What to do when the phone freezes? - Nexus 4 Q&A, Help & Troubleshooting

Hey there.
First off I'd like to say that I currently own a LG O2X but I'm planning to buy a N4 as soon as it's available again.
Now, to my question:
Let's assume that the phone freezes and it doesn't restart or react to anything you do. You can't take the battery out to reset the phone. What can you do to reboot it? That kinda makes me worry, as I haven't used any Android phone besides my O2X yet and I encounter this issue sometimes and fix it by taking out the battery and putting it back in.
Thanks in advance.
Sent from my LG-P990 using xda app-developers app

Hold down the power button.

red12355 said:
Hold down the power button.
Click to expand...
Click to collapse
Does that cause the phone to reboot? With a freeze I mean a complete freeze. Touchscreen not responding to anything etc. That includes no power menu when holding down the power button.
Sent from my LG-P990 using xda app-developers app

Yes holding down the power button is like basically doing a battery pull. Take like 6-10 seconds.
Sent from my Nexus 4 using xda app-developers app

Okay. Whew. Now I'm relieved and can't wait to get my hands on a N4. Thanks alot.
Sent from my LG-P990 using xda app-developers app

Jefferyrbrown1983 said:
Yes holding down the power button is like basically doing a battery pull. Take like 6-10 seconds.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I hope that's a somehow hardware implemented thing that can't go wrong no matter how ****ed up the software is.

RisinT96 said:
I hope that's a somehow hardware implemented thing that can't go wrong no matter how ****ed up the software is.
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Click to collapse
Yeah same here. Otherwise that would be disappointing and annoying at the same time.
Sent from my LG-P990 using xda app-developers app

Keep it in the sun
Sent from my Full JellyBean on Mako using Tapatalk 2

Related

How will we get are Nexus 4's out of freezes?

With the n4 just getting root I'm sure there's some kernels/ROMs on the way does anybody have any insight on how we'll be able to get out of freezes of course cause no removable battery? That was the only way I knew before. Thanks
Sent from my Nexus 4 using xda premium
DJ "suMo* said:
With the n4 just getting root I'm sure there's some kernels/ROMs on the way does anybody have any insight on how we'll be able to get out of freezes of course cause no removable battery? That was the only way I knew before. Thanks
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Hold down power button
We really need a sticky thread about this...
BravoMotorola said:
Hold down power button
Click to expand...
Click to collapse
Wow the only way I ever knew was to pull the battery you're telling me no matter how bad the phone freezes the power button shuts the phone down?
Sent from my Nexus 4 using xda premium
DJ "suMo* said:
Wow the only way I ever knew was to pull the battery you're telling me no matter how bad the phone freezes the power button shuts the phone down?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Just like any PC would, yes.
jacklebott said:
Just like any PC would, yes.
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Click to collapse
Wow it's a simple little thing like that you never knew that just blows your mind I've never even tried it that way before
Sent from my Nexus 4 using xda premium
man how could u not know this already?
DJ "suMo* said:
With the n4 just getting root I'm sure there's some kernels/ROMs on the way does anybody have any insight on how we'll be able to get out of freezes of course cause no removable battery? That was the only way I knew before. Thanks
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Yea because tablets for the past 3 years with non-removable batteries have been bricked after freezes?
/end thread
According to Nexus4 guide, which comes with the phone, you have to hold down the power button for 10 seconds to reboot the phone.
I guess that can takes you out of a freeze.
hello00 said:
man how could u not know this already?
Click to expand...
Click to collapse
Bro I just never knew nor tried it that way ever always a custom to just pulling the battery
Sent from my Nexus 4 using xda premium
Knock the phone 3 times and then say "Potatoes eat there". The phone would automatically switch off.
Power and volume down works for me
Sent from my Xoom using Tapatalk 2
I don't trust that method to be 100% reliable, though. Just from experience with my G2x and it freezing. My phone has a button combo that restarts the phone, but sometimes it fails when my phone is frozen and I still have to pull the battery.
partylikeaninjastar said:
I don't trust that method to be 100% reliable, though. Just from experience with my G2x and it freezing. My phone has a button combo that restarts the phone, but sometimes it fails when my phone is frozen and I still have to pull the battery.
Click to expand...
Click to collapse
On the nexus 4 the 10sec power button reboot is programmed on the hardware layer(pre-boot) and not the software layer. No matter how bad you freeze your phone in the o/s the power button hold will always reboot it plain and simple.
If you have a hardware issue though then your in trouble no matter what.
Sent from my Galaxy Nexus using xda premium
My nexus 4 just froze 2 min ago after trying to quit a game. I waited for it to do something but nothing happened. Holding power button down did NOT help.
I held the power button and the volume button down at the same time and it worked. Just sharing it with you guys! :good:

why my nexus 4 doesn't take a screen shot when pressing power and volume down button

