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OK, it happened. It was powered on, splashed, went under for about 3 seconds and I pulled it out. I immediately pulled the battery and set it out to dry. so now 24 hours later I power it up and .... well the lcd is toast. I can heat everything power up and navigate blindly somewhat. I open the phone and then I hear it dialing numbers randomly.
OK, that is all I can figure out so far. The question is do you guys think it is worth trying to replace the lcd and see if that fixes the majority of the problems or a waste of time?
In the mean time I have ordered a tilt/8925 or whatever they are calling it now.
Ouch...some users say that you need to open it up and clean it with some solution to get rid of the stuff that the water puts on there. I've always been paranoid about that (PDA is the new newpaper in the can...).
Its fairly easy to open, just make sure you download the guides(in wiki under htc service manual). Its a HELL of a lot EASIER if you also have the number 6 torque key... Once you do it you'll see its fairly robust and takes an awful lot of force to break., just follow the steps one at a time and TAKE YOUR TIME cos theres no first prize for flying through the disassembly and finding you forgot to put something back or missed a screw.
Cheers...
Steelpreacher;
Just as a side note; my 8525 has hit water twice! The first time it fell into my garden pond; just barely hit the water when I caught it but it did get wet. After doing 'all the right things', I was in the same boat as you--no lcd; could navigate blindly. Took it apart somewhat and left it open. When I came back to it about 3 weeks later, it was alive and well! Screen was fine and all the keys worked.
If you do buy another phone as I did, keep the other around as a spare and check it again in a month or so. It may surprise you!
I wounder if you use it as toilet paper or what.
Selling?
Would you like to sell it? Coming back from all that damage may be pricy.
Vicious said:
Would you like to sell it? Coming back from all that damage may be pricy.
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Vulture...
I was using my hd2 while charging, and I noticed it felt pretty hot. I really didnt think much of it because it gets warm pretty often when charging, especially if I am watching a movie or browsing forums while its plugged in. Later I noticed that the screen was not responding. I took the rubber skin off the back and notice some rust-colored spot on the inside of the skin, and on the handset. It was on the back right above the usb port. It actually appears to have burned from inside the handset. I cleared the storage, but it is still unresponsive. I called Tmo customer support and they said it it "unheard of . The guy told me it might be the wall charger, but they will be sending a new unit to my home, and a box to send the old one back. I asked about a new charger, since that could be the problem. He said no, that first they would just send the hd2 itself and if this happens again, they would try a new charger. He also informed me that if I did not send the old phone back within a certain amount of days. they would be charging me $400 U.S. , because that is the actual cost. I would think they would rather send the new charger to guarantee that this doesn't cost another $400. but thats just me. Anyway, anyone else have this issue or something similar?
Sounds like a faulty unit. I haven't heard/read of anyone having such a problem.
Update!
The replacement phone came today. I found it outside my house, on the ground when I got home from work. It was in an envelope inside a small plain white box.
Boy, they don't kid around. It was literally "Just the Phone". No sd card, no battery, not even a back cover. It is identical to the one I already have, with one exception. Inside the back there is usually a small red button which resets the device, this one had a small, yellow button.
aptness leadership said:
The replacement phone came today [...] Inside the back there is usually a small red button which resets the device, this one had a small, yellow button.
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Mine's got a yellow button as well. I'm glad they took care of you though. Are you inside or outside of the 30 day window after activation/renewal?
Update!
Yes, I purchased the original on release. I gave back my TP2 (still inside 14 days) and they gave me hd2 and $75. The screen on the replacement seems to be more responsive and It came with a lockscreen wallpaper not on the original.
aptness leadership said:
I was using my hd2 while charging, and I noticed it felt pretty hot. I really didnt think much of it because it gets warm pretty often when charging, especially if I am watching a movie or browsing forums while its plugged in. Later I noticed that the screen was not responding. I took the rubber skin off the back and notice some rust-colored spot on the inside of the skin, and on the handset. It was on the back right above the usb port. It actually appears to have burned from inside the handset. I cleared the storage, but it is still unresponsive. I called Tmo customer support and they said it it "unheard of . The guy told me it might be the wall charger, but they will be sending a new unit to my home, and a box to send the old one back. I asked about a new charger, since that could be the problem. He said no, that first they would just send the hd2 itself and if this happens again, they would try a new charger. He also informed me that if I did not send the old phone back within a certain amount of days. they would be charging me $400 U.S. , because that is the actual cost. I would think they would rather send the new charger to guarantee that this doesn't cost another $400. but thats just me. Anyway, anyone else have this issue or something similar?
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I have seen this happen one other time on these forums. It has happened before.
