My A500 heading to Temple, TX... Update!!! - Acer Iconia A500

Just shipped my ICS 4.+ powered A500 to Acer's repair center in Temple TX
Man did the ICS update kill my enjoyment with the SOD bug, and a few others. After 3 chat session with Acer support, their solution to my problems is ship it to them, and they will downgrade it to Honeycomb 3.+
I should get it back in 2 weeks, and I hope it comes back to me scratch/dent free

I had an issue with my internal storage and I had to also send mine to Temple. I would have dropped it off to the center had I lived there, but I live in Dallas.... . Took me about a week to get them to understand what was wrong with it. I was told 7-10 days from the time they get it, which was 5 days ago. We shall see.

Yeah, I hear you. I hope they figure out what is wrong with the ICS update on its own, and issue a fix for the rest of the A500 owners that are experiencing some of the headaches.

Quick question.. I think my a500 screen has some loose connection n flickers to give bluish screen. When I put some pressure in the corners it gets fixed.
Raised display issues to Acer support but no response at all. Would mine also need to be shipped to temple, tx ?
Sent from my A500 using xda app-developers app

If this is a bug from software/hardware. then yes. If it was dropped/etc, then no. Also, you only have a 1 year manufactures warranty, so do wait to long depending when you got you tab.
I used chat support, and they were great for me.
http://acer.custhelp.com/app/chat/chat_launch/
Good luck :good:

Well, after 6 days of them having the tab, they are shipping it back. Im getting it today via FedEx Ground. So they are pretty quick, a day faster than the soonest day they gave for the estimated time frame.

mvan4310 said:
Well, after 6 days of them having the tab, they are shipping it back. Im getting it today via FedEx Ground. So they are pretty quick, a day faster than the soonest day they gave for the estimated time frame.
Click to expand...
Click to collapse
Let us know if they fix the sod.

shaun298 said:
Let us know if they fix the sod.
Click to expand...
Click to collapse
Make take 2 of us that want to know.

Well, they received my a500 on Monday, but gave a me a broken check its status link lol. I hope I get it soon, and working as it use to.

Well my daughter's a500 was repaired on 8/17, and shipped on 8/18, and should be here by the 22nd. I hope its back to its glory days via 3.2

He123321 said:
Well my daughter's a500 was repaired on 8/17, and shipped on 8/18, and should be here by the 22nd. I hope its back to its glory days via 3.2
Click to expand...
Click to collapse
If its like mine, I got mine back at the end of July, it had ICS on it.

jazzyjames said:
If its like mine, I got mine back at the end of July, it had ICS on it.
Click to expand...
Click to collapse
But was it bug free, or did it return the same way that it was sent?

Sorry I hadnt given an update. I got mine back with HC, so I decided to throw the patched bootloader and whatnot on it, and she has been running smooth since. Im currently running Thors JB Rom v10 with no problems.

He123321 said:
But was it bug free, or did it return the same way that it was sent?
Click to expand...
Click to collapse
I got it back with a Mobo replacement, its been good ever since. All issues fixed with it,

jazzyjames said:
I got it back with a Mobo replacement, its been good ever since. All issues fixed with it,
Click to expand...
Click to collapse
What issues were fixed.

Just got it back from Acer, and they did nothing. Still the same bugs are running lose. Time to call them back, or go the BBB route.

Well, I have to send it back, but this time, they are paying for the shipping via FedEx.
This sucks...

shaun298 said:
What issues were fixed.
Click to expand...
Click to collapse
It was stuck in APX mode, they replaced the motherboard.

Well I finally got my daughter's a500 back from Acer for the 2nd time, and this time around they got it right, lol. Its now running 3.2 the bug less edition :highfive: It took longer then anyone would like, but they held their part :good:

