New Owner - Nexus 7 Q&A, Help & Troubleshooting

Ok finally bought into the tablet arena aftr holding out for 3 years. I like it so far, but for some reason am getting an error with google play services which reads We are Unable to Verify your account at this time. Please try again in a few minutes. I have been on this for two hours now. Any ideas. Looking forward to really getting this thing going.

Stock or custom rom? Have you tried clearing data on the play store app and then open it again?

Travisdroidx2 said:
Stock or custom rom? Have you tried clearing data on the play store app and then open it again?
Click to expand...
Click to collapse
Stock, just got it so not rooted yet lol. Like literally out of the box new. Have tried that once.

Factory Reset was the answer [Solved]

Related

[Q] 4.2 - Installing & Updating Apps no longer works

I had a very demanding week at work and during a session of mental autopilot, I allowed a friend who had updated his Nexus 7 to 4.2 - talk me through updating MY Nexus 7 to 4.2 (kernel ver. 3.1.10-g22b4fcd). This is something I would never have done without a little checking to see what kinds of problems people were having, but I wasn't thinking clearly and gambled that it wouldn't cause any major problems.
The first thing I noticed was that none of my apps would update. Every time it reports an "Error retrieving information from server. [RPC:S - 5:AEC - 0]". I then tried installing an app from the Google Play Store, and got the exact same error. This happened with several apps.
I've had mixed results installing from the Amazon App Store, with a couple successes. However, it doesn't seem to log me in automatically like it used to. At least the installs were successful.
Next, I used Android Task Manager to Stop the Google Play Store app and Clear Cache and Clear Data and then cycled the power of the Nexus 7.
No Luck. I'm still getting the "Error retrieving information from server" message whenever I try to execute an update or downloading a new install.
I sure hope I don't have to revert back to 4.1.2 because I'm going to have a hard time getting everything setup and working the way I had it.
What should I try next? I greatly appreciate any help suggested. Thanks!
Solved
I created a new account and logged into it. Then I deleted my old account and re-booted the tablet. When restarted, I added my old account and logged into it. Now the updates are working without error.
I hope this helps someone.
I'm having the same issue on 4.1.2
Sent from my Nexus 7 using Tapatalk 2
Just fixed the issue by deleting my Google account and adding it again.
Sent from my Nexus 7 using Tapatalk 2
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Tried this but unable to install it, likely because I uninstalled the Google Play Store updates and it rolled itself back to 3.9.17
Removing/re-adding account didn't work either, even w/ a reboot + clearing cache/data of the Google Play Store App.
4.2
networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Had this prob. with my SXS, THANK U!!!!!

Android market error even after factory reset?

On my GF's MT4G, her Play store started acting up so she did a factory reset and her Market wont open up. It gives her an error code. A long time ago I rooted her phone and tried getting her the old Market when they made the switch to the Play store. Could that been there reason why its giving an error code? I thought if you do a factory reset it would wipe any everything done to the phone. Its still running the stock rom BTW.
gutted said:
On my GF's MT4G, her Play store started acting up so she did a factory reset and her Market wont open up. It gives her an error code. A long time ago I rooted her phone and tried getting her the old Market when they made the switch to the Play store. Could that been there reason why its giving an error code? I thought if you do a factory reset it would wipe any everything done to the phone. Its still running the stock rom BTW.
Click to expand...
Click to collapse
you didnt mention what error you are having but i posted a fix a while back for a certain error fix for playstore.maybe try this and see if it works here it is http://forum.xda-developers.com/showthread.php?t=1887550
[email protected] said:
you didnt mention what error you are having but i posted a fix a while back for a certain error fix for playstore.maybe try this and see if it works here it is http://forum.xda-developers.com/showthread.php?t=1887550
Click to expand...
Click to collapse
When I click on the Market app i get the "Sorry! The application Market )process com.android.vending) has stopped unexpectedly Please try again" message.
Try flashing a newer GApps file.
Have you tried going to settings>apps> play store and clearing data and cache of the app, then reboot phone? Seeing as how you are on stock rom, don't worry about trying to flash gapps, that's for aosp based roms. You can also try to search for the latest play store app in the themes and apps forum and try to install it.
I've tried downloading and installing the Play Store but still nothing. I then tried flashing cm7.2.0 (what I'm running on my MT4G) and on the first boot it asks you if you have a Google account to sign into but it doesn't evenshow up. If you click on the Play Store if asks you "you must sign into Google" but after I click ok the app it shuts down.
I flashed Blackout ICS and finally have a working Play Store.
Sent from my GT-P5113 using xda app-developers app

[Q] Unfortunately, Google Play Store has stopped.

