So..my nexus 7 won't turn on.. - Nexus 7 Q&A, Help & Troubleshooting

Recently updated my n7 to 4.2, haven't done anything beyond rooting. I woke up this morning, watched an episode of Prison Break via Netflix and went to work. I always plug it in before I leave, and it was saying it was charging before I left.
I get home from work today, and upon trying to unlock the device, it doesn't turn on. I unplugged it, checked the plug in it was using, even tried multiple different electrical sockets. Plugging it in usually brings up the off charging animation, but nothing. Anyone know what might be going on?
My sincerest apologies if this has been asked/questioned before; I did a little searching before I posted this and couldn't find anything about it. Thanks in advance.
Sent from my Nexus 4 using Tapatalk 2

Try holding down the power button for 10-20 seconds.
If that doesn't work, try leaving it plugged in for a couple hours and check back on it.
Also try plugging it into the computer and seeing if your screen has gone bad, the Nexus 7 should still come up if it's on.

...I really can't believe I made a post for this..rofl. Thanks a lot, I guess I'm just a little too impatient to hold the power down longer than five seconds.
If mods wanna delete, feel free.
Sent from my Nexus 4 using Tapatalk 2

atermify said:
...I really can't believe I made a post for this..rofl. Thanks a lot, I guess I'm just a little too impatient to hold the power down longer than five seconds.
If mods wanna delete, feel free.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Don't know if it's any consolation but I did exactly the same thing this morning

stephen dagostino said:
Don't know if it's any consolation but I did exactly the same thing this morning
Click to expand...
Click to collapse
Feels good knowing someone's as paranoid as I am
Sent from my Nexus 4 using Tapatalk 2

Same thing happened to me ... I turned it off and it was not turning back on .. I came to know from a certain forum that this is a common issue.. Solution was simple but î had to hold the power button for complete 30 seconds
Sent from my Nexus 7 using xda app-developers app

Mine is completely dead even when I hold power on button for 30 seconds, plugging into charger - no response too
Wysyłane z mojego Xperia S za pomocą Tapatalk 2

Try holding down vol up & down buttons and then the power button. Then you should be in the reboot/recovery menu. It should say start. Push power button to power up.
Sent from my Nexus 7 using xda app-developers app

Doesn't help mate. Tried everything, will send on RMA tomorrow :-\ ehh. Just before this sudden death my n7 started to lag a lot, I had almost 2 GB free so what is going on?
Wysyłane z mojego Xperia S za pomocą Tapatalk 2

atermify said:
Recently updated my n7 to 4.2, haven't done anything beyond rooting. I woke up this morning, watched an episode of Prison Break via Netflix and went to work. I always plug it in before I leave, and it was saying it was charging before I left.
I get home from work today, and upon trying to unlock the device, it doesn't turn on. I unplugged it, checked the plug in it was using, even tried multiple different electrical sockets. Plugging it in usually brings up the off charging animation, but nothing. Anyone know what might be going on?
My sincerest apologies if this has been asked/questioned before; I did a little searching before I posted this and couldn't find anything about it. Thanks in advance.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Had the same issue today...thanks to all for the quick and easy fix...feel like such a dork!

I'm having the same problem, last night I tried to turn on my Nexus7 and had issues.
My device is locked and upgraded to 4.2
While booting, the device would get to the lock screen then immediately power down. While it was powering down the screen would fuzz over and glitch a few times. As soon as it turned off it would repeat the process. I eventually got it into the boot loader and I noticed "based version: N/A" I'm not sure what that means but I hit start and now all it does is get stuck at the multi-colored X logo.
Getting back into boot loader I tried recovery mode, the response is "No command". Tried plugging it into my PC and I get the little (ba dum) sound but no device or folders to be scene.
I think i'm in trouble. I wanted to see if I could root it just so the device works again but I can't access it on my PC.
Can anyone think of a step or process I forgot to try?

