Alright, so I don't want to wait for Asus to repair the blown speakers on my tablet. I opened it up today and took a quick look, and it looks like you can pretty much replace the N7 speakers with just about anything. The connector to each speaker is just two wires, which I can easily solder to.
The only problem is that I have no idea where I might be able to buy decent speakers for a tablet. Are there retailers in the US that sell small components for tablets and laptops? Should I buy online instead? Has anyone else tried this yet?
Ideally it'd be cool to replace the speakers with something of admirably better quality, or just anything that is guaranteed to last longer than three weeks.
EDIT: I ordered some speakers from an Eee netbook on ebay. If they work, I'll post pictures.
Lol, waiting to receive new speaker will take longer then replacing your nexus 7
Envoyé depuis mon Nexus 7 avec Tapatalk
earlyberd said:
Alright, so I don't want to wait for Asus to repair the blown speakers on my tablet. I opened it up today and took a quick look, and it looks like you can pretty much replace the N7 speakers with just about anything. The connector to each speaker is just two wires, which I can easily solder to.
The only problem is that I have no idea where I might be able to buy decent speakers for a tablet. Are there retailers in the US that sell small components for tablets and laptops? Should I buy online instead? Has anyone else tried this yet?
Ideally it'd be cool to replace the speakers with something of admirably better quality, or just anything that is guaranteed to last longer than three weeks.
Click to expand...
Click to collapse
i have blown speaker too.
how bad is yours? mine only start to show distortion if volume >40%.
anything less than that speaker is clear and working fine.
i opened up the case and look at it as well.
realize the blown speaker is the one on the left (when screen is facing downwards,and charging port facing towards you)
wonder if i just cut the left 2 wires that powers the left defective speaker, will my problem be solved.
mtxx1 said:
i have blown speaker too.
how bad is yours? mine only start to show distortion if volume >40%.
anything less than that speaker is clear and working fine.
i opened up the case and look at it as well.
realize the blown speaker is the one on the left (when screen is facing downwards,and charging port facing towards you)
wonder if i just cut the left 2 wires that powers the left defective speaker, will my problem be solved.
Click to expand...
Click to collapse
Both mine are blown, and the distortion happens at all volumes. I ordered some speakers out of an Eee netbook, no idea if they're going to actually fit. However, the nice thing is that it was only $5, and the connector on the end of them looks identical so I might be able to save myself some of the soldering work. I'll post some pictures if I manage to get them to work when they arrive sometime next week.
Are blown speaker covered by warranty?
jamesst20 said:
Are blown speaker covered by warranty?
Click to expand...
Click to collapse
Probably, yeah. I haven't heard of anyone that hasn't be able to get it repaired under warranty. The only problem is that Asus hasn't responded to my RMA request after submitting it 5 days ago, so something tells me I'm going to be much better off replacing the speakers myself.
I dont this they are blown just expanded?" I opened mine up thinking to replace them too but I simply pushed them down and they have been working better since
adeon said:
I dont this they are blown just expanded?" I opened mine up thinking to replace them too but I simply pushed them down and they have been working better since
Click to expand...
Click to collapse
I tried that first, but no improvement. They're just completely blown for me.
http://forum.xda-developers.com/showthread.php?t=1866845
i mentioned of a temporary fix in this thread. it works for me
Related
I'm confused. I thought I heard stereo sound when I first got it, now it sounds like it's more from the right side. I'm on the phone with Asus now. The guy thinks I only have one speaker. I'm looking on both ends and see little holes on both sides. Can someone confirm if this has stereo speakers or a mono speaker?
this is a known issue.
many having the same issue where sound louder on one side.
edit: and there are two speakers
I plugged it into my car and the right speakers were louder then my left .. weird
CyberChulo said:
I'm on the phone with Asus now. The guy thinks I only have one speaker.
Click to expand...
