Wifi Issues - Nexus 10 Q&A, Help & Troubleshooting

I'm having problems connecting to the corperate wifi with my Nexus 10, I've used an android tablet berfore on it, TF101 connected without any problems, I've seen issues reported with the Nexus 7 and Wifi, has anyone else had and issues connecting to WPA/EAP with Certifcate authentication.
The device is crrectly registered as it can connect to another SSID which uses the same mac database

Working fine for me, however I have been disconnected twice in the last 2 days,

byock1 said:
Working fine for me, however I have been disconnected twice in the last 2 days,
Click to expand...
Click to collapse
Bump.
Any fix to this issue? We use WPA/EAS and I get "not in range". Some people got it to work and some didnt. there's an open bug being tracked on Google (Issue 34212) but no workable solution on the N10.

Having problems with optimium wifi. I have to sign in everytime, while on my phone/laptop its not needed.
I downloaded the wifi register app from optimium, but it can't sign in with that. Any solution?

+1
My connection stays strong (max bars) when for example playing a youtube video, but after while the video endlessly buffers (or freezes) until, either I jump in and out of multitasking screen or restart the WiFi connection. It's as if it can't reinitialize the stream for some reason. I have the same problem downloading apps and other media, i.e. good signal, stable connection, but just seems to time out continuously. It's driving me mental, without reliable WiFi the device is next to useless. I'm hoping it's a software issue that will be addressed soon, but if not I suppose it's RMA time.
Sent from my Nexus 10 using xda premium

gazman69 said:
+1
My connection stays strong (max bars) when for example playing a youtube video, but after while the video endlessly buffers (or freezes) until, either I jump in and out of multitasking screen or restart the WiFi connection. It's as if it can't reinitialize the stream for some reason. I have the same problem downloading apps and other media, i.e. good signal, stable connection, but just seems to time out continuously. It's driving me mental, without reliable WiFi the device is next to useless. I'm hoping it's a software issue that will be addressed soon, but if not I suppose it's RMA time.
Sent from my Nexus 10 using xda premium
Click to expand...
Click to collapse
I had the same issue with YouTube last night. It took me a while to get the connection back at one point. I rebooted the device and the router and I eventually got my connection back. I would tend to think it is a combination of Android and the router that will eventually be worked out with an Android software update.

Related

[Q] Verizon 3G vs. WiFi (problem)

On my Xoom, Verizon 3G kicks WiFi butt. This shouldn't be.
I thought maybe it's the WiFi network(s) I have been connecting to, but I have sampled a variety of networks including my home network with a very strong signal.
Quite a few 'time outs'. Symptom really seems to be if the connect is idle for any length of time, it disconnects. I quite regularly have to do something ''twice', including in 3 different browsers, to push through to a new connection.
Any similar from other users, possible diagnosis's or solutions?
Thanks in Advance.
I think there might be issues with some access points and different tablets. I've heard of similar things with laptops and ipads as well.
The general consensus here however is that the xoom has the fastest wifi out of any tablet device. I don't have the link but I believe one of the review sites tested this.
-Bauxite
Sent from my Evo 4G
Thanks for the reply. Further reseach shows its apparently a known issue and is being looked at, for example:
http://www.xoomforums.com/forum/motorola-xoom-help/317-connecting-through-wifi-issues.html
And likely root cause:
https://supportforums.motorola.com/thread/46526?pubid=987654
A temporary partial work around is to change the WiFi disconnect policy to the "When screen turns off" setting. you will get a delay of about 5 seconds when first connecting to the internet after unlock, but apparently the memory leak is cleared when you reconnect this way. Continual long term browsing will eventually choke up.
No can't say as I have had any wireless issues, other than not being able to tether to my phone, but that's the phone's problem, not my Xoom, stupid Samsung.
Sent from my Xoom using XDA Premium App
I have had the browser FC on me after long wifi browsing. So this bug may have leaked out without getting fixed. i have tried the 3g that much but i will tonight and see what happens.
Just-in-time said:
I have had the browser FC on me after long wifi browsing. So this bug may have leaked out without getting fixed. i have tried the 3g that much but i will tonight and see what happens.
Click to expand...
Click to collapse
Yes, that is one of the symptoms of the memory leak. We should see a fix eventually.
mjpacheco said:
Yes, that is one of the symptoms of the memory leak. We should see a fix eventually.
Click to expand...
Click to collapse
Love the eventuall lol. Yeah its not that big of a deal. Its worth it to be a first 3.0 user.
I've definitely experienced this as well. Wi-Fi disconnects and won't reconnect unless I reboot or manually turn off/on. Question, if I use the temp fix to change the Wi-Fi disconnect policy, doesn't that mean my 3G will be used and therefore my allotment of 1Gb / month will be eaten when not using the device due to background sync? Is there a way to turn off 3G as well?
flippingout said:
I've definitely experienced this as well. Wi-Fi disconnects and won't reconnect unless I reboot or manually turn off/on. Question, if I use the temp fix to change the Wi-Fi disconnect policy, doesn't that mean my 3G will be used and therefore my allotment of 1Gb / month will be eaten when not using the device due to background sync? Is there a way to turn off 3G as well?
Click to expand...
Click to collapse
Just turn 3g off... which is what I do, I will only have it on for road trips, ect.
Plus it will only use 3g if WiFi is not available.
Same issue
I had the same issue on my Xoom. Everything after long video streaming, the problem started and the video start to lag and eventually freezed.
If i try the turn off the wifi, it wil stuck at "turning off.........." forever untill i reboot it.

