[Q] "Failed to get serial number"? - Meizu MX

My brother's MX is having some trouble. It worked fine yesterday, though his battery seemed to drain faster than mine, but today we're getting a nice new message:
"Serial number not found."
In the "About" menu, Baseband version, Serial number, and IMEI are all blank. We've tried the simple things like factory reset, format then factory reset, and we're still stuck with the same error. Some interweb searching shows an error by the same name with the Transformer Prime and it may be related to ICS itself.
Settings also continues to crash: "Unfortunately, Settings has stopped."
Suggestions?

IMEI updated 20 min ago. Baseband just updated 5 min ago. No joy on serial still.

BBEG said:
Suggestions?
Click to expand...
Click to collapse
Bring it back to the service center?

That will be difficult, since I believe the nearest one will be in Hong Kong (almost 9,000 miles away).
My brother's managed to flash 1.1.5, hoping the upgrade would do it, but it still won't identify the device's serial number. Hopefully it will find the IMEI again so we can shoot Meizu an email and ask them what is going on and how to fix it.

BBEG said:
IMEI updated 20 min ago. Baseband just updated 5 min ago. No joy on serial still.
Click to expand...
Click to collapse
Hello BBEG,
My nephew has also an mx phone and he has a problem. He recently lost its imei nr. How did u get ur imei nr back. We searched on internet but couldn't find any solution. Hopefully u can solve or point us in the right direction. Thanks in.advance

Related

[Q] S4 GT-I9500 can't make call "Not registered on network"

