Touch Screen Stopped Working - Windows 8 General

I installed Win 8 on my Samsung 7 and once I did the windows updates, my touch screen stopped working.I tried to install the touch screen driver (http://www.samsung.com/global/windowspreview/data/3_TouchCfgUpdater_ForSeries7.exe.zip), but all I get is and error that says "Error: Please power-cycle and try again" . My pen works fine though.
Can someone please help me with this?

mellis8 said:
I installed Win 8 on my Samsung 7 and once I did the windows updates, my touch screen stopped working.I tried to install the touch screen driver (http://www.samsung.com/global/windowspreview/data/3_TouchCfgUpdater_ForSeries7.exe.zip), but all I get is and error that says "Error: Please power-cycle and try again" . My pen works fine though.
Can someone please help me with this?
Click to expand...
Click to collapse
I had the same problem last night, actually, though my pen stopped responding as well. Thank goodness I was able to remote desktop in from another computer. It could have gotten ugly...
Luckily I'd installed Visual Studio 12 earlier in the day, so I had a restore point. That got things working again. I'm thinking the culprit may be the Intel Bluetooth driver optional update, though I really have no idea why this would make a difference.
Might try rolling that back to see if it works?
Edit:
Additional messing around with things indicates this may not be fully accurate - I also added a couple of features (.NET 3.5 and Hyper V, and upon reboot I've got the same problem... will keep you posted).
Edit 2: Confirmed. Not the bluetooth driver. Going to install Hyper-V now and see if that's the issue.
Edit 3: Hyper V didn't do it. May be something about the 3.5 framework addons.
Edit 4: Have you tried this site? http://www.samsung.com/global/windowspreview/
Edit 5: Installing the BIOS update and touch-pad update from the site above seem to have done wonders.

Related

Can I install SP1 now??

I installed SP1 on the shift when SP1 first came out, and had problems with connectivity. I set the computer back to out of box condition and never re-installed SP1.
I see a lot of updates for the Shift from HTC now. If I install the updates, is it safe to install SP1?
Thanks!
I have no problem with SP1, but I work in high performance mode.
yes you can ,
so far , i do not have any problem, plus since i installed all htc patches my sd card work well even after hibernation with wifi enabled
I installed SP1 post updating the Drivers from the HTC website this weekend and have faced no problems.
I have also updated with no major issues unless for the Bluetooth that is not accepting the current driver, however I can still make bluetooth connections and it seems to work fine without an updated driver.
I was installing all of the new drivers in the specified order and got down to the touch screen driver and never could find the folder that contained the touchscreen driver exe file that your supposed to run.
Anyone give me a little info that will help me here?
Dean405 said:
I was installing all of the new drivers in the specified order and got down to the touch screen driver and never could find the folder that contained the touchscreen driver exe file that your supposed to run.
Anyone give me a little info that will help me here?
Click to expand...
Click to collapse
it is in there, try d/l it again. unfortunately i tried to uplaod it here for you, but upload failed for some reason. i tried to upload a zip of 2MB, but failed.
try here:
http://www.htc.com/www/SupportDownload.aspx?p_id=60&cat=1&dl_id=82