Related

N1 Vibration quit working

Phone would not vibrate at all. Confirmed this was a hardware not software issue.
Called HTC, got them to send me a shipping label to have it serviced, I'm happy.
Warranty expires next week. This is one of the first N1s ever made.
Anyway ..... today I accidentally drop it down my carpeted basement stairs and now the vibrate works. I should be happy but I'm not because now they won't fix it and this is bound to happen again and when it does I won't be under warranty any longer .......
aaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhh
tr2ride said:
Phone would not vibrate at all. Confirmed this was a hardware not software issue.
Called HTC, got them to send me a shipping label to have it serviced, I'm happy.
Warranty expires next week. This is one of the first N1s ever made.
Anyway ..... today I accidentally drop it down my carpeted basement stairs and now the vibrate works. I should be happy but I'm not because now they won't fix it and this is bound to happen again and when it does I won't be under warranty any longer .......
aaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhh
Click to expand...
Click to collapse
Before calling htc, did you do the nandroid back up?
Just wondering: Why would your warranty expire in 1 week?
Nexus One hasn't been out a year yet and they come from HTC with a 12 month warranty right?
Only reason I could think of is other countries get screwed on warranty lengths?
this is one of the first nexus one's ever - even before the google employees got them -
I got it from a google exec
tr2ride said:
Phone would not vibrate at all. Confirmed this was a hardware not software issue.
Called HTC, got them to send me a shipping label to have it serviced, I'm happy.
Warranty expires next week. This is one of the first N1s ever made.
Anyway ..... today I accidentally drop it down my carpeted basement stairs and now the vibrate works. I should be happy but I'm not because now they won't fix it and this is bound to happen again and when it does I won't be under warranty any longer .......
aaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhh
Click to expand...
Click to collapse
i'm having the same issue...i was wondering if you could tell me if you rooted your n1 and if htc is being cool about it or not.
it is happening to me too. I've having problems with vibration/haptic feedback for some time now. At first I though it was a software issue and switched from rom to rom but it keep happening even with stock rom. I called HTC and requested a swap because of dust under the screen . I knew that dust was my second warranty after I rooted and left it there until I really needed it gone . New phone should arrive in two days.
sstang2006 said:
it is happening to me too. I've having problems with vibration/haptic feedback for some time now. At first I though it was a software issue and switched from rom to rom but it keep happening even with stock rom. I called HTC and requested a swap because of dust under the screen . I knew that dust was my second warranty after I rooted and left it there until I really needed it gone . New phone should arrive in two days.
Click to expand...
Click to collapse
Sweet...so even with the bootloader unlocked...they sent you a new one?
My haptic is messed up too, I'm really hoping HTC will fix it.
sstang2006 said:
it is happening to me too. I've having problems with vibration/haptic feedback for some time now. At first I though it was a software issue and switched from rom to rom but it keep happening even with stock rom. I called HTC and requested a swap because of dust under the screen . I knew that dust was my second warranty after I rooted and left it there until I really needed it gone . New phone should arrive in two days.
Click to expand...
Click to collapse
Sent from my Nexus One using XDA App
I was also having that problem. CM6 has an option to manually set values for haptic feedback. That kind of made the trick, but I have the feeling vibration keeps going softer and softer every time...
My haptic feedback stopped ONE time for just a couple minutes.. it started working again and hasn't happened since. Hope thats the end of it
chuchutta said:
Sweet...so even with the bootloader unlocked...they sent you a new one?
Click to expand...
Click to collapse
I'm not replacing it because of haptic feedback problem, I'm replacing it because it has dust under the screen and dust under the scrren does not have to do with software issue
I received a outplacement phone and already sent the old one back. HTC repair status says: "We are currently testing your phone."
I'll update you guys when they close the ticket.
On other tough, I really don't like that Haptic Feedback Tweaks on CM at all. I find no use to it, and I believe that it was the cause of vibration ending up dead. I which that there will be an option to leave it stock. Just my opinion
Update: Looks like they closed the ticket:
Service is complete. Please visit HTC Customer Survey if you would like to take a quick survey regarding your experience contacting HTC.
Click to expand...
Click to collapse
Nice

My TF101 was just delivered!

