[Q] is this a crack? - Nexus 4 Q&A, Help & Troubleshooting

curious is anyone else has seen this or anything like this. (picture attached)
we got two of these phones in mid december and I just noticed on my phone, while sitting in the dark using the phone, that an odd line becomes visible.
the brighter the screen, the more apparent it is or if I view the phone more from a side angle.
it rotates accordingly if if rotate the phone which makes me thing it's a physical problem with the phone.
I did a screen capture of the screen, and that didn't capture the line, so this is looking more and more like a hardware problem
my wife's phone seems to be fine.
the phone is basically new, opened on christmas, and never dropped. there's absolutely not physical damange to the phone and there's no apparent crack on the outer glass that I can feel or see and as far as I can tell, screen response is fine in the area.
the only thing I can think of is t-mo just shipped the darn phones together in one of those cheap bubble envelopes, and when i opened mine, some of the corners of the cardboard that the phone rested in, within the nexus box, seemd to be crushed in a bit, though again, there's no apparent physical damage that I saw externally.
anyone else seen anything like this, cause I've not heard of any other folks complaining about anything like this
wondering if i should try getting it replaced, though i guess it would require waiting for one to be shipped as i don't think any of my local stores have them yet. thoughts?

Sends more like a screen defect than a crack. Try using a screen color test. If its still there, then do an RMA
Sent from my Nexus 4 using Tapatalk 2

CRACK IS WHACK.
Sent from my Nexus 4 using xda premium

more pictures in case anyone else encouters it
just went ahead and ordered a replacement....but adding more pictures if anyone else encounters similar
does seem to be something with the hardware, as it was there with color test apps...just less visible when screen was darker

Looks like a screen defect to me not a crack. U did the right thing RMAing it. At least u have a usable phone while u wait.
Sent from my Nexus 4 using Xparent Blue Tapatalk 2

If you shine a light across the face of the screen almost level with the screen and watch as you move the light from across to pointing down then you may see the line with more detail and maybe a reflection of it.

