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Repost from the Rogers thread, but the Bell unit deserves its own thread too:
Just got back from my local Bell corporate store, proud new owner of a Bell Galaxy Tab that I can't take home until tomorrow morning (talk about a
sleepless night for a gadget freak).
Device is $649 CAD, as expected, and it's data only, as expected.
There are *no* contract subsidies for this device, retail price is the only price.
They're rolling out a new "Flex Plan" to go with the device, $20/500mb, and if you exceed the 500mb, it goes up to $35 for up to 5Gb. It's a pretty
damned good plan, and especially good considering it's a CANADIAN plan.
If you keep the plan, you get a $50 bill credit after the second month, to further sweeten the pot.
The catch is, you MUST sign up for the no-obligation month-to-month plan to even buy it, and there's the usual (for Canada) $35 "activation fee", same as
any other device sold by a carrier.
The device itself was a pleasant surprise, based on all the literature/leaks, I was expecting the traditional white backed Tab. But this one has the same
textured/patterned (and grippy, btw) black/gray back as found on the AT&T (and Rogers) units, but with absolutely no carrier branding. The sales rep
said they may carry the white-backed model in the future as well, but at least for this first shipment, they're all black.
Model number is GT-PT1000M, so one could expect it to be very similar to International models, sans voice.
Finally, corporate stores have received 2 (count 'em, TWO) units each, and independent dealers may not get any right away, so they will be in short
supply at launch.
im debating wether or not to go into a bell store tomorrow. Im debating between this and a dell streak...not really sure yet. 2 per store sounds like i wont be getting one tomorrow anyways
socksfelloff said:
im debating wether or not to go into a bell store tomorrow. Im debating between this and a dell streak...not really sure yet. 2 per store sounds like i wont be getting one tomorrow anyways
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I'd hold off on the Streak if you really want one, since Dell US will be selling unlocked Streaks with Froyo already installed very shortly, like in time for Black Friday from all reports.
DELL's support sucks ass. Come on, 6 months to get the streak some froyo? We are ad portas of getting gingerbread. I'll keep my tab with all its imperfections.
Sent from my SGH-T849 using XDA App
calin75 said:
DELL's support sucks ass. Come on, 6 months to get the streak some froyo? We are ad portas of getting gingerbread. I'll keep my tab with all its imperfections.
Sent from my SGH-T849 using XDA App
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Just remember that the Galaxy S launched BEFORE the Streak did, and it's just now getting official Froyo in some regions too (none of which are Canada).
yeah I might hold off, i wish i could find a tab and a streak to play with side by side lol
That's why I returned my captivate and kept my nexus one.
Sent from my SGH-T849 using XDA App
I just couldn't give up the 4" SAMOLED. This is my fourth Galaxy S device, Tab I guess makes five.
Sent from my SGH-T959D using XDA App
:O I am definitely visiting the bell store tomorrow and hope they are in stock.
I should also mention they have a $10 Bell Mobile TV plan that doesn't use your data bucket, and the store I was in actually already had accessories:
Two different Roots sleeves (one a nylon zipper job with external pockets for other crap, one a pleather book cover sleeve that you slid the Tab in from the side and secured with a magnetic flap) and a generic pleather folio that used elastic to hold the Tab in place and a leather slide flap to secure it closed.
Plus Futureshop here already has Zagg full body Invisibleshields for them ($39).
This is totally better than the Galaxy S launch up here, where there wasn't **** for accessories for weeks.
What they did NOT have were extra 30-pin cables or car chargers.
So the bell store at Fairview mall refused to sell me one without signing a plan. Even though I'm an exsisting customer.
Really? I just got mine half an hour ago with no plan and no activation fee. It was funny they had to check the release date then just sold me it and said i was the first to own one bought at that store. I find it strange that the stores only recieved two of them, store thought so too. Im sooo happy its finally mine
Ice dream angel said:
Really? I just got mine half an hour ago with no plan and no activation fee. It was funny they had to check the release date then just sold me it and said i was the first to own one bought at that store. I find it strange that the stores only recieved two of them, store thought so too. Im sooo happy its finally mine
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Are you in toronto? If so what store did you go to?
socksfelloff said:
Are you in toronto? If so what store did you go to?
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No sorry I'm in Sudbury
Lol i've been to 4 stores across the gta. No one has them except the store at fairview.
yet the guy in Sudbury gets one? Lol?..
