[Q] N4 on AT&T - no voicemail? - Nexus 4 Q&A, Help & Troubleshooting

Moved from an iPhone to the N4 on AT&T about a month ago. Until today I did not realize that the voicemail feature does not work (might be a blessing in disguise ). I do not use any app for visual voicemail though that's how the iPhone worked. I tried dialing 1 for voicemail and AT&T prompts me to enter my voicemail number, I enter my mobile phone (10 digits) and it says "invalid mailbox number" or something to that effect. I suspect it's because it used to work differently on the iPhone. Also if I call my cell from a different phone it just rings and rings, it never goes to voicemail, so I guess I have no voicemail service.
Anyone know how to get it to work or should I just get the AT&T visual voicemail app from the play store and hope that works? I know, last resort is to call AT&T, which I try to avoid if possible.

sirxdroid said:
Moved from an iPhone to the N4 on AT&T about a month ago. Until today I did not realize that the voicemail feature does not work (might be a blessing in disguise ). I do not use any app for visual voicemail though that's how the iPhone worked. I tried dialing 1 for voicemail and AT&T prompts me to enter my voicemail number, I enter my mobile phone (10 digits) and it says "invalid mailbox number" or something to that effect. I suspect it's because it used to work differently on the iPhone. Also if I call my cell from a different phone it just rings and rings, it never goes to voicemail, so I guess I have no voicemail service.
Anyone know how to get it to work or should I just get the AT&T visual voicemail app from the play store and hope that works? I know, last resort is to call AT&T, which I try to avoid if possible.
Click to expand...
Click to collapse
You need to call att and tell them you are no longer using an iPhone. Voicemail is set up in a special way specifically for the iPhone, at least on att it is. I had to do the same thing a couple years ago when I moved to the first galaxy s. It's stupid.
Sent from my Nexus 4

Endoran said:
You need to call att and tell them you are no longer using an iPhone. Voicemail is set up in a special way specifically for the iPhone, at least on att it is. I had to do the same thing a couple years ago when I moved to the first galaxy s. It's stupid.
Sent from my Nexus 4
Click to expand...
Click to collapse
Ah, thanks. People in the community know more than AT&T of course When I called them to get the data going on my N4, they first put me on some Blackberry plan that stopped working after a day. It took another call to get provisioned for the "phone" APN. You'd think that they should have noticed I no longer have the iPhone and they would have fixed my voicemail too...
So getting the AT&T Visual Voicemail app won't help if my voicemail is setup for iPhone right? What's interesting is that calls to my mobile just keep on ringing, they don't go to any voicemail, iPhone or otherwise. I guess somehow the system knows I don't have an iPhone, but it doesn't do anything to fix it.

Google Voice
You should just install the Google Voice app and follow the setup instructions, it's much better than visual voice mail

sirxdroid said:
Ah, thanks. People in the community know more than AT&T of course When I called them to get the data going on my N4, they first put me on some Blackberry plan that stopped working after a day. It took another call to get provisioned for the "phone" APN. You'd think that they should have noticed I no longer have the iPhone and they would have fixed my voicemail too...
So getting the AT&T Visual Voicemail app won't help if my voicemail is setup for iPhone right? What's interesting is that calls to my mobile just keep on ringing, they don't go to any voicemail, iPhone or otherwise. I guess somehow the system knows I don't have an iPhone, but it doesn't do anything to fix it.
Click to expand...
Click to collapse
The at&t VVM app won't work on the N4 as it's not one of the phones that the app supports. Just get Google voice and let that be your VVM. It's much better than the crappy at&t app (I used it on my vivid...)
Sent from my Nexus 4 using xda premium

Thanks everyone for your help. I called AT&T and got the VM going, old school long press "1". Good enough for now. Not a big VM user, took me almost a month to notice the voicemail was not working on my N4
Yes, I know about GV and I might actually port my mobile number to GV soon.

Mine sure as hell works. Got the nastiest voicemail ever from my ex. Blessing in disguise is right.

Funny thing is AT&T told me my voicemail service "expired". Gotta check the expiration date next time

Related

Change/ Forward voicemail number?

