[Q] Low Speaker volume in Google Video chat - Nexus 4 Q&A, Help & Troubleshooting

Today I tried to use Google Talk and Google+ to video chat with a few different friends. The video was fine, but I could barely hear them at all. They could hear me fine, except my friend who also has a Nexus 4. I had the volume all the way up of course and it was pushing through the speakerphone speaker. I finally couldn't stand it anymore and tried Skype and the volume was just fine. So it seems to be only Google applications.
I did some research online and it looks like a lot of people have had similar issues but they're always on forums for a specific phone, so everyone thinks it's just their device.
Has anyone had the same issues with their Nexus 4 or a different device?

I have this too. Even with earphones in I can't hear the other person.
Hope they fix it.
Sent from my Nexus 4 using Tapatalk 2

Related

[Q] Mic volume

I am having issues with the mic on the iconia. Volume is pretty low. While using gtalk the other side can barely hear me. Has anyone else been experiencing this?
Same here. Testing Fring and using the built-in mic or a headset mic, it is impossible to hear what I am saying. There is no mic adjustment in the Fring app and I can't find one in the tablet settings? Am I missing something that should be very obvious? How do you adjust microphone senstivity?
same problem with gtalk. It's sometime hard to hear what I say
I ve been having the same issues with gtalk. Havent tried any other voip app yet.
Mic works fine in voice recording apps though, so it can't be hardware related.
Maybe honeycomb issue??
Where are the mics?
i think the mic is atthe top of the screen in the crack dead center .click the vol up and click on the/pop up the middle i think is the mic volume .if/im/wrong sorry
I have the same problem on my galaxy tab 10.1 but mic volume seems low on all apps.
Just got the a500 and have experience similar results, mic volume is extremely low.
I have tried it with various voice apps, including gtalk, voice recorder, camcorder, etc, and the voice is really low.
Im begining to wonder that this is a hardware issue.
Is this issue consistent with all a500s? or only some models?
My mic is so low volume as to be virtrually useless. I tried plugging in an external mic and that was slightly better but not enough.
When using the voice recorder app I notice that the meter hardly moves off the stop, something wrong here.
I wonder if this issue is more common than it should be?
http://forum.xda-developers.com/showthread.php?t=1162054
But some people here have said their mic is fine. I am going to check a few out in the shops and see if they are any better. Really, at the moment it's not suitable for skype or google talk which is what I got it for.
I still think its a honeycomb noise canceling issue. Plug In headphones while u record and u will see the difference.
I bought a second A500 yesterday and the microphone records my voice far better than the unit I've had for almost 2 weeks. With the old unit I can barely hear what I speak, but the new one I can hear myself clearly. Manufacturing date of the old one is may, the new one is manufactured in april. It did not get the 3.1 update yet so it's still running stock 3.01. One other thing I like about the new one I just got is that the volume buttons work a bit easier and don't require as much force to push them down.
Rob
silverball.slayer said:
I bought a second A500 yesterday and the microphone records my voice far better than the unit I've had for almost 2 weeks. With the old unit I can barely hear what I speak, but the new one I can hear myself clearly. Manufacturing date of the old one is may, the new one is manufactured in april. It did not get the 3.1 update yet so it's still running stock 3.01. One other thing I like about the new one I just got is that the volume buttons work a bit easier and don't require as much force to push them down.
Rob
Click to expand...
Click to collapse
That's the key right there.
It's a software problem not a material one.
I experienced the exact same thing as you.
Bought a new tablet and tested the mic with stock 3.0.1. The volume was fine.
Updated to 3.1 and the volume was very low.
Well, my mic sucks in a big way. I tried many times to use google talk, tango and so on with horrible results. I have to yell like crazy and they can barely hear me.
So... as a lot of ppl are complaiing and it's a software problem, is it possible they do nothing to solve it????? It shouldn't be that difficult...
dominuspaulus said:
I am having issues with the mic on the iconia. Volume is pretty low. While using gtalk the other side can barely hear me. Has anyone else been experiencing this?
Click to expand...
Click to collapse
I opened up my acer and moved the microphone to the front because before when recordingi couldnt catch a sound coming from recording eg. a person talking.
Now I can at least hear the voices of the people im filming.
For gtalk and skype and stuff i use a headphone set with a mic via the headphones jack, much nicer.
Cheers!
Johnny0906 said:
I opened up my acer and moved the microphone to the front because before when recordingi couldnt catch a sound coming from recording eg. a person talking.
Now I can at least hear the voices of the people im filming.
For gtalk and skype and stuff i use a headphone set with a mic via the headphones jack, much nicer.
Cheers!
Click to expand...
Click to collapse
You don't say things like these and not tell us the how's and the what's. For example, what headset did you use? How did you move the mic to front?
BTW, I'm on 3.1 and have never had an issue with the mic. Just did a recording while I was driving and talking. Still sounds pretty good to me.
goodintentions said:
You don't say things like these and not tell us the how's and the what's. For example, what headset did you use? How did you move the mic to front?
BTW, I'm on 3.1 and have never had an issue with the mic. Just did a recording while I was driving and talking. Still sounds pretty good to me.
Click to expand...
Click to collapse
There is actually a thread further back if you bother to look that I opened and described everything and also uploaded a video to see the mic improvement.
Edit: Here is my thread, http://forum.xda-developers.com/showthread.php?t=1169050
Edit: Headset I used is a brand called EXIBEL Art.no 38-4061, cheap and works PERFECTLY I can hear and be heard as if in the room.
same issues. Sound seems to just stop as well after I use camcorder
Mine works well on any app except gtalk. Although I recently installed voodoo on my rooted Galaxy Tab 10.1 and the mic adjustments helped. Without Voodoo I usually just plug in headphones when I use gtalk and that solves the issue 100%.

