Hi guys,
I have a problem with the 3G connection on my phone. If I have wi-fi active, 3G doesn't work. If I turn off wi-fi and enable data connection, it still doesn't work (the 3G icon shows up next to the signal icon, but no internet). I have to restart the phone in order for the internet to work (a 3G+ icon shows up, or E, depending on the signal strength). And this method doesn't always work, sometimes I have to restart the phone 2-3 times.
I tried an app (Repair 3G), but it doesn't seem to do anything useful.
Also, I don't know if it matters, but there's no custom rom on the phone, only official updates. For unlocking, I used some website that I found here, I just visited the site from the phone, clicked a button and the phone was unlocked (at least I can install xap's from the PC).
Can someone help me with this?
Thanks!
You can try "Network Profile".
Choose another Profile and than back to yours .
If your profile is not listed in profile manager try some other which is listed for your country (which might use the same network as your provider).
Keep in mind that your IE favorites are also reset when switching profile. At least that's what I noticed.
Related
hello,
after searching on "3G" in the forum, i seems that the problems are just the opposite to my question, they all want 3G to be turned off.
Now I want to connect to 3G (with the "G" icon on the staus bar).
My problem is that it always connect on "edge", with the "E" icon in status bar and when I want to make a video call, it always says that there is no connection to 3G so I can't make videocall.
Anyone knwos how to activate 3G?
I looked into the connections, but I don't want to mess in it without knowing what I do.
BTW I'm in Europe (Belgium).
Thanks
You fell into the same trap I did when I first got a Windows Mobile phone.
G means GPRS and is the lowest, simplest connection speed.
G = GPRS. "Normal" internet speed (9.6-14.4kbps)
E - Edge. "Enhanced" internet speed (normally 48kbps, but can be higher)
3G = 3G internet speed (128-384kbps). Also allows video calls.
H = HSDPA. "Mobile broadband" speed. (1.8Mbps, 3.6Mbps or 7.2Mbps depending on operator).
You'll want to go to:
Start > Settings > Connections > Advanced Network
Make sure that HSDPA/HSUPA is enabled
From then on, it depends on the signal in your area. If you find that you're having a problem getting and maintaining a 3G or H signal, you might need to get an updated SIM from your operator. I got a new SIM from O2-UK and it solved my connection problems immediately.
I see that HSDPA/HSUPA is enabled.
Could it have something to do with the settings in connections (instead of advanced network settings)?
I will also check with my provider (sim card)
Thanks for the reply
i cannot connect to the internet not using wifi. i do however h an H symbol next to my signal. i dont get why i have the hsdpa but cannot connect. i've tried anything i can think of.
*i can't turn data connection on in my comm manager, it automatically disconnects and says wap.cingular not working or gprs not working somthing like that.
*in the connection settings i pick media net wich is automatically picks att but still won't
*in settings/personal/phone i left if auto defualts for bands
*settings/connections/advance network i even tried to put it to hsda ONLY won't work
the only new lead im getting is this Zenith post saying he got new sim card so now it's working. that's all im getting at now. but im even skeptical about that
If you are not getting the 3G or H icon then you either have no coverage or an incompatible SIM.
If you can't connect to the internet you either have incorrect settings on your phone, or your network aren't allowing you on their APN.
Suggest in all cases phoning your network to get clarification.
artesea said:
If you are not getting the 3G or H icon then you either have no coverage or an incompatible SIM.
If you can't connect to the internet you either have incorrect settings on your phone, or your network aren't allowing you on their APN.
Suggest in all cases phoning your network to get clarification.
Click to expand...
