Atrix Black Screen - Atrix 4G General

So Im a proud owner and enthusiast for the Atrix 4G (original only I cant stand any of the others released they did it best first time around). Ive had this phone with some minor problems for over a year. For a while the phone would randomly reboot in my pocket so long as it wasnt doing anything. If I were playing music on the device it wouldnt reboot but the second I stopped the music, put it in my pocket, and pulled it out it would be powered off. I reset the phone to factory (I had a flashed rooted rom on the device) and the problem stopped.
Now about 3-4 months later I made a phone call put the phone in my pocket to pull it out with a black screen. Now I thought the phone just died was all so I went in and plugged it in to the factory wall charger and to my surprise the LED came on and the phone chirped that it was charging. So it was actually still powered on. I tried looking at the screen from all angles and shined a light on it but there is no picture to be found anywhere. Otherwise the rest of the device (to the best of my knowledge) is still working properly. I could confirm this by my alarm going off in the morning and my in-ability to turn the alarm off due to a black screen.
Also ive pulled the battery, allowed the device to die, and have tried several chargers and other batteries I have so its not a battery or power issue. The screen also remains black on boot, you know the device is powered on once it boots into the OS and chirps that it has service.
Ive dis-assembled the phone to check all the cables in hopes that it would be a simple fix such as a loose cable however everything was double and triple confirmed to be plugged in and locked in place.
I had allowed the phone to die and waited a day or so with the battery pulled out once it had died and then plugged it in and allowed it to charge before powering it on for 30 minutes still to no avail. Ive even tried hard-naving to factory reset and still have had no luck.

I would like to purchase your dead phone for parts.
Sent from THE most powerful smartphone in the world!

To me, it sounds like you have a broken LCD screen.
Atrix 4G replacement LCD on ebay
(Note... that is simply the first link I saw on ebay. Do your research before buying anything, I barely even read it.)

Related

WIZ don`t power up

I though my battery died so I bought new one, but it doesn`t respond also.
On friday there was problem with display and device automaticaly restarted
I opened it and something like this is not connected anywhere. I can`t see anything in service manual like that. Do you know what is it and where it suppose to be connected ?
That's a holder for the stylus.
There's a small screw that goes through it when it's in place and it holds the stylus from falling. It's very easy to place it back!
xusso said:
That's a holder for the stylus.
There's a small screw that goes through it when it's in place and it holds the stylus from falling. It's very easy to place it back!
Click to expand...
Click to collapse
Ok, thanks, so it`s not for battery so my wizard is dead definitely
It may not be your battery!
I had my wizard die in much the same manner as your's. I thought it was a gonner until I ran across a site somewhere with a whole group of people with the same problem with their wizard. I'm only guessing, but I think you let your battery run very low and the device shut down, which is alright, until you consider that it cannot charge without the operating system (Windows)
up and running! I had to cut the mini end of a usb to mini usb cable, strip the black and red wires and hold the black to the negative pole of the battery and the red to the positive pole while it was plugged into the usb port on the desktop computer for about 20-30 seconds. Then replaced the battery in the phone, booted windows and recharged with the home charger. It worked great, but now I carry a fully charged battery with me, in case it happens again and I,m out somewhere where I can't jump start the battery with the cable trick. I think this method is also mentioned somwhere on this site. Good luck and let me know if it works.......
Oh. I also though it is the problem with charging, but the night before my battery was fully loaded and in the morning the phone died without possibility to boot up. two days later I`ve buy the new battery and put into the Wiz...nothing.
I asked salesmen if it`s possible that the new battery is charged under possibility of the phone, but he said it`s definitely not. So I suspect that something happened to the hardware.
I`ve tried connecting USB directly to the battery also, before I buing new one, but it also didn`t worked for me.
Before it completely died there was several hangups on today screen and once even on the booting splash screen, with the strange situation where the radio ROM was not displayed at all :/ ??
After this several reboot sesions it has not started again.
I didn't catch the whole story from the beginning, but did you drop the Wiz? I dropped mine, and I am going through the same exact thing with the Radio not showing up. Mine only gets to the first splash screen, and enters an endless reboot loop.
If we can find a solution to this problem, I'd DEFINITELY love it. Until then, I'll still be sad.
esselite said:
Oh. I also though it is the problem with charging, but the night before my battery was fully loaded and in the morning the phone died without possibility to boot up. two days later I`ve buy the new battery and put into the Wiz...nothing.
I asked salesmen if it`s possible that the new battery is charged under possibility of the phone, but he said it`s definitely not. So I suspect that something happened to the hardware.
I`ve tried connecting USB directly to the battery also, before I buing new one, but it also didn`t worked for me.
Before it completely died there was several hangups on today screen and once even on the booting splash screen, with the strange situation where the radio ROM was not displayed at all :/ ??
After this several reboot sesions it has not started again.
Click to expand...
Click to collapse
Hi there,
As you can see I'm very new to this forum but I too have just come across this problem this morning.
My battery was fully charged yesterday and I had my alarm set to wake me up this morning but it did not go off. I checked and it was all set ok so I did a soft reboot. It hasn't come on since. A took out the battery for a while and it managed to boot up to the WM6 screen but then switched off.
Now it seems the device doesnt even switch on
IPL/SPL 2.22.002 (I think from memory)
OS 6.0xxx
Running the TNT rom not sure what version (was ebayed)
Have you plugged it in through the wall, and not the PC? Somehow mine came back to life this morning, all I did was plug it into the wall AC power WITHOUT a SIM card, and it booted like normal first try.
Madlew said:
Hi there,
As you can see I'm very new to this forum but I too have just come across this problem this morning.
My battery was fully charged yesterday and I had my alarm set to wake me up this morning but it did not go off. I checked and it was all set ok so I did a soft reboot. It hasn't come on since. A took out the battery for a while and it managed to boot up to the WM6 screen but then switched off.
Now it seems the device doesnt even switch on
IPL/SPL 2.22.002 (I think from memory)
OS 6.0xxx
Running the TNT rom not sure what version (was ebayed)
Click to expand...
Click to collapse

