Interesting stance on the Spen from Samsung - Galaxy Note GT-N7000 General

Well like some others here I have a faulty S-Pen. It starts interacting with the screen about 1-2cm away which is VERY frustrating. After seeing some threads here I got in touch with Samsung Customer Support and this is what I got.
I sent
I've had an issue with my s-pen over the last few weeks. The pen will ''''click'''' or ''''draw '''' something on the screen when its about 1-2cm away from the screen.
This makes annotation and drawing very difficult as it keeps pressing when I do not mean to.
Is this a firmware issue or hardware issue? From what I''''ve read online it looks to me to be hardware related.
Many thanks,
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This is what I got in return.
Dear Ben
Thank you for contacting Samsung.
I'm afraid that the s-pen is designed to work in this manner. It is an option that most customers tend to prefer so that the screen does not actually have to be touched/scratched by the pen. I'm sorry if this is an inconvenience to you.
If you require any further assistance, please contact Samsung again and we will be more than happy to help.
Kind regards
Ciaran
Online Support Team
SAMSUNG Customer Support Centre
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I know thats total BS. Who would want a stylus that unpredictably touches the screen without touching it?
Your thoughts?

khsbenny said:
total BS
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+1

Well, that's not how I would want the S-Pen to work and for me that's not how it does work so I'd suggest you get back to them and explain that what you have is a definite problem.
For me the S-Pen does pretty much exactly what you (or any other sane person) would want - it takes a gentle but quite deliberate contact with the screen to make anything happen.

This is the same problem I have it really is frustrating :-!
Sent from my GT-N7000 using xda premium

The pen should be detected when slightly above the surface of the screen, that's how my Wacom tablet works as well, but it should never "click" without actually touching the surface so there's definately something wrong.
You could try to calibrate your sensors and do a factory reset. If neither solve the problem then I would press Samsung to send a replacement pen.

bioweb said:
The pen should be detected when slightly above the surface of the screen, that's how my Wacom tablet works as well, but it should never "click" without actually touching the surface so there's definately something wrong.
You could try to calibrate your sensors and do a factory reset. If neither solve the problem then I would press Samsung to send a replacement pen.
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I've resetted, tried different roms and the only way I can get it to work normally is by moving the end of the pen. Its only a temporary solution though and only lasts a few minutes.

It's deffinately a hardware fault within the pen, its a tiny rubber o-ring between the magnet and the coil which breaks up over time allowing them to stay in contact when they shouldnt be, I replaced mine with cotton and it works like a charm now.
Samsung are talking out their arse's!

This is definately not normal behaviour as it defeats the whole purpose of the pen being pressure sensitive and it's just a load of bull that's what people prefer as it screws up any accuracy. I'm not aware of any setting that would invoke this behaviour so I'd say it's definately a hardware related issue.

Samsung Service Idiots said:
I'm afraid that the s-pen is designed to work in this manner.
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My thoughts? Sorry for nerding, but the answer is: LOL! If this is how it´s designed to work, millions of users (including me) are using a defect device.
The only way to reproduce this pen-behaviour is to lie down on your bed and to use the Note with the screen pointing to the ground (technical reasons).

That confirms that the s-pen is scratching the screen!

I've just sent them the exact same message as copied from your post, lets see what reply they give me

RudiRulez said:
I've just sent them the exact same message as copied from your post, lets see what reply they give me
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That will be interesting actually, I wonder if they'll offer you a new pen.
Sent from my GT-N7000 using XDA

Samsung technical support are crap. I rang them because my 7.7 went into a boot loop every time I powered off and had to let the battery go flat to escape from the loop. The solution they suggested was to never power off and when I argued that I should be able to power down they hung up on me. I returned the 7.7 to Amazon for a re-fund within the 30 days and got a replacement from Hong Kong with 3g for £60 less.

I'm glad samsung is not in automobile or aviation industry - people would die because of such a low quality control.