Related

Dark patch on screen

Has anybody else noticed a dark patch on the edge of their screen? Along the top side of my screen, I can see it going off white when browsing a website in portrait mode for example.
It's like the back light isn't working properly there or something. Anybody else got this, should I get a replacement?
It's not hugely visible but it's noticeable on a white screen at any brightness level
Idk, it's up to you. I have light bleed in my right hand corner that is always visible, unless your in a well lit room on 0% brightness. I can't decide whether or not I want to send mine back though because of how common these backlighting issues seem to be.
Yeah. Mine is flawless otherwise. Its so barely noticeable I think I'll just get used to it.
Same ha ha, other people can't even spot it when i point it out to them on auto-brightness.
Yes, I noticed mine right away, but like others have said, its hardly noticeable. It doesn't bother me at all...
Sent from my Nexus 10 baby!
Same thing here. Most noticeable on a solid white background. I'm starting to think it's not a lighting problem but something to do with the way the panel is manufactured. If I hold the tablet in landscape so it's perpendicular to my face with my eyes lined up with the camera, the brightness is even across the panel. As soon as I tilt the bottom towards me, the brightness falls along the top edge. Makes it seem more like a viewing angle issue related to the way the layers are assembled or maybe a difference in pressure on the panel along that edge.
I decided to live with it because it's very rare that I have an app running in full screen that puts a light background across that area.
Same issue for me as well
jtown said:
Same thing here. Most noticeable on a solid white background. I'm starting to think it's not a lighting problem but something to do with the way the panel is manufactured. If I hold the tablet in landscape so it's perpendicular to my face with my eyes lined up with the camera, the brightness is even across the panel. As soon as I tilt the bottom towards me, the brightness falls along the top edge. Makes it seem more like a viewing angle issue related to the way the layers are assembled or maybe a difference in pressure on the panel along that edge.
I decided to live with it because it's very rare that I have an app running in full screen that puts a light background across that area.
Click to expand...
Click to collapse
I had the same issue with my first unit, did RMA and got second one. Second one had the exact same issue. Finally decided to get refund. The play store customer support said that there were few people reporting it already. This might be a design issue as well- the way device is tapered differently at the edges(backlight might not be aligned properly), two strong magnets near camera etc. Just speculating.
Dark patch here too. RMA process underway. 1/3 of screen has yellow tint. Noticeable when reading on white background. Annoyance.
boominski said:
Dark patch here too. RMA process underway. 1/3 of screen has yellow tint. Noticeable when reading on white background. Annoyance.
Click to expand...
Click to collapse
Keep us posted on the replacement device!
Same problem here. I received my Nexus 10 yesterday and notice dimming primarily (exclusively?) along the long edges. While reading a web page with a white background in portrait mode I found myself wondering if chrome was adding a gradient to the edges for some stylistic effect, but realized that made no sense. I observed the same problem with Firefox, and then I installed a screen testing app and observed the dimming with a solid white screen.
It sounds like this is probably a manufacturing/design error. Now I have to decide whether it's worth the rigmarole of exchanging the device, probably to no effect. I guess this is the risk you take when purchasing a device sight-unseen.
If you bought it from a store it would still be unseen, since it would be in the box. I had the same problem with the iPad 3. It took me three exchanges to get one with an acceptable screen. All of them had dark, blotchy, yellow patches. By all accounts it's due to the adhesive glue they use. We shall see what the replacement brings. Order is currently at the 'pending' stage.
I also have this on my screen. Right side when in portrait mode. You can't see it in landscape, which is weird. My wife and I have decided to keep it, though, as everything else about it is perfect. Plus, this defect, if you want to call it that, does not detract from our enjoyment and uses.
Sent from my Nexus 10 using Tapatalk HD
I don't have a dark patch on mine, I just received it yesterday.
boominski said:
If you bought it from a store it would still be unseen.
Click to expand...
Click to collapse
To clarify, I meant that I'd never had the opportunity to use *any* Nexus 10 in person. Had I done so, and noticed the dim edge, it would have at least raised the possibility that there was a design or manufacturing issue.
Speaking of which, I examined an in-store Nook HD+ display unit yesterday and what do you know: it had the same dim edge issue.
By the way, where did you hear about the adhesive glue explanation?
jmcharles said:
I also have this on my screen. Right side when in portrait mode. You can't see it in landscape, which is weird. My wife and I have decided to keep it, though, as everything else about it is perfect. Plus, this defect, if you want to call it that, does not detract from our enjoyment and uses.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
"Right side" doesn't really tell us anything haha.
eallan said:
"Right side" doesn't really tell us anything haha.
Click to expand...
Click to collapse
Very well. Same side as the camera.
Sent from my Nexus 10 using Tapatalk HD
jmcharles said:
Very well. Same side as the camera.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Mine has--I assume--the same dimness along the entire length starting about 1/4" from the bezel along the "top" camera edge. It is actually somewhat distracting when reading a book in portrait mode. If I flip the screen around so that the dimness is on the left edge, for some reason I find it much less annoying. Unsure if this is a warranty replacement issue though. I haven't found another Nexus10 to see in person yet.
deisner said:
By the way, where did you hear about the adhesive glue explanation?
Click to expand...
Click to collapse
It was all over the iPad forums when the iPad3 came out. Plenty of people with dodgy screens. Some reported success in leaving brightness turned up to max and plugged in for 24hrs etc to dry. But may have been placebo. It could also be an entirely different cause other than adhesive. After all, what do I know? In any case, mine's heading back, but the replacement is still stuck on 'pending'
I had a rare bit of luck. Somebody sat next to me on the bus yesterday evening and pulled out an oddly familiar black tablet. I explained the problem I was having and asked if I could examine his Nexus 10. His device had a perfect display, with no detectable dimming near the edges. So the issue appears to be a manufacturing defect, not a design flaw, and something that could in principle be solved with a replacement unit.
I called Google last night and have my RMA email. I'll ship it off this weekend.
deisner said:
I had a rare bit of luck. Somebody sat next to me on the bus yesterday evening and pulled out an oddly familiar black tablet. I explained the problem I was having and asked if I could examine his Nexus 10. His device had a perfect display, with no detectable dimming near the edges. So the issue appears to be a manufacturing defect, not a design flaw, and something that could in principle be solved with a replacement unit.
I called Google last night and have my RMA email. I'll ship it off this weekend.
Click to expand...
Click to collapse
I would love it if you would come back and post if the replacement has or does not have the issue.