WiFi Issue

Just got my Arc today. Connect up via wifi to various diff sources, same issue. After approx 2 mins, signal bars for wifi remain static, never move and connection issues occur. This happens on anything from market, web, gmail etc.
Repeatable on various diff routers, only way to recover is turn off wifi and reactivate it, then it will last another 2 mins.
Checked and running latest firmware. Faulty device?
Maybe, my wifi works fine.
Yeah starting to think that. Both my galaxy s, and iphone 4 stay connected all the time at decent rates. Watching the router stats the mac for the ARC just drops down to 1, then dies. Also noticing bad range, like anything more than 3m away from router and no signal.
Hi there. yes i have the same problem with my arc.... but not allways, yesterday when i was on market,downloading its stops at 40% and thats it, i must turn off wifi and turn back on, that will help..but after few minutes (downloading,browsing,facebook) it again stops,and again the same. But its not allways after 2 mins... one time is working fine without problems even one day is ok ,and sometimes is doing this. yesterday i get a error from arc something like that " error parsing packets" . And what i have noticed on 3G is doing the same, i tried to download yesterday the same file with 3G conection and it stops again. So i think this is not only wifi problem...i dont know.any clues?sugestions? sorry for my english xd
im at work atm.
The WiFi is pretty well known already, it happens also to me and quite a few other owners of the Arc. From my experience it is related to Youtube application or video playing/flash pages because most often it occurs when using them.
Sometimes I would be able to use the WiFi connection for more than a day without issue, while other times it stops working twice in 5 minutes. Pretty weird behavior, but I'm guessing it is a combination of a software issue and the newer support for draft n wireless connection.
Joy, its kind of a deal breaker for me
No WIFI issue whatsoever with my ARC
Software issue.