I got same problem too. The only thing that I can come up with is the overheating of the cpu. I wanna take phone out a part to actually see what's going on inside there. Need a special tool or something. The screw looks weird to me.
davewang said:
I got same problem too. The only thing that I can come up with is the overheating of the cpu. I wanna take phone out a part to actually see what's going on inside there. Need a special tool or something. The screw looks weird to me.
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It is probably a tiny, little Torx screw. Is it kind of star shaped?
davewang said:
I got same problem too. The only thing that I can come up with is the overheating of the cpu. I wanna take phone out a part to actually see what's going on inside there. Need a special tool or something. The screw looks weird to me.
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Somewhere on the site here (can be found elsewhere on the web too) is a disassembly guide for the HD2 with lots of pictures that shows what's inside the phone and where.
So, today I dropped my dhd.... literally 3 feet, nothing crazy..... and it has a full body invisible shield and an otterbox case.... it did land on a corner, wood floor.... now, when I go to wake the phone up.... it turns on. It is randomly powering off since the very, gentle fall.....
It does not make a lot of sense, any thoughts or recommendations appreciated.
Sent from my Desire HD using XDA App
try taking out your cards and battery, the drop may have un seated them
first thing I tried.... clips look good, battery looks good, phone looks great.... when I put in my second battery... it seemed to be running well, until 6 minutes ago, when I pressed the power button... silly phone was off again.
I powered down, ejected all 3 items, placed them all back in.... it was such a harmless fall, with a full protected phone....
sounds like something may have become loose, i sense a rma back to htc if a full wipe etc dosnt solve it
not 100% sure, but after pushing the sim card out and in again... has not happened since.... I hope as heck it is ok, such a simple drop, heh!
thx
I'ved dropped my phone like a thousand times but nothing like this has happend too me!
I think HTC will replace on you warranty for this... Ask them!
sim card not making connections properlly will cause the phone to reboot, as i found out when i first got my desire hd, my 15 year old simcard was too worn to make a clean connection. once i went down to the tmobile shop they descovered it was that at fault after i said the phone was knackard.
simcards will compress very slightly over its life causing poorer connections.
if the problem has now dissapeared it may be worth your while getting a new sim if it is of age.
Hi audiobookman
15 year old simcard
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Is that with the same Network Operator.
Take Care
TheQuest
Yep, t-mobile has always been good to me (actually the card was 121 printed on it).
Hello guys,
Funny thing, I gave my dad a DHD to play around with (hoping that he will finally get rid of his BB), just a few days ago in his office he mistakingly dropped it 7 floors down to the parking lot.
Amazing, just amazing, except a few bumps here and there, a cracked Sim cover and a bit broken battery cover, the DHD came back to working without and problem.
I am sure if it did not happen to me I would have been sceptic, but IT REALLY HAPPENED.
Thumbs up htc for a strong unit.
I dropped mine from my pocket and nothing happened, not even a scratch.
I'm gonna report an incident I've reported again in the forums.
When I first got my DHD,about one week if I remember well,I went for a drink with some friends.Before we went to the pub we usually go to,we wanted to eat something,so we went to this fast food.While we were waiting for our food,we were saying the usual bull**** we always say with the guys.Sometimes though we tend to pull the strings,and I told one of them off badly,so he decided to punch my leg.Unfortunately,with his full strength,his fist landed on my new,shiny and unprotected DHD,which was in my pocket.As soon as I realised it,my heart went at the kidney's place,the kidney went at my stomach's place and my stomach went all the way to my head out fear!
Next day?My DHD was like nothing happened and my pal's hand was almost broken.
Yep,thumbs up HTC!
yea, it was pretty weird and once in a while... I hit the power button and it is OFF again, not rebooting... off, hitting the wake button turns it back on.... might be software etc....
but on that day, it was happening every 2o minutes, lol
I love htcs design.
I woke up one morning last week and my phone was acting like it had a mind of its own. It was activating the navigation buttons over and over again even though it was sitting on the table untouched. This made the phone pretty much useless since every time I opened an app the phone immediately closed it.
To try to fix this I completely wiped the phone and went back to stock. After that I update the touch firmware. This did nothing to fix the problem.
Fast forward about five days later. The phone stopped the behavior as quickly as it has started. Everything was fine with it for about 3 days. I could use every function just like the day I bought it.
BUT now this morning it was back to doing the same exact behavior where it acts like someone is touching the nav buttons constantly. They even light up like someone is pressing them.
Can anyone help me out with this? I am going to end up having to sell it for parts if I can't figure out what is going on.