Windows 7

Hey guys,
Reviewed alot of the posts here, but can't find out what the status is with the native functionality of cell modem access on Win 7...
I just got Windows 7 Pro installed (it isn't the beta, or hacked, it's retail), Everything is working (touchscreen, aero, etc...) with the exception of the native cell modem internet sharing.
I do know there is a hack by using the USB tool to get it working, however I'm just curious if anyone has it working the proper way as intended by HTC?
I'm noticing there are no devices missing drivers in the device manager, the HTC control app works fine, and even can control the modem on the snapvue side of things...
But there is still no "virtual" network adapater inside of the Network adapters on the system...
Scratch that...
I'm a tool. My shift has been sitting for 6 months after not being used until today when I decided to upgrade...
Totally forgot the virtual adapter only shows when no other connections are present...
Everything is working now
Hi!
How did you get the TS to work?
I've been trying to get the touchscreen to work with the latest W7 but no soceess. I've followed the guide on XDA and all tips on XDA but no sucess.
Could you maybe write down how you did even if it was just a regular installation? I've reinstalled and all but the ts just won't work!
Josasp said:
Hi!
How did you get the TS to work?
I've been trying to get the touchscreen to work with the latest W7 but no soceess. I've followed the guide on XDA and all tips on XDA but no sucess.
Could you maybe write down how you did even if it was just a regular installation? I've reinstalled and all but the ts just won't work!
Click to expand...
Click to collapse
To be honest, I was an idiot and had a horrible install... Here's what I did if you dare try..
1. Install all the drivers (NOT using compatibility mode and "Run as Admin")
Only a few things worked, it was horrible...
2. Re-installed ALL the drivers, using the list that HTC recomends. Keep in mind that the device manager will show some of the devices as not working, after you install all the drivers in Compatibility mode, along with "Run as admin". Go to the Device manager, and right click on all the problemtic devices and select "Uninstall".
3. Restart the computer, then Aero will start bluescreening and crashing. Boot into safemode (with networking). Go to the device manager and disable both Video card adapater shown.
4. restart and go to Intel's website and download the latest Chipset INF installer, and Video drivers for windows 7. Install the Chipset INI first, then video drivers...
5. At this point I can't remember but I thinnk the touchscreen didn't work. I just ran the Touchscreen installer one last time, and BANG it worked...
Sorry for my horrible instructions, it was a messy install, but everything is working for me now.
Thanks!
I't looks similar to how i've been fooling around with my shift.
Well, at least it's gratifying to know that i may get it to work if keep messing with it
Zhariak said:
Hey guys,
Reviewed alot of the posts here, but can't find out what the status is with the native functionality of cell modem access on Win 7...
I just got Windows 7 Pro installed (it isn't the beta, or hacked, it's retail), Everything is working (touchscreen, aero, etc...) with the exception of the native cell modem internet sharing.
I do know there is a hack by using the USB tool to get it working, however I'm just curious if anyone has it working the proper way as intended by HTC?
I'm noticing there are no devices missing drivers in the device manager, the HTC control app works fine, and even can control the modem on the snapvue side of things...
But there is still no "virtual" network adapater inside of the Network adapters on the system...
Click to expand...
Click to collapse
Hi just have a quick question: When you upgraded your vista to Win 7, do you used the upgraded disk or start from the OEM win 7?
I actually didn't upgrade.
I used a Open Business Volume disc I have that was issued to my company. I guess it's the same thing as a retail copy.
I did a fresh install.
Zhariak said:
I actually didn't upgrade.
I used a Open Business Volume disc I have that was issued to my company. I guess it's the same thing as a retail copy.
I did a fresh install.
Click to expand...
Click to collapse
Thanks! It is OEM Disk. And one more think are you install the Win 7 pro or the ultimate? Thanks again. I really appreciate your help.
I could be wrong, but I think I did Win 7 Pro
Thanks again...I will try to install win7 pro on mine. I think 7 ultimate for Shift is too much coz the processor itself is only 800Mhz.

Touchscreen

Just installed Uniblue PowerSuite 2010 and updated all my drivers.
Unfortunately the touchscreen now isn't - at least in Vista, it still works on the SnapVue side - so it's not a broken hardware issue.
I tried to go backwards with system restore, but it just comes up with an error.
I tried downloading and reinstalling the touchscreen driver from HTC. Reading the instructions pdf, item 1 requires the ECDriver to be installed. So downloaded ECDriver and reinstalled that as well. But I still can't see the ECDriver on the Device Manager.
Any suggestions anyone?
OK, got the EC Driver re-installed with help from HTC - evidently they have changed the files on the driver download without changing the installation instructions pdf.
Now I've tried reinstalling the touchscreen driver.
It didn't install as per the explanation, as in the calibration screens didn't come up. However I can start the "click on each corner" calibration programme through the Tablet PC menu and it accepts my clicks on the corners so I assume something is working.
I can't even find the entry for the touchscreen on the device manager to de-install the drivers to try re-installing them again.
I am a little stumped now.
Any suggestions???

