.. is really starting to p*ss me off. I'm going to get really sick really quickly of having to re-associate all my contacts with their Facebook profiles every time the Hero decides to spontaneously delete them.
Has anyone found a workaround?
Edit: Hmmm... seems if you close all the background HTC processes like com.htc.socialnetwork.provider and com.htc.album:remote with TasKiller, it'll re-update everything when the processes start back up again.
It's still stupid!
And if you decided not to update your contact picture when you linked them, it will overwrite your specific photo anyway ! that's also very anoying if you don't want the facebook photos !
That's funny I was just logging in to report this problem. It happened to me for the first time today. It really pissed me off that for no reason all my facebook associations got deleted from contacts, rebooting the phone and killing the process didn't bring them back either. I don't even have the process com.htc.album:remote running in task killer. They need to get an improved rom out and fast, i've had this phone less than a week and i'm really starting to miss my iphone.
This happened to me today, but it was because for some reason I had been logged out of FB. Otherwise, I have not experienced this 'deletion' issue...
Strange.
Does anyone know why the phone would just log you off of facebook? Is there any good way to avoid this? I hope logging on to facebook on a computer doesn't kick you off.
I'm glad I saw this thread and that I am not the only one!
It is getting very annoying but I expect it will be fixed eventually, I just hope it doesn't take too long!
This happened to me the first time yesterday. And 2 other people in this thread had it happen yesterday. Maybe it's something at facebooks end. There could be some sort of timeout and were all getting logged out at the same time.
it is very odd.
Sat here at work, there's four of us with hero's now.
one of us gets it, the other three don't.
the two G2 devices don't, and only one of the Orange Hero's gets it.
very strange.
Okay I think that I can guess what is happening here. I have the same problem with my Facebook contacts losing their picture status and albums about every 24 hours (on stock G2). I know that when I leave my browser up overnight on my Facebook page, Facebook will log me out. I presume that it is doing the same thing with this phone and suspect that HTC did not spend long enough testing the ‘people’ application to observe this. I further guess that when the phone is logged out by Facebook it does not try to sign in again, deleting the information previously retrieved when a refresh is unsuccessful. I am not a developer and don’t have any way to back all this up but if I am correct then HTC would need to implement a workaround for this behaviour in order to fix it. Probably the easiest way to do this would be to have the application:
1. Automatically sign in again (signing out if necessary) every 12 hours or so.
2. Retain previously cached data, e.g. pictures, unless explicitly deleted even when Facebook refresh is unavailable.
This doesn’t fix the problem of the now-permanently unlinked Facebook contact (as per Don Vincenzo on http://forum.xda-developers.com/showthread.php?p=4276194#post4276194) but it would be an improvement.
I hard reset earlier which had previously fixed it, but now it only shows that I have one Facebook contact to choose from and no one else can be linked from.
It shows it as if I have only one Facebook friend.
Very strange.
Yep had the same issues.
Ultimately I found the best cure is just to wait for the two hours before it automatically updates everything.
I've only gone through my contact list once and linked all the profiles, however I have appeared to have "lost" the link many times...
So basically don't do anything, just wait.. lol they will return
Never had this issue yet but all my facebook - contact information is also sync'd with the exchange server
I was afraid that after my master reset I would have to reassociate all of my contacts but it seems that the association is stored on google contacts too, so they just all came back again
Its been 2 days now and my associations have not come back, man that's gonna suck if it resets them every couple of days. The facebook integration was one of the main selling points for me for the phone. I sync my contacts with outlook so I don't have any under my gmail name. Is it better to import all my contacts in to gmail so it retains my facebook links? If so is there a way I can sync the contacts that are already on my phone to my gmail account from my phone?
I may or may not have found a solution, or a way of preventing it. I'm using TasKiller to close all my running processes every few hours to preserve battery life etc. I noticed that when I put some of the system processes in the ignore list, (com.htc.socialnetwork.provider for example) the Facebook problem happened again. If I don't have any processes in the ignore list, and make sure to kill them once or twice a day, my contacts stay associated with Facebook.
Last time my contacts associations disappeared, I killed all running processes, took everything out the ignore list and went into the People app, and scrolled along to the facebook updates page. I hit menu, then 'update now'. This restored everything back to the way it was.
The disassociation just happened for me again - all my contacts suddenly needed reconnecting.
This is a different problem to the one I was discussing in the other thread 'It's a wee bit buggy...', where previously available contact data (profile pic, birthday, albums etc) can now not be retrieved by the Hero once a contact is linked. This functionality has not returned since it first occurred for me, and means that, irrespective of the associations holding, only about 75% of those contacts on the device that should be able to sync actually successfully sync. From what I can tell, this could possibly be an issue with Facebook privacy settings, though why it only happened a week after having the device I'm not sure.
With regard to the associations holding after a hard reset, the People app on the device stores the Facebook association data in the 'Notes' field of the contact, which is then synced to Google Contacts. If you wipe and then re-download your contacts from Google, this info comes back with it, and the People app then sees those contacts as linked. Given this, it seems even stranger that the links get broken in the first place, as it suggests that for some reason that the data in that field is not persistent...
