program) Again, DO NOT EXTRACT. Just pull the update.zip out of it. Copy it to your ext sd card.
Holding Vol+ and PWR, boot the tab and remain holding untill you see the install start.
Now, you may have to try more than 1 of those update roms. But one of them should work.
Should get you going. If not,. your bootloader partition may be hosed and need acer repair.
Oh, and you will more than likely lose most of your data, so don't be surprised if some fotos and such are missing.
MD
I have the same problem as TS.
Trying to solve this but i can't find a decrypter.
You say it in the same thread some where, but it reads "coming soon"
Please help
Acer Decrypter
Here is the Decrypter tool.
Unzip the contents to a folder. Select your rom.zip
Decrypt it. New file will have the word "decrypted" in the file name.
Takes a couple of minutes.
MD
Thanks.
Sadly it doesn't work for me.
Nr 4 the one that doesn't have to be uncrypted seems a bit to work.
My tablet starts up with the acer logo and then i see flashing "ANDROID" for 18 seconds then 2 seconds blank screen then the flashing android again.
This goes on and on, i have let it go for about 2 hours but nothing changes.
Anyone any idea?
help please
papafrank said:
Thanks.
Sadly it doesn't work for me.
Nr 4 the one that doesn't have to be uncrypted seems a bit to work.
My tablet starts up with the acer logo and then i see flashing "ANDROID" for 18 seconds then 2 seconds blank screen then the flashing android again.
This goes on and on, i have let it go for about 2 hours but nothing changes.
Anyone any idea?
help please
Click to expand...
Click to collapse
This is what I would do if that was happening on my tablet.
First. I would get Blackthund3rs APX tool. Then I'd run it and follow the directions. Basically it goes something like this. Starting at the first screen of the APX Tool. Browse Bundles. Type in number 17 after getting the bundle list from the bundle market. Set it to be staged for flash. Enter your SBK. Use whichever BCT that you want. Enter APX manually, follow the onscreen prompts. and when you get to the end it will tell you to restart your tablet. But first... This next part is really important if you are on a stock rom. Reboot, but do so with the volume rocker pushed for entering CWM. ( The one on the left in landscape.) If you don't the rom will wipe the recovery that you just installed during the boot process and then you'll get to start all over. Once you get into CWM goto the wipe menu and do them all except the battery stats.
From there you can...
Reboot and see if the rom starts. (I'll bet that it will.)
Or you can flash any custom rom that you want/have, (put it on your sd card before you start.)
Or. If you want to go back to stock you could grab a 3.2 stock rom from the link posted above and install that. It will remove the custom bootloader and CWM. You will be totally factory stock after that.
Good luck.
Wow wait a moment.
I am a complete noob with this.
I don't know the you use and as you may have noticed; you're language is not mine language
Stock rom means the original rom ?
Going to search for the APX tool (whatever that means) and take a look.
Thanks sofar.
<edit> SBK is Secure Boot Key. How do I get this key</edit>
papafrank said:
Wow wait a moment.
I am a complete noob with this.
I don't know the you use and as you may have noticed; you're language is not mine language
Stock rom means the original rom ?
Going to search for the APX tool (whatever that means) and take a look.
Thanks sofar.
<edit> SBK is Secure Boot Key. How do I get this key</edit>
Click to expand...
Click to collapse
This thread by dibb_nz will have all that you need. http://forum.xda-developers.com/showthread.php?t=1751978. I am sorry that I was so long to respond. Please be patient and read carefully. She has links to every thing that you will need to do there.
Good Luck.
Thanks.
going to try it.
I give up, nothing seems to work.
Think i contact acer and send it to them for a repair.
Too bad cost me another lot of money
Anyway Thanks for your support, i learned a lot. :good:
papafrank said:
I give up, nothing seems to work.
Think i contact acer and send it to them for a repair.
Too bad cost me another lot of money
Anyway Thanks for your support, i learned a lot. :good:
Click to expand...
Click to collapse
U will need either "civato's manual nvFlash" or an "EUU" based rollback (timmyDeans V4) to repair the bootloader - once that's fixed u can flash a stock rom to get back to factory original. Links and guides in the cpuid thread - if u need further help, ask away I know it can be really frustrating and the no.1 cause is always 'drivers', once u can get them installed AND adb running correctly then you're halfway home!! One thing I've learned with the Acer is everything is built upon u following the guides in a strictly orderly fashion, try to skip a step or not complete the preceding step correctly will always result in failure BUT the error will not show up straight away - u might get 3 or 4 steps further along b4 error'ing out...which is why its so darn difficult to troubleshoot....the only thing these tools cannot fix is a hardware issue..if this is the case then it will need to be sent to Acer for repairs....good luck
Sent from my GT-I9300 using Tapatalk 2
Last week I sent mine to Acer and yesterday I got it back. Working.
Gesendet von meinem GT-I9300 mit Tapatalk 2
Contacted acer, told about the problem.