Hi all,
I've recently been lucky enough to get an invite to Google Voice, and as such, I'd like to use it as my primary voicemail. I know how to change the Speed Dial setting so I can dial 1 and get to my GV messages, but I'd like to set up call forwarding or something similar so that anyone who calls my 'old' (original) phone number is sent to the GV number when I don't answer.
Please see this article to see what I'm talking about:
http://www.engadgetmobile.com/2009/...ice-to-add-visual-voicemail-to-your-g1-dream/
I know that WM6 doesn't have an app for GV just yet, and I'm content to receive text messages for now. Is it possible to modify my voicemail functionality in this way? For reference, I'm using Sprint on a Vogue (with VetVito's ROM, but that shouldn't matter here).
Thanks!
Nevermind... on Sprint, this is done through setting up "Forward when busy" and "Forward when no answer" with customer service, and it carries a per-minute fee for each use. No way I'm shelling out 20 cents per minute for voicemail. Oh well...
If you are persistent enough and get to the right tech level, they will do it for you in the system. I basically had a lot of trouble doing the *7XXX thing (can't remember the code anymore) and finally got to a tech who told me that when your calls go to sprints voicemail, it is basically a call forward to a different number, just handled internally. So he changed the number in the internal system to my voicemail service (phone fusion, I'm on the android OS) and viola, call forwarding for busy and no answer calls with no charge!
It will probably take a few calls and some time, but it is possible. I would also suggest searching for and signing an online petition to sprint to discontinue this charge. Apparently they are the only US carriers who charge for this. with google voice coming, it's just not a good thing.
I'm on Verizon and I just have to dial *72+the number I want calls forwarded to and they just go to that number. The only issue is that it causes me to lose the free mobile 2 mobile calls because I get connected to my Google Voice account.
I called five times. Each time the answer was the same (in varying degrees of smarmyness and friendliness): We used to change the voicemail number for people, and we can still do it, but aren't allowed to.
No ifs, ands, or buts.
Every one of them tried to sell me on call forwarding at 20 cents per minute. Each time I explained that if I got only one message per day, at a minute or less, that'd be an extra six bucks on my bill. Personally, it'd be much higher.
So, much as I love my Vogue, the combination of their 'anti-Android' policy and intentional incompatibility with third-party voicemail systems means that I'll be looking for a new provider when my contract is up. Maybe I'll port my number to a shiny new myTouch 3G.