A problem I have with my Nexus 10, which started several days ago.
As soon as I click the "Google Play" app I get "Unfortunately, Google Play Store has stopped." error and it shuts down.
Seen this problem in other forums, but no definitive answer.
It runs on Android 4.2.2.
I've tried:
Deleting cache of Google play, and some other apps.
Removing my google account and adding it back (or other accounts)
Factory reset (So my current setup is clean).
I'm not as tech savvy as the common dwellers here so I've no idea how to ROM flash or with what to flash it with (Also I'm unrooted, and not sure how I restore older versions of things).
I'm open to suggestions.
Amsoms said:
A problem I have with my Nexus 10, which started several days ago.
As soon as I click the "Google Play" app I get "Unfortunately, Google Play Store has stopped." error and it shuts down.
Seen this problem in other forums, but no definitive answer.
It runs on Android 4.2.2.
I've tried:
Deleting cache of Google play, and some other apps.
Removing my google account and adding it back (or other accounts)
Factory reset (So my current setup is clean).
I'm not as tech savvy as the common dwellers here so I've no idea how to ROM flash or with what to flash it with (Also I'm unrooted, and not sure how I restore older versions of things).
I'm open to suggestions.
Click to expand...
Click to collapse
If you go to settings, apps, and you press google play, you can uninstall newer versions. I had this problem, but it was because my google play wasn't in /system/app (im rooted with a ROM, and I deleted the gplay from the gapps, so this is not the same problem).
lKBZl said:
If you go to settings, apps, and you press google play, you can uninstall newer versions. I had this problem, but it was because my google play wasn't in /system/app (im rooted with a ROM, and I deleted the gplay from the gapps, so this is not the same problem).
Click to expand...
Click to collapse
I looked for it, and it doesn't give me that button. I figured that's because after he factory reset it when back to default version (3.10.10) and wasn't able to update, so there's nothing to uninstal.
I'm losing hope, followed by sanity. Arghhh
So far I've unlocked and rooted the N10 to install the latest google play store.
Now the error is changed to "No connection" with a retry button.
Its drastic-but you should re- install the whole image/OS
bigmatty said:
Its drastic-but you should re- install the whole image/OS
Click to expand...
Click to collapse
Meaning I should flash with google's factory image?
I'm having the same problem with my Galaxy S 2.
Sent from my SPH-D710VMUB using xda premium
Amsoms said:
Meaning I should flash with google's factory image?
Click to expand...
Click to collapse
Yes, that's what he's saying. Sounds like SOMETHING is corrupted, somewhere - even the factory-reset partition.
Last night I was getting "No connection" on G-Play - this morning it's working OK. All other network apps work OK. Not sure what happened.
I'm running PA latest ROM.
Alan
alan sh said:
Last night I was getting "No connection" on G-Play - this morning it's working OK. All other network apps work OK. Not sure what happened.
I'm running PA latest ROM.
Alan
Click to expand...
Click to collapse
Turned it on today and everything starting working as before this problem started.
It must be something on their end, too bad they didn't bother letting me know, wasted some hours on this.
Thanks for all who tried to help.
I've had issues with error-less GPlay crashes that require a reflashing of the entire OS, sadly