UPDATE!!!
30/08/2013
My phone can make call mow... back to normal state... but still have imei problem...
Anyone who wants to know how... why... or whatever... please, contact me through pm... leave your email for me...and please, explain your problem... I will try my best to help you out...
I am very busy look after my daughter...so please be patient if I reply your mail late...
Once again... please leave your email in my pm or I will not answer your pm or post. Sorry but I can't log in here more often...
Good luck to you all...
Angel S.
-----------------------------------------------------------------------------------------
"Original thread"
Hello everyone,
Well, back again with the problem that can't find any solution anywhere.
I've opened a thread about fake imei on this site earlier which can find a solution already. Now the imei and the S/N become original one but the phone still can't make any call. I found the thread about a patch that can fix this issue but it works with NOTE2 and S3 only... so, I'm afraid to try that with my S4 GT-I9500 since it's very hard to find a fix for its problem... I don't want another problem for my phone now...
So, the status of the phone is unlock, root, on latest stock firmware(I9500XXUBMG1), Baseband is I9500DXUBMF8,
Software status on phone: Network=Unknown, Mobile Network Type=Edge:2, Service State=Out of service...
When I check with AndroidDump the Telephony said:
IMEI=(my original IMEI)
CallState=IDLE
DataActivity=NONE
DataState=DISCONNECTED
NetworkType=EDGE
PhoneType=GSM
SimState=READY
CellLocation=[16427,50572,-1]
DeviceSoftwareVersion=01
Line1Number= (it's blank)
NetworkCountryIso=th
NetworkOperator=52018
NetworkOperatorName= (it's blank...again)
SimCountryIso=th
SimOperator=52018
SimSerialNumber= (my sim serial number)
SubscriberId=52018961057xxxx (this is my IMSI)
VoiceMailAlphaTag=VOICEMAIL
VoiceMailNumber=1802 (this is the voice mail number of my sim operator)
Now, let's go back a bit for earlier problem of my phone...
It's been stuck on Samsung logo(bootloop) because of EFS folder corrupted(Error mount efs)
Solution: I forced the efs to mount by enter the command in Terminal Emulator on Recovery mode, then the phone reboot normally with wifi connect but fake Imei(004999xxxxxxx) and S/N 00000000000. So, I can't make any call since then but can connect wifi.
After that with the fake Imei and S/N all zero I've finally found a mobile repair shop that can write the original Imei and S/N for me with the SPT Box. So, my phone has the original Imei and S/N now but when I try to make call it said "Not registered on network"
If I choose the network manually(My operator is DTAC) it will be Network(DTAC)unavailable... If set to choose automatically, it looks fine but when I attempt to call it said "Not registered on network" again...
The phone still can connect to WiFi, as usual... but can't make call...like before fix the Imei and S/N
Contacted the operator of my sim already and they said it seems to be the problem of the phone so, I have to contact Samsung... but my phone has no service with Samsung coz it's the phone from another country and it's been root already...
I've tried every way I can(found on this site and other site...) None work...
So... anyone has any idea why my phone can't make any call???... and HOW EXACTLY TO FIX IT???
Thank you again for you time and help...
Angel S.
666.NightAngel said:
Hello everyone,
Well, back again with the problem that can't find any solution anywhere.
I've opened a thread about fake imei on this site earlier which can find a solution already. Now the imei and the S/N become original one but the phone still can't make any call. I found the thread about a patch that can fix this issue but it works with NOTE2 and S3 only... so, I'm afraid to try that with my S4 GT-I9500 since it's very hard to find a fix for its problem... I don't want another problem for my phone now...
So, the status of the phone is unlock, root, on latest stock firmware(I9500XXUBMG1), Baseband is I9500DXUBMF8,
Software status on phone: Network=Unknown, Mobile Network Type=Edge:2, Service State=Out of service...
When I check with AndroidDump the Telephony said:
IMEI=(my original IMEI)
CallState=IDLE
DataActivity=NONE
DataState=DISCONNECTED
NetworkType=EDGE
PhoneType=GSM
SimState=READY
CellLocation=[16427,50572,-1]
DeviceSoftwareVersion=01
Line1Number= (it's blank)
NetworkCountryIso=th
NetworkOperator=52018
NetworkOperatorName= (it's blank...again)
SimCountryIso=th
SimOperator=52018
SimSerialNumber= (my sim serial number)
SubscriberId=52018961057xxxx (this is my IMSI)
VoiceMailAlphaTag=VOICEMAIL
VoiceMailNumber=1802 (this is the voice mail number of my sim operator)
Now, let's go back a bit for earlier problem of my phone...
It's been stuck on Samsung logo(bootloop) because of EFS folder corrupted(Error mount efs)
Solution: I forced the efs to mount by enter the command in Terminal Emulator on Recovery mode, then the phone reboot normally with wifi connect but fake Imei(004999xxxxxxx) and S/N 00000000000. So, I can't make any call since then but can connect wifi.
After that with the fake Imei and S/N all zero I've finally found a mobile repair shop that can write the original Imei and S/N for me with the SPT Box. So, my phone has the original Imei and S/N now but when I try to make call it said "Not registered on network"
If I choose the network manually(My operator is DTAC) it will be Network(DTAC)unavailable... If set to choose automatically, it looks fine but when I attempt to call it said "Not registered on network" again...
The phone still can connect to WiFi, as usual... but can't make call...like before fix the Imei and S/N
Contacted the operator of my sim already and they said it seems to be the problem of the phone so, I have to contact Samsung... but my phone has no service with Samsung coz it's the phone from another country and it's been root already...
I've tried every way I can(found on this site and other site...) None work...
So... anyone has any idea why my phone can't make any call???... and HOW EXACTLY TO FIX IT???
Thank you again for you time and help...
Angel S.
Click to expand...
Click to collapse
I have the same issue. Anyone help.
I have checked the IMEI was clear.
i dont know if this helps but i had the same problem ....the exact same problem you are having ,only its that i was having it on the note 2 , also i didnt have the warranty cause of the same reason as yours,so eventually i fixed it after 4 month ,
i first installed the miui rom, then flashed the dmg1 modem on my phone and used the ariza patc, i think it has to be done in the same order cause i had done all three of those before but to no result.maybe you can try this...
hope i helped
panda_ken said:
I have the same issue. Anyone help.
