I have an O2 XDA mini S.
I have spent about 12 hours trying to configure it, and am having a complete nightmare. Am completly stuck and hoping someone can help me.
I have put in all the settings on the XDA and told it to sync with our exchange server. The device connects and you can see it syncronising eg Calander 6/6, emails 60/60.
So it all looks like it is working I then go into my outlook email folder on the device and all my folders are there but they're all empty. I have altered the syncronisation options so it syncronise all my folders for the last 3 days, but still nothing.
Strangely if I create a calander appointment on the XDA it does get syncronised back to the calendar on the exchange server. The same if I send an e-mail, the e-mail does get sent and ends up on my exchange servers sent items.
So basically anything created on the XDA gets synced back to the exchange server, but anything created on the exchange server does not get synced across to the XDA. Even though when you connect it looks like it does.
We are using Exchange 2003 SP2, and ActiveSync Version 4.1.
Any help would be very much appreciated as we have bought 5 of these XDA's for all the top brass at my company and they are breathing down my neck asking when they are going to be set up.
Hi,
I'm sure you have already checked, but are the folders set to synchronise within Outlook on the device.
Menu/Tools/Manage Folders and put a cross in the appropriate boxes.
Apologies if you had already done this.
Regards,
White.
Thanks for the reply and yes I have already done that.
To clarify some of my earlier statements I am trying to do this wirelessly using GPRS, but to rule out any firewall problems (we use ISA 2004), I have plugged the device into my PC using a USB connection I have then changed the server address to the local address and the same thing happens.
The only slightly odd thing I'm doing is using an HTTP connection as I can't get the certificates to be accepted on the device for an HTTPS connection.
Duplicate post deleted,
Sorry.
Regards,
White.
Try this link
http://www.msexchange.org/tutorials...ng-Part1-Microsoft-DirectPush-technology.html
for me it works fine so I will try to help... but lets try the link first.
Have checked through our configuration with regard to the above link and everything is fine.
I just don't understand as the XDA appears to connect okay, and seem to be uploading from the server, it can also send things back to the server. It just doesn't actually recive anything.
It's so frustrating eg it will say reciving 0/61 e-mails it will then go to 61/61, eg like it has dowloaded them, but when you look nothing is there. It must be talking to the server though as it knows how many e-mails there are.
Not much help here..............
..............but I gave up with our exchange server !! 8-(
I, too, couldn't get past the certificate error.
Really pi**es me off !! Yet I can lie in bed @ home and VPN onto the server desktop via my XDA and my home WiFi switch/router and read my emails via the server's IE via the company intranet.....<shrug>
I HATE MS sooooooooooooooooo much !!
Enough redundant posting already !!
I agree
I agree it's crazy about the certificates, it's just bizarre that it doesn't give you the option to accept the certificate anyway. As I'm stuck with using HTTP now which is obviously not very secure. Well I would be stuck using HTTP if I could get it to work, but as posted before it just doesn't.
So stuck with dowloading my e-mails using IMAP, and syncing my calandar using a usb cable, which is not ideal.
Anyway once again any insight or help would be great.
http://support.microsoft.com/kb/817379/en-us
Method 2 is what I've had to do to my exchange server to get anything working.
Thanks
Have already made the changes discussed in the article, as before I did that it was erroring out, now it appears to dowload the e-mails but nothing happens.
Thanks for the tip!
I needed this info!
Further info............
....................O2 have told me via dataservices support there is a problem with self-certification - This has come from Microsoft who have said there is an issue.
O2 and MS are working on a fix but no timeframe as yet - a number of users have reported the issue.
Third party certificates are OK apparently - I have tracked down a free source - www.cacert.org but whilst i have got a personal email certificate for my PC I can't get throught the documentation to obtain a certificate for the Exchange server at work. This is because, I think, we don't have a domain that's linked to it - we just VPN to an IP address......if anyone can help work out how to submit a valid certificate request, I'd be very grateful
Further info............
....................O2 have told me via dataservices support there is a problem with self-certification - This has come from Microsoft who have said there is an issue.
o2 and MS are working on a fix but no timeframe as yet - a number of users have reported the issue.
Third party certificates are OK apparently - I have tracked down a free source - www.cacert.org but whilst i have got a personal email certificate for my PC I can't get throught the documentation to obtain a certificate for the Exchange server at work. This is because, I think, we don't have a domain that's linked to it - we just VPN to an IP address......if anyone can help work out how to submit a valid certificate request, I'd be very grateful
so you are unable to set up the sync between your O2 and the exchange server? or you cant get the HTTPS to work at all?
my colleague is using a QTEK9100 and he managed to get the push mail to work. the sync with exchange server seems to be working. he couldnt get it work before this because exchange server need to have HTTPS enable, so we endup getting a digital cert from a vendor.
so now he is happily getting email push to his qtek. and sync works fine as well. i am yet to get my unit so i cant say much about the setting need to be done but there must be something missing here.
