Database Users

Push Email stopped working

I set up push email to an exchange server and all was working fine when POOF!!!! Now all of the sudden i get the error on the phone (when looking at active sync on the device)
"The security certificate on the server is not valid. Contact your exchange admin......"
Now before you tell me to contact my exchange admin let me say that I did and the cert is fine. Is there any other cause for this?

you say the certificate is fine, though I would still try to delete the certificate on your mobile, and install it again.
Only other thing I can think of, is that the certificate on the server is has been updated.

Another reason for this is if your time is to different from the servers.

quarintus said:
you say the certificate is fine, though I would still try to delete the certificate on your mobile, and install it again.
Only other thing I can think of, is that the certificate on the server is has been updated.
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i only had one of 2 certs in that i needed. Didnt realize i have to get a cert per "level" on my OWA. working great now. was all my fault lol. Still confused why it worked for a day but im good nonetheless

PUSH Mail stopped working
Hi about a week ago our push mail stopped working on the HP iPAQ hw6925, its setup on exchange server" it has been uninstalled from the exchange server and reinstalled from SCRATCH, to see it that woould rectlify this issue but never.
This is what is happening when you sync it syncs ok it finds the amount of EMAILS that should be coming through for example it will go from 0/30 to 30/30 but none of the emails will come through. but we can receive emils through outlook 2007 or 2003
hope someone can help as this is driving me crazy
Regards,
Aaron

Setting up hotmail difficult

I have tried to set up hotmail on my HD2 as per HTC website instructions
http://www.htc.com/uk/howto.aspx?p_id=297&id=168&page=2
Only stage 5 doesn't appear on my phone and when I have finished I never receive mail to this account even though I know my PC account is receiving mail. What do I do?

Are you sure you're entering your hotmail address correctly? HD2 should pick up on a hotmail or live address. What domain is your address at? If it's a different address set up for a passport it may not work

i think you should try thewindows live application from the marketplace. once you have it, you can sync mail...and probably.conracts too.

having the similar problem... my account is hotmail.co.uk and when i try to setup it says either pass or id is incorrect but i am 100% sure that pass is correct...is it something to do with .co.uk
help please!!!
thanks

As mentioned by tshizzle - use Windows Live. It automatically sets up your hotmail account when you set that up.
It should be on your phone already, but there's a newer version on the Marketplace.

johncmolyneux said:
As mentioned by tshizzle - use Windows Live. It automatically sets up your hotmail account when you set that up.
It should be on your phone already, but there's a newer version on the Marketplace.
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it dosnt work there either...same problem for me atleast

I hate to say this, but you must be entering the information incorrectly.
After entering the information in step 4, can you take a screenshot (use BsB Tweaks if you don't know how to do this), and upload it for us to check for you.
It works for everyone else, so it must be something you're doing.

Hotmail
Can get my .com to sync, but not my .co.uk. Maybe its .uk that as a problem.

I just added a hotmail.co.uk account and it worked for me. Strange problem this is.

Timax_50 said:
I have tried to set up hotmail on my HD2 as per HTC website instructions
http://www.htc.com/uk/howto.aspx?p_id=297&id=168&page=2
Only stage 5 doesn't appear on my phone and when I have finished I never receive mail to this account even though I know my PC account is receiving mail. What do I do?
Click to expand...
Click to collapse
Hi Timax. I think I know what your problem is. I noticed you are with Tmobile, so am I and I kept running up against the problem where it gets stuck at stage 4 of 5! Very annoying. Apparently it's because Tmobile diverts the service via their proxy server. Follow the instructions in the thread below on post #2 and it should be fixed!
http://forum.xda-developers.com/showthread.php?t=599822

johncmolyneux said:
I just added a hotmail.co.uk account and it worked for me. Strange problem this is.
Click to expand...
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what is the incoming/outgoing mail server have you used...what do you put under these boxes?

My hotmail was set up through LIVE and my inbos is just not being updated, unlike my gmail and outlook ones. I know this becuase I just checked my hotmail account on the computer and I have 3 new emails and this has not been updated on the phone. However when I press send/receive on the phone it does sownload the new emails. Anyone know a way of sorting this out, it's annoying having to do it manually everytime!

johncmolyneux you rock i had been banging my head for days trying to get my hotmail to work, and the answer was right under my nose. i just needed to update to the new windows live app. man i feel like a dumbass for not going back to basics before jumping into all the other stuff. Thanks a Million bro!!!

I have to agree that it's very hard to make hotmail account working properly, while Gmail, Yahoo! mail work fine.
I've tried so many times and everytime it behaves differently. Once it went through all the mails and get the first mail(many years ago) then stopped working. Once I setup through Windows live, it took me to the Windows Live web page then stopped at there...very frustrated...
Now, at last, it works like a charm--but I have no idea how I did it since I've done so many times, each time is a little different and I am totally confused...

HD2 with 1.66 ROM and Hotmail

Ever since i updated to the new 1.66 ROM i have been unable to sync my hd2 with hotmail. everytime i tried to set up a new email acct using 'mail' tab on home screen, they simply open up my browser and send me to the hotmail site.
using the window live app gives me the same problem. With the old 1.48 i'm able to sync email with my hotmail acct directly thru the 'mail' tab on the home screen w/o opening the browser. anyone else experiencing this problem?

