I have not had any issues that i've seen other have on the forums but there is one issue i am having...
After the first few hours of use the antenna has either cut out completely and I see "no service" or only Edge is available.
Rebooting + open/close sim tray does not fix the problem. I am on T-Mobile.
I had to call in and have them "reset" the data on my line in order the get h+ speeds again. Also my buddy said they told him the Sim card that came with the phone, if from t mobile, could be a different type and if I keep getting issues they recommended to go into the store and request a new one. He also is having terrible speeds on t mobile. We are both seeing about 600kbs down and 1000kbs upload speeds. Used to be much better with my galaxy nexus....so I will check with them tomorrow again
Sent from my Nexus 4 using xda app-developers app
I have a similar problem but for me the H icon never goes away. It works for a good time but then all of a sudden it doesn't load anything. It comes and goes and it's really annoying.
Did you guys cut your sim card into micro or is it a real micro sim card?
My reception is pretty poor. It drops pretty randomly at times which can be frustrating, something that my Galaxy Nexus never did. I typically only see 2G speeds though due to my area.
Sent from my Nexus 10 using xda app-developers app
I cut my Sim and having the same issue... Guess I have to get a real micro sim
Sent from my Nexus 4 using xda app-developers app
I am using a microsim ... the one that came with the phone since I purchased through T-Mobile online.
I think it is the sim card because it looks like there are scratches on it after I had swaped it back to my vibrant with a microsim adapter.
I will go to the store today when they open and get a new sim. Hopefully this will fix this issue. It was working perfectly fine earlier.
My N4 is dropping calls and losing network connection like crazy. I'm using the same Sim that was in my SIII. It had no such issues.
Sent from my Nexus 4 using xda app-developers app
I haven't had your problem, but I did cut my SIM to a microSIM, and the first 2 times I put it in, the N4 would not recognize it. Since then, I've put it in 2 more times and it's been fine. Did you cut your SIM into a microSIM? Maybe the phone is extra picky about placement.
SOLVED
Got a new MicroSIM and It works perfectly. My original microSIM did get scratched too hard when using a MicroSim to SIM adapter (i was testing the microsim on my old phone)
I'm happy now
javacody said:
My N4 is dropping calls and losing network connection like crazy. I'm using the same Sim that was in my SIII. It had no such issues.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Did you set up your APNs?
Robert_W said:
Got a new MicroSIM and It works perfectly. My original microSIM did get scratched too hard when using a MicroSim to SIM adapter (i was testing the microsim on my old phone)
I'm happy now
Click to expand...
Click to collapse
NVM. Same b.s just happened again with the new sim. Idk whats going on here. The antenna is randomly choosing to be on HSPA, EDGE, or nothing... I'll wait it out for a day or two.. see if things change
Why would I have to?
Sent from my Nexus 4 using xda app-developers app
EDIT:
called up. they did a reser on their end. didnt work. They will call me when the Nexus4 becomes available again. Mine is labelled as "defective" in the system
Robert_W said:
called up. they did a reser on their end. didnt work. I am now getting a new one now.... waiting on hold listining to christmas music
Click to expand...
Click to collapse
Let us know how it goes ,
this issue is very frustrating.
Sent from my Nexus 4 using xda app-developers app
Ugh. That sucks. Sorry to hear.
what really sucks is that I dont have any other issues with it. Every problem that i see on the forums is not existant on my nexus. I am scared that if it ever gets replaced that the new one may not be as perfect as this one is
I'm Having the exact same problem, except on AT&T. Coming from an Atrix 4G, cut the sim down to micro size, only had a network connection for the first 30 seconds after a reboot. I just got off the phone with a AT&T CSR to activate a new micro sim i picked up earlier today, he said IMEI showed up in their system as Unknown, according to him because "it's an unlocked device, so it shows up on our systems as unknown." After doing the switch anyway, connection held for about 5 minutes, and now i'm back to square one. Maybe APN settings? Is this a problem with the N4, or the service?