The send me a mail with an UPS ticket and phone number.
Next morning UPS pickup the package and in one week a had my acer back.
Perfect. All for free
Kompliments to acer
Multicoder said:
Last week I sent mine to Acer and yesterday I got it back. Working.
Gesendet von meinem GT-I9300 mit Tapatalk 2
Click to expand...
Click to collapse
papafrank said:
Contacted acer, told about the problem.
The send me a mail with an UPS ticket and phone number.
Next morning UPS pickup the package and in one week a had my acer back.
Perfect. All for free
Kompliments to acer
Click to expand...
Click to collapse
Awesome news you 2!! And yes kudos to acer for coming to the party
Sent from my GT-I9300 using Tapatalk 2
Hello to everybody
I was delete all partion on my /dev/mmcblk0 and create a partition with out format.
Now my table a200 do not boot well, just says unrecoverable bootloader error 0x000000000004
how can I fix it?
how can I get acces to the emmc flash drive and reparticioning it?
Thanks
Acer A500 and believing in xda . . . right or wrong?
My past forum posts say it all with exception of this: (in essence: purchased new stock A500 16GB, forgot pattern, locked up during OTA two days before expiration of warranty Sept 2012 used xda developers suggestions for reset (update.zip) and today have nothing but:
Erasing Userdata... (in white on black screen)
Unrecoverable bootloader error (0x19000008) (red on black screen)
During my time trusting xda developers, I've encountered the full spectrum of online personas - both ends of the rainbow people. Regarding software, I found some interesting things in one of the (opened in "read only") "update.zip" files while just looking through the metadata and other files (I could open in notepad read only) hoping to find some useable reference and indeed found them tampered with. Not sure how you can police everything people post for our "help" but now wonder what my options are.
Not that xda could have forseen Acer rescinding the files, I missed the window of the Acer A500 stock rom last year and any reference now is either very old (2011), 404 - not found, or link to sites which install devious 3rd party software. I take precautionary measures hopefully relieving myself of risk but I'm not a tech. My tablet was not rooted nor altered in any way, just locked. I was able to download all my files with Mobogenie because obviously my keypresses were incorrect and all the information was retained on the tablet until last night. Last week, trying to reinstall a new version of the update.zip that didn't have the words "stupid user" and other code with null directives or whatever it's called in "code" lingo, in the binary file (opened in read only), and also before the wipe found a bootloader installed and how to explain is just too much. Is there a validated, quality reference one can use from xda developers that isn't compromised? Which someone with less than an Associate Degree and older than 15 can follow at this point?
I will donate out of my paltry SS income of 600 a month to whomever can lead me, step by step, to recover my A500 or find at this point it necessary to move on. :fingers-crossed:
Multicoder said:
Hey,
first of all: my Acer Iconia A500 is not rootet and I have no custom rom installed. It's all "original" and I don't want to do anything, that kills my warranty.
Yesterday I tried to upload some videos to youtube using "Google Chrome"-browser, but the Tablet crashed when I tried to open the directory where the videos are stored in.
In the top left corner of the screen was written something about a "mounting recovery image" or something like that (I can't remember). After that the tablet restartet but it won't go any further than the "acer"-logo.
I tried a few things I read in the forums but nothing helped:
pressed the "reset"-button at the bottom right side with a needel: tablet restartet but hangs again at "acer"-logo
pressed the "volume down"- and the "power"-button at the same time an released the power-button when the screen turns on: some writings in the top left corner of the screen (something about erasing cache... I could not read it because it disappeared to fast), then an Android-Symbol with some kind of cube in front ob the belly, then an Android-Symbol lying on the back with a red exclamation mark symbol on top of it.
pressed the "volume up"- and the "power"-button at the same time, released the power-button when the screen turns on and switched the lock switch on and off and on and off: top left corner of the screen says "Erasing Userdata... Unrecoverable bootloader error (0x19000008).
Now I really need some help... what can I do to make my tablet work again?
Thanks in advance
Click to expand...
Click to collapse
vivispix said:
My past forum posts say it all with exception of this: (in essence: purchased new stock A500 16GB, forgot pattern, locked up during OTA two days before expiration of warranty Sept 2012 used xda developers suggestions for reset (update.zip) and today have nothing but:
Erasing Userdata... (in white on black screen)
Unrecoverable bootloader error (0x19000008) (red on black screen)
During my time trusting xda developers, I've encountered the full spectrum of online personas - both ends of the rainbow people. Regarding software, I found some interesting things in one of the (opened in "read only") "update.zip" files while just looking through the metadata and other files (I could open in notepad read only) hoping to find some useable reference and indeed found them tampered with. Not sure how you can police everything people post for our "help" but now wonder what my options are.