A500 Disconnects from Hotspot connection every 12 mins

Hi, I'm having this problem with internet connection using the portable Wi-Fi hotspot on my Galaxy Nexus. My A500 connects without a hitch to the Nexus but after 12 mins (this happens after each connection),it disconnects then waits for about 20secs before establishing connection again. This can be annoying especially when streaming videos on the A500 which tends to result in starting the videos all over again ie after each disconnection.
What can i do to resolve this issue?
I'm on Stock Honeycomb 3.2.1 and not rooted. Thanks
Sent from my Galaxy Nexus using XDA App
are you sure it's not from the nexus the problem ?
I connect my tablet to my liquid metal I got disconnected only when the 3G goes down... but never the wifi.
check maybe setting wifi policy etc... maybe.
check your phone as well.
try another device I mean tablet to another device, another device to nexus...
sanaell said:
are you sure it's not from the nexus the problem ?
I connect my tablet to my liquid metal I got disconnected only when the 3G goes down... but never the wifi.
check maybe setting wifi policy etc... maybe.
check your phone as well.
try another device I mean tablet to another device, another device to nexus...
Click to expand...
Click to collapse
The hotspot connection on GNexus seem to be active each time the internet connection on the A500 goes down. I've checked the wifi sleep policy on both devices. They are both set to "never (when on battery)". May be software on GNexus need to be updated in order for this issue to be resolved. I used to have an HTC Desire as a mobile hotspot device which worked though once A500 is inactive, the connection on the HTC ends.
Sent from my Galaxy Nexus using XDA App
im not sure exactly what one would be your best bet.. But on the phone. try d/loading a wifi/3g data usage and analyzer app. Something that can watch the data services and give a report on what is happening.
SORRY I cant give you a app name to try but i have not had any wifi/3g issues so not used one..
Good luck..
I have similar problem on my a500 . When I connect to my AP I usually get 4/5 bars but after some time without moving anywhere my signal drops slowly to 0 bars, tablet disconnects and reconnect after 1 sec with 4 bars. And so on... No idea how to fix that bug.
HOUSEM
That problem you speak about was an old HC bug...
the wifi drop
I got it, but on the version 3.2 that was resolved, and ACER released a kind of... patch about this year ago.
- Wifi work then when connect drop down to 0 and disconnect then try to reconnect... that was a problem from a file supplicant things. needed to be deleted.
nasimdejai
I bet it's your phone software got a problem something like that. did you try to connect the tablet to another wifi and see how long stay connected...
my tablet is connected on a hotpot 24/7 nearly and got rarely disconnected.
sanaell said:
HOUSEM
That problem you speak about was an old HC bug...
the wifi drop
I got it, but on the version 3.2 that was resolved, and ACER released a kind of... patch about this year ago.
- Wifi work then when connect drop down to 0 and disconnect then try to reconnect... that was a problem from a file supplicant things. needed to be deleted.
nasimdejai
I bet it's your phone software got a problem something like that. did you try to connect the tablet to another wifi and see how long stay connected...
my tablet is connected on a hotpot 24/7 nearly and got rarely disconnected.
Click to expand...
Click to collapse
The problem is,the connection on the phone is stable and everything that requires internet access on the GNexus seem to gain access to it. Also, when the tablet is connected to my home Wi-Fi, it never disconnects or drop signals. So, it seems the issue is between the A500 and the GNexus. Probably a software bug btw the hotspot on GNexus and the connection to A500 or the connections btw the two devices are incompatible due to one being on honeycomb and the other on ICS. Just my opinion anyway
Sent from my Galaxy Nexus using XDA App
Sounds like a nexus issue or setting.
I conenct to 3g/4g stable without any disconnects at all (GIngerbread debloated) on Droid CHarge via unlimited verizon LTE.
able to play onlive gaming flawless.
diiorio said:
Sounds like a nexus issue or setting.
I conenct to 3g/4g stable without any disconnects at all (GIngerbread debloated) on Droid CHarge via unlimited verizon LTE.
able to play onlive gaming flawless.
Click to expand...
Click to collapse
You might be right about the GNEXUS cos when I was using an HTC Desire as a hotspot, there weren't any issues with connections. Probably, the next ics update for the GNEXUS might resolve the issue. Its a shame that I've already sold the HTC Desire.
Sent from my A500 using Tapatalk
Got simlar problem:
i use GNex hotspot to connect a tablet to internet (it's the tablet part of the Erisin EA779A car stereo) and after few minutes the tab gets disconnected.
i've tried to connect it to my old Nexus S usinf hotspot wifi and the connection seems to be stable
Both Galaxy Nexus and Nexus S have cyano9 nightly
I was wondering if the issue is just caused by a switch from 2,4ghz signal to 5ghz...
i have to try with another device connected to the phone to see if it drops

