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Returned my unlocked Nexus S, connectivity is the biggest issue with it then screen response and freezing.
I compromised on the desireble specs to buy Nexus S only coz Google put their stamp on it. I seriously dont understand why Google will pick Samsung (is it the super AMOLED display or something else). HTC has far better workmanship n service compared to Samsung -they r in such a rush to inundate the market with phones that their is no quality control or post sales service.
Ley me put it this way I'm never gonna buy Samsung phone again. Bought 3 of their flagship best phones in last 3 years n let down all 3 times
1. Samsung Omnia when it came out from Europe $ 600
2. Samsung i8910 (first with Amloed Display) again form europe for $700
3. Nexus S $571
I've used samrtphone for last 12 year from Palm 180 to everything, and i would say Samsung are the worst.
Back to my Nexus 1 n wating eagrly for upgrade.
Opinions are like assholes...
...Everyone has one LOL
... and their full of sh#t!
Seriously tho does anyone even give a damn about these "I h8 NS!" threads besides the trolls?
Samsung is doing a fine job manuacturing their phones, I'm glad I don't have to deal with TouchPiss anymore.
Google probably went with Samsung over HTC because:
- They use the Hummingbird processor, HTC doesn't.
- They're the only ones with Super AMOLED technology.
- HTC is getting their pants sued off by Apple.
- Google is trying to diversify.
- Contractual/agreement issues, who knows.
- Maybe HTC didn't want to parter again in the first place.
i am glad Google went with Samsung this time. People who own Nexus One know that the touchpad that HTC used was a ****ing fiasco. Also, this is my biggest pet peeve virtually on all HTC phones they use the crappiest quality speakers.
Sounds like the OP needs to look up the definition of "insanity" with regards to his repeated purchases of Samsung products.
Sent from my Nexus S using Tapatalk
I'll have to say the speaker quality on this Samsung is far better than the one on my G1. The touch screen is much more responsive than on the G1 and registers better. Of course it is a million times faster than the G1. Also, I don't need to root and modify the hell out of just to make it work remotely close to other phones.
I am impressed do far.
Only complaints, no LED notifications (knew this going in), and my wireless signal is weaker on this phone than it was on my G1 or any other wireless device in my house. Not sure what's up with that. Also, that it doesn't take advantage of T-Mobiles HSPA+. I knew this as well going in.
I don't do much mobile browsing anyway, but do like to show of videos with friends and that can be a downside. Though T-Mobile is as much to blame as a manufacturer not supporting it (read T-Mobile just sucks sometimes).
Good for you that you returned your Nexus S. Thanks for sharing. Now move on to a different forum. Or do you require some counseling for your loss?
I went from rooting the Nook color, got hooked on Android, and then bought the Nexus S. I couldn't be happier. Pure Google! Customize! No cell carrier branding! 2.3! Oh no, they have a quad core with a kitchen sink plug in, I must return my Nexus S!
Take care all. Looking forward to all the mods and roms.
Perhaps somebody should start a "I'm not returning my Nexus S, I'm perfectly happy with it" thread....
only 2 sensible posts thanks rashad1 & geitl.
N rest of the guys you ppl are amzing read wht u ppl write with such love n care for another forum member.
I probably would have used more smart phones than all of u put together.
anyway i am realy amazed at the hostility these newbe xda memebers show
To be honest, I have less issues with built quality on my vibrant then on nexus one. Although, I've been reading that curved class sucks on ns
kolyan said:
To be honest, I have less issues with built quality on my vibrant then on nexus one. Although, I've been reading that curved class sucks on ns
Click to expand...
Click to collapse
whats the real purpose of the curve glass, to give it something no other device has thats about it..it ads nothing you cant eve notice it
slowz3r said:
whats the real purpose of the curve glass, to give it something no other device has thats about it..it ads nothing you cant eve notice it
Click to expand...
Click to collapse
I definitely notice the curve, and I love showing it off.
Sent from my Nexus S using Tapatalk
slowz3r said:
whats the real purpose of the curve glass, to give it something no other device has thats about it..it ads nothing you cant eve notice it
Click to expand...
Click to collapse
I guess its just cool, technicaly its made to match shape of ur face and more comfortable to talk on, but this is bs. The problem is that its not Gorrila, would I take flat Gorrila vs curved glass, yes of course because Gorrila actually serves a purpose
kapur_deepak said:
Returned my unlocked Nexus S, connectivity is the biggest issue with it then screen response and freezing.
I compromised on the desireble specs to buy Nexus S only coz Google put their stamp on it. I seriously dont understand why Google will pick Samsung (is it the super AMOLED display or something else). HTC has far better workmanship n service compared to Samsung -they r in such a rush to inundate the market with phones that their is no quality control or post sales service.