Absent Crysis said:
I'm Having the exact same problem, except on AT&T. Coming from an Atrix 4G, cut the sim down to micro size, only had a network connection for the first 30 seconds after a reboot. I just got off the phone with a AT&T CSR to activate a new micro sim i picked up earlier today, he said IMEI showed up in their system as Unknown, according to him because "it's an unlocked device, so it shows up on our systems as unknown." After doing the switch anyway, connection held for about 5 minutes, and now i'm back to square one. Maybe APN settings? Is this a problem with the N4, or the service?
Click to expand...
Click to collapse
I would think it may be an issue with the N4 since some people are perfectly fine with their connection, but then there's others like us who can't get it too work all the time =(
i think its a manufacturing defect
I'm thinking definitely manufacturing defect now, I went into a t-mobile store and tried one of their sim cards - same result. I even tried flashing everything completely back to stock, but the problem remains. Am I the only one experiencing this? I can't find any similar results..
EDIT: You guys think I should hold off on sending it back in until they have more in stock? So I'm not completely N4-less for 3 weeks?
Related
I tried to look for this problem, but couldn't find anything relevant...
finally got my unlocked nexus 4 in the mail today!
was super excited, cut my existing t-mobile sim card (I'm on a contract with them) and was able to connect to their network (can make calls and receive texts). When I try to connect to 4G, it takes ages to load a page. it takes the same page about 10 times as fast to load on 2G when i force 2G. Sometimes the page would time out and not load at all..
has anyone else experienced this problem?
Get a real microsim card, those cut sims don't work very well. They're free. I got one from tmobile and I have no problems with my 4g connection, blazing fast.
the sim worked fine on my t-mobile G2, but i guess i'll try to order a real micro anyways.
Did you set up the proper APNs? Check into that before anything else.
Sent from my Nexus 4
Ajfink said:
Did you set up the proper APNs? Check into that before anything else.
Sent from my Nexus 4
Click to expand...
Click to collapse
was the first thing i checked. got info from here
MusicMan374 said:
Get a real microsim card, those cut sims don't work very well. They're free. I got one from tmobile and I have no problems with my 4g connection, blazing fast.
Click to expand...
Click to collapse
Makes no difference. I cut my own sim. What makes a difference is OP had a G2 and the sim cards have since been updated and he needs a newer sim card.
[email protected] said:
the sim worked fine on my t-mobile G2, but i guess i'll try to order a real micro anyways.
Click to expand...
Click to collapse
See above, OP
Sent from my Nexus 4 using Tapatalk 2
I tried to find a way to order a microsim online, and failed. So, I went to the t-mob online chat support, waited about 15 min, and the guy told me that i had to call in or go to a store and that a replacement would not be free of charge.
So, I called in, waited about 15 seconds, and the guy sent a microsim my way for free..
I believe magic is at work here..
will let you know if the new sim solves the problem
Yes! please let us know, im having the same issue!
silvioalcan said:
Yes! please let us know, im having the same issue!
Click to expand...
Click to collapse
when i bought my nexus 4 from a tmobile store, the sim card that came with the phone which was also activated at purchase only let me have speeds of ~39kbps download and ~9kbps upload. this lasted me for about 2 hours and i returned to the store and complained. they swapped it out with a new sim card and i've been getting about 8mbps download and 1.2mbps upload here in Salt Lake City.
not real sure what my point is, but, sim replacement is fairly easy and would be my suggestion after my experience.
well.. I got my new sim card last night and realized that the speeds have nothing to do with my sim card, but probably with the local tower. before i got the new sim card, I sometimes got decent speeds (~4mbps) and sometimes it wouldnt connect. When I got the new sim card, the speedtest gave me 4 kbps.. about 10 miles away from here I got 5 mbps.
So the old sim card behaved exactly as the new one =/
I never had this problem with the G2, though. And I would get speeds up to 20 mbps on the same network..