Mic issue? (muffled in video/audio chat).

Anyone experience any issues with Nexus 10 and its mic? I tested google voice and video chat with couple different people and they all had hard time hearing me. I had to talk louder than usual or even almost scream for them to hear me. They're reporting it always sounds muffled or the audio cuts off.
The video feed is coming in fine and I know my network connection isn't an issue. Wondering if anyone else is having similar issue and whether I should contact Google for a replacement.
Thanks!
Edit: Seems like I was able to figure out the issue. I removed the back panel and tested it and the audio is coming through fine. It seems the cover isn't aligned properly over the mic hole. I contacted Google and am getting it replaced.
bkforyou said:
Anyone experience any issues with Nexus 10 and its mic? I tested google voice and video chat with couple different people and they all had hard time hearing me. I had to talk louder than usual or even almost scream for them to hear me. They're reporting it always sounds muffled or the audio cuts off.
The video feed is coming in fine and I know my network connection isn't an issue. Wondering if anyone else is having similar issue and whether I should contact Google for a replacement.
Thanks!
Edit: Seems like I was able to figure out the issue. I removed the back panel and tested it and the audio is coming through fine. It seems the cover isn't aligned properly over the mic hole. I contacted Google and am getting it replaced.
Click to expand...
Click to collapse
So does it work now? My friend has just got one and whenever he calls me on Google Hanouts, his audio works for a few seconds, then gets muffled and choppy - I can't understand him at all......

Low microphone volume?