Ah, what an exciting day.
I ordered my Asus TF101-A1 on Friday, and just had UPS confirmation that it was delivered about 30 minutes ago. Too bad I'm stuck at work, but as soon as I get home I will be on it all night long. I simply cannot wait to see what kind of custom ROMs are going to come for this tablet, I'm so excited.
After playing with it for a few hours, I will post my initial thoughts and impressions for all you who are considering buying, assuming you can find one in stock somewhere!
Congrats
welcome to the club. Ive been neglecting my laptop for the past 3 weeks..lol
leave it on, remote in on the TF (why do i want to say tranny?..hahaha), just took it on a road trip and was able to tether off an old Treo Pro... Played games, took pics/video with it, and didnt notice any screen glare in the day light..
all is well thus far.
tycoonbob said:
Ah, what an exciting day.
I ordered my Asus TF101-A1 on Friday, and just had UPS confirmation that it was delivered about 30 minutes ago. Too bad I'm stuck at work, but as soon as I get home I will be on it all night long. I simply cannot wait to see what kind of custom ROMs are going to come for this tablet, I'm so excited.
After playing with it for a few hours, I will post my initial thoughts and impressions for all you who are considering buying, assuming you can find one in stock somewhere!
Click to expand...
Click to collapse
enjoy
... and dont panic about negative posters on the site there are plenty of hugely impressed and pleased users about including me
Yeah, I'm not too worried. I hate Apple and iOS, and I'm the guy that says iOS is for old or non technical people who like things simple. I love Android, as I have been using an Android phone since 1.6. I'm so ready for 3.1 on my TF! I can see it now...sitting on the couch, remoting into my PC and both my servers. Going to be awesome.
Congrats and enjoy!!!
Make sure that you update to 3.1 before anything else, it is well worth it!!
rio
let me guess, slickdeals and amazon?
I just got mine, not too impressed with the stock rom, and the right speaker being louder than the left. hmm
tycoonbob said:
Ah, what an exciting day.
I ordered my Asus TF101-A1 on Friday, and just had UPS confirmation that it was delivered about 30 minutes ago. Too bad I'm stuck at work, but as soon as I get home I will be on it all night long. I simply cannot wait to see what kind of custom ROMs are going to come for this tablet, I'm so excited.
After playing with it for a few hours, I will post my initial thoughts and impressions for all you who are considering buying, assuming you can find one in stock somewhere!
Click to expand...
Click to collapse
CONGRATULATIONS!...I brought mine yesterday at this time...and played with it till 2.00 AM..EST and went to sleep....
ROOT it...and flashed PRIMORDIAL! v3.1...
For ROOT...use AYMAN07 guide..he has his own forum as well..and its awesome...go get it...Man....
Good luck and come join the very happy users..like me...
J3ff said:
let me guess, slickdeals and amazon?
I just got mine, not too impressed with the stock rom, and the right speaker being louder than the left. hmm
Click to expand...
Click to collapse
Sears.com actually, haha. I found myself checking nowinstock hourly, until I found it show sears had it in stock, went and immediately ordered it. Shipped, it was like $417 after some $5 off rebate I got over Memorial Day weekend.
Heading home from work now to go play with it!
tycoonbob said:
Sears.com actually, haha. I found myself checking nowinstock hourly, until I found it show sears had it in stock, went and immediately ordered it. Shipped, it was like $417 after some $5 off rebate I got over Memorial Day weekend.
Heading home from work now to go play with it!
Click to expand...
Click to collapse
Well, so far so good. Played with it all night long, got it rooted and flashed to Primordial v3.1. Gotta say, I love it! I personally think the tablet feels great, and has amazing power. Can't wait to try the 1.6Ghz Kernel and see how that runs.
If I had to list cons for the TF101, I can only think of two. The stock keyboard can be a little laggy, but who uses the stock keyboard anyway? I'm still trying out different keyboards to see which I like best, so I'm not concerned about it. Also, the charging adapter. I wish the adapter actually clicked into the bottom of the tablet, instead of just sliding in. Think apps proprietary connector, unfortunately. But I guess it's good that it doesn't click in so if jerk on it or something, it will just slide out instead of tearing something up. Would be nice if the charger cord was a little longer, but eh...no biggie.
Overall, I love it.

I HATE my Transformer now!!!!