[Q] Windows 7 updates

Hi all,
I just installed a fresh copy of win7 ultimate on my HTC shift and installed all drivers because the old install was getting sluggish. Everything works except for two things: interpolated high resolution gives a blue screen crash when aero is active (no transparency) and the windows basic theme is UGLY. And the second problem: after I install like 85 windows updates shag control center crashes and have to restore a system recovery point. Do you know what update causes this so i can hide it and install the rest?
Many thanks,
Pelle
pelle.jansen said:
Hi all,
I just installed a fresh copy of win7 ultimate on my HTC shift and installed all drivers because the old install was getting sluggish. Everything works except for two things: interpolated high resolution gives a blue screen crash when aero is active (no transparency) and the windows basic theme is UGLY. And the second problem: after I install like 85 windows updates shag control center crashes and have to restore a system recovery point. Do you know what update causes this so i can hide it and install the rest?
Many thanks,
Pelle
Click to expand...
Click to collapse
Which drivers did you use? I hope you are not using the Windows Vista drivers. Download the Shift Windows 7 drivers from this link http://azsharing.com/yvex8pwmz01j/SHIFT.zip.html. Install the Windows 7 drivers discussed in this thread http://forum.xda-developers.com/showthread.php?t=590009. The sequence of installing them is precise including those that you need to install in Vista Compatibility mode and with Admin Privilleges. As the OP stated some of the drivers will be installed through Windows update but check which ones. Follow the recomendations in that thread and all will work like a charm...
I believe your Shag Control problems and all display problems are related to the drivers and not Windows update. Mine is on automatic updates and I have not excluded any updates at all save for the Language Pack that I do not need....
Re-install the drivers and lets see what happens after that. By the way DO NOT ENABLE AERO BEFORE INSTALLING THE GRAPHICS DRIVERS otherwise you get BSOD....... That advice is shown as Important in the thread mentioned above. Enable aero theme as the last thing you do with all drivers installed to avoid any problems.
I hope you get sorted and enjoy your Shift with Windows 7......
Edit>>>> There is a way to disable Aero when facing your current BSOd situation through Screen Resolution Settings but I dont remember the precise steps. I can retrace the steps on my Shift once I get to it after work and see whether that will help you. But let me know whether re-installing the drivers will have sorted you out>>>>>
Hello,
I used the driver sequence at gadgetmix (sorry, i can't post links yet) because it worked fine a year ago and the drivers from the HTC website in vista compatibility mode and run as administrator.
With reinstalling do you mean that I have to uninstall the old driver and install the new one or can i just install the new driver over the older one?
Thanks
Pelle
EDIT: had aero off the entire installation
pelle.jansen said:
Hello,
I used the driver sequence at gadgetmix (sorry, i can't post links yet) because it worked fine a year ago and the drivers from the HTC website in vista compatibility mode and run as administrator.
With reinstalling do you mean that I have to uninstall the old driver and install the new one or can i just install the new driver over the older one?
Thanks
Pelle
EDIT: had aero off the entire installation
Click to expand...
Click to collapse
Best is to uninstall and then install afresh using Windows 7 drivers..... Perhaps even check box to delete the old driver as well. If Aero was off during installation you dont have many problems. Aero on during 7 upgrade especially before graphics driver update causes Bsod or boot loop.
You should be ok when you install the windows 7 drivers. But the sequence of driver installations is important.... All the best
Have been fiddeling with the drivers for a while now and given up. just started Windows 7 setup again. After that i will use the windows 7! drivers and hope for the best.
Pelle
EDIT: windows just installed. Turning off Aero and starting drivers... Fingers crossed
Drivers just finised and now the sond doesn't work
Tried rolling back/ updating driver, reinstalling driver muting unmuting in windows and shift control center but no luck...
And when I press the resolution changer I have to reboot to switch resolution.
shift control center has to be selected from start menu to start
This is a lot worse than when i did it using the tutorial at gadgetmix
Any idea how to fix this?
pelle.jansen said:
Drivers just finised and now the sond doesn't work
Tried rolling back/ updating driver, reinstalling driver muting unmuting in windows and shift control center but no luck...