Let Andriod die now have a paper wheight

ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Im guessing you cant run bootloader?
Maybe this is a warrenty jobby
If you know someone with another HD2, Try swapping the battery.
chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
does it enter in bootloader mode?
retry flashing wm rom+radio
chrisizzle492 said:
i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
Click to expand...
Click to collapse
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
shufflez said:
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
Click to expand...
Click to collapse
i have restarted many times.
i use the wall charger.
but why would the phone boot but not turn on the screen or have the mic work?
remove your sd card and the battery. you may have to hit the rest button on the back after you plug the battery back in as well, but as long as you have the sd card out it should come back on. try plugging the phone into a charger and then remove the battery as well sometimes it'll wake it up so to speak. it's just a matter of playing with it. mine did the exact same thing and i freaked out for a little bit.
now if after all this it doesn't work and you've played with it for a while then yeah, best of luck to you =\. but whatever you do in playing with the battery and the charger, keep the sd card out until you can boot into winmo.
EDIT: never mind, i thought the phone wasn't booting. i misunderstood, but i went back and reread the original post. try reflashing your rom if you're in winmo and experiencing those issues. or take the sd card out and reboot.
i would suggest making an backup, as your phone turns on you should be able to estaplish a remote-connection with some (3rd-party-)software and do a hardreset.
if this wont work i would recommend setting it back to factory default (revert hspl if you have one and install stock rom) and send it in for warranty.
seems to be some major problem...
All this steps should be possible without screen turning on (working touchscreen may be needed for backup, but flashing doent need screen input)
if drive-mode is default for your usb connection and holding you from flashing you can do a hardreset and afterwards active sync will be default again and you can establish an active sync connection and flash
check if any of the pins that contact the battery are bended or broken, try to avoid removing the battery when you have to reset your hd2 because the pins are fragile
similar thing happened to me just last night!
I tried the jmz dual boot last night and I was nearly out of battery. I didnt look at any instructions I just installed it and restarted the phone to check out the new toy. it finally got done loading I chose android right away and I was walking towards the bedroom. when I went to see if android had fully booted and plug in the phone I had nothing! It was off. I decided that the battery must have died so I tried to turn it on and all that happened was the tmobile flash screen came up for a second and then it went right off, I got so desperate that I was going to do a hard reset but that wouldnt even work! the boot loader screen would just shut right off. I was suggested to try another battery we had at the house and bang it fired right up I took a wiff of my other battery and I dont know what happened but I think I let the magic smoke out cuz it is fried!
chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
hello friend...i have a problem similar to this. basically when my phone is in android which i use alot if it dies in android, when i reboot it it will turn on for about a second to see my splash screen then turn itself off (the battery is obviously flat). so i plug my charger in and it stays on now but doesnt indicate charging....i boot it into windows mobile and the batt just stays at 0% but its still working. however once i unplug it it will die.....its like the battery is not in the phone. luckily i have two batteries and a dock which charges batteries, so i replaced the battery and everything works fine. once the battery that died in android was fully charged i tried it again and it was fine.................im guesing the moral to this story is dont let your phone die in android mode
I do notice my HD2 runs hotter while in android than while it runs in Windows.
I am not sure if that's an issue to this, which is why I never mentioned about it being hotter. Although my HD2 is noticeable hotter, it never gets to a point that I think I should unplug the USB due to overheating concern...
Just a few inputs from passed experience
I use TMOUS Stock 2.13.531.1 WWE ROM
2.12.50.2_2 radio (not stock)
k going to tmobile today to see if they have any extra batteries i can try.
then ill update
i went to tmobile. and while i was there i noticed the screen was turning on but very dim without backlight (barely noticable). but the rep helping me did not notice and i let it stay that way because tmobile is sending me a new refurbished phone as long as i send the old one (and the rep was totally cool he uses xda also and said they wont check my software and if they do they wont ask for the phone back). he also let me get insurance in case this happens again, instead i will just say its lost. so i basically killed 2 birds with one stone