Every morning I wake up and the battery is dead or almost dead on the dock and tab; random reboot lock every day or twice a day; it needs to be charged EVERY night even though dock and tab are both at 100%; its realy sad cuz I thoguht this thing was the awesomest ever now I have no faith in it and I hate it. It seriously makes me want to jump ship if this what our "awesome updates" are going to be like. A month of misery and non working $700 devices is BULL****.
The device isnt even a year old, have you contacted asus for warranty support?
Rma It I had issues with mine called Tech support got an rma and 10 days later i had it in hand repaired and working like a new one.....Asus Support was great for me.
good luck
I'll give you 250 for it
Sent from my Transformer TF101 using xda premium
There's obviously a reason your tfs playing up...... have you contacted Asus?
Any device can have a problem regardless
of cost, its just unfortunate its yours.
what u thinking of changing to? a Samsung with oil slicks, iPad with weak bezel?........problems that have been rectified, so why can't your tfs?
the grass isn't always greener but you do have consumer rights - use them.
revjwb32 said:
Rma It I had issues with mine called Tech support got an rma and 10 days later i had it in hand repaired and working like a new one.....Asus Support was great for me.
good luck
Click to expand...
Click to collapse
My rma unit came back in worse shape than before I sent it in. And it cost me $20 to ship the first time.
I guess it's just the luck of the draw.
Sent from my Galaxy Nexus using Tapatalk
wackadroid said:
Every morning I wake up and the battery is dead or almost dead on the dock and tab; random reboot lock every day or twice a day; it needs to be charged EVERY night even though dock and tab are both at 100%; its realy sad cuz I thoguht this thing was the awesomest ever now I have no faith in it and I hate it. It seriously makes me want to jump ship if this what our "awesome updates" are going to be like. A month of misery and non working $700 devices is BULL****.
Click to expand...
Click to collapse
Have you even bothered to take a look at the battery meter to see which apps or functions are eating your battery? That's what its there for afterall. It could be as simple as a rogue app running in the background sucking up resources.
What does your serial number on your dock start with? Do you have the "mobile dock" conserving feature enabled in the settings and does it actually work?
Sent from my Captivate
hahahahaha 700$? did your tablet come with magic potions? I paid 500 for tablet AND dock combo....in august last year
wackadroid said:
Every morning I wake up and the battery is dead or almost dead on the dock and tab; random reboot lock every day or twice a day; it needs to be charged EVERY night even though dock and tab are both at 100%; its realy sad cuz I thoguht this thing was the awesomest ever now I have no faith in it and I hate it. It seriously makes me want to jump ship if this what our "awesome updates" are going to be like. A month of misery and non working $700 devices is BULL****.
Click to expand...
Click to collapse
Two things, turning the power off will stop the battery drain. Otherwise, make sure all non-essential apps are stopped because they all consume battery power to run. It's like leaving your car overnight with lights and radio on.
I keep my tab and dock separate as much as possible. The battery drain is extreme when they are connected.
wackadroid said:
Every morning I wake up and the battery is dead or almost dead on the dock and tab; random reboot lock every day or twice a day; it needs to be charged EVERY night even though dock and tab are both at 100%; its realy sad cuz I thoguht this thing was the awesomest ever now I have no faith in it and I hate it. It seriously makes me want to jump ship if this what our "awesome updates" are going to be like. A month of misery and non working $700 devices is BULL****.
Click to expand...
Click to collapse
Did you install the ICS update? Cause that's a known issue, see the Random Reboot Investigation thread. If you can, try to go back to HC.
BTW was the ICS update a forced update (I'm not on stock)? If it was then I can understand the frustration of the original poster. It's one of the reasons I didn't install ICS yet (I'm still on Krakd which I'm pretty happy with).
mediumsteak said:
hahahahaha 700$? did your tablet come with magic potions? I paid 500 for tablet AND dock combo....in august last year
Click to expand...
Click to collapse
Certain part of the world have to pay a little more to play.
Sorry to hear about ur problems with the Transformer. I love mine so far. I've had it since Christmas, rooted it, installed Revolver then Krakd. Worked like a charm with excellent battery life. Then ICS came out, so I flashed that. It's better than ever now.
No lie... I took mine off the charger (No Dock) on Monday... It's almost the end of my work day and I still had 60% battery. I only plugged it back in because I wanted to get back to full battery in order to work on it this evening.
So... flashing ICS.. Battery life is great...
This was all actually due to the ICS update. This was the update that was sent from Asus, it was not a forced update. I did a factory reset on it as well once the ICS update was on it. I know that Asus is sending out a fix for the issue but its just SO annoying!! Plus, I dont feel like spending the time to revert to HC then update again. Oh well...
wackadroid said:
This was all actually due to the ICS update. This was the update that was sent from Asus, it was not a forced update. I did a factory reset on it as well once the ICS update was on it. I know that Asus is sending out a fix for the issue but its just SO annoying!! Plus, I dont feel like spending the time to revert to HC then update again. Oh well...
Click to expand...
Click to collapse
Spending time? It takes minutes to revert to a nandriod and load the correct Kernel.......Unless you don't have those. Opps.
wackadroid said:
This was all actually due to the ICS update. This was the update that was sent from Asus, it was not a forced update. I did a factory reset on it as well once the ICS update was on it. I know that Asus is sending out a fix for the issue but its just SO annoying!! Plus, I dont feel like spending the time to revert to HC then update again. Oh well...
Click to expand...
Click to collapse
Although i share your frustration, but u are not the only one experiencing these issues. The tablet is just fine, it is the buggy ICS update that asus is currently woking to fix it. Your OP was borderline trolling I agree with the above post, u can always restore a nandroid backup of a HC rom and kernel unless u didn't CYA. So take a chill pill and wait like the rest of us for the bug fix update.
Although I can understand the OP's frustration, seems pretty dumb to just hate a product so easily. Obviously there's something wrong with with the dock or the tablet. Or you could have a rogue app that is sucking down battery.
Sent from my Transformer TF101 using xda premium
Might be some of the apps that you installed that is draining the battery. Try to remove them one by one and see if you have the drain. If its still there buy an iPad.
Sent from my Transformer TF101 using XDA Premium HD app
I think that for you will be better:
1 - Call assistance warranty or not
2 - sell your TF and buy another product (apple?)
3 - go on vacation instead to poison your soul writing here flamming threads because here there is not solution to your problem, they seams to be hardware related.
Stay calm...
Good luck