Click to collapse
Asus tech support thought that the Transformer runs Windows 7 when I called for a different issue... it's like a bike mechanic trying to fix an airplane :/
Sent from my Transformer TF101 using XDA Premium App
EP2008 said:
Asus tech support thought that the Transformer runs Windows 7 when I called for a different issue... it's like a bike mechanic trying to fix an airplane :/
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
same here... but I emailed EVERY name I could find on the net of people at the US HQ and a tech actually called me(not one from the call center) and was VERY helpful. I too have the right side speaker louder than the left. Many thought it was a software issue but the tech said none of the ones in the office were doing that and were even(he checked after he saw my email) and were running the same FW. He believes it's a HW issue, like maybe there was a batch that was affected, or maybe it was the first batch (he confirmed my dock was from the first batch) So he is going to use my unit to figure out what the problem is and hopefully then they will be able to resolve everyone's that's having an issue. My replacement will be here tomorrow and I ship out the one with the lower left volume to him so hopefully we find out officially what is causing this.
Trust me the call center is useless!! They said the same thing to me about it running windows 7. After my email the tech at HQ said they have been discussing it a lot and are going to work to get the call center up to speed and know the product off the top of their heads(the call center is in Jamaica btw)
lithiasalesjs said:
I plugged it into my car and the right speakers were louder then my left .. weird
Click to expand...
Click to collapse
You mean the right speakers of your car were louder? That would indicate that it is a sw problem instead of a hw problem as graffixnyc suggested.
I knew it wasn't one speaker. I've had the unit for 2 weeks and all of a sudden I only hear from one side. Not that the left side is a little weaker, but none from the left side at all. I'm going to go ahead and do the RMA. Either it's cheap hardware with the speakers (the Transformers is a cheap $$$ you know compared to the other tablets) or I blew out the speaker. It was working fine for two weeks where the audio was centralized without any issues. The last thing I remembered doing before this happened was clearing out the Market cache. I doubt that would've caused this.
graffixnyc said:
same here... but I emailed EVERY name I could find on the net of people at the US HQ and a tech actually called me(not one from the call center) and was VERY helpful. I too have the right side speaker louder than the left. Many thought it was a software issue but the tech said none of the ones in the office were doing that and were even(he checked after he saw my email) and were running the same FW. He believes it's a HW issue, like maybe there was a batch that was affected, or maybe it was the first batch (he confirmed my dock was from the first batch) So he is going to use my unit to figure out what the problem is and hopefully then they will be able to resolve everyone's that's having an issue. My replacement will be here tomorrow and I ship out the one with the lower left volume to him so hopefully we find out officially what is causing this.
Click to expand...
Click to collapse
Let us know how this goes - I've got the same issue.
I'm hoping it's software, as they can just send out a patch. I'd rather not RMA the unit, but if they determine it's a hardware issue, I'll contact them and get mine swapped out.
Ok. I loaded up some stereo tests from youtube and the left speaker is dead. Try this link http://www.youtube.com/watch?v=e8ODm-F9-IM I think this is a hardware issue and not a firmware issue.
My left speaker isn't dead, just less loud. All I need is a balance control. Hmmm, somewhere I have a sound dB meter, have to dig that out and measure the relative outputs.
I had the same issue with left speaker dead. first it was crackling/popping/distorted then dead. Asus gave me a DOA code to give to the retailer for a new one. New one has no speaker issues but does have light bleed which I can live with.
The joys of being cutting edge in tech.
I'm not sure what to do now. Should I get a refund from Amazon and purchase another one or send this one in to Asus?
I just tested mine; received around may 2nd from amazon (ordered on the 26). Speakers seem fine; definitely has right/left and volume is not hugely different. I'm still on the .6 firmware since the .9 is not available ota.
I got my Transformer yesterday, I've just tested the sound and the right speaker is louder than the left. I'm on the latest firmware.
Edit: Do people using different rom's also have the speaker issues?
CyberChulo said:
Ok. I loaded up some stereo tests from youtube and the left speaker is dead. Try this link http://www.youtube.com/watch?v=e8ODm-F9-IM I think this is a hardware issue and not a firmware issue.
Click to expand...
Click to collapse
Actually a pretty good test. Left seems to be working but definitely less volume and body then right...
Awesome. Definately working, seems quieter, but not by as much as I'd have thought...
Just a note guys, I thought my left speaker was dead and tried the speaker test on youtube. At first it sounded like it was only coming out of the right and it was definitely missing a beat, so I was like "efff ..rma time." Then I played it again and it sounded like it was coming from the left only, so I tried it with headphones on and it was still messed up, and my music sounded wack.