[Q] Connected to Network but No Internet Access

On my Nexus 10, about 2 weeks old, and running most current version of Android, non-rooted, I can connect to wifi networks, but I do not have access to the internet. It just started today after having no issues whatsoever since I purchased it. It also just happened randomly today out of the blue. For further information, in the top right corner where the wifi "baseball diamond" is, the bars are that grey/white instead of the typical blue. Which I know means that I am connected to the network but without internet access. I have tried restarting my device both powering it off and on, and simply restarting it by holding down the power button. I have tried turning wifi off and on. I have tried the same with airplane mode as well. None of it has worked. I was wondering if anyone knew of any fixes for this issue? Thanks and any help is appreciated.
First I would get the IP of the nexus by long pressing the Wi-Fi network.
Then go on your pc connected to the same router and ping the ip.
For Windows, press Windows, type cmd.exe, enter, then
ping 192.168.1.x
But put in the real address instead.
If you get a reply with a ms value, your tablet is really connected.
If it times out or you get 100% packet loss, then it really isn't connected, or is unresponsive on the network.
Swiped from my Rezound using xda-developers app
When the bars are grey it doesn't necessarily mean that you don't have internet. The bars only turn blue when you are connected to the Google Talk servers. They are blocked at my work but I still have internet access with grey bars.
HillsRider said:
When the bars are grey it doesn't necessarily mean that you don't have internet. The bars only turn blue when you are connected to the Google Talk servers. They are blocked at my work but I still have internet access with grey bars.
Click to expand...
Click to collapse
It just started though and I didn't have problems before. And I am connected to the Google servers on my galaxy s3 just fine on the same wife network. And as for the other poster, how do I ping it on a mac?
mvmacd said:
First I would get the IP of the nexus by long pressing the Wi-Fi network.
Then go on your pc connected to the same router and ping the ip.
For Windows, press Windows, type cmd.exe, enter, then
ping 192.168.1.x
But put in the real address instead.
If you get a reply with a ms value, your tablet is really connected.
If it times out or you get 100% packet loss, then it really isn't connected, or is unresponsive on the network.
Swiped from my Rezound using xda-developers app
Click to expand...
Click to collapse
so i did this on my macbook. and viola it just started working again after I pinged it. It just said "starting ping" on the laptop and never anything else, but hey I am not complaining. so thanks
jscheuner said:
so i did this on my macbook. and viola it just started working again after I pinged it. It just said "starting ping" on the laptop and never anything else, but hey I am not complaining. so thanks
Click to expand...
Click to collapse
So everything worked fine yesterday after doing this. But today it reverted back to what it was doing. Tried pinging the ip again but it didn't work and it gave me 100% packet error or whatever
The ping had nothing to do with it working again, it was just a coincidence. You're having the same wifi problem a lot of us are suffering.
it has to do with the dns settings of the network I am using. And it just seems to come and go in terms of working. Hopefully it is fixable problem within the software
I am having a similar problem, but it happens sporadically and oftentimes fixes itself after about 30 seconds. Is this a known problem and is it hardware? Also, sometimes when I go to open the play store I will get a "No connection" message with the option to retry even when I am fully connected (blue bars and everything). The retry almost always works too. I am curious why this happens and if the two issues are related. Thanks for the forum, folks.
Sent from my Nexus 10 using Tapatalk HD
catfish_stevens said:
I am having a similar problem, but it happens sporadically and oftentimes fixes itself after about 30 seconds. Is this a known problem and is it hardware? Also, sometimes when I go to open the play store I will get a "No connection" message with the option to retry even when I am fully connected (blue bars and everything). The retry almost always works too. I am curious why this happens and if the two issues are related. Thanks for the forum, folks.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Yes, this is a known problem many are experiencing and is most probably software, unfortunately google seems to have a hard time getting their fat fingers off their arse.
Same issue has been driving me crazy. I have to turn Wifi off and on again.
The other, really annoying issue is that when I turn Wifi on in my bedroom, it still connects to the living room router with terrible wifi reception, instead of the nice strong signal from the office router just next door, I have to tell it explicitly connect to the office one.
Alias_neo. Why don't you just rename the network in your room to a different name so the tablet can distinguish between the two
Sent from my Galaxy Nexus using xda app-developers app
surfboard3r said:
Alias_neo. Why don't you just rename the network in your room to a different name so the tablet can distinguish between the two
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
They ARE different names, that's what's bugging me. My SGS3 had no issue, but for some reason the N10 just prefers one once it's set.
Sent from my GT-I9300 using Tapatalk 2

No network connectivity after waking up

I've had my Shield TV for about 3 months. Recently it's started not having any network connectivity (not even local) at times. It seems to be after it goes to sleep and wakes up, but I'm not sure that it happens every time yet. The Shield says its connected to my wifi, but does recognize there is a problem because it has a ! on the wifi symbol. I have to either restart or disconnect/reconnect to get it to work. Does anyone have a similar problem like this?
jst07 said:
I've had my Shield TV for about 3 months. Recently it's started not having any network connectivity (not even local) at times. It seems to be after it goes to sleep and wakes up, but I'm not sure that it happens every time yet. The Shield says its connected to my wifi, but does recognize there is a problem because it has a ! on the wifi symbol. I have to either restart or disconnect/reconnect to get it to work. Does anyone have a similar problem like this?
Click to expand...
Click to collapse
Same here
This is kind of bug
Restarting console helps save some time, then trying figure out the problem.
Sent from my Nokia 3310 using free xda app
visitor29 said:
Same here
This is kind of bug
Restarting console helps save some time, then trying figure out the problem.
Sent from my Nokia 3310 using free xda app
Click to expand...
Click to collapse
the only way I found to have very few disconnections is not to have a lot of devices connected to the same channel of the rooter. 2-3 max included shield.
this issue affects a lot of users included me and you.

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