Ley me put it this way I'm never gonna buy Samsung phone again. Bought 3 of their flagship best phones in last 3 years n let down all 3 times
1. Samsung Omnia when it came out from Europe $ 600
2. Samsung i8910 (first with Amloed Display) again form europe for $700
3. Nexus S $571
I've used samrtphone for last 12 year from Palm 180 to everything, and i would say Samsung are the worst.
Back to my Nexus 1 n wating eagrly for upgrade.
Click to expand...
Click to collapse
Wouldn't it be more helpful if, in the middle of your rant, you explained WHY you thought that the Nexus S let you down?
I'm interested, especially since mine is arriving in 2 days time...
I have to agree. The ONLY thing I don't like about my Nexus S is that I'll have to put a screen protector on it because it doesn't have Gorilla Glass.
I wish they'd saved whatever cash they spent creating curved glass and just used Gorilla Glass instead.
I have Nexus S as well as Desire HD and I can tell you signal strength is far better on the Nexus S. HTC have shocking antenna problems on every Android. Still love the HD but the Nexus poops all over it.
Sent from my Desire HD using Tapatalk
Belarios said:
I have to agree. The ONLY thing I don't like about my Nexus S is that I'll have to put a screen protector on it because it doesn't have Gorilla Glass.
I wish they'd saved whatever cash they spent creating curved glass and just used Gorilla Glass instead.
Click to expand...
Click to collapse
U still need screen protector on Gorrila. It CAN get scratched, I suppose its just more crack resistant
I really want a white galaxy s2 this Christmas. Loved everything about it. There is just a thing that's bugging me. Its about the burn in issue. Im planning to use this phone for 2-3 years and Im very OC when it comes to gadgets.
1. Does burn in happen in all galaxy s2 phones?
2. Can you remove it by putting a plain white background for a while?
3. Will samsung accept it for replacement when it start to appear after a few months?
4. Will I have it even if I change the way icons appear every time?
shakra00 said:
I really want a white galaxy s2 this Christmas. Loved everything about it. There is just a thing that's bugging me. Its about the burn in issue. Im planning to use this phone for 2-3 years and Im very OC when it comes to gadgets.
1. Does burn in happen in all galaxy s2 phones?
2. Can you remove it by putting a plain white background for a while?
3. Will samsung accept it for replacement when it start to appear after a few months?
4. Will I have it even if I change the way icons appear every time?
Click to expand...
Click to collapse
Simple answer is go for it.. No burn in issues for me..
Sure you can use the phone for more than 2 years.. As it is ahead of all the ones.. Go for it and you wont regret..
Swyped from: GT-I9100
Sent using: XDA Premium App
All high end Samsung phones have 1/2yr warranty.
Just to let you know. Have you seen the galaxy S II white in person? I own a black one and my sister's friend just got hers a week ago. I have to say it isn't the same quality of premium white they used on the Galaxy S (official name - ceramic white).
It looks tackier and a little cheap IMO. I'd get be black unless you've seen it in real life and satisfied with it. I loves the ceramic white used in the Original galaxy s. A shame really....
Sent from my GT-I9100 using xda premium
I havent seen it in person but i saw it in youtube and it looks quite good.
What will the screen look life if the whole screen is burnt in?
I own a white galaxy s2. All I can say is perfect. I only buy when this available in white.
Sent from my GT-I9100 using XDA App
i have a white one. i love it. and i also want to use it for several years.
sent from my GT-I9100 using Tapatalk in Guangzhou!
Can you guys post pics of those who have white gs2's ? :d
All the people who owned a SGSII will surely recommend u to buy this phone(except some unknown Iphone lover maybe not). By replacement u mean hardware or 1 to 1 exchange? Samsung will probably fix your phone's problem but they wont give u 1 to 1 exchange after 7 days.
I just did the LCD test on my SGS 2 and to my surprise there is no burn in at all (Tried red, green and blue). Even if I turn the brightnes up to the max setting. It can still burn my retinas out though
I got it in early June (It's the european original I9100) and I had a white clock in my statusbar all the time.
What surprises me here is that I had temporary burn ins on my old SGS 1 (I9000). They would go away after a few minutes, in one of the LCD test colors. As if the display had memory. Theres none of that with my SGS 2.
I don't know if Samsung revised the display later, but mine def. doesn't have a burn-in issue.
And regarding the rest of the phone, I absolutely love it.
No burn in issue ive heard of you can use this phone for 5+ years it has cheap replacment batteries and everything. The only display flaw is maybe a slight blueish tint to true whites not even really noticable buy this phone!!
The organic materials used in AMOLED displays are prone to degradation, and blue color is the worst one.
so for your question, yes, it will burn in, and just depends on how you use it, you may see burn in more quickly, or may be not for 1~2years..
and it is hard to remove the burn in once it is there.
if I remember correctly, the best blue color material have about 5years lifetime, but dunno what is used in the S2, so it may be an old material which just have 2~3 years lifetime
p.s. Actually Burn in happens in Plasma and CRT too, just you may not notice it
Does it get worse?
