Files don't show in MTP mode - Nexus 4 Q&A, Help & Troubleshooting

When I move some files to mnt/sdcard on my phone and connect the USB cable, the files don't show on Windows XP computer.
On another thread it was explained that the MTP service doesn't automatically index files but an app called SDrescan can
do it manually. I found out that restarting the phone makes the files available on the computer.
Is there better way to do this?
Is this only a WindowsXP issue?
[edit]
It's now clear that this is an issue with Android.
How did it work on older versions? I'm running 4.2.1

I got the same problem on Windows 7
Sent from my Nexus 4 using xda premium

I have the same problem on Fedora Linux using MTPFS. I gave up on MTP and use adb to push & pull files or directories. I have seen people recommend airdroid. But never used it myself. You can also try Droid Explorer.

Yeah, that's an issue on MTP's side, not XP or 7

Related

[Q] File transfer workaround

I'm wondering what others file transfer workaround is.
For larger movie files (1-2GB), I have been uploading one by one to Dropbox, then downloading onto my tab. But this is awfully time consuming.
Anyone have a better workaround until File Transfer recognizes the 10.1?
I'm really confused by all these threads about file transfer not working
I have had no problems whatsoever
is it because you are using a mac?
i have file transfer problems, too. trying to transfer a huge file / large number of files via usb and windows file explorer just aborts the transfer after a few minutes without any error message.
currently im using "wifi explorer" fpr transmitting files to my tablet. it's a cool app i've already been using on my android phone, too. with this tool you can access your tablet/phone with a browser (web-interface), once you've started wifi explorer and you're connected to your wifi.
It's not so much so a specifically Mac issue or Windows machine issue, apparently quite a few of the IO tabs just simply cannot or won't be recognized by either OS. I know of this first hand cuz neither my Mac nor Windows 7 ultimate machines see my tab.
Uplinked through my mind
I found out that the computer won't pick up your device if USB Debugging mode is on. After I disabled that and had the KIES drivers installed, Windows picked up the device without any problems.
mystified said:
I found out that the computer won't pick up your device if USB Debugging mode is on. After I disabled that and had the KIES drivers installed, Windows picked up the device without any problems.
Click to expand...
Click to collapse
Ill try this after class and post back my results.
SGT 10.1 uplink initiative

[Q] How to transfer files to Nexus 7?

