Hey all,
I just got my RMA device, which overall is a great improvement over my current nexus 4. The problem I literally just started to encounter while testing it all out is sound not working. Youtube was working fine, sound and all, then I installed a few more apps (harmless ones that I had on the other phone, and are well known and trusted). Now the sound flat out will not work on youtube, or through the google play stream. I can select ring tones fine, and the examples play, so it seems that the speakers work.... Tried playing fruit ninja, no sound. I'm pretty baffled, but also a huge noob at android, so I might be missing some stupid simple?
Any advice or help is greatly appreciated.
ETA: Apparently the speakers only work when it comes to listening to ring tones, and the noise made when raising or lowering the volume of the ringer. Other than that, I'm getting jack **** for sound. Appears the mic doesn't work either, as when I talk into the google search or the talk to text, it does absolutely nothing but tell me to talk into the mic, then tells me to tap to talk since it didn't pick anything up. Guess I've got another RMA coming, and of course all the problems that were fixed with this RMA will be back again, probably along with a ****ed up yellow screen. **** you, Google. **** you, LG. I've never had such ****ty buying experiences.
Bump because I'm utterly confused.
The sound/mic work but it seems to only last a short time. I had left the RMA phone off all night, turned it on, and lo and behold, the sound works. So did the mic, it would pick up everything I said when pushing the google search mic icon. Decided to try out youtube, put on a two minute video, which had sound. 3/4 of the way through the video, the video stuttered, buffered, and the sound was gone. Mic no longer picked up anything I said. Annoyance was had.
Turn the phone off AGAIN, leave it off for a few hours. Come back to see if I can even call people, if the mic is not working. Click the google search mic icon to test it out, there is sound and it picks up my voice. Try out an 8 minute video this time, sound works fine (maybe a little quiet) until the ~6 minute mark, then cuts out again! I decide to try a call, since the mic is no longer picking up my voice when I do google voice search. I call my old cdma phone, put it on speaker, and speak into it. I can hear myself clearly through the cdma phone, no problem. I end the call, and lo and behold, sound again!
I am completely baffled as to this issue. Is it a hardware problem? Is it a software problem? Anyone with lots of experience have any theories? I have no idea whether I need an RMA or some sort of software update. As of right now Im' running the phone as I got it, I did a factory reset this morning. Last night when the sound was cutting off, it had the OTA and numerous apps installed/updated.
Related
Hi guys, I was hoping maybe someone can help me out and diagnose my problem. For the first part of the day, my phone worked normally. I could make/receive calls without any problem. All of a sudden in the late afternoon, I got a call from the 'missus' and she could not hear me at all. I thought it was just the phone possibly acting up so I rebooted and then called her back. She picked up but could not hear anything from my end. This went back and forth a few times until I reached for the home phone to call her back. After our conversation I tested the voice record and unless I talk very very LOUD and directly with my mouth/lips on the mic, the phone will pick up NOTHING. Even if I'm just a few inches away, it will not pick up my voice whatsoever. Is there some sort of setting that allows you to adjust mic sensitivity? I'm on the latest official Sprint ROM and was wondering if reflashing might do the trick? From my understanding of microphones, they either work or don't work right? I mean it IS picking up my voice, I just have to yell to high hell for it to do so. And even then the playback will not be nearly as loud as the volume I was yelling at (yes my speakers work correctly). Thanks in advance!
-Mike
Seems like I have yet another issue with my Wing. Out of nowhere, I mean I wasn't even using it and it took me a little bit to realize it, the speaker stopped working. All of sudden my phone won't make a sound. I can hear when I make a call, but nothing else. No ringtones, alarms, music, anything that comes out of the speaker. Please don't tell me my speaker blew and please tell me there is a solution. Any help is greatly appreciated and thanks in advance.
there is, replace the speaker lol
Maybe the speaker contacts or terminals are not proper. If you know how to dis-mantle your wing, you shall probably fix it yourself. Did you drop your wing by any chance?
I was thinking about taking it apart myself, but didn't want o ruin it any worse than it already is. One thing I do recall before it completely went is that when you sliding the volume up and down, you know how it usually goes "bink"? Well when I had tried to turn it down, it sounded all cracked and distorted. I heard turned my phone off about 10 minutes later so I didn't really pay attention to it.