I'm running stock, haven't changed a thing since getting it from Google play.
Need HELP!!
Thank you!
Sent from my Nexus 4 using xda app-developers app
Are you doing it simultaneously? Give it like a second or two before releasing
Sent from my Nexus 4 using Tapatalk 2
press the power button first and the the volume down button...and then wait for your INSTANT WIN!!
need to press them the same time. its a little tricky at the start but you'll get used to it.
or you can just get an app that will do it for you
like THESE
Sparta507 said:
or you can just get an app that will do it for you
like THESE
Click to expand...
Click to collapse
no point in installing useless apps that consume memory when its in the OS natively. its not that difficult to press two buttons at the same time and getting it right. once you do it once or twice, you'd get the hang of it and all is good.
either that or flash a custom rom and u can add the screenshot button on your long press power button menu.
zephiK said:
no point in installing useless apps that consume memory when its in the OS natively. its not that difficult to press two buttons at the same time and getting it right. once you do it once or twice, you'd get the hang of it and all is good.
either that or flash a custom rom and u can add the screenshot button on your long press power button menu.
Click to expand...
Click to collapse
Yeah I'm pretty sure its not working for me either
Sent from my Nexus 4 using xda app-developers app
It works for everyone. All you have to do is push them at the same time. Power + volume down. Hold for like three seconds. If it doesn't work hold for five seconds.
Sent from my Nexus 4 using Tapatalk 2
thanks guys, it is indeed tricky. especially doing it with my diztronic case.
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strobex said:
Yeah I'm pretty sure its not working for me either
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
It's very tricky. I said the same thing when I was doing it on my galaxy Nexus but got the hang of it.
Place your hand on the volume down and power button before pressing them and then hold them both at the same time until your phone makes a screen shot animation.
I will give Samsung this though the slide to screen shot is very intuitive on the touch wiz platform.
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eminemead said:
thanks guys, it is indeed tricky. especially doing it with my diztronic case.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Oh so that's why. Since the new diztronics cover the buttons, it's probably not being pressed correctly.
Sent from my Nexus 4 using Tapatalk 2
joshnichols189 said:
It works for everyone. All you have to do is push them at the same time. Power + volume down. Hold for like three seconds. If it doesn't work hold for five seconds.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I was about to start *****in hard ..but got it to work
Sent from my Nexus 4 using xda app-developers app
zephiK said:
It's very tricky. Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
It's actually not lol.
cloud1111 said:
It's actually not lol.
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Click to collapse
Tell that to the people who had difficulties
It is tricky at the beginning but like I said over again and again, once you know how to do it. It's not tricky and is very easy to do. I understand depending what case they have on it may be trickier because the case covers the buttons that all of us overlooked
Screen shot working on Nexus 4 after trying this!!!!
Press Volume down button and power button until phone get restarted. then you able to take screen shots.
It worked for me.
~~Nexus 4.
PTS_Nexus_4 said:
Press Volume down button and power button until phone get restarted. then you able to take screen shots.
It worked for me.
~~Nexus 4.
Click to expand...
Click to collapse
Try first powering off your phone. I had a little issue and i could not get the shutting down menu after several attempts, the phone restarted it self and after it was up, I was able to take screenshots without any difficulties.
ceag235 said:
Try first powering off your phone. I had a little issue and i could not get the shutting down menu after several attempts, the phone restarted it self and after it was up, I was able to take screenshots without any difficulties.
Click to expand...
Click to collapse
My nexus had the same problem... and yes, I know how to take screenshots...
But by doing this the problem was solved... thanx man!