My Nexus 7, wont turn on anymore either i charged it , it was very low went down to 11% battery so i turned it off and charged it, saw the battery on the screen and now.. It will not turn on, unit feels very warm when charging. It started to lag a bit , before i turned it off.. its normal software as supplied by nexus. so..> no matter how long i hold the buttons.. its off and screen stays black..
doh....asked for RMA number..only used it for a month

My Nexus 7 32Gb won't turn on either. I've been having since I got it the battery has been showing 0% since I turned it on. Regardless of how much charging I did it never changed. It ran fine and was told it might be to do with calibrating the battery but it then started to have problems turning on. It's gone off and I've tried the various power on options mentioned in this thread and nothing is working.
I guess it means a return to Carphone Warehouse. I had just got it all set-up as well.
I had rooted it and manually upgraded it to 4.2.1. It was running fine bar the 0% battery issue. I did the same thing to my Mum's 16Gb Nexus 7 and no problems at all with that one.

atermify said:
Recently updated my n7 to 4.2, haven't done anything beyond rooting. I woke up this morning, watched an episode of Prison Break via Netflix and went to work. I always plug it in before I leave, and it was saying it was charging before I left.
I get home from work today, and upon trying to unlock the device, it doesn't turn on. I unplugged it, checked the plug in it was using, even tried multiple different electrical sockets. Plugging it in usually brings up the off charging animation, but nothing. Anyone know what might be going on?
My sincerest apologies if this has been asked/questioned before; I did a little searching before I posted this and couldn't find anything about it. Thanks in advance.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Hold the power button for 10 seconds or more.Happened to me just yesterday.
Plugin Nexus 7 does not bring up the charging animation.But after holding the power button for about 10 seconds,the boot animation finally appeared

New Nexus 7 Died after 2 Hrs Use
Nexus 7 shut off after only 2 Hrs of use and placed on USB charge. Tried holding button down for 30 Seconds and up/down combination with Power and nothing worked. Opened back cover carefully and patiently with Plastic Opening Tool I already had. Disconnected battery for thirty seconds then replaced connector without removing battery. Snapped cover back on. Hit power and it turned on. Do not use metal on case to open. Hope this helps. I got the idea from Youtube Video. I'm a new user and Not allowed to post links yet. Nexus 7 Teardown Review.

Rcoil73 said:
Hold the power button for 10 seconds or more.Happened to me just yesterday.
Plugin Nexus 7 does not bring up the charging animation.But after holding the power button for about 10 seconds,the boot animation finally appeared
Click to expand...
Click to collapse
He already fixed it. Lol. I suggested that in the second post.
Uvuulas said:
Nexus 7 shut off after only 2 Hrs of use and placed on USB charge. Tried holding button down for 30 Seconds and up/down combination with Power and nothing worked. Opened back cover carefully and patiently with Plastic Opening Tool I already had. Disconnected battery for thirty seconds then replaced connector without removing battery. Snapped cover back on. Hit power and it turned on. Do not use metal on case to open. Hope this helps. I got the idea from Youtube Video. I'm a new user and Not allowed to post links yet. Nexus 7 Teardown Review.
Click to expand...
Click to collapse
Good tip. Thanks.
Sent from my Nexus 7
Stop... MUFFIN TIME!!!

Thanks
rcarsalan said:
Same thing happened to me ... I turned it off and it was not turning back on .. I came to know from a certain forum that this is a common issue.. Solution was simple but î had to hold the power button for complete 30 seconds
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Thanks a lot I holded power button for more than 15 sec it got powered on thanks for your information.I am Happy now.

Man, I was just freaking out. Just got the wifi 16 on Monday. Rommed it as soon as I got home. Was using it at my local watering hole, and it suddenly just would not respond. Black screen, yadda yadda.
15 seconds of holding the power button and boom. Google logo, and then SmoothROM's boot ani. *wipes forehead* Never been so happy to see Jessica Nigri's face! lol

Thank You
I had been turning the Nexus on and off for the last couple of days, No "problems".
I tried to turn it on a couple of minutes ago and NOTHING. I even pluged it in and the battery charging icon did not turn on.
I also tried holding the button for 5 seconds but still nothing.
Fix:
I had to held the button for over 15 seconds to get it to turn on.
Thanks!