So this is still very upsetting and confusing
[email protected] said:
well.. I got my new sim card last night and realized that the speeds have nothing to do with my sim card, but probably with the local tower. before i got the new sim card, I sometimes got decent speeds (~4mbps) and sometimes it wouldnt connect. When I got the new sim card, the speedtest gave me 4 kbps.. about 10 miles away from here I got 5 mbps.
So the old sim card behaved exactly as the new one =/
I never had this problem with the G2, though. And I would get speeds up to 20 mbps on the same network..
So this is still very upsetting and confusing
Click to expand...
Click to collapse
Might be a localized problem with the tower, call t-mobile, and they'll have technicians come out and look at it. Or, try another android phone and see if you have the same problem, that'll tell you whether or not it's the phone, if it's the phone, get a warranty replacement, might be a problem with the radio hardware.
[email protected] said:
well.. I got my new sim card last night and realized that the speeds have nothing to do with my sim card, but probably with the local tower. before i got the new sim card, I sometimes got decent speeds (~4mbps) and sometimes it wouldnt connect. When I got the new sim card, the speedtest gave me 4 kbps.. about 10 miles away from here I got 5 mbps.
So the old sim card behaved exactly as the new one =/
I never had this problem with the G2, though. And I would get speeds up to 20 mbps on the same network..
So this is still very upsetting and confusing
Click to expand...
Click to collapse
It isn't even possible for the G2 to reach speeds that high..
Sent from my Nexus 4 using Tapatalk 2
[email protected] said:
well.. I got my new sim card last night and realized that the speeds have nothing to do with my sim card, but probably with the local tower. before i got the new sim card, I sometimes got decent speeds (~4mbps) and sometimes it wouldnt connect. When I got the new sim card, the speedtest gave me 4 kbps.. about 10 miles away from here I got 5 mbps.
So the old sim card behaved exactly as the new one =/
I never had this problem with the G2, though. And I would get speeds up to 20 mbps on the same network..
So this is still very upsetting and confusing
Click to expand...
Click to collapse
same happened to me, its because they've been refarming their 3g network towers. just call T-Mobile customer service and tell them your 3g/4g data isn't working anymore and tell them the address where its not working and they'll fix it. it took a couple days
Sent from my Nexus 4 using xda app-developers app
hmm, data service is fine here. getting around 12-14 down and 1 up...
if its not the sim and your APN seems fine, try contacting Tmo and see if its on thier end. If not maybe its simply a defected device =/
I cut my SGSII simcard and it works perfectly, it is because of the G2 using an older version simcard.
Cut my SIM card they gave me earlier this year when I switched from AT&T with my Galaxy Nexus. Also works fine. Also, you shouldn't have to mess with the APN settings. At all. Should do it automatically.
I've read around and noticed that there seems to be a lot of people having issues on EE, T-Mobile and orange with this device.
On my S3 the signal was amazing, never and issue but on this its always dropping signal and as for the data there's not much point even trying. Drops every single time you they and do anything!
I've been on several different ROMs and the issue seems to follow no matter what I'm on (CM10.1, PA, AOKP) etc..
Any ideas on what I can do?
Thanks
Sent from my Nexus 4 using xda premium
Roshi69 said:
I've read around and noticed that there seems to be a lot of people having issues on EE, T-Mobile and orange with this device.
On my S3 the signal was amazing, never and issue but on this its always dropping signal and as for the data there's not much point even trying. Drops every single time you they and do anything!
I've been on several different ROMs and the issue seems to follow no matter what I'm on (CM10.1, PA, AOKP) etc..
Any ideas on what I can do?
Thanks
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Glad I'm not the only one, I posted last night about it. I thought the wireless was the issue too but I think that's the dodgey wireless router in this building. Maybe we need to change APN settings too? I'm on orange.
I tried manually selecting the network instead of automatic and seemed to work for about 10 mins solid but dropped again.