Does anyone else have the person they are talking to mention how low you sound to them when speaking on the phone?
It seems like I have a low microphone on my nexus 4, unless the phone is directly in front of my mouth the person can't hear me clearly, I'm thinking it might be hardware but I know with some phones this can be corrected with a custom driver that makes the microphone more receptive
Is there an app or setting that I can use that would disable noise cancellation in case that's what causing my mic to make me sound low?
mastrgamr said:
Does anyone else have the person they are talking to mention how low you sound to them when speaking on the phone?
It seems like I have a low microphone on my nexus 4, unless the phone is directly in front of my mouth the person can't hear me clearly, I'm thinking it might be hardware but I know with some phones this can be corrected with a custom driver that makes the microphone more receptive
Is there an app or setting that I can use that would disable noise cancellation in case that's what causing my mic to make me sound low?
Click to expand...
Click to collapse
Actually I have the exact same problem - not sure what we can do to fix it.
If I crank up the volume fully it appears to -sometimes- solve the low audio problem.
_stefans_ said:
Actually I have the exact same problem - not sure what we can do to fix it.
If I crank up the volume fully it appears to -sometimes- solve the low audio problem.
Click to expand...
Click to collapse
if it -sometimes- solves the problem then it might be a software bug. i hope some dev can be notified of this. have you tried a different ROM? if yes, have you notified the dev of the ROM?
Jamal Ahmed said:
if it -sometimes- solves the problem then it might be a software bug. i hope some dev can be notified of this. have you tried a different ROM? if yes, have you notified the dev of the ROM?
Click to expand...
Click to collapse
Its actually on stock, so I just rooted it, and will try with a different rom shortly.
Same thing here.. Sometimes they hear me, sometimes they don't even during the same call..
I'm starting to think the noise cancellation is playing some tricks.
While driving home this afternoon I was on headset on the freeway, where those I talked to could barely hear me.
Unplugged my headset (klipsch s4 image ii), and sound was good. After a while I plugged headset in again, still bad.
When coming off the freeway I kept the headset on while talking - and all of the sudden it was crystal clear (using the words of the guy I talked to at the time). At the same time I noticed that I had no data (outside even edge coverage), don't know if that is related or not.
Is there some way we could experiment / disable or tweak the noise cancelling?
Ps: I have had the same issues without headset also, so definitely something general software things going on
Sent from my Nexus 4 using xda premium
_stefans_ said:
Its actually on stock, so I just rooted it, and will try with a different rom shortly.
Click to expand...
Click to collapse
I had the same setup. I am using the Xylon (stable) 15 ROM for several days now, and SO FAR I think the microphone reception is better. I haven't heard complaint from the person I speak to on the regular. *cross fingers* hope it's 'fixed' in some way.
equi said:
Same thing here.. Sometimes they hear me, sometimes they don't even during the same call..
Click to expand...
Click to collapse
That's exactly how my phone was as well. I would be on one call for a while and all of a sudden out of nowhere the person I'm speaking to says I sound like I'm speaking across a room and I'm like 'wtf happened? I haven't changed positions since I started talking to you!'
I did a little testing with the person I was speaking to as well, to test the microphone receptiveness and the mic seems to pickup my voice better, I wasn't speaking directly into the mic and they said they heard me fine.
_stefans_ said:
I'm starting to think the noise cancellation is playing some tricks.
While driving home this afternoon I was on headset on the freeway, where those I talked to could barely hear me.
Unplugged my headset (klipsch s4 image ii), and sound was good. After a while I plugged headset in again, still bad.
When coming off the freeway I kept the headset on while talking - and all of the sudden it was crystal clear (using the words of the guy I talked to at the time). At the same time I noticed that I had no data (outside even edge coverage), don't know if that is related or not.
Is there some way we could experiment / disable or tweak the noise cancelling?
Ps: I have had the same issues without headset also, so definitely something general software things going on
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I have a sneaking suspicion It might have to do with the noise cancelation as well, I think on paper whoever designed that feature on the phone thought it would be cool but it doesn't seem to be panning out too well. I've read somewhere on this forum about how to increase microphone volume and cancel the noise cancellation using the Terminal Emulator app and/or the phone's dial codes (#*#*some sumbers*#*#).
I have the same earphones (no mic attached) and I have similar experience but I haven't taken note of it like you have since 95% of the time I have my headphones in the phone.
I also want to mention a little trick that I think seems to work when on calls. Whenever I turn the phone over, screen facing opposite of me, I hear less complaints of me sounding too low to the other person. Maybe it's doning something... i dont know.
Same issue - with headset only though
I have the same issue, people really struggle to hear me on conference calls (which I spend a lot of time on), so I have to hold the mic in front of my mouth to speak which gives awful sound quality. I don't have this issue when not using a headset (phone mic works fine).
Nexus 4 + Klipsch s4a = really quiet mic, people can't hear me at all.
Nexus 4 = No problem, phone mic works.
Note - music playback is fine, no issues there.