[Q] Problem with gaapz on 4.3

I had my Android 4.3 upgrade an hour back.
And bang Play Store stops working.
Cleared Cache on the Playstore
Checked that Download Manager is running
No use at all.
It just says "Unfortunately Google Play Store Stopped Working" .. PFA
HELP !
7thAkash said:
I had my Android 4.3 upgrade an hour back.
And bang Play Store stops working.
Cleared Cache on the Playstore
Checked that Download Manager is running
No use at all.
It just says "Unfortunately Google Play Store Stopped Working" .. PFA
HELP !
Click to expand...
Click to collapse
Remove your google account, then open play store, and continue by entering your credentials again.
Not able to add google account either now
abaaaabbbb63 said:
Remove your google account, then open play store, and continue by entering your credentials again.
Click to expand...
Click to collapse
This did not work out. None of my google apps were working. Nor is it allowing me add a new/existing google account. Its like someone is cutting me off from reaching google account !!!
I have uninstalled Freedom.
I am not rooted as today I got the OTA update from google.
And my wifi is working perfectly fine I am able to browse etc very well
It keeps saying
"Could not establist reliable connection"
I had hoped someone at XDA would be able to helpout
7thAkash said:
I had hoped someone at XDA would be able to helpout
Click to expand...
Click to collapse
re flash a Gapps package
I used Banks Gapps 4.3 worked fine for me
7thAkash said:
I had hoped someone at XDA would be able to helpout
Click to expand...
Click to collapse
7thAkash said:
I had my Android 4.3 upgrade an hour back.
And bang Play Store stops working.
Cleared Cache on the Playstore
Checked that Download Manager is running
No use at all.
It just says "Unfortunately Google Play Store Stopped Working" .. PFA
HELP !
Click to expand...
Click to collapse
if possible go back to 4.2.2 and start over again or just install a custom rom and flash gapps
sujith1994 said:
if possible go back to 4.2.2 and start over again or just install a custom rom and flash gapps
Click to expand...
Click to collapse
Yes that is always my last option.
I have faced this issue on 4.2.2 as well, I had solved this by stopping Freedom
This time post the OTA upgrade I lost root access, post which I could not stop freedom post which I deleted freedom and needless to say restarted the phone several times but no resolution. I am trying all kind of things on my phone before flashing it.
So let me know if you want me to try something else as well
7thAkash said:
Yes that is always my last option.
I have faced this issue on 4.2.2 as well, I had solved this by stopping Freedom
This time post the OTA upgrade I lost root access, post which I could not stop freedom post which I deleted freedom and needless to say restarted the phone several times but no resolution. I am trying all kind of things on my phone before flashing it.
So let me know if you want me to try something else as well
Click to expand...
Click to collapse
Well go for the last option flash a custom ROM I would recommend pa ROM and for rooting and stuff go to this page
http://forum.xda-developers.com/showthread.php?t=2384824 my own page

Lost Apps and especially Play Store after OTA Update

Hey XDA Community,
I updated yesterday my Smartphone (Samsung Galaxy S4) with the OTA Update to KitKat 4.4.2 (Before it was 4.3), since i updated it i lost some Apps and especially the Play Store App, i tried to reinstall the Play Store APK (from chip.de) with no success, when i reinstalled it, my Play Store "just getting stopped" (Force Close), so how to gain my Apps and especially the Play Store back?
DrZoS said:
Hey XDA Community,
I updated yesterday my Smartphone (Samsung Galaxy S4) with the OTA Update to KitKat 4.4.2 (Before it was 4.3), since i updated it i lost some Apps and especially the Play Store App, i tried to reinstall the Play Store APK (from chip.de) with no success, when i reinstalled it, my Play Store "just getting stopped" (Force Close), so how to gain my Apps and especially the Play Store back?
Click to expand...
Click to collapse
Search in app list in the Disabled tab. Maybe it has been disabled for some reason.
if does not find, try with Kies to recover or something like that. There was such option.
editable said:
Search in app list in the Disabled tab. Maybe it has been disabled for some reason.
if does not find, try with Kies to recover or something like that. There was such option.
Click to expand...
Click to collapse
Nope it's not in Disabled Tab, with Kies i will try on Monday, i have no Internet at home at the moment, some Problems with my Provider.
Maybe there are some more solutions. Should i maybe try an Factory Reset?
DrZoS said:
Nope it's not in Disabled Tab, with Kies i will try on Monday, i have no Internet at home at the moment, some Problems with my Provider.
Maybe there are some more solutions. Should i maybe try an Factory Reset?
Click to expand...
Click to collapse
Factory reset is always the first thing to do when you got serious problems. So yes, backup and factory reset.
Lennyz1988 said:
Factory reset is always the first thing to do when you got serious problems. So yes, backup and factory reset.
Click to expand...
Click to collapse
Okay i'll try it when i'm back at home, got to much Picturs of Lost Places on my Phone which i didn't saved on my HardDrive so far.

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