Help

Hi guys part my lg nexus 4 is not responsive. When I try power of my phone I can press power of but when I click OK to continue it don't work. It from there my screen does not work. My question is there anything I can do to fix if or is fixing screen only fix and if so how much is it.
Thank you so much
Sent from my GT-I9505G using xda premium
Mohanned85 said:
Hi guys part my lg nexus 4 is not responsive. When I try power of my phone I can press power of but when I click OK to continue it don't work. It from there my screen does not work. My question is there anything I can do to fix if or is fixing screen only fix and if so how much is it.
Thank you so much
Sent from my GT-I9505G using xda premium
Click to expand...
Click to collapse
have you tried force rebooting your phone? long press the power button for about 10-15 seconds. after it powers off and reboots, check to see if that spot is working again.
simms22 said:
have you tried force rebooting your phone? long press the power button for about 10-15 seconds. after it powers off and reboots, check to see if that spot is working again.
Click to expand...
Click to collapse
Tried still same issue. Anyway you can force power of. Was gonna try factory reset in recovery
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Mohanned85 said:
Tried still same issue. Anyway you can force power of. Was gonna try factory reset in recovery
Sent from my GT-I9505G using xda premium
Click to expand...
Click to collapse
force reboot your phone again, if you press down volume down, and hold it down as its rebooting, itll boot into the bootloader. you can get into recovery or power off your phone there. there are also free apps that will power off/reboot/reboot recovery/reboot bootloader.
I powered it of and back on. Screen not responsive grr. I can't unlock my phone
Sent from my GT-I9505G using xda premium
I factory reset to and nothing grrr
Sent from my GT-I9505G using xda premium
the screen isnt responsive at all? and after a factory reset? might be best to rma it.
simms22 said:
the screen isnt responsive at all? and after a factory reset? might be best to rma it.
Click to expand...
Click to collapse
Its only half responsive
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simms22 said:
the screen isnt responsive at all? and after a factory reset? might be best to rma it.
Click to expand...
Click to collapse
what you mean rma it
thanks pal

Bad effects of replacing the power button?