[Q] Mytouch 4g died in sleep?

So, this phone was working without any problems but then my wife turned it off and left it in the drawer for about 3 weeks when she went overseas. When she got back and tried to turn it on it wont turn on. We figured it might have drained the battery so we plugged it in but now its not charging either! When I unplugged and plugged in, the LED blinked orange once but now it wont even do that either, no power, no LED, not charging either. I have tired everything, left it disconnected, battery out for an hour, then put it together and tried to charge, still nothing.
Any ideas? It is already out of warranty so talking to T-Mobile is out of question.
Nothing has been done to it, it is physically fine, it was just off for a long period and not it just wont respond.
Edit: Fixed it! I don't know what, I was almost giving up, but I took the battery out and blew hard on the battery contacts in the phone and in the charging port then plugged everything in and put it back on charger, orange light started to blink and then went solid and now its charging. I just turned it on. This phone is dodgy, no other phone hard bricks like this if you leave it off.
Some phones don't function with completely discharged battery. Actually, most of newer phones. You need to leave the battery inside and the phone connected to charger for some time, till the charging light shows up. MT4G is very far from being "dodgy", doesn't differ from many other phones that behave the same, and you were nowhere near "hard brick".
Good luck in powering up Motorola Defy with completely discharged battery.
Recoverable problem
syl0n said:
So, this phone was working without any problems but then my wife turned it off and left it in the drawer for about 3 weeks when she went overseas. When she got back and tried to turn it on it wont turn on. We figured it might have drained the battery so we plugged it in but now its not charging either! When I unplugged and plugged in, the LED blinked orange once but now it wont even do that either, no power, no LED, not charging either. I have tired everything, left it disconnected, battery out for an hour, then put it together and tried to charge, still nothing.
Any ideas? It is already out of warranty so talking to T-Mobile is out of question.
Nothing has been done to it, it is physically fine, it was just off for a long period and not it just wont respond.
Edit: Fixed it! I don't know what, I was almost giving up, but I took the battery out and blew hard on the battery contacts in the phone and in the charging port then plugged everything in and put it back on charger, orange light started to blink and then went solid and now its charging. I just turned it on. This phone is dodgy, no other phone hard bricks like this if you leave it off.
Click to expand...
Click to collapse
Had a similar problem. Phone died while using it then wouldn't light up when plugged in. Left it plugged in for half an hour wouldn't seem to charge via wall or car charger. Tried doing a hard reset with/without the battery & plugged in/not plugged in in various combinations. Got nuthin. Drove around for hours looking for a replacement or open T-Mobile place, until it got too late and I went home. Live chat with T-mobile rep was a waste of time. Plugged it in the wall and left it, as this once brought back a G2 battery that I thought was cold dead. Five hours later it was lit up and charging, showing 40% charge on the battery indicator app once I turned it back on. "HTC Sense" crashed immediately on boot then recovered. Seems to be fine so far.
- Suggestion; plug it in and leave it overnight if it seems cold dead and doesn't appear to be charging. It seems to need to hit some critical threshold before it will work again (as indicated by previous poster). Also pick up a couple spares off amazon or newegg if you don't have a second phone available.