I think they might send you a free air compressor, when you tell them that the pressure sensivity doesn't work at 2cm above the screen without

Boy124 said:
I'm glad samsung is not in automobile or aviation industry - people would die because of such a low quality control.
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from what I read before, Samsung originated as a company selling trade exports of fish, vegetables and fruits to China.

Wonder if trying a third party penabled pen would make a difference.
Sent from my GT-N7000 using xda premium

i found the solution. just wrap some metal foil above the button and the behaviour is gone. use some cellotape. saw on youtube. it is not mechanical.
Sent from my GT-N7000 using XDA

Will give that a try tomorrow thanks ;-)
Sent from my GT-N7000 using xda premium

msnxda said:
i found the solution. just wrap some metal foil above the button and the behaviour is gone. use some cellotape. saw on youtube. it is not mechanical.
Sent from my GT-N7000 using XDA
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Err which button are you talking about?

Related

Stylus Bug or hardware?

I have a problem with my Stylus.
In the right bottom of the Screen the Stylus reacts even without touching the Screen.
Ill add a Screenshot.
This is really annoying if you use Swype!
EDIT:
Is it possible to make the screen less sensitiv with root?
vitalij92 said:
I have a problem with my Stylus.
In the right bottom of the Screen the Stylus reacts even without touching the Screen.
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Click to collapse
You're not using a magnetic case, are you?
I've seen cases that put a magnet right there.
- Frank
I believe it has been established that the pen technology is induction based and thus the pen itself is a piece of technology and not just plastic. It seems your pen suffers from the opposite effecr my pen suffered. I had to push real hard to make the pen work, thus I sent it in for repairs. It should hopefully be back by tomorrow or at least tuesday. I sorely miss my pen
Bottomline: I would do as I did, the phone most likely is ok, its the pen I reckon. And I do so bc a friends pen worked ok on my phone, my pen on the other hand didnt work well on his Note either...
Sent from my GT-N7000
ChodTheWacko said:
You're not using a magnetic case, are you?
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Click to collapse
Nope, no magnetic case.
I dont really think that the Stylus is broken because only a small area is defect.
But who knows...
I think ill go today to the shop where i bought it and try it out with an another stylus.
If the Stylus isnt the problem i have to hand over my beloved Note.
EDIT: My stylus was defect.
vitalij92 said:
EDIT: My stylus was defect.
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Click to collapse
Good to hear! Well, not good of course but good as in your Note is ok, it was only the S-Pen. So chances are, once I get my S-Pen back, I'll work as desired...
schaggo said:
Good to hear! Well, not good of course but good as in your Note is ok, it was only the S-Pen. So chances are, once I get my S-Pen back, I'll work as desired...
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I think the same way.
But I didnt understand how it could happen that only a small area is affected and not the whole display.