I'm an avid gamer (dungeon defenders, shadowgun, modern combat) and I can't tell the difference even after the amount of heat this thing has produced.
$1 gets you a reply
No Don't
Bought sgs 2,
-dead pixel - Send for warranty claim.
-could not boot up - send for warranty claim, they changed motherboard.
-camera freeze at least once a week.
-playing game too long freezes the phone.
Either the phone did not go through proper QC or they been using shoody parts.
cseegran said:
Bought sgs 2,
-dead pixel - Send for warranty claim.
-could not boot up - send for warranty claim, they changed motherboard.
-camera freeze at least once a week.
-playing game too long freezes the phone.
Either the phone did not go through proper QC or they been using shoody parts.
Click to expand...
Click to collapse
So many problems?? Did you bought s2 or iphone?
Swyped from: GT-I9100
Sent using: XDA Premium App
I'd say go and get it, i haven't faced any of the issues you mentioned.
I'll add: get this phone ONLY if you have a dedicated mp3 player, audio quality on this thing sucks big time. You can always get this phone and a Sansa Clip as a player, cheap like hell and very premium sound. Personally i got a Cowon C2 (105€) because i needed more punch in terms of battery life and better equalization, but the Sansa costs like a pair of mid to low end earbuds (30-50€) and sounds better than an iPhone4s (by a mile), biggest bang for the buck ever...you can even load Rockbox on that sucker and it will own even more.
Hi, as you may see I am a new member to this forums. As soon as I got off the phone from Samsung's customer service I had no choice but to throw a rant and some conceptions.
I know this issue has popped up here before so it is a great place to start. Anyway... As you may have guessed from the title I am suffering from the pixellation issue also known as black crush or black clipping. I have displayed the gamma test pattern on my screen and well my screen cuts off at the number 3.
Now the thing about the gamma test I have displayed it on a Galaxy S3 and a MacBook screen and those seem more natural then the Galaxy Note. By natural I mean you can not see all of the numbers at all, only quite few as it gradually goes to black really quickly in comparison to the Galaxy Note where you can see almost all numbers!
Anyway I received this phone as a present, transferred a couple of movies and watched in a dark room (this problem is most visible in low light conditions). Found the pixellation an issue as it has never occurred on any of my other gadgets and laptops. So did some research and found it to be a common fault with the handset.
So I called Samsung and they agreed for me to send it in for repair. Sent it in waited and received my handset.. Fixed? Nope! No fault found (quite odd) Also scratched my NEW Official flip back cover to add insult to injury.
Now I call up Samsung again and they give me the number to the repair center and tell me to take it up with them. So I do, I explain the problem to the guy and he seems to understand, also mention the back cover and he says he will put through a replacement great.
So this time I send in the phone again BUT with the Gamma test pattern as the home screen wallpaper (no icons) and a video (shot from the camera to prove it wasn't a resolution issue as one of many Samsung's excuses to my problem). Wrote that I've done so on the paper and explained the problem again in DETAIL.
I wait and I receive my phone back again, open the box and again no fault found. Now at this point I call up Samsung who now send me through to the customer services. I explain to them about what I've gone through and they claim they can't do anything as they haven't found any problems. So I claim they are overlooking the problem and that I want a replacement.
No way was I going to waste my time sending my phone in for repair again. So I'm told to get an engineer report describing the problem and they will fix it this time round, I tell them I am an engineer my self and work with phones so can send through my own report (which they were happy with). The 'report' I sent was pretty much the same as the note I sent through both times when sending the phone in for repair.
I now await for Samsung to get back to me but get no reply. I end up calling them myself and get nothing but more excuses and again to make matters worse they didn't actually put through an order for my back cover and claim it was scratched when it was received (luckily I took pictures before sending my phone through).
So long story short it seems to be a very common problem and to make matters worse the customer service is horrendous! I hope we can widespread these issues to people who may not be aware. I recommend not buying this phone even though it is probably the best phone I've used (and I've used a LOT of phones).
i know how you feel,
this issue is SUCH an eyesore
considering the price,
in my case it tantamounts to 4 months salary
i got it coz its a phablet, the screen size suits me, and there are many plus points... but
theres this user in another thread said - thanks for tips for reducing it, i felt ashamed to show videos to my friends on my phone
the best we can do is throw it back in their face, publish it in open forums ( satish has done a lot to create awareness)
Exactly, it isn't cheap neither! I have posted my story to BBC Watchdog.
I'm sure if we get enough people to complain they will pick up the story, especially since it was the official olympics sponsored phone!
The thing is they didn't even attempt to repair the phone all they ever did was flash the phone to Gingerbread and claimed they 'upgraded the software' even though I had installed the latest ICS (who are they fooling?)
From the Moderator
This issue (s) has been discussed numerous times before. Please do a search before posting old issues
........THREAD CLOSED..........