[Q] Anyone else getting yellow spots on their screen?

Got my Nexus 7 when it launched, and I thought I'd been one of the lucky few with no defects whatsoever.
But about a week ago, on a really hot day, my screen started showing these yellow spots, most noticeable on a white background. After a bit of Googling, I've found it's really similar to the issues people had been facing with the One X's screen.
There are two spots, one in the top left, one in the top right corner when held landscape. Heat/gripping the tablet around that area makes the spots more yellow and more noticeable, and the only thing I've found that makes it go away is either letting it sit there, or to not touch those areas, or pressing down hard on the screen on these spots (but this only makes it go away for a few minutes).
Anyway, it's similar to the One X issue, so I'm assuming it's something to do with the glue between the digitizer and display melting. If it doesn't go away it looks like I'm going to have to get it repaired. :/
_
So is anyone else having this issue? I haven't seen many reports of it
I haven't seen this problem but it doesn't sound like it will just go away. I would try and get an RMA.
Sent from my Nexus 7 using Tapatalk 2

Who makes the screens

Hi,
I'm just wondering who makes the screens for the Nexus 7. Is it one manufacturer, or more than one? I bought a 32GB N7 a few weeks ago. Except for a little bit of screen lift on the right side, it's been fine. It's not enough for me to return it. But I also noticed that the screen was a bit yellow, with more yellow on the right side than the left.
Anyway, my wife really likes my N7 and her birthday is coming up, so I bought her one from the playstore. I took it out to set it up for her, and noticed that the screen is completely different. This screen is not at all yellow, and seems to be much more even than mine. But I've noticed that when light reflects off of it just right, I can actually see the web of sensors right below the glass. It's obviously most noticeable when it is off, but it can also be seen when it is on. It pretty much requires a light to be shining directly on it. On mine, if I look really carefully, I can see rows of little dots, but no web (not sure that web is the right word. Looks like a web). When off, if I reflect light off it indirectly, the LCD reflects back blue. On mine, it reflects back more greenish.
They both look exactly the same when viewing images. I can tell no difference at all. But like I said, when viewing white, mine is more yellow and uneven.
Anyway, just wondering if there are multiple manufacturers, and if not, what could account for the pretty big differences? As an iPad owner since the first one, I am used to multiple screen manufacturers.
Call the manufacturer ASAP mine had screen lift and i didnt notice until my screen randomly broke one day and the crack was right were the screen lift is. now the lower right portion of the touchscreen doesnt work and im using and external keyboard and touchpad. to answer ur question though i have no clue who makes them.
Sent from my Nexus 7 using xda app-developers app
This article say Hydis made the screen.
mobile.theverge.com/2012/7/3/3134540/nexus-7-ifixit-teardown
Sent from my LT18i using xda premium

[Q] G2 Screen issues?

I saw an interesting issue with 2 G2 Phones when I went to upgrade today and I wanted to see if others saw the same artifacts.
1.) When holding the screen under bright light, it looks like you can see "through" something and it appears like you can see a pattern of some sort either on the LCD itself or maybe some sort of polarizer. If this was the only thing I noticed it wouldn't have been an issue.
2.) When on a dark or black screen, you can see vertical "stripes" of dotted white lines. This was the deal breaker for me. I purchased the upgrade, they handed it to me and all I could see were these vertical stripes of white dots across the screen.
The other G2 did this as well. Were these a bad batch of G2s? Is this some sort of artifact of the IPS screen? I was coming from a Droid HD which had nothing of the sort but it isn't nearly as high resolution of a screen.
I ended up with a Note 3 because of this. It wasn't my first choice, but there was no way I could look at those stripes for 2 years!
Are any others seeing this artifact on the screen?
Thanks!
It's the digitizer. All G2's are that way I believe. Not a defect. Some phones you can just see it more than others.
OP let me get this straight, you don't like the phone because of the dot matrix you see when the phone is off and in direct sunlight?
You are right I couldn't live with looking at my phone while off for 2 years
Sent from my LG-D801 using xda app-developers app
shook187 said:
OP let me get this straight, you don't like the phone because of the dot matrix you see when the phone is off and in direct sunlight?
You are right I couldn't live with looking at my phone while off for 2 years
Sent from my LG-D801 using xda app-developers app
Click to expand...
Click to collapse
It's when the screen is BLACK or DARK while the screen is on. I think whomever suggested the digitizer is probably right.
One of the artifacts didn't really bother me, I was more so fascinated by the pattern than anything else. To see that one the light had to be intense and direct (screen on or off) so very low likelihood of that impacting day to day use.
The artifact that really bothered me was, for lack of a better explanation, the white dots on the screen that looked like backlight bleeding through tiny vertical perforations in the LCD panel. I'm sure that's not actually what it was, but that's what it looked like to me. I'll probably end up with a G2 in addition to the Note, but I wanted to know if the ones I looked at were part of a defective batch or not.
Thanks