So I just ended up doing a full system reboot and it worked fine afterwards, albeit a small difference in volume if anything. This must be a software issue, I'm sure we'll get a fix soon, ASUS is good about that.
I'm going through the exact same thing. Just opened mine up today. I'm letting the IPS flaw of backlight leakage in certain parts go but every song I play is louder in the right speaker and the left is really low. I'm not trying to overlook your hard work but any help you can provide would be great as to where to start contacting Asus. I don't want to call Jamaica...
My Right Speaker is now dead but it worked last week. The HDMI and headphone jack outputs both speakers.
What did everyone else end up doing on this thread to resolve this? Did it end up as an RMA?
haupman said:
My Right Speaker is now dead but it worked last week. The HDMI and headphone jack outputs both speakers.
What did everyone else end up doing on this thread to resolve this? Did it end up as an RMA?
Click to expand...
Click to collapse
I had the popping and creeking issue (left and right) on my speakers a few days ago, but after three reboots they worked again. Maybe a bit more reboots does the trick for you too...
I am thinking about do-it-yourself (DIY) speaker replacements for the TF101.
I pulled mine out and found the plug connector is part similar to JST 04SUR-32S. It is 0.8mm pitch so the wires have to be thin.
I have found a couple different speakers that fit. The square dimensions must be under 25mm x 11mm (12 might work), and thickness is unsure but must be under 7mm. I also will evaluate round at 11mm diameter.
Examples:
http://www.veco.com.tw/
square speakers
The part number on speakers in the tablet is "tek 1505". I think the 05 stands for 5 ohms, just a guess.
Thoughts or suggestions?
Let us know how it goes.. I have one speaker not working, I might want to try that too.
Thanks
Awesome. I am really looking forward to this. If you find some speakers that perform really good, let us know the specifications. I really would like some better speakers.
really looking forward to this, really would like some bass enhanced speakers...
Old news: Got my speakers pulled, need to test originals on an oscillator.
New news:
Got replacement speakers, but they are a little to big. Will see if they fit next time I open my tablet.
Got replacement plugs for wiring harness, 04SUR-32S. I think it is a match, and will test fit next time I open my tablet.
This morning I made a replacement wiring harness with some top quality AWG 30 wire and a replacement plug (04SUR-32S). The quality of my wire seems better than original, so I might replace the original wiring harness if the original speakers test okay.
I got my plugs from these guys: http://ecommerce.tlcelectronics.com/jst/04SUR-32S
So, I have a few extras (min order 100) - selling some. Recommend a few (5?) because it takes practice to crimp in the wires. Also, I might make a few replacement wiring harnesses - and sell some wiring harnesses instead.
At this point, I am not 100% sure they will fit in the circuit board but they *look* like a match to the original. PM me for info.
Any news on this?
I'm very interested in this too.
I found a supplier of speakers that are the same size as ASUS. So, I asked for a quote & samples over a week ago and I have not heard back. Waiting.
I also have a few varieties both larger & smaller than the standard speakers. In about one week I will be doing more hardware hacking.
Other people's thoughts and work interest me too. Ideas?
Bob Smith42 said:
I found a supplier of speakers that are the same size as ASUS. So, I asked for a quote & samples over a week ago and I have not heard back. Waiting.
I also have a few varieties both larger & smaller than the standard speakers. In about one week I will be doing more hardware hacking.
Other people's thoughts and work interest me too. Ideas?
Click to expand...
Click to collapse
I replaced the speakers on my A101 a few months ago. I usually use Digikey for components, but Mouser had a surprising amount of speakers. Have you looked for stock there yet? In my testing, all speakers around this size have a sharp linear falloff under 100Hz, so I focused on getting the highest SPL efficiency, I think I ended up around 96dB/V.
P.S. Why are you bothering with new plugs for the speakers? I usually just desolder the old ones and use their harnesses. Not an attack, just wondering.
How difficult is it to disassemble and reassemble this tablet? I asked the guys over at ifixit if they were going to do a teardown of Transformer but they said they have no plans at this point. Does the battery look DIY if it is ever needed?
just wondering how this is going? i need to replace a speaker due to blowing out 1 of them and not being able to send off under warranty.
frankly dont know enough about this sort of thing to complete on my own but can test and contribute to get this done.