Just got mine at the Waterloo store (im from GTA). Loving this thing already. I bought it at full price and I am on the $20 TabFlex month-to-month.
socksfelloff said:
Lol i've been to 4 stores across the gta. No one has them except the store at fairview.
yet the guy in Sudbury gets one? Lol?..
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Lol I was so suprised that it actually had two in stock I thought for sure I'd have to wait a few days or weeks. We actually have three bell stores in our small city, the one I went to was the only one with them. Its the first time I actually like being here.
Sent from my GT-P1000M using XDA App
Can you make phone calls with that thing? or is it like in the States?
anyone can tell me if it's locked and if there's the same bell system app that the Galaxy S?
calin75 said:
Can you make phone calls with that thing? or is it like in the States?
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from what i've read in the news only those in the US are locked for call
I called and complained to Verizon about the LTE upgrade and the woman was very nice and sent me a box. I just dropped my xoom off at FedEx to head in for upgrade. Maybe if you call they will do the same or I just got lucky. Just wanted to give everyone a heads up!
Sent from your Moms EVO using 4G speed
So what's the end result? When do you get your Xoom back?
I called and they didn't offer anything. 6 1/2 months and still nothing!!!
4g is no good for me Verizon doesn't even have it here in the part of georgia i live in..yet they have it in Atlanta..sucks...oh well.Then when i asked them when it would be available in my area they said have no idea...argh
The retention rep pretended to be out of the office when I called.
Got it back yesterday, all is good, was wiped clean, not any real changes I can see. I'm in the Tampa market and I can say Verizon 4g kicks sprints 4gs ass hard. If I could get my unlimited sprint plans on Verizon I would change today.
Sent from my Xoom using XDA App
Got pics for proof?
Sent from my Xoom using xda premium
hammer4203 said:
Got pics for proof?
Sent from my Xoom using xda premium
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Wow, really?! No smiley or anything? You think he's just plain lying?
If this were the Moto support forums, I'd want to see pics too because it gets pretty deep over there. This site does not truck with BS artists and those things have a way of working themselves out here. I trust the OP more than the whole batch of Motoxprts combined. (They aren't all pieces of crap but they had a bit of a credibility problem for a while there. I can understand the caution, but I'm content with the OP's statement.)
Sent from my Xoom using xda premium
"Caroline" Verizon customer service ID 2047489
Im calling BS till Pictures are shown of the upgraded device. I spoke with both Motorola and Verizon yesterday for approximately an hour each, Supervisors in customer retention et cetra, they sure were not offering to send a box to my door to ship it to moto for a upgrade (I know, I asked) spoke to "Caroline" Verizon customer service ID 2047489 and her supervisor. Try giving them a call their as clueless as the deceptive Motorola staff.
i already have a box for a different issue. You think if I send it in they will fix it and throw the lte upgrade in for the heck of it?
How about going into settings and getting a pic of u holding up ur 4g upgraded xoom. Where it shows the build and version. The reason it's hard to believe is that so many of us have called and gotten no box to ship ours out. I have called and gone to every vzw store within 150 miles. None of them have had a xoom upgraded yet. As far as I'm concerned motor can send my 2 4g cards to my door! The damn bionic is crap! Why would I trust a cheap tech to put my cards in without screwing them up?
Sent from my Xoom using xda premium
As soon as I figure out how to get a pic on here I will. I just called and said I was told I was getting a box to send it in. The person didn't have a clue what I was talking about and got a supervisor that did know, she apologized and sent me a box, it was that easy. She probably wasn't suppose to do it but all Verizon employees and Verizon contractors as well as fortune 500 customers have all received the upgrade. It does exist.
Sent from my Xoom using XDA App
i find it interesting that verizon would offer to send you a box since, to the best of my knowledge, motorola is the one performing the upgrade?
not calling BS, just a little odd that vzw would be sending it.