I have just come across a little bit of a problem, with my apache! There is no sound what-so-ever coming from the device. It was working fine before, I went to make a call, and nothing, didn't hear the ring, tryed playing mp3's, nothing. Come someone help. There is no rush for this request, I'm just using the device as a beta software testing device! I haven't tested anything on it as of yet! Thanks in advance!
my speaker phone went out. I can hear when i make/recieve calls but thats is.
no system sounds, no ringer, nothing.
I did get system sounds when i plugged in a headset.
People told me that usually the headset detector pin gets stuck and the phone thinks there is a headset in and disables audio, i could see this being the case if it disabled audio in calls. my failure was external speaker only.
Someone suggested holding the volume up (so it goes ding ding ding ding) and smacking the phone against your palm (others advised against this) well its insured so i smacked away. I noticed every time i hit it against my palm the sound would come in for a split second. Eventually that stopped working. I was lucky enough to have a spare xv6700 i was about to send back as a bad unit and i was able to switch out speakers (it unplugs from the board) and whala problem solved.
dead audio on Apache ppc6700
I have this same issue with my 6700 quite often. What I do is plug the headset back in and pull it out a few times untell the sound comes back. once you do that. as long as you never use the headset jack. then you should never have an issue with it.
Yesterday, something strange happened... The speaker and microphone on my Universal stopped working - all of a sudden, out of hte blue, and completely inexplicably!
I spent 4 hours on a train yesterday, and was listening to music on my Uni nearly all the way through. I had also used it to make calls and it was working fine. Since I was using normal headphones rather than the bundled hands-free headset, making a call involved unplugging the headphones and holding the phone to my ear - so I know that, for at least part of the day, the phone's speaker and mic where working perfectly!
I kept on listening to music on my cans until the journey ended. I then check my phone and find 9 missed calls, from various people. "Strange," I thought, "I had the headphones on all the time - why didn't I hear it ring?"
I try to call back some of the people who had tried to get to me. As I watch "dialling..." switch to "connected", I hold the phone up to my ear and say "Hello...?" and hear nothing in return! I try again several times, with the same result. I try soft-resetting the phone a few times. I try switching from 3G to GPRS in case it was a radio problem. Nope, not a radio problem, as I can still send and receive texts. A few start coming in. They read "I CANT HEAR U! R U ALLRIGHT?" Great, so it's not just the speaker, it's the microphone too. I try making another call, but using speakerphone: doesn't work, and in fact won't even enter speakerphone mode! I press "Speakerphone on" on the touchscreen but it just doesn't want to go there - the speakerphone icon doesn't appear on the status bar, and the button doesn't change to "Spreakerphone off" as it should do.
I get home, do several more resets. No result. I try plugging in the headphones and playing an mp3 file. As I suspected: I can hear just fine through the 'phones, but when I try to unplug them to see if there would be music coming out through the phone's speakers as well, they stay mute.
Great, I thought, phone's busted! Well, still works... but not as a phone! Unless I permanently use some hands free solution. So, an unwieldy device just got more awkward to use!
I leave it disassembled (battery and sim card out) and put it in a drawer. I'm already thinking about new phones to buy when I go to sleep. The next morning, I decide I need to check my calendar, so I put my phone back together and switch it on. The battery had run down completely: it now thinks it's January 1st 2006. Happy days, I remember them: my phone worked back then. Then, all of a sudden, someone calls me and, oh joy of joys! It RINGS! I can HEAR it! It's 2006 again! I answer, casually have a conversation on a working phone, and hang up. Problem solved! Phone shopping averted!
The question is, why would this weirdness happen? The speaker and mic stopped working LITERALLY in the middle of using them! I was sure that they had gone, that it was a hardware problem and it would need repair or replacement, but no, it turns out it was some kind of software problem which leaving the phone off overnight fixed! Why would it break so suddenly, and why would just leaving it off fix it? Anyone vaguely tech-savvy want to hazard a guess?
If you use earphones, your 3.5 plug is simply shorted when you pulled the earphones out. What I suggest you do is start playing some music or sound files on your media player and insert a very fine thin screwdriver into the earphone plug then wiggle it lightly until the sound from your speakers comes back.