Live Account
I'm having the same issue, except on ROM 1.48 (still waiting for ROM 1.66 in South Africa!) So perhaps not ROM specific related! Maybe a hotfix somehow changed this. I am running the SMS Update of 24/01/2010 which seems to have fixed the SMS stuck in Outbox issue.

I have updated to 1.66 and set up hotmail perfectly OK through the windows live app. It syncs every 30 minutes with no issues so far. Perhaps you have some other applications causing a conflict?

enping said:
Ever since i updated to the new 1.66 ROM i have been unable to sync my hd2 with hotmail. everytime i tried to set up a new email acct using 'mail' tab on home screen, they simply open up my browser and send me to the hotmail site.
using the window live app gives me the same problem. With the old 1.48 i'm able to sync email with my hotmail acct directly thru the 'mail' tab on the home screen w/o opening the browser. anyone else experiencing this problem?
Click to expand...
Click to collapse
have the same problem, i have to setup manually
enter a non valid hotmail acc first, eg. [email protected]
then setup the rest manually, do not download mails at end of setup (it will fail anyway since it's not a valid acc).
upon setup finish, go back to your account settings & enter the correct hotmail acc, eg. [email protected]. then download mails
1 thing strange is that it scan thru all your emails in your hotmail acc, which takes rather long time even though i set it for 7 days emails.
hope it helps

1.66 here, and yes...same problem with Windows live and hotmail. Wont work at all. Ill redo the 1.66 now and try hotmail right after to check if it works, before i do anything else. Stay tuned...

TheRealBnold said:
1.66 here, and yes...same problem with Windows live and hotmail. Wont work at all. Ill redo the 1.66 now and try hotmail right after to check if it works, before i do anything else. Stay tuned...
Click to expand...
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Worked perfect, now i just have to figure out what i installed to spoil it...

Same here...
TheRealBnold said:
Worked perfect, now i just have to figure out what i installed to spoil it...
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...so I guess I will have to do (another) hard reset...unless you are faster than me, which I guess

managed to get it working aft all... i simply ran the setup for windows live again... working perfectly now... weird... maybe there was something wrong with the hotmail website the last time? hmm...

enping said:
managed to get it working aft all... i simply ran the setup for windows live again... working perfectly now... weird... maybe there was something wrong with the hotmail website the last time? hmm...
Click to expand...
Click to collapse
Yeah, I have noticed the same. Might have been some serverside changes or something at Microsoft, since it seems to be running fine now

same problems here. Just done a hard reset and still no joy. Going to flash another rom and see if the problem goes away

flashed another new rom and also a old rom that I know works and it still won't connect to live services.
It'll ask for user name / password, and then start doing it's stuff - d/ling contacts, inbox, folders - but this will take around 10 minuted for it to complete.
It'll then come up with an sync error and go back to the main page. Looking at sync status though it shows it as successful.
Hopefully it'll all be working again tomorrow as it does seem to be a problem at microsofts side

The HD2 hotmail problem

First off all: I checked this website (heck! I checked half the internet) and I didn't find a solution to my problem.
Now, what is my problem?
When I first got the HD2 I really wanted to get my hotmail account on my phone.
Now there is a tab under email called "hotmail1".
I can't delete it (it's greyed out), I can't open it, I can't do anything with it!
I already read that unsyncing your windows live account with your emailaddress would help, but nothing. Also, when I want to make a new hotmail account it just transfers me to "windows.live.com"
(I also tried using a fake email and then changing it to hotmail afterwards, didnt help, I got transfered to windows.live.com)
sorry if some of the menunames are wrong, my phone is dutch

Hi
I have exactly the same problem but it doesnt look like other people have come across this problem to find a solution.
I have set up my phone exactly the way I like it, its working fantastic. I dont want to resort to a hard reset

Exactly!
I have all my programs, preferances and hotfixes in just the way I want them. I'd hate to do all that again just for hotmail.

I can't help you get rid of any dodgy accounts that you've already set up, but I can tell you how to set up a hotmail account correctly.
Run Windows Live in your start menu and enter your hotmail account details in there. That will automatically create an email account on the phone for you, and will even give you the ability of push email. It's pointless trying to manually set up a hotmail account, unless you want more than 1. If you do then you need to read tip #43 in this thread...
http://forum.xda-developers.com/showthread.php?t=583638
As for getting rid of the problematic accounts they you've already created, I'm sure someone on here will be able to help you rid yourselves of them

The funny thing is that trying to create a (new) account with windows live just redirects me to the mobile.live.com site

Yep, same problem here, just redirects to the website.
If I try to create another hotmail account with the same details, it wont allow me to saying ' you've got another email account with the same name'!!!!
Annoying!!

It is probably because you are using (or have used) My Phone or Windows Live on the phone to connect to hotmail.
The way I do it is through Windows Live. So go to Marketplace and make sure that you have the latest Windows live app, then sign in to your account from there.

