hi everyone. i have rooted using CF Root for my SM G900F
installed alliance rom fine using philz touch recovery( am now on PAC MAN ROM so i know this issue isnt ROM specific)
i am unable to install any apps via playstore or pushing to phone from online store. getting error message:
'RPC:S-7:AEC-0'
driving me crazy. have cleared data and cache from play store and google services, removed google account, rebooted, added account.
still same error message, any ideas. phone is pretty unusable without apps. gmail works, play books works, just not able to add apps.
have done all work arounds possible but no joy.
i have been able to restore apps from a titanium backup but paid versions dont register as paid and i cant update any apps
very frustrating
does anyone have any ideas before i log a support call with the google boffins?
The usual answer is to update your Google play store app. And failing that, wipe the cache, reboot and then recreate the Google account. You didn't say whether you have the latest play store app version.
Did you try resolving the issue exactly as follows?
RPC:AEC:0 error (CPU/RAM/Device/Identity failure)
First ensure that you are using the latest version of the Google Play Store app.
If the problem persists, then:
Go to settings > application > Play Store > clear data & clear cache
Go to accounts > Google > remove account
Reboot to recovery mode > wipe system cache
Reboot phone normally
Settings > account > Google > log in.
.
fffft said:
The usual answer is to update your Google play store app. And failing that, wipe the cache, reboot and then recreate the Google account. You didn't say whether you have the latest play store app version.
Did you try resolving the issue exactly as follows?
RPC:AEC:0 error (CPU/RAM/Device/Identity failure)
First ensure that you are using the latest version of the Google Play Store app.
If the problem persists, then:
Go to settings > application > Play Store > clear data & clear cache
Go to accounts > Google > remove account
Reboot to recovery mode > wipe system cache
Reboot phone normally
Settings > account > Google > log in.
.
Click to expand...
Click to collapse
play store app is latest gapps
have done all that many times over. no joy at all.
when i go online and try and push an app to my phone i get the error message on my phone. when i try and see my apps on the play store online the page returns and error message. its like my apps just dissapeeared from google servers.
its a server error i am sure but have no idea how to fix it
bob dylan said:
hi everyone. i have rooted using CF Root for my SM G900F
installed alliance rom fine using philz touch recovery( am now on PAC MAN ROM so i know this issue isnt ROM specific)
i am unable to install any apps via playstore or pushing to phone from online store. getting error message:
'RPC:S-7:AEC-0'
driving me crazy. have cleared data and cache from play store and google services, removed google account, rebooted, added account.
still same error message, any ideas. phone is pretty unusable without apps. gmail works, play books works, just not able to add apps.
have done all work arounds possible but no joy.
i have been able to restore apps from a titanium backup but paid versions dont register as paid and i cant update any apps
very frustrating
does anyone have any ideas before i log a support call with the google boffins?
Click to expand...
Click to collapse
Same issue here as well can't update apps or download them either. Seems to me its a google play services error something to do with that. I'm still waiting for Google to get back to me. I have not had my account for four days now. I thought it would update its self but no joy.
---------- Post added at 01:42 PM ---------- Previous post was at 01:40 PM ----------
Oh mine is a Motorola g 4.4.4 so its not just one device.
maccboy2010 said:
Same issue here as well can't update apps or download them either. Seems to me its a google play services error something to do with that. I'm still waiting for Google to get back to me. I have not had my account for four days now. I thought it would update its self but no joy.
---------- Post added at 01:42 PM ---------- Previous post was at 01:40 PM ----------
Oh mine is a Motorola g 4.4.4 so its not just one device.
Click to expand...
Click to collapse
yes, had a support call with google this morning. they escalated the support ticket and emailed me stupid fixes that i already told them dont work.
its a google server issue for sure
i have managed to install a titanium backup of most of my apps but the paid ones dont register as being paid and i cant update anything at the moment.
Account issue
It appears that this is an account issue. I am having the same problem on multiple devices with my Google Apps account, but my gmail account is working just fine on those devices.
Google is evidently aware of it, and its gotten a little press on Android Police. Whatever you do, don't listen to what people are saying and factory reset the device. IT doesn't help, and all it winds up doing is removing access to all of your paid / no paid apps.
A small discussion has sprung up on the Google Wallet forum here.
Definitely a play server issue. I have the same error code started about 2 days ago. It's on my s4, nexus 7 and tf201. If I log on with a different account then there is no problem. If you log in through windows to the play store then you will also not be able to see your purchased apps. I'll give them a call tomorrow if it hasn't resolved itself.