Hi.
I have Exchange 2k3 SP2 using my own certificates, an XDA Mini and XDA Exec with O2 GPRS all using push email fine. No issues with O2, Exchange, Microsoft or anything - it just works!
The only thing I did need to do on the XDA's was to import a copy of my Certificate Servers root certificate.
Have been using this with Exchange push for a couple of weeks and before then used the same setup with XDA IIi's using Exchange Activesync.
Merlin
Hi.
I have Exchange 2k3 SP2 using my own certificates, an XDA Mini and XDA Exec with O2 GPRS all using push email fine. No issues with O2, Exchange, Microsoft or anything - it just works!
The only thing I did need to do on the XDA's was to import a copy of my Certificate Servers root certificate.
Have been using this with Exchange push for a couple of weeks and before then used the same setup with XDA IIi's using Exchange Activesync.
Merlin
Lucky You, RB............
.............I, too have imported the server certificate but neither I nor O2 could get it to install on mine or their machines.....that's when they told me about the issue..................
It's a valid certificate cos our server works as it should !
The real crazy thing is, I can VPN to our server using my XDA via my home WiFi router, see the server desktop via mstsc and open my exchange mailbox using the company intranet in IE - all on my XDA in my bed !!!
Security ?!!? Pah!!!!
Hi
Which certificate have you imported, the certificate on the exchange server or the ROOT certificate from your Cert Server?
You need the ROOT CERTIFICATE not the Exchange Web Server certificate
Merlin
We're running...........
........SBS 2003 SP2 with Exchange Server
The certificate is the only one we have for the server as a whole.............
If you click on the certificate and look at the certification path tag, what does it say...(Can you post a screen shot of it?)
I recently tried to install Sprint Mobile Email on my Mogul to have it push email from my desktop Outlook program like the old Business Connection software did. I installed the desktop client and got it set up but when I try to register the device itself, it gives me an error. "Error S7122: Cannot connect to the server. Please check your connection and try again."
Anybody got a clue how to fix this? I can tell you that after 7 hours (yes, 7 hours) on the phone with 6 different people on 2 days, Sprint has no clue at all.
AdamLeonard said:
I recently tried to install Sprint Mobile Email on my Mogul to have it push email from my desktop Outlook program like the old Business Connection software did. I installed the desktop client and got it set up but when I try to register the device itself, it gives me an error. "Error S7122: Cannot connect to the server. Please check your connection and try again."
Anybody got a clue how to fix this? I can tell you that after 7 hours (yes, 7 hours) on the phone with 6 different people on 2 days, Sprint has no clue at all.[/QUOTE
Are you trying to get your business email from your outlook or are you just trying to get emails from other accounts pushed onto your phone like hotmail does?
Click to expand...
Click to collapse
I'm trying to push email from my home computer's Outlook application which is hooked up to a POP3 account. I used to be able to do this with Sprint's Business Connection which has a desktop client that interacts with Outlook to push email to the Mogul.
This is the way the new Sprint Mobile Email client is supposed to work too but it doesn't.
I just set up the Mobile email settings on my Mogul to access my POP3 directly and it worked smoothly. No desktop app, no funny settings. Configred my POP and SMTP servers and it was done. Created an account called POP in poutlook and it pushes from my webmail server just fine.
One thing I do have on my desktop Outlook is to leave a copy of the mail on the server so it doesn't pull it before Sprint pushes.
Morning - looks like I am one of the few in the Uk to have got my Nexus - arrived yesterday morning complete with engraving on the back.
As an aside the DHL tracking on the web still shows as only "shipment details received"!
The reason for my post is getting email from my Exchange server - it all works fine with my iPhone and Hero, but when ever I try to connect with the Nexus I keep getting "Setup could not finish - Unable to open connection to the server"
I have tried Touchdown and it is also upable to get the activesync profile from my server! gets a Error 500:
Is there something simple I am missing? I am able to browse the wen and get my gmail on the device but no exchange!
Any help would be great
Thanks
John
I have been able to use both the Android mail connection & Touchdown to connect to my hosted Exchange server (2007) using SSL, I guess as you have connected from other devices you must know the settings of the server.
Are you connecting via Wifi or 3G ?
Shouldn't make a difference, but which carrier are you on & did you get the 3G correct ?
Can you connect to the server on OWA via the browser ?