Is this fixable? Broken Screen

My friend gave me his Bell Galaxy S3 it is a SGH-I747M to repair if I can.
He said he was making a video while driving a car at about 80kmh and dropped the phone out the window and this is the result. The back panel barely even has a scratch. The bezel has few bruises but the screen is totally destroyed. It's possible that a car ran it over I'm not sure.
The screen does not turn on at all. I can charge the phone, I can hear it turn on and it makes sounds and vibrates during the opening video, it still receives text messages and phone calls as you can hear the notifications go off. And the touch key buttons (back and menu) still light up. The leds at the top still light up too.
I'd think so. Try getting a replacement screen (maybe give it a month and wait for a bad esn phone) and replace it.
My concern would be if the ..oh what the hell is it called, the capacitive touch pick-up part? is damaged. Screen itself shouldnt be too expensive or hard to replace, but that part could prove to be quite the tit.
iFixit has a teardown of the SGS3 that seems to indicate that it might be harder - or at least, more expensive - than you think: http://www.ifixit.com/Teardown/Samsung-Galaxy-S-III-Teardown/9391/1
Sent from my Transformer TF101 using xda premium
steeven01 said:
My friend gave me his Bell Galaxy S3 it is a SGH-I747M to repair if I can.
He said he was making a video while driving a car at about 80kmh and dropped the phone out the window and this is the result. The back panel barely even has a scratch. The bezel has few bruises but the screen is totally destroyed. It's possible that a car ran it over I'm not sure.
The screen does not turn on at all. I can charge the phone, I can hear it turn on and it makes sounds and vibrates during the opening video, it still receives text messages and phone calls as you can hear the notifications go off. And the touch key buttons (back and menu) still light up. The leds at the top still light up too.
Click to expand...
Click to collapse
Yeah, it's not easy, but it is doable. This site http://www.ifixit.com/Teardown/Samsung-Galaxy-S-III-Teardown/9391/1#.T-AmIxeXSjP will show you a Teardown of the Samsung Galaxy S III. Also here's a youtube video http://www.google.com/url?q=http://...twIwAA&usg=AFQjCNG6aQgFNGyrNHDUzCcLecgR7qRHvA on How to Replace Screen to walk you through it.
Hope This Help's
The phone is still alive. Only the screen is pretty much useless now. Either sen it to Samsung and have them repair at an expensive fee or do it yourself which is $200~. My vibrant had the same symptoms too. I wouldn't imagine a phone that survived after dropping out of a car running at 80 kmh
Sent from my iPhone using Tapatalk
if the phone is still under warranty, i would just send it in for repair rather than doing it yourself, which will almost certainly void the warranty. chances you get a working phone are 100% if you do that
in my experience it is better to send back to manufacturer for repair or a 3rd party than trying to do it yourself, especially if you don't have a lot of experience with cell phone hardware.
Just get insurance for it. Then after 30days call them tell them the screen is broken and they either fix it or replace ur phone. That is the best thing to do.
zeesubalpha said:
if the phone is still under warranty, i would just send it in for repair rather than doing it yourself, which will almost certainly void the warranty. chances you get a working phone are 100% if you do that
in my experience it is better to send back to manufacturer for repair or a 3rd party than trying to do it yourself, especially if you don't have a lot of experience with cell phone hardware.
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Sammy warranty does not cover this.
i would still recommend sending it back to samsung for repair.
i would also tell your friend to refrain from activities which could send his s3 charging towards the ground at 80+KPH in the future
edit: si
ZServ said:
My concern would be if the ..oh what the hell is it called, the capacitive touch pick-up part? is damaged. Screen itself shouldnt be too expensive or hard to replace, but that part could prove to be quite the tit.
Click to expand...
Click to collapse
Digitizer
Sent from my SGH-T999 using xda app-developers app
steeven01 said:
My friend gave me his Bell Galaxy S3 it is a SGH-I747M to repair if I can.
He said he was making a video while driving a car at about 80kmh and dropped the phone out the window and this is the result. The back panel barely even has a scratch. The bezel has few bruises but the screen is totally destroyed. It's possible that a car ran it over I'm not sure.
The screen does not turn on at all. I can charge the phone, I can hear it turn on and it makes sounds and vibrates during the opening video, it still receives text messages and phone calls as you can hear the notifications go off. And the touch key buttons (back and menu) still light up. The leds at the top still light up too.
Click to expand...
Click to collapse
how to replace it (300$AU) + do it yourself: http://youtu.be/_70-W9JjVjg
zeesubalpha said:
i would still recommend sending it back to samsung for repair.
i would also tell your friend to refrain from activities which could send his s3 charging towards the ground at 80+KPH in the future
edit: si
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Why do noobs like you need to advise other people **** that they either have never experienced before or just total crap they know nothing about?!! Sammy does not cover broken screens!
dasistsparta said:
Why do noobs like you need to advise other people **** that they either have never experienced before or just total crap they know nothing about?!! Sammy does not cover broken screens!
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calling me a noob because i'm not an expert on samsung's warranty? sorry i'm never smashed a device within the first month of owning it
here's my point: don't do it yourself unless you're very confident you won't mess it up. and considering you posted on this forum to begin with, you probably need to send it in
zeesubalpha said:
calling me a noob because i'm not an expert on samsung's warranty? sorry i'm never smashed a device within the first month of owning it
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Click to collapse
Then learn to keep your mouth shut since you do not know what you are talking about.
dasistsparta said:
Then learn to keep your mouth shut since you do not know what you are talking about.
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You forgot to take your meds this morning ?
dasistsparta said:
Then learn to keep your mouth shut since you do not know what you are talking about.
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right away oh mighty dasistsparta, who has been on the forum for an entire month longer than i have. i will refrain from posting anything else on the forum that is not 100% verified, irrefutable fact
So this gorilla glass 2 stuff really doesn't work I guess....
dasistsparta said:
Why do noobs like you need to advise other people **** that they either have never experienced before or just total crap they know nothing about?!! Sammy does not cover broken screens!
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Click to collapse
Why do noobs like you feel the need to act as the almighty forum police? And considering you've been a member for less than a month, I'd wager that you're likely calling the kettle black. We have mods, we don't need you to start a flame war with someone that's only trying to help.
Edit: enjoy the free accidental thanks.
Herp derp Captivate Tapatalk 2
moonfire711 said:
So this gorilla glass 2 stuff really doesn't work I guess....
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Is scratch resistant but not unbreakable, I have drop my old evo lte and nothing happened and I seem some people hitting the one x too, but don't it in the streets while driving is too much,
The screen are too expensive for this phone just like the gnex
Sent from my SGH-T999 using Tapatalk 2

