[Q] HTC Sapphire stuck in RUU mode?????? - myTouch 3G, Magic General

Sapphire pvt 32a ship s -on h
hboot-1.76.0009 (sapp10000)
cpld-12
radio- 6.35.08.29
ruu
i tried with different original roms (stock roms) but in vain dont know from which country it belongs or which is the proper stock rom for it
i also tried with back + power button and volume down + power button
always comes above scene
can someone find with sn: Ht96rkf02355
plz tell some solution
thanx in advance

make sure your USB cable is working properly, secondly if you where attempting to flash a recovery (it happen with me) sometime recovery won't get flashed properly so phone stuck at splash screen (mytouch logo in your case it might be HTC) then at some corner of screen you get "RUU Mode" in red font, if it is so... then you might need this link, this link contain various list of RUU for 32a board and 32b board. Read carefully inside the link before you proceed.
http://forum.xda-developers.com/showthread.php?t=659403
and also try to flash using goldcard
Good Luck

white screen with green writing shows the following:
sapphire pvt32A ship s-off H
Hboot 1.76.0010 (sapp*****)
cpld -10
radio - 6.35.10.18
Jan 14 2010
RUU or (RUU USB if plugged into computer)
only have access to ruu or ruu usb
fastboot can see device but always fails
when try to flash anything
roms fail at 81% when trying to unzip system.img with rom utility

Related

*HELP* Bricked / Not Bricket no clue.

Hi,
Firstly i would like to thank everyone for any help they can provide.
First some information -
I originally had an:
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.33.0009 (SAPP10000)
CPLD-12
RADIO-3.22.20.17
MAY 8 2009. 21:02:32
Using this post here: [32A][HOW-TO] Upgrade to 6.35.07.29 Radio and 1.76.2007 SPL (Downgrade/Revert too!)
I managed to upgrade my SPL and Radio to:
SAPPHIRE PVT 32A ENG S-ON H
HBOOT-1.76.2007 (SAPP10000)
CPLD-12
RADIO-6.35.07.29
Aug 21 2009, 18:19:15
I would like to point out I was originally trying to do update to this: [ROM][32A] CursorSense32A-1.0 FINAL! Fast, stable 1.5 Sense UI ROM! [01-12-10]
After everything said and done as soon as the phone started it went to an endless loop, switching off and switching on. I tried getting into recovery (Home + Switch on) but it would stay there for a second and then reboot again. Tried getting into Fastboot (Back + Switch on) which initially i was glad to see the white screen popup but now adb devices nor fast boot devices detect the phone i get no devices listed.
I have tried re-installing the usb drivers, rebooting the pc and the phone a billion times just about everything but nothing works. I can't do anything from recovery because it stays there for a few seconds and reboots again and without fastboot i can't manage to flash it into recovery either nor can i push any files to the phone. (Even tried connecting the phone to my mac and see if i could get some sort of access to the phone but i get nothing).
I would appreciate any help pertaining to this problem.
*UPDATE*: I don't know how but i can finally see the device under fastboot devices. I am guessing the best way to go is flash another SPL even though i have the one that is to be used by the CursorSense, any suggestions? Should i try re-flashing the SPL?
**UPDATE (2)*: Tried [32A][HOW-TO] Upgrade to 6.35.07.29 Radio and 1.76.2007 SPL (Downgrade/Revert too!)
but it fails with (remote: signature verify fail)
*sigh* any suggestions....

Magics thinks its 32A (Recovery Issue)