I work for Verizon Wireless Corp here in Lansing Michigan as a retail sales rep. I had sent my xoom tablet in a couple of weeks ago during an Employee Only offering to test the process of upgrades to the Motorola Xoom. The whole process took about 4 days including the ordering of the box they send you. Was kinda hesitant due to the fact that I really customized alot of settings ... apps that arent avail any more..etc., So I sent it in without backing anything up (took a "Big" risk of losing my stuff), once I got it back my xoom had plastic protection on the screen , documentation of what was installed and a new build number " HLK42B ". Once I turned my device back on with fingers crossed.... all of my apps, movies, settings everything was how i left It. Was very satisfied with the care they took and notifing me along the way by email once recieved, completed , and sent from repair location. The 4G in my area is beyong what I expected. For those on the fence well worth sending it in.
Sent from my Xoom using XDA Premium App
BRIVAL711 said:
For those on the fence well worth sending it in.
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If I only could!!!!! I've been waiting 7 months!
3_D said:
If I only could!!!!! I've been waiting 7 months!
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Lol I'm with you on that one.
I call BS on the OP unless he's a Verizon employee, which it doesn't sound like.
Been a member on the forums since 2008 and still doesn't know how to attach a pic...lol?
Oh well, we're still waiting. I've called, gone into Stores, came out with diddly. Sent a complaint to the State Attorney General of Oregon about it to see if that expedites anything.
And the Fortune 500 Customer thing doesn't make sense to me. I'm an IBM employee, have my IBM discount, last I checked we were at #18 on the Fortune 500 list. I get no preferential treatment....weird
I still have my March 4th email promising the 4G upgrade " Coming Soon ". I don't think anyone would agree that 7 months was soon.
I just got off the phone with Motorola Support (800-734-5870). They still told me end of this month. I very politely asked him to look at the nearest calendar and tell me what date it says...these guys are idiots and MOT is a joke.
Seems like those fools haven't a clue I'm going to the store 7 * in the past week and they told me it was going to be there by the 21st. Then they told me he was going to be there on the 25th. The 26th. The 27th. The 28th. Customer service so they can overnight me 1. But in order to do so I would have to cancel my account again. Ughhh, help??
Sent from my HTC One X using xda premium
Wait like most everyone else?
Of course they have no clue. AT&T encourages hiring drones who have no interest in phones nor any discernible sales skills, in exchange for working more hours for less pay, in a "union" that does nothing but dock your pay for dues. They're told to toe the company line and have no individual thought, lest they risk termination.
That being said, most employees don't CARE when the phone will be out, or if you're waiting for one. They're trained to sell TODAY, to hype whatever is in stock, so they get paid, and more importantly AT&T gets paid.
Yeah, I got a nice " we have other phones that work" and I said " not really, but honestly I just want to know if u have s3 in the back" they do, just waiting on Samsung to greenlight the launch! Fml right most everyone?
Sent from my HTC One X using xda premium
I got lucky today and walked into my local corporate store and asked if they had any. They said they had one that was a preorder returning I could see it. I asked them if I could buy it and they said no and the manager said to hold on a minute. She went into the back and made a phone call and came out and said if I wanted it I can buy it.
I'm stoked I got so lucky.
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Just got an in-store update saying the in-store availability is yet to be determined.
Ugh. I can't believe it.
Sent from my HTC One X using Tapatalk 2
my store says tomorrow...but as a back up i still pre ordered thru the store and having it shipped to my work...just did this around 7pm EST and my BB preorder is still nowhere in sight...
send2amrish said:
my store says tomorrow...but as a back up i still pre ordered thru the store and having it shipped to my work...just did this around 7pm EST and my BB preorder is still nowhere in sight...
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Ha. I did the same thing at the same time. I will be following your progress. Hope I get mine first. Lol.
Sent from my HTC One X using Tapatalk 2
If I don't get this phone tomorrow I'll be like Arnold in predator, all shirtless covered in mud with a torch yelling like a mad man. Yeah. It's like that lol
Sent from my HTC One X using xda premium
Im a VZW customer. I ahvent ventured into other carriers threads till I saw this.
I had a similiar experience today. I expected your phones out on the 21 and then maybe 28th. I figured theyd at least have a floor model I could hold in my hands to just play around with.
nothing there. the woman had never even heard of the phone and said i should buy an iphone. I laughed and said nothanks and left.
I didnt realize how bad yall have it. seems this is common from the comments here.
Compared to teh VZW store in teh same mall it was night and day. Im not trolling if it comes off that way. I was so envious of you all.
The T-Mobile store in my local mall had one on display! I was very eager to actually play with the phone and see how it felt and looked. The Pebble blue looks nicer than I thought it would but I will stick to the white one I preordered on Verizon. I never should have gone in there! Now the wait is just that much more annoying.