Good day, normally when I plug-in my other Android Devices on PC, I'll see them on "My Computer" and can see the files like a normal drive, but with the Nexus 7 I get nothing, I also tried to install the Nexus 7 Toolkit for the drivers, but still can't access the files. I'm on 4.2.1 right now, anybody can help? Thanks in advance!
I installed the drivers from the 'Wugfresh nexus root toolkit', installed the android sdk, installed the pda.net app on the N7 and the win version of pda.net on the pc and then the connection worked. Some have had to go into 'device manager' on the pc and uninstall any reference to the nexus or unknown devices and connect again. Also, usb debugging should be on and you should set the n7 to mtp mode. It is almost always a driver issue.
If you want you can use even airdroid via Wi-Fi connection.
Inviato dal mio Nexus 7 con Tapatalk 2
The Nexus uses the MTP mode to connect to your computer. This mode works best on a recent Windows operating systems with Windows Media Player 13 or better. The Nexus will appear as a Device - usually Nexus7.
Just search this forum for MTP for help with Windows XP, Linux and Apple systems.
Will this work on Windows 7? I tried to check updates on Windows Media Player 12 and it says I already have the latest version, no device on My Computer for my Nexus 7..
Brickoy said:
Will this work on Windows 7? I tried to check updates on Windows Media Player 12 and it says I already have the latest version, no device on My Computer for my Nexus 7..
Click to expand...
Click to collapse
It should just work on a Windows 7 computer - it did on mine. Try turning the Nexus fully off, connecting it to the computer and then turning on the Nexus. I noticed mine updated some drivers when I did this.
Also try another USB cable as those do fail.
If you're looking to transfer stuff like music, video and ect. You can do that over wifi by using an app on the Google play store called airdroid. I use the very same app to transfer files.
Sent from my Nexus 7
I'm on Windows 7 Home 64 Bit, I tried turning it on while plugged on my laptop but still no luck. All my other android devices works fine, it's just the Nexus 7 that is problematic.. I also tried AirDroid, not so good with large files especially movies when I travel
Are you connected to the internet with your windows7 pc?
Maybe it can't download the necessary files/drivers?
---------- Post added at 02:53 PM ---------- Previous post was at 02:51 PM ----------
Maybe this helps:
http://forum.xda-developers.com/showthread.php?t=1934306
Brickoy said:
I'm on Windows 7 Home 64 Bit, I tried turning it on while plugged on my laptop but still no luck. All my other android devices works fine, it's just the Nexus 7 that is problematic.. I also tried AirDroid, not so good with large files especially movies when I travel
Click to expand...
Click to collapse
Is "USB Debugging" off in settings - developer options? Maybe also leave developer options off for now.
I got USB Debugging off, I'm on 4.2.1. Still no luck.. I just use AirDroid now even though its very slow for me..
Well I just connected my Nexus 7 to my PC and straight away my PC asked me if I wanted to view Nexus 7 files.
My PC is running Windows 7 64 bit.
I am able to look what is in the Nexus and I am also able to add or delete files as I want - great. :good:
I solved my problem with transferring large files, I didn't realize it's very simple, instead of MTP I just chose PTP and Windows detected it as a portable device, tranferred files from my PC to the Nexus 7's DCIM folder. Unplug the USB then just move them anywhere on the device's storage using a file manager.. It's that simple..
Brickoy said:
Good day, normally when I plug-in my other Android Devices on PC, I'll see them on "My Computer" and can see the files like a normal drive, but with the Nexus 7 I get nothing, I also tried to install the Nexus 7 Toolkit for the drivers, but still can't access the files. I'm on 4.2.1 right now, anybody can help? Thanks in advance!
Click to expand...
Click to collapse
SOLVED:
in device messenger, right click on 'unknown device' and update driver/browse my computer../let me pick from list.../portable device/Manufacturer(standard MTP device)/MTP USB device
say YES to install anyway (even though it will blow up the world). after install, unknown device changes to Nexus 7 (or 10 I would hope, but I have 7), this also fixes problem with my Kindle Fire HD 7.
YaY!
Brickoy said:
I solved my problem with transferring large files, I didn't realize it's very simple, instead of MTP I just chose PTP and Windows detected it as a portable device, tranferred files from my PC to the Nexus 7's DCIM folder. Unplug the USB then just move them anywhere on the device's storage using a file manager.. It's that simple..
Click to expand...
Click to collapse
I found the same results after rooting my Nexus. Uninstalling WUGs toolkit and restarting restored the MTP mode and ADB also continues to work. This won't erase any backups you've made. If not WUGs maybe something else you've added is blocking the MTP mode.
Sorry I still can't figure it out. I am on stock rom, with root access. I have debug usb enabled. I can connect it as PTP or MTP....with PTP, the nexus 7 is displayed as 'nexus 7' and I can access the DCIM and picture cache folder (pretty useless....). With MTP, the device won't even be detected by windows. It will not search for drivers.
My target is to be able to write bigger files...I am speaking about 1 gigabyte or more. Through WiFi it would be a pain...if it is a picture or even a collection of a few hundreds megabytes....ok, I could do it, but sometimes I need to move GBs of things, and with wifi is obviously too slow....so how do I get to move this stuff via usb? I thought even copying from PC to usb stick, and then copying from stick to nexus (with usb host....stickmount or usb host or another app) would be even faster than doing everything via wifi, but it is just lame.
HELP!
edit: sorry I feel like I have an ipad (grrrr)...never had problems with other android devices
device manager
drumtrucker said:
SOLVED:
in device messenger, right click on 'unknown device' and update driver/browse my computer../let me pick from list.../portable device/Manufacturer(standard MTP device)/MTP USB device
say YES to install anyway (even though it will blow up the world). after install, unknown device changes to Nexus 7 (or 10 I would hope, but I have 7), this also fixes problem with my Kindle Fire HD 7.
YaY!
Click to expand...
Click to collapse
drumtrucker, I think you're on to something here, but you meant "Device Manager" which may be found either in your start menu or by pressing windowsKey+r and typing "control" then hitting enter.
--dchriste