I have checked the IMEI was clear.
Click to expand...
Click to collapse
sorry for late reply...
after long time that I tried to fix my phone...I finally gave up... and use the tools to fix it... right now the phone can call, can connect wifi, use 3g, and be in normal state... if you still have problem with your phone please contact me in pm and leave your email to me...
Good luck
Angel S.
Nexsss1 said:
i dont know if this helps but i had the same problem ....the exact same problem you are having ,only its that i was having it on the note 2 , also i didnt have the warranty cause of the same reason as yours,so eventually i fixed it after 4 month ,
i first installed the miui rom, then flashed the dmg1 modem on my phone and used the ariza patc, i think it has to be done in the same order cause i had done all three of those before but to no result.maybe you can try this...
hope i helped
Click to expand...
Click to collapse
Thank u so much for ur advice... unfortunately...the ariza patch not work on S4. But thanks anyway...
Angel S.
s4 with Imei problem and show "Not registered on the network"
666.NightAngel said:
sorry for late reply...
after long time that I tried to fix my phone...I finally gave up... and use the tools to fix it... right now the phone can call, can connect wifi, use 3g, and be in normal state... if you still have problem with your phone please contact me in pm and leave your email to me...
Good luck
Angel S.
Click to expand...
Click to collapse
Hello!
I have the same problem as you.
Can you show how to resolve it ?
Please i need to resolve it ASAP.
Thanks for all!
fjramirez said:
Hello!
I have the same problem as you.
Can you show how to resolve it ?
Please i need to resolve it ASAP.
Thanks for all!
Click to expand...
Click to collapse
Please, contact through pm... leave your email... explain your problem... I will try my best to help you...
Best regards,
Angel S.
imei
Dear did you solve your problem of solving IMEI to make samsung s4 registered on network as i can not make call after download firmware i9500DXUBMF8
CAN ANY ONE HELP PLEASE AS SOON AS POSSIBLE
666.NightAngel said:
UPDATE!!!
30/08/2013
My phone can make call mow... back to normal state... but still have imei problem...
Anyone who wants to know how... why... or whatever... please, contact me through pm... leave your email for me...and please, explain your problem... I will try my best to help you out...
I am very busy look after my daughter...so please be patient if I reply your mail late...
Good luck to you all...
Angel S.
-----------------------------------------------------------------------------------------
"Original thread"
Hello everyone,
Well, back again with the problem that can't find any solution anywhere.
I've opened a thread about fake imei on this site earlier which can find a solution already. Now the imei and the S/N become original one but the phone still can't make any call. I found the thread about a patch that can fix this issue but it works with NOTE2 and S3 only... so, I'm afraid to try that with my S4 GT-I9500 since it's very hard to find a fix for its problem... I don't want another problem for my phone now...
So, the status of the phone is unlock, root, on latest stock firmware(I9500XXUBMG1), Baseband is I9500DXUBMF8,
Software status on phone: Network=Unknown, Mobile Network Type=Edge:2, Service State=Out of service...
When I check with AndroidDump the Telephony said:
IMEI=(my original IMEI)
CallState=IDLE
DataActivity=NONE
DataState=DISCONNECTED
NetworkType=EDGE
PhoneType=GSM
SimState=READY
CellLocation=[16427,50572,-1]
DeviceSoftwareVersion=01
Line1Number= (it's blank)
NetworkCountryIso=th
NetworkOperator=52018
NetworkOperatorName= (it's blank...again)
SimCountryIso=th
SimOperator=52018
SimSerialNumber= (my sim serial number)
SubscriberId=52018961057xxxx (this is my IMSI)
VoiceMailAlphaTag=VOICEMAIL
VoiceMailNumber=1802 (this is the voice mail number of my sim operator)
Now, let's go back a bit for earlier problem of my phone...
It's been stuck on Samsung logo(bootloop) because of EFS folder corrupted(Error mount efs)
Solution: I forced the efs to mount by enter the command in Terminal Emulator on Recovery mode, then the phone reboot normally with wifi connect but fake Imei(004999xxxxxxx) and S/N 00000000000. So, I can't make any call since then but can connect wifi.
After that with the fake Imei and S/N all zero I've finally found a mobile repair shop that can write the original Imei and S/N for me with the SPT Box. So, my phone has the original Imei and S/N now but when I try to make call it said "Not registered on network"
If I choose the network manually(My operator is DTAC) it will be Network(DTAC)unavailable... If set to choose automatically, it looks fine but when I attempt to call it said "Not registered on network" again...
The phone still can connect to WiFi, as usual... but can't make call...like before fix the Imei and S/N
Contacted the operator of my sim already and they said it seems to be the problem of the phone so, I have to contact Samsung... but my phone has no service with Samsung coz it's the phone from another country and it's been root already...
I've tried every way I can(found on this site and other site...) None work...
So... anyone has any idea why my phone can't make any call???... and HOW EXACTLY TO FIX IT???
Thank you again for you time and help...
Angel S.
Click to expand...
Click to collapse
queenystars said:
Dear did you solve your problem of solving IMEI to make samsung s4 registered on network as i can not make call after download firmware i9500DXUBMF8
CAN ANY ONE HELP PLEASE AS SOON AS POSSIBLE
Click to expand...
Click to collapse
Hello... please leave ur email in my pm.
Regards,
Angel S.
samsung s4
666.NightAngel said:
Hello... please leave ur email in my pm.
Regards,
Angel S.
Click to expand...
Click to collapse
dear i got fake IMEI
email is [email protected]
This is why you should always back up your EFS folder. If your IMEI ever gets lost you can restore using the EFS backup folder very easily.
666.NightAngel said:
UPDATE!!!
30/08/2013
My phone can make call mow... back to normal state... but still have imei problem...
Anyone who wants to know how... why... or whatever... please, contact me through pm... leave your email for me...and please, explain your problem... I will try my best to help you out...
I am very busy look after my daughter...so please be patient if I reply your mail late...
Once again... please leave your email in my pm or I will not answer your pm or post. Sorry but I can't log in here more often...
Good luck to you all...
Angel S.
-----------------------------------------------------------------------------------------
"Original thread"
Hello everyone,
Well, back again with the problem that can't find any solution anywhere.