Hi,
I got a Vodafone Magic (UK).
It was on Android 1.6, so I reverted it back to 1.5 using the .zip file on theunlockr's site (After trying a failing at using eMagi's/Neoblade's .nbh file). I then tried to use Recovery Flasher to flash a new recovery, yet everytime I tried to flash it, I would only get a red vodafone screen where my recovery screen should be. So then I checked the fast-boot screen where it said all the details for my phone. And it read Sapphire PVT 32B HIP S-ON H which as you all know is wrong as (as far as I know) all 32B magic's should be G.
It was definetely a 'G' before yet must of somehow changed when reverting to android 1.5.
So after failing flashing a new recovery (from Recovery flasher/ Terminal Emulator/ Fastboot) I tried 'fastboot boot <amon ra recovery image>.img' - H version and sure enough it booted.
So my problem is that I know i've got a 32B handset which thinks its 32a.
(BTW I am in the process of rooting). How do you guys think I should proceed? Also can you tell me what precautions to take to make sure I don't brick my phone?
Thanks guys!
Turn off, then turn on by pressing Back + Power
Post exactly 5 first strings
5[Strogino] said:
Turn off, then turn on by pressing Back + Power
Post exactly 5 first strings
Click to expand...
Click to collapse
Sapphire PVT 32B SHIP S-ON H
HBOOT-1.33.0009 (SAPP10000)
CPLD-10
RADIO-3.22.20.17
MAY 8 2009,21:02:32
Someone help please!
Mod. edit: not dev related, moved to general
Radio ?
I think your problem is due to your 3.x radio.
Try to flash a 2.x radio, either 2.22.19.26I you can find in HTC's developer website, or the newer 2.22.23.02 radio you can find in the G1 dev forum.
DO NOT FORGET TO CHECK RADIO COMPATIBILITY WITH YOUR HBOOT
To get your Magic fully 32B - you must flash official RUU for 32B Magics ... or ...
this nbh for UK Vodafone.
http://forum.xda-developers.com/showpost.php?p=4884067&postcount=1
p.s. nbh for UK, so you probably need create goldcard as you have Vodafone NZ
Goldcard avoids Customer ID check

Help needed ! Sapphire Unknown 32A

Hi,
I tried to update my Htc Magic to run the Latest Android on it.
So I followed the procedure on Unlockr to update SPL, RADIO, etc...After several updates, flash and reboot I am stuck.
I have only two choices:
- FASTBOOT
- " HTC MAGIC "logo
I am not able to go back to the phone first state. Even if I try to boot using "fastboot boot recovery image...."
What I have on the HBOOT now is:
SAPPHIRE UNKNOWN 32A SHIP S-ON G
HBOOT-1.33-0006 (SAPP10000)
CPLD-12
RADIO-2.22.19.261
Hope you can tell me to bring my phone back ?!?
Thank you
If you hold down (home+power) does it bring up a recovery screen? Will be green and black and say which recovery mod it is at the bottom. You may have to hold them down for up to a minute before it loads up. Also, it already looks like you didn't flash the hboot correctly or something. Do you have the myTouch with the 3.5mm jack? Which guide did you use at Unlockr? If you can't link it, what is the How To title?

Magic stuck on "htc magic" boot screen after Engineering SPL... and bad Nandroid, ugh