Click to collapse
you wouldn't believe how i found out i had no internet. they say'd it was in the system but it was disabled in thier system. i put in my brothers sims and his work just fine. so i told them to look at whatever his plan is and they switch to what he had. anyways long story short i found out not my settings bc you just auto configure it connectin wizards, and wasn't sims card, it was stupid att. i was getting the H icon but not an H on my signal. anyways its all done now. thanks again guys
Didn't have time to browse all the posts on this issue but while we're waiting for the next useless hotfix from HTC, I tried to go with manual settings for the network and network type by doing the following:
1. Wireless controls>Phone>Band: Change network type from Auto to WCDMA. Left Band Frequency on auto. Done.
2. Settings>All Settings>Personal>Phone>Network: Changed "Network selection" to "Manual". Your device will search for all available networks. Pick your carrier/network from the list.
3. On the same screen as 2, tap on "Set Networks" and uncheck all other networks except your own primary network.
With the above change the phone will only have my home carrier to choose from (not sure if that makes any difference) and the network type will always stay with HSPA which is no problem for me in the area I live, in fact I want that.
Cant confirm if this does it since the issue occurs sporadic, but so far five days without any SMS stuck in the outbox which is unusual for me, used to get it every single day.
Obviously the above leaves it to you to manually manage the network settings as well as running H all the time may be a problem for some, but if this works as an interim (hopefully not permanent!) solution for some users it could be worth giving it a shot...
Cheers.
Rom:1.48.405.2 UK, clean install without any of the previous SMS fixes but including all the currently avail updates from HTC.
Radio:15.28.50.07
Alisha said:
Didn't have time to browse all the posts on this issue but while we're waiting for the next useless hotfix from HTC, I tried to go with manual settings for the network and network type by doing the following:
1. Wireless controls>Phone>Band: Change network type from Auto to WCDMA. Left Band Frequency on auto. Done.
2. Settings>All Settings>Personal>Phone>Network: Changed "Network selection" to "Manual". Your device will search for all available networks. Pick your carrier/network from the list.
3. On the same screen as 2, tap on "Set Networks" and uncheck all other networks except your own primary network.
With the above change the phone will only have my home carrier to choose from (not sure if that makes any difference) and the network type will always stay with HSPA which is no problem for me in the area I live, in fact I want that.
Cant confirm if this does it since the issue occurs sporadic, but so far five days without any SMS stuck in the outbox which is unusual for me, used to get it every single day.
Obviously the above leaves it to you to manually manage the network settings as well as running H all the time may be a problem for some, but if this works as an interim (hopefully not permanent!) solution for some users it could be worth giving it a shot...
Cheers.
Rom:1.48.405.2 UK, clean install without any of the previous SMS fixes but including all the currently avail updates from HTC.
Radio:15.28.50.07
Click to expand...
Click to collapse
On mine under Wireless Settings>Phone is only has the options for sounds available?
Jammie: Doesn't sound like the right place. It's basically just the Comm Manager.
Thats right: Comm Manager/Phone then scroll down to Band to make those changes, then Done or Cancel and hit the Menu/Network or Advanced Network tab.
Bear in mind that if you select WCDMA only as opposed to Auto, then you will have no signal at all if you go to a non-3G area (of which there are still many thousands of square miles in UK!); overall its best to keep this at Auto for everyday use.
OK, I did steps 2 & 3 but on the first I had problem... Phone couldn't connect with the network with WCDMA, only with gsm, so I turned it from auto to gsm... I don't care about 3G
have tried all that and it didn't solve the sms problem for me...
I apologize if this subject has been already raised, I searched the forum but didn't find any info on this subject. I didn't do anything to my phone, like debrand or download some new software update, except for installing GDE but I don't think it's the problem. Phone doesnt seem to connect to 3G anymore, Wifi is ok but not 3G. I don't even see the small arrows on top with 3G icon which usually appear when it's out of Wifi area. MMS & data is checked like it's supposed to be. It was working fine before and just today stopped working. I tried restarting the phone - doesn't help. Any ideas ?
Found the problem. Has to reset APN. Juice defender was intruding. However I decided to keep it.