Similar problem with my nexus 7. Battery charge shows up when i plug it in. If I try to turn it on while its plugged in, i get what looks like static and lines on the screen. When I unplug it, it dies. If I hold the power button down, and plug it in, it will boot normally, and everything seems to work fine, but the battery shows as dead, and as soon as I unplug it, it dies.Just got it, it came with 4.2.1 running on it, it was an open box from Best Buy, and developer options were already enabled on it. Looks like someone tried to root it, f'd it up, and returned it. Guess I'm taking it back and returning it as well. Just a major pain as it's 1.5 hours each way from where I live to the closest best buy and back.
My problem is an easy fix, return it. However, I'd like to know if anyone figures out a fix for this incase it happens in the future.
Thanks.

Related

[Q] Nexus 10 (16Gb) completely bricked

- Steps to reproduce the problem.
I have seen a couple of other freeze ups from time to time, rather randomly, in various apps, not just Chrome.
In this case, I clicked the "All Apps" button in the lower right corner, and it froze.
- What happened.
The system froze, and then the screen went black. Now I am completely unable to restart the tablet. I does not matter how long I hold down the power button, either alone or combined with the volume up/down, it remains bricked. While connected to USB, it will show the battery charging icon in the middle of screen every 10 seconds (stays on for ~3 seconds) while I'm holding down the power button.
As of now the tablet is basically dead.
The tablet was running Android 4.2.
Does anyone have any ideas?
Power with volume up and down at the same time til you hit fast boot?
Sent from my Nexus 10 using Tapatalk HD
I know this will sound stupid, but are you sure you have battery?
Or try to hold the power button for about 20 seconds until N10 vibrates. That's it.
Sent from my Nexus 10 using XDA Premium HD app
Keep it plugged in to the wall for a few hours and try again
edit: Emphasis on wall
How good are you with technology?
http://gizmodo.com/5961498/nexus-10-teardown-see-the-other-side-of-that-beautiful-screen
it may be worth reading this and possibly popping out the battery just to see if that helps.
did you resolve this issue? i just started having it. i know i was running out of battery and then my n10 wouldnt boot past the x screen after a restart. i left it plugged in but i dont know if it was charging. now it won't turn on and i get the same issue you have. i have it charging over night but i dont think it is going to help =(
djhaf said:
did you resolve this issue? i just started having it. i know i was running out of battery and then my n10 wouldnt boot past the x screen after a restart. i left it plugged in but i dont know if it was charging. now it won't turn on and i get the same issue you have. i have it charging over night but i dont think it is going to help =(
Click to expand...
Click to collapse
Anyone with a solution out there? Just recently started to have this problem
Moffasin said:
Anyone with a solution out there? Just recently started to have this problem
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Click to collapse
Are you able to boot into fastboot?
Sent from my Galaxy Nexus using XDA Premium HD app
mrgnex said:
Are you able to boot into fastboot?
Sent from my Galaxy Nexus using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for replying but after me thinking it was broken for 2 months it suddenly turned on on its own last night!
Not really sure what was wrong to begin with but when it turned on I had 0% charge for a few hours, really strange.
Same issue for me on 32Gb model.
I had a flicker screen once last week and today it doesn't boot up. I connected it for an hour but all I get is the fully charged battery icon when I press the power button, sometimes with a flicker screen or red/blue/green dots all over the place. It doesn't vibrate, it's not recognized by my Windows 8 computer.
I bought it through the eBay US deals and it sucks cause I'm in Europe...:crying:
Call +18553926398 from Skype. It is a Samsung Nexus Repair Center. From Skype it's free of charge line. I had problem with battery in my nexus 10 32gb. I had to send it to US on my cost. I spend on it (from Poland to the US) about 70euro(by UPS), from the US to Poland about $50 (by DHL). But Nexus came back repaired on warranty and it took about 1 week only. It easy and It worth to try. Important: Samsung Repair Center can send your fixed Nexus only to the US (to the US it's for free), so I used MyUS.com for 'a proxy' to send it to Poland (and this part cost about $50).