I'm sure many of us have gone through countless returns, replacements, and refunds, with Samsung's range of Galaxy smartphones, believing that our phones were defective as a result of absurd manufacturing anomalies and quality control problems. Though, we are not Samsung factory workers, it appears Samsung has given us some labor. Obviously spending $700+ on a phone is not little. However, according to Samsung, everything I am about to disclose is normal. To alleviate the hassle of dealing with a company that has a pretty poor track-record when it comes to quality control; I would strongly advise not to return your Note 2 to the service center or store for the following reasons,
I have listed common problems some of us have come across; along with are some Do-It-Yourself Tips and Tricks to resolve these minute problems.
Squeaky back cover?
- Ensure all sides of the back cover have clipped in properly; there should be no gaps, the fitting should be seamless
- If that doesn't resolve the squeaking, replace the back cover with a new one (cheap plastic tends to expand)
- Try not to remove and install the back cover over and over again, as that will eventually weaken the plastic clippings on the back cover
Light leaking on sides of home button?
- The home button has plagued Samsung for the past couple of years. But don't worry, your home button is not defective.
- The button is not uniformly seated properly, that explains. As a matter of fact, your home button should be flushed, not elevated above the display. To check if your button has light leakage, go into a dark room, angle your phone while the capacitive lights are on, and verify light leakage in the home button area.
- Solution: Place a piece of tape over the whole button, ensure that the tape is placed beyond the edges and sides of the home button. The tape will help keep the button seated properly and flushed, equally on both sides. Now as long as you massage and use the home button a few times a day, and remove the tape after a couple of weeks, the light will no longer protrude through the sides of the home button.
Black specks / Bezel Chrome Finish production errors?
- A lot of you may not be noticing this; only if you orient your phone at a particular angle, you may notice the chrome paint color inconsistency on the bezel (the chrome paint job was not done properly), black specks will show to some degree; now if it bothers you so much, put a case on. There is nothing you can do about it; all Note 2's have this quality control problem one way or the other.
- You don't have to worry if the metallic painting is not done properly behind the phone, as the back cover will conceal it.
Loose Volume Rocker control buttons / Power button?
- As long as you feel the button feedback and hear the button press on both volume and power keys, but feel that the buttons are loose, use a case, or massaging the buttons for a little while will help.
AMOLED Display Issues?
- Refer to the following thread, http://forum.xda-developers.com/showthread.php?t=2108073
I will update this thread if I can think any more things to look out for when buying a Note 2. If you have any suggestions share them in this thread. Hopefully, someday, this thread can have a sticky.
Hope this helps, enjoy your phone!
This thread applies to International Note 2 and U.S. Carrier Variants.
Titanium Grey color Note 2's noticeably have a minuscule gap between the bezel and glass on top.
Just like the Galaxy S3, the Ceramic White Note 2's are notable for the bleeding light around the LED indicators and touch-capacitive buttons.
------------------------------------------------------
Any additional solutions will be posted here.
Titanium Grey color Note 2's noticeably have a minuscule gap between the bezel and glass on top.
Just like the Galaxy S3, the Ceramic White Note 2's are notable for the bleeding light around the LED indicators and touch-capacitive buttons.
---
Many have spotted small gaps between the bezel and the glass of the display. I have cross-checked with over '12' Note 2 pieces across several stores, and they all have this gap in various areas, (i.e. top of the unit, bottom of the unit, and near the power / volume controls).
Secondly, although I could not find this on my T-Mobile Note 2 (I even used a magnifying glass to confirm), some of you may have noticed that the bezel is NOT 100% molded. If you inspect closely, you will notice a joint at which it appears your bezel is cracked, but is not. You might find this disappointing, but according to Samsung standards, the joint appearance is completely normal. Some joints (meeting of both sides of the bezel) will be very prominent, and some will not (in the case of mine).
Unfortunately, Samsung does not have consistent quality control with their devices, and you will definitely spot manufacturing variations, but don't be alarmed.
You should really consider these variations as consistent according to Samsung's quality control.
---
Visiting the squeaking back cover again, this sometimes also occurs when the end-user forcefully removed the back-cover by chance. Treat your Note 2 with care.
However, some back-covers are indeed cheaply Made by Samsung, and the clippings are not always made consistently; therefore, you will see different results from unit to unit.
---
An XDA user had asked me if the Grey Note 2's are most affected,
I've seen over a dozen Note 2's and 'Grey appears is most affected." However, it is difficult to confirm because very few stores have the White Note 2 on display in my area. One store did have '2' White Note 2's for demonstration pieces, and I felt they were manufactured through better quality standards than the Grey Note 2.
However, the White Note 2's do indeed have the gap on top of the unit (very noticeable), and I felt like the White units heat up quite fast compared to Grey. The home button on the White Note 2 is not that recessed (feels quite elevated) compared to the Grey Note 2. The light on the capacitive buttons on the White Note 2 bleed very noticeable compared to the Grey.
Hey! One question! Just recieved my note 2 the other day - and I've found some sort of strange thing happening on the top right of the glass of the screen. It seems like there is this really tiny gap between the screen and the body.