Good luck
Working fine for me, have you tried playing around with the settings? E.g. mine doesn't work unless I've checked the SLL box (but not the accept SLL certificates box), and make sure you precede the username with domain\
tried on both 3g and wifi - both no joy
just been looking for roadsync on the market and I don't appear to have any paid apps either...
been using an O2 sim just putting my orange sim to see if it makes a difference but doubt it will as wifi doesn't work...
stumpted!
I originally had a problem connecting with the native activesync with a similar error, however touchdown worked fine. I would try touchdown quick config and see if it can figure it out. You also might need to look at the certificate options under touchdown. Forcing that might help.
I have tried again with Touchdown - and managed to capture these results from the log:
I have reset my hero and reconnected to my exchange server and it connects fine...
I have called HTC to arrange a hardware replacement but the guy on the phone didn't seem to know what he was doing.
Checking Certificate...
Checking ActiveSync with SSL...
ActiveSync location returned HTTP code 500 : ( The request was rejected by the HTTP filter. Contact the server administrator. )
ActiveSync Version :ActiveSync ERROR :500
Trying activesync protocol 121...
ActiveSync provisioning returns HTTP:400
Error provisioning ActiveSync: Policy status is 0
Trying activesync protocol 2.5...
ActiveSync provisioning returns HTTP:200
ActiveSync provisioning success
The following policies have been requested :
- Allow Simple password
Refreshing AS folders
Error refreshing folders
Socket is not connected:Exception performing request
ActiveSync version check returned negative, but still trying for 12.1
Checking 2007 with SSL...
attr value delimiter missing! (position:START_TAG <HTML dir='null'>@2:11 in [email protected]) for operation: Subscribe-> Error renewing a subscription
Socket is not connected for operation: Subscribe-> Error renewing a subscription
Checking 2003 with SSL...
Checking 2003 without SSL...
Socket is not connected:Exception performing request
Would welcome any help from someone wiser than me
Cheers
John
How did you capture the log from Touchdown?
I'm using Touchdown here as well and have no issues to speak of. From what it looks like it might be something server-side?
Quick connect in touchdown captures the log as it tries to connect.
I agree it all points towards a server issue, but what is different between the nexus and the hero? I have reset my hero and reconnected with the standard android active sync connnector and it works fine. I use a neuxs with the exact same settings on either touchdown or the android connector and it fails!
It is driving me mad - I have synced my outlook contacts with my gmail account so I at least have numbers etc. but without email this phone is going to end up on ebay real fast
John
Not sure, but have you set the simple password in Touchdown? It looks like that is a required policy and if touchdown doesn't report back that it is set you won't be able to configure.
because the hero doesn't support the simple pin I got my exchange admin to remove this requirement for me
An even bigger thing for me was the lack of Exchange Calendar Sync on the N1. Seems a terrible omission when the Droid/Milestone supports it without trouble.
Hi all,
I've got a problem with my friend new galaxy s with the email exchange.
I'm trying to configure his clompany email exchange on the phone always give me unable to connect.
Hope u can help me with that issue
Regards
Sent from my Nexus One using XDA App
You sure his company exchange all set up ok? Make sure you are using SSL and that SSL certificates are installed correctly on the server. The sever to connect to is the same as your OWA server minus the https:// like mine for example is owa.domain.com
Mail Exchange
Hi,
had the same issue on my Galaxy running on Froyo JP6 with Exchange 2010 SP1.
It was a problem with security certificates. Fixed it by exchanging the email.apk.
Google for: laur.ie Fixing Android 2.2 Sync after Upgrading to Exchange 2010 SP1
(as I am not yet allowed to post external links)
Best regards
markus
An issue I had that confused me for ages with the exchange account was that I had forgotten to use my Exchange windows username to login, which was different to my email address alias.
So used to logging in everywhere with email addresses these days.
Hi,
Is he using an Internet access APN or an internal company one(with no access to internet). If this is the case first try to conect using the internet APN and after you get no resposne from the server try with the Intranet APN. It should work. This was the problem in my case.
BR,
Mircea
Hi.
I've just gotten the GT and having problems trying to connect to my office exchange account.
I just kept gettung the error 'unable to connect server'.
I've read on some website that theres a bug in the exchange of certs between exchange 2007 and android 2.2. Does anybody has a solution to this? I've tried using TouchDown to connect to the same account and it works so the problem has to be with the native email client.
I brought this GT mostly for work purposes and without a email client, tge GT is pretty useless. Am i'm screwed?
Sent from my GT-P1000 using XDA App
I seem to recall a setting where you can force the Tab to retrieve the certificate. I had to do this to make it work. I can not remember exactly where the option is listed though.