Email Client Bug? - Nexus 4 Q&A, Help & Troubleshooting

I've got my Nexus 4 configured with my work email account and configured the sync options for all my sub folders however I do not get alerts when mail arrives in the sub folders. Works fine for the inbox but there is no notification when any of the sub folders receive a message.
Also its annoying that there is no all message view (like in sense) for the mail account

The android mail client has always done that.
I use Aquamail, which lets you configure which folders you get notifications for. It has a unified inbox as well but I've never used that feature.

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I want to be alerted when subfolders receive mail.

My work, unfortunately, uses Groupwise and I'm gonna get no support in getting a Groupwise mobile server or anything setup, so I'm stuck with syncing local for contacts and appts and tasks. I am, however, using and IMAP access to get my emails, and this works pretty well with the default Pocket Outlook email client.
One thing missing is that I have a couple of subfolders where I have rules that automatically direct emails from like my Boss or other people into the folder so it doesn't get lost in the shuffle of other stuff. However, I'm not getting notification when new emails are pulled into those folders. If I go into my email program I can see that I have new emails there, but I get the buzz or message icon that I have new emails. Is there anyway to make it so when new messages get pulled into the subfolders that I also get notified?
Ideally I'd REALLY like to stick with the default email program as I'm also using Mobile Shell and mobile shell apparently only integrates with the default email app.
RedRamage said:
My work, unfortunately, uses Groupwise and I'm gonna get no support in getting a Groupwise mobile server or anything setup, so I'm stuck with syncing local for contacts and appts and tasks. I am, however, using and IMAP access to get my emails, and this works pretty well with the default Pocket Outlook email client.
One thing missing is that I have a couple of subfolders where I have rules that automatically direct emails from like my Boss or other people into the folder so it doesn't get lost in the shuffle of other stuff. However, I'm not getting notification when new emails are pulled into those folders. If I go into my email program I can see that I have new emails there, but I get the buzz or message icon that I have new emails. Is there anyway to make it so when new messages get pulled into the subfolders that I also get notified?
Ideally I'd REALLY like to stick with the default email program as I'm also using Mobile Shell and mobile shell apparently only integrates with the default email app.
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I would like the same.
I have never found a fix to this issue and IIRC it is a limitation of the software.
I am using gmail so I just set up forward rules and dummy accounts. So I had account X with sub directory Y I have the email intended to Y get forwarded to account A and set A as a separate account. I dont know if this would work with mobile shell ( if it only looks at the outlook account)
tedet said:
I have never found a fix to this issue and IIRC it is a limitation of the software.
I am using gmail so I just set up forward rules and dummy accounts. So I had account X with sub directory Y I have the email intended to Y get forwarded to account A and set A as a separate account. I dont know if this would work with mobile shell ( if it only looks at the outlook account)
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It is indeed an Outlook issue. It only sends alerts on mails in the inbox. On my exchange server, the emails are redirected on the server before Outlook ever sees that they touch the inbox and thus no alert.
The only solution is some sort of third-party app, that would be nice.
If you're using Groupwise as your mail server, what is the email client you run on your workplace computer? And your workplace computer OS?
If your accessing Groupwise mail through Outlook on your work computer, your rules can be setup as client side instead of server side rules. If Groupwise behaves like a MS Exchange then your client side rules would only process when you're logged into your Outlook client. So when you're not in front of your PC, you wouldn't move your mail from your Inbox. Thus making them invisible to Pocket Outlook.
Or you could setup some special notification or delayed move rules. Again assuming you're using Outlook. Ornic InboxRules can be used to create some complex rules if you go that route. I haven't personally used it, but I used the predecessor to it called CaTrap to parse the sender, subject, and parts of the body into a another email and forward that via SMS to my phone.
If you can manage to get stuff to your Pocket Outlook Inbox, there are a few good tools that will give you advanced notification options on your phone. See this thread for details. Hope this helps to get you started.
You can see on http://www.magica.ro/pda_pocket_checkmail.php an application which solves your problem; it works together with ActiveSync and Outlook Mobile in order to alert users about unread mails in Inbox and Subfolders.
You can test it by downloading the demo version.
We published version 2.0 of CheckMail application.
New features are:
- displays messages on "Today Screen";
- audio alert when new messages are received;
- audio reminder if the new messages where not read (the interval when these verifications are made is selectable by user);
- by taping on CheckMail application, user can open Messaging application (Outlook);
- user can select in CheckMail application not to check Inbox (only subfolders).
Visit http://www.software.magicashop.ro/pda_pocket_checkmail.asp to see details and demo application.