Have the association loss occasionally but I find if you ignore it then the association comes back after a little while.
In relation to some (but not all) friends losing associations it is due to the friend changing their Facebook application settings. My girlfriend's photo disappeared a week ago, so I got her to change her fb settings and it came back. Not sure why it happened a week ago cause she changed the setting longer ago than that, but guess it is Facebook, not HTC.
Has anyone reported this to HTC? Its happening far too frequently on my gf's (pink) Hero.
So maybe it's not the same but it's definitely related:
I've now gotten to the point where I can not view my own contact details when I'm logged into facebook. That is, if I am signed in, and I try to view my contact card, I get a crash in process "android.process.acore" (this also happens when trying to update my status). If I edit my details and make sure I'm signed out of facebook, everything is fine except that all details of all linked profiles disappear...
Can anybody else confirm this?
BTW, I noticed that if you sign out using your contact card, and then sign in again (miraculously this does work!) the People app will retry to link friends to your facebook friends, so you can "force" a resync this way...
I keep getting this issue too. What i do is go to contacts, then on to the 'updates' tab, my contact card still shows my pic and me as logged in. I then press menu and update now. This resyncs all my contacts straight away. Annoying i know but at least it recognises them again after a bit.
Hello all,
I have one contact (that I have found so far) that I can not open in the contacts app. This happens every time. I do run Launcherpro but am not sure if that is related. Interestingly, the contacts widget does not recognize the defaults I had setup for this contact before but still pulls up the info, I just have to choose which number, email, etc... every time.
So far all other contacts are working normally as far as I know. This happens to be one of the contacts I open most frequently and is starting to get annoying.
Anyone have any idea what might be going on?
Thanks in advance!
Edit: Here is the exact error I get:
The process android.process.acore has stopped unexpectadly. Please try again. dumpstate_app_201008201916_android_process_acore.log has been saved. Use *#9900# to copy out log.
I found the exact same thing when I had set a birthday in Google Contact and did not specify the year.
I would just update the birthday to have a year even if it is just 1900.
Paul
Worked like a charm! I never would have guessed that was the problem...
Thank you!
I have a hotmail and live email account. Both have been working great since June. Lately I've been getting "unable to send email" error. I try to refresh and or delete my live account and add the live email back and this error comes back. Has anyone else had this error and if so, how do you fix it?
I'm attempting to remove my hotmail and live account, rebooting phone and going to see what happens....
any and all suggestions are appreciated.
I'm having the same issue. I checked the Sprint forums on sprints website and people are reporting it there as well. No solutions yet, but please post if you find a solution.
thanks for the heads up, still have the same problem and so are others.... found the sprint forum: http://community.sprint.com/baw/message/208977#208977
Stopped having this problem and it's back today.... anyone else?
Clear app data
I had this issue lately, within the past week with gmail actually. I just fixed it last night. what i did, go to Settings > applications > "your mail client" (gmail, yahoo whatever) > clear data/clear storage data.
your accounts will still be there and you will have to resync but your issue should be fixed. give this a try, it worked for me.
I've noticed recently that any email I get (usually spam) that has an ' in the name shows up as say Kohl's instead of Kohl's. Also happens with victoria'ssecret.
Annoying!
Any ideas what going on? I tried uninstalling the updates and reinstalling. didnt do much.
Maybe i need to install the newest version from CWM?
thanks
I have been experiencing the same thing. My thinking was this was a problem with the gmail servers since all the gmail app does is sync to google. Just be patient I bet it will fix itself
I keep getting every few hours a notification that says Notification: Request permission for (my gmail account) and when I select the notification it says Unfortunately the process com. Google. android. gsf login has stopped.
Anyone know how I can correct this?
I'm having the same problem. It started happening after 4.3 update.
Check out this forum: http://productforums.google.com/forum/m/#!topic/gmail/EdxOEzSOqeg
Some people have found My Tracks to be the culprit.
Sent from my Galaxy Nexus using xda app-developers app
It worked for me.
What I did was go into My Tracks app > Settings > Google
Disable 'Sync Google Drive' and re-enable it.
Thanks jasonsf.
Alternative Solution to com.google.android.gsf.login error
peejayw said:
I keep getting every few hours a notification that says Notification: Request permission for (my gmail account) and when I select the notification it says Unfortunately the process com. Google. android. gsf login has stopped.
Anyone know how I can correct this?
Click to expand...
Click to collapse
I've been having this issue with my LG Optimus L9 and while some of the solutions worked, everytime the phone is powered off, the error would return; each time more difficult to fix than the last.
It reached a point where I factory reset the phone and the error remained, preventing me to login to google account and thus having a smartphone without the smart (no access to app store, just the phone).
There were no solutions to help me solve this. I eventually found the root app GoogleLoginService.apk and downloaded it. Once I reinstalled it to my phone, it worked like new. So simple.
Hope this helps someone else