I've opened a thread about fake imei on this site earlier which can find a solution already. Now the imei and the S/N become original one but the phone still can't make any call. I found the thread about a patch that can fix this issue but it works with NOTE2 and S3 only... so, I'm afraid to try that with my S4 GT-I9500 since it's very hard to find a fix for its problem... I don't want another problem for my phone now...
So, the status of the phone is unlock, root, on latest stock firmware(I9500XXUBMG1), Baseband is I9500DXUBMF8,
Software status on phone: Network=Unknown, Mobile Network Type=Edge:2, Service State=Out of service...
When I check with AndroidDump the Telephony said:
IMEI=(my original IMEI)
CallState=IDLE
DataActivity=NONE
DataState=DISCONNECTED
NetworkType=EDGE
PhoneType=GSM
SimState=READY
CellLocation=[16427,50572,-1]
DeviceSoftwareVersion=01
Line1Number= (it's blank)
NetworkCountryIso=th
NetworkOperator=52018
NetworkOperatorName= (it's blank...again)
SimCountryIso=th
SimOperator=52018
SimSerialNumber= (my sim serial number)
SubscriberId=52018961057xxxx (this is my IMSI)
VoiceMailAlphaTag=VOICEMAIL
VoiceMailNumber=1802 (this is the voice mail number of my sim operator)
Now, let's go back a bit for earlier problem of my phone...
It's been stuck on Samsung logo(bootloop) because of EFS folder corrupted(Error mount efs)
Solution: I forced the efs to mount by enter the command in Terminal Emulator on Recovery mode, then the phone reboot normally with wifi connect but fake Imei(004999xxxxxxx) and S/N 00000000000. So, I can't make any call since then but can connect wifi.
After that with the fake Imei and S/N all zero I've finally found a mobile repair shop that can write the original Imei and S/N for me with the SPT Box. So, my phone has the original Imei and S/N now but when I try to make call it said "Not registered on network"
If I choose the network manually(My operator is DTAC) it will be Network(DTAC)unavailable... If set to choose automatically, it looks fine but when I attempt to call it said "Not registered on network" again...
The phone still can connect to WiFi, as usual... but can't make call...like before fix the Imei and S/N
Contacted the operator of my sim already and they said it seems to be the problem of the phone so, I have to contact Samsung... but my phone has no service with Samsung coz it's the phone from another country and it's been root already...
I've tried every way I can(found on this site and other site...) None work...
So... anyone has any idea why my phone can't make any call???... and HOW EXACTLY TO FIX IT???
Thank you again for you time and help...
Angel S.
Click to expand...
Click to collapse
i have a same problem with this..
please help me.
[email protected]
Pls give me details for fix this problem
666.NightAngel said:
sorry for late reply...
after long time that I tried to fix my phone...I finally gave up... and use the tools to fix it... right now the phone can call, can connect wifi, use 3g, and be in normal state... if you still have problem with your phone please contact me in pm and leave your email to me...
Good luck
Angel S.
Click to expand...
Click to collapse
Hi there i have same problem and pls send me solution..
My email: [email protected]
Thanks.
If you can help me. I had the same error.
My email
[email protected]
Thanks!
Cannot Register To Network
Hi,
I am facing the same issue, can anyone please help me out ? I cannot register to network but my data services are working.
Strange
Regards
Please help me
I also have the same problem
Stock rom
Correct IMEI
NOT REGISTERED ON NETWORK :crying:
WITHOUT NOTICE, THE NETWORK ISSUE BEGAN. How did you get your calls and data back? Please help. My email is [email protected]
Greetings.
means that your phone imei has been reported stolen to some mobilephone companies.
Sent from my GT-N7100 using xda app-developers app
I think i solved this!!!
ehe12 said:
means that your phone imei has been reported stolen to some mobilephone companies.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
You were ABSOLUTELY right. I had done NOTHING wrong, my IMEI had been blacklisted by a weird mistake of a mobile company.
I'll explain my jourey, in the hopes that it can help somebody, since, I HAVE A SOLUTION for every single case of this issue.
1) When I got my gt-i9500, of course I rooted it, then i proceeed to flash PAC-ROM on it, but I had to go back to Stock (Arrow Modified Version) since PAC-ROM is FULL of glitches ans bugs.
2) After a week of being using ARROW, i got the "NOT REGISTERED ON NETWORK" problem. Not instantly, no, AFTER A WEEK OF USING AS MY DEFAULT ROM. I got really scared, since I DIDN'T MAKE A BACKUP OF MY EFS FOLDER, and when I review my IMEI, it wasn't even the 00049... generic one, it was null/null. So i shat my pants, thinking I had ruined my S4 for good. But I started reading. First i had to get my IMEI back to its original form, and then work around the network issue (THAT'S THE ORDER, ACTUALLY)
3) So I downloaded a whole bunch of modems and tried one after one, with no success, some of them put the generic IMEI on my phone, some of them got my IMEI back to null/null. I was worried and drinking industrial quantities of wine at this point. So i went for the obvious but way more boring solution. I TRIED FLASHING STOCK ROMS on my S4. I live in Perú, so I only have 2 choices to do this, and actually my carrier stock rom is not even listed on SamMobile.com (I'm on Nextel Peruvian 3G network). The 2 choices i tried, neither got my signal or my IMEI BACK. I started going desperate, but keept on reading.
4) Tried the MTK Droid Tools to recover my IMEI. I had never even used The ADB android interface before, but learned rather quickly. Got my S4 connected, shell rooted, and still couldn't change my IMEI; since MTK Droid Tools (and please trust me on this one) ONLY WORKS FOR THE CHINESSE/KOREAN VERSIONS OF THE S4. So don't even bother, you might learn ALOT about the android ADB interface, but won't fix your IMEI.
5) Finally I started downloading a bunch of Stock roms in order to get my IMEI fixed automaticaly by flashing them through ODIN. And the I stumble upon THIS ROM: http://www.sammobile.com/firmwares/3/?download=17396 WHICH SEEMED like a divine answer from heaven since, just by flashing it, got me back my ORIGINAL IMEI.
6) At this point i had discovered that INDEED the MODEM: I9500UBUBMG9 does get your IMEI back to its original state. (That's your answer). SO, I was in a Stock rom, with my original IMEI, bu had NO FREAKING SIGNAL WHAT SO EVER. STILL HAD THE "Not registered on network" FREAKING problem. So I, finally, gave up, came here, and got the answer that It might had to do with my IMEI being blacklisted. I refused to believe so, since there are this stories on the internet, that you can actually screw your EFS folder by installing a custom AOKP rom without backing it up, and that there's this "RF CAL" file that only samsung knows how to fix and once it's corrupted, you won't be able to connect to any network, ever. BUT HERE'S THE THING, THAT story IS A LIE.