I did find a site with possible replacement speakers, but lost the link so trying to find it again.
anyway ill post when I find it, hope this is still being worked on!
Wondering why you don't look at an enclosure/driver that works....IE the iPad...not the 2.
What did they do that ASus obviously didn't??
The transformer is a consumption device, and by god, as such it had better deliver sight , sound and recording of same with steller results...zsent mine back and returned to my Ipad2 for that very reason.
... hoping the crappy audio I/o will be solved with the next iteration...
I really wanted the Xformer to be a winner
Chas
divvet said:
just wondering how this is going? i need to replace a speaker due to blowing out 1 of them and not being able to send off under warranty.
frankly dont know enough about this sort of thing to complete on my own but can test and contribute to get this done.
I did find a site with possible replacement speakers, but lost the link so trying to find it again.
anyway ill post when I find it, hope this is still being worked on!
Click to expand...
Click to collapse
Update: I never got reply from speaker supplier. Could use more suggestions on suppliers. So, I will have to go with what I have found already - 2 sizes slightly off.
Great suggestion hesynergy. I will check out the iPad 2 speakers.
I am still planning to do mod in near future. If someone else wants to attempt you can PM me and I will make you a speaker wiring harness. You can remove the originals and try a second set without damaging originals.
Other distractions at the moment. I got two 4000mAh 7.4v batteries (8000mAh total) that might (should) fit in the dock. I need to disassemble the dock or tablet to measure the power connector so I might do speakers at the same time.
I will post everything when going on ....
found that link..
http://www.speaker-tw.com/manufacturer/speaker/rectanguler%20speaker.htm
admittedly, i haven't measured the speakers yet so dont know if these are anywhere near the size needed.
and also just realised this isnt a uk supplier, but none the less may come in handy.
just emailed asus asking for help. hopefully get a good response
I've been following this thread. I love hardware hacks. Too bad there isn't more of it spread among popular devices. I have to admit, I was hoping to hear a success story like, "I've done it! I integrated the port design from my Bose Wave radio and my Transformer has some b-b-b-bass!"
Till then, i'll keep lurking the progress here.
Hi Guys
I want to replace my speakers as well. The left speaker does not work
I sent my transformer for RMA and they sent it back and again the speaker does not work. On the paper I received they mentioned that they changed a sponge.
I can not be bother to send my transformer back to asus.
Have you found a speaker replacement and the hardness?
well asus responded with very little help. they gave me a list of possible sites to find the part, but none of them had it
My left speaker also doesn't work, but when i squeeze left side it works. So I wonder how difficult is to open device and did anybody succeed in repairing original speaker. I guess resoldering some connection is all it takes.
I am also hoping somebody will find better speakers, but just having both spakers working would be a great improvement for me.
Hi Divvet
Can you share these web sites that you got from Asus?
I think these speakers are really bad quality. I hope Asus to understand that
and to start replacing them with a better quality.
If someone find a good quality speaker and to actually fit I would be interested in
Lets see the results
vlasac said:
My left speaker also doesn't work, but when i squeeze left side it works. So I wonder how difficult is to open device and did anybody succeed in repairing original speaker. I guess resoldering some connection is all it takes.
I am also hoping somebody will find better speakers, but just having both spakers working would be a great improvement for me.
Click to expand...
Click to collapse
Mine did the same but eventually it stopped, i took my tab apart and it didnt seem to be the connection itself, i think it was the actual speaker, unfortunately i dont know enough about repairing speakers.
And here you go prince...
www.asusparts.eu
www.notebookrepair.co.uk
www.psaparts.co.uk
www.expansys.com
www.computerbasement.co.uk
http://www.superbattery.co.uk/Asus-laptop-battery/
http://estore.asus.com/shop/category.asp?catid=363
www.replacedirect.com
www.laptopparts.co.uk/ShopByBrand.aspx?BrandDetail=Asus
www.jpcparts.com/m/100/ASUS.html
Hello crew,
I didn't want to RMA my nexus so decided to attempt and fix it. I was thinking of replacing the speakers with anything I could find then one night I decided to open it and looked inside and thought something to fit this is going to be another challenge. So one thing I wasn't going to do was RMA the unit I rather listen only via headphones than to RMA so I thought how can it be fixed.
