Black Screen, 5 vibrates, and LED lights on - myTouch 3G Slide General

This phone just broke after 3 months of use. Since I brought it off of amazon as unlocked, I do not have warranty on phone. The phone was not dropped nor water-damaged. It was sitting on the table and suddenly experiencing problems with lag. I proceed to turn off and try to restart phone.
The phone does not boot when I press the power button.
What I've tried:
case 1: I removed SD card, removed battery and removed USB cord. Press power button for 10 seconds. Put back battery and press power button
result 1: LED light on. The phone vibrates 5 times. Remains in black screen
case 2: I called my phone number from another phone
result 2: Straight to voice mail. This indicates the software did not even boot up. Hardware display is not the issue here. Most likely a Software issue.
case 3: I hold volume down key and power key to attempt hard-reset
result 3: LED light on. The phone vibrates 5 times. Remains in black screen
Since I routinely backed up my phone data. Last time I've checked (~4 days ago), the SD card was not nearly full. It was approximately 25% used space.
PLEASE HELP!! YOUR HELP WILL BE APPRECIATED!

Are you able to access any of the service menu's such as bootloader or fastboot mode?
If your not aware what those are, there are many references in this forum for you to find information.

dustbyter said:
Are you able to access any of the service menu's such as bootloader or fastboot mode?
If your not aware what those are, there are many references in this forum for you to find information.
Click to expand...
Click to collapse
No. The screen was all black. But fortunately, the phone was able to turn on after some trial and error.
You remove the battery and USB cord. Then while pressing (and holding) the home button key, you put back in the battery and press the power button. To hard reset, you must press volume down key, home key, and power key at the same time.

Glad that you got your phone working!
Mine continues to remain dead

I had this problem a few months back at first i too thought the phone was dead - but it did make boot vibration noise - but the screen would always remain "black" but after some time and after going into a very dark room i was able to see that the screen was not black, but that the backlight went out on it -- after having my screen replaced the phone now works fine - think i was using cm7 at the time.. hope this might help

Thanks for this tip! I'll check on the phone I had as well. I got to get it back from my buddy.

Related

weird power button operation-g3 wiz

Hi guys, I hope I can type this coherently.
I have a g3 wizard that I have flashed many times over the last year or so. Lately the power button has stopped working. I can get the phone to turn on by plugging it in, and then holding in the camera/voice buttons and THEN hitting the power button. It goes into the rainbow screen, and I just soft reset via the hole on the side. At that point it is on and running fine, but the power button does nothing.
The power button does nothing at all unless I plug the phone in, and then only if I go to bootloader. It seems to work just fine to do that-which is what is stumping me. I thought the button was just broken. The charge/battery lights do come on.
For now I have it set to never turn off, so I try to make sure it doesn't run too low. The battery life seems ok. Any tips? I want to be able to put the phone to sleep again...
thanks

Shuts down by itself

Ok so i was wrong, it doesn't shut off, it goes past the green windows mobile screen, then past the t-mobile shadow screen, then just sits there with a black screen, the power lights are on, but just stays black forever
One other note is a hard reset isn't possible it seems because the phone cannot be turned off
If the battery is removed it shuts off of course, but when its put back in it just starts up and apparently thats not good enough to do the hard reset because it just boots up like normal to the black screen
Try pressing the hard reset keys as you place the battery in. You might need someone else to put the battery in while you press the keys. If that seems tedious or doesn't work, try starting with bootloader buttons (Camera and power button at the same time). Then connect it to your computer and run T-Mobile's update.
Hopefully, that should work.

[11 April][Q] Power Button Not Working

Power button does not respond at any point.
*EDIT:except after battery out for a long time, then power button WILL turn the phone on, but then continues to not function as per usual.
However, the phone automatically turns on as soon as the battery is placed in, so it's not dead at least.
Also can not get the phone to be recognised on either of two computers (one running Win 7 and the other Vista) always get "device has malfunctioned etc"
Have re-flashed a ROM from SD but same problem. If holding down the Vol Down on start up (putting the battery in) I can get to bootloader, hence the re-flash. But holding down both gets to the hard reset 'warning' screen, but it won't let me press Vol Up to actually do the hard reset.
All in all a frustrating problem which means I have to remove my battery to turn my phone off and have to use the option from Windows Menu to lock the device.
Any help with any of the problems is greatly appreciated.
Also Power Button mechanical function is still normal.
Many thanks.
Sounds like your end key has become faulty as well as your volume up button. Both of witch are common issues, especially the end button, but most peoples volume down button wears out first. This is do to the fact that the end/power key is in constant use from turning on and off the HD2 or from getting MAGLDR to pulled up a bootup for those running NAND Android. Also the volume keys take a lot of wear and tear from constant volume adjustment especially if you listen to alot of music on your HD2. Plus the volume ..down key takes extra wear and tear from being used to enter bootloader.
hello
hello vsem
Yes it does seem that way, however I have had teh battery out over night, when I put it back in this morning it DID NOT automatically initiate the boot sequence. But it did after I pressed the power button, so it must have read it to some extent?
Also when the phone is on I can change the volume up and down as per usual, its all a bit strange.
Any other way to initiate a hard reset other than that menu?
Thanks very much!
It seems you are having a hardware issue, try sending your device to the service centre.