[Q] Nexus 10 wont turn on.

I placed my nexus 10 on charging yesterday, and after a while (2-4 hours later) when i came back, i found the device to be turned off, I tried the power button in all the combination with volume buttons, but still no luck (even held the power button for 3mins) I searched online, and couldnt find any help on other forums. Some said to keep it on charging overnight and then try powering it up. But still no luck.
I dont get any notification when i connect it to charger, although when i press the power button while connected the screen lights up, and battery charging sign shows up.
Any help would be greatly appreciated.
epicbearman said:
I placed my nexus 10 on charging yesterday, and after a while (2-4 hours later) when i came back, i found the device to be turned off, I tried the power button in all the combination with volume buttons, but still no luck (even held the power button for 3mins) I searched online, and couldnt find any help on other forums. Some said to keep it on charging overnight and then try powering it up. But still no luck.
I dont get any notification when i connect it to charger, although when i press the power button while connected the screen lights up, and battery charging sign shows up.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
So you cannot even get to the recovery?
You ether over charged it (very unlikely to happen) or you have a faulty N10.
Sent from my Nexus 4
andyabc said:
So you cannot even get to the recovery?
You ether over charged it (very unlikely to happen) or you have a faulty N10.
Sent from my Nexus 4
Click to expand...
Click to collapse
No, can't even get to recovery. But i have been using the device for over two months now, nothing like this ever happened. What about the charging sign when i press the power button. It might be some kind of a sleep mode or something, no?
epicbearman said:
No, can't even get to recovery. But i have been using the device for over two months now, nothing like this ever happened. What about the charging sign when i press the power button. It might be some kind of a sleep mode or something, no?
Click to expand...
Click to collapse
Could be a bootloader corruption, software issue, hardware issue or some part of the hardware "thinks" that it is still on when it is not causing it to not switch on.
Have you noticed any issues before it just came off like extreme overheating?
Sent from my Nexus 4
andyabc said:
Could be a bootloader corruption, software issue, hardware issue or some part of the hardware "thinks" that it is still on when it is not causing it to not switch on.
Have you noticed any issues before it just came off like extreme overheating?
Sent from my Nexus 4
Click to expand...
Click to collapse
Well, yes the tablet was getting overheated after a long session of hd videos, or games, but that use to happen all the times.
I believe this is normally called a "Sleep of Death" or sometimes "screen off death". Hold power + vol up + vol down at the same time for 5 seconds and you should boot into fastboot. From there hit the power button to turn the tablet on. Then go about finding a better ROM/kernel combo that doesnt give you this problem.
EniGmA1987 said:
I believe this is normally called a "Sleep of Death" or sometimes "screen off death". Hold power + vol up + vol down at the same time for 5 seconds and you should boot into the bootloader. From there hit the power button to turn the tablet on. Then go about finding a better ROM/kernel combo that doesnt give you this problem.
Click to expand...
Click to collapse
Like i said, its not working i tried using that combination, it wouldnt budge. Screen wont even turn on.
EniGmA1987 said:
I believe this is normally called a "Sleep of Death" or sometimes "screen off death". Hold power + vol up + vol down at the same time for 5 seconds and you should boot into the bootloader. From there hit the power button to turn the tablet on. Then go about finding a better ROM/kernel combo that doesnt give you this problem.
Click to expand...
Click to collapse
You just need to press power and volume down to enter the bootloader.
Sent from my Nexus 4
---------- Post added at 11:35 PM ---------- Previous post was at 11:34 PM ----------
epicbearman said:
Like i said, its not working i tried using that combination, it wouldnt budge. Screen wont even turn on.
Click to expand...
Click to collapse
Try press and holding the power button for around 10 seconds and then try powering it up again.
Sent from my Nexus 4
Are you using the charger/cable that came with your device?
Its working.
Weird how it was taking any input from the power button though. I kept the tablet on charging over night and i tried turning it on in the morning and it worked.
Thank you all.
epicbearman said:
Its working.
Weird how it was taking any input from the power button though. I kept the tablet on charging over night and i tried turning it on in the morning and it worked.
Click to expand...
Click to collapse
I've had my Nexus 10 for less than a week, and this morning I encountered this problem. I was working on setting up syncing through an app called FolderSync and SugarSync. Syncing of one of the folders seemed to go into a loop. The device locked up completely a couple times. I got the process running again and left it running while I went for a workout. When I came back no way could I get it turned on.
I had tried all the things suggested here before checking here for help. I'll try your "solution" of leaving the device on charge overnight. If I can't get it going tomorrow morning I'll return it to Staples, where I bought it.
I have an iPad and have never encountered anything even close to these problems. Bought the Nexus 10 specifically to run the Vim Touch app for Android. The only Vim app for the iPad is horribly crippled.
Sounds like this thread pretty much exhausted the possibilities by the time epicbearman discovered his "solution," but if by chance anyone has any further suggestions I would be grateful.
Thanks,
Eric Weir
I had the exact problem as the OP and none of my chargers worked. I then googled and found someone that said to try to charge via their PC USB instead of the wall charger. I left it plugged into the USB for a couple of hours and the charge went to 4% ( so it must have been very dead ) and all is well.
I charged it via the usb charger, and connected it to my pc overnight. Try doing that.
Take off the back and disconnect the battery and reconnect it
Sent from my Nexus 4 @1.67 GHz on Stock 4.2.2
IRX120 said:
Take off the back and disconnect the battery and reconnect it
Click to expand...
Click to collapse
Thanks. If I'd gotten this in time, I suspect it would've worked. But when I couldn't get it started after trying everything else and leaving it on charge overnight, I returned it to Staples.
Will order a Nexus 7 from Google. If I can get Vim Touch running successfully---my reason for wanting an Android tablet---and I find the screen to small for heavy writing---I want to get by with a soft keyboard---I'll order another 10 and give the 7 to my daughter.
Thanks again,
Eric Weir