Phone Dived!

So my phone started acting bananas within a week or two ago. Bluetooth no worky. I'm rooted and all tht good stuff. Fixed my cracked digitizer at one point. Had the phone since last march. I love the phone. Well...like I said, it went berserk on me recently. Can barely text without writing like a million monkey landed on the qwerty. Bluetooth no worky. So I took out my back up iPhone. And took atrix to AT&T. Good news. Today was my last day of my warranty. Bad news. Im using iPhone till new phone shows up. Scary news. My phone is rooted. Will they charge me when they get it and see it was rooted????
Nah, you're good.
Sent from my MB860 using xda premium
Judging by the symptoms, your digitizer got screwed again.
Obviously this has nothing to do with rooting, so this shouldn't affect your warranty in any way.
Unlocked bootloader on the other hand might tip them off. But still unlikely.
I doubt they will care about software modifications when your issue is with the hardware.
Sent from my MB860 using XDA App
I'm so unsure though. Been looking fr hw to revert it back to unlocked or put the stock stuff back in it. No one has a legit true answer tht "yea, they don't care because it happened to me and I still got my new phone"
It's always speculation. I feel like I'm the only one with an atrix to ever b in this situation.
Either way thnx fr the replies.
My sons Atrix also has those same problems. The difference is that he took his for a dip in the pool, so I think that the warranty will no worky, much like the bluetooth. His wifi is borked as well. I've been trying for months to get him to let me reload his rom on the off chance that helps. But his touch was fine until recently. I think that was enough for him. He is finally gonna let me at it this weekend. From what I have gathered it's a shot in the dark at best. But with a voided warranty it looks to be the only option.
JdgM3NT4L said:
My sons Atrix also has those same problems. The difference is that he took his for a dip in the pool, so I think that the warranty will no worky, much like the bluetooth. His wifi is borked as well. I've been trying for months to get him to let me reload his rom on the off chance that helps. But his touch was fine until recently. I think that was enough for him. He is finally gonna let me at it this weekend. From what I have gathered it's a shot in the dark at best. But with a voided warranty it looks to be the only option.
Click to expand...
Click to collapse
Of course warranty won't work for your son. His phone went in the POOL! First thing they check is for water damage. Not the same issue as the OP!
OP..........pity you didn't take phone for repair while still under warranty. I doubt you would have had a problem getting it fixed/replaced.
i got it to att on the last day of my warranty, i received a new locked atrix. now i got to send my unlocked one in, but i want to lock it again, im afraid if they see its unlocked ill be charged.