Magic stuck on "htc magic" boot screen after Engineering SPL... and bad Nandroid, ugh
Please help, I'm stuck on a boot screen, compounded by an apparently bad Nandroid backup
I just got a Rogers Magic so I can get 3G on AT&T. (couldn't with my T-mo G1) Rooted it, installed the RA-Sapphire recovery and took two Nandroid backups (one with, one without Ext)
Here was my starting point:
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT- 1.76.0010 (SAPP50000)
CPLD-12
RADIO- 6.35.10.18
Plan was to install Cyanogen 6.1.0 (like my G1). This requires that I downgrade the radio, and I was planning on using RadioSwitcher tool to make life simpler.
The tool requires an engineering SPL be installed, and points to this Magic SPL Hboot collection thread
I've downloaded and/or tried (in this order):
Stock: 1.76.0010 (as noted above)
Engineering SPL 1.33.2010 (from the SPL collection thread the tool instructions pointed to)
1.76.2007 SPL (from the Cyanogen Wiki on Magic 32A with 6.35 radio)
Engineering SPL 1.33.2009 (from the SPL collection thread the tool instructions are pointed to)
So when I tried using the tool to switch the radio to a Radio_HTC_PVT_32A_3.22.20.17 [supplied], I got these results:
Stock 1.76.0010 - tool won't update radio without an engineering SPL. Device boots up no problem.
Engineering 1.33.2010 - tool uses Fastboot, I see progress bar, then screen goes black and tool reports "Radio update: FAILURE". Device now won't boot, hangs on "htc magic" boot screen.
Tried to restore - Nandroid restore issue noted below.
Engineering 1.76.2007 - same progress bar/black screen, update "FAILURE", and device won't boot.
Engineering 1.33.2009 - same progress bar/black screen, update "FAILURE", and device won't boot.
(I tried posting on that Radioswitcher thread but it's locked or closed or I'm just not able to post on it.)
I don't feel comfortable randomly trying SPL's, especially as I'm guessing there's simply a lack of understanding on my part as to which SPL is compatible with my current phone/radio. I'm hoping someone here can help with that.
Currently, this is how the phone sits:
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT- 1.33.2009 (SAPP50000)
CPLD-12
RADIO- 6.35.10.18
...not able to boot, not able to restore:
I can get into recovery, but it's also testing me:
When I try to flash anything from SD, I get "E: can't mount SDCARD:" If I select "USB-MS Toggle" then disable it and come back, then it appears to work - but doesn't give me warm and fuzzies.
Nandroid restore - either backup gives "Error: run 'nandroid-mobile.sh restore' via adb!"
That really makes me uncomfortable and puts me a bit out of my comfort zone - I was counting on the Nandroid backup as my safety net... never had any issues with my G1 and Clockworkmod recovery. :huh:
Thankfully, I have the trusty G1 I can plug my SIM card into to use as a phone...
But I really need to get this working or it's a lot of money, and hopes, down the drain.
Help - please!
I used this guide to root my phone to begin with - I see there's an engineering SPL option in there also.
Although I said I wasn't going to try pot-shot SPL attempts, this was part of the rooting process I followed originally, and someone suggested that I try that one.
I can't boot my phone so I couldn't follow that process exactly, but I extracted the SPL file from that zip file and put it on the SD card using my PC, then booted into recovery to flash that Eng SPL...
...and still the Magic won't boot up. I can't tell if this is even any different than the previous SPL - or rather if the problem preventing boot is a problem, if it's tied to the SPL (numerous SPL-swaps would seem to indicate no?) and if it's different.
Now I'm here:
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT- 1.76.2007 (SAPP50000)
CPLD-12
RADIO- 6.35.10.18
Stop...you have an eng spl... Thats all what you need!
You are working the BLIND...
For every spl there are matching radios...
For the 1.76.2007 spl, you can use any 6.35 radio for magic.
For the 1.33.20xx(xx can be 04,05,10) you can use 3.22 radios.
All the above are eng spl, which basically gives extends read/write permissions.
With the eng you can flash what ever partition you want, e.g. system, radio or recovery.
The reason you can't boot is that you have **** up your system.... That we can fix easy :0)
Radio/spl **** ups -> not to so easy to fix.
You have a good combo now, let's get you a good system.
First, you need to flash a different recovery to make sure it works with the 6.35 radio.
Download my fastboot commander tool (magic version, check my signature) and it will do it for you the easy way.
When you have the tool, go to magic 32A tab.
There you can find two buttons, one for 6.35 radio combo a.k.a new radio.
You also find one for 3.22 radio a.k.a. old radio.
The tool will flash an entire combo of radio, spl and recovery that matches :0)
so... this what you have to do, choose 1 and only 1:
1) use the tool to flash "new" combo, reboot into recovery and flash any rom that is for the new radio (6.35). Check out the development sections for roms.
2) use the tool to flash "old" combo, reboot into recovery and flash any rom that is for the old radio (3.22). E.g. cyanogenmod from this page:
http://wiki.cyanogenmod.com/index.php?title=Latest_version#MagicCM6
Remember to flash the EBI 1 kernel or else the system will not boot.
The gapps (at the buttom of the page) are optional but recommend :0)
Good luck, and stop working the BLIND!
Sounds good...
Should I expect that after flashing the "old" images, that I'd be able to boot my phone into the stock OS again (1.5 with Sense)?
Or should I just skip that [if that's not a good test] and just proceed with loading the Cyanogen ROM?