[Q] Nexus 7 USB connectivity to Windows XP SP3

Guys, I know i am repeating again the question but despite reading 15-20 posts and uncountable articles, I am still not able to get my nexus 7 working with the Windows XP SP3.
1) To start with, I downloaded the google drivers from ASUS and the MTP Porting Kit from microsoft.When i plug in the device with USB Debugging on, Windows shows 3 new devices- NEXUS 7 & Android ADB Interface.. and ofcourse Windows XP can not find the drivers for any. So i open the device manager and it shows Nexus 7 under unidentified devices. I install the drivers for ADB interface (the ones i downloaded from Asus) and the device becomes ready to use. But there is no option to browse the device from my computer or portable devices. Then i switch the debugging on, and now there is a new device- MTP under unidentified devices. Then i install the MTP Porting Kit, but the MTP device still shows a problem with the driver.
2) The second part of the problem is that all this did not work and even my WMP11 does not recognise the Nexus 7.
The device is just connected and charging!!! What am i doing wrong here???
try this...
http://forum.xda-developers.com/showthread.php?p=34608868
Sent from my Nexus 7 using xda app-developers app
o82239 said:
try this...
http://forum.xda-developers.com/showthread.php?p=34608868
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
It worked, but the MTP keeps popping up for installation again and again.. and I am STILL NOT ABLE TO SEE MY DEVICE
ansh360 said:
Guys, I know i am repeating again the question but despite reading 15-20 posts and uncountable articles, I am still not able to get my nexus 7 working with the Windows XP SP3.
1) To start with, I downloaded the google drivers from ASUS and the MTP Porting Kit from microsoft.When i plug in the device with USB Debugging on, Windows shows 3 new devices- NEXUS 7 & Android ADB Interface.. and ofcourse Windows XP can not find the drivers for any. So i open the device manager and it shows Nexus 7 under unidentified devices. I install the drivers for ADB interface (the ones i downloaded from Asus) and the device becomes ready to use. But there is no option to browse the device from my computer or portable devices. Then i switch the debugging on, and now there is a new device- MTP under unidentified devices. Then i install the MTP Porting Kit, but the MTP device still shows a problem with the driver.
2) The second part of the problem is that all this did not work and even my WMP11 does not recognise the Nexus 7.
The device is just connected and charging!!! What am i doing wrong here???
Click to expand...
Click to collapse
I have exactly the same problem with my windows xp laptop it was OK until I wiped my laptop and reinstalled xp SP1-3 I can't seem to solve it either.
Sent from my Nexus 7 using xda app-developers app
:-/
Is there any justice for me in this bad bad world of octa-core processors and Razer Edge!!! :'(
ansh360 said:
It worked, but the MTP keeps popping up for installation again and again.. and I am STILL NOT ABLE TO SEE MY DEVICE
Click to expand...
Click to collapse
??? It worked and it doesn't work ???
What worked?
Try to delete the precompiled inf-file 'C:\WINDOWS\inf\wpdmtp.pnf', edit the 'C:\WINDOWS\inf\wpdmtp.inf' (see link in the post in the top...), open the XP device-manager, right-click in the yellow '!' and 'update driver'...
twics said:
I have exactly the same problem with my windows xp laptop it was OK until I wiped my laptop and reinstalled xp SP1-3 I can't seem to solve it either.
Click to expand...
Click to collapse
Do you have edit the 'C:\WINDOWS\inf\wpdmtp.inf'?
Sent from my Nexus 7 using xda app-developers app
I had a lot of problems myself getting Windows XP to work with my Nexus 7 as well... eventually I discovered that installing the latest version of Windows Media Player fixed the problem.
I wrote up a post on this issue on another forum (Sorry, XDA - this was before I discovered you guys), back in December of last year.
Anyway, here is my original post...
http://www.nexus7nexus10.com/forum/nexus-7-help/2600-cannot-connect-pc-2.html#post36608
(Actually, this whole thread is worth reading.)
The only nuisance factor is having to remember to re-enable USB debugging (Titanium Backup needs USB debugging enabled, and complains if itsn't) AFTER I've run some MTP Windows XP related file backups (USB debugging needs to be disabled, or MTP won't work)...
....or at least that is my experience.
