Why does my Nexus only show up on my PC once out of like every 5 times I plug it in? - Nexus 4 Q&A, Help & Troubleshooting

I have the correct drivers on my PC and its not a big deal because I'm only plugging it in to charge it..but when the little 'windows explorer' pops up..about once out of every 5 or 10 times do I actually see the phone and can browse directories and copy stuff.
the rest of the time the explorer window is 'blank' when it pops up.
like i said..it doesnt really bother me because i haven't had a reason to need it showing up reliably on my desktop..just curious if this has happened to anyone else.
FYI, the phone screen always says "connected as a media device" regardless of whether its showing up on my Win 7 PC desktop or not.

Disable USB Debugging in the Developer Options when you want to browse the phone. With it enabled I sometimes cannot browse either on my PC.

asawoszc said:
Disable USB Debugging in the Developer Options when you want to browse the phone. With it enabled I sometimes cannot browse either on my PC.
Click to expand...
Click to collapse
Yep, disabling it makes MTP work every time, with it enabled it gets iffy.

doesnt happen to me and i have mtp and usb debugging on.
http://forum.xda-developers.com/showthread.php?t=1514942 use these drivers instead, they work flawlessly.

zephiK said:
doesnt happen to me and i have mtp and usb debugging on.
http://forum.xda-developers.com/showthread.php?t=1514942 use these drivers instead, they work flawlessly.
Click to expand...
Click to collapse
I think my "issue" is on my XP laptop. On Win7 desktop (using the same drivers from that link) I have no problems with mtp and usb debugging on. Good catch!

cool tip!!! i'll install those drivers.
PS do they work with ALL android devices? my kids have 2 tmobile 'mytouch' android phones i just bought off ebay and the drivers i've used are pretty picky as well.

I also had an issue with USB Debugging on with no functioning MTP on Windows XP. I solved it and documented it with a post over in the N7 forums (reading the posts clued me in):
http://forum.xda-developers.com/showpost.php?p=35667806&postcount=23
Windows 7 has native support for MTP so it most likely will never see these issues -- although there are a few exceptions.

Related

Any tips on mounting this thing in win7 x64?