just got this tablet its freaking amazing!

as above!! time to root and cwm
best in the market
Sent from my ASUS Transformer Pad TF300T
mox123 said:
as above!! time to root and cwm
Click to expand...
Click to collapse
I agree this tablet is amazing
Be advised you will also have to unlock which voids warranty in order to get CWR and install ROMS ect....
Personally I waited till my 27th day to unlock.
Glad I did! Currently running Seanscream's Hydro and really liking it!
Have fun :victory:
congrats! hope you enjoy, i definitely do =)
i cwm and rooted it, cant wait till 27th, awesome!!
it will be awesome if it gets jelly bean in august
Why did you wait until the 27th day?
I got this tablet a few days ago, I think I will root it ASAP. I like the tablet a lot, but cannot stand the MTP mode. Hopefully rooting will get around that. Any one know if I am stuck with MTP?
i unlocked it after 10 Minutes
Why wait til the 27th to get JB.
invertedskull said:
Why did you wait until the 27th day?
I got this tablet a few days ago, I think I will root it ASAP. I like the tablet a lot, but cannot stand the MTP mode. Hopefully rooting will get around that. Any one know if I am stuck with MTP?
Click to expand...
Click to collapse
I just wanted to get a feel for it first and make sure there were no defects or blemishes that would require a return OR warranty claim before chancing that by unlocking, I would be voiding the warranty as ASUS states.
BestBuy has the 30day return policy so I got brave and did the "Unlock" just a few days prior to that running out figuring if something went wrong, I would possibly still have a couple days to return it to them. (I know this wouldn't have been politically correct - just my thoughts...)
lazer9 said:
I just wanted to get a feel for it first and make sure there were no defects or blemishes that would require a return OR warranty claim before chancing that by unlocking, I would be voiding the warranty as ASUS states.
Click to expand...
Click to collapse
thats right, i have it for like 4-5 days now. Rooted it immediately. Now just waiting couple more days if everythings allright with my piece so i dont have to worry for warranty
:victory:
ubuntu dual boot
yeah.. really nice tab. Have anyone tried the following on tf300?
http://forum.xda-developers.com/wik...tall#Backing_up_your_existing_android_install
Not me but im pretty excited about it ^^
Anyway, one thing that im a bit upset about is that since i bought it i have a one tiny piece of dust or whatever it is under the glass. It seems like dead pixel butim sureits not... :banghead: not a biggie but sure its not great feature
Sent from my ASUS Transformer Pad TF300T using xda premium
QQboss said:
Not me but im pretty excited about it ^^
Anyway, one thing that im a bit upset about is that since i bought it i have a one tiny piece of dust or whatever it is under the glass. It seems like dead pixel butim sureits not... :banghead: not a biggie but sure its not great feature
Sent from my ASUS Transformer Pad TF300T using xda premium
Click to expand...
Click to collapse
run dead pixel test on play market
Thanks buddy but as i said im sure its not bad pixel because when im watbching it from different angles its pretty clearits above screen... so my guess is thats it is on the inner side of glass dunno how to get rid of it
Sent from my ASUS Transformer Pad TF300T using xda premium
QQboss said:
Thanks buddy but as i said im sure its not bad pixel because when im watbching it from different angles its pretty clearits above screen... so my guess is thats it is on the inner side of glass dunno how to get rid of it
Sent from my ASUS Transformer Pad TF300T using xda premium
Click to expand...
Click to collapse
still better to run it and check, sometimes you can repair dead pixels as the app runs a variety of colours to force the dead pixel to become alive
Absolutely love mine. I'm glad i returned my TF100 last fall and waited it out. I knew it would be a while before the next affordable transformer came out and MAN it was worth the wait. This thing is just amazing. Haven't rooted yet...dont know why..guess its all the horror stories/issues on the forums holding me back

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