7) I went to NEXTEL (My carrrier) support (They sold me the phone) today, and YES, OMG YES, my IMEI had been blacklisted, AND HERE'S THE CATCH: ANYONE (At least that can happen in my country) ANYONE, can call your mobile operator, reporting your phone has been stolen, and the op will block NOT ONLY YOUR NUMBER, but your freakining IMEI, blacklisting it, and making it IMPOSIBLE for you to get connected on ANY network.
SO Here is my conclussion to this WEIRD case:
1) If you have the NOT REGISTERED ON NETWORK and you have the WRONG IMEI issue (Meaning, your IMEI is the generic: 00049... or Null/Null) , flash via ODIN, THIS STOCK ROM: http://www.sammobile.com/firmwares/3/?download=17396, just... flash it, I DON'T CARE IF YOU'VE READ THAT YOU JUST NEED THE MODEM, I garantee that if you flash this stock rom, your IMEI will go back to its original state.
2) If your S4 is on an Stock Rom, and you have your original IMEI; and you still can't connect to your network, It means your original imei has been blacklisted, and you NEED to talk to sammy or your carrier to fix this, or contact someone who can undo this situation.
That's it. I hope that my journey helps someone that is trying to get this "NOT REGISTERED ON NETWORK" issue solved, as I've been trying to for the entire weekend. Just... don't give up. http://forum.xda-developers.com/images/smilies/good.gif
gadhafy said:
You were ABSOLUTELY right. I had done NOTHING wrong, my IMEI had been blacklisted by a weird mistake of a mobile company.
I'll explain my jourey, in the hopes that it can help somebody, since, I HAVE A SOLUTION for every single case of this issue.
1) When I got my gt-i9500, of course I rooted it, then i proceeed to flash PAC-ROM on it, but I had to go back to Stock (Arrow Modified Version) since PAC-ROM is FULL of glitches ans bugs.
2) After a week of being using ARROW, i got the "NOT REGISTERED ON NETWORK" problem. Not instantly, no, AFTER A WEEK OF USING AS MY DEFAULT ROM. I got really scared, since I DIDN'T MAKE A BACKUP OF MY EFS FOLDER, and when I review my IMEI, it wasn't even the 00049... generic one, it was null/null. So i shat my pants, thinking I had ruined my S4 for good. But I started reading. First i had to get my IMEI back to its original form, and then work around the network issue (THAT'S THE ORDER, ACTUALLY)
3) So I downloaded a whole bunch of modems and tried one after one, with no success, some of them put the generic IMEI on my phone, some of them got my IMEI back to null/null. I was worried and drinking industrial quantities of wine at this point. So i went for the obvious but way more boring solution. I TRIED FLASHING STOCK ROMS on my S4. I live in Perú, so I only have 2 choices to do this, and actually my carrier stock rom is not even listed on SamMobile.com (I'm on Nextel Peruvian 3G network). The 2 choices i tried, neither got my signal or my IMEI BACK. I started going desperate, but keept on reading.
4) Tried the MTK Droid Tools to recover my IMEI. I had never even used The ADB android interface before, but learned rather quickly. Got my S4 connected, shell rooted, and still couldn't change my IMEI; since MTK Droid Tools (and please trust me on this one) ONLY WORKS FOR THE CHINESSE/KOREAN VERSIONS OF THE S4. So don't even bother, you might learn ALOT about the android ADB interface, but won't fix your IMEI.
5) Finally I started downloading a bunch of Stock roms in order to get my IMEI fixed automaticaly by flashing them through ODIN. And the I stumble upon THIS ROM: http://www.sammobile.com/firmwares/3/?download=17396 WHICH SEEMED like a divine answer from heaven since, just by flashing it, got me back my ORIGINAL IMEI.
6) At this point i had discovered that INDEED the MODEM: I9500UBUBMG9 does get your IMEI back to its original state. (That's your answer). SO, I was in a Stock rom, with my original IMEI, bu had NO FREAKING SIGNAL WHAT SO EVER. STILL HAD THE "Not registered on network" FREAKING problem. So I, finally, gave up, came here, and got the answer that It might had to do with my IMEI being blacklisted. I refused to believe so, since there are this stories on the internet, that you can actually screw your EFS folder by installing a custom AOKP rom without backing it up, and that there's this "RF CAL" file that only samsung knows how to fix and once it's corrupted, you won't be able to connect to any network, ever. BUT HERE'S THE THING, THAT story IS A LIE.
7) I went to NEXTEL (My carrrier) support (They sold me the phone) today, and YES, OMG YES, my IMEI had been blacklisted, AND HERE'S THE CATCH: ANYONE (At least that can happen in my country) ANYONE, can call your mobile operator, reporting your phone has been stolen, and the op will block NOT ONLY YOUR NUMBER, but your freakining IMEI, blacklisting it, and making it IMPOSIBLE for you to get connected on ANY network.
SO Here is my conclussion to this WEIRD case:
1) If you have the NOT REGISTERED ON NETWORK and you have the WRONG IMEI issue (Meaning, your IMEI is the generic: 00049... or Null/Null) , flash via ODIN, THIS STOCK ROM: http://www.sammobile.com/firmwares/3/?download=17396, just... flash it, I DON'T CARE IF YOU'VE READ THAT YOU JUST NEED THE MODEM, I garantee that if you flash this stock rom, your IMEI will go back to its original state.
2) If your S4 is on an Stock Rom, and you have your original IMEI; and you still can't connect to your network, It means your original imei has been blacklisted, and you NEED to talk to sammy or your carrier to fix this, or contact someone who can undo this situation.
That's it. I hope that my journey helps someone that is trying to get this "NOT REGISTERED ON NETWORK" issue solved, as I've been trying to for the entire weekend. Just... don't give up. http://forum.xda-developers.com/images/smilies/good.gif
Click to expand...
Click to collapse
it's so amazing that the mobile company staff have so much power, isn't it? I thought the report process should be a bit more formal, with a note from the policeman or something. Otherwise it's so easy to get fxxked up for doing nothing...
IMEI prob
.Im totally lost! I lost my IMEI when i check it says 004999...... thats a fake IMEI! and i cant call anyone or message or whatsapp anyone! My email is [email protected] . Really really need your help!
666.NightAngel said:
Please, contact through pm... leave your email... explain your problem... I will try my best to help you...
Best regards,
Angel S.
Click to expand...
Click to collapse