My klipsch headphones worked fine on my GNex, no issues, so I don't think it is a problem with them. It has been an issue from the moment I switched to a Nexus 4. Have also tried other headset (samsung one that came with Gnex) - and have the same issue of sounding very quiet on the headset mic.
I did wonder if it was an OMTP vs CTIA issue, but the button on my headset works fine to answer/hangup/skip tracks/open voice search etc. so I don't think it is that.
I also tested with another Nexus 4 handset using Soundmeter and got very similar results on both handsets, suggesting it isn't a handset issue (though not a very scientific test).
Does anyone have any ideas?
Just In Phone Calls?
Hi Folks,
Is this mic issue just related to phone calls?
I'm using the latest CM10.1 nightly build and my mic is useless for phone calls.
However, Google's voice search works just fine and if I record a video my voice is recorded just fine.
I could be wrong but I suspect the Nexus4 can not use the phone jack for incoming audio.
In my opinion when one plugs a headset into the audio jack the Nexus4 camera microphone
becomes activated, not the headset one. And the Nexus4 cam mic is really bad.
Again, I might be completely wrong. (I hope)
---------- Post added at 04:02 PM ---------- Previous post was at 03:59 PM ----------
Ord Mandrell said:
Hi Folks,
Is this mic issue just related to phone calls?
I'm using the latest CM10.1 nightly build and my mic is useless for phone calls.
However, Google's voice search works just fine and if I record a video my voice is recorded just fine.
Click to expand...
Click to collapse
OMG you have it reversed. What a mess!
I have yet to see Google Search understand anything I say and video sound is horrible. Call audio is great.
Hi guys - I am on stock android - same issue on 4.2.2 as on 4.2.1.
This isn't just related to phone calls, same issue on google search. I tested headset mic pickup volume when speaking normally with Soundmeter - around 35-40dB (what it calls a quiet whisper at 3ft to quiet residential area, Park).
I also tried moving the headset mic closer and further away from my mouth with the phone in the same position - with the headset mic virtually touching my lips it went to about 60 dB (normal conversation at 3ft) - so it does seem to be related to the headset mic. I can only guess it is either a dodgy connection in the handset or some noise cancelling functionality that is cancelling out my voice!
Any ideas or thoughts greatly appreciated
OMG you have it reversed. What a mess!
I have yet to see Google Search understand anything I say and video sound is horrible. Call audio is great.
Click to expand...
Click to collapse
Darn it!
I knew I was an outlier.
No way I'm getting a fix for my issue then
Anyone figure out a fix? I'm having similar issues with my microphone.
Hooked as bluetooth device in my vehicle, other end hears me fine.
On phone call using speaker phone, other end hears me fine.
On phone call WITHOUT speaker phone, other end cannot hear me at all.
Using a sound recording app to record voice, playback of the recording I can hear my voice faintly if I was YELLING during the recording.
Shazam/Soundhound apps do not work.
I am rooted on rasbeanjelly/trinity kernel. I have to say this issue started a few days ago when I have done no changes to the phone. Already running the rom/kernel for weeks.
I've tried flashing back to stock rom/kernel and the same problems persist.
Any ideas?
akira112 said:
Anyone figure out a fix? I'm having similar issues with my microphone.
Hooked as bluetooth device in my vehicle, other end hears me fine.
On phone call using speaker phone, other end hears me fine.
On phone call WITHOUT speaker phone, other end cannot hear me at all.
Using a sound recording app to record voice, playback of the recording I can hear my voice faintly if I was YELLING during the recording.
Shazam/Soundhound apps do not work.
I am rooted on rasbeanjelly/trinity kernel. I have to say this issue started a few days ago when I have done no changes to the phone. Already running the rom/kernel for weeks.
I've tried flashing back to stock rom/kernel and the same problems persist.
Any ideas?
Click to expand...
Click to collapse
Just an update, I unrooted and reverted back to stock and the problem went away, so it was defnitely a software issue. Will be trying other roms/radios/kernels and see if the problem comes back.
I was on rasbeanjelly 4.2.2/trinity
akira112, did you get any success with your experiments?
Guys, is there any progress / comments regarding this issue?.. Microphone itself works fine when recording the voice with some app, but during the voice calls it is the mess...
My Nexus 4 is two months old and is being returned to Google due to the microphone constantly cutting me out on calls to business clients. I've tried every trick from sound apps to custom roms. No joy. I'm hoping my replacement doesn't have the same problem (although given the sheer number of postings on this issue, I suspect a Nexus 4 design flaw)...
Hello
Is there any solution to low microphone volume problem?
I have been using my N4 for a week and some people complain about my voice's volume. There was no such problem with my previous phone (Defy). There is no difference whether I use phone's mic or bluetooth headset.
My Nexus runs CM10.1 with Franco kernel.
Also keen for a solution
I just returned my first N4 due to the speakerphone cutting out after a minute or two, and getting stuck in non-speakerphone mode.
The replacement seems to not have this issue, which is nice.
But now people are telling me they can hardly hear me. It happens both with normal mode and speakerphone mode.
Ridiculous.
I will be calling Google tomorrow to see what they say, but I am not going to hold my breath for a decent response. Judging by the number of people reporting this issue online, it's not something Google has a solution for.
If anyone figures this out, I'd love to hear about it.
Have sent mine for repair because of this problem. People told they could not here me well.
Skickat från min GT-I9305 via Tapatalk 2
I have the same issue, couldn't fix it but what I noted was that any mic gain adjustments I made only applied to the phone's mic not the headset mic. That means that there is something else that modifies the headset mic, but I do not know.