Very much appreciated, and thanks again.
Also, one thing I'm concerned with - I've seen some notes along the way that the Magic requires a custom Kernel to install Cyanogen... I'm not sure what the Kernel really even is. Do you have any insight into that?
http://wiki.cyanogenmod.com/index.php?title=How_to_build_a_kernel_port_for_CM6
I've got the 32A - but those instructions are hardly 'download this file and flash':
"If you want to build a EBI1 kernel port package to get it to run on a 32A Magic (with 288 MB total RAM), or a phone with the 3.xxx radio such as the Rogers 32A Magic and Rogers Dream, then you can follow the instructions below:"
...and those instructions are long, and most intimidatingly - vague (much is implied, not all explicitly stated).
Yikes...
..........
I flashed the "old", and the phone now gets stuck in a boot loop on the "Rogers" (before the "HTC Magic" where it was getting stuck before).
The recovery is still the RA-sapphire-v1.7.OH... is that the Amon Ra?
I'll take a backup in this state, test-restore it (I know from experience with my G1 that the "HTC Magic" splash screen will be replaced with a Cyanogenmod one, with the Cyano 6.1.0) then put the Cyanogen on there and cross my fingers that I don't need to mess with that Kernel procedure...
EDIT:
I have a backup that restores - unfortunately it puts me back to the original "can't boot" state, lol.
Anyway, so after I took that backup, I proceeded to flash Cyano and the tiny Gapps.
I'm still getting hung on the Rogers screen - the Cyanogenmod boot screen doesn't come up.
WTF, you know?
EDIT 2:
I forgot to list my current state:
SAPPHIRE PVT 32A ENG S-OFF H
HBOOT-1.33.2010 (SAPP50000)
CPLD-12
RADIO-3.22.20.17
Let me know if you can help, thanks
i think now you can boot into recovery and wipe everything and then try to flash the rom from sd card/
READ what is written...
You are still messing **** up...
You cannot boot ANYTHING until you get a working system on the device...
You keep "booting" to nothing because there is NOTHING to boot...
STOP for a second and READ.
I have giving you 2 options... do one of them...
The Cyanogenmod need EBI 1 kernel which you can find on the same page i gave you..
if you read the instructions, you also find i have written that...
Once again to be sure, flash EBI 1 kernel after the CM rom, then you flash gapps and you should be good to go...
Or flash "new" combo and download this rom:
http://forum.xda-developers.com/showthread.php?t=778083
I can't help any more if you don't READ before you act!
I did... wanted to take it one conservative step at a time... operating with a bad backup here... ;-) And that Kernel page on the Cyanogen wiki is just evil... it should have a source to download one and apply, for us mere mortals lol.
I downloaded an already built, already compiled EBI1 kernel, and that did work nicely. Phew.
Thanks for the tool and the help - I couldn't have done it without your help.
Okay, so question! I've got the same problem this person has with the starting point:
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT- 1.76.0010 (SAPP50000)
CPLD-12
RADIO- 6.35.10.18
From this point, would I use the same process to get my phone to work?
..I'm a programming noob.
yawaemekat said:
Okay, so question! I've got the same problem this person has with the starting point:
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT- 1.76.0010 (SAPP50000)
CPLD-12
RADIO- 6.35.10.18
From this point, would I use the same process to get my phone to work?
..I'm a programming noob.
Click to expand...
Click to collapse
Does your phone boot into the ROM?
I should probably explain a bit:
So my phone is caught at the "HTC Magic" screen at the startup. It won't go on any farther than that. When I hold down the VOLUME DOWN key and press the END key, I can bring up the screen that states the following:
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT- 1.76.0010 (SAPP50000)
CPLD-12
RADIO- 6.35.10.18
The screen does give me some menu options:
HBOOT
<BACK> FastBoot Mode
<SEND> Simlock
When I press BACK, I get another set of menu options:
FASTBOOT
<VOL DOWN> HBoot Mode
<SEND> Reset Device
<ACTION> Restart to HBoot
<MENU> Power Down
..did that answer your question? ..i'm not sure.. LOL!
Yeah, so it's not booting into the ROM. Did you have root before? Did you have a custom recovery installed? Can you get into it by pressing home+power?
I bought the phone off of ebay so I don't know what was programmed on the phone before I got it.. :/
DonJuan692006 said:
Yeah, so it's not booting into the ROM. Did you have root before? Did you have a custom recovery installed? Can you get into it by pressing home+power?
Click to expand...
Click to collapse
Sent from my HTC Magic using Tapatalk
The HOME+POWER buttons bring me to a screen where there's a picture of a "!" inside of a triangle by the phone..
Your going to have to root using the goldcard method. A Google search of "root 32A magic goldcard" should get you were you need to be.
Okay, so I'm sorry to be such a noob, but I got everything ready for a Goldcard (cable and a new kingston SD), but then what I need is to set up the ADB which requires me to connect the phone to a computer.. I cannot access anything on the phone via the computer except for the memory.. the drivers won't install.
I'm using this website's instructions:
/theunlockr.com/2010/03/10/how-to-create-a-goldcard/[/url]
So, the second step is to create an ADB, and then the third requires me to access the phone itself and unmount the SD.. I'm kind of at a loss at this point..
what should I do?
You'll have to see if a friend has a phone that you can borrow to make the goldcard. The steps will be the same and it'll work on any phone running Android.