Gmail and Folders Issue

I currently organise my mail into their respective folders, so they don't appear in the inbox.
WIth the X1, it doesn't notify you when you have a new message in any folder, it only notifies you when you have a new message in the inbox only.
I think it would quite useful if a program was developed to create a same notification when an email arrives in any folder in Outlook on teh X1, not just in the inbox.
Any suggestions?
I've had the same problem. The way I solved it was to go to your settings in Gmail (from the web, not your phone) and forward all incoming mail to your Hotmail account. If you don't have one, get one. Now when your phone syncs with hotmail, You will get all your email as they arrive.....And Your Gmail mail will be untouched still in their folders. There's really no need to check Gmail anymore as all your mail is forwarded to one account (Hotmail).
I prefer to use Gmail as my primiary account and don't like having so many email accounts.
I'm sure this is just a case of tell the phone to notify you when ANY folder has a new message in it.

HTC email & exchange folders

I tried to search but could not find anything.
On my exchange email, I've got multiple folders and emails are sent to the different folders directly.
In HTC email program, I can look at other folders and see unread email there but I can't see unread emails (and get notifications) across all folders, except of course if I missed a configuration?
That's the way it works. If you've got rules to move mails to Exchange folders you won't get new mail notifications. Same thin happens if you use Outlook as the email client, you won't get any notification for mails that got to folders.
What bugs me is that if you hit menu->folders then the unread count isn't shown there - unless I'm missing something
fredfox_uk said:
That's the way it works. If you've got rules to move mails to Exchange folders you won't get new mail notifications.
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I also am trying to figure this out. I basically want the ability to receive and be notified of all emails including all subfolders. Regarding Fed's comment, I agree that's how it's supposed to work, but in Outlook you can set a rule to display a notification. In my Outlook I set that as the top most rule for all incoming email so I get a notification no mater what rule runs. Even my BBerry allowed me to select folders that were also monitored and hence a notification and email were recieved. HTC however doesn't seem to have an option to do this. It actually sounds like you guys are getting a step further. If I select menu --> folders I see the folders, but not the email within the folders. Anyone know how to setup notifications and receive email for subfolders in exchange on the HTC?
I want to add that before I used Touchdown and touchdown can show emails from all selected folders.
Are follow-ups working for you (mine are auto-flagged in outlook)?
For info, I've asked the question to HTC. Good news, they replied.
Bad news...
There is no setting for notifications on new mails in servers specifiaclly, If you are using a Windows Mobile based phone you can set these folders to be synchronized and on new mails in these folders you should get a notification upon new mails. On our Android based devices there is sadly enough no way to do this.

email application inbox issue

hello
i have setup gmail in the standard arc email application (in addition to gmail application).
i have set it up with push mail (using exchange not imap).
whenever i get a new mail, I am getting the push notification on the status bar, but if I open the inbox the new mail is not there. this is the 'at' sign notification (not the gmail application notification which i am also getting). I have to refresh to get the mail. this seems strange to me.
I have disable contact and calendar sync for gmail exchange setup because they are already synchronized by andriod.
why am i not using the gmail application? i like the clean inbox of the native app better. also i will be using a few more mail accounts and want a unified inbox.
this issue seems to have somehow solved itself

email query

Hi I use the stock email program on my nexus 7 ( not gmail) does anybody know if you can set up more folders under the inbox so I can keep certain emails in their, so not clogging up the main inbox. If not can anybody recommend an alternative email program. Thanks
Keping Emails on Nexus 7
steve50 said:
Hi I use the stock email program on my nexus 7 ( not gmail) does anybody know if you can set up more folders under the inbox so I can keep certain emails in their, so not clogging up the main inbox. If not can anybody recommend an alternative email program. Thanks
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I have the same problem. I want to keep some Emails on my device. It seems to be NOT POSSIBLE.
What app can do this?:fingers-crossed:
Thanks in advance for any reaction.:good:
You could use Gmail to sign in and collect your other email accounts. You can create new labels (folders) from your pc in Gmail and sync them to the N7. You can move emails to whatever folder you want and can setup rules to have them go there. Any non-Gmail account is identified with a tag. You can have the retrieved emails deleted from the original server or keep them. I use Gmail to get my Yahoo emails and my ISP account emails. Everything in one app, identified by account. You can also have Gmail use any of the accounts to 'send from'. On the pc in Gmail, hit the menu icon (gear wheel), choose settings, Accounts & Import to add your credentials to retrieve emails from other accounts.

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