And when I press the resolution changer I have to reboot to switch resolution.
shift control center has to be selected from start menu to start
This is a lot worse than when i did it using the tutorial at gadgetmix
Any idea how to fix this?
Click to expand...
Click to collapse
Sorry to hear about the problems you are facing. I am surprised coz I did the Windows 7 installation just a few weeks ago after reviving my dead Shift and everything is working perfectly for me. The only thing I havent fully sorted out is Finger print thing but I know I only need an hour or 2 with it and all will be well.
Incidentally did you do a clean install of 7 or you upgraded Vista?
Since you have just done a fresh install and you dont stand to lose much I would advise that you re-install Vista (F3) which will install all the drivers then Upgrade Windows 7 from the freshly re-installed Vista. You can then install drivers for any device that will show not to be installed after 7 upgrade.... Of course following the sequence and allowing Windows Update to take care of the rest.
PlayStation said:
Sorry to hear about the problems you are facing. I am surprised coz I did the Windows 7 installation just a few weeks ago after reviving my dead Shift and everything is working perfectly for me. The only thing I havent fully sorted out is Finger print thing but I know I only need an hour or 2 with it and all will be well.
Incidentally did you do a clean install of 7 or you upgraded Vista?
Since you have just done a fresh install and you dont stand to lose much I would advise that you re-install Vista (F3) which will install all the drivers then Upgrade Windows 7 from the freshly re-installed Vista. You can then install drivers for any device that will show not to be installed after 7 upgrade.... Of course following the sequence and allowing Windows Update to take care of the rest.
Click to expand...
Click to collapse
The problem is that i once had to replace my HDD because some idiot dropped my shift and for some reason the accelerometer didn't kick in and trashed my hard drive. So pressing F3 won't do anything. Are there any other solutions?
DID IT! It was in my windows 7 install disk. Downloaded and burnt one (it should be legal because I have paid for it) installed, installed drivers an BOOM! everything works! aero, HiRes in aero sound, its nice and responsive battery life on power saver 2H and 45 minutes, havn't tested modem yet as my sim card is in my smartphone but will do that. Thanks a lot for all of your help! I will be hanin round here to help others. I AM SO HAPPY EVERYTHING IS FINE WITH MY LOVELY SHIFT! Updates Sucseeded and everything works perfect!
Only one more question: is it safe to install sp1? Or will that give problems with some of the drivers.
pelle.jansen said:
DID IT! It was in my windows 7 install disk. Downloaded and burnt one (it should be legal because I have paid for it) installed, installed drivers an BOOM! everything works! aero, HiRes in aero sound, its nice and responsive battery life on power saver 2H and 45 minutes, havn't tested modem yet as my sim card is in my smartphone but will do that. Thanks a lot for all of your help! I will be hanin round here to help others. I AM SO HAPPY EVERYTHING IS FINE WITH MY LOVELY SHIFT! Updates Sucseeded and everything works perfect!
Only one more question: is it safe to install sp1? Or will that give problems with some of the drivers.
Click to expand...
Click to collapse
Glad you finally managed to get your Shift up to speed. I always felt that your peculiar issue boiled down to bad install which is confirmed by the first software you used. What type of disk did you use for the Hdd replacement - Hdd or SSd and for what capacity. Been thinking of upgrading but Ssd costs are still up there in teh skies and might not justify upgrading for the ageing Shift....
You can update to Service Pack 1 no problem. I have it and no issues at all.
PlayStation said:
Glad you finally managed to get your Shift up to speed. I always felt that your peculiar issue boiled down to bad install which is confirmed by the first software you used. What type of disk did you use for the Hdd replacement - Hdd or SSd and for what capacity. Been thinking of upgrading but Ssd costs are still up there in teh skies and might not justify upgrading for the ageing Shift....
You can update to Service Pack 1 no problem. I have it and no issues at all.
Click to expand...
Click to collapse
I Bought the exact same drive on ebay for $30 or so. I solved the hard drive light staying on by just running CHKDSK but now the same programs just crash...
It now happens when trying to do a system score, when changing my network to public and when uninstalling a program using control panel. The rest all works fine.