Sent from my Nexus 4 using xda premium
Roshi69 said:
I tried manually selecting the network instead of automatic and seemed to work for about 10 mins solid but dropped again.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I've tried that too. Tried restarting, switching off all wireless connections, etc. Not working well. Now I can't get the h on my wireless icon either.
http://orangeservicestatus.co.uk/ <--- I think I found out why... :/
BTW I spoke to an orange customer service representative on the phone earlier. He said he'd pass on the information to the technical department since I mentioned that a lot of people were complaining online about connection issues recently. My data connection was back to normal late afternoon. How is yours?
I use mine on 3 Network and must admit it's the fasted thing ever. I thought HTC was good but this Nexus is best by far. I left Orange a short while ago as they're useless.
I'm getting the same issue. On T-Mobile UK(EE) I'm thinking it is a problem with the sim card. Had a galaxy nexus before this and data was great. Got a micro sim from the store for this phone. It appears like the connections on the sim are all to one side and touch the metal sim tray. Don't know if this may cause the issue?
Sent from my Nexus 4 using xda premium
dave83uk said:
I'm getting the same issue. On T-Mobile UK(EE) I'm thinking it is a problem with the sim card. Had a galaxy nexus before this and data was great. Got a micro sim from the store for this phone. It appears like the connections on the sim are all to one side and touch the metal sim tray. Don't know if this may cause the issue?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Really? I haven't checked this on mine, I doubt this could be the problem? I wish orange had an official service status website or something instead of the 3rd party twitter based one... lol
Hello,
I am from India and I'm using Idea Cellular.
I've been using N4 since Jan, initially it had 4.2 on it, after that I updated to 4.2.1 and later 4.2.2
For the last 6-7 weeks most of my calls were getting dropped, sometime just after connecting.
I tried a lot of solutions:
1. Switching off mobile data
2. Switching off wifi
3. Device reset
and then making calls.
None of the above solved the call drop issue. I finally requested for a replacement device and received it today.
So I put my sim in new phone, copy all my data from Google Play and I make my first call, 12 mins and the call drops again.
Now if this was a hardware issue, the odds of me again getting a faulty device should have been very less. But well here we are - one more faulty device.
If its not, is there any software fix or anything other way of solving this?
Did you try checking with a different SIM?
Hardware issue with your particular phone. RMA
Maybe is your sim cause I can talk for over a hour and nothing happens
xsreality said:
Did you try checking with a different SIM?
Click to expand...
Click to collapse
I've been using the same sim in my iPhone for 1.5 years, never had any issue with it.
sagarpatil86 said:
I've been using the same sim in my iPhone for 1.5 years, never had any issue with it.
Click to expand...
Click to collapse
Where did you get replacement in India mate..?
Sent from The Beauty - Xperia S
-Harsh- said:
Where did you get replacement in India mate..?
Sent from The Beauty - Xperia S
Click to expand...
Click to collapse
Got it on my HopShopGo US address and shipped it to India. Had to pay Rs 2776 for Customs/Octroi and some $28 for shipping.
Google has blocked $350 on my card and will reimburse it once I send them my old device back.
So disappointed with Nexus 4.
sagarpatil86 said:
Got it on my HopShopGo US address and shipped it to India. Had to pay Rs 2776 for Customs/Octroi and some $28 for shipping.
Google has blocked $350 on my card and will reimburse it once I send them my old device back.
So disappointed with Nexus 4.
Click to expand...
Click to collapse
Yea today is my second day but have to say lost t charm.. Lost signals, wifi stops working and call issues..
Sent from The Beauty - Xperia S
-Harsh- said:
Yea today is my second day but have to say lost t charm.. Lost signals, wifi stops working and call issues..
Sent from The Beauty - Xperia S
Click to expand...
Click to collapse
I've had mine for about a month and have not experienced any of these issues. Yes, I've had a dropped call or two but it's been in areas that have a weak signal and my previous phones would also drop calls. I'm on the T-Mobile USA network.
It might as well be a problem with your service provider, and it might be temporary, you should check that possibility. If not, then the SIM card might be faulty as well, try it in a different phone and see if calls are dropped.
Tried switching already.. No avail..