[Q] Samsung Galaxy S4 i9500 suddenly lost signal, imei, baseband, etc.

My i9500 has driven my crazy since yesterday, I even stayed up all night trying to find a way to restoring its IMEI. So here's the problem:
I was playing a game called "Friendly Fire" and decided to turn off its notifications using Application Manager. Everything was fine until a few hours later when I opened up my phone and saw the mobile signal was gone, only a circle with the diagonal dash inside it left. At that time I thought it was fine but then suddenly it popped up the message "Please enter SIM card unlock number" or sth like that, which was an error indeed because my i9500 is an unlocked version. I though it was the mobile network who locked the SIM, but when I tried putting the SIM into other phones, they all worked! And so I started to find a way to unlock my i9500 by ServiceMode Menu but I could never reach the ServiceMode Menu, it only showed a blank screen. I checked my IMEI and it now said "null/null". I had never rooted or flashed any ROM on it so it was really really strange. So I reached a topic on "how to solve the null/null IMEI" on i9500 because it seemed that many people got this problem. However, nothing helped I even rooted my phone to see whether I can back up then restore the 'efs' folder. Well, I did manage to do so but the IMEI would not change at all. The strange thing is that when the phone was just booted up, if I enter *#06# the IMEI shows "null/null", but if I enter *#1234# first then *#06# it shows the generic IMEI (0049...), which was useless as well. I tried different methods, flashing to different official stock rom, but nothing worked. Also, when I flashed an official stock rom, Kies did not show the right region of the firmware but "XXX" for every firmware I tried. And of course, my mobile signal was lost so I could not make any call/text/3G/LTE/etc., but the rest (wifi, bluetooth, gaming, etc.) was okay, it is basically an ipod touch right now
I wonder if anyone can help me with my problem? I know my real IMEI number (at the back of the phone) and that's it. I bought it from another country so it would not be possible for me to bring it to the Samsung store where I got it from. I could not remember the country where its first firmware came from Is there any way to find out that?
Many thanks for reading my trouble :crying:
Well this weird, I am wondering if an android virus could do that....
Sent from my GT-I9505 using XDA Premium 4 mobile app
Strange!!!! Is it original or china copy??
Sent from my GT-I9500 using Tapatalk 4
Black_Lion said:
Strange!!!! Is it original or china copy??
Click to expand...
Click to collapse
I bought it in the U.S. in July, from an official Samsung store. Well, the box containing the phone and the phone itself were "made in China", I thought most products have those words? It would be ridiculous if that is the problem because it also has a line like "Korean product"...
I wonder if Octopusbox or SPTbox may fix the problem? I don't know those two things very well though.
I had the same problem on a different samsung phone (Note 2) and i was getting imei 0049 or something like that, Basically my imei had changed or gone. The issue i found out to be a baseband issue so what i had done was downloaded a few compatible basebands and flashed them via odin and eventually got my imei back. There is also this link for you to have a look at http://forum.cyanogenmod.com/topic/77400-booting-issues-and-imei-loose/ just in case it helps. Hope you get sorted.
solve problem
According to your description, you can have a try resert your Samsung galaxy s 4 and then restart it to see weather it is OK? If it still not fine, send it to Samsung After-sales service