ORT14 said:
I woke up one morning last week and my phone was acting like it had a mind of its own. It was activating the navigation buttons over and over again even though it was sitting on the table untouched. This made the phone pretty much useless since every time I opened an app the phone immediately closed it.
To try to fix this I completely wiped the phone and went back to stock. After that I update the touch firmware. This did nothing to fix the problem.
Fast forward about five days later. The phone stopped the behavior as quickly as it has started. Everything was fine with it for about 3 days. I could use every function just like the day I bought it.
BUT now this morning it was back to doing the same exact behavior where it acts like someone is touching the nav buttons constantly. They even light up like someone is pressing them.
Can anyone help me out with this? I am going to end up having to sell it for parts if I can't figure out what is going on.
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Looks like your screen is on its way out. Replace it under warranty if u can. My first phone did that after some snow fell in the earpiece area last winter.
After that the top part of the screen was no longer responsive. Before that occured, the phone acted possessed like you're describing
tiguy99 said:
Looks like your screen is on its way out. Replace it under warranty if u can. My first phone did that after some snow fell in the earpiece area last winter.
After that the top part of the screen was no longer responsive. Before that occured, the phone acted possessed like you're describing
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That's what I was afraid of. I am out of warranty which means I am out of luck I think. I was really hoping it was a software issue since it stopped for a few days.
What else do you expect? It called "smartphone" for a reason, right? and your phone happens to be the first one with that kind of intelligence. More like the transformer robot blending into your device heheheheh
Anyway, something wrong with your screen, loose end somewhere?
votinh said:
What else do you expect? It called "smartphone" for a reason, right? and your phone happens to be the first one with that kind of intelligence. More like the transformer robot blending into your device heheheheh
Anyway, something wrong with your screen, loose end somewhere?
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Lol, it seems like it has some kind of intelligence and it is setting it's mind on making my life difficult!
There doesn't seem like there is anything loose. It wasn't dropped and it started overnight while it was just sitting on a table.
ORT14 said:
Lol, it seems like it has some kind of intelligence and it is setting it's mind on making my life difficult!
There doesn't seem like there is anything loose. It wasn't dropped and it started overnight while it was just sitting on a table.
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Thats the thing. Some of these screens go bad by defect. I hear its not hard to swap in a replacement. Look into the full assembly with frame so its quicker and easier.
I may buy one as a spare and store it safe in case my screen goes bad after the warranty expires
ORT14 said:
Lol, it seems like it has some kind of intelligence and it is setting it's mind on making my life difficult!
There doesn't seem like there is anything loose. It wasn't dropped and it started overnight while it was just sitting on a table.
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Click to collapse
Same is happening on my old phone, to be specific the digitizer is going out.
Would you believe I woke up this morning and it stopped again?!?! I decided I am going to just sell it for parts. I can't deal with having a phone that is unreliable. Sad day BC I really do like this phone.
I noticed this after i used it for a few days, it happens RIGHT where it gets hot on the back, it sticks to something inside and then comes off, hence the click/sticky sound. This is ridiculous. Anyone else have this issue?
https://www.youtube.com/watch?v=uvM86LO6Fdo&list=UUh0w9UCsW4rJNRvOxLwV9qQ
On the phone with HTC, they tried to turn it into something I DAMAGED on the device, i wasn't having that. They shuffled me off to the tech support and there i demanded to speak to a supervisor. Finally I got an RMA and shipping instructions. Shipping this guy back tomorrow, so so so mad and disappointed at this device.
reinert012 said:
I noticed this after i used it for a few days, it happens RIGHT where it gets hot on the back, it sticks to something inside and then comes off, hence the click/sticky sound. This is ridiculous. Anyone else have this issue?
On the phone with HTC, they tried to turn it into something I DAMAGED on the device, i wasn't having that. They shuffled me off to the tech support and there i demanded to speak to a supervisor. Finally I got an RMA and shipping instructions. Shipping this guy back tomorrow, so so so mad and disappointed at this device.
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same here at the same spot. I think I will RMA tomorrow
Not happening here, thank goodness. I have the very same model, granted just had it for 1 day (and not planning on "keep exploring" until I might actually reproduce the issue). :fingers-crossed:
Same issue new 32 gb white just got it hours ago. Also it is taking 10 hours to charge... really?
Now I finally understand what everyone means by a clicking sound... I'm on a black 32,nothing at all like that. Bummer bro
That definitely sounds like a defect. Thank God mine doesn't make that sound.
I bet after it gets really hot it might be melting something structural in the back. I don't have the issue, but maybe I haven't warmed it up enough.
Sent from the future...