Hope this is of some use.
Rgrds,
Ged.
Hello guys,
I have the same issue on windows XP with Nexus 7. I tried everything what was suggested and nothing is working.
I have Windows XP SP3 with WMP11 and MTP porting kit installed as well. the device is recognized and driver is instaled fine. But it's not visible on "my computer" in MTP mode. I tried to turn on usb debugging and still device is invisible in windows explorer, the same is when usb debugging is turoned off.
When device is in PTP mode it appears in "my computer" and i'm able to browse it and see all pictures and photos.
How can i browse my device in MTP mode and copy files there? Please reply if anybody knows what to do to fix this issue.
Thank you.
ansh360 said:
Guys, I know i am repeating again the question but despite reading 15-20 posts and uncountable articles, I am still not able to get my nexus 7 working with the Windows XP SP3.
1) To start with, I downloaded the google drivers from ASUS and the MTP Porting Kit from microsoft.When i plug in the device with USB Debugging on, Windows shows 3 new devices- NEXUS 7 & Android ADB Interface.. and ofcourse Windows XP can not find the drivers for any. So i open the device manager and it shows Nexus 7 under unidentified devices. I install the drivers for ADB interface (the ones i downloaded from Asus) and the device becomes ready to use. But there is no option to browse the device from my computer or portable devices. Then i switch the debugging on, and now there is a new device- MTP under unidentified devices. Then i install the MTP Porting Kit, but the MTP device still shows a problem with the driver.
2) The second part of the problem is that all this did not work and even my WMP11 does not recognise the Nexus 7.
The device is just connected and charging!!! What am i doing wrong here???
Click to expand...
Click to collapse
Recently got a 2012 Nexus 7 from a retailer selling this model with updated Android at very attractive price, and initially able to connect to computer so promptly rooted the device with the Nexus Root Toolkit from Wugfresh Development (in this forum), afterwards had same problems with not being able to read / transfer files.
Tried every fix I could find in other threads, and although device manager saying that connected as 'ADB Device' with debugging on, or 'Google Nexus 7 ADB Device' with MTP on and debugging off, still stuck with no access.
Looking closer at the MTP configuration ('Google Nexus 7 ADB Device') under device manager noticed that details listed manufacturer as 'ClockWorkMod' , and eventually that this originated within a Windows\Inf file titled 'oem60'.
I cut and pasted the 'oem60' file to another directory (to keep it safe just in case this upset something else) then on reconnecting the Nexus 7 as MPT with debugging off, device manager found and installed the correct driver at last. Now able to see and transfer files to / from it.
Presumably could alter the relevant lines in the 'oem60' file, which aren't hard to find, and put it back to original directory, but my other devices also working fine so not done so as yet.
Taowtp said:
Recently got a 2012 Nexus 7 from a retailer selling this model with updated Android at very attractive price, and initially able to connect to computer so promptly rooted the device with the Nexus Root Toolkit from Wugfresh Development (in this forum), afterwards had same problems with not being able to read / transfer files.
Tried every fix I could find in other threads, and although device manager saying that connected as 'ADB Device' with debugging on, or 'Google Nexus 7 ADB Device' with MTP on and debugging off, still stuck with no access.
Looking closer at the MTP configuration ('Google Nexus 7 ADB Device') under device manager noticed that details listed manufacturer as 'ClockWorkMod' , and eventually that this originated within a Windows\Inf file titled 'oem60'.
I cut and pasted the 'oem60' file to another directory (to keep it safe just in case this upset something else) then on reconnecting the Nexus 7 as MPT with debugging off, device manager found and installed the correct driver at last. Now able to see and transfer files to / from it.
Presumably could alter the relevant lines in the 'oem60' file, which aren't hard to find, and put it back to original directory, but my other devices also working fine so not done so as yet.
Click to expand...
Click to collapse
The above workaround was spot on, thanks