Tried it and failed
Still a greyed out hotmail1 (non functional)
When I want to send a new message, I can only choose "add a new email address" or another emailaddress (my studentmail).
THat's probably not how it's called on the english rom, but it comes close to the dutch translation

pietme said:
Tried it and failed
Still a greyed out hotmail1 (non functional)
When I want to send a new message, I can only choose "add a new email address" or another emailaddress (my studentmail).
THat's probably not how it's called on the english rom, but it comes close to the dutch translation
Click to expand...
Click to collapse
I got mine fixed when i signed in on my computer's browser with my hotmail account. Then i tap send/receive on the phone and it connected to the server... not really sure if this is a fixed? but it did fix my gray thing.

Tried and failed
Still greyed out!
Is there a way to completely uninstall msn messenger on your mobile phone?
I hope that might work

If you set up your hotmail thru windows live, you have to change the setting thru windows live also. I had the same problem as you. I was not able to delete hotmail account thru the regular email setup. Then I remember windows live, so I went in there. I choose the option to switch to another windows live account. It will then asked for your credential. Hit cancel and voila.. my hotmail account is gone.

I had this too, I set up my hotmail account via the introduction screen when you boot your HD2 for the first time. Then, I tried to set up my hotmail via Windows Live. When syncing with my pc, which collects hotmail in Outlook, I got a third Hotmail account, all non-functional (actually only syncing via wifi actually, to make it weirder). I decided to hard reset.
The proper way to setup Hotmail is via the Windows Live application, you can't set it up via Outlook (mobile or from your pc). Ang_rudy's solution might work, the other solution is hard resetting, which is far from optimal of course.

can any1 help i have had the HD2 for 2 days, i havent been able to set up hotmail account, but i also cant access my facebook either. i really dnt want to take it back but i have got clue how to resolve these issues.
any assistance would be greatly appreciated

Please help!!
i have had my HD2 for 2 days now iv tried setting up my hotmail account, lmao it might aswell give me the big "FU" facebook doesnt work either just comes up with, "you need to connect to the internet" well ob not cause i can get into facebook through opera!!
can any1 help or will i get the same useless answers as i do from O2 " its a new phone we dnt how to fix these problems yet" my answer to that is dnt F sell to people then.
Thank god i kept my 3GS never had any problems with that

Tattoo and Microsoft Exchange Server

All,
I'm sure, that this question is easy to answer for most of you:
Does the Tattoo supports an Exchange account? I have read that it is not supported (only over third party apps)
Please help me out on that!
Thanks a lot in advance,
Asterix

A friend told me that it does support MS Exchange.
He is using it.
But he sad that he just can't download attachments so he has to send those emails to his gmail account and then to download them.

The Mail app allows you to add an MS Exchance account. But it has NEVER worked for my email account. It might work for yours... who knows... But the Tattoo does support Exchange server.

It does work, but there is an issue.
I have access to my work email (via Exchange Server and the Mail app) and it was very easy to set-up. It works really well, the app is quite nice. It will do things like listing your emails by conversation.
However, I can only read emails. I can't send emails.
This is a bug in Android. Not sure whether it is being fixed in 2.1. I do think you can get it to work though if you have help from your IT team. I have read that they can change some of the security permissions on the Exchange server (ie exclude you from certain protocols). I haven't tried it though.
- Mark

works great
Hi Guys, I was having the same problem with not being able to send mails and download attachments, even the mails which were longer, wouldn't load fully.
I requested the company's IT team to take a look at it and they changed some settings as Admins on the exchange server to get it working (I believe Android does not provide remote-wipe/ pin-password lock feature to be enforced, they had to bypass the check for me)
Hope it helps.

I had the problem of emails not sending when I set my son's Tattoo up.
I then accessed remote.xxx.com (where xxx is my domain name) and got an error, I tried again and it said the certificate was invalid, once I accepted it it let me in. I tried to access the Internal web site and got the cert error again. I accepted the cert again and just got a blank page.
I exited and have since been able to send emails without a problem.
I believe it's a certificate problem but mine has somehow resolved itself.

Confucious said:
I had the problem of emails not sending when I set my son's Tattoo up.
I then accessed remote.xxx.com (where xxx is my domain name) and got an error, I tried again and it said the certificate was invalid, once I accepted it it let me in. I tried to access the Internal web site and got the cert error again. I accepted the cert again and just got a blank page.
I exited and have since been able to send emails without a problem.
I believe it's a certificate problem but mine has somehow resolved itself.
Click to expand...
Click to collapse
Interesting.
Sadly, tried it and didn't seem to work for me. It just kept defaulting to our corporate webmail server. I had heard it was a certificate problem too, but also the remote wipe etc needed in the security settings on the server.
Great that you've got it working though.
- Mark

no problem
Hi!
Thanks for all the answers. I got my Tattoo now, setting up the exchange account was no problem at all, everything working fine. Some parts are a little bit not as fine as I'm used from my WM phones in the past. (times to set up when it should get the mails, which folder should get synchronized,..)
Thanks,
Stefan

I spoke to soon.
My son's phone keeps on saying it can't send - so I received 10 copies of the same email until I deleted it from the outbox.
There is a definite problem - has anyone found a solution?