Its almost as the screen is just the tad bit tiny on the upper right side! Is this something I should send my phone in for?
Re: Think You You Have A Defective Note 2 Because of This? Think Again! ['Tips & Tric
Everything you've listed is a reason to return the phone.
When paying this kind of money no matter what the imperfection is , it is unacceptable.
Would you keep a car with these imperfections. NO. why? Because is more expensive?
It does not matter. This phone for me is like buying an Aston Martin and accept it with manufacturing flaws. NEVER.
Sent from my GT-N7100 using xda premium
No device is perfect; unfortunately, Samsung's quality control is sub-par to Apple's; Plastic, that's all. There is no reason for you to return your phone for the above reasons, especially because you might get something worse in return.
What you are describing with the glass, is something you to show us by posting a picture.
Titanium Grey color Note 2's noticeably have a minuscule gap between the bezel and glass on top.
Just like the Galaxy S3, the Ceramic White Note 2's are notable for the bleeding light around the LED indicators and touch-capacitive buttons.
There is nothing you can do about the above. If that makes you uncomfortable, I suggest buying a different phone model from a different company like LG and Apple.
Do post pictures to show us what you are seeing.
Cheers
Re: Think You You Have A Defective Note 2 Because of This? Think Again! ['Tips & Tric
Im sorry but I dont see any solutions in your posting that will make me not want to get my phone exchanged if it suffered those defects mentioned. It is also the users responsibility and within rights to refuse a replacement device if its also defective. im paying good money for quality here, I dont expect anything less in return interms of its build quality and after sale service.
Sent from the Rabbit Hole
You probably won't realize this, but almost all Samsung devices, particularly, the Note 2 have at least one of the above mentioned quality issues. Samsung's quality control has been and will always be questionable. Not enough people complain to Samsung to get these problems resolved. Chances are, you will realize the above mentioned quality issues along the way with the current device you are holding. The above mentioned problems have all been asked and discussed on this forum before; I consolidated all of these problems into one thread with solutions, to help others stick to their current Note 2's. Chances are, you might get something worse in return. Therefore, enjoy what you have; eventually, you will be transitioning onto some other phone in the near future. Cheers. :good:
bushako said:
Im sorry but I dont see any solutions in your posting that will make me not want to get my phone exchanged if it suffered those defects mentioned. It is also the users responsibility and within rights to refuse a replacement device if its also defective. im paying good money for quality here, I dont expect anything less in return interms of its build quality and after sale service.
Sent from the Rabbit Hole
Click to expand...
Click to collapse
Funny observation about the Note 2 bezel is that Apple fan-boys will probably think Samsung copied Apple with its bezel chrome-finish quality control paint issue (that too on a black / titanium grey model, similar to Apple's Black model), lol. Apple says, their iPhone 5 paint issue is normal; Samsung probably considers it the same. That's why I listed a solution in my 1st post, - Cheers.
Re: Think You You Have A Defective Note 2 Because of This? Think Again! ['Tips & Tric
winlinmac001 said:
You probably won't realize this, but almost all Samsung devices, particularly, the Note 2 have at least one of the above mentioned quality issues. Samsung's quality control has been and will always be questionable. Not enough people complain to Samsung to get these problems resolved. Chances are, you will realize the above mentioned quality issues along the way with the current device you are holding. The above mentioned problems have all been asked and discussed on this forum before; I consolidated all of these problems into one thread with solutions, to help others stick to their current Note 2's. Chances are, you might get something worse in return. Therefore, enjoy what you have; eventually, you will be transitioning onto some other phone in the near future. Cheers. :good:
Click to expand...
Click to collapse
I must be one lucky son of a gun then other than a tiny gap between the bezel and the screen, which was caused by a drop, I dont have any of those defects. I dont know if its a defect but I notice the phone is easy to flex and creaks but thats probably because of all that plastic.
Sent from the Rabbit Hole
You must be then, take good care of your Note 2. Plastic can find its way, if you know what I mean. I'm on my 3rd Note 2; has better build quality, thus far, I have no creaking what-so-ever, :good: The first Note 2 I had didn't have the light seeping between the home-button, but creaking was considerably there. However, most of the Units I have seen do have creaking and some light seeping through the home button. I have to say, though, the solutions I listed indeed work to rectify most of the problems most Note 2 owners eventually come across. Replacing the back-cover 'should' free away the creaking.
bushako said:
I must be one lucky son of a gun then other than a tiny gap between the bezel and the screen, which was caused by a drop, I dont have any of those defects. I dont know if its a defect but I notice the phone is easy to flex and creaks but thats probably because of all that plastic.
Sent from the Rabbit Hole
Click to expand...