[Q] Help! Nexus7 won't turn on!

Totally new here. got my nexus 7(2012) since nov 2012. This morning, I was chatting with friends and my device suddenly froze for 10 mins. i couldnt wait long so i restarted it by holding the power button. now it won't open even if i did the power + volume keys, nothing appears. even when i plug it in the wall charger or on my pc and laptop. still no charging logo or any indication it was on and my laptop says installing new device but always ends up failing so i cant back up my files from my device. I'm not a techy person so i made absolute no effort to root my device. just chatting and some occasional gaming. Please help can't afford to buy a new device for a long while
*btw its a 32gb nexus 7(2012). not sure if this additional info is helpful or not.
Do you get any sort of screen when you try to turn it on ? I.E. do you see the Google logo for a few seconds? Or do you see nothing?
My guess is with a hardware failure or your battery has come loose. When my battery becomes unplugged, I will see the Google logo and then a bunch of funky colors and it will reboot constantly when plugged in. It dies if unplugged, and It also turns on the second it is plugged in.
So if you suspect the battery, there are videos on YouTube to walk you through popping the back off along with pushing the battery back in. I used black electrical tape to hold my battery in place better once I confirmed that was what my problem was.
Merrell
Sent from my Nexus 7 using Tapatalk 4
I would check to see if the battery connection came loose. Its an easy fix to try and was your tablet overly hot or any bulging?
Sent from my Nexus 7 using Tapatalk
Dark Jedi said:
I would check to see if the battery connection came loose. Its an easy fix to try and was your tablet overly hot or any bulging?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
i am so sorry for not replying. i know its too late now because i was asking this info on another thread. i i already tried removing and reinserting the battery on my device.
the nature of my device is that its all black screen. even when you charge it, theres no charging animation that shows or any backlight. its like its really off without anything plugged.
when i plugged it in the pc under device manager, it says apx mode. kinda depressed cuz i think the device is already dead cuz i cant even do the power button + vol down thingie :crying:.
Try pressing and holding in the power button for a long time, up to a minute.
Sent from my Nexus 4 using XDA Free mobile app

My N4 bricked itself?