Main things that bug me is wifi.. Don't know what the heck is wrong with it..
Sent from The Beauty - Xperia S
Using N4 since 3 months in Mumbai with Vodafone never had problem like that. May its your device or SIM or network is getting worse at this time in your area.
High Hopes
I feel ya, man. My phone usage pattern is pics, video, and browsing mostly. The Nexus 4 has failed me on multiple occasions with dropped data and terrible reception. I have tried changing my APN settings, I've even called ATT and confirmed with them that I had the correct data plan allotted.
I know it's the Nexus 4 and not my carrier because my husband, who uses a half-broken iphone 4 on the same network gets better reception and network connectivity in the same places and at the same times. I found myself using his phone a lot of the time to do simple tasks like browse online because I'm tired of re-connecting on my Android.
I still don't want to go back to iPhone because I'm bored with iOS at the moment, so now, when I'm researching my next Android phone, I'm going to make sure to consider radio signal quality.
sagarpatil86 said:
I've been using the same sim in my iPhone for 1.5 years, never had any issue with it.
Click to expand...
Click to collapse
I have seen issues with SIM working on one phone but acting weird on another. Try checking with 2-3 different SIM cards of various service providers. If all fail, you will know the device is faulty.
FYI, I am on Airtel MH Nexus 4 and haven't faced any issue.
I have the same issue, the call drops when making or receiving a call, and it happens after 20 seconds to 1 minute... The odd thing is I didn't have these problems when I was using it in the states.. Just had them when I went back home..
Sent from my Nexus 4 using Tapatalk 2
ksavai said:
Using N4 since 3 months in Mumbai with Vodafone never had problem like that. May its your device or SIM or network is getting worse at this time in your area.
Click to expand...
Click to collapse
+1
No issues for me too. From Mumbai, on Vodafone network. In fact the reception is better on Nexus 4 than my previous phone which was a Motorola Electrify.
i'm from Mumbai, using Tata Docomo, and have no problems with my nexus 4!
Try your sim in another phone now.. Might well be your carrier
Issue with getting 3G AirTel on Nexus 4
xsreality said:
I have seen issues with SIM working on one phone but acting weird on another. Try checking with 2-3 different SIM cards of various service providers. If all fail, you will know the device is faulty.
FYI, I am on Airtel MH Nexus 4 and haven't faced any issue.
Click to expand...
Click to collapse
I have recently swapped SIM on Nexus 4, from BSNL to AirTel. When I was using BSNL, 3G was working fine. Once I switched the BSNL SIM with AirTel SIM. I got 3G the first day (14th March 2013) and after that I was never able to get 3G till now. I even got a duplicate SIM thinking that earlier SIM might be the problem as I had converted it to micro by cutting it. But new micro SIM doesn't seem to be helping either.
Any help would be greatly appreciated.
my prob
i am in india . i got my N4 from the USA in mid feb . i started using it after i reached india . my phone makes a creaky sound at the top left part when pressed slightly . and also there is this weird sound from inside the phone when i shake it . sounds like some really tiny part is loose inside it .i have never dropped my phone and there is no damage externally . i am considering getting a replacement . so how should i go about it ?
please help fast because a friend will be going there soon so ill send it with him .
thank-you
My s4 could do this. now it gives an offline error. What the hell is wrong with the s5? It's like they hired someone from iPhone genius product team. This is a step backwards. Also phone never connects to 4g. Probably a personal problem
Sent from my SM-G900V using Tapatalk
naturalstamina said:
My s4 could do this. now it gives an offline error. What the hell is wrong with the s5? It's like they hired someone from iPhone genius product team. This is a step backwards. Also phone never connects to 4g. Probably a personal problem
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
Sounds like the problem is one in the same because if you aren't on 4G (or wifi) you can't simultaneously talk or text and use data.
Do you know if other phones in your area get 4g? If so, try roobooting/ re inserting your Sim card. You could also try to change your network from "global" to "LTE/CDMA".