Unlocked X10 won't connect to 3G
I recently bought an unlocked Xperia X10 from Amazon and used the automatic internet settings to set up the AT&T APNs, but I can't connect to the 3G network.
Hey. I have an HTC Magic (32A) from Rogers. I followed the guide on the CM wiki for rooting my phone and installing CM 6.1.0. The installation and such went without a hitch; it's working fine, except my data connection no longer works. WiFi works perfectly fine, though. It's just a shame because I'm now paying for a data plan that I can't use.
I read around here that it's usually an issue with the APN info, but I triple-checked it and it seems all fine and dandy. The "Data connection" option is also checked, as it should be.
The only thing I can think of at this point is the ridiculous 911 debacle, but the Rogers waiver form for reactivating data says my IMEI is invalid -- this seems like a very common issue, but I'm a bit weary of calling tech support since I have a rooted phone.
If it's even possible at this point, I wouldn't mind even reverting back to my stock 2.1 state, except I didn't make any backups with nandroid first. Any help would be appreciated. Here's my version stuff:
HBOOT-1.33.2010
RADIO-3.22.20.17
Have you tried popping your sim card into another 3G capable phone, and see if it can manage any 3G traffic?
If so, then it is not a provider / data enable issue, but rather a phone issue.
If you installed CM, then your APN should have been set automatically (CM comes with a big list). If you messed with the APN and saved it, you might wanna check it a 4th time
Have you tried the 2g/3g toggle button in the power widget that comes with CM?
Have you tried the settings of the power widget that comes with CM, where you can configure the toggle options for 2g/3g?
Do you even have normal "g" (GPRS)?
Do you live in a concrete underground bunker? Have you got good enough signal for data traffic?
Data service enable from your network provider is usually to the SIM, and not to the phone (where you IMEI resides).
I think if they block the phone based on IMEI (or don't recognize your IMEI), then you will have no connectivity (both data and voice/txt).
Thanks for the reply!
I tried putting the SIM card into another phone just now (a Nexus One, unrooted, stock ROM), and it's the same thing: voice/text works but no data.
I've had no luck with the APN list from CM. I tried another list I found on the internet somewhere but that didn't work either. I've since reset it back to the CM default.
Tried the 2G/3G toggling, didn't work.
I've never even seen the data icon that shows 3G or regular G. Is there a better way to check if I have a GPRS connection?
I've tried it at multiple altitudes. Right now I'm sitting in an office and I've got all four bars on my signal.
My uncle happens to work for Rogers; I asked him about it and he said he'll send me a list of instructions on what to do, in case the problem is indeed on Rogers' end. If it works then I'll post it here for y'all.
Hi all,
Been having some problems recently on my wife's Nexus 3g (tilapia). She had it for about six weeks now, I rooted it and installed PA on it (same as my grouper).
Everything was working fine until recently, 3g stopped working for no reason that I have been able to figure out.
What I've tried and noticed so far:
Clean install (full wipe) of PA, and also tried different custom roms - 3g not working
Tried the simcard from my phone to rule out network errors (since I'm on a different network) - still not working
In notification window, 3g coverage bar shows blue when wifi is on, asa it's turned off, a little H appears next to 3g bar, which straight away goes grey and stays that way until wifi is turned back on (this is all in range of wifi network, 3g icon does the same thing if i move far enough to lose wifi access). Strangely enough the carrier (Telstra) shows on my lockscreen, but any attempts to use the connection, like playstore, browser, go sms, all return a no connection error. Also when wifi is off and 3g icon is greyed out, the device sometimes crashes (hardlock) when trying to unlock the lockscreen (maybe unrelated).
Flashed back to stock following these instructions: http://forum.xda-developers.com/showpost.php?p=32075129&postcount=1 - problem still remains
APN settings have been tried on both auto and manual, no luck.
At this stage I'm starting to think this may be a hardware issue with the 3g modem and thinking of just returning the unit altogether.
Has anyone had anything similar happen?
EDIT I've returned it on warranty