Hangout Seriously needs fixing

So the Nexus 10 should be a good device for making Google Hangouts calls or Google Talk. But every time I use it I get such a bad experience.
I want to use the speakers on the device but when I do either the other side cannot hear me or they get an echo, or sometimes I just cannot hear them. If I use head phones it is fine, but that is not the point. Does anyone else have the same problem?
springy said:
So the Nexus 10 should be a good device for making Google Hangouts calls or Google Talk. But every time I use it I get such a bad experience.
I want to use the speakers on the device but when I do either the other side cannot hear me or they get an echo, or sometimes I just cannot hear them. If I use head phones it is fine, but that is not the point. Does anyone else have the same problem?
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Click to collapse
I don`t think it a softwarebug, i think it's a hardwarebug. Try any software, where you choose front and rear mic, and you will see, that the front mic record really bad quality and extream weak. good luck...
I don't think it is. When you search using voice it is perfectly fine. Whenever there is any type of sound coming out of the device speaker it is somehow inputting that into the microphone and that this something which a software update can sort out.
Another work around is to attach a loud speaker through the 3.5mm jack. When you do that you do not get an echo being presented back to the user you are talking to.
Sent from my Nexus 10 using xda app-developers app
springy said:
I don't think it is. When you search using voice it is perfectly fine. Whenever there is any type of sound coming out of the device speaker it is somehow inputting that into the microphone and that this something which a software update can sort out.
Another work around is to attach a loud speaker through the 3.5mm jack. When you do that you do not get an echo being presented back to the user you are talking to.
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
I obtain a similar result as you. Not exactly the same. When I hear some body througt hangout-gtalk I hear him faltering and with very low sound. The work arround I did is:
It's behaviour is the same with gtalk video call.
With Skype works perfectly, so it isn't hardware issue. Please try it to corroborate. In didn't try with Tango, we should.
With headphones works perfect bidirectionally, but it demostrates nothig i think.
I think the problem is on echo cancelator applied on these apps.
What is your oppinion?
The geniuses at Google have the rear microphone as the default microphone for skype and hangouts...
We have an open ticket for it on the support pages, but they never fixed the issue in 4.2.2
cb3ck said:
The geniuses at Google have the rear microphone as the default microphone for skype and hangouts...
We have an open ticket for it on the support pages, but they never fixed the issue in 4.2.2
Click to expand...
Click to collapse
But with skype works right for me, and you? Could you please attach link about your ticket to have a look.
I hope with new Key lime prime they do a apps comunication unification and fix it.
Tango is not working for me. Very choppy receiving audio and sending it back. Almost like a real bad speakerphone where the two callers are always "stepping on" each other.
This is my second N10 and I recall the first one working much better with Tango. I also added a case to this one when I got it, so maybe that's impacting it as well?

NOTE 4 SM-N910F Low microphone sound

Hello, I have a major issue with my note 4 where the microphone sound is very very quiet when trying to voice call on skype, messenger, voice recording app thats built in the phone, absolutely anything that does voice only, but as soon as i do video, video call, snapchat video, video camera, etc its loud. I have looked online and many tell me to go into the secret menu but none of the codes work so I have drawn a blank.
If anyone has the solution to increase the microphone volume just as its default state without needing to be on video it would be very appreciated. Ive tried many of the secret menus just cant find anything that has the specific one I need. (Ive looked everywhere online yet to no avail)
Thank you
same issue since first month u just have to clean the two little holes near the charger
ale82to said:
same issue since first month u just have to clean the two little holes near the charger
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Click to collapse
Yep they get filled with dust and dirt. Just use a nidle but dont push to hard:good:

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