My RAZR had this problem all the time and usually a reboot helped. Or 4g could be out (was out for a week in my town).
Did the geniuses at Verizon give you a new SIM card with your S5 our use your old one? When I got muy S5 they tried to use my old one and it had all sorts of problems, the next day I went back and a guy who knew what he was doing asked the very question I opened up with and I told him the reused my old one, and here told me the came with a new one for a reason! He switched it out, all little bugs gone, worked great until the camera gave out, but that is a different issue!
Thank you all for the replies. costco rep advised me to call tech support so I'm giving that a try before taking back in for 2nd return (first return for defective bluetooth)
They originally had me use my Sim card and took mine out the phone that it came with. Then the NFc didn't work because of sim. So i go there and get a sim they pulled out of another s5 like they did mine and told me to call Verizon to activate it.
Thing is. 4g was working fine on that phone. Bluetooth was the problem and now on this device the 4g. I think it's the 4G hardware...
Sent from my SM-G900V using Tapatalk
Right.. Hardware related.
but yes.. you can only use data while on the phone if your phone has 4g or on wifi since 3g uses the same signal as your calls do so fix the 4g and you should b good to go
Sent from my SM-G900V using XDA Premium HD app
For those that have LTE/3G dropping issues I believe i have found a fix.
There appears to be something wrong with the sim card that comes with the note 4... my connection would drop lte and 3g a lot...so I tried another sim card from my S4 and the connection did not drop no more!
A few days later I had to get a replacement phone because I noticed a few dead pixels. When I received it..it had the same connection dropping issues with the sim card that came with the phone. So once again I popped in the S4 sim card and the connection was good again!
I have the black note 4 bought from amazon and in the NYC area. So it might be a bad batch but if you have connection issues try a different sim card!!
kwazytazz said:
For those that have LTE/3G dropping issues I believe i have found a fix.
There appears to be something wrong with the sim card that comes with the note 4... my connection would drop lte and 3g a lot...so I tried another sim card from my S4 and the connection did not drop no more!
A few days later I had to get a replacement phone because I noticed a few dead pixels. When I received it..it had the same connection dropping issues with the sim card that came with the phone. So once again I popped in the S4 sim card and the connection was good again!
I have the black note 4 bought from amazon and in the NYC area. So it might be a bad batch but if you have connection issues try a different sim card!!
Click to expand...
Click to collapse
U cant
Sent from my SM-N910P using XDA Premium HD app
pbedard said:
U cant
Sent from my SM-N910P using XDA Premium HD app
Click to expand...
Click to collapse
Can't what?
reason why is when you are activating. you are not entering in the new sim. old sim is still activated in the network.
Sent from NOTE QUATRO
00_MACKIE_00 said:
reason why is when you are activating. you are not entering in the new sim. old sim is still activated in the network.
Sent from NOTE QUATRO
Click to expand...
Click to collapse
When activating it asks for the sim information.... I used a sim from a deactivated phone that was not on my account and it fixed my connection dropping issues.
kwazytazz said:
When activating it asks for the sim information.... I used a sim from a deactivated phone that was not on my account and it fixed my connection dropping issues.
Click to expand...
Click to collapse
That sucks. I don't have a spare sim. Which means I gotta go ask for one lol.
DarkManX4lf said:
That sucks. I don't have a spare sim. Which means I gotta go ask for one lol.
Click to expand...
Click to collapse
Try to go to a sprint repair store they should have a bunch. good luck! Had a friend who has the same issue with his note 4 too and he popped in his old sim card and it works without connection issues
I apologize if this is the wrong place for this question, I have had pretty much 1 bar of signal on both mine and my wife's Note 4 since we activated them less than a month ago. i just ran a speed test and the average download speed was 21.57 Mbps - is this good or not?
Thanks
tat2me2 said:
I apologize if this is the wrong place for this question, I have had pretty much 1 bar of signal on both mine and my wife's Note 4 since we activated them less than a month ago. i just ran a speed test and the average download speed was 21.57 Mbps - is this good or not?