I simply heard the blown speaker as there are two and decided to just pressed the "Blown" one, and surprisingly it fixed it.
Thought I should share to those having similar issues please let me know of this works for you.
Why dont you want to rma? They send you a new device and you only send yours once your got the new one..
Sent from my Nexus 7 using Tapatalk
The speakers on the N7 are pretty fragile i already had to do the wallmart switch a roo once already. If you want to jam tunes without headphones use a external speaker like itour
Imo keep the N7 speaker under 100%, 80% max. A blown speaker and the acompaning distortion is hideous and will drive you crazy.
Sent from my Nexus 7 using Tapatalk 2
The speakers are easily removed. It won't be long before aftermarket ones become available. So I wouldn't get bent out of shape if I had a blown speaker.
Sent from my Nexus 7 using xda premium
i just fixed my speaker issue
as i noticed, its the left speaker that is spoil, right speaker perfectly fine.
placed a folded piece of small paper on top of left spoil speaker, then close the case.
the paper press the spoil speaker, so it wont make sound.
sounds good, no more distortion anymore, volume is good too.
but my speaker become mono speaker now. barely notice it tough
jamesst20 said:
Why dont you want to rma? They send you a new device and you only send yours once your got the new one..
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Google themselves would happily do that but not j&r they wanted me to send and it and they told me they where also currently out of stock so that I would have to wait until they received some stock in.
I also didn't want to send it in as I have heard of others sending there's in as much as three times, mine only had a blown speaker. No screen lift no light bleed. I didn't want to take any chances
For the time being this has fixed my nexus and I'm a happy camper now, if it blows up again then I am sure replacements would become available
Ok guys I had a perfectly good Nexus 7. No screen lift or anything. Then one day I started a youtube video and my speaker decided it didn't want to handle the sound and blew. Very upsetting. Anyway it seems pretty easy to replace myself, already got a RMA from Asus but dont really wanna send it in. Problem is I can't find the OEM replacement speakers ANYWHERE! Does anyone know where to find some?
Sent from my Eclipsed'd DX2
I saw where someone on here modded Eee PC speakers into his device. Supposedly they were quieter than the N7 speakers, but it was interesting. I'm in the same boat as you, my speakers blew out of nowhere and now my sound is atrocious. I'm probably just gonna go ahead and RMA, though.
DroidMaster18 said:
Ok guys I had a perfectly good Nexus 7. No screen lift or anything. Then one day I started a youtube video and my speaker decided it didn't want to handle the sound and blew. Very upsetting. Anyway it seems pretty easy to replace myself, already got a RMA from Asus but dont really wanna send it in. Problem is I can't find the OEM replacement speakers ANYWHERE! Does anyone know where to find some?
Sent from my Eclipsed'd DX2
Click to expand...
Click to collapse
Repairing it yourself us always an option, but as far as replacement parts for the n7 I don't believe they are even available yet
Sent from my Rooted, LazyPanda, White "Destroy Mode" Evo
ThePerson98 said:
I saw where someone on here modded Eee PC speakers into his device. Supposedly they were quieter than the N7 speakers, but it was interesting. I'm in the same boat as you, my speakers blew out of nowhere and now my sound is atrocious. I'm probably just gonna go ahead and RMA, though.
Click to expand...
Click to collapse
You mean this one?
The biggest problem I had was ensuring that I had enough clearance to fit the speakers in. Most laptop and netbook speakers won't fit, so you need to take some measurements of the existing speakers before you decide on a set to install. The other problem you'll have is determining what kind of sound quality to expect from various speakers, since there's no specs posted for most laptop and netbook components like this. My first attempt with the Eee PC speakers only cost me about $5, but the end result left a lot to be desired, and they're not quite as good as the original speakers.
If you're comfortable working with small wires and understand some basic electronics, your best option would be to custom order some speakers from a components supplier like Digikey or Mouser Electronics. I did that a few days ago and will update the tutorial when I get them installed.
First post here, and it's a slightly negative one so apologies. I got my Z3C last Thursday, set it up over the weekend, and thought everything was great. Then I noticed that there was significant play when I put my headphones in - basically the headphone jack could wobble around. I have owned lots of different items with 3.5mm ports in and none have ever felt like this-when inserted it felt like the bottom of the jack was able to move around. To be fair the sound does not seem effected-no distortion etc.