The mine doesn't make that sound
I noticed that mine made the same noise, but it sounds like some adhesive is trying to stick, but is not strong enough. That would also explain why the sound comes when letting go instead of when pressing the device. So I pressed the back firmly. Now the sound is gone and I think the flex has become smaller too (could be placebo)
Message has been Baconized
I agree with Gormsen. Sounds like double sided tape that is just not sticking. The back seem super thin and that probably all that keeps it flat in the middle. I do have the flex but no noise yet...
It must be some adhesive melting when it gets hot, which causes it to unstick.. pretty pathetic.
jaju123 said:
It must be some adhesive melting when it gets hot, which causes it to unstick.. pretty pathetic.
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Or, it could be that it's thoroughly pressed upon manufacturing. Pathetic? Nah, all products have some production errors.
The good thing is that we should be able to fix this, if we pull of the back cover, apply some stronger double sided tape and the put the back cover back.
We can do some hardware modifications, am I the only one who's excited about it?
Also with the extra space (due to the flexing) we will be able to fit a bigger battery, if one is made
Message has been Baconized
Gormsen said:
I noticed that mine made the same noise, but it sounds like some adhesive is trying to stick, but is not strong enough. That would also explain why the sound comes when letting go instead of when pressing the device. So I pressed the back firmly. Now the sound is gone and I think the flex has become smaller too (could be placebo)
Message has been Baconized
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Not placebo. Mine was very bad to begin with. Several places on the back could be pressed in with a light finger and under the camera I had that sticky click. I did as you and literally pressed the tablet together firmly at all places. During this process there were several clicks as if the whole thing settled properly. Result. Zero flex and it now feels totally solid all around the back. I'm totally happy with it now since I have no noticeable lightbleed and everything works as expected. Good times! ?
Laz35 said:
Not placebo. Mine was very bad to begin with. Several places on the back could be pressed in with a light finger and under the camera I had that sticky click. I did as you and literally pressed the tablet together firmly at all places. During this process there were several clicks as if the whole thing settled properly. Result. Zero flex and it now feels totally solid all around the back. I'm totally happy with it now since I have no noticeable lightbleed and everything works as expected. Good times! ?
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Sweet Ladies and gentlemen.. We have a cure
Anybody else who can confirm this?
Message has been Baconized
Gormsen said:
Sweet Ladies and gentlemen.. We have a cure
Anybody else who can confirm this?
Message has been Baconized
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I noticed the sound when i unboxed it. Have tried to do so. But seems like my stick is not strong enough, and the sound remains. If this is really a stick issue. Then maybe try to heat it up and push the back hard to stick properly may solve the problem. Anyway I have initiated RMA so really dont want to fix it lol. fingercrossed to get a good device.
This isn't really anything new as my Nexus 7 was the same back in 2012. I gave it a good squeeze and its still creak free to this day. I did the same with my Nexus 9 and can confirm that I don't have any creaking, although mine didn't have that much creaking to begin with anyway.
Sent from my Nexus 9 using Tapatalk
I'm glad the op doesn't have the nexus 9 anymore.
chefdave12118 said:
I'm glad the op doesn't have the nexus 9 anymore.
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Hi
reinert012 said:
I noticed this after i used it for a few days, it happens RIGHT where it gets hot on the back, it sticks to something inside and then comes off, hence the click/sticky sound. This is ridiculous. Anyone else have this issue?
https://www.youtube.com/watch?v=uvM86LO6Fdo&list=UUh0w9UCsW4rJNRvOxLwV9qQ
On the phone with HTC, they tried to turn it into something I DAMAGED on the device, i wasn't having that. They shuffled me off to the tech support and there i demanded to speak to a supervisor. Finally I got an RMA and shipping instructions. Shipping this guy back tomorrow, so so so mad and disappointed at this device.
Click to expand...
Click to collapse
Yes the exact same thing happens here, I've not played any games or had the device become hot, just expect it was like it from the start. This is typical HTC build quality, reminds me very much of the HTC One X and it's plastic back, just all done a bit cheaply.
In the iFixIt pictures there doesn't appear to be any sticky pads in the location this is happening, so it is probably just sticking unintentionally to the smooth plastic of the stick on NFC antenna in that location. As the whole back cover seems to default to be floating away from the internal chassis by a couple of millimetres, again typical HTC lack of attention to detail, then the back is going to do this, become depressed and sometimes stick to pop out again making a noise.
I'll personally live with it, it is a bit annoying, and I'd expected better at this price point, but it doesn't affect the functionality.
Regards
Phil
Firm press between both hands is the fix. You will hear and feel it lock. There are back clips that are not seated. Mine is solid and click/creak free now.