Thanks
Click to expand...
Click to collapse
Yes that's pretty good.
------------------------------------------------------------
Hit the thanks button if I was helpful!
Sent from Sprint Note 4
kwazytazz said:
Try to go to a sprint repair store they should have a bunch. good luck! Had a friend who has the same issue with his note 4 too and he popped in his old sim card and it works without connection issues
Click to expand...
Click to collapse
I went to a sprint store and was told that they don't have any loose sim cards for the Note 4 and it only comes with the phone.
They tried to make me believe the sim card for the Note 4 is different than what's used on S5 or note 3....
I'll try to call sprint and see what I can get.
tat2me2 said:
I apologize if this is the wrong place for this question, I have had pretty much 1 bar of signal on both mine and my wife's Note 4 since we activated them less than a month ago. i just ran a speed test and the average download speed was 21.57 Mbps - is this good or not?
Thanks
Click to expand...
Click to collapse
The bars are wrong for one. Use Signal Check lite or pro to see what is really going on.
If you are given a hard time about a new SIM, just tell them that you are buying a Nexus 5 on Googe's website and you need a SIM.. assuming that takes the same size
tat2me2 said:
I apologize if this is the wrong place for this question, I have had pretty much 1 bar of signal on both mine and my wife's Note 4 since we activated them less than a month ago. i just ran a speed test and the average download speed was 21.57 Mbps - is this good or not?
Thanks
Click to expand...
Click to collapse
I TOO..get very little bars on my connection.. 90%of the times.. I barely get 1 bar.. rarely do I get a full scale bar.
Im in St Louis...
Is there anything I can do?? thanks alot!
I dont get it what does the sim have to do with the operation of the radio constantly to different bands. Seems more to me like the tower selection algorithms are flawed to me and I doubt those algos are on a sim. Maybe chosing the sim from the other phone is forcing you onto the older lte network. Are you getting on any of the new bands?
Sent from my SM-N910P using XDA Free mobile app
dmisselh said:
I dont get it what does the sim have to do with the operation of the radio constantly to different bands. Seems more to me like the tower selection algorithms are flawed to me and I doubt those algos are on a sim. Maybe chosing the sim from the other phone is forcing you onto the older lte network. Are you getting on any of the new bands?
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
The sim handles lte connection. Without the sim the phone will only connect to 3g and 1x.
Yes I'm connecting to all 3 bands wherever available. Before swapping out the sim card it would drop connection to 3g and even when on 3g it would lose connection to no signal and connect back to 3g.
There would be times it would connect to b41 but if it goes idle for a few seconds the connection will drop to 3g. This has been my experience with 3 note 4s that I received from amazon. Each after replacing the sim card will fix the connection issue.
I may have gotten a bad batch of sim cards..who knows but the areas I frequent with my nexus 5 all had strong b41 signals in the NYC market. So I know it's not my area that's the problem.
I took my N4 to a Sprint service center yesterday. The ran a speed test and it got 15 up and own. Of course we know they have a booster on site so all phones work great in the store. I showed them the speed records of nothing over 2 for the last week regardless of location and they then took the phone back to one of the techs. not realizing I was paying attention the rep handed the phone through the window to the tech but never actually let go of it. Came back about three minutes later and said yeah the tech says the phone is fine. So then he goes to a terminal and asks for my ZIP. I give it and he types it in does a few mouse clicks and a few facial expressions like he is discovering the issue. Then tells me they are converting the towers in my area from 3G to 4G and I should see my speeds come up in six months. Yep six months.
So I said ok that covers you for my area at home in North Dallas but what about where I work in Southlake? Of they are doing the same there as well.
So I got brushed of by Sprint and still have a slow phone. Asked for an old SIM and they said due to security all unused SIMS are destroyed.