Click to collapse
Re: Think You You Have A Defective Note 2 Because of This? Think Again! ['Tips & Tric
winlinmac001 said:
You must be then, take good care of your Note 2. Plastic can find its way, if you know what I mean. I'm on my 3rd Note 2; has better build quality, thus far, I have no creaking what-so-ever, :good: The first Note 2 I had didn't have the light seeping between the home-button, but creaking was considerably there. However, most of the Units I have seen do have creaking and some light seeping through the home button. I have to say, though, the solutions I listed indeed work to rectify most of the problems most Note 2 owners eventually come across. Replacing the back-cover 'should' free away the creaking.
Click to expand...
Click to collapse
As for the back cover...I took off the back cover, tried and it still creaks. It must be from the housing frame. Checked my friends Tab 10.1 and its even worse. I think with the combo of size and plastic makes it bound to flex easily. Either way it doesnt really annoy me much. But I sure hope Sammy steps up its game with build quality in future releases in comparison to HTC and Sony.
Sent from the Rabbit Hole
I have none of the issues above aside from a slight screen uniformity issue seen on grey colors, everything else is great. Wish they would really up the quality control on the next generation screens.. at least is its miles better this time compared to the Galaxy S2 and Note 1.
I don't have any uniformity issues; something I remember EarlZ pointing out earlier on the N7000 forums last year. However, every Note 2 owner suffers from the Mura Effect, which varies from screen to screen. I just hope Samsung works on quality control on their future products or else they could be facing hurdles along the way.
winlinmac001 said:
You must be then, take good care of your Note 2. Plastic can find its way, if you know what I mean. I'm on my 3rd Note 2; has better build quality, thus far, I have no creaking what-so-ever, :good: The first Note 2 I had didn't have the light seeping between the home-button, but creaking was considerably there. However, most of the Units I have seen do have creaking and some light seeping through the home button. I have to say, though, the solutions I listed indeed work to rectify most of the problems most Note 2 owners eventually come across. Replacing the back-cover 'should' free away the creaking.
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Winlinmac I appreciate your attempt in helping us coupe with the defects on our Note 2 phones but my first question to you would be how much are you getting paid to write this? I am now on my 5th device. The first device was returned due to a failed volume rocker button. I had it in a Otterbox case and used it lightly. After few days the (lower) volume button fell in and was unusable. The second device I received arrived with a very noticeable dent on bezel and no it was not one of those discolorations you are talking about. It looked like someone had dropped it on the floor at the factory. I refused the return of the third device as the right corner of the plastic bezel looked like it was glued together and looked like it was not sanded/cut but rather painted over with plastic molding still sticking out it!.. The fourth device had a power button failure after few days of light use. It took me more than 5 attempts to turn the screen off at random times and no it’s not a software issue as the same issue occurred in Safe Mode. The sales rep confirmed the defect and exchanged the device. The fifth device I got is in a much better shape than the previous four; however, the "black" area around the LCD for some odd reason is wider on one side than the other. My wife also has the same phone and her Note 2 is also suffering from the bezel defects. I have lost tons of valuable time re-configuring and moving data on to my replacement phones not to mention pay for gas driving to exchange my devices. You know Winlinmac you were right about one thing when you said not to go exchange our devices and that is because we will get something worse in return. What are the chances that one will exchange 5 phones (6 if we count my wife's) and have defects on all of the devices? I wish I was the only one experiencing this but I am not. That should tell you something about Samsung's quality control. So far, the comeback from people like yourself was that customers are expecting simply too much when it comes to quality, have OCD etc...What do you expect for shelling $700? If you are content with your defective device then I am happy for you. That should tell us a bit about your quality standards. I paid full retail price for my devices and expect a quality product from a large, reputable company like Samsung. I would change the title of your original post to say "Think You You Have A Defective Note 2 Because of This? Exchange it now!!!!" We need more customers to voice their concerns about these quality issues and take this to the media if Samsung will not listen (I am sure Apple will not mind picking up on the story). It is posts like yours that encourage people to stay content with their defective devices and letting companies like Samsung get off the hook. This results in defective devices being released with each generation of phones.
I understand what you are saying. I'm on my 3rd Note 2, and the Quality Control does indeed greatly differ. Unfortunately, Samsung is not Apple, and will never be when it comes to acknowledging it's own problems. The only way to voice your concern is to e-mail the CEO or prepare a Class Action Lawsuit. Unfortunately, many of us on XDA are not really that inclined to endorse such a thing since XDA is mainly a development forum; most of XDA's members, including me (frankly), change our phones every year, because that's how technology is revolving around us nowadays. I've had a Galaxy S, S2, & Note 1, in the past, and all ended up back to the store for full refunds only because of Samsung's Quality Control.
Now, when it comes to the Note 2, i really gave it a positive thought, and found solutions, to make my decision and transition easier to cope with. Whatever you described, I have come across as well. Samsung will learn some-day.