Focus is dying, what could it be?

i suspect the power/lock button is FUBAR, but there are some other symptoms that do not resemble just a bad power/lock button. here are the symptoms that indicate it is the power/lock button:
1. when the phone is off, almost impossible to turn on. sometimes have to press and hold power button 10-12 times before it will shut on
2. when the phone is on and i press the lock button to lock the phone, most of the time it thinks i held the button and says "slide down to power off" although sometimes it doesn't respond at all. it almost NEVER locks when i press it (like it should be doing)
3. when the phone is on and i press the lock button to unlock the phone, most of the time it shuts off completely and i go back to step 1
symptom that indicates another problem not related to power/lock button:
1. if the phone is off and i press the power button, when the phone responds it will sometimes say "samsung" like it is turning on, and then nothing else will happen. i won't get the ATT screen and it won't boot up. this some times happens multiple times before the phone finally boots
currently i've been letting the phone time out automatically instead of the lock button, and using the camera button to unlock it. i've also been trying to not let it turn off at all, because getting it back on is really tough.
is there anyway i can disable the lock/power button...and/or is there an alternative way to lock and turn on your phone that doesn't require the use of that button? even if i tell myself not to use it, there are still times in your pocket where the darn thing gets pressed. for me that could mean it kills my phone and doesn't restart for the rest of the day, which i'm sure you can imagine is not ideal.
tuffluck said:
i suspect the power/lock button is FUBAR, but there are some other symptoms that do not resemble just a bad power/lock button. here are the symptoms that indicate it is the power/lock button:
1. when the phone is off, almost impossible to turn on. sometimes have to press and hold power button 10-12 times before it will shut on
2. when the phone is on and i press the lock button to lock the phone, most of the time it thinks i held the button and says "slide down to power off" although sometimes it doesn't respond at all. it almost NEVER locks when i press it (like it should be doing)
3. when the phone is on and i press the lock button to unlock the phone, most of the time it shuts off completely and i go back to step 1
symptom that indicates another problem not related to power/lock button:
1. if the phone is off and i press the power button, when the phone responds it will sometimes say "samsung" like it is turning on, and then nothing else will happen. i won't get the ATT screen and it won't boot up. this some times happens multiple times before the phone finally boots
currently i've been letting the phone time out automatically instead of the lock button, and using the camera button to unlock it. i've also been trying to not let it turn off at all, because getting it back on is really tough.
is there anyway i can disable the lock/power button...and/or is there an alternative way to lock and turn on your phone that doesn't require the use of that button? even if i tell myself not to use it, there are still times in your pocket where the darn thing gets pressed. for me that could mean it kills my phone and doesn't restart for the rest of the day, which i'm sure you can imagine is not ideal.
Click to expand...
Click to collapse
You seem to have a (hardware) problem with the power button (obviously).
There are a couple of ways to turn on the phone/display without the power button:
- camera/back
- connect power charger
- usb connect
Last 2 are not practical and first you already do. You should try and see how much would it cost to replace the power button, if you're out of warranty. Should be cheap, and beats workarounds.
is there any way to lock it rather than letting it just time out? what about turning it on?
do you feel pretty confident that the seemingly unrelated symptom where the "samsung" screen comes up and then shuts off while trying to turn the phone on STILL indicates the button is broken? just worried this problem extends further than just the button.
thanks for your help.
tuffluck said:
is there any way to lock it rather than letting it just time out? what about turning it on?
do you feel pretty confident that the seemingly unrelated symptom where the "samsung" screen comes up and then shuts off while trying to turn the phone on STILL indicates the button is broken? just worried this problem extends further than just the button.
thanks for your help.
Click to expand...
Click to collapse
There's no other way to turn it on (except plugging it to charge) and you found the one workaround, with the camera.
I am *very* sure that the power button is the culprit in your case, most likely the spring that pops back the button is either broken or out of place.
If you keep the power button pressed, in 2 seconds you'll see the slide message, but if you keep it pressed, then it just turns off after 2 more seconds. So, yes, it's the power button and nothing else, in your case.
Fix that and you should be back to normal.
And you're not the only one with this problem. Recently, I've tried to help someone else here, with the same problem, as you can see here.