Google voice

Anyone had any issues with google voice? I have had phone calls not come through every so often, and contacts not blocked end up in the spam folder. Only fix I found was to deactivate my Sprint number and re-activate it 15 mins later on Google Voice. Friend has a Nexus S 4G and can not contact her unless I have google voice activated and even then it will go back and some contacts. If anyone has issue like this let me know.
i never really had an issue with google voice, but whenever i did have some sort of issue the first thing sprint reps would ask is "are integrated with google voice?" seems like they want to blame that first for any tech problems.
i got a new ns4g yesterday and decided ditch googlevoice, the novelty has worn of for me
Canadians' reply to American question
G'day,
You asked about Gvoice problems.
Not sure if your situation can be considered contextually similar to mine as I am doing a bit of trickery to be able to use the voicemail section from Canada.
The relevant problem for me is similar to your spam thing. Very rarely, and randomly to boot, voicemail left for me will vanish ... I only know it was left for me because the leavers informed me. No hint whatsoever that it ever happened.
Aside from that its been good to have a voicemail that can SMS me, transcribe to text and just overall be what I thought my OVERPRICED carriers voicemail should be. Already pay far too much for cellular anything in my opinion.
floydlloyd said:
G'day,
You asked about Gvoice problems.
Not sure if your situation can be considered contextually similar to mine as I am doing a bit of trickery to be able to use the voicemail section from Canada.
The relevant problem for me is similar to your spam thing. Very rarely, and randomly to boot, voicemail left for me will vanish ... I only know it was left for me because the leavers informed me. No hint whatsoever that it ever happened.
Aside from that its been good to have a voicemail that can SMS me, transcribe to text and just overall be what I thought my OVERPRICED carriers voicemail should be. Already pay far too much for cellular anything in my opinion.
Click to expand...
Click to collapse
Please let us know how you managed to get it working in canada
Sent from my Nexus S using XDA App
I'm not sure how he does it but I have my Nexus on Boost and supposedly you can't use Google Voice mail on a prepaid service but mine works. All I did was go through the setup on the google voice app and set it to be my voice mail...I didn't set up anything through the online settings from my computer. But the funny thing is if I reject a call myself it will send it to my Boost voicemail....if I let it just ring out, it will go to Google Voice mail. Don't know if that helps in your case but it works for me.
Story of the guy who thought in circles !!!
asb123 said:
Please let us know how you managed to get it working in canada
Click to expand...
Click to collapse
Well ... Joke was on me !!
At first I thought I had discovered the Holy Grail ... (fool ... I am I am) I erroneously thought that I could beat the system by forwarding unanswered / phone off type calls to Google Voice, then use "Google Voice Callback FREE" app to "intercept" the "outgoing" forwarded call.
Damn ... worked really well in my coupla tests with friends etc but I quickly realized, once my online call log was posted (roughly 3 hour wait plus or minus) I was essentially just calling Google Voice using INTERNATIONAL LONG DISTANCE ... not good, I was prepared to eat the coupla minutes there, so not ready to fall on sword or anything just yet LOL
( Must have been on some heavy drugs 'cause I never stopped to realize that the forwarding is out of my hands and done at the carriers end FIDO.ca in my case)
Unless there is a way to do forwarding LOCAL to the phone or maybe have it answer THEN redirect the call using tasker or some other programmatic method I think I'm stumped ... of course I'm stumped just like the rest of us Canucks. LOL
I have a long distance plan that gives me free minutes to the US that I never use ... tried setting my voicemail # in Android to dial it ... then pause (tried comma and semicolon) then dial my Gvoice number ... No go there ...
Aaaaaargh ... lotta wasted time really without thinking it thru b4 hand AND here I was thinking that I had figured it out, so I posted that yesterday.
So out of all this blah blah blah Coupla questions
1. Is the forwarding TRULY out of my hands and done at the carriers end?
2. is there SOME way I can redirect incoming unanswered calls locally on my phone so that "Google Voice Callback FREE" app can intercept it?
Sorry to get any hopes up with my "genius" non-discovery
Floydlloyd
budphone.ca cheesy interface with ads BUT voicemail & Canadian Long Distance free
Me again,
For those too cheap ...like myself, to pay even more for voicemail. I got this in a tweet a while back and ignored it thinking I could get the Gvoice thing going "somehow".
budphone(dot)ca
Labatts breweries wants our "consumerist" attention so thru freephoneline.ca they are offering this ... get a phone number and long distance calling to many cities in Canada + voicemail + forwarding to normal phones + coupla other things ... go see if you're interested. I dont work for BUD or Labatts BTW. I just like the free voicemail ...1 day only so far.
I signed up and it is OK for me for now. I really only wanted the voice mail. It does give me an alternate phone number too ... without affecting my current FIDO cell plan.
I already have long distance at $.25 per call in North America no matter how long the call is ... (dial a number ... pause ... dial target number. Works on cellphone homephone etc.
I haven't left it off the hook for days or anything to see if the "no matter how long the call is" thing is true, but hours on end is no problem.
This was called talk 25 with win-tel who now seems to primus.ca and it seems they've abolished that SUPER deal except for grandfathering AFAIK You can look there too to see if they offer any killer deals.
Whew ... lotta babbling there ... but might spark some Ideas perhaps?
Floydlloyd
Google Voice is available in Canada at the 403 (Calgary, AB) area code. Google will let you set it up if you sign up over a vpn. Buy yourself a cheap DID.

People cant leave me voicemail while Im roaming...