How to test if your S-pen is flawed / erratic or not.

Some weird S-pen behavior was brought up in this thread:
http://forum.xda-developers.com/showthread.php?t=1935657&page=3
At first I was not aware (like most of us?) that my pen too suffered from these flaws but I decided to try it and discovered that I too could indeed replicate the "errors" mentioned.
I think it is time we bring some light into this matter so here is how to test if your phones S-pen behaves erratically or not:
- Go to your dialpad
- Enter *#0*#
- Press 'Wacom Test'
- Draw long diagonal lines from upper left to lower right. Also try drawing in the lower right (and left) corners.
- Press and hold the pen-button while pressing and holding pen at screen to take a screen-shot.
- Result is stored in Storage/SDCard0/Pictures/ScreenShots/
My belief is that all phones share this "flaw" and that those saying they don't, simply haven't tested it properly. But this is just my guess and I may be wrong about this.
Anyway, please give it a try and report your results here.
Here is a link to an image showing the problem:
http://wfurl.com/67f4046
My test:
http://i9.photobucket.com/albums/a99/k0nane/SamsungGalaxyNote2/Screenshots_2012-10-20-14-19-32.png
I believe it is a matter of how fast you are doing it.
i believe my Note I abd this Note II both have this problem...we need to cobtact samsung for this
My note 10.1 with fast no problems but with slow out has some imperfections
Sent from my GT-N8000 using xda app-developers app
hoss_n2 said:
My note 10.1 with fast no problems but with slow out has some imperfections
Sent from my GT-N8000 using xda app-developers app
Click to expand...
Click to collapse
Oh there is a whole bunch of waves on the right side of your screen-shot. They are very subtle, but they are there.
They will become more visible if you draw longer lines and at slightly more than 45 degree angle.
I went to a mall today and tried their Note II and just as I expected it had the very same "flaw" when I tested it.
So I believe the people claiming not to have this issue, are either not doing the testing the same way as described, or simply not noticing the flaws.
It is not a big deal for most users of course.
But for people doing a lot of drawing it can be quite bothersome, since these "flaws" will affect all kinds of drawing in a subtle way, not just when drawing diagonal lines.
white-k said:
Oh there is a whole bunch of waves on the right side of your screen-shot. They are very subtle, but they are there.
They will become more visible if you draw longer lines and at slightly more than 45 degree angle.
I went to a mall today and tried their Note II and just as I expected it had the very same "flaw" when I tested it.
So I believe the people claiming not to have this issue, are either not doing the testing the same way as described, or simply not noticing the flaws.
It is not a big deal for most users of course.
But for people doing a lot of drawing it can be quite bothersome, since these "flaws" will affect all kinds of drawing in a subtle way, not just when drawing diagonal lines.
Click to expand...
Click to collapse
I tried today 2 note II and another note 10.1 all have same issue, very strange
Sent from my GT-N8000 using xda app-developers app
It could just be that your hand is not drawing straight. Remember its plastic on glass, not much friction. Try doing this with a ruler and see if its any different.
I've informed Samsung about this, awaiting a reply. :fingers-crossed:
I don't experience this at all :-\
Sent from my GT-N7100 using xda app-developers app
sHaHiN786 said:
I've informed Samsung about this, awaiting a reply. :fingers-crossed:
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Click to collapse
Awesome! Please let us know if they reply. :good:
I think the problem lies in the wacom pen. I noticed a slight displacement of the tip in relation to the pen. The slower it gets the more dramatic the waves.
Sent from my GT-N7105 using xda premium
mix1987 said:
I think the problem lies in the wacom pen. I noticed a slight displacement of the tip in relation to the pen. The slower it gets the more dramatic the waves.
Sent from my GT-N7105 using xda premium
Click to expand...
Click to collapse
The tip may seem a bit wonky, but I am now pretty sure the waves comes from some kind of (magnetic or otherwise?) "interference".
As I went to the mall to try out their S-pen, I noticed a HUGE wave-bulge in the middle of the screen! First I thought that some customers had just poked the screen a bit too hard, but then I flipped the device over and discovered an electronic(magnetic?) anti-theft-gadget attached to the exact opposite side of the device, where that big wave-bulge (looking like an onion) appeared when drawing.
I even took photo-proof of this. I'll try to upload them here if I can find the time.
Here are photos from the mall.
One photo shows interference in the shape of an onion.
The other photo shows the security-device on the back causing the bulgy waves.
Maybe this will help someone with more technical knowledge deduce what causes the "normal" smaller waves on all our phones?
Bulgy waves:
http://wfurl.com/e0a662e
Security-device:
http://wfurl.com/ac3d39e
Hmm, Wacom active digitizer pens are affected by magnets so it's not surprising that large bulge thing happened in the store.
Don't know if it's the same thing with the Note2 screens though. My Note1 has a similar issue in the very top left corner (you can't draw straight lines there).
Supposedly even metal parts near the screen can actually affect the writing ability of the Wacom digitizer but the driver is supposed to compensate for that. Perhaps the driver isn't calibrated as well as it should be.
white-k said:
Here are photos from the mall.
One photo shows interference in the shape of an onion.
The other photo shows the security-device on the back causing the bulgy waves.
Maybe this will help someone with more technical knowledge deduce what causes the "normal" smaller waves on all our phones?
Bulgy waves:
http://wfurl.com/e0a662e
Security-device:
http://wfurl.com/ac3d39e
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Click to collapse
Good find, Samsung have yet to reply to me, I've had problems with them in the past making false claims, so I'm giving them till tomorrow the latest, then I'll be contacting them directly, they have the worst customer service I have ever experienced.
sHaHiN786 said:
Good find, Samsung have yet to reply to me, I've had problems with them in the past making false claims, so I'm giving them till tomorrow the latest, then I'll be contacting them directly, they have the worst customer service I have ever experienced.
Click to expand...
Click to collapse
Cool. Someone needs to address this issue to them. You could even refer to this thread, to show them, if you want. Keep us updated buddy! :good:
white-k said:
Cool. Someone needs to address this issue to them. You could even refer to this thread, to show them, if you want. Keep us updated buddy! :good:
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Click to collapse
Due to religious events, I was busy, but I can confirm that the fault is with our S-Pen, I went to Phones4U and tested their device, and used their pen on my phone which did not produce the same lines as my pen does. I will upload photo's later. I will contact Samsung on Monday.
sHaHiN786 said:
Due to religious events, I was busy, but I can confirm that the fault is with our S-Pen, I went to Phones4U and tested their device, and used their pen on my phone which did not produce the same lines as my pen does. I will upload photo's later. I will contact Samsung on Monday.
Click to expand...
Click to collapse
Interesting. I was almost convinced that this was a problem on all Note II's.
Please do upload some photos. Will be interesting to see.
Where is your Galaxy Note 2 made from? Mine from Korea and no problem!
i don't see this problem on my note 2, maybe your hands are shaking?