Now, I am only hopeful that I enjoy this phone for the remainder of this year.
brusyev said:
Winlinmac I appreciate your attempt in helping us coupe with the defects on our Note 2 phones but my first question to you would be how much are you getting paid to write this? I am now on my 5th device. The first device was returned due to a failed volume rocker button. I had it in a Otterbox case and used it lightly. After few days the (lower) volume button fell in and was unusable. The second device I received arrived with a very noticeable dent on bezel and no it was not one of those discolorations you are talking about. It looked like someone had dropped it on the floor at the factory. I refused the return of the third device as the right corner of the plastic bezel looked like it was glued together and looked like it was not sanded/cut but rather painted over with plastic molding still sticking out it!.. The fourth device had a power button failure after few days of light use. It took me more than 5 attempts to turn the screen off at random times and no it’s not a software issue as the same issue occurred in Safe Mode. The sales rep confirmed the defect and exchanged the device. The fifth device I got is in a much better shape than the previous four; however, the "black" area around the LCD for some odd reason is wider on one side than the other. My wife also has the same phone and her Note 2 is also suffering from the bezel defects. I have lost tons of valuable time re-configuring and moving data on to my replacement phones not to mention pay for gas driving to exchange my devices. You know Winlinmac you were right about one thing when you said not to go exchange our devices and that is because we will get something worse in return. What are the chances that one will exchange 5 phones (6 if we count my wife's) and have defects on all of the devices? I wish I was the only one experiencing this but I am not. That should tell you something about Samsung's quality control. So far, the comeback from people like yourself was that customers are expecting simply too much when it comes to quality, have OCD etc...What do you expect for shelling $700? If you are content with your defective device then I am happy for you. That should tell us a bit about your quality standards. I paid full retail price for my devices and expect a quality product from a large, reputable company like Samsung. I would change the title of your original post to say "Think You You Have A Defective Note 2 Because of This? Exchange it now!!!!" We need more customers to voice their concerns about these quality issues and take this to the media if Samsung will not listen (I am sure Apple will not mind picking up on the story). It is posts like yours that encourage people to stay content with their defective devices and letting companies like Samsung get off the hook. This results in defective devices being released with each generation of phones.
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Updated Post # 2
I wanted to also mention, that I did come across one dummy unit today (Grey), and was surprised to see the same chrome-finish problems like the actual units. If you angle the bezel a bit, you will see the chrome finish vary a bit in different areas as a result of variations in the paint-finish.
You can scratch the bezel and paint will chip off, quite easily (Similar to Apple's iPhone 5 aluminum coating). However, keep in mind, the material used on the Note 2's bezel is different to some degree.
winlinmac001 said:
I wanted to also mention, that I did come across one dummy unit today (Grey), and was surprised to see the same chrome-finish problems like the actual units. If you angle the bezel a bit, you will see the chrome finish vary a bit in different areas as a result of variations in the paint-finish.
You can scratch the bezel and paint will chip off, quite easily (Similar to Apple's iPhone 5 aluminum coating). However, keep in mind, the material used on the Note 2's bezel is different to some degree.
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I know what you mean. On one of the phones I had, the silver finish was partially coming off. It's hard to explain but it looked like the coating was too thick on one side and didn't stick on the other, it could be easily scratched off with a nail.. I didn't want to take any chances with it since I was exchanging that unit. The truth is that majority of Note 2 phones have some sort of defect on them, some more than others and it just depends on the customers quality standards. You can tell my standards are pretty high, but you do not need to have a 20/20 vision to notice these defects. As I said earlier, if you feel that a phone with defects is worth $700 or more dollar's than it's your thing. I owned HTC N1 in the past and the quality of that device was much superior to Note 2. It's a shame that Samsung feels that it's customers should accept things as they are and continues the "defective" phone trend. I am still thinking whether I should keep my current (5th device) which has uneven black area around the LCD screen and has started lagging a times. This is something that even the case cannot cover. I have this week to make that decision as my 30 days will be up. I may just give up on Samsung completely but not without a fight. Writing a letter to the CEO...I wish there was a survey done on just how happy the customers are with Samsung's quality standards....Why not rename the this thread to something like "Your Note 2 is Defective? [Solutions To Common Quality Issues Found On Note 2]? I feel that the name of this thread is misleading....
---------- Post added at 02:32 AM ---------- Previous post was at 02:01 AM ----------
winlinmac001 said:
I understand what you are saying. I'm on my 3rd Note 2, and the Quality Control does indeed greatly differ. Unfortunately, Samsung is not Apple, and will never be when it comes to acknowledging it's own problems. The only way to voice your concern is to e-mail the CEO or prepare a Class Action Lawsuit. Unfortunately, many of us on XDA are not really that inclined to endorse such a thing since XDA is mainly a development forum; most of XDA's members, including me (frankly), change our phones every year, because that's how technology is revolving around us nowadays. I've had a Galaxy S, S2, & Note 1, in the past, and all ended up back to the store for full refunds only because of Samsung's Quality Control.
Now, when it comes to the Note 2, i really gave it a positive thought, and found solutions, to make my decision and transition easier to cope with. Whatever you described, I have come across as well. Samsung will learn some-day.
