Hard reset without reseting g wallet oops - Nexus 7 Q&A, Help & Troubleshooting

Ok last night i was having problems installing apps even though i had 6gig free so i did a hard reset after restarting a few times trying to get horn to install, So Google wallet was frozen as it seems to freeze every time i restart my nexus 7, so i set everything back up and g wallet has let me set it back up and add my card again and i still have my $10 dollars it gave me, question is have i fudge it big style or will i be ok to use it because it was frozen when i performed a hard reset????
Any help would be very appreciated as greggs is a fair bit away to just go and test it lol
Sent from my Nexus 7 using Tapatalk 2

Well I'll answer my own question, yeah because it was frozen it didn't affect it....
Sent from my Nexus 7 using Tapatalk 2

E_Goldstein said:
Ok last night i was having problems installing apps even though i had 6gig free so i did a hard reset after restarting a few times trying to get horn to install, So Google wallet was frozen as it seems to freeze every time i restart my nexus 7, so i set everything back up and g wallet has let me set it back up and add my card again and i still have my $10 dollars it gave me, question is have i fudge it big style or will i be ok to use it because it was frozen when i performed a hard reset????
Any help would be very appreciated as greggs is a fair bit away to just go and test it lol
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
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I know that when flashing roms and all that stuff u are supposed to clear g wallet to keep it from bricking the security element. I've done factory resets on my n7 without clearing my wallet settings and I've experienced no problems
Sent from my LazyPanda, Rooted, White "Destroy Mode" Evo

Related

Google Play Books starting to get annoying.

Does anyone have this issue with Google Play Books working then after 2 days the app is missing? When ever it happens I have to uninstall updates then update it again for it to show up. I think part of it is that I live in Guam, part of U.S. at the same time not really. Same situation as Puerto Rico. Anyone have any suggestions for this problem. Besides going back to the mainland.
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I was able to download the app back from the Play store after it disappeared and now it stays. Go look through the list of apps you own / have downloaded.
It disappeared again from the home screen and app drawer, widget disappeared too, so I decided to check settings>apps> all and its there but unusable, have to uninstall then install. Sigh, it's such a hassle to check if it disappeared when going to places without Wi-Fi.Just purchased 3 books, and would be a waste of money to switch to another app.
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If you are rooted, you can convert it to a user app instead of system and it'll stay. That's what I did and I've never actually been to the us
I see, thanks, just going to stay stock for a month. I've always rooted my phones on day one and never experienced pure stock before, plus its different with a nexus, there's no sd card, so all my content would get wiped, nearly filled my 16 gb, and could imagine how long everything would take to put back.
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sol_671 said:
Does anyone have this issue with Google Play Books working then after 2 days the app is missing? When ever it happens I have to uninstall updates then update it again for it to show up. I think part of it is that I live in Guam, part of U.S. at the same time not really. Same situation as Puerto Rico. Anyone have any suggestions for this problem. Besides going back to the mainland.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Little Tip mate, stop uninstalling and re-downloading etc.
Try downloading a File Explorer e.g. - ES File Explorer.
Find the App in the File Explorer, long press it and click "Create Shortcut" BAM!
Hope this helps !
sol_671 said:
I see, thanks, just going to stay stock for a month. I've always rooted my phones on day one and never experienced pure stock before, plus its different with a nexus, there's no sd card, so all my content would get wiped, nearly filled my 16 gb, and could imagine how long everything would take to put back.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I'm still on stock too, I just unlocked and flashed su and bb for the little extra functionality.
Sadly, unlocking will do a complete wipe. But I picked up something about rooting without unlocking, using a method from the galaxy. Not sure it'll work tho, at least one person here suggested that it should. Might be worth looking up if you feel books is worth the trouble

Non-root w/side loaded apps resetting itself?

So, I just pulled my HD+ out on the bus and I woke it up. I was greeted by the welcome screen. I have no WiFi to do anything as I'm on the bus. I do think my Nook reset itself. Anyone else getting this on an unrooted HD+?
I work almost next to a BN store. I may go in and ask...
UPDATE: After finding WiFi, it is in fact reset. It's having me redownload updates and everything.
Sent from my Infuse 4G using Tapatalk 2
Same thing happened to me. After two weeks of being rooted with play store / gapps, one day I powered it on and walked away. When I came back is was reset.
I hadn't even installed any new apps in days.
I didn't even have Play installed.
Sent from my Infuse 4G using Tapatalk 2.

Google Wallet not working!!