Not that xda could have forseen Acer rescinding the files, I missed the window of the Acer A500 stock rom last year and any reference now is either very old (2011), 404 - not found, or link to sites which install devious 3rd party software. I take precautionary measures hopefully relieving myself of risk but I'm not a tech. My tablet was not rooted nor altered in any way, just locked. I was able to download all my files with Mobogenie because obviously my keypresses were incorrect and all the information was retained on the tablet until last night. Last week, trying to reinstall a new version of the update.zip that didn't have the words "stupid user" and other code with null directives or whatever it's called in "code" lingo, in the binary file (opened in read only), and also before the wipe found a bootloader installed and how to explain is just too much. Is there a validated, quality reference one can use from xda developers that isn't compromised? Which someone with less than an Associate Degree and older than 15 can follow at this point?
I will donate out of my paltry SS income of 600 a month to whomever can lead me, step by step, to recover my A500 or find at this point it necessary to move on. :fingers-crossed:
Click to expand...
Click to collapse
How bizarre, never encountered files like that here b4?? There's a root guide in my Sig you're gonna need to look at. All files there have been d/l'ed multiple times with never a complaint, so far!!
First off, an update.zip is of no use.
You need an nvFlash-based tool. Either a EUU like tdv4 or the infamous babsector.rar file.
2nd, you are gonna need yr cpuid. See cpuid guide in my Sig. Until you can retrieve it you're stuck with a brick.
Have a read thru those 2 guides. You'll have questions after that so just post back here
Sent from my HTC_PN071 using Tapatalk
Same issue, different divice
I've been looking for the solution to this very same problem, however, I have an Acer Iconia tab A200. After going through XDA I found that there is 0 on my device. Does anyone know of an outside source?
for Unrecoverable bootloader error (0x19000008).
use this solution https://www.youtube.com/watch?v=IIlaWqRYYJw ive tried it and it works ..just need patience...

[HELP] Possibly stuck in APX mode

I'm trying to help this person on reddit but I'm a total noob with the Iconia 500 and after looking at various threads the only conclusion i can come to is APX mode. Could you guys please post a link to the solution or describe them in a noob friendly manner, because I've seen allot of solutions for the APX problem but they're all different, I just wasn't to make sure I find the correct solution for this persons symptoms.
Details-
The Iconia A500 gets to the android logo then nothing.
Attempted update.zip but that doesn't work
Original Reddit post-
Hey, I have an Acer Iconia a500 and it bricked on me. Ive googled the solutions but with no avail. Ive booted in repair mode, ive added an sd card with a new update.zip to the reboot, still nothing. All i get is a little android with an open chest and red exclamation point. Googled the symptoms, but its a really broad subject. I can get it to boot with the SD card for a moment, then a progress bar appears under my dead, open android. The bar doesnt seem to be moving. Im at a loss, could anyone help? Thanks in advance!
http://www.reddit.com/r/Android/comments/1u7rnk/android_tablet_help/
Lekan Adeyeri said:
I'm trying to help this person on reddit but I'm a total noob with the Iconia 500 and after looking at various threads the only conclusion i can come to is APX mode. Could you guys please post a link to the solution or describe them in a noob friendly manner, because I've seen allot of solutions for the APX problem but they're all different, I just wasn't to make sure I find the correct solution for this persons symptoms.
Details-
The Iconia A500 gets to the android logo then nothing.
Attempted update.zip but that doesn't work
Original Reddit post-
Hey, I have an Acer Iconia a500 and it bricked on me. Ive googled the solutions but with no avail. Ive booted in repair mode, ive added an sd card with a new update.zip to the reboot, still nothing. All i get is a little android with an open chest and red exclamation point. Googled the symptoms, but its a really broad subject. I can get it to boot with the SD card for a moment, then a progress bar appears under my dead, open android. The bar doesnt seem to be moving. Im at a loss, could anyone help? Thanks in advance!
http://www.reddit.com/r/Android/comments/1u7rnk/android_tablet_help/
Click to expand...
Click to collapse
No its not stuck in apx mode, just failing to run an update.zip. depends what rom the tab was on and which update.zip was tried.
The solution will require the tabs cpuid so an EUU can be run. If the user does not have a backup of the cpuid and cannot boot into the OS to retrieve it, then it will be no easy fix. Check the cpuid guide in my sig. Linux has to be used unless the user has had the tab connected to his pc at some point then he can use a program called usbdeview to get it. ALL details for these 2 methods are in the cpuid guide.
Once he has the cpuid he can use tge babsector.rar file to reset his tab. This file will install a patched bootloader and custom recovery. All details and download links and instructions are in the root guide in my sig.
He will need full battery charge and a custom ics or jb rom to flash once the babsector.rar file has completed.
As I said this whole process will not be easy. But patience and the ability to follow the steps as they are written will ensure success.
The only thing that may be an issue is if the tab has the dreaded memory chip fault, but babsector.rar file will tell you if this is the case. Acer has recently repaired these faulty tabs even though they were out of warranty.
Good luck
Regards dibb
Sent from my GT-I9300 using Tapatalk

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