Whenever I roam at work and people call, they say it just rings and rings and wont let them leave a voicemail for me. Im using roam control to force roaming otherwise I get no signal at all
Anyone know what could be wrong?
I also used a google voice number as well and tied that into my account, but deactivated it a few months ago since I didnt like it. Im not sure if that messed anything up either?
redspeed said:
Whenever I roam at work and people call, they say it just rings and rings and wont let them leave a voicemail for me. Im using roam control to force roaming otherwise I get no signal at all
Anyone know what could be wrong?
Click to expand...
Click to collapse
Are you allowing data when roaming? I think visual voicemail used data to deliver the message.
Edit: Sorry, didn't read carefully. Nevermind.
poit said:
Are you allowing data when roaming? I think visual voicemail used data to deliver the message.
Click to expand...
Click to collapse
He's not talking about getting them, he's talking about people not being able to leave them. I haven't heard of this before, but I'm guessing it has something to do with Google Voice, and not just that you're forcing roaming.
Sprint had outages here in Phoenix. My gf called me and could not get the option to leave me a voicemail either. Sucks when you're waiting for a call about a job.
Sent from my SPH-D700 using XDA Premium App
Turns out it was not just while roaming, people could not leave me a voicemail at all.
When I linked my google voice account to sprint, it deleted my sprint voicemail due to a glitch. When I deactivated google voice, my sprint voicemail remained deleted.
I had to call in several times for them to reactivate my voicemail for me.
FYI be careful if you use the google voice link feature.
redspeed said:
Turns out it was not just while roaming, people could not leave me a voicemail at all.
When I linked my google voice account to sprint, it deleted my sprint voicemail due to a glitch. When I deactivated google voice, my sprint voicemail remained deleted.
I had to call in several times for them to reactivate my voicemail for me.
FYI be careful if you use the google voice link feature.
Click to expand...
Click to collapse
It's not the google voice. It's the network. I havent been able to call out or make a call from home in 4 days now. When my girlfriend called me from work today she could not even get my voicemail. Thank you Sprint and stupid iPhone users.
MikeyLee said:
It's not the google voice. It's the network. I havent been able to call out or make a call from home in 4 days now. When my girlfriend called me from work today she could not even get my voicemail. Thank you Sprint and stupid iPhone users.
Click to expand...
Click to collapse
I think in this case it was google voice since I used it briefly last month, and thats when the voicemail issues started. A lot of people were telling me they couldnt leave voicemail but i didnt think much of it at the time. When I talked to sprint they told me my voicemail was deleted from my account at the same time I started google voice so it cant be a coincidence.