SPEN Inconsistencies (With Picture)

I got my tablet a couple months ago and it had been working great up until around ~4 weeks after I got it. Perhaps I didn't notice before, but my spen periodically creates "tails" when I end my strokes. (Picture below)
I've tested a few apps (including snote) and it seems to happen in all of them (except layer paint!). I doubt this has anything to do with the tablet itself... I'm more suspicious of my spen's pressure sensitivity being wonky.
Have any of you experienced this before?
XDA won't let me hyperlink since I'm new
i.imgur.com/se29IqJ.png
Thats because the tip hasmt finished coming up before you move the pen
Sent from my GT-N8013 using xda app-developers app
Cykon said:
I got my tablet a couple months ago and it had been working great up until around ~4 weeks after I got it. Perhaps I didn't notice before, but my spen periodically creates "tails" when I end my strokes. (Picture below)
I've tested a few apps (including snote) and it seems to happen in all of them (except layer paint!). I doubt this has anything to do with the tablet itself... I'm more suspicious of my spen's pressure sensitivity being wonky.
Have any of you experienced this before?
XDA won't let me hyperlink since I'm new
i.imgur.com/se29IqJ.png
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Click to collapse
Just wondering, do you use a case with magnets in it? Some users have reported the magnets interfering with the wacom digitizer
That behavior is not characteristic of magnetic interference.
It's more likely just the pen tip not being completely lifted fast enough.
klau1 said:
That behavior is not characteristic of magnetic interference.
It's more likely just the pen tip not being completely lifted fast enough.
Click to expand...
Click to collapse
I'm using Samsung book cover case
Take a look at the threads discussing magnetic interference's effect on S-Pen and the pictures posted.
They don't look like that.
Cykon said:
I'm using Samsung book cover case
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Click to collapse
Official Samsung book case cover?
Anyway, best thing to do is take the case off and test. IF its still doing it then you know its NOT the case as Klau1 suggests. IF it stops, do a few more tests with and without the cover and then do a few graphs and write a thesis on it, you know for science
It may also be the sensitivity of the spen that is causing it......
Riki1kenobi said:
Official Samsung book case cover?
Anyway, best thing to do is take the case off and test. IF its still doing it then you know its NOT the case as Klau1 suggests. IF it stops, do a few more tests with and without the cover and then do a few graphs and write a thesis on it, you know for science
It may also be the sensitivity of the spen that is causing it......
Click to expand...
Click to collapse
Yeah sorry lol, I sent that one from my phone.
It is Samsung's official book cover case, I tried taking it off and it still seems to make the same stray marks... I followed up by adjusting the potentiometer and yet again, the same marks... with a less sensitive stylus.
I always wanted to buy a better stylus anyway, so I might do that and see if it helps resolve the issue... well at least kind of resolve =/
yes, it's just the stylus. Same happens on mine depending on how you handle the pen.
I had the same problem when I was installing N8010 4.1.1 Rom on my N8013