Yea i had same problem ... and as Enigma said it is due to some left over of 3.5 m jack....the phone still thinks the jack is plugged in, hence no sound from built in speakers.... just take a toothpick and wiggle it in the 3.5 m earphone socket or you can just blow it with some air.....
I am trying to troubleshoot an issue for a user involving the S7 Edge. I have seen some other sound issues here, but not this exact one. Occasionally, sound will come through the earpiece instead of the bottom speaker. YouTube, Google Music etc all seem to demonstrate this. Once the phone is rebooted it seems to fix the issue. However, I had the unit replaced, and the 2nd unit is doing the same thing. I keep scanning to see if maybe something is in range its connecting to, but no devices are listed. Any ideas what could be causing the sound to come out of the ear piece and then be fine after a reboot?
Thanks!
my one does not have the same problem as you but the sound will come from the speaker instead of earpiece when i listening to voice message from line with the earpiece being put right next to ear just like making regular call
*BUMP*
I have almost the same issue as this with a slight difference.
Occasionally my sound in the bottom speakers will stop and go through the ear speaker instead. When this happens Google Music, Youtube and some other apps won't work. For example pressing play in either of those does nothing. However, my alarm app plays through the ear speaker and the sound can't be increased or decreased (it's quiet too).
The only fix that I've found for this is a phone reboot.. Super annoying because I've missed important alarms from this.
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Allycat1134 said:
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Click to expand...
Click to collapse
I share the same experience as Allycat. Starting with 2 updates ago, YouMail has redirected media sound to the ear speaker. I use Better YouMail to avoid this problem.
Sent from my SM-G935V using Tapatalk
Same Issue Here
Allycat1134 said:
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Click to expand...
Click to collapse
W
My phone started doing this a few weeks ago. Some apps won't work, I see a message that says there is a call in progress, but I am not making a call at that time. When I am listening to music, the volume switches to the ear piece and when I turn the volume up or down, the display says "Call Volume." When it connects to Bluetooth, I have the same issue. The display says I am making a call but I am playing music or listening to an audiobook.
I spoke with AT&T and Samsung, they said it was an app issue.
Any suggestions?
This has just started happening for me. I'm using the stock samsung rom, but I have rooted and am using Xposed. It was working fine, but now all notifications from the default Samsung messenger app result in no sound through the speaker. I am able to hear notifications from other applications like Inbox, Whatsapp etc. I downloaded Google Messenger and I can hear the notification tone when receiving an SMS. Upon switching back to Samsung messenger, I can't hear it. I've tried rebooting, clearing the caches etc. Nothing seems to fix it.
Has anyone else seen this? I may have to just either factory reset or reflash.
---------- Post added at 04:17 PM ---------- Previous post was at 04:02 PM ----------
h3x3d said:
This has just started happening for me. I'm using the stock samsung rom, but I have rooted and am using Xposed. It was working fine, but now all notifications from the default Samsung messenger app result in no sound through the speaker. I am able to hear notifications from other applications like Inbox, Whatsapp etc. I downloaded Google Messenger and I can hear the notification tone when receiving an SMS. Upon switching back to Samsung messenger, I can't hear it. I've tried rebooting, clearing the caches etc. Nothing seems to fix it.
Has anyone else seen this? I may have to just either factory reset or reflash.
Click to expand...
Click to collapse
I resolved my issue. There was a rule setup in the XNotifications Xposed framwork module which was muting messages to the Samsung Messenger app. I'm assuming this was user error on my count. I disabled the rule and it's now working
chula_rn said:
W
My phone started doing this a few weeks ago. Some apps won't work, I see a message that says there is a call in progress, but I am not making a call at that time. When I am listening to music, the volume switches to the ear piece and when I turn the volume up or down, the display says "Call Volume." When it connects to Bluetooth, I have the same issue. The display says I am making a call but I am playing music or listening to an audiobook.
I spoke with AT&T and Samsung, they said it was an app issue.
Any suggestions?
Click to expand...
Click to collapse
Have you find the problem?
Force stop the app you used for calling
Had the same issue. Just go to settings and force stop the app you recently used for calling like Messenger, Whatsapp, etc.