Verizon wifi texting

Is there a way to wifi text from a rooted Verizon phone and keep your normal phone number?
there was another member asking this question in another thread that was long and i cant remember where it was located but the short answer is no. there are options like Google Voice and other messaging apps that will easily work with Wifi only reception but not the phone app. i know Tmob offers this function but Verizon does not yet.
fletch33 said:
there was another member asking this question in another thread that was long and i cant remember where it was located but the short answer is no. there are options like Google Voice and other messaging apps that will easily work with Wifi only reception but not the phone app. i know Tmob offers this function but Verizon does not yet.
Click to expand...
Click to collapse
Thats kind of what i thought. The reception on the note 3 is no where near as good as my droid razr. My business is in a fairly weak cell area and i normally can't get a text to send from my normal indoor spot with my note. People can be sitting right next me with their other brand phones and send and receive text any time they want.
jjewell said:
Thats kind of what i thought. The reception on the note 3 is no where near as good as my droid razr. My business is in a fairly weak cell area and i normally can't get a text to send from my normal indoor spot with my note. People can be sitting right next me with their other brand phones and send and receive text any time they want.
Click to expand...
Click to collapse
i have had the complete line of DROID phones from Motorola since the first DROID for Verizon and stopping with the Ultra and agree they have and have always had the best radio's for reception but i have not found any issues with my N3 that didnt match my Moto phones.
I also find GV texting to be great and allows me to receive and respond from my phone, tablet, and laptop which leaves more options than phone reception.
good luck
I wish!!!!! I really wish! I had a problem with my Verizon account one time where I lost all 3G access - and it wasn't my phone's fault. But funny enough, I could receive SMS but I couldn't receive MMS - regardless of connection to WiFi or not. After a week of talking to Verizon tiered support, I finally got to the highest support (some guy in the USA) who I was able to talk to. MMS goes through 3g and there's no changing how that works no matter what you do. I had always thought MMS went through WiFi.
Anyway, turns out someone had accidentally turned off 3g access on my account (iPhone 4s at the time). Soon as this guy figured it out, he flipped a switch and I started getting 3g again, lol.
Either way, I'm a big fan of iMessage, WhatsApp (was a big fan), Hangouts, and Telegram means of communication. They're 5x faster, usually more reliable, and cost $0 to use - and yes, they work on WiFi. Hard to get everyone I know to use one means though... so I end up doing a fair bit of texting even today.
I think the Verizon messaging app actually works on Wifi. I can be in a dead zone and still receive sms and mms with wifi connected.
Sent from my SM-N900V using Tapatalk
icemike557 said:
I think the Verizon messaging app actually works on Wifi. I can be in a dead zone and still receive sms and mms with wifi connected.
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
The Verizon messaging app sends SMS/MMS? I thought it was a Google Hangout type thing. Cool
jjewell said:
Is there a way to wifi text from a rooted Verizon phone and keep your normal phone number?
Click to expand...
Click to collapse
I use the GV Phone app when traveling outside of the US. You need a Google Voice number if you want to call real phones and not just app-to-app (like Groove IP or many other chat-based apps). Talkatone is another app which integrates with Google Voice, but I haven't had any luck with it.
Voice calling with GV Phone works pretty well if you keep one thing in mind...WiFi quality matters. Low WiFi signal or a congested network will increase latency and jitter to the point that calls will drop/fragment/stutter. Conversely, with a good quality WiFi signal you can talk for free from anywhere!
I cant post a link...check Google Play for GV Phone.
I use the Google voice app for texting and calls. I gave my Google voice number to everyone and as far as they know, it is my only number now.
Sent from my SM-N900V using XDA Free mobile app
DieHappy said:
I use the Google voice app for texting and calls. I gave my Google voice number to everyone and as far as they know, it is my only number now.
Sent from my SM-N900V using XDA Free mobile app
Click to expand...
Click to collapse
I did this too, and still do for the most part --- just really sucks that I can't get MMS with Google Voice. If I could get MMS with Google Voice - I'd be giving this number out to everyone - including Family. But I'm seeing rumors of Google Voice saying something about finally offering MMS at the start of next year.
BigMcGuire said:
I did this too, and still do for the most part --- just really sucks that I can't get MMS with Google Voice. If I could get MMS with Google Voice - I'd be giving this number out to everyone - including Family. But I'm seeing rumors of Google Voice saying something about finally offering MMS at the start of next year.
Click to expand...
Click to collapse
I'm curious to see if they ever fully integrate voice and hangouts. I wonder if the voice app will keep voicemail/phone calls and hangouts takes over SMS/mms or if they are going to cram it all into one app.
Sent from my SM-N900V using XDA Free mobile app

Frustrated... what to do??