So I packaged it up, thinking it was clearly defective, and sent it back to Clove, who to be fair had been good up until that point. They received it today and have emailed me to say that they have looked at three other Z3Cs and they are all the same.
I contacted Sony tonight and they say that there shouldn't be significant moment, but I wanted to check here- has anyone noticed significant movement from the headphone jack when plugged in? I am annoyed that I could well end up with a phone that I am not happy to keep, but that I would feel uncomfortable selling on as in my eyes it is faulty.
Thanks for any advice/experiences you can share.
Ross
https://www.youtube.com/watch?v=gT2urkUsSiM
Seriously though, mine is fine.
I hadn't noticed, so I plugged in my headphones, wiggled the connector and could see a tiny bit of movement. Plugged them into my Z1, and see the exact same amount of movement.
Non-issue, at least for me!
LadFromWales85 said:
I hadn't noticed, so I plugged in my headphones, wiggled the connector and could see a tiny bit of movement. Plugged them into my Z1, and see the exact same amount of movement.
Non-issue, at least for me!
Click to expand...
Click to collapse
I'm not talking about tiny movement- I have compared with a Note 3 and a Note 10.1, as well an IPad, and while there is very minor movement., the jack feels firmly held in place. This is not the case on the Z3C. I wish I had filmed the issue before sending it back, but didn't think there would be any issue with a refund as to me it was clearly not standard.
Ross_ntu said:
First post here, and it's a slightly negative one so apologies. I got my Z3C last Thursday, set it up over the weekend, and thought everything was great. Then I noticed that there was significant play when I put my headphones in - basically the headphone jack could wobble around. I have owned lots of different items with 3.5mm ports in and none have ever felt like this-when inserted it felt like the bottom of the jack was able to move around. To be fair the sound does not seem effected-no distortion etc.
So I packaged it up, thinking it was clearly defective, and sent it back to Clove, who to be fair had been good up until that point. They received it today and have emailed me to say that they have looked at three other Z3Cs and they are all the same.
I contacted Sony tonight and they say that there shouldn't be significant moment, but I wanted to check here- has anyone noticed significant movement from the headphone jack when plugged in? I am annoyed that I could well end up with a phone that I am not happy to keep, but that I would feel uncomfortable selling on as in my eyes it is faulty.
Thanks for any advice/experiences you can share.
Ross
Click to expand...
Click to collapse
Well, I didn't notice any movement in my Z3c until after a couple of weeks my music kept pausing. Upon further inspection it seems that any movement in the headphone jack causes my Z3c to connect/disconnect the headphones. Today, over a matter of minutes, this degraded and my headphones are now unusable as the slightest movement causes my headphones to connect/disconnect. I'm really not happy with this and expect a phone to be built to last more than two weeks.
Film it, want to compare
Sent from my D5803 using XDA Free mobile app
Ross_ntu said:
First post here, and it's a slightly negative one so apologies. I got my Z3C last Thursday, set it up over the weekend, and thought everything was great. Then I noticed that there was significant play when I put my headphones in - basically the headphone jack could wobble around. I have owned lots of different items with 3.5mm ports in and none have ever felt like this-when inserted it felt like the bottom of the jack was able to move around. To be fair the sound does not seem effected-no distortion etc.
So I packaged it up, thinking it was clearly defective, and sent it back to Clove, who to be fair had been good up until that point. They received it today and have emailed me to say that they have looked at three other Z3Cs and they are all the same.
I contacted Sony tonight and they say that there shouldn't be significant moment, but I wanted to check here- has anyone noticed significant movement from the headphone jack when plugged in? I am annoyed that I could well end up with a phone that I am not happy to keep, but that I would feel uncomfortable selling on as in my eyes it is faulty.
Thanks for any advice/experiences you can share.
Ross
Click to expand...
Click to collapse
Mine moves also back-forth, left-right while on my iPhone it is solid. But I don't see your issue, if it's a defect (and not by design) then you have a two years warranty
Why send it back now? As long as the sound is good?