[Q] No registered on network

Hi, i have a problem with my S4 gt-i9500, one day my device become to kitkat and then the imei number change to 049... so i pay for a repair, everything was fine after repair but when i change the rom to a custom one the phone said "no registered on network", i go back to the last stock rom but not solve the problem, i have the imei as back phone say, what can i do? Any idea? Thanks
Restore your efs folder.
LilithL said:
Hi, i have a problem with my S4 gt-i9500, one day my device become to kitkat and then the imei number change to 049... so i pay for a repair, everything was fine after repair but when i change the rom to a custom one the phone said "no registered on network", i go back to the last stock rom but not solve the problem, i have the imei as back phone say, what can i do? Any idea? Thanks
Click to expand...
Click to collapse
Had the same problem like you before. You must have done something that altered the Baseband/Modem. I will assume you haven't made an EFS Backup. What you can do is this, download a stock Firmware and manually flash is. Just be sure that the firmware you will download is meant for your country. After flashing, try to see the IMEI of your phone. If the correct IMEI shows, then try making calls, text and connect to your mobile data. If not, then try flashing any modem meant for GT-i9500. If the problem still persist, then your last option would be to change baseband antennae or worst, replace the board itself which can only be done by technicians which has the proper replacement parts.
Thanks for answering, i flash my device with my country oficial stock room, after that im still having the correct imei but cant make calls, say no service and no registered on network, i have efs backup, but after restore nothing happend =(
Solved
Hello, me again, just to say that i solve my problem and just for 10 € , Rafal its a great guy! he repair my network in just 5 min heres he's page, please visit him if have the same problem fast, cheap and works!.
Thanks for your answers too!
218
Rafal's page: cvxcvx.pl