Hello guys my power button seems unresponsive most of the times...I'm kindda worried about it since i dont have warranty also
I am using touch control and stuff to reduce the usage of it as much as possible :good:
My question is, will replacing it cause any problem?? Will it be noticeable that its replaced??
Thanx in advance :good:
Sent from my Nexus 4 using xda app-developers app
It may not be a power button hardware problem. A few members, including me have experienced bad power button behavior ever since the 4.3 update. At times mine seems unresponsive, or acts as if I press it twice. Like if I push it once to lock my phone it'll quickly go off and back on as if I pressed it twice. Also when pushing it to wake the screen it doesn't seem to respond at times and have to push it again. It happens very randomly. I'd say about 2 out of 10 times or so. I even flashed back to 4.2.2 for a few days and I had no issues whatsoever.
Sent from my Nexus 4 using xda premium
d_phekt said:
It may not be a power button hardware problem. A few members, including me have experienced bad power button behavior ever since the 4.3 update. At times mine seems unresponsive, or acts as if I press it twice. Like if I push it once to lock my phone it'll quickly go off and back on as if I pressed it twice. Also when pushing it to wake the screen it doesn't seem to respond at times and have to push it again. It happens very randomly. I'd say about 2 out of 10 times or so. I even flashed back to 4.2.2 for a few days and I had no issues whatsoever.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Does it mean this is a software bug for the people who are facing this issue?
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filthykid said:
Does it mean this is a software bug for the people who are facing this issue?
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Click to expand...
Click to collapse
Seems to be for some. It's odd that only a few members have reported the issue. I'm sure there are others who do really have a button hardware problem, but I've pretty much ruled that out for myself.
Sent from my Nexus 4 using xda premium
Im on 4.2.2 to bring up the power off menu i have to keep pressing it really hard...samething to switch this on.
Will it cause any problem if i replace it??
Sent from my Nexus 4 using xda app-developers app
d_phekt said:
It may not be a power button hardware problem. A few members, including me have experienced bad power button behavior ever since the 4.3 update. At times mine seems unresponsive, or acts as if I press it twice. Like if I push it once to lock my phone it'll quickly go off and back on as if I pressed it twice. Also when pushing it to wake the screen it doesn't seem to respond at times and have to push it again. It happens very randomly. I'd say about 2 out of 10 times or so. I even flashed back to 4.2.2 for a few days and I had no issues whatsoever.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I have the EXACT same behaviour!!
I didnt notice if it was because of android 4.3 but I have read about others saying the same thing.
Im about to leave the house to go the service centre and I found this
Im taking it anyway. Lets see what they say.
But its not 2 out of 10 for me. More like 7 out of 10
Really doubt that is the OS it had to be the power button get it replaced from the service centre that should solve the problem.
Facing the same problem but the service centre in my area does not have the power button in stock had asked me to wait for a week so that they can arrange it.
oSandmaNo said:
I have the EXACT same behaviour!!
I didnt notice if it was because of android 4.3 but I have read about others saying the same thing.
Im about to leave the house to go the service centre and I found this
Im taking it anyway. Lets see what they say.
But its not 2 out of 10 for me. More like 7 out of 10
Click to expand...
Click to collapse
Please keep us updated on how it works after replacement.
Sent from my Nexus 4 using xda premium
d_phekt said:
Please keep us updated on how it works after replacement.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I went to the service center. The lady told me the engineer was on leave. I'll have to go on Monday again! She said it was nothing. He will only have to open it and clean the button and it will work. She said it was a common problem.
Sent from my Nexus 4 using Tapatalk 4
oSandmaNo said:
I went to the service center. The lady told me the engineer was on leave. I'll have to go on Monday again! She said it was nothing. He will only have to open it and clean the button and it will work. She said it was a common problem.
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
so what if we open ourselves and clean it by ownself??
mine works of 2/10 times
and its not software related at all
sid21 said:
so what if we open ourselves and clean it by ownself??
mine works of 2/10 times
and its not software related at all
Click to expand...
Click to collapse
I have replies to your PM
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d_phekt said:
Please keep us updated on how it works after replacement.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I just got it fixed at the service center. Took an hour of waiting but my baby is finally okay
The power button is smooth again.
Sent from my Nexus 4 using Tapatalk 4
oSandmaNo said:
I just got it fixed at the service center. Took an hour of waiting but my baby is finally okay
The power button is smooth again.
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
Good to know! any differences??
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IKnowIRock! said:
Good to know! any differences??
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Click to collapse
Yeah its definitely not a software upgrade problem. Its working really fine now
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oSandmaNo said:
Yeah its definitely not a software upgrade problem. Its working really fine now
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Click to expand...
Click to collapse
Awesome... Ill be going to the service centre soon then
Thanks for letting us know :good:
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IKnowIRock! said:
Awesome... Ill be going to the service centre soon then
Thanks for letting us know :good:
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
No problem :good:
Sent from my Nexus 4 using Tapatalk 4
Did they end up replacing the button or just take it apart and clean it? How much did they charge?
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d_phekt said:
Did they end up replacing the button or just take it apart and clean it? How much did they charge?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
They took it apart n cleaned it I think. They didn't let me inside the "surgery" room lol :good:
It was under warranty so I wasn't charged anything!
Sent from my Nexus 4 using Tapatalk 4

sensitive power button

i love the nexus 4, the only thing that drives me mad is the power button on the side.
I'm always finding the screen on and unlocked when pulling the phone out my pocket
has anyone found any apps or any tips how to stop this??
colemanuk said:
i love the nexus 4, the only thing that drives me mad is the power button on the side.
I'm always finding the screen on and unlocked when pulling the phone out my pocket
has anyone found any apps or any tips how to stop this??
Click to expand...
Click to collapse
It never happened to me, I guess something is wrong with your power button.
Dark Emotion said:
It never happened to me, I guess something is wrong with your power button.
Click to expand...
Click to collapse
It happens to me all the time it's so frustrating. never had so much trouble with a phone. Hopefully the nexus 5 won't be like it :/
Sent from my Nexus 4 using XDA Premium 4 mobile app
colemanuk said:
i love the nexus 4, the only thing that drives me mad is the power button on the side.
I'm always finding the screen on and unlocked when pulling the phone out my pocket
has anyone found any apps or any tips how to stop this??
Click to expand...
Click to collapse
Never happened :/ try putting pattern or pin lock method...coz it might be due to the unlocked status bar
Sent from my Nexus 4 using xda app-developers app
IKnowIRock! said:
Never happened :/ try putting pattern or pin lock method...coz it might be due to the unlocked status bar
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Cheers buddy sounds like a good solution will give it a go
Sent from my Nexus 4 using XDA Premium 4 mobile app
colemanuk said:
Cheers buddy sounds like a good solution will give it a go
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No worries! let us know how did it go :good: i have the total opposite... Power button isnt responsive enough now...have to press harder to lock/unlock so i use touch control and such stuff to save it
Sent from my Nexus 4

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