thanks. i called around and a guy here in town said it will take him 30 minutes for $30 to fix it. i'm taking it to him at lunch, so hopefully i'll come back with a fully functional phone--he also was pretty certain it was the power button, and had seen this before. thanks for your help.
well it wasn't the power button. apparently there is a battery connected to the power button that is dying. but you can't even order a new battery, so pretty much once it's dead, it's dead for good and you have to do the camera button workaround like i was doing.
though he did solder the battery to the board a little more (that's another problem, from the factory it is soldered to the main board so even if you could replace it, you'd likely damage the board), and it seemed to fix the problem. he claimed it would only be temporary and within a few weeks the problem will likely come back.
tuffluck said:
well it wasn't the power button. apparently there is a battery connected to the power button that is dying. but you can't even order a new battery, so pretty much once it's dead, it's dead for good and you have to do the camera button workaround like i was doing.
though he did solder the battery to the board a little more (that's another problem, from the factory it is soldered to the main board so even if you could replace it, you'd likely damage the board), and it seemed to fix the problem. he claimed it would only be temporary and within a few weeks the problem will likely come back.
Click to expand...
Click to collapse
That is weird indeed. I don't think I ever heard of another type of battery being used in phones, tied to buttons. Unless it's a capacitor but anyways...
Thanks for sharing the info with us!
I know this is thread is almost a year old, but unfortunately, it seems my Samsung Focus (v1.3) also has the exact same issue.
The worst bit is that every other aspect of this once glorious phone still works and I was very happy using it, not really feeling the need to upgrade.
I was using a custom ROM which I flashed back to AT&T original 7004 but that did not work. It doesn't seem to be a software issue at all.
The symptoms are the same - tapping the power button to lock the phone gives you the option to slide to power-off and after a second it will do that anyway (without any interaction). When you try to boot, it won't progress past the SAMSUNG screen and in the rare chance it does boot, it will work for an hour or two before dying again. Connecting power helps a little (as you can't turn off the phone with mains power connected), but only just. I have tried using the original battery which I initially suspected was causing issues but even a generic battery has the same issues. I'm tempted to spend $20 on a genuine battery but I don't think it will really help given the generic battery did work properly when the phone was itself.
I'm now faced with upgrading to the Lumia 920 but with new models around the corner I think I'm going for the budget Lumia 520 which has similar specs to the Focus (except LED flash) and will hold out for the new flagship model, or buy the 920 when it falls a bit more.
Hi - just wanted to add my experience with this issue (as my focus exhibited these exact symptoms today). Unlike some people, though, even if my phone managed to boot up, it would shut down again after a few seconds on the tile screen.
Like cysser0, I also suspected the battery at first, but replacing the long-life I had purchased last year with the original battery (which I keep charged as a back-up) had no effect on the symptoms. To be brief, I tried all sorts of things over the course of an hour. Nearing the end of my tether, and resigning myself to try a format as a last resort, I discovered that if I held the power button and the volume button down, I could get the phone to stay on. Releasing either of these buttons would result in the phone switching off suddenly.
Wrapping a rubber band tightly around the top of the phone has allowed me to continue using the phone for the moment, and I have managed to do a backup of all my content (not that I will be able to restore it on this phone, it seems).

Black Screen Of Death!!! HELP!!!!

i have my phone for almost 7 months already. my phone went black and it wouldnt charge nor turn on. it wouldnt also turn on the LED blue light. been doing all the tips i can do. dont know if my phone is dead nor anything. cant feel no vibrate nor anything at all. i think my phone is dead dead. can you guys please help me. i got important phone calls and everything that i need to get it done. let me know asap. thanks!!!
If it doesn't charge, won't turn on, and doesn't vibrate, sounds like it's dead! Get in touch with Samsung about a replacement
Try a wireless charger
if you can charge it, can you get into download or recovery mode using button combinations?
Have you really tried *all* the possible 'tricks'? I remember the exact situation you just described happened to me a couple months ago. I left my phone charging overnight and when I woke the phone did not respond at all to any button smashing or resetting etc.. so what I did was, hold down the power button, Bixby button (not sure if that was necessary at all), and the volume *down* button all the same time (like you would press ctrl + alt + delete on a keyboard). I held it for 10+ seconds and at last my phone entered the recovery mode set-up which prompted me to press the volume down button once again to restart the phone. If you haven't tried this, give it a go!

Categories

Resources