Misaligned screen

So I have the edge since the 11th now. And every time I have the feeling that the screen is centered to the right side, I notice it extra with a case. As the area between the bezel and the screen is larger on the left side.
This afternoon I looked with an magnifying glass and indeed saw that this was indeed the situation. It is about 0.1 mm or so but oh so annoying. Luckily I can exchange it, however there will be only phones I stock around the 30th. Keeping mine thill then.
Are there others with the same issue?
The attached version is not my phone, but just an example to explain.
To better understand what i mean I attached a picture. I have the black version but you could see it as the black line on the right side of the phone is thinner than on de left, so the screen is essentially to far to the right..
not the best picture for judging...
But I know what you are talking, I have seen a few devices now and all of them were different in terms of screen quality and alignment!
for me, the worst problem is the uneven contrast (darker sides) on most of the screens. i own 3 devices now and all of them have display flaws. two suffer from a yellow tint when tilting, the other screen has a slightly darker left side... :|
TML1504 said:
not the best picture for judging...
But I know what you are talking, I have seen a few devices now and all of them were different in terms of screen quality and alignment!
for me, the worst problem is the uneven contrast (darker sides) on most of the screens. i own 3 devices now and all of them have display flaws. two suffer from a yellow tint when tilting, the other screen has a slightly darker left side... :|
Click to expand...
Click to collapse
I know. When my S6 comes back from warranty repairs I will try to make a picture. The S5 I have laying around can't focus clearly enough.
Well I hope I won't have a replacement with tint issues or such. Because my screen is, aside of the alignment, pretty perfect. Maybe I'm a bit nitpicky but I think that's justified with these kind of price tags.
I still have till the 30th to get used to it or exchange it. An order for a replacement has been made.
People complain about issues of screen color when tilting the device.. When are u ever tilting the device? U should be looking at it dead on anyways.
Honestly I don't see anything from ur picture, maybe ur just crazy.. If it is a little little misaligned who cares.. It's the curve part anyways..
Sent from my XT1575 using Tapatalk
StreetkillnHD said:
People complain about issues of screen color when tilting the device.. When are u ever tilting the device? U should be looking at it dead on anyways.
Honestly I don't see anything from ur picture, maybe ur just crazy.. If it is a little little misaligned who cares.. It's the curve part anyways..
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
The picture I used is just to explain what i mean with the black lines on my phone. Imagine that picture with no black line on the right of the phone, so the screen blends in with the white. And a bigger black line on the left.
That's what i have, but my phone is black so i cant put it on a picture to explain it.
I can really only tell in a dark room, but there is ever-so-slight light leakage where the glass meets the metal on the bottom of my S7 Edge. I see the slight leakage on the bottom-left and bottom-right. Doesn't bother me much, maybe a little, but my experience with smartphones is you'll be lucky to find one with absolutely flawless everything including screen alignment. It's often not worth exchanging for a new one, which may have other issues. Plus there's the whole issue of setting the phone up from scratch again. My device seems to be working fine (this is my 5th day with it) so far, so I won't be exchanging it.
After reading this thread I checked mine and its is misaligned like you described. I then went to Samsung and they checked and said that its normal. Now that I see it, its driving me crazy.
Sent from my SM-G935F using Tapatalk
Same
Same **** with me. My screen is also misaligned and its driving me nuts with this phone price i dont know what to do about it. I have s7 edge btw same **** all over with the s6edge. I really didnt notice it when using the phone. I noticed it when im checking out the phone looking how pretty it is then when i turned on the screen i noticed that the left side of my screen has a thinner black bezel and when i look on the right it has a little bitty gap.

Categories

Resources