I got my nexus 4 yesterday and i opened google wallet. It said "setting up....wait about 5 min" blah blah blah. After waiting i got this message, "Wallet is unable to proceed until this device is fully initialized. Make sure the phone has network access and try rebooting if the problem persists." I tried rebooting it and it didn't work. i also have access to network. Would anyone know what could be the problem? Who else is having this?
cpat258 said:
I got my nexus 4 yesterday and i opened google wallet. It said "setting up....wait about 5 min" blah blah blah. After waiting i got this message, "Wallet is unable to proceed until this device is fully initialized. Make sure the phone has network access and try rebooting if the problem persists." I tried rebooting it and it didn't work. i also have access to network. Would anyone know what could be the problem? Who else is having this?
Click to expand...
Click to collapse
Same problem here. Have you gotten it working yet?
I'm getting the same thing, got my RMA replacement phone in yesterday and haven't been able to get wallet setup yet. Called device support and was transferred to the wallet support team after trying to do app cache/data reset failed. Wallet people said they weren't sure what was going on either and punted to their escalation team. Currently stuck waiting to hear back from them to see wth is going on....
Had no issues with wallet on my original N4 and I'm guessing either these are refurbs that didn't get properly wiped, or something else screwy with the secure element. Or perhaps the wallet system doesn't like seeing more than one phone of the same type on an account (tho I did wipe my first N4 before setting the new one up).
After rooting mine it says it was an supported device but still let's me go in. Anyone know how to fix this?
Sent from my Nexus 4 using xda app-developers app
TheMattS said:
I'm getting the same thing, got my RMA replacement phone in yesterday and haven't been able to get wallet setup yet. Called device support and was transferred to the wallet support team after trying to do app cache/data reset failed. Wallet people said they weren't sure what was going on either and punted to their escalation team. Currently stuck waiting to hear back from them to see wth is going on....
Had no issues with wallet on my original N4 and I'm guessing either these are refurbs that didn't get properly wiped, or something else screwy with the secure element. Or perhaps the wallet system doesn't like seeing more than one phone of the same type on an account (tho I did wipe my first N4 before setting the new one up).
Click to expand...
Click to collapse
Mine is also a RMA replacement unit. I also wiped my original one before sending it back. However, I forgot to disabled wallet from the web on that device before dropping off at UPS. My wallet device page now says wallet on that device will be reset once it connect to the sever. I an not sure if that has anything to do with the current problem.
Please keep us posted.
Sent from my Nexus 4 using xda app-developers app
Same here with a replacement device. If I restore a backup from my fist n4 it works fine though.
I would retry setting up an account at a later time. As dumb as it sounds, it's taken me a few seconds to set up or almost an hour. I don't know why this is the case, but i'm sure it has something to do with google's service.
Supposedly the unsupported device message means nothing interms of the operation of the app. I have personally never been able to use Google wallet locally, even when I was unrooted.
HellBunny said:
Mine is also a RMA replacement unit. I also wiped my original one before sending it back. However, I forgot to disabled wallet from the web on that device before dropping off at UPS. My wallet device page now says wallet on that device will be reset once it connect to the sever. I an not sure if that has anything to do with the current problem.
Please keep us posted.
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
Yea, on the Web it's showing the old device as disabled and I'd actually wiped from within the wallet app before signing in on my new device. I followed the same procedure when I upgraded to a 32G nexus 7 and didn't have a problem. Logcat is showing it's waiting on the secure element so I'm starting to lean towards this being a hardware defect.
misfits9095 said:
I would retry setting up an account at a later time. As dumb as it sounds, it's taken me a few seconds to set up or almost an hour. I don't know why this is the case, but i'm sure it has something to do with google's service.
Supposedly the unsupported device message means nothing interms of the operation of the app. I have personally never been able to use Google wallet locally, even when I was unrooted.
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Been trying this off and on since yesterday afternoon, keep hoping it'll decide to magically work. The unsupported device message is just a warning if you're rooted and hasn't prevented me from using it on my previous N4 or my old gnex.
Sent from my Nexus 7 using Tapatalk 2
Called Google support and transffered to Wallet support and this the reply I got:
<reply>
We're sorry to hear that you're having difficulties accessing the Google Wallet mobile app. You seem to have encountered a known issue, where the NFC Chip in your SIM card and the NFC Chip in your device are preventing you from accessing the application.
Our engineering team is working hard to fix this, but it will likely take a few weeks to be resolved. If you'd like to continue using Google Wallet, we suggest you try to use a different SIM card that does not
Sent from my Nexus 7 using xda app-developers app
</reply>
I don't think this is the cause of the problem I am having. I tried to launch Wallet without any SIM card in my phone and still got the same error. There couldn't be interference from the SIM card. At this point, I hope it is not a hardware problem. Otherwise, I'll have to RMA the phone, again...