S-pen stray lines

A picture is worth a thousands words
I have circled in green the correct lines, in red the stray ones.
Why does it behave this way? It is no even co sistent, that is it does not happen always on the same spot
I get that too, don't know why.
Me too
Verstuurd vanaf mijn GT-I9300 met Tapatalk
I think it is happening because the pen is not communicating with the screen properly. Meaning that when you lift the pin up instead of pulling it straight up you're pulling it slightly at an angle and the pen is still close enough to communicate with the screen.
Sent from my GT-N8013 using XDA Premium HD app
Temetka said:
I think it is happening because the pen is not communicating with the screen properly. Meaning that when you lift the pin up instead of pulling it straight up you're pulling it slightly at an angle and the pen is still close enough to communicate with the screen.
Sent from my GT-N8013 using XDA Premium HD app
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Click to collapse
Exactly, im thinking that too. Or atleast it looks like that when writing. It's annoying but you can live with it - i dont care show much about it when writing, but when drawing it is awful.
enigma_x said:
Exactly, im thinking that too. Or atleast it looks like that when writing. It's annoying but you can live with it - i dont care show much about it when writing, but when drawing it is awful.
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Might be the damaged SPen nib.My one was kinda wearing out so it justs does crazy stuff.Try replacing it to see if it works
Its not damaged, don't waste your money on a new one. It's Samsung's fault as they didn't fixed all the bugs in the firmware when they developed the product. I have lots of friends that use Note in school and everyone has this problem. That includes n8010 n8000 n8013.. The solution is either try using LectureNotes and apply some of the built in filters or try to teach yourself how to write in a way that there are no nibs. Also, be aware that some parts of the screen are more affected than other parts.
I think i might have insight here..
I recently looked into dev settings on my nexus 4 and set 'show pointer" out of curiosity. It is very interesting how the systems tells you not only the coordinates of the pointer, but the change in x- and y-coordinates, aka the speed of your finger as you glide. It also extrapolates where your finger would end up based on that speed, much like a momentum simulation.
I think whats happening here is that as you lift, you might flick the tip just a millimeter or so but at a high speed and the system extrapolates the line quite unnaturally. I might be wrong here tho, its just a theory.
Edit: looking back at the photo, notice that the lines happen as you lift the pen and not as you set it down..
Sent from my Nexus 4 using xda app-developers app
Happens to me too. I don't think that everyone here doesn't know how to lift a pen when they stop writing.
That doesn't make sense. It's a Samsung issue that I hope they fix in the next update.
thegios said:
A picture is worth a thousands words
I have circled in green the correct lines, in red the stray ones.
Why does it behave this way? It is no even co sistent, that is it does not happen always on the same spot
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Click to collapse
Does your case have a magnet on it? Sometimes magnets mess with Note 10.1 S-Pen.
Hahahalalala said:
Does your case have a magnet on it? Sometimes magnets mess with Note 10.1 S-Pen.
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Click to collapse
I have the original samsung case that yes, have small magnets on the edge and in the middle
thegios said:
I have the original samsung case that yes, have small magnets on the edge and in the middle
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The original samsung case shouldn't give any problems,. but try taking it out for a while and see how that goes.
If not, call Samsung Support.
So far, I'm not able to replicate the stray line issues here, but my case (some generic flip cover with an elastic band to hold it shut) does not have magnets because I was concerned about the effect on the s-pen behavior so it could be that.
However, in terms of a fix you could try adjusting the sensitivity of your s-pen itself.
CAUTION!! you may damage it by doing so, I'm not responsible etc etc, do at your own risk !! ---
The click button along the side of the s-pen (with the ridges in it) is remove-able and underneath it is a screw you can adjust (in very small increments please) to adjust the sensitivity of the pen. The screw NEAREST the pen tip (there are two screws next to each other) is what you would adjust --- going CLOCKWISE to DECREASE sensitivity, and COUNTER-CLOCKWISE to INCREASE sensitivity.
I adjusted it to be slightly less sensitive as my pen was registering on the screen sometimes without touching it --- it appears that the tail-ended portions of your E's may also be a result of over-sensitivity.
YMMV of course

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