I've notice a tiny play in mine too but I believe that its cuz the waterproof. There is a plastic stuff inside and that make move the eraphone jacks
I can confirm the slight movement on my Z3C's headphone jack too. And yes, there's some sort of plastic jacket inside the jack, this what makes the headphone plug wobble. It's a non-issue, pretty sure it's part of the waterproofing design.
difto said:
if it's a defect (and not by design) then you have a two years warranty
Click to expand...
Click to collapse
But what if I've rooted it already?
I checked a z3c, z3 and a z2 at a store today, z3c has the most play of them all, z2 is the most stable. Really that is the only part of the z3/z3c that feels cheap and badly made.
This is part of the "waterproofing design", but i suspect that it is a faulty design and this gap is actually responsible for the many water damaged z3c phones. People report that they just submerged it for a minute or two in fresh water (under a tap, or it fell in a toilet... lol) and the screen died for all of them, the phone continued working but the screen was dead.
djeley said:
Well, I didn't notice any movement in my Z3c until after a couple of weeks my music kept pausing. Upon further inspection it seems that any movement in the headphone jack causes my Z3c to connect/disconnect the headphones. Today, over a matter of minutes, this degraded and my headphones are now unusable as the slightest movement causes my headphones to connect/disconnect. I'm really not happy with this and expect a phone to be built to last more than two weeks.
Click to expand...
Click to collapse
Today when I started to cycle from university towards home my music kept pausing. First i thought someone else was using my spotify and I put my phone to airplane mode but it kept happening and I noticed this same movement. When it tilts from back towards front music pauses and now it is also unusable just as above text states. Has anyone contacted their services about warranty? I would like to know what have they answered. I usually listen music from an hour to two per day so obviously this is an issue for me.
EDIT: So i went to the service and they said that headphone jack can be broken in two if it is targeted at with too much power. And if this is the case warranty will not recover it so it is fixable but customer will pay. In any other case warranty should cover it. They their service would take two weeks..
NakedGun said:
Today when I started to cycle from university towards home my music kept pausing. First i thought someone else was using my spotify and I put my phone to airplane mode but it kept happening and I noticed this same movement. When it tilts from back towards front music pauses and now it is also unusable just as above text states. Has anyone contacted their services about warranty? I would like to know what have they answered. I usually listen music from an hour to two per day so obviously this is an issue for me.
EDIT: So i went to the service and they said that headphone jack can be broken in two if it is targeted at with too much power. And if this is the case warranty will not recover it so it is fixable but customer will pay. In any other case warranty should cover it. They their service would take two weeks..
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I have the exact problem. I just sent it in for warranty repair. They said they will check if it's user damage and move on from there.
c19932 said:
I have the exact problem. I just sent it in for warranty repair. They said they will check if it's user damage and move on from there.
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Same happened to me, but as my phone already fell twice and I have signs of it on its back, I won't get any repair under warranty... I guess it's because of the plastic around... There's no sign of damage around it, but when I move the jack music stops suddenly. That's bad
I had the exact same error of a loose jack then music pausing. Then the headphones weren't picked up at all. sent it to sony, they fixed it all fine. No problems
I have the exact same problem, and I see it as a problem since the music doesn't work properly for the second time since I got the phone.
The first time, I sent the phone to the after sale service and it was repaired within the warranty limits, it was three months ago. Now, the problem occurs again and I'm a bit disappointed. If I can't use my phone for three weeks every two or three months, what's the point of getting a flagship phone from Sony ?
I am also having the same problem.
Thought I was lucky not having a cracked glass back/screen so far...alas
I believe they also reset your phone during this process? Does the backup save and restore everything?
I have/had the same problem until it stopped working completely. Sent it to Sony today morning they told me on chat that the repair will take 5-7 days...
toshin9 said:
I am also having the same problem.
Thought I was lucky not having a cracked glass back/screen so far...alas
I believe they also reset your phone during this process? Does the backup save and restore everything?
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Well you should factory reset your phone anyway, before you are sending it for repair. That's the first thing to do when you have any problems with your phone...
The back up saves all messages, phone calls, phonebook, apps settings etc. so yeah, everything I would say...
Same here... I'll return the phone next week to the retailer. Let's see what they'll say.
So, after my headphone jack got broken and I sent it for repair, (which only took less than 1 week btw) the phone is not waterproof Anyway I can listen to music again
EDIT: I am an idiot, was testing it with opened flap lol, the phone is actually waterproof