I have been a Verizon Customer for longer that it has been Verizon.
Service in my area has been great... up until the last year or so. Basically since they put 4G here. I no longer have service in my office, or several other places that I frequent. I travel alot and most always have verizon service where I go.
So here is the dilema... I don't want to lose my phone number! I was thinking about porting my number to another service, cause I do not want to lose my number... I have had it forever. But at the same time I do not want to lose my verizon line until I know that the other service is ok for me. primarily the unlimited data.
Anyone have any ideas?
Chris
cseeley said:
I have been a Verizon Customer for longer that it has been Verizon.
Service in my area has been great... up until the last year or so. Basically since they put 4G here. I no longer have service in my office, or several other places that I frequent. I travel alot and most always have verizon service where I go.
So here is the dilema... I don't want to lose my phone number! I was thinking about porting my number to another service, cause I do not want to lose my number... I have had it forever. But at the same time I do not want to lose my verizon line until I know that the other service is ok for me. primarily the unlimited data.
Anyone have any ideas?
Chris
Click to expand...
Click to collapse
This is a issue a growing number people are encountering now a days. I would suggest that you take look into T-Mobile network Test Drive offer an see if they are for you.I know that in my area T-Mobile is terrible so I'm with Verizon till I get kicked off Unlimited then it looks like it's Sprint time. The porting of the number won't be too much of a issue as most company's do that now. I don't know what happened when they flipped the 4G switch but their towers weren't ready.
cseeley said:
I have been a Verizon Customer for longer that it has been Verizon.
Service in my area has been great... up until the last year or so. Basically since they put 4G here. I no longer have service in my office, or several other places that I frequent. I travel alot and most always have verizon service where I go.
So here is the dilema... I don't want to lose my phone number! I was thinking about porting my number to another service, cause I do not want to lose my number... I have had it forever. But at the same time I do not want to lose my verizon line until I know that the other service is ok for me. primarily the unlimited data.
Anyone have any ideas?
Chris
Click to expand...
Click to collapse
Go get a new number from some other carrier then forward your Verizon number to it till you get it figured out then port or not
cseeley said:
I have been a Verizon Customer for longer that it has been Verizon.
Service in my area has been great... up until the last year or so. Basically since they put 4G here. I no longer have service in my office, or several other places that I frequent. I travel alot and most always have verizon service where I go.
So here is the dilema... I don't want to lose my phone number! I was thinking about porting my number to another service, cause I do not want to lose my number... I have had it forever. But at the same time I do not want to lose my verizon line until I know that the other service is ok for me. primarily the unlimited data.
Anyone have any ideas?
Chris
Click to expand...
Click to collapse
This one's easy. Port your phone number to Google Voice. Then get a new number from Verizon for your existing phone. Install the Google Voice app on your phone and all of the incoming and outgoing calls will be via Google Voice using the number your ported there.
I've had Google Voice as my primary number for years and I'm completely independent of any carrier or single phone. In fact, when someone calls my phone number it rings on my cell phone, my home phone, my office phone, my tablet and my PC. My wife giggles every time I get a call because it sounds like I'm in a clock store with all the alarms going off at once.
If you get a new phone from another carrier just install Google Voice on it and both your old cell phone and new phone will ring at once. You will be completely independent of a carrier. I am so independent of the carrier that I have no idea what phone number is on my current cell phone. I'd have to look in the settings to see what it is.
Two caveats:
1) You will need to use Google Voice for text messaging. If you use any other text messaging app it will show that the message came from the cell phone's number and not Google Voice's number.
2) Google Voice messaging doesn't handle MMS texts. You can't send/receive photos or videos.
One huge advantage:
You can send/receive texts on your PC by going to Voice.Google.com and logging in. In fact, your entire text messaging history is stored in the cloud. Get a text and it shows up on your phone, on your tablet and in your browser. Immediately. When I'm on my computer and I hear my phone chime that a text has arrived, I never take my phone out, I just look at the text in my browser. It's so much more convenient than any other messaging app that I would never change.
Yeah... I already use google voice quite a bit with a different number.
Here is the problem, if I port my number out of Verizon, their system automatically closes the line when the port is complete. It is no problem getting it turned back on, but then I lose the unlimited data.
That is where my problem lies.
Chris
TabGuy said:
This one's easy. Port your phone number to Google Voice. Then get a new number from Verizon for your existing phone. Install the Google Voice app on your phone and all of the incoming and outgoing calls will be via Google Voice using the number your ported there.
I've had Google Voice as my primary number for years and I'm completely independent of any carrier or single phone. In fact, when someone calls my phone number it rings on my cell phone, my home phone, my office phone, my tablet and my PC. My wife giggles every time I get a call because it sounds like I'm in a clock store with all the alarms going off at once.
If you get a new phone from another carrier just install Google Voice on it and both your old cell phone and new phone will ring at once. You will be completely independent of a carrier. I am so independent of the carrier that I have no idea what phone number is on my current cell phone. I'd have to look in the settings to see what it is.
Two caveats:
1) You will need to use Google Voice for text messaging. If you use any other text messaging app it will show that the message came from the cell phone's number and not Google Voice's number.
2) Google Voice messaging doesn't handle MMS texts. You can't send/receive photos or videos.
One huge advantage:
You can send/receive texts on your PC by going to Voice.Google.com and logging in. In fact, your entire text messaging history is stored in the cloud. Get a text and it shows up on your phone, on your tablet and in your browser. Immediately. When I'm on my computer and I hear my phone chime that a text has arrived, I never take my phone out, I just look at the text in my browser. It's so much more convenient than any other messaging app that I would never change.
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