Problems with stock Nexus 10 4.3 USB

Hey all.
I have a 4.3 stock Nexus 10 that I'm having some problems with USB. I can create and modify folders using ES File Manager on my tablet, but when I try to view the USB of my Nexus 10 on my PC they don't show up. This is a problem as it means I can't modify/edit/delete etc the folders on my PC. Does anyone else have this problem, or a fix for it?
Thanks!
Beegee7730 said:
Hey all.
I have a 4.3 stock Nexus 10 that I'm having some problems with USB. I can create and modify folders using ES File Manager on my tablet, but when I try to view the USB of my Nexus 10 on my PC they don't show up. This is a problem as it means I can't modify/edit/delete etc the folders on my PC. Does anyone else have this problem, or a fix for it?
Thanks!
Click to expand...
Click to collapse
Hi,
Did you try another PC? This issue never happened to me before, but it looks like your PC isn't recognizing your tablet folders correctly. Does the folder still exists after you exit ES File Manager?
~Lord
"We think so supersonic and we make our bombs atomic" - Eagle Fly Free (Helloween)
Sent from my Nexus 10 using Tapatalk HD
Beegee7730 said:
Hey all.
I have a 4.3 stock Nexus 10 that I'm having some problems with USB. I can create and modify folders using ES File Manager on my tablet, but when I try to view the USB of my Nexus 10 on my PC they don't show up. This is a problem as it means I can't modify/edit/delete etc the folders on my PC. Does anyone else have this problem, or a fix for it?
Thanks!
Click to expand...
Click to collapse
There are some limitations on the stock Nexus 10 when using a media server (i.e. MTP). Most Nexus devices that have a microSD card support MTP and provide full access via USB connection. Since the N10 does not have a microSD option, you don't have MTP support and have to use PTP instead as your USB connection which will only provide limited access. For rooted N10s there are other alternatives that can be found using a google search and/or these forums.
Because of this, I personally use an OTG connection to transfer large files or use AirDroid. In emergency situations, I have pushed and pulled files from the N10 using Nexus 10 Toolkit or Wugfresh's Nexus Toolkit.
Beegee7730 said:
Hey all.
I have a 4.3 stock Nexus 10 that I'm having some problems with USB. I can create and modify folders using ES File Manager on my tablet, but when I try to view the USB of my Nexus 10 on my PC they don't show up. This is a problem as it means I can't modify/edit/delete etc the folders on my PC. Does anyone else have this problem, or a fix for it?
Thanks!
Click to expand...
Click to collapse
Maybe you have "USB debugging" activated in Settings\Developer Options\Debugging. Turn USB Debugging OFF and your PC will see your N10.
Another possibility is the Drivers are not updated or not correctly installed in PC. Good Luck!
Hey all. I think it may just be an app-specific problem. I was using Manga+ to download manga, and whilst it'd show up in ES File Explorer, it wouldn't over USB. However, if I compressed the folder with ES File Explorer, it'd show up. Well, it's a pain but at least I can access the files. Thanks!