I am in the same boat. When cache clean, removing and adding account didn't help I tried factory reset. Didn't help. Rooted and went to CM. Still nothing. At that point reached Google and was told they will get back as it looks like a known issue. Not a single app on my phone right now as nothing is restored from play store. It's very annoying. Have this issue on my Nexus 4 and 7. Although I did all this on 4 only.
smellster said:
Definitely a play server issue. I have the same error code started about 2 days ago. It's on my s4, nexus 7 and tf201. If I log on with a different account then there is no problem. If you log in through windows to the play store then you will also not be able to see your purchased apps. I'll give them a call tomorrow if it hasn't resolved itself.
Click to expand...
Click to collapse
I just wanted to let everyone know what my fix ended up being after days of troubleshooting....
I went to my PC and went to google and looked up the Google play device manager, when on this site I chose my device and allowed it to find my device on Google maps after finding it I pressed the ring my device button and also the lock screen button and changed my password... When I did this I was then able to download stuff again....
I spoke with Google about this also and they said this error is caused when your device is not synchronized with the Google servers and what needs to be done is your device needs to be reconnected to the server, so other fixes are removing your account, uninstalling google play store updates and clearing cache, clearing cache for Google play store and restarting your device, then readding your account and attempting to download again.... Google will recommend you format your phone but I recommend not doing this cause you will lose all your apps and not be able to download them ... it did not fix my issue, I tried all of these and the first I mentioned worked for me after 5 days of issues...
Good luck all,
Moveit124
hi, i tried everything from above and did not work. After some more research it worked like this:
1 - . On your Android device , we go to Settings
2 - . Then Applications, and inside we go to the All tab
. 3 - Here locate and click on Google Services Framework
. 4 - Once inside we delete the cache, then We delete the data and force stop.
. 5 - repeat these operations also advise with Google services with Google Play and Play Store
. 6 - After reboot phone and attempt to download / update an application and see if everything went well .
Hi
Just got my Note 4 and ran into the problems.
Google play services wont update.
I did factory reset few times and no luck. After adding my google account all google apps start updating. Once update is done I cant launch any app. Always getting an error that I need to update google services.
And everytime update can not be found in google play store.
Any ideas how to solve that?
Problem solved by deleting google play services update and updating again.
Dear Friends, after update to 023S, Google Play Services has stopped. Please help!
Background info : LeTV X800, CN version, unrooted phone, Android 6.0.1, stock rom 5.9.023S.
After official update from 20S to 23S, there is a message “Sorry, Google Play Store has stopped”. When I open the app, there is an error message “Error retrieving information from server”. Also Spotify and Polaris Office apps do not work anymore. I have cleared Play Store cache and data, but without success. I even has deleted and loaded again via the Leeco store, no success again.
Since the phone is not rooted and I do not to root it yet, are there any other ideas how to fix these problems? Thanks in advance!
Try to set full range of Permissions for Google Play services and Store... especially for Location (Maps/Earth/Street View) & Microphone ("OK Google"). You know: System settings/App management/Google Play services or Store/Permissions
Please I.have a problem with My leco X500 goggle play service, it always said that is stopped and am unable to download any app from goggle play store
Hayzed 965 said:
Please I.have a problem with My leco X500 goggle play service, it always said that is stopped and am unable to download any app from goggle play store
Click to expand...
Click to collapse
Have you resolved your issue ?
Hi there!
I have a Chinese Honor 8 Lite (model PRA-AL00) and I don't want to root it. I regularly have a problem with Play Store. The factory version of Play Store is 7. A few days after Play Store updates itself to version 8 I get an issue unexpectedly (I can't figure out what's the trigger). Basically when I open Play Store it opens and closes the window immediately. I see that it is still running but its window closes immediately. Here's what I've tried and does not work to fix:
- clearing cache and date of Play Store, Google Play Services, Download Manager, Google Serves Framework;
- stopping and restarting Download manager;
The only things that work are:
- factory reset (but i can't do it all the time cuz it's a pain in the butt);
- reverting Play Store to factory version and restarting (again, it's a pain in the butt to do it all the time;
Questiona:
- has anyone had this issue and found a solution?
- does anyone know a way to stop Play Store from updating itself without rooting (i can't and don't want to root my device).
Thanks anyone in advance!
Luca
Download the latest version apk and install manually once and see if it helps
Hey guys, Currently i have the China version, Downloaded the google apks as per xiomi forum, but I have this problem.
when i try to access Uber app, I get the message "Google play services updating" instead of the map.
some forums says that this happen for Huawei a year ago and the fix was to clear cache, app data and remove the play services to install it again.
I did but did not work.
do you know how to fix this?
here you go to fix it https://forum.xda-developers.com/black-shark-2/help/google-apps-misbehaving-t3920662