Unknown MEID, IMEI, ICCID, service state

Long time lurker, first time poster. Please be detailed in your explanation, I still consider myself a noob.
What happened:
I got a google play error that would not let me do anything, so I reimaged a stock ROM to my S4 with Odin. Everything worked fine at this point. I realized I didn't back up my text messages, and looked for a SMS recovery software. The software ran and didn't find anything. Later, I rebooted my phone.
My Problem:
After the reboot my phone came up but had a red X over my signal bars. I tried to Self activate, that did nothing. my phone says: "Preparing network..." in the status bar, but it's not doing anything. In my phone status menu it says unknown for all of the following: Network, Mobile network type, My phone number, MIN, MEID, IMEI, ICCID, Software version, Baseband version.
From what I've found it looks like it's a EFS corruption issue, but I wasn't able to find a fix with working links (and it was an older thread). Does anyone know of a method to fix this? I took it to the sprint store and the guy said he's never seen anything like this before.
Additional info:
Phone model: SPH-L720
android version: 4.4.2
Build: NAE
Kernel version: 3.4.0-481102
security software version MDF v1.0 release 2
Try to make hard reset ##786# it will ask you to reboot.
Reboot and see if the problem solved.
anees02 said:
Try to make hard reset ##786# it will ask you to reboot.
Reboot and see if the problem solved.
Click to expand...
Click to collapse
It is asking for a MSL. Where do I find that?
Try to enter 000000 if it doesn't Accept search in forum or in Google how to get MSL from your device.
anees02 said:
Try to enter 000000 if it doesn't Accept search in forum or in Google how to get MSL from your device.
Click to expand...
Click to collapse
000000 didn't work, I'm trying to get the MSL with some other ways I've looked up.
anees02 said:
Try to enter 000000 if it doesn't Accept search in forum or in Google how to get MSL from your device.
Click to expand...
Click to collapse
OK, I got the MSL (848163) but it doesn't do anything. Any other ideas?
daman9292 said:
OK, I got the MSL (848163) but it doesn't do anything. Any other ideas?
Click to expand...
Click to collapse
After reboot?
Nothing happened?
So try the latest solution
Odin the tar NG2 file.
If it didn't work then convert the phone to media player.
anees02 said:
After reboot?
Nothing happened?
So try the latest solution
Odin the tar NG2 file.
If it didn't work then convert the phone to media player.
Click to expand...
Click to collapse
I've flashed several official and unofficial ROMs to see if I'd have any luck with them. So far nothing changes this. It looks like the files are corrupted, but there must be a way to change/fix this. It's just software, so there has to be someone who knows how to fix or modify this file, group of files, whatever it is? even if it's with a hex editor.
So the end result was I sent the phone into the Samsung service center. They took care of everything with no charge since it was still under warranty (barely). Everything working fine now. And the process was quick and painless, they even paid for shipping both ways.
Glad that it worked out. I just wanted to say i have had success with dfs cdma tool for ESN repair in the past on my sprint S4.
It's confusing when you first launch the program, however you don't have to buy the full version to use. If you want to look into that, try a search for esn repair on Google.
sprint galaxy s4-Unknown MEID, IMEI, ICCID, service state
I have no idea what happened with my phone, one minute was working fine next it was like everything got earsed from the phone. Like above my phone is saying Unknown MEID, IMEI, ICCID, service state just everything in the about phone or satus says unknown. I have tried getting in to the ##3424# diag screen and it asks for msl, i put it in , well it wont even click ok, or nothin, i have tried using odin, even hard reset, and some reason i can't this info back, and one know what happened?
daman9292 said:
It is asking for a MSL. Where do I find that?
Click to expand...
Click to collapse

Note 3 No Network / Wrong Serial Number .

Problem:Rooted the phone and due to some issues but somehow it became unrooted so I tried to root again but this time it failed during odin downloading mode halfway. so I unplug and was not able to boot up the phone. So i download and install the stock firmware from sammobile and manage to get the phone to startup . But the next issue is that the imei is gone and serial number's wrong with no network .
Did a bit of researched and I managed to write my own imei in through a thread I've found here . But my serial number is still different from what I've checked from the back of my phone and the network is still not up . I've check my ESN n MEID number is some random numbers or just 000000000 , tried to search for how to recover but to no avail.
I've tried doing imei repairs using GSII_repair and tried to follow some threads on things like deleting efs folders etc BUT I am not able to find the nv_data file even after rooting so decided to drop the method .
Do let me know what you guys need in order to troubleshoot the problem .
Did the phone's imei and serial # match the label before you rooted the first time?
audit13 said:
Did the phone's imei and serial # match the label before you rooted the first time?
Click to expand...
Click to collapse
Erm , I'm not sure about that thou . :crying:
Did you buy the phone new or used?
The easiest way to fix that, is to flash stock rom, but not just any ... it has to be the exact same region as the phone originated. Otherwise you get screwed EMEI, etc. Some countries the phone is carrier locked, so you also need to take that in account when getting stock rom. If you can't find those out... then it can be a problem. Maybe bring it into a samsung repair center to be checked out.
audit13 said:
Did you buy the phone new or used?
Click to expand...
Click to collapse
It was a brand new phone when I bought it quite some time back .
cyberboob said:
The easiest way to fix that, is to flash stock rom, but not just any ... it has to be the exact same region as the phone originated. Otherwise you get screwed EMEI, etc. Some countries the phone is carrier locked, so you also need to take that in account when getting stock rom. If you can't find those out... then it can be a problem. Maybe bring it into a samsung repair center to be checked out.
Click to expand...
Click to collapse
I flashed the stock rom from sammobile using odin , managed to get the phone up but thats when the imei and sn gets screwed up I think . I'm from singapore and our phones here are all unlocked . Used to work for 1 of the telcos here so I'm 100% sure it's not sim locked . I checked with my friends at samsung and they told me their process is to switch the motherboard and it's not worth the price, so I would want to try all the methods first before converting it as a expensive media player lol.
So the phone is originally from Singapore? Or you just flashed stock rom from Singapore? If the phone is originally from Singapore and you flashed a stock rom from Singapore, it should work... unless you tried changing the EMEI yourself. I think it's all messed up now, so you probably only have to take it to a shop that can do that for you. Changing motherboard from Samsung (or any manufacturer) is always super expensive. Hopefully you can find someone else with a small shop that can do it -- otherwise, I guess better to get something else (because price won't be worth it, as you say).
Good luck. Hope you sort it out.
PS, I like visiting Singapore sometimes... miss Brazil Churrascaria ^^.

Categories

Resources