I went in to my local tmobile today to just check out the GSIII because im waiting on the white one to come out. While there i grew interested in the pebble blue one and I asked the Rep if they had anymore in stock and said that they only received 6!!! WTF? how do you only get 6 GSIII's in stock?
Lmfao!
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And we could all have handled the logistics for Samsung better if we were employed by them....right?
Especially since the incompetent company underestimated the demand (we evidently should have handled that for them as well).
truprettyboi said:
I went in to my local tmobile today to just check out the GSIII because im waiting on the white one to come out. While there i grew interested in the pebble blue one and I asked the Rep if they had anymore in stock and said that they only received 6!!! WTF? how do you only get 6 GSIII's in stock?
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i'm pretty sure most corporate stores don't get ginormous quantities in stock unless you are in a prime market/location.
i mean come on 6 phones geesh but oh well I cant cry over spilled milk
this more than no LTE pisses you off?
Only big stores in big cities get a lot in stock.
This is true for any phone on any carrier. Usually smaller stores even in big cities will only get about ten or so devices.
So I bought the hype without reading more here first. Lesson Learned. Only my second android phone, the first being the SG3.
I contacted ATT who sends me to MOTO, who sends me back to ATT.
Finally called the store directly, and am Hoping the second customization comes before the end of 14 day period so I don't have to pay the restocking fee.
Thankfully I have kept everything, the original card, receipt from the store, invoice from MOTO saying it was on its way, the tracking information, the tracking information from when I sent it back for the second customization.
I will keep you guys updated but either way, ATT and MOTO need to talk to each other cause spending 3 hours on the phone / "live" web chat doesn't cut it as customer service.
why are you returning it?
^^wondering the same^^
Sent from my SCH-I605 using Tapatalk 4
Why did you start a thread?
Sent from my Galaxy Nexus using xda app-developers app
What hype? Hype you created? How could someone else make you buy something...crazy.
I hope they do return it at all...haha.
Just kidding, running at the mouth like you.....
Sent from my Nexus 7 using Tapatalk 2
I was able to exchange my Moto X through Motorola no problem (didn't like the white front once I saw it in person) I didn't get bounced around. I chatted in through the Moto maker website. They told me I would get a call in 24 hours. Never got a call but got the slew of emails to order my new one, rma info and FedEx label. I seriously only had that easy of a time exchanging Google play devices. My replacement is acting wonky. I lost 7% battery in less than 45 minutes of mostly idle time. Today he tried to tell me to go to at&t and I told him he was wrong. They only accept non custom ones at AT&T. So he did the same thing they did they first time. Escalated it and said I'd hear from them in 24-48 hours. Hopefully the same deal happens where I don't get a call just the emails.
Sent from my XT1058 using XDA Premium 4 mobile app
krypticos said:
why are you returning it?
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I was returning it because I wasn't sure if I was going to be patient enough for root and an unlocked bootloader.
With Root seeming like it is going to happen by the weekend. I'm really considering keeping it but a locked bootloader might still end up being a deal breaker for me. The other reason is that I'm willing to wait until the holidays for the price to drop since my financial situation has changed.
jimmyco2008 said:
Why did you start a thread?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
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I started it as a warning about motorola's poor customer service and the trouble you'd have to go to return a moto x with ATT.
I still might have to return it, which is why I kept every single receipt, and I plan on posting an update should I go down that road.
I also did a swap because I didn't like the white front. I had no problem at all with customer service. Letting me swap it out for a different color because of my mistake is way better then I expected.
Icon000 said:
I started it as a warning about motorola's poor customer service and the trouble you'd have to go to return a moto x with ATT.
I still might have to return it, which is why I kept every single receipt, and I plan on posting an update should I go down that road.
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Click to collapse
I believe you posted in the Moto forums, and the forum manager already replied that it wasn't an issue with Moto customer service. The issue was there was an untrained AT&T local store (big surprise). If you buy the phone (or MotoMaker voucher) from an AT&T store, you are able to return your phone to that local store.
The process works, unfortunately you just hit a local store that didn't follow it.
As for the bootloader thing - it was announced at launch that dev edition phones would be coming out for some networks and AT&T and Verizon would not have unlockable bootloaders.