I'm in the same boat. I received a replacement device yesterday and I was trying to get Google Wallet working all day to no avail. I also tried everything I could this morning and nothing. My last step was to do a factory reset before calling Google. I had no luck after a factory reset. I called Google a few hours ago and ordered yet another replacement. They sent me an RMA and I'm going to have to send back my original defective device back first (yellow on screen) then order a second replacement.
I think this is a hardware issue. Seems too coincidental that everyone that has received a replacement this week including myself are going through the very same issue with Google Wallet.
BTW, I'm not rooted or have an unlocked BL.
Edit: I didn't get a refurb. The replacement was brand new in a sealed box.
Is there any way to determine if this is really a hardware issue? I really don't want to go through another RMA if this is fixable by software. Not sure what else might be broken in the next replacement...
Sent from my Nexus 7 using xda app-developers app
to the rooted comment. there is a wallet apk floating around here for rooted phones. there is also an unsupported gapps that has it built in.
phermey said:
to the rooted comment. there is a wallet apk floating around here for rooted phones. there is also an unsupported gapps that has it built in.
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Click to collapse
I am rooted and i have the stock wallet apk working. I made 4 purchases today and all of them went through.
Sent from my Nexus 4 using xda premium
hern1989 said:
I am rooted and i have the stock wallet apk working. I made 4 purchases today and all of them went through.
Sent from my Nexus 4 using xda premium
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Click to collapse
I have a rooted Nexus 4 and google wallet is not working. I don't think it's a sim issue: I'm almost sure is a google wallet problem:
With phone rooted but no google wallet installed, I passed the phone on a cab credit card machine,
the machine recognized a number and emitted a "beeeep". After I installed google wallet is no longer working
HellBunny said:
Is there any way to determine if this is really a hardware issue? I really don't want to go through another RMA if this is fixable by software. Not sure what else might be broken in the next replacement...
Click to expand...
Click to collapse
I have this same problem; I'm not convinced it's hardware, but I don't know how to be certain.
On my first N4, Wallet works all the time, with or without the SIM card. On my replacement N4, I always get stuck. Every other app that uses NFC (Android Beam, Barcode Scanner, Taginfo, stuff like that) works fine.
It's possible there's some hardware defect on the refurb batch, but I'd be more likely to blame software somewhere.
(FWIW, I also deactivated my first N4 and that made no difference. Both phones are completely stock and not even rooted.)
I don't have any problem activating Wallet on my first N4 either. It seems strange that all of a sudden people are having problem with their RMA replacement units.
Android beam works fine on the replacement, so the NFC is working. The problem could be just the secure element. The system log shows Wallet failed at initializing the secure element.
I called support the second time and they have escalated my case to a specialist. I hope it is just a software/firmware issue. Going through another RMA would be painful. The wait for the new unit, dropping off the old one, not sure what could go wrong with the new one, restoring my apps and settings, not to mention buying a new set of Skinomi invisible shields and reapplying them.... :banghead:
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 03:59 PM ---------- Previous post was at 03:31 PM ----------
I came across a post for the Nexus 10 having the same problem. The issue is resolved by unistalling and backing up the original Wallet app using Titanium Backup, then download and install the Wallet app from the Play Store (older version). The app will activate fine. Then restore the one that comes with the phone.
I have no idea if this will fix the problem on our N4 and I am definitely not liable for any damage on your device if you try. However, it might worth a try if your pHone is already rooted. At least it will prove that the problem can be addressed by software.
Sent from my Nexus 7 using xda app-developers app
HellBunny said:
I don't have any problem activating Wallet on my first N4 either. It seems strange that all of a sudden people are having problem with their RMA replacement units.
Click to expand...
Click to collapse
One thing I have noticed (and apparently a bunch of other people) is that my replacement device is subtly different on the surface. I have a different black area around the rear camera and a different feel to the buttons. There's reportedly a different internal hardware revision too...
Hopefully this problem is something boring like a revision bump on the NFC chip that unexpectedly requires different initialization. :fingers-crossed:
HellBunny said:
Same problem here. Have you gotten it working yet?
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No i didn't get it to work. Google wallet was one of the reasons i bought this phone. This is very sad
hern1989 said:
I am rooted and i have the stock wallet apk working. I made 4 purchases today and all of them went through.
Sent from my Nexus 4 using xda premium
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Click to collapse
I'm going to try root it again and see if it works. I just installed Liquidsmooth ROM thinking that it would work but it didnt.
Tried removing wallet with titanium backup and installed the market version, was able to do the initial sign in and setup steps but it failed to add any of my cards. Going back to the version that came with the phone just resulted in wallet crashing at startup. Cleared data and back to the same waiting on setup screen.
Out of curiosity, are folks using the android version the shipped with their phones? I flashed mine to 4.2.1 right out of the box so I'm wondering if that was my mistake.
Sent from my Nexus 7 using Tapatalk 2