[Q] HELP! hipstreet W7 windows 8.1 tablet

hello my windows failed to boot after a removed recovery partition (only 16gb storage in these things) and ive had to reformat windows but i am missing one driver and that is the touch screen driver i have the hardware ID which is mssl 1680 ive had no luck up to now someone please help me
narrowed it down to silead gsl1680 but i can only find the linux driver but i need the windows driver if anyone can help me
I have the same problem, found an option in the bios for several different touchscreens but cant seem to get any to work, though i have got windows to recognise a limited multitouch display is available with one set of drivers?
can u send me in the right direction of these drivers ? please
https://www.dropbox.com/l/zpGVxajqWyXsohu4UewERr
In the TP folder. These are for the Linx 7" tablet from another website. I changed the touchscreen setting in the bios from mssl to goodix and installed these and now the pc info says limited 5 point multitouch available but i cant get the screen to register any touches. Im assuming there must be a controller driver missing or its the fact the screen is recognised as a generic pnp monitor that its not working?
dont suppose youknow how to clear cmos do u
No i dont Do you think that would help? I cant get the touchscreen to work for love nor money!
I'm sending my device into hipstreet but when I get it back I'll send u a full driver back up or I'll just buy a new one new week
That would be good of you, i'd be most grateful!
Does anybody have a solution for this?
yes i think set the screen to goodix and install the driver you can get it from hp
jleech1990 said:
yes i think set the screen to goodix and install the driver you can get it from hp
Click to expand...
Click to collapse
Unfortunately it didn't work for me. I tried to roll back to Windows 8.1 but still no luck. The touch is recognized as Goodix in the Device Manager and the latest HP driver was installed.
i wouldnt know i went and bought a new tablet from tesco called connect its £69 at the moment put it to windows ten and rolled back to windows 7 it uses same specs as most baytrail-m tablets
why not contact them via their website...? they have a live chat and phone number
ive bought a new one and backed up drivers for you go to here http://1drv.ms/1EVFAiY and download those drivers use the app to install them cheers
jleech1990 said:
ive bought a new one and backed up drivers for you go to here http://1drv.ms/1EVFAiY and download those drivers use the app to install them cheers
Click to expand...
Click to collapse
which app is it that restores the drivers?
EDIT: Nevermind. DUH. Found it. Thanks for those drivers by the way. Total life saver. Screw Hipstreet, making me send in my device to be reflashed. I don't think so.
jleech1990 said:
ive bought a new one and backed up drivers for you go to here http://1drv.ms/1EVFAiY and download those drivers use the app to install them cheers
Click to expand...
Click to collapse
Is there any way you might be able to provide a recovery image/system restore point? Not all the drivers are installing for me. I get an error message that says:
"Information about devices is missing or damaged." Not sure what that's all about. It'd be awesome if you could create a restore point I could restore to.
EDIT: Update
So the HP Stream 7 Tablet has almost identical drivers. They all install very nicely and make my Hipstreet W7 run almost perfectly.
Those drivers can be found right here.
I highly recommend the first two things you install (in this order) are the Intel Chipset Driver, and Trusted Engine driver. Both are available from that link.
These two drivers seem to wake up/discover a bunch of hidden/inactivated 'devices' in the device manager list. It also give you your battery meter back and starts treating your tablet like a tablet again.
If you don't do these two first the other drivers from the HP Stream 7 page probably wont install correctly..
Funny enough one of the drivers from the HP Stream 7 page is the Goodix Touch Driver, but that alone isn't enough to get your touchscreen to work. (I've tried with both MSSL and GOODIX active in the BIOS). We also need something known as the 'KMDF HID Minidriver for Touch I2C Device'. I'm pretty sure this is the driver that is keeping all of our touch screens broken. I can't seem to find a Windows version anywhere and jleech1990's driver back up INCLUDES it but has no idea what to do with it. After installing the rest of the HP Stream 7 drivers there aren't any unknown devices left so I'm not sure where this goes without an executable package to install it with so this is where I'm stuck. I hope my update helps somebody get a little further. I put a few hours into this the past couple days.
jleech1990 if you ever do have the time (or even come back to read this thread again) and you can make a recovery image for us all I still think that would work better than any of this driver nonsense if you're willing!
That's all I got guys, I'll keep an eye on this thread for the next week or so to see if any of you come back.
i sold the tablet to my sister but i can see if i can borrow it to make a system image
jleech1990 said:
i sold the tablet to my sister but i can see if i can borrow it to make a system image
Click to expand...
Click to collapse
That would be awesome, let me know if you have any luck. Thanks!
asellite said:
That would be awesome, let me know if you have any luck. Thanks!
Click to expand...
Click to collapse
Yes me too please, I have a tablet wit the same driver problem. Any help is greatly appreciated.
/bjonne

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