Please help!!!!i thing it is bricked

Hello
I tried to flash an original RUU to my sapphire 32A with 2010 hboot and 3.22 radio....I received an error while updating the radio..Now when i turn on the phone it shows me the Fastboot mode with 2009 hboot and 3.22 radio and cannot flash again..When it goes to radio the screen becames black
Please help!!!!
More info
in fastboot mode i can see
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.0008 (SAPP10000)
CPLD-12
RADIO-3.22.20.17
Nov 3 2009,15:56:29
What to do??the phone closes when the official ruu tries to update the Radio
How can i restore the old?
boot into recovery doesn't work?
no only the fastboot!nothing else
Please help mee!!!!
nikosdd said:
More info
in fastboot mode i can see
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.0008 (SAPP10000)
CPLD-12
RADIO-3.22.20.17
Nov 3 2009,15:56:29
What to do??the phone closes when the official ruu tries to update the Radio
How can i restore the old?
Click to expand...
Click to collapse
You have mismatching radio/spl combo.
Download my fastboot commander from my signature and provide here all device info.
............................................................
Operating system: Windows.
Tools folder found.
Windows fastboot tools found.
The folder containing the IMG files was not found.
No Nandroid folder was not found - "Restore" button disabled.
STARTING PRINT OF DEVICE INFO.
-----------------------------------.
SPL/hboot version: 1.76.0009.
Radio version: 3.22.20.17.
Main software version: 3.05.401.3.
cid: htc__n34.
cpld: 12.
product: sapphire.
mid: sapp10000.
security: on.
build-mode: ship.
-----------------------------------.
Print of device info SUCCESSFUL.
This device does not have s-off nor eng hboot.
ARE YOU SURE THAT THIS IS THE RIGHT TOOL FOR YOU?.
is the phone bricked????
Yes and No... it's very hard to bring it back...
please tell me the way...!
i tryed something and now i got this
HBOOT-1.76.0008 and from fastbootcommander the same as previous...Is now easier or i made a ........???
Please help mee~!!!>.......
The problem is you have mismatching spl/radio versions.
We need to fix that by changing the spl version to a 3.22 radio compatible one. The spl should be 1.33.xxxx.
But also here we have a problem. Your system version is high. We cannot find any RUU which has the same or higher version than what you already have, and contains an old spl version (the 1.33.xxxx version).
What we can do is to change the system version. That requires access to the system or recovery. You don't have access to both... so again... no luck.
You have 3 options:
1) Jtag it (hard to find anyone to do it for you, and very complicated to do it yourself)
2) XTC clip (very expansive, better buy a new phone)
3) Try to run this command: fastboot oem boot
and see if the device boots into the system. If it does, KEEP IT A LIVE AND POST HERE FOR HELP.
mumilover said:
The problem is you have mismatching spl/radio versions.
We need to fix that by changing the spl version to a 3.22 radio compatible one. The spl should be 1.33.xxxx.
But also here we have a problem. Your system version is high. We cannot find any RUU which has the same or higher version than what you already have, and contains an old spl version (the 1.33.xxxx version).
What we can do is to change the system version. That requires access to the system or recovery. You don't have access to both... so again... no luck.
You have 3 options:
1) Jtag it (hard to find anyone to do it for you, and very complicated to do it yourself)
2) XTC clip (very expansive, better buy a new phone)
3) Try to run this command: fastboot oem boot
and see if the device boots into the system. If it does, KEEP IT A LIVE AND POST HERE FOR HELP.
Click to expand...
Click to collapse
XTC clip got its price reduced by 83 % on their wesite (from 310 to 54 usd)
Yea... but is the phone worth it?
A new phone will cost you the same or a little bit more...
sir what about my case
sapphire unknown 32a ship s-on g
hboot- is for 32b(sapp10000)
2.22etc. also for 32b
after i flash sappimg.nbh, it became like that and i cant access recovery mode, bootloader only , but i cant change the spl and i cant put recovery.img. it says remote:now allow
The answer is found in your thread..
no it remains at the Fastboot mode.It vibrates and cmd stucks at INFO0 and after 2 minutes the phone does a soft reset showing the HTC logo and after 2 minutes again and again...XTC clip is 30 eyros and at ebay more cheaper..Are you sure that this will fix it?.Also if i try to flash a rogers rom with goldcard that has higher version than the current???But i heard about a risk that if it works you are ok but if not i will make the things worse...is that true?
And has HBOOTPREUPDATE = 12 (i thing is about hboot) and i created a goldcard Sandisk 2gb with SimpleGoldCard_v1.I took the CID of the memory stick from my other mobile HTC Desire
As long as you have mismatching spl/radio you will get failing radio flash.

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