Solarenemy68 said:
I took my N4 to a Sprint service center yesterday. The ran a speed test and it got 15 up and own. Of course we know they have a booster on site so all phones work great in the store. I showed them the speed records of nothing over 2 for the last week regardless of location and they then took the phone back to one of the techs. not realizing I was paying attention the rep handed the phone through the window to the tech but never actually let go of it. Came back about three minutes later and said yeah the tech says the phone is fine. So then he goes to a terminal and asks for my ZIP. I give it and he types it in does a few mouse clicks and a few facial expressions like he is discovering the issue. Then tells me they are converting the towers in my area from 3G to 4G and I should see my speeds come up in six months. Yep six months.
So I said ok that covers you for my area at home in North Dallas but what about where I work in Southlake? Of they are doing the same there as well.
So I got brushed of by Sprint and still have a slow phone. Asked for an old SIM and they said due to security all unused SIMS are destroyed.
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I believe there's a international chat or something that you can request a sim from...when the nexus 5 came out that was how people were able to obtain Sims from. Just need to tell them you need a sim card for a Google purchased nexus 5
I had some hope and tried the Sim card trick. My S4 had 4G_LTE almost every location I used it in for over a year, and once on lte it never dropped to 3G... Data speed was 5 to 10 MEG. My note 4 for the last 30 days is probably 75% on 3G, 1/4 to 1 Meg download and almost nonexistent upload speed. When it sometimes does connect to 4G it will soon drop to 3G. Funny thing my daughter also has the note 4, and when she comes to my house she will be on 4G the whole time. While mine goes from 4 to mostly 3G.
I powered off both phones and put my s4 Sim into the note 4. Powered it on and the 3g icon kept spinning. Finally a self service app came on and said to call Sprint to be able to use data, (I'm assuming), there was an option to reset cell data and I clicked that. The phone then did a self activation, updated prl and profile while it rebooted a couple times.
Old s4 sim always getting strong 4G lte in my S4 was now providing strong 3G only in my new note 4.
OK, power off and switch the Sims back to there original phone. Now I am back to occasionally seeing 4 G, as before now I am usually on slow 3G.
I will now call Sprint and exchange the phone if necessary. I have unlimited data too. I can't wait to access it on this phone.
Excuse portions of this that seem to be rant... They are [emoji12]
pcmanager said:
I had some hope and tried the Sim card trick. My S4 had 4G_LTE almost every location I used it in for over a year, and once on lte it never dropped to 3G... Data speed was 5 to 10 MEG. My note 4 for the last 30 days is probably 75% on 3G, 1/4 to 1 Meg download and almost nonexistent upload speed. When it sometimes does connect to 4G it will soon drop to 3G. Funny thing my daughter also has the note 4, and when she comes to my house she will be on 4G the whole time. While mine goes from 4 to mostly 3G.
I powered off both phones and put my s4 Sim into the note 4. Powered it on and the 3g icon kept spinning. Finally a self service app came on and said to call Sprint to be able to use data, (I'm assuming), there was an option to reset cell data and I clicked that. The phone then did a self activation, updated prl and profile while it rebooted a couple times.
Old s4 sim always getting strong 4G lte in my S4 was now providing strong 3G only in my new note 4.
OK, power off and switch the Sims back to there original phone. Now I am back to occasionally seeing 4 G, as before now I am usually on slow 3G.
I will now call Sprint and exchange the phone if necessary. I have unlimited data too. I can't wait to access it on this phone.
Excuse portions of this that seem to be rant... They are [emoji12]
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Click to collapse
Did u activate the S4 sim on your note 4 from your account at sprint.com? Because my sim was from my S4 too
kwazytazz said:
Did u activate the S4 sim on your note 4 from your account at sprint.com? Because my sim was from my S4 too
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No I did not activate the S4 Sim on Sprint. Com. A message came up when the phone booted saying call sprint star 2. I selected reset cell data and the phone seemed to be doing a hands free activation, when the phone rebooted it seems like it wanted to go through the same hoops again so maybe the sim was never properly activated like you're stating. I might try that later its just getting to be a pain in the ass trying to make a phone operate the way it should out of the box.
Did you activate your S 4 sim on sprint.com?