Now, I am only hopeful that I enjoy this phone for the remainder of this year.
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I hope for the same... My 30 days are almost up and I am trying to make a decision to take a refund or simply keep it...exchanging for another phone seems like a foolish idea as my next one may be in a worse shape... the sad truth is that there is nothing better on the market than Note 2 and I really like this phone....if not for the defects. Unlike you and many others, I like to keep my devices for two or three years before upgrading...I guess this is why I feel that this is a big thing for me....staring at a defective phone for the next several years if you know what I mean....
winlinmac001 said:
I don't have any uniformity issues; something I remember EarlZ pointing out earlier on the N7000 forums last year. However, every Note 2 owner suffers from the Mura Effect, which varies from screen to screen. I just hope Samsung works on quality control on their future products or else they could be facing hurdles along the way.
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By mura effect if you mean those lines/blotches seen on dark/black colors, I have none.
I wanted to exchange my unit but I considered that I might get a unit with far worse problem, I rarely see the uniformity issue on greys its usually visible only when i press the menu button on the home screen. I'll probably have my display replaced at around 9 months from now. Really pleased with the display so far as compared to my previous devices.
Even if you don't have the lines / blotches, the Mura still exists, you just can't distinguish them as they are in the form of stains this time (takes up most of the display; explains why blacks are blacker in a dark setting compared to the S2 and Note 1); these panels are not embedded with the technology from Ignis Innovation.
The screen started to behave in a weird way after installing CM13, it just flickers at low brightness, I thought it was a cm related issue so i flashed a stock marshmallow rom, but it didn't help=( could it be the marshmallow thing? or is the display dying? I'm also thinking it might be a battery issue... Can't check it right now.
I'll flash a lollipop rom to see if marshmallow is the culprit here.
Thread closed. It's pixel burn. Turns out amoled does not live too long. Very disappointed, my next choice is certainly not gonna be amoled
I think that I am going to heavily disappointing you.
Just received my new (used phone purchase) an S5 G900F, this worked all ready for two years in Switzerland, and today, technically this is in fantastic condition.
The first owner it seems that he did had good training at using and coexist with portable electronic devices.
Many others, them using their S5 as this to be a hammer, or exposing it to the elements (under the hot sun), or having it this dancing alone in a car compartment at any road bump, them they do looking for trouble.
Additionally any one sacrificed IP67, so him to use cheap cases and cover from eBay, he is also looking for trouble.
Before you even thought to defend your self by using text, just post four pictures of your phone exterior condition, so other to judge your skills at coexisting with portable devices.
neverbeenfrustrated said:
...Turns out amoled does not live too long....
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Not heard of this. I am also sure this is news to the millions of amoled owners. Any published study or online ref that amoled not lasting vs other screen types? Are there thousands of other amoled owners who have started threads here or in other forums with similar conclusions? This would surely be a well known issue if that were the case.
I did not start the thread to start a holy war between amoled lovers and haters, I myself have only used amoled smartphones my whole life. Later this day I'll post some photos so you can see in which condition my phone currently is. Speaking honestly I must admit that I have let it fall carelessly around 10 times for the period of 1.5 years, but the height from which the phone fell was always too little, it fell from my bed on to the floor about a few inches... Although it was once exposed to tap water by my careless reading of Samsungs manual, cuz I thought it was waterproof when in fact the only water that it can take was lil drops of rain.. I'm fully satisfied with the phone, it has served me greatly. But I am still disappointed
I am Blogger working for four years by following the sector of test and measurement equipment for electrical parameters.
In this planet most first implementations of OLED display over a multimeter, this caused even to me mixed feelings after performing some benchmarks / product review testing.
I was forced to seek even an opinion from a CEO him working in this industry.
Burn in of OLED's is a known problem
I had 3 used Galaxy S5 in 3 months, all of them were facing the same problem : Flickering screen on low brightness ( not caused by me I bought them like that )
I can tell that the device itself is so fragile and you must not ever drop it or you'll pay for your careless.
taoufiqlak said:
I had 3 used Galaxy S5 in 3 months, all of them were facing the same problem : Flickering screen on low brightness ( not caused by me I bought them like that )
I can tell that the device itself is so fragile and you must not ever drop it or you'll pay for your careless.
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i bought mine used 8 months ago, phone is over 2 years old, i dropped it hard multiple times, i do have a cheapo plastic bumper case for it, no problems, yet. fragile, idk.
my daughter bought it new 1 year ago, she got the flickering, got a new screen under warranty, luck of the draw
I have a S5 with flickering Brightness in Low Brightness, Too.
I dont use in High Luminosity conditions like Sun, Outdoor, Etc
And is normal to me.
Same problem here. Often green flickering too. And have to press power button many times to wake phone from standby.
Internet is full of this problem, even YouTube is full of that.
I will never buy a Samsung smartphone again.