Blue data bars, still no Internet.

It's as simple as it sounds - my data bars are full strength and blue, but trying to open web pages or the Play Store yield a "connection timed out" error for everything. Streaming music, trying to sync my gmail, nothing works. But my data bars are blue.
I'm on stock everything, rooted with cwm (but I don't think that would affect the radio at all). I even reflashed the stock radio file from the Google factory image. Still no dice.
Anybody got a fix for this?
https://dl.dropbox.com/u/15379864/2013-03-22 23.01.14.png
https://dl.dropbox.com/u/15379864/2013-03-22 23.01.37.png
https://dl.dropbox.com/u/15379864/2013-03-22 23.03.26.png
I would like to look into any possible solution before giving up and trying to RMA it.
I had this issue all day everyday. Showed 4g but nothing. Never found a solution. Called Google, explained the situation. They didn't even attempt to troubleshoot. Just sent new phone so I assume there may be no fix. Have not had a problem since. Check your Sim card first though.
Sent from my Nexus 4 using xda premium
Exodian said:
I had this issue all day everyday. Showed 4g but nothing. Never found a solution. Called Google, explained the situation. They didn't even attempt to troubleshoot. Just sent new phone so I assume there may be no fix. Have not had a problem since. Check your Sim card first though.
Sent from my Nexus 4 using xda premium
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Click to collapse
That's interesting. It didn't start giving me issues until today (this is the third day I've owned it) so perhaps it is indeed a dud. I'll give a new sim card a shot tomorrow when I go to work.
Where / what number did you call to get in contact with Google?
This has happened to me on occasion. I toggle airplane mode on and off, and then data comes back. It doesn't happen too often, though.
Sent from my Nexus 4 using Tapatalk 2
mightybrick said:
This has happened to me on occasion. I toggle airplane mode on and off, and then data comes back. It doesn't happen too often, though.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Ok, I'll give that a shot. If that works I'll give it another day or two before RMA-ing it, I'd prefer to not have to deal with issues like that if I'm well within the exchange policy, ya know

[Q] Reboots

Hey Ladies and Gents,
I've updated my Note3 to the latest Update and installed Scotts Clean Rom 1.5 and it ran great until I started restoring my apps. Once all apps were restored (from the Play store, not from my Titanium BU Archive) the phone started rebooting and was stuck in a loop, couldn't get it back to the homescreen. Googled and found that some folks say "Remove your SD card and turn off the constant Wi-Fi scanning" but that didn't help, so I wiped and re-installed the Rom....all was well...until I restored my Apps again. I don't know which App could be causing this, they're all from the Play Store and all of my apps are Paid Apps (Don't like Ads in my apps so I pay for them if they have a Pay App available). Just wiped again and haven't restored any apps, but rebooted the device myself about 5 times, everything works.
Have any of you ever seen this before? Most of my Apps are Camera and Photo Editing Apps. I'm not going to restore anything because I need my phone work work, so I'll only attach my Personal and Work E-mails to it, but that's not going to fly for long. Apparently the Boot-Looping issue is known http://www.sammobile.com/2013/10/17/some-galaxy-note-3-units-experiencing-boot-loops/
Any ideas ?
Thanks.
Have you tried restoring 1 app at a time to narrow it down?
Sent from my SM-N900V using Tapatalk
neopolotin75 said:
Have you tried restoring 1 app at a time to narrow it down?
Sent from my SM-N900V using Tapatalk
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Click to collapse
That'll be my next step....I have over 450 paid apps, so I'm going to weed out the apps that I don't use all the time, and focus on the ones I do use. It will be time consuming.....
tdetroit said:
That'll be my next step....I have over 450 paid apps, so I'm going to weed out the apps that I don't use all the time, and focus on the ones I do use. It will be time consuming.....
Click to expand...
Click to collapse
That's a lot of apps. Lol. That will probably be your best bet though...pack a lunch. Lol
Sent from my SM-N900V using Tapatalk
neopolotin75 said:
That's a lot of apps. Lol. That will probably be your best bet though...pack a lunch. Lol
Sent from my SM-N900V using Tapatalk
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Click to collapse
LOL...I'm an App-o-holic.
I just downloaded another ROM for the new update, and I'll load all of my apps with that to see if it's isolated by ROM's or Apps. It's a snowy wonderland outside, so there's nothing better to do than play with my phone and figure this out.
Ok....this is odd. I've tried a different ROM and installed ALL of my apps, no issues, no rebooting.....so one of my apps doesn't like to play with Scotts Clean Rom.....hmmmmm. Seeing how there are only two ROM's available that are for the new OTA update, I'm going to stick with this ROM and install Scotts into another slot and then go one by one, and see why/how/which app is not playing nice.

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