Hey all,
My N4 seems to have bricked itself, or had some hardware component malfunction suddenly. I flashed the latest PA build on Tuesday and have been running that happily since. This morning, I took a screenshot of something, and the system locked up. I figured no big deal, that stuff happens. Held the power button to reboot, and it hung on the google logo. That's never happened to me before, and thought that was strange. So, I held the power button again and it rebooted afterwards without issue. Thought nothing of it.
Later, I was taking a photo, and the autofocus motor freaked out and the system locked up. Held the power button to reboot, it shut down, and that was it. Now it is completely unresponsive. Have had it plugged to the wall charger in for 2 hours, tried plugging it into the computer and pressing/holding the power button (windows doesn't recognize anything being plugged in). Can't get any response out of it at all.
Basically, I'm at a loss of what to do.
Funny thing is, I was considering ordering a N5 yesterday/today. This has pretty much confirmed my intention to go ahead and order one, but I would like to get my N4 back up and running if possible.
Thanks!
Well false alarm. Left it plugged into the wall charger for about 4 hours then held the power button for what seemed like 30 seconds. Booted right up, but charge was less than 10%... Oh well, everything is fine now.
Sent from my Nexus 4 using Tapatalk
Most important question. Are you still going to get the N5?
moonpie28 said:
Most important question. Are you still going to get the N5?
Click to expand...
Click to collapse
Yes. That was enough of an impetus for me
Sent from my Nexus 4 using Tapatalk

Nexus 6P WILL NOT power back on

I was customizing a widget on my phone when all of a sudden, it freezes then crashes and powers itself off. It then proceeded to power itself back on but took more than 3 minutes on the colorful Google startup animation screen, which I thought was way longer than usual, so I held the power button to shut it off and start it up. But the thing is, it didn't start back up. I held the power button for 5, 15 seconds, 1, 10 minutes, no response. Power +volume down button for 15, 30 seconds, 1 minute, 5 minutes, nothing. Plugged into wall and computer for 15, 30 minutes, unplug and plug back in after 5 seconds and hold power button, nothing. Practically all trouble shooting tips had solved nothing. Not even a single week had completed after this phone was initially powered on before it did this. I contacted Google support and after they had guided me through the same tips I had already tried, they told me they could not assist any further because I had purchased it from Amazon. I got it unlocked and used a SIM card from Consumer Cellular. Huawei was closed so I sent an email explaining the problem. I want to get this fixed without sending it back, but chances are I will just send it back to Amazon for a new one because I heard Huawei takes weeks to do so, that is after I get back from vacation. The greatest time for your phone to brick on you, the evening that you arrive to your week-long vacation destination, right? I had spent about $30 on a skin and a screen protector for the phone already and had put them on, just so I can send it back less than a week later. Really cool. Is there some dark magic trick that I am missing here to get it rebooted? Has anyone else had this specific problem with the 6P? What do I do?
Can you hook it up to a computer
Sent from my Nexus 6P using Tapatalk
stupid question. but did you plug it in to the stock charger/cable. if so did any kinda charge light come on?
Sounds like a hardware problem to me, perhaps like a loose module or something. You should get it replaced asap
jiv101 said:
Can you hook it up to a computer
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
r1nstang said:
stupid question. but did you plug it in to the stock charger/cable. if so did any kinda charge light come on?
Click to expand...
Click to collapse
Yes I was using the stock rapid charging adapter and cable for wall charging, and I used a third party cable for the computer, both techniques did not work.
hello2ew said:
Sounds like a hardware problem to me, perhaps like a loose module or something. You should get it replaced asap
Click to expand...
Click to collapse
That's what I'm thinking I'm going to have to do, I'll have to do it through Aamazon. I'm on vacation so do you think I'll be able to ship it out and get a new one from our rental house address by the end of the week?
http://forum.xda-developers.com/showthread.php?t=3241270
Sent from my Nexus 6P using Tapatalk

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