Rooted Nexus 6P - Viewing "Internal Storage" on PC

I have rooted my Nexus 6P (thanks to help those on XDA that provided assistance and guidance). I can view all "folders" (e.g., app folders, like Tasker and it's subfolders) when I use X-plore app on my 6P but I cannot see all these folders when I plug my 6P into my laptop and pull it up in Windows Explorer (using Windows 10). I could view all folders when I had a rooted Galaxy S4. So, to move files around, I've emailed them to my Nexus (or copied them from the PC) and then used X-plore to move them to the appropriate folders. Why can't I see all the app folders (for example, I'd like to copy/move my Titanium Backup files to the Titanium Backup folder on the 6P, but I can't see it on my PC). It's probably operator error on my part, but I've scoured the web (and here) to no avail so I thought I'd ask. Someone probably knows the answer off the top of their head. Thanks!
rcbjr2 said:
I have rooted my Nexus 6P (thanks to help those on XDA that provided assistance and guidance). I can view all "folders" (e.g., app folders, like Tasker and it's subfolders) when I use X-plore app on my 6P but I cannot see all these folders when I plug my 6P into my laptop and pull it up in Windows Explorer (using Windows 10). I could view all folders when I had a rooted Galaxy S4. So, to move files around, I've emailed them to my Nexus (or copied them from the PC) and then used X-plore to move them to the appropriate folders. Why can't I see all the app folders (for example, I'd like to copy/move my Titanium Backup files to the Titanium Backup folder on the 6P, but I can't see it on my PC). It's probably operator error on my part, but I've scoured the web (and here) to no avail so I thought I'd ask. Someone probably knows the answer off the top of their head. Thanks!
Click to expand...
Click to collapse
Because you have root access to your system when using a root enabled file explorer on your phone. When you connect your phone to your computer, the best you can do is view your SD card. You can't view system/root files as a drive.
Also make sure you have selected File Transfer from the USB Debugging drop down as well (Default is Charging at least on my phone)
ultyrunner said:
Because you have root access to your system when using a root enabled file explorer on your phone. When you connect your phone to your computer, the best you can do is view your SD card. You can't view system/root files as a drive.
Click to expand...
Click to collapse
That's too bad. I could do it on my Galaxy S4. I had a Phone and a Card "drive" in Windows Explorer. I guess this WAD in Android 6.x? Oh well. This is not progress. . Thanks.
Olddog828 said:
Also make sure you have selected File Transfer from the USB Debugging drop down as well (Default is Charging at least on my phone)
Click to expand...
Click to collapse
Yea, I have that set. Otherwise, I wouldn't see any files. I guess I'll copy my files to a folder I can see and then use X-plore to move them to the actual folder. Thanks.
rcbjr2 said:
That's too bad. I could do it on my Galaxy S4. I had a Phone and a Card "drive" in Windows Explorer. I guess this WAD in Android 6.x? Oh well. This is not progress. . Thanks.
Click to expand...
Click to collapse
I tend to agree on one hand, but given how easy it is to get root access to your phone and, after that, how easy it is to introduce a problem by mounting your system as a drive on your computer, I also understand why Google did that. It's actually to protect a lot of users who are smart enough to get into trouble, just not smart enough to get out of it.
rcbjr2 said:
Yea, I have that set. Otherwise, I wouldn't see any files. I guess I'll copy my files to a folder I can see and then use X-plore to move them to the actual folder. Thanks.
Click to expand...
Click to collapse
At first I could only see my 6P internal storage on one of my 2 Windows 10 computers. Now I can see it on both after a Windows update (not sure why). Things that helped on the first computer was the USB driver I got from SkipSoft Toolkit. Other tricks include installing PDANet.... To get a good USB driver. I can see the internal storage when rooted or un- rooted on both computers as long as I choose "file transfer mode".
wayne8821212 said:
At first I could only see my 6P internal storage on one of my 2 Windows 10 computers. Now I can see it on both after a Windows update (not sure why). Things that helped on the first computer was the USB driver I got from SkipSoft Toolkit. Other tricks include installing PDANet.... To get a good USB driver. I can see the internal storage when rooted or un- rooted on both computers as long as I choose "file transfer mode".
Click to expand...
Click to collapse
Are you saying I should get PDANet to get a good USB driver? Thanks for the tip about SkipSoft Toolkit. I installed that yesterday. Very nice. I already connected my Nexus to my laptop so it installed whatever USB drivers it found at that time. Do you know how to uninstall those drivers and force the phone to use the USB drivers from SkipSoft? I suppose if I go into Devices on Win10 and remove the device, the phone will get re-recognized by the laptop, but I'm not sure I know how to force it to use specific USB drivers. Thoughts? Thanks!
USB Drivers
rcbjr2 said:
Are you saying I should get PDANet to get a good USB driver? Thanks for the tip about SkipSoft Toolkit. I installed that yesterday. Very nice. I already connected my Nexus to my laptop so it installed whatever USB drivers it found at that time. Do you know how to uninstall those drivers and force the phone to use the USB drivers from SkipSoft? I suppose if I go into Devices on Win10 and remove the device, the phone will get re-recognized by the laptop, but I'm not sure I know how to force it to use specific USB drivers. Thoughts? Thanks!
Click to expand...
Click to collapse
At first I was unable to see the contents of the phone with either my Asus 2 in one nor on my Dell All in One even after installing the standard USB driver via the Android SDK site. Once I installed the SkipSoft Toolkit I was able to see the contents on the Dell but still not on the Asus. That's why I installed PDANet on the Asus (that used to be solution for my old HTC (Evo, Thunderbolt and Rezound) phones. It did not seem to work on the Asus though, then suddenly, after a windows update, it (being able to see the files on the 2 in one) started working on the Asus. The Asus has a conglomeration of probably 3 USB drivers at least one of which is working without me having to uninstall the others.

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