[Q] Fixed (not blinking) red light after changing battery

Hi everyone,
a friend of mine's Nexus 4 has this strange behavior.
It went into water for about 1 second: unfortunately, she was working far from home and needed to keep the phone on for working reasons, I know and told her that the best would have been to switch it off and put in a bag of rice.
In any case, after few minutes where she was not able to listen to the people speaking, and the same on the other side (she was not listened), she kept the phone in a pocket and under the sun, and suddenly everything went fine: probably some water in the audio jack made the phone think the earplugs were plugged, and then this was fixed.
In the rest of the day everything was working, and we thought that, thanks to the hot day and the phone under the sun, the humidity has dried up.
At night when she came back home, she switched the phone off and put in the rice for the night.
The day after, she tried to switch the phone on, and nothing happend.
Screen black, no signals.
After reading something on the internet, she plugged the charger, and kept power+volume down buttons pushed: after some time, the red light appears, just one fast blink and then dark again.
So, we ordered a replacement battery (I have already substituted a Nexus 4 battery of another friend of mine), which arrived yesterday. I proceeded with the substitution, everything went fine (and I noticed that the internal water detectors are still perfect white, only the one in the sim tray is pink), but when I plugged the usb charger, again nothing happened. This time, holding power+volume down made the red light appear and stay solid, no blinking, no disappearing, until I unplug the phone, at that moment it disappears.
I let her charge the phone for the whole night, but still the same issue this morning.
What can the problem be?
It sounds strange to me that at first the phone worked and then it stopped at the first switch off (and I think that she powered off and on the phone right after the incident, and was still working) :-\
And I'm not able to understand the red light behavior...can someone help please?
Many many thanks :-[

[Q] LG G2 D800 Help needed. possibly bricked. yes really..bricked

So yesterday my phone worked great. I work outside for the most part. It rained its ass off. Phone did not get wet that im aware of. no water drops or anything on it. Had it inside my waterproof jacket. This was early morning..10am or so. I get home from work around 7pm. Phone still works. battery is getting very low though. At 8pm phone reboots..which it randomly does sometimes. I set it down, come back to it awhile later and realize it never came back on. Figured the battery was completely drained past 5%. plugged it into stock charger (not stock cable though but a highend cable still). Phone wouldnt boot up or power on or even show any signs of life. Tried other cables, charges, USB ports on computer, even car charger. Nothing. Set it on charge over night. Still not even a LED blink. Set it on car charger all day while at work. Not even a blink. I took it apart (taken many phones apart in my time haha) disconnected battery and plugged it in...nothing. tried power/volume down, power/volume up, all 3 buttons. held all button combos for over a minute. Still nothing at all. I have a new battery on order that I can slap in there and see if the battery is just completely shot but does anyone else have any ideas on what i can do to get it up and running again? Already had to buy a new phone G3! because i HAVe to have one for work. So i want to get this one working again so i have a backup in case this ever happens again.
Thanks for any and all help
Have you tried to enter download mode?
souldreamer2014 said:
Have you tried to enter download mode?
Click to expand...
Click to collapse
tried to enter download mode, recovery mode, every mode i know of. with no luck.
and forgot to mention. when plugged into computer the computer does not notice anything has been plugged in at all. no sound at all. nothing under device manager
well i got the new battery in. didnt work. still no power at all. anyone else know of something i can try? i know the screen isnt dead because it would still give out sound when turned on or vibrate. but that doesnt happen either. is there some other thing i could test? how would i test the motherboard? power button?
This sounds like exactly what happened to my phone about two weeks ago. Phone was randomly rebooting one morning in strange intervals. Once or twice an hour at first, then more often as the day progressed. By the end of the day the phone wouldn't even turn on anymore. I had thought it was the battery as well but after bringing in to an electronics repair shop, it was diagnosed as a bad motherboard and the guy quoted me $130 to replace it. Considering you can buy the D800 off contract brand new for about $220 off the internet, I declined. I'm still really upset about it. I had already had it replaced by AT&T while it was under warranty. However, now my warranty has expired. I really liked the phone overall but now I'm not so sure I trust LG's hardware.
I'm using my brother's old iphone 4 now and it drives me flippin' crazy. I want to get a new phone as soon as possible but I don't know what to get. I'm so torn on the whole issue. Was thinking about the S6 but I've had bad luck with samsung in the past as well. I'd get a newer iphone but ios is so lame compared to Android. I hope you find a better solution than I did. :crying:
Download mode and rom flash?
Sent from my GT-I9190 using XDA Free mobile app

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