It seems like a craps shoot for me if windows will recognize it... hell sometimes my notification bar tells me usb is connected but doesn't give me options to turn it on or off... and this is all with USB set to mass storage... is there possibly something I am doing wrong?
Like sometimes it hooks up without any issues, other times windows sees it, but after a few minutes says its failed to install a MTP USB device, so I have tried pointing it at the location where the sammy USB drivers were installed but nothing... I have tried uninstalling/reinstalling the drivers and manually switching them to other random things...
sometimes a reboot of the comp works it out, but other times it doesn't... I have the feeling I am just missing something...
Same here, except i'm on WinXp SP3. Get USB connected icon in notification bar of Vibrant, but windows task tray says failed to install device.
Looks like iffy drivers to me. Since samsung apps isn't available in the US yet, is there somewhere else we can get Kies?
The file you want for Windows 7 x64 is called GalaxyS_64.zip - worked perfect for me. Can't remember where I downloaded it from, though... uploading it now.
Edit: Here's the file you want.
http://www.filedropper.com/galaxys64_2
gordon.mott said:
The file you want for Windows 7 x64 is called GalaxyS_64.zip - worked perfect for me. Can't remember where I downloaded it from, though... uploading it now.
Edit: Here's the file you want.
http://www.filedropper.com/galaxys64_2
Click to expand...
Click to collapse
That's the same thing I have tried installing a few dozen times before... still won't work.
There are multiple notifications you have to deal with on the phone. Took me a while to figure it out, too.
First you have to pick the mode you connect to W64 in (Mass Storage), then you actually have to mount the internal memory and card as drives for W64 to see them. This is all in the Notification bar on your phone. Just because you see the USB icon does NOT mean you are supposed to be connected.
THEN you get the "What do you want to do with this?" from Windows.
I got so tired of all the confirmations I just installed Dropbox. Now if I want a file on the phone I just drop it into my Phone Stuff directory and pick it up on my phone. No USB cable, no WiFi, just grab it and go.
If you're looking to xfer over a big batch of media files there is DoubleTwist and several other apps like it that will do so over WiFi.
Col.Kernel said:
There are multiple notifications you have to deal with on the phone. Took me a while to figure it out, too.
First you have to pick the mode you connect to W64 in (Mass Storage), then you actually have to mount the internal memory and card as drives for W64 to see them. This is all in the Notification bar on your phone. Just because you see the USB icon does NOT mean you are supposed to be connected.
THEN you get the "What do you want to do with this?" from Windows.
I got so tired of all the confirmations I just installed Dropbox. Now if I want a file on the phone I just drop it into my Phone Stuff directory and pick it up on my phone. No USB cable, no WiFi, just grab it and go.
If you're looking to xfer over a big batch of media files there is DoubleTwist and several other apps like it that will do so over WiFi.
Click to expand...
Click to collapse
Well I am installing dropbox because this is getting ridiculous... after a fresh flash it mounted once, then after that it wouldn't ever again. I tell it to mount to my computer and everything, but the computer just shows an icon that it is trying to install the drivers and never does... Come on samsung, stop being so proprietary...
Wow guys I didn't have any problems at all. USB Mass Storage worked the first time and it keeps working. Where I encounter problems is when I set it to USB Debugging then it doesn't get recognized.
ETA: I'm on Windows 7 x64 with all the current updates.
My windows is 32bit XP, but try this trick i've discovered, may be it will help. Say into voice dialer "Open SD card" -> check "Enable USB mass storage". Let's know how it works
Hey Degeneration, you can also install the Android SDK.
Unfortunately I can't post external links until I'm validated by a mod, but if you google "screenshot vibrant" (w/o the quotes) it should be the top link.
The domain is know your cell dot com and it has links to the Android SDK and the Java SE SDK in the instructions to take screenshots of your Vibrant.
I personally think you should try this because your phone may be defective. I'm running W7-64 Pro and didn't have to do anything to get the phone and the PC to see each other.
Wow I had no idea people were having this issue. I'm running Win 7 Ult. x64 and for me it was just plug in and go. When I was rooted on my G1 I had a similar issue but using USB Debug and the Android SDK fixed that. hope you get it figured out.
Yeah I'm on win7 and I installed the drivers and plugged in the phone and was good to go
Sent from my Samsung Vibrant using XDA App
I installed the drivers before ever plugging the phone in. I also have had SDK, adb, and Odin3 ready before plugging it in. When I first got it I immediateness set it to mass storage and didn't have a problem. Then when I started messing with it more I started having trouble every once in a while with it mounting, to the point that now it works every once in a while, mostly right after a fresh flash. Personally I think it's a combo of both the phone and the computer doing crap, but it's pretty lame. I don't even remember installing drivers for my G1, and definitely nothing else and I never had an issue with it. I don't see why samsung can't kiss a little butt or pay a little money to have windows recognize the phone and be able to install the drivers from the net. Now if the problem was just for people messing with their phones it would be one thing, then it's on me. But last night I was running stock again and it only worked the first time it connected, but I forgot to switch to mass media so I disconnected, switched, reconnected, and nothing. Tried switching back and same thing...
Constantly just keep getting told at best that windows failed to install an MTP (or whatever, I just closed the thing in the notification area and when I tried reconnecting the USB cable I got the phone just telling me USB is connected but giving no options) device failed to install...
bah... oh well

[Q] Won't connect to PC?

I'm having problems getting the phone to mount 100% of the time in Mass Storage mode. Occasionally it'll connect, but especially it seems when it's plugged in with the EVO it just won't get a connection. It charges fine, it shows up as a drive, but it doesn't give me access to any files or anything.
I'm using the USB drivers from the Samsung webpage specifically for the Epic 4G.
Disable "USB Debugging"
Pops_G said:
Disable "USB Debugging"
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Click to collapse
Try that. For some reason I couldn't mount my phone as a drive until I turned off USB debugging. Settings -> applications -> development (i believe)
I have windows 7 64bit and it works every single time now. I've transferred tons of stuff. I never even formatted my card.
RE
I couldn't get it to connect (driver installed incorrectly etc) when connecting the phone to the front port of my PC, but it worked immediately when I plugged it into the rear of the desktop.
Pops_G said:
Disable "USB Debugging"
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Click to collapse
I can contest to this disable usb debugging.
USB debugging has been disabled, used multiple ports, etc. and still having problems. Reinstalled drivers, manually added drivers, nothing is biting. I've also tried disabling driver signing, doing everything I can with that off and still nothing. Windows 7 Ult 64-bit in case you're curious.
Just got my Epic and had the same problem. Oddly enough though it worked with other USB ports on my computer, just not the front/top ports.
I've seen this problem before, I just cant remember where though.
Hmm, i have a Mac and the memory card is not mounting at all. had to take out microSD card and use USB card reader. Had no problems with other HTC Android phones connecting to my Mac (Hero, Evo).
Install USB Driver for the Epic.
dito33
dito33 said:
Install USB Driver for the Epic.
dito33
Click to expand...
Click to collapse
Epic USb drivers? I doubt thats needed. Maybe a updated USB driver for your computers USB ports.
Try a different usb cable I had the same issues changed the cable and no more link issues at all.
This is a rather common problem it seems like. I fixed it by using a powered USB hub. Also try using a different port, certain ports seem to not have the power needed even if the phone looks connected.
Sent from my SPH-D700 using XDA App

Nexus 4 is not recognized by computer

Hello.
Three weeks ago my Nexus 4 is recognized by my three computers (work, home and friend) like a drive. Now it is not anymore recognized by friend 's computer: I hear the sound of connection but no change in file manager. However it works fine on two other computers (home and work). In addition the Nexus 4 of my friend is always recognized by these three computers.
I tried to install N4 drivers on Friend 's computer. No change, my Nexus 4 is not recognized by friend's computer. I tried the debug mode too. No change. And the nexus 4 of my friend works on the three comptuters. Very frustrating .
These two Nexus 4 is updated with 4.2.2, in stock rom, not rooted, 16Go, v11.
Does someone could help me to solve this problem without saving my data and then restoring to factory values?:highfive:
Thanks.
I forgot to write that i used only one usb wire on the same usb port. To be sure that the problem is not the wire or the usb plug.
Do you currently have USB Debugging turned on? Turn it off and see what happens...the reason I say is that my work PC can either see is as MTP with USB Debugging off or through adb with it on - not both.
My Windows 8 Pro laptop at home works fine for both at the same time...worth checking out
Maybe try to uninstall the driver using the device manager?
Sent from my Nexus 4
EddyOS said:
Do you currently have USB Debugging turned on? Turn it off and see what happens...the reason I say is that my work PC can either see is as MTP with USB Debugging off or through adb with it on - not both.
My Windows 8 Pro laptop at home works fine for both at the same time...worth checking out
Click to expand...
Click to collapse
nhatters said:
Maybe try to uninstall the driver using the device manager?
Thanks for your answer. I will try your solution today. But I don't understand why the other nexus, unlike mine works fine on every computer.
Sent from my Nexus 4
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Envoyé depuis mon Nexus 4
EddyOS said:
Do you currently have USB Debugging turned on? Turn it off and see what happens...the reason I say is that my work PC can either see is as MTP with USB Debugging off or through adb with it on - not both.
My Windows 8 Pro laptop at home works fine for both at the same time...worth checking out
Click to expand...
Click to collapse
nhatters said:
Maybe try to uninstall the driver using the device manager?
Sent from my Nexus 4
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Click to collapse
Thanks i will try your solutions tomorrow. But these solutions doesn't explain why one Nexus 4 works on the friend 's computer and the other Nexus 4 doesn t work: same wire and same usb plug.
I plugged the nexus on my computer. And I unistalled the driver of nexus in my device manager unplugged and plugged again the nexus. And then let windows recognize the nexus and install his own compatible driver. Thanks nhatters.
The problem was that for run application named carbon I had to install in computer first the adb driver and carbon for computer. And this driver does not recognize my nexus which have not carbon (for mobile install).
i had the same problem few minutes ago .. i just turned USB Debugging on and voila the PC detected my nexus 4.
Aha i had the same problem i just lowered the notification shade selected usb device n selected camera option and reverted back to the media transfer and that fixed it
I am having the same issue but nothing seems to work and I dont even hear the connection sound in windows. I've tried uninstalling and installing drivers with sdk, device manager, and the other thing in windows which is callew dew I think and nothing no success, also I have tried to disable usb sebugging and mtf media storage and nothing. Is the only thing left to is buy a new micro usb cable?
juan_carlos__007 said:
I am having the same issue but nothing seems to work and I dont even hear the connection sound in windows. I've tried uninstalling and installing drivers with sdk, device manager, and the other thing in windows which is callew dew I think and nothing no success, also I have tried to disable usb sebugging and mtf media storage and nothing. Is the only thing left to is buy a new micro usb cable?
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Click to collapse
Same problem for me on Windows 7. I have tried everything - different cables, different ports, enable/disable USB debugging. Even uninstalled drivers etc. It is getting detected on Windblows and is showing up in the taskbar as an USB device with a green mark. But it is not showing up as a drive or the MTP device. Frustrating to no end!
im gonna try to research in microsoft website which drivers are not originally installed in my computer and delete all the wird ones maybe some other driver from another hardeare like another cell phone or something is interfering. Hope I dont delete something that will make my computer not work right.
Same here, I can no longer transfer any files on to my Nexus 4 anymore. I'm using a PC and it no longer reads it. Only fast boot and adb on recovery works.
Sent from my Nexus 4 using xda app-developers app
reiko09 said:
Same here, I can no longer transfer any files on to my Nexus 4 anymore. I'm using a PC and it no longer reads it. Only fast boot and adb on recovery works.
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
It's not the same because I've tried adb and nothing. Your problem can be fixed by modifying google drivers. In the other hand I tried a friends nokia phone with same usb cable and started installing drivers right away.. Mine does nothing, not even a connection sound just charging. so It's not the cable. I'm starting to think the micro usb port got damaged or something really wrong with the rom but still I've tried to see if reseting the phone works and nothing.
Seems like its an issue with 4.2.2. Since last week my N4 was acting very strange. when I connect to my pc; It would connect and disconnect every second. After checking in Device Manager; my Nexus 4 was listed under SAMSUNG Android Phone . I end up uninstalling it (plus check delete driver software). Then I rebooted my computer. It reinstalled the driver and now its working. Thought my wire was broke.
This worked for me, it shall work for everyone else
Open the start menu and type in device manager and click on it, it should npbringba window up. Now at the stop it should say android device or something similar, drop down that section and right click to delete "Google ADB Interface" which was for me should be for you also. After make sure you check the box in the confirmation to delete the driver. Reboot your PC plug in your device and enjoy!!!

Windows 10 connection

Hi all
Got my shiny new nexus 6p, connected it to my computer to transfer files etc and i get diddly squat! (nothing happens).
A quick google search suggests enabling developer settings, installing drivers etc but again nothing works.
PTP I think works but I want MTP does not. Using Airdroid at the moment but tranfering things take an age.
Can anyone help/advise?
The default USB connection type is "Charging". Have you tried to drop down notification shade and select file transfer?
Elnrik said:
The default USB connection type is "Charging". Have you tried to drop down notification shade and select file transfer?
Click to expand...
Click to collapse
Yes there are two MTP is the one that SHOULD work for transferring files, but that does nothing. PTP actually shows as a drive/disc on my laptop but it does not allow transferring files.
Seriously i cant be the only one with this issue, unless im doing something very stupid.
http://developer.android.com/sdk/win-usb.html
Grab the latest USB driver?
I'm just throwing stuff out there hoping it helps.
Elnrik said:
http://developer.android.com/sdk/win-usb.html
Grab the latest USB driver?
I'm just throwing stuff out there hoping it helps.
Click to expand...
Click to collapse
Thanks it was kinda a driver issue.
got it sorted through here:
http://www.howtogeek.com/195607/how...evice-to-show-up-in-file-explorer-if-it-isnt/
Needed to change the driver from PTP to MTP and voila it worked.
shohid1234 said:
Thanks it was kinda a driver issue.
got it sorted through here:
http://www.howtogeek.com/195607/how...evice-to-show-up-in-file-explorer-if-it-isnt/
Needed to change the driver from PTP to MTP and voila it worked.
Click to expand...
Click to collapse
:good:
Awesome!
Sent from my Nexus 6
It is nightmare to recognise it to Windows 10 14393 LTSB version.
Tried everything MTP not showing as Nexus 6P, adb and fastboot are working but no file transfer.
Quite odd. I have not had any issues connection my 6p to windows 10. I am on version 1607 build 14393.321. Plugged up and worked. I did read though that some have had the wrong driver installed if they had a Nexus 5...
You need to enable developer mode on the phone and allow usb debugging. Really frustrating but worked after applying these settings on the phone.

No option to change to file transfer when connected to PC

Good Morning All,
I had a quick question. When I connect my pixel Xl to my Windows 10 pc I get the drop down android system option to change from USB charging to file transfer.
On my Essential when I connect it makes the noise where windows notices it but on my phone I don't have the option to change from charging to file transfer.
I'm sure it is something I am missing but would appreciate any input. I believe it is a driver issue as my other windows 10 laptop recognizes it and I am able to change to the transfer files option.
I checked device manager and it is not showing up under portable devices.
Thanks
On my HTC 10, you can make the change manually by going to Settings>>More(last option under Wireless and networks)>>USB connection
Parakaleo said:
On my HTC 10, you can make the change manually by going to Settings>>More(last option under Wireless and networks)>>USB connection
Click to expand...
Click to collapse
Thanks I have the option to change it to MTP via developer options and it works fine where I get the notification on my other PC. I'm thinking somehow my one laptops driver may be bad as it recognizes my Pixel but not the essential.
stryker759a said:
Thanks I have the option to change it to MTP via developer options and it works fine where I get the notification on my other PC. I'm thinking somehow my one laptops driver may be bad as it recognizes my Pixel but not the essential.
Click to expand...
Click to collapse
Yeah, I was thinking there was a way in developer options as well, but I don't have my cable with me so it wasn't showing up.
I have an older laptop that makes the "recognition noise/ring" when I plug in my phone, but it takes like 2-3 minutes before the screen pops up asking what I want to do with it. Don't know if that could be your issue, but you may try just letting it sit for a few before unplugging it and see if that changes anything.
Or, it could be just like you say, bad driver.
Parakaleo said:
Yeah, I was thinking there was a way in developer options as well, but I don't have my cable with me so it wasn't showing up.
I have an older laptop that makes the "recognition noise/ring" when I plug in my phone, but it takes like 2-3 minutes before the screen pops up asking what I want to do with it. Don't know if that could be your issue, but you may try just letting it sit for a few before unplugging it and see if that changes anything.
Or, it could be just like you say, bad driver.
Click to expand...
Click to collapse
Thanks I'm going to try and reinstall the generic driver and see what happens. Strange it works on one laptop but not the other. Gotta love Windows.
Try another usb port
TheDethEgineer said:
Try another usb port
Click to expand...
Click to collapse
It is usbc and only have one.
I plug my pixel in on the same port and it shows up in portable devices. With the essential plugged in my computer makes the noise that it is connected but it does not show up any where in device manager.
I uninstalled the driver with my pixel plugged in and re plugged in the essential still no go. I plugged in the essential and the driver was installed. It is strange as it shows up under my other windows 10 pc just fine.
I had the same problem and I eventually got it to work by using a USB A to C cord, not my usbc port on my laptop.
Had the same issue last night, turns out for me my computer recognized the phone and used the adb interface driver, had to go into device manager, Uninstall the driver associated with my essential phone, and then replug the phone in for it to be accessible via mtp
CaptainElwood said:
I had the same problem and I eventually got it to work by using a USB A to C cord, not my usbc port on my laptop.
Click to expand...
Click to collapse
Thanks I have one ordered.
bass0324 said:
Had the same issue last night, turns out for me my computer recognized the phone and used the adb interface driver, had to go into device manager, Uninstall the driver associated with my essential phone, and then replug the phone in for it to be accessible via mtp
Click to expand...
Click to collapse
Yea the only problem is it doesn't show up in device manager. I uninstalled my ADB interface but still no go. I have a USB A to C ordered maybe that will work.
Thank you!
stryker759a said:
Yea the only problem is it doesn't show up in device manager. I uninstalled my ADB interface but still no go. I have a USB A to C ordered maybe that will work.
Thank you!
Click to expand...
Click to collapse
I also noticed that it didn't work in a USB 2.0 port for me, only in a 3.0 port. And my front facing 3.0 port on my desktop that I use for flash drives didn't work either, so not sure if there is some long cable signal integrity issue there, but USB 3.0 port was the only way I got it recognized via my computer
I did use this USB Device Viewer from Microsoft and found that it is showing up with this error.
Though not sure how I'm supposed to resolve it. https://imgur.com/w1tz12s
It is at least showing that it is connected.
Maybe I'm not understanding but on mine when I plug into PC the pull down menu shows charging and then I tap on that and get a menu